To provide a high standard “front of house” service to all visitors, pupils and staff including telephone conversations and face-to-face discussions:
1. Dealing with visitors
2. Dealing parental enquires
3. Receiving visitors to the school
4. Taking and recording messages accurately and passing relative information to key staff
5. Receiving phone calls and transferring them quickly and efficiently with accurate information about the call
6. Prompt attention in dealing with urgent matters.
To support the school in achieving positive and effective lines of communication and offering assistance/help/advice to visitors, staff, pupils, parents outside agencies and the local community.
To ensure that all allocated administrative, financial and clerical records and systems are maintained accurately, confidentially and kept up to date, including relevant filing, clerical or computerised record systems, databases, spreadsheets etc. and assists with the inventory management and stock ordering.
Carry out general administrative tasks when required by SLT.
Maintain office administration processes, including organising events, admissions, exams, assessments, trips, parents’ evenings etc.
To account for all cash, cheques and monies received or paid. To collect and account for cash or cheques received from pupils, parents, and carers, and to bank money as required.
Assists with raising, checking, and processing orders, deliveries, cheques, and invoices.
Liaises with other schools, agencies, clients, and services as necessary, e.g. when managing admissions and leavers’ processes.
Produces and manages data (e.g. Bromcom) and creates reports as required for management and external services (e.g. related to admissions)
Produces educational and promotional materials and resources for staff.
To ensure that all forms received are complete, accurate and processed accurately.
Contributing to the long-term plans relating to main reception.
Training:80% of this apprenticeship is working with the employer and 20% off the job hours, which includes attending Leicester College, Freemens Park Campus, one day every two weeksTraining Outcome:At the end of this apprenticeship, if there are no vacancies at Abbey Mead, this qualification is transferable into any administrative role that may be availableEmployer Description:We are a primary school based in Leicester City provided the very highest standards of education to 720 pupils in the Belgrave area. We pride ourselves on the strength of our bond with the local community and support our stakeholders many aspects of their lives. You will be supported by both the Academy Manager as your mentor and will work closely with the Office Manager who will guide you through the day-to-day processes and activities.Working Hours :Monday to Friday 8.00am to 3.30pm with 30 mins lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Hairdressing Level 2 Apprentice, your typical day involves learning and practicing a variety of hairdressing skills while providing excellent customer service. You'll:
Assist senior stylists with client consultations, understanding their desired hairstyles and preferences
Learn and perform basic hairdressing services such as shampooing, cutting, colouring, and styling under supervision
Maintain cleanliness and organisation in the salon, including sanitising equipment and keeping work areas tidy
Greet clients warmly, offer refreshments, and ensure their comfort throughout their visit
Learn about hair care products and recommend appropriate products to clients based on their hair type and styling preferences
Assist with administrative tasks such as booking appointments, managing inventory, and processing payments
Participate in training sessions and workshops to further develop your skills and knowledge in hairdressing techniques
Collaborate with senior stylists to provide exceptional service and create a positive salon experience for clients
Your day as an apprentice will be hands-on and varied, providing valuable opportunities to learn and grow in the hairdressing industry while delivering excellent service to clients
Training:Hairdressing Professional Level 2.Training Outcome:On successful completion of Level 2 standard in hairdressing, there may be the opportunity to progress onto Level 3 Advanced Hairdressing Standard and a good training programme Alternatively become a full-time stylist running a column Level 2 Barbering Apprenticeship. Employer Description:Daniel Lewis is a luxury salon in Leicestershire, known for its skilled stylists, welcoming atmosphere, and use of high-quality hair care brands.Working Hours :Tuesday to Saturday. Exact hours to be discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Coach Core’s vision is to drive social mobility through apprenticeships and sport, so that every young person can reach their true potential and inspire those around them. Since our launch in 2012, we have worked with over 150 of the biggest sports providers, youth clubs and charities in the country, supporting over 500 young people.
