Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position for the right candidate.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Join a growing marketing agency in Liverpool City Centre! Working within the client success team you'll gain hands on experience with our tech clients working with data, systems and more!
Your role will include;
Dealing with data - the life blood of our agency
Hands on experience with our clients
Learning systems including Google, Salesforce and Microsoft
Learning how to build reports for clients effectively
Helping your team to interpret data and make recommendations
Benefits Include
City Centre Office
Fun and productive environment
Great career progression opportunities
Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Level 3 Business Administration qualification.Training Outcome:
Possible progression onto a full time role after the apprenticeship
Employer Description:For over a decade, inside has helped B2B technology companies achieve their most important goal – revenue growth.
Present in 3 continents and providing global coverage, our on demand inside sales service allows sales and marketing teams to reach and exceed revenue growth targets regardless of the territory, target market or value proposition.Working Hours :Monday - Frida, 08:30 - 17:30.Skills: Communication skills,Attention to detail,Organisation skills....Read more...
Responsible for a comprehensive PA support service to the Directors.
The organisation of the Directors schedule through full diary management in a proactive, efficient, and confidential manner to ensure effective time management.
Ensure that a professional reception service is operated when dealing with visitors to the Corporate Director and Directors.
The management of incoming communications on behalf of the Directors - filtering emails and other general information, queries, phone calls and invitations, highlighting urgent correspondence as necessary.
The role will involve regular contact with the Leader, CEX, elected members, MP’s, Partner agencies and the media as well as a range of other agencies and will be responsible for the efficient and effective liaison between the Directors and key colleagues including the Director, Chief Executive, Leader of the Council, other elected Members, the management team and other officers within the organisation.Training:
The Level 3 Business Administrator apprenticeship is delivered via online classroom and MSTeams meetings with your individual work coach
Training Outcome:
Progression to a permanent position (subject to budget constraints)
Employer Description:The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people.
Our residents deserve the very best from those who serve them and have a council they can be proud of - and you can help play a part in this.
We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.Working Hours :Monday - Friday, the times may vary depending on the needs of the Service Area.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Providing advice and support in the use of common sources of data for public health purposes
Applying analytical, statistical and epidemiological methods to a range of public health data to support routine and ad hoc analytical projects and tasks
Planning, managing and delivering on a range of assigned projects requiring analytic input, including negotiating and agreeing the most appropriate data output, initiating and planning workloads and setting delivery timescales
Ensuring compliance with quality assurance policy and procedures and taking responsibility for producing data quality reports on hosted databases
Participating in an ad hoc health intelligence request service for users of the services and providing specialist advice on appropriate use of this information
Supporting the local translation and dissemination of health intelligence outputs through awareness raising and signposting
Using a variety of methods including written briefings and oral presentations to communicate the implications of public health analytical outputs for action to improve local population health to stakeholders from a range of backgrounds
Supporting the training and induction of OHID staff as well as participating in the programme of training in health intelligence for external stakeholders
Attending meetings with key local stakeholders and playing an active role in the hosted network for public health intelligence specialists
Working collaboratively as part of the analytical capability within OHID and wider DHSC assisting colleagues in the delivery of the analytical work programme
Ensuring personal, and promoting team, compliance with corporate policies in relation to security, confidentiality and release of information
Supervision of relevant staff as directed
Training:
An apprenticeship is an exciting opportunity to ‘earn while you learn’ by combining theoretical learning with practical ‘on-the-job’ experience; allowing you to work towards a nationally recognised qualification, while building skills in your daily role and earning a salary
An apprenticeship also allows you to secure a qualification with no tuition or student fees as the programme is fully funded by the department
You will spend 80% of your contracted working hours on your day-to-day responsibilities and 20% of your time will be dedicated to your training. The apprenticeship will provide you with new skills to apply to your job role, ensuring you are continuously learning in a supportive environment
Upon successful competition of the end point assessment, you will achieve a Level 7 apprenticeship as a Health and Care Intelligence Specialist
Training Outcome:
This role will enable you to build your knowledge and skills in public health intelligence, as well giving you an understanding of government and the wider health and care system
The role will provide experience that will be relevant to a career in health and care analytics within the civil service, the NHS or local government
Employer Description:In DHSC, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you’d like to work in, we’d love to hear from you.Working Hours :We are offering a permanent contract with an apprenticeship.
