Communicate clearly and professionally (spoken and written)
Understand the business, brand and values
Use relevant systems and technology to help customers
Deal with customer enquiries, requests, problems, and complaints
Understand regulations like GDPR, Health & Safety, Equality
Adapt to different customers and maintain service under pressure
Demonstrate patience, professionalism and teamwork
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Following your apprenticeship, you may be offered a full-time position within the company.Employer Description:A personal service, expertly delivered – that’s what makes TransGlobal stand out and it’s what keeps our customers coming back to us time and time again. No matter how big or small your freight requirements, our expert, dedicated staff will find – and deliver – the best solution for you.Working Hours :Monday to Friday 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Creative,Initiative,Non judgemental,Patience....Read more...
Quoting companies to transport goods worldwide
Quoting using Air, Sea or Road Freight
Export/Import Customs Clearance
Lots of overseas communication with our agents worldwide
Arranging collections of goods in other countries
Purchase & Sales Invoicing
Training:
Delivery of this Apprenticeship will be done by online meetings with your assessor every 4 - 6 weeks.
Training Outcome:
There will be the opportunity for a full-time position on completion of a successful apprenticeship.
Employer Description:A personal service, expertly delivered – that’s what makes TransGlobal stand out and it’s what keeps our customers coming back to us time and time again. No matter how big or small your freight requirements, our expert, dedicated staff will find – and deliver – the best solution for you.
We are one of the UK’s leading independent international freight forwarding companies. This independence gives us the freedom to find the best solutions for our customers. That includes remaining true to our strongly held values of putting people at the heart of everything we do, integrity and trust. And it includes choosing to work with only the best international forwarders to create an unrivalled world wide network of partners to ensure a first-class service for our customers, wherever they are doing business.Working Hours :Monday - Friday 9.00am - 5.30pm with 1 hour unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Good IT Skills,This is a very busy role,Good time keeping essential,Wanting to learn....Read more...
Answering the telephone
Responding to customer emails
Producing Quotations
Responding to verbal pricing requests and product information
Dealing with estimating and customer service phone calls
Liaising with our supplier on stock availability and deliveries
Chasing customer deliveries
Adding new products to our website
Postage & Packaging of samples and products as required
Training Outcome:Train on the job to become a team supervisor, team leader, then manager.Employer Description:At Gutter Centre Limited we are a family business and are passionate about the products we sell. We work on the premise that customers will only come back for good products, prices and service, so we make it our business to deliver on every level.Working Hours :Monday - Friday, 9am-5pm.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
Operate a counterbalance forklift truck to transport pallets, rearrange stock or place heavy/large objects safely
Assist in ensuring orders are packaged and labelled correctly to prevent returned orders
Load and unload stock with appropriate apparatus and following safety protocol
Inspect stock for defects or damage, reporting any concerns to the Warehouse Manager
Occasionally assisting customers at the Trade Counter
Support with regular stock checks and report any discrepancies
Report Health and Safety concerns immediately, following the reporting procedure
Rely on appropriate equipment/tools for the job, following the correct system
Be aware of, and participate in, the appropriate training to become multi-skilled
Maintain a safe and clean working environment in your area
This role may include other duties as reasonably required
Training:
Level 2 Supply Chain and Warehouse Operative Training will be onsite at our Gateshead Branch: Unit 6 Queensway North, Team Valley Trading Estate, Gateshead, Tyne & Wear, NE11 0NY
All training will take place on these premises
Training Outcome:
We hope this role will become full time, and this will be confirmed near the end of the apprenticeship
It will be determined by budget and headcount, however the initial plan is to take on this apprentice and subject to their performance throughout, we will make a decision as to whether we can offer a full time role, depending on those factors aforementioned
Employer Description:At TradeChoice Carpet & Flooring, we take pride in our ability to cater to a wide range of flooring needs for various projects. We offer an extensive range of floor coverings that are specifically designed to complement any architectural style and design. Whether your project involves modern, traditional or contemporary design, we have the ideal floor for you. We are committed to providing high-quality flooring solutions that meet the needs of our customers.Working Hours :Monday to Friday
8:00am to 5:30pmSkills: Analytical skills,Attention to detail,Communication skills,Logical,Organisation skills,Team working....Read more...
Goods in processing
Completion of stock receipts and goods in processing
Ensuring parts are received in the correct condition and regulatory paperwork requirements are met
Ensure correct storage and distribution of all of components, parts, materials
Stock control
The completion of general warehouse administrationThe monitoring shelf-life items, stock and tyre rotation
The control of COSHH iaw with HSE regulations
Picking and Packing
The physical selection of parts to meet the needs of the engineering workforce
The recording of all part transactions using the companies MRP system
Maintaining an auditable processes
The delivery of parts as and when required and as directed by the
Supply Chain and Engineering
General Warehouse Tasks
Operating of Forklifts as required (if required / capable)
Ensuring the Warehouse is kept clean, tidy
Aiding other Supply Chain functions where workloads dictate
Dispatch
The shipment of parts and paperwork to vendors and customers
The recording of all dispatches to their retrospective locations
Checks and Stock Counting
Conduct Daily, Weekly and Monthly checks as requested / required
Training:On the job training, no college attenadance. Training Outcome:Once you hve finished your apprenticeship we would look to develop your skills and knowledge further in our Stores Team. You could also look to progress to other prts of the business including planning and purchasing.Employer Description:Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage.
With operations in the UK, Jersey, Europe and the Middle East, a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.Working Hours :Monday to Friday, 8.00am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...
Assist the Project Engineering team in reporting to the client
Assisting the team with key projects issues as directed by the Line Manager
Assist the Project Engineering team in the management of all stakeholders
Conduct site inspections with Engineering team and adopting authority
Perform cost analysis to monitor costs and identify cost-saving opportunities
Works under close supervision to achieve time, cost & quality in all assignments
Liaising with various adopting authorities and pursuing adoption certification from these authorities
On-site supervision of site works, including managing the on-site team
Flexible where possible in role & team contribution
Training:Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
You'll be working to complete the Level 3 Construction support technician apprenticeship.Training Outcome:As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.Employer Description:JLES Group Limited, established in December 2004, is a nationwide group of businesses offering civil engineering & infrastructure solutions to the housebuilding industry. Our mission is to address the adoption issues faced by housebuilders across the UK, whilst creating a positive experience for all our stakeholders including employees, clients, residents, and the general society.Working Hours :Working hours are 8:30AM - 5PM Monday to Friday, with an early finish at 4:30PM on a Friday.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