The Community Activator Coach role is the perfect opportunity to understand the role of sport and physical activity in the Community, and with LCCC you will be a full, active, and supportive member of the Cricket Participation team that will deliver the cricket participation elements of the L&RCF’s strategy.
The role will include:
Deliver coaching experiences that drive growth in accessibility and participation in disability cricket opportunities across the county.
Deliver programmes and competitions to grow opportunities for adults and juniors to play disability cricket
Identify facilities access and areas of demand to grow opportunities for adults and juniors to play disability cricket
Help to deliver disability cricket volunteer workforce development within recreational clubs and hubs across the county
Deliver coaching sessions in schools and SEND settings
Develop school-to-club / hub partnerships that connect participants to their optimal next cricket experience
Work closely with Lord's Taverners and England & Wales Cricket Board (ECB) to further develop disability cricket in the County
Support the delivery of safeguarding and compliance for cricket in the county
Prioritise inclusivity across responsibilities and feedback talent identification into the County Club’s performance pathway
Track performance against the strategy goals and KPIs. Provide regular reports and updates on progress
To undertake any reasonable tasks at the request of the Managing Director or your line manager
Support LCCC team members with activity delivery on matchdays.
Previous experience of working in a sports development environment would be advantageous, but not essential
What your apprenticeship includes:
A mixture of face-to-face and online catch-ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off-the-job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
Working towards a Community Sport and Health Officer Apprenticeship L3 apprenticeship over the course of 12-18 months
We particularly welcome applicants from female, black, minority, neurodiverse, ethnic (BME) communities, disabled people and homosexual, bisexual and trans (LGBT) communities, as they are currently underrepresented within the industry.Training Outcome:This apprenticeship opens up loads of opportunities for your future. Here’s what some Coach Core graduates are now up to across the Country:
Health and Wellbeing Officer- Argyle Community Trust.
Full-time Basketball Coach - Bristol Flyers.
Inclusion Officer- Surrey FA.
Did you know?89% of Coach Core graduates agreed that the programme had helped their career.
60% were still working with their original employer and 74% of those were earning a higher salary once they completed.Employer Description:At Leicestershire & Rutland Cricket Foundation we are aiming to ‘secure the future of cricket by inspiring people to choose and enjoy a lifelong involvement in the game.’ As part of this vision, we aim to use cricket to address issues of social wellbeing and inequalities in our local communities.Working Hours :30 hours a week - 25hrs delivery and 5hrs non-contact time for portfolio work, exact shifts TBC.Skills: Communication skills,Customer care skills,Team working,Patience....Read more...
Support the renewals and procurement process:
Arranging vendor meetings
Raising purchase orders
Process goods on receipt
Support technical project delivery:
Participate in project meetings, helping to track progress, risks, and action items.
Work with technical teams and customers to facilitate smooth delivery of IT projects.
Assist IT Business Partners in understanding business needs and translating them into IT requirements
Support technical installations:
Support installation of on-site IT equipment such as routers, switches, computers & CCTV
Maintain Assets:
Keep check on stock of dispatched and returned hardware - update asset system to reflect changes
Raising and GRN of purchase orders
Documentation:
Maintain documentation and create user guides where applicable for repeat tasks
Maintain records, documentation, and reports to support decision-making
Contribute to user training and communication plans during system changes or upgrades.
Assisting technical and support functions in issue resolution:
Support resolution of tickets
Liaise with end users to diagnose and fault find
Training:
Information Communications Technician Level 3
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the successful candidate works hard and demonstrates value to the business.Employer Description:At Flogas we do things right. We do energy at the right value for our customers.
Since 1984, we’ve been doing right for homes and businesses and we’re making great steps to do things right for the environment too as well as doing things right for you, and right by you, wherever you are.
Even when things don’t go right, you can rest assured we’ll do everything to put it right.