Full time - flexible workingSkills: Attention to detail,Number skills,Analytical skills,Team working....Read more...
Upon completion of apprenticeship, successful candidates will be proficient in:
Electronics theory
Electronic components – Identification, construction, usage, test, etc.
Electronic equipment construction – Solid State, Post Through Hole, Surface Mounted Devices, etc.
Circuit design – able to read diagrams, reverse engineer, etc.
Test equipment – Multimeters, function generator, PSUs, oscilloscope, etc.
Drive systems – DC drives, Inverters, Servo amps, etc.
Controllers – temperature, PLCs, I/O modules, etc.
Power supplies – Linear, switch mode, etc.
Displays – HMIs, monitors, touch screens, etc.
Training Outcome:Progression on to level 3
Once qualified you will be ‘on call’ to attend out of hours customer response at site or at our premisesEmployer Description:RJW is an independently owned engineering services company, offering a full range of electrical, mechanical and electronic engineering services for some of the UK’s largest quality and compliance conscious industrial organisations.Working Hours :Hours of work are 8am - 4.30pm Mon- Fri, with overtime available during busy periodsSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Escalating and handling issues while answering customer queries over the phone Connecting a wide range of devices such as, third-party devices, networks including printers, labels printers and Brainboxes EthernetAnalysing network traffic via WireSharkInstall a wide variety of operating systems on computers, both Windows client and servers, as well as several Linux distributionsTraining:https://www.balticapprenticeships.com/programmes/it-support-technician/?apprentice=1Training Outcome:Progression onto the L4 Network Engineer ApprenticeshipEmployer Description:Brainboxes are opening its doors again for a passionate IT whizz, ready to kickstart their career through an apprenticeship!
As a Mircosoft certified gold partner, Brainboxes know how to deliver top-notch service to customers while maintaining excellent communications globally with their clients. Not only are they an expert in their field, but are also successful in training and developing apprentices! Your mentor throughout the apprenticeship once started in your position, so if you are looking to develop your skills and move up the ranks, look no further!
Throughout the apprenticeship, you will have a wide range of exposure to IT Support and Networking, the best of both worlds! This will allow you to become a confident technician and continue your growth through the business with additional courses alongside this. If you are someone who wants to push yourself to your best potential, Brainboxes will support you along the way, what’s not to love?
Pizza days, extra holidays, and on-target bonuses are just a few benefits to name that are offered alongside the role. If this sounds like your dream role, don’t hesitate, apply now!Working Hours :Monday – Friday 9 am – 5 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Patience....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:We're part of Care+ Medicines Limited a family-owned, independent pharmacy group. Discover a new kind of pharmacy offering the highest standards of patient care, health clinic services as well as a prescription service you can rely on.Working Hours :To be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.
Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.
As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running cables
Signal level adjustment
Making & changing connections
Configuring our advanced equiptment
Educating customers on everything they need to know about Virgin Media O2 services
Training:This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification. Training Outcome:
This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.
Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!
Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to make it big. We’ve got unmissable opportunities across all areas of our business, so there’s bound to be a role for you.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :Our normal working hours would be an average of 37.5 per week. During the scheme, you’ll work as part of our teams on early or late shifts, in all weathers, between the hours of 8am to 8pm, including working 2 out of 3 Saturdays.Skills: Customer care skills,Problem solving skills,Analytical skills,Physical fitness....Read more...
To assist with the preparation, cooking and presentation of fresh food and dishes.
Operate within the kitchen rota, providing cover at evenings and weekends as required,
Ensuring the highest nutritional standards are achieved and maintained, whilst following allguidelines in place across the operation.
Assist in the menu planning process, when required, through suggestions and ideas forconsideration.
Provide for special dietary requirements where necessary.
Assist the Executive Head Chef to maintain accurate records of food supplies, and freezer/fridgetemperatures when required.
To ensure the highest standards of cleanliness and maintenance are achieved in the kitchen areas.
To be fully conversant with the procedures for Fire, Security, Health and Safety and Food Safety,including HACCP.
There may be a requirement to work on bank holidays, including Christmas Day and New Year should the kitchen function be utilised on these days.