We just know how to do energy right.Working Hours :Monday to Friday 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Providing an excellent range of activities that ensures that the child learns whilst having fun
Supporting children’s learning and development, including supporting planning and observations
Preparing and maintaining the environment and resources for the children
Preparation of food for breakfast, snack and afternoon tea
Supporting children’s self-help needs
Being creative and enthusiastic
Following safeguarding rules Undertaking First Aid training as required
Undertaking training as appropriate to meet any changes in standards or appropriate legal requirements as required
Ensuring that all Health and Hygiene requirements are always adhered to
Training:
You will gain a Level 3 Early Years Educator qualification at the end of the course
All training is completed remotely via teams, your tutor will be there to support you throughout and visit your setting
Online remote training sessions will take place once every week for the first 8 weeks and they’ll be scheduled in as and when
You will complete your Level 3 Paediatric First Aid
Training Outcome:Developing into a Level 3 Practitioner, with the potential of a permanent position upon successful completion. Other prospects could include applying for:
Room Leader Positions
Possible Management training
Springboard into Primary Education
Paediatric Nursing
Continuous development in the current Nursery setting
Employer Description:High Hopes Day Nursery offers Childcare in Hamilton, Leicester and Glenfield, Leicester. Both settings are fully-inclusive, providing full and part-time care for children from six weeks to eight years of age. Our Hamilton setting is located on the grounds of Hope Hamilton Primary School in the heart of the Hamilton area. We work very closely with Hope Hamilton Primary School which provides a uniquely effective transition for the children into school.Working Hours :Apprentices are required to be as flexible as possible to meet the needs of the business. The average working week will be between 30-40 hours, Monday to Friday (Shifts TBC).Skills: Communication skills,Organisation skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Spirit Health is looking for a passionate and motivated Apprentice to join our Service Delivery team within Medicines Optimisation division. This is a brilliant opportunity to learn new skills, gain hands-on experience, and make a real difference in people’s lives – all while being supported every step of the way.
This role focuses on the power of genuine connections via telephone to deliver a brilliant, customer focused service to plan and co-ordinate the delivery of implementation programs, nationally.
Duties will include:
You will conduct outward bound calls to GP practices to encourage service uptake, arrange meetings and managing implementer schedules
You’ll also support with executing mail merges and full-service coordination
You'll support service delivery to ensure smooth operations and outstanding customer service
The aim is to ensure smooth delivery and meet demand and contractual obligations
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Potential full time employment for the right candidate
Employer Description:Spirit Health Group is committed to simplifying healthcare, improving patients’ lives, and providing the best value for healthcare providers.
We are passionate about providing innovative solutions that bridge gaps in healthcare, empower patients, and drive positive change. Our commitment goes beyond quick fixes - we’re all about building long-term partnerships with the NHS and global allies to create real, lasting impact. We take the time to deeply understand the challenges on the frontline and craft solutions that not only work but stick.
While we started with medicines optimisation, we’ve grown into a dynamic, multi-faceted team supporting patients and healthcare systems across the globe through innovative digital health technology, GP practices, educational services, and our online pharmacy.
Our people are pivotal in:
• Saving the NHS millions of pounds with a rapidly growing range of cost-effective healthcare products and devices.
• Implementing medicines optimisation and prescribing programmes, brilliantly.
• Building innovative digital remote monitoring solutions for people with long-term health conditions.
• Providing patients with high-quality education services.
• Dispensing NHS prescriptions through our friendly pharmacy that has a passion for diabetes.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Initiative,Microsoft Office....Read more...
Provide administrative support to departments including Finance, HR, and Operations
Answer telephone calls and emails, directing queries appropriately
Assist in scheduling meetings and preparing documentation
Maintain accurate and well-organised records and filing systems
Support office supply management and order processing
Help prepare reports and presentations for internal use
Ensure compliance with company policies and procedures
Assist with processing invoices, purchase orders, and expense claims
Support the finance team with data entry into accounting systems
Help reconcile accounts and maintain financial records
Assist in tracking budgets and expenditure for projects or departments
Prepare basic financial reports or summaries as required
Maintain confidentiality and handle sensitive financial data responsibly
Liaise with suppliers and customers on payment queries under supervision
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday, 9.00am to 6.00pm, with a 2 hour break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Provide administrative support across departments, particularly HR and Talent teams.
Answer phone calls and emails professionally, directing queries as needed.
Maintain accurate digital and physical filing systems.
Help schedule meetings, take minutes, and prepare documentation.
Assist with office supplies, deliveries, and general coordination tasks.
Assist in drafting and posting job advertisements on job boards and company platforms.
Help screen CVs and applications against job descriptions under guidance.
Support coordination of interviews, including scheduling and communicating with candidates.
Maintain recruitment tracking spreadsheets and systems (e.g., applicant tracking systems).
Assist in preparing offer letters, onboarding documents, and new starter packs.
Ensure compliance with data protection and confidentiality policies in recruitment processes.
Support employer branding activities, such as social media posts or careers page updates.
Attend recruitment events, fairs, or open days where applicable.
Support in producing reports, presentations, and internal communications.
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday 9am to 6pm with a 2 hour daily break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Provide administrative support to various departments including HR, Finance, and Operations
Answer and direct phone calls and emails in a professional manner
Assist in scheduling meetings and taking minutes
Maintain accurate and up-to-date records and files
Support the processing of incoming and outgoing mail
Order and manage office supplies
Help prepare reports, presentations, and other documentation
Update databases, spreadsheets, and internal systems as needed
Provide excellent customer service to internal and external stakeholders
Learn and adhere to company policies, procedures, and health and safety standards
Training:Business Administrator Level 3 Apprenticeship Standard:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday, 9.00am to 6.00pm with a 2 hour daily break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assist in the planning and execution of marketing campaigns across email, social media, content, web, and paid advertising.
Help create engaging content tailored to different platforms (e.g., blogs, email newsletters, social posts, product descriptions).
Monitor, analyse, and report on the performance of marketing campaigns using tools like Google Analytics, social media insights, and CRM systems.
Support the team with SEO, website updates, and campaign testing.
Assist in managing social media accounts and scheduling content using tools like Hootsuite or Buffer.
Help maintain and segment email marketing lists and support campaign deployment via platforms such as Mailchimp or HubSpot.
Attend internal and external marketing events, training sessions, and team meetings.
Stay up-to-date with digital marketing trends and best practices.
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:The Village Pharmacy Group is a network of community pharmacies primarily focused on providing accessible healthcare services. They offer a range of services, including prescription dispensing, over-the-counter medicines, and private and NHS services. The group emphasizes personalized care, with trained staff available to offer expert advice and support in a comfortable and private settingWorking Hours :Monday to Friday 9am to 6pm with a 2 hour break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & Maths level 2 qualifications unless already exempt.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:Whatever the level of treatment, whether wanting a new smile or simply caring for your existing smile, you will receive the best in care and treatment possible. We make a commitment to invest in ourselves through continuing professional development but also our practice using the latest materials and techniques to achieve the high quality dentistry you deserve.Working Hours :Monday, Thursday and Friday, 8.15am - 4.45pm.
Tuesday, 8.15am - 7.15pm.
Wednesdays are optional.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Installing and maintaining the school’s IT estate covering both hardware and software
Providing first line support to staff, students and parents via face-to-face, telephone and email communication
Investigating, analysing, evaluating and resolving problems with ICT equipment and systems; implementing repairs if necessary and updating relevant ticketing systems
Ensuring that all documentation is updated in line with department processes
Ensuring that the Trusts IT hardware and software inventory is accurately maintained
Using industry standard imaging/deployment tools
Supporting out of hours events on a rota basis
Visiting other schools in the Trust to provide support as required
Performing any other duties and tasks which may be assigned by the Senior Technician
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Lionheart Education Trust is currently made up of a family of seventeen schools based in and around Leicestershire. Each one of our schools is unique in that it reflects the students and local community in which they are a part. This is something we are very proud of within the Trust. The schools share best practice and ensure our students have an exceptional educational journey whilst at the same time having their own character.Working Hours :Monday to Friday, 8am - 4pm (flexible).Skills: Communication skills,IT skills,Number skills....Read more...