Take responsibility for personal performance and the development of personal skills to ensurethe required skills, knowledge and competence to fulfil the role.
Encourage and promote the values of Everton Football Club and to comply with the requiredstandards of conduct and so promote the Club within the community by acting with integrity andhonesty.
Take individual and collective responsibility for equity, diversity and inclusion; ensuringappropriate considerations are given to all impacted groups when carrying out your work for theClub.
Ensure that all work is completed in a priority basis, and work meets a high degree ofprofessionalism, quality and craftsmanship.
Attend staff meetings as required.
Attend training courses and external seminars and meetings as appropriate/required.
Stay apprised of current trends and best practice in your field of specialism.
Continually look for ways to develop and improve the service provision of the department.
Training:Level 2 Commis Chef Apprenticeship Standard:
On and off the job training
Day release at College or Training Centre
Functional Skills in English and maths if required
Training Outcome:
You may be progress to Level 3 Chef de Partie level.
Employer Description:The Everton training ground is Finch Farm and is located in Halewood, Liverpool, England. It has been the club‘s training facility since 2007.
The complex includes multiple grass pitches, an indoor training facility with a full-size artificial pitch, medical facilities, and a cafeteria.Working Hours :Monday - Sunday. Shift work
There may be a requirement to work on bank holidays, including Christmas Day and New Year
should the kitchen function be utilised on these days.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The duties and responsibilities within the salon include:
Meeting and greeting clients in a friendly and helpful manner.
Assisting qualified Hairdressers with shampooing, providing treatments, blow-drying etc.
After relevant training, some basic cutting and styling will be involved in this role. This will become more complex as your skills develop.
Working on the reception desk and booking client appointments.
Keeping the salon clean and tidy.
Offering clients refreshments.
Training:You will train with Michaeljohn Training School in Manchester City Centre, a training provider with over 40 years of experience in the hairdressing and barbering industry. Our team of dedicated educators are highly skilled hair professionals who continue to work in some of the industry’s most reputable salons. You will achieve Level 2 Diploma for Hairdressing Professional and Functional skills in Maths and English (if needed).
Our academy – with 4 floors of salons and learning zones – is the ideal environment to learn hairdressing and barbering; you will attend one day per week on day release from your employer. We only work on live models for training and assessments purposes, giving you real life salon experience.Training Outcome:
This is a perfect opportunity to get into hairdressing, earning (on average) salaries of £25,000+ once qualified.
Potential of securing a permanent job within the same company on completion of your qualification.
Opportunities to become your own boss, work mobile, work abroad, work on model runways and cruise ships – the opportunities are endless!
Progression to a Level 3 Advanced and Creative Hair Professional or Level 2 Barbering Professional Standard.
Progression on to a Teaching Qualification.
Employer Description:We are a high-end fashion hairdressing salon serving men, women and children. We have a team of experienced stylists who are passionate about hair and attentive to details. Customer satisfaction is our priority and we ensure all customers have a relaxing time and leave our salon feeling good about their hair.Working Hours :One 7-hour day in college, with 2 days off (the role includes weekend work). Days and times to be confirmed.Skills: Communication skills,Attention to detail,Creative,Initiative....Read more...
Assist with the completion of the company’s payroll routines and payroll cycles
Assist with data entry for all new starters and leavers
Assist with annual external audit
Preparation of monthly schedules to assist the Financial Controller with month end reporting
Code and enter invoices and expense reports into the accounting system accurately and in a timely manner
Reconcile vendor statements and resolve discrepancies or issues in a timely manner
Collaborate with internal departments to ensure proper documentation and approval processes are followed
Monthly accounts receivable run and assist with debt collection when required
Weekly reconciliation of company prepaid debit cards
Processing monthly and ad hoc expense runs
Provide additional support and/or cover for other administrative and operational tasks within the Finance team subject to critical business need
Post journals as required
Training:
The apprenticeship end qualification is Assistant Accountant Apprenticeship Level 3
Apprenticeship training is to be delivered on-site at First Intuition's Manchester city-centre offices.