Providing a safe, caring, stimulating educational environment
Delivering an appropriate play based Early Years Foundation Stage (EYFS) curriculum that enables children to make individual progress
Helping to ensure the preschool nursery meets Ofsted requirements at all times
Understanding and working to preschool nursery policies and procedures, including how to deal with child protection issues appropriately and how to respond to incidents, accidents, complaints, and emergencies
Planning activities which ensure each child is working towards the early learning outcomes
Ensuring records are properly maintained, e.g., daily attendance register, accident and incident book, risk assessments
Liaising closely with parents/carers, informing them about the nursery and its curriculum, exchanging information about children's progress and encouraging parents' involvement
Working in partnership with senior management to update and review the self-evaluation and improvement plan
Undertaking any other reasonable duties as directed, in accordance with the preschool aims and objectives
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Early Years Educator Level 3 Apprenticeship Standard:
You'll attend monthly 1-2-1 meetings (online via teams every month - No classroom or college!) with your tutor and learn about modules including risk management, key person & attachment, learning & development, and more!
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer
Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business
Employer Description:Shanklin Day Nursery and Pre-school in Stoneygate, Leicester is a small, family run day nursery. They have been established since 1994 and provide a loving, stimulating and educational environment for children aged 0-5 years. Their experienced and highly qualified staff ensure that every day is fun, interesting, and rewarding at Shanklin Day Nursery.Working Hours :Monday to Friday shifts between 7.30am and 6.00pm.Skills: Communication skills,Creative,Customer care skills,Initiative,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Team working....Read more...
About the Company:
Our client is a leading eCommerce software provider based in Leicester (20 20-minute walk from the train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.
About the Role:
As a Digital Support Technician Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question.
Your key responsibilities will include:
Efficiently responding to inquiries via live chat
Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process
Escalating complex issues to senior team members (product specialists) and developers by logging support tickets
Creating accurate instant set-ups via live chat, sharing articles and creating snippets
Enhancing our support centres by identifying when articles need updating and reporting back to your lead
What We’re Looking For:
GCSE Grade C/4 or above in maths & English (or equivalent)
Please note: an IT-related qualification higher than Level 2 (Level 3 or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified
We want to hear from you if you’ll bring:
Effective Communication: You're skilled at expressing yourself clearly, both in writing and speaking, across various platforms.
Multitasking Ability: You can handle multiple tasks efficiently, ensuring all are completed successfully
Logical and Quick Thinking: You approach problems with clear reasoning and can think on your feet to find solutions
Customer Experience Passion: You're enthusiastic about enhancing the experience for our customers, always aiming to exceed their expectations
Self-Motivation and Team Spirit: You're eager to learn, driven to achieve your best, and thrive when collaborating with others
Why Join Us?
Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf
Purposeful progress: We harness our ingenuity to keep levelling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new
Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve
Always open: With transparency, we simplify the complex, collaborate globally and empower everyone
We believe openness in our communication with customers, partners, and team members is essential for building strong relationships
Private medical insurance
Training:Training & Development:
You will complete a Level 3 Digital Support Technician Apprenticeship, covering:
Operate digital information systems
Digital architecture (physical storage vs cloud, the role of operating systems and servers)
Maintaining end-user systems (software, hardware and operating systems)
Information security principles
System security
Account management (optional)
Managing & analysing data
Digital marketing
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT.Training Outcome:
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT
Employer Description:Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.Working Hours :Monday - Friday, a variation of standard office hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Calibration of all required measurement & monitoring equipment
Understanding of thermal equipment calibration & adjusting
Become expert in understand international standard for thermal controls and calibration
Update system with results and recommendations
Assist with problem resolution on gauging issues
Repair of gauges thermal equipment
Completion, maintenance, and review of quality records
To be aware of requirements of the organisation’s Quality Assurance systems and take responsibility for its obligations
Support the Quality metrics and the achievement of set targets
Maintenance of records
Heat treatment calibration
Calibration of dimensional measurement equipment and hard gauging
Any other duties and responsibilities given by your line manager, which can reasonably be expected of the post holder given their knowledge, skills, and experience
Training:Maintenance and Operations Engineering Technician Level 3.