If necessary you will be enrolled onto the AAT Level 2 Bookkeeping and then the full AAT Level 3 Accounting qualification
You'll also attend a series of skills workshops to help you build the soft skills you need to build your career in finance
You'll be supported through your programme by a dedicated Skills and Development Coach who is there to ensure you get everything you need to succeed in your apprenticeship
Training Outcome:
The opportunity to continue as a full-time team member upon completion of apprenticeship programme. Should you wish, there is potential to continue your studies and progress AAT level 4
Employer Description:A private healthcare provider near Liverpool centre. A national award-winning complex care provider who want to support more people across England and Wales with complex needs move out of hospitals and other long-stay environments and into a home of their own.Working Hours :Monday - Friday, 9.00am - 5.00pm - One day a week allocated to study.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills....Read more...
As part of your role, you will:
Take calls from clients, providing advice and guidance on the claims process
Collect claim information from the client and record it on the Claim Management System
Request supporting evidence, where necessary
Review the information provided to ensure it complies with the conditions of the client's insurance policy
Liaise with colleagues from other areas of the organisation to ensure that claims are dealt with quickly and efficiently
Monitor the progress of the claim and update clients
Handle complaints
Provide exceptional customer service
Manage the administration associated with the claim, ensuring that the Claim Management System is kept up to date
Adhere to the legal requirements, industry regulations and company policies
Training:Your apprenticeship will be delivered at your place of work. You will need to spend approximately six hours per week completing your training which will include attending masterclasses, completing assignments, participating in group discussions and shadowing colleagues. Training Outcome:After the apprenticeship, you will be able to move to other roles within the organisation, including Senior Claims Handler and Team Leader. Employer Description:Acorn Insurance is a rapidly expanding business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across the UK. We help more than 50,000 customers a year to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
We will provide full training and continuous coaching throughout your apprenticeship. You will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.Working Hours :Monday to Friday, 9.00am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Relationship building,Trustworthy,Reliable....Read more...
We will support you to develop your skills and gain practical experience in software development.
Working alongside the senior team, you will learn engineering principles, programming languages and development methodologies.
You will support the team with DevOps concepts and software release processes.
Further responsibilities will include understanding requirements, designing and implementing software solutions and performing test and debugging activities.
Training Outcome:Every apprenticeship is a permanent position within the business whre internal mobility is encourgaed. You will have the oppprtunity to continue your technical development or move into a wider roles.Employer Description:At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.
We’ll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.
About Us
We celebrate individuality and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. We understand that home life is a priority and are happy to consider reduced hours or job shares.Working Hours :Monday to Friday 9-5pmSkills: IT skills,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Setting up and cleaning the dental surgeries
Assisting the dentist
Serving customers at reception
Training:Dental Nurse (integrated) Level 3 Apprenticeship Standard:
Once apprenticeship is complete the successful candidate will receive their diploma in dental nursing which will allow them to legally work as a qualified dental nurse
Training Outcome:
Once the apprenticeship has been completed, you will be open to many opportunities to develop your career
For example you may undergo further training to allow you to handle more responsibilities
You can use the diploma as a gateway to go to University and complete the dental hygiene and therapy degree
Employer Description:We are a family run dental practice in Kidsgrove Stoke-on-Trent. We provide all forms of dentistry such as cosmetic, orthodontics and dental implants.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Freight Services Apprentice/Partnerships Development Coordinator Apprentice, you will study towards your Freight Forwarding apprenticeship qualification covering skills and academic learning, while earning a wage and gaining valuable work experience.
Based at Warrant on Regent Road, Liverpool, you will be working alongside a mentor to support and guide you in efficient processes, customer support, and various administrative duties, whilst also engaging with internal and external customers with a focus on business growth.
Some of the main duties and responsibilities include:
Carry out department administration responsibilities
Accurately quoting clients/agents on potential and existing business
Log any opportunities when they become available via our global partner network and own research
Working very closely with other departments within the company
The Partnerships Development Coordinator apprentice is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to further developing these skills. The is also expected to show initiative in managing priorities and own time, having a basic understanding of Microsoft Excel and Microsoft Office would be an advantage - but not essential; we will provide you with the support and guidance you need to develop these skills.
Once you have applied for this vacancy AEA will contact you to organise an interview, if your application meets the required criteria. We will contact you using the details you provide us with in your application and would ask if you would regularly check and reply asap so that you do not miss this opportunity.Training:The apprenticeship programme consists of online teaching, coaching and workplace development. The programme includes virtual classroom sessions, alongside development workshops, professional mentoring, and regular progress reviews. Schedule has yet to be agreed. Details will be made available at a later date.