Majority of time spent with employer with attendance required at Loughborough College 1-day per week, during term time where you will study set units that map directly into your apprenticeship.Training Outcome:Opportunity to gain permanent employment following successful completion of the apprenticeship.Employer Description:SPS Technologies has been established since 1936, its product offering, and investment strategy is focused on technically sophisticated components and materials that are necessary and vital to key end-user markets such as aerospace, transportation, power generation, racing, farm and construction equipment and general industrial. Quality control programs of all SPS businesses reflect the demanding requirements of SPS' aerospace heritage. All product lines benefit from the culture of quality that has a long history at SPS. Because of this culture and our strong product design capability, many of SPS' products are manufactured for safety-critical applications.Working Hours :Monday - Thursday 8:00am - 4:30pm/Friday 7:30am - 1:30pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
Assisting with and completing all trade daily administrative tasks
Assisting with the monitoring and actioning of the trade issue log. To learn to identify reoccurring issues and resolving these issues with the customer to ensure Ellgia deliver successful services
Understanding and actioning driver service/site requests which could consist of updating customer accounts with access instructions, access codes, health and safety tasks etc.
Understanding and learning the range of customer types Ellgia have and learning how to deal with problems in order to put forward to sales for an account review/resolution
Learning the products and services Ellgia offer in order to identify opportunities for upselling of products and/or services
Processing of broker orders, service amendments and enquiries or queries
Understanding the basics of the management reports to enable these to be updated regularly
Providing administrative support to the Leicester team
Training:Qualification:
Level 3 Apprenticeship Standard in Business Administrator
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Delivery Method
Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12-weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:Upon successful completion of the apprenticeship there is scope for the applicant to progress into a Customer Service Advisor role.Employer Description:Ellgia specialises in offering bespoke, cost-effective environmental solutions to commercial, trade and residential customers ensuring the highest levels of service, compliance, and management information for waste management and disposal services.Working Hours :Monday - Friday: 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Interacts with children, using appropriate language and open body language
Provides a friendly, caring and relaxing environment in-order to encourage confidence, independence and help children to learn
Assists in maintaining a safe, clean and tidy nursery, ensures daily routines are adhered to
Assist in the completion of key person children’s development records where required
Adheres to all policies and procedures in relation to the safeguarding of children. Reports any concerns about children to the room leader, mentor or Safeguarding Officer
Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Level 2 Early Years Practitioner Qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Functional Skills in English, maths, and ICT (if required).
Other training will be provided by the employer as required to enable the fulfilment of the job role
Training Outcome:
Potential for full time practitioner position
Employer Description:At Bright Little Stars Nursery we are passionate and enthusiastic about providing the highest quality childcare and education. We believe in providing every child with plentiful learning opportunities and we work in partnership with parents and carers to ensure every child is happy.
Bright Little Stars is a nursery with a unique learning programme and a pre-school.
Bright Little Stars has 6 nurseries located in Mill Hill, Watford, Harrow, Stanmore, Barnet and Stratford. We have specially designed bright learning rooms each tailored to one of our particular age groups of babies, pre-toddlers, toddlers and pre-school. Each room is complete with carefully selected sophisticated resources, facilities and modern technology suited to encourage children’s exploration for plentiful learning opportunities. Each room has direct access to outdoor space allowing the free flow of learning and playing both indoors and out.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Creative,Initiative....Read more...