You will build the specialist knowledge and skills you’ll need to ensure operations within the international supply chain are fully secure, efficient and compliant. You’ll develop an understanding of customs rules, regulations and terms of trade. You’ll have an appreciation of international cultures, different time zones and their effect on transit times. You’ll learn to communicate effectively with people from different countries, taking account of differences in working practices.
You will undertake the Level 3 International Freight Forwarding programme, consisting of:
Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, perform financial processes, record and analyse data
Produces accurate records and documents including emails, letters, files, payments, reports, database management
Maintains records and files, in compliance with the organisation's internal policies and procedures
Produce accurate customs declarations and valuations
Create international transit documentation
Book, plan and monitor shipments
Produce freight costings and invoices
Demonstrate good sales/customer service skills
You will build knowledge in; International freight movement, Customs procedures, Business finance and freight costing, taking responsibility for initiating and completing tasks and managing priorities in a team setting to successfully meet deadlines
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work
Successful completion of the end-point assessment (EPA) will lead to final certification of the apprenticeship. Training Outcome:Warrant has a strong track record of developing and promoting apprentices within their business, providing great career opportunities for trainees to become valued members of the team.
At the end of the programme, you will be fully trained to become a Fright Forwarding in the logistics industry, with real prospects of a permanent role with the company. Employer Description:Warrant Group Ltd are an employee owned trust freight forwarder with an EDI connected global network that delivers in-house, next step, multi-modal import and export solutions. They have a collective passion and an unrivalled customer service experience, with a mission to drive change in freight forwarding with a truly different concept and customer experience. Being an employee owned trust means they are all the more invested in nurturing their business and focused on delivering solutions to their clients. Their strive for perfection is personal to everyone, every day.Working Hours :08:30 - 17:00 or 09:00 - 17:30 (½ hour unpaid lunch). Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
· Reporting and extracting data through Xero
· Analysing reports, losses, productivity and financial gain through Xero
· Reporting and utilising excel through techniques such as pivot tables, filters, averages etc
· Support the business through inputting and analysing data
· Communicating finding internally and externally
Full training and support will be provided by your workplace mentor and from the Baltic team.Training:https://www.balticapprenticeships.com/programmes/data-and-business-insights/?apprentice=1Training Outcome:
Potential for a full time job role upon completion
Employer Description:Join Gardner Systems as a Level 3 Data Apprentice and kick-start your career in data analytics within a dynamic and supportive environment. In this role, you’ll gain hands-on experience working with data management, analysis, and reporting tools, contributing directly to data-driven decision-making across various projects. This apprenticeship is designed to develop your technical skills in data collection, cleansing, and visualisation, while providing a solid foundation in analytical methodologies. If you're passionate about uncovering insights from data and eager to develop your skills within a collaborative team, we encourage you to apply.Working Hours :Monday - Friday - 9am - 5:30pmSkills: Attention to detail,Organisation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Providing 1st line technical support and escalating to Level 2 or 3 when needed.Logically troubleshoot, investigate, and escalate live IT issues.Use remote access and VPN tools.Communicate complex issues and situations clearly with team members in verbal and written form.Work with Microsoft Office 365 and Microsoft Windows OS.Demonstrate an ability to learn new technologies and adapt to changing situations.Training:At least 20% of your apprenticeship will be spent on training and study of the knowledge skills and behavious of the standard. For detailed information on this course and what training you can expect please visit the training provider's website; https://www.balticapprenticeships.com/programmes/it-support-technician/?apprentice=1Training Outcome:Potential to progress into a full time job role.Employer Description:Are you an aspiring IT Support Technician! Gardner Systems based in Liverpool has an exciting opportunity for an IT Apprentice to join their team of experts!
Throughout your time at Gardner Systems, you will have a wide range of exciting duties that will ensure you are learning new skills that will allow you to keep updated with forever-changing technology. These duties will include the opportunity to provide 1st line technical support, use remote access and VPN tools, work with Microsoft 365 and Windows OS and so much more.
Gardner Systems began trading in 1985 and like most of their peers at that time they largely supplied IBM and compatible personal computers to a very new market. This activity very soon morphed into peer-to-peer networks and skills in Novell NetWare and Windows NT4.
You will be working with exciting partners such as Microsoft, Lenovo, NETGEAR, Microsoft Azure supporting clients like Eddie Stobart & Vital Energi! There is no better place to kick-start your career and enhance your IT skills!
In this role, you’ll work towards your IT Level 3 qualification, delivered by our expert training team at Baltic Apprenticeships.Working Hours :Monday - Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side.
Your study will be based online with regular teaching and 1-2-1 sessions.
Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: -
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainer
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As an Apprentice Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice.Working Hours :Monday to Friday Hours to be determinedSkills: Communication skills,Attention to detail,Customer care skills,Initiative,Patience....Read more...
Planning stimulating activities for the children in your care in line with the EYFS
Assisting in delivering a high level of quality childcare maintaining a professional and positive outcome for both children and staff
Building effective relationships with children, parents and team members
Ensuring each child's individual needs are met
To work as part of a highly motivated team dedicated to providing a high standard of holistic care and development for all children attending the setting
To gain a good knowledge of the policies and procedures within the nursery for such events as illness, accidents, safeguarding children and health and safety etc.
Working within current guidelines and legislation regarding the care and education of young children
Contribute to ensuring that mandatory paperwork (accident, incident, health and safety lists, risk assessments, medicine logs) are being completed in line with nursery procedures
To work with qualified room staff to create and maintain a stimulating and challenging environment which meets the diverse needs of all children attending
With support and guidance of qualified room staff, ensure development reviews are being completed in line with the statuary requirement, following transition procedures set out by room leaders
To develop personal skills and practice within the EYFS framework and standards and undertake any professional development as identified during performance monitoring at staff supervisions
To record information regarding children’s development and day accurately in line with policies and procedures i.e completing nappy / sleep charts, medication forms, daily diaries ect.
To maintain professional partnerships with outside agencies to ensure the welfare of individual children is met
Work towards the apprenticeship standards provided by North West Community Services Training with an expectation of completion within the agreed timeframe
Training:
The candidate will follow a Level 2 or Level 3 Early Years Educator apprenticeship standard, including Paediatric First Aid (if required).
This training will be structured and delivered by Learnmore Skills and the employer. Knowledge sessions will be delivered in group online sessions, followed up by further support and reviews from your coach within the workplace setting.
If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 1 or Level 2 Functional Skills in the relevant subject (Math and English)
Training Outcome:
Employment within the setting if the candidate performs well during the apprenticeship.
The learner could also look to progress to become a room leader and take on a Level 3 Team Leader apprenticeship or study early years further through the Level 5 Early Years Lead Practitioner apprenticeship.
Employer Description:The Little School House Nursery and Pre-school has an excellent reputation for delivering outstanding early years education, grounded in the belief that the early years of a child’s life are the most important. That precious time is our opportunity as educators to fire the imagination, ignite curiosity and develop confident, lifelong learners.
The Little School House is located in the beautiful grounds of St Vincent’s School in West Derby. We are very proud to be part of a growing community village at St Vincent's and the extensive grounds give our children endless opportunities to explore the outdoors and learn from nature. We are passionate about the outdoor provision and our forest school activities immerse the children in rich learning experiences. Our teacher-led learning environment offers a perfect balance between play-based learning and structure. Our experience and passion for the way children learn and develop drives us to be the best we can be. Our outstanding teacher-led environment sets us apart from many nurseries and pre-schools across the city.Working Hours :Monday to Friday, 8.00am - 5.00pm, term time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assist in lesson preparation and classroom organisation.
Support individual and group learning activities.
Monitor and report student progress to teachers.
Help maintain a safe, inclusive learning environment.
Provide additional support for students with special needs or learning difficulties.
Training Outcome:Higher Level Teaching Assistant (HLTA). Employer Description:Barlows Primary School, a vibrant two-form entry maintained primary school located in the heart of Fazakerley, within the dynamic city of Liverpool. For many years, we have proudly served as a cornerstone of the local community, deeply embedded in the social fabric of our area. Our commitment to placing the best interests of our pupils at the forefront of our daily operations is unwavering.Working Hours :Monday - Friday, times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Team working,Creative....Read more...
