Look after clients - make sure they have a fantastic experience
Assist stylists with preparing clients for their service, blow-drying, removing colours, etc.
Shampooing and conditioning services
Keep the salon tidy and clean, creating a welcoming atmosphere
Welcome clients
Assist with reception tasks
Training:You'll attend Bletchley Campus at Milton Keynes College.
You'll cover everything you need to know, hair structure, scalp conditions, and the science behind hair treatments, cuts, colours, and styling techniques. You'll be guided and supported by skilled and experienced professional stylists. Hands-on training and support. Hair Professional Level 2. Training Outcome:Step into a stylist role in the salon, upon successful completion of the apprenticeship.Employer Description:Capello is a modern and relaxed salon located in the heart of Toddington, Bedfordshire. Our mission is to ensure every guest feels listened to and leaves feeling completely satisfied, like a VIP. Why Join us? Work with a team that values creativity and collaboration. Be part of a salon that prioritises client satisfaction and high-quality service.Working Hours :Monday - Saturday shifts and 1 late evening a week, working hours TBCSkills: Communication skills,customer service skills,professionalism.....Read more...
As an apprentice, you’ll work at a company and get practical experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme. It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
You must be aged 19 or above for this position due to insurance restrictions.
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout, progressing to gateway and endpoint assessment.Training:
Level 3 Dental Nurse Apprenticeship Standard
Functional Skills in English and maths if required
An apprenticeship includes regular training with a college or other training organisation
You will have an average of 6-hours per week of your working hours for your off-the-job training
This can be at the dental practice or at home, but it is up to your employer
Training schedule has yet to be agreed upon. Further details will be made available at a later date
Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday - Friday, from 8.30am - 6.00pm. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Non judgemental,Patience....Read more...
Customer Care: Greet patients warmly, assist with their enquiries, and guide them through their appointments
Appointment Management: Schedule appointments, update diaries, and send reminders to ensure efficiency
Frame and Lens Assistance: Help patients choose frames and lenses suited to their needs, providing helpful advice and recommendations
Administration: Maintain accurate patient records, handle incoming calls, process payments, and verify insurance details
Reception Area: Keep the reception tidy and well-presented, ensuring a professional and welcoming environment
Team Support: Liaise with optometrists and colleagues to ensure seamless patient care and workflow
Problem Solving: Address patient concerns or queries promptly and professionally
Training:
Business Administrator Level 3 Apprenticeship Standard
Tutor support via online platform 'bud'
20% off the job training
Training Outcome:
Possible permanent position considered on completion of the apprenticeship
Employer Description:You should never compromise when it comes to eye care. From vision exams and eye health checks using the latest technology, to a wide selection of frames and contact lenses to suit every need and budget, Woodford eye clinic has got you covered. Our team is dedicated to providing top quality vision services to the community.Working Hours :Monday - Friday, 9.00am - 5.00pm. 1 hour break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Apprentices beginning their Hair Professional Apprenticeship may be expected to carry out a variety of tasks, including:
Shampooing clients and applying hair treatments
Blow drying and basic styling
Assisting senior stylists and other team members
Providing front-of-house support, such as greeting clients and managing bookings
Performing general salon duties to maintain cleanliness and organisation
Training:VTCT will award your Hair Professional qualification, which is a nationally recognised Level 2 Diploma in Hairdressing.
Throughout your apprenticeship, you will gain essential skills and experience to begin your career in the hair industry.
During your apprenticeship, you will receive:
Level 2 Diploma in Hairdressing
Functional Skills in Maths and English at Level 1 or 2 (if required)
All training is work-based and delivered in a reputable commercial salon, where you will work as part of the salon team.
Course Content Includes:
Client care and consultation
Shampooing, conditioning, and treating the hair
Ladies’ cutting techniques
Hair colouring
Styling and finishing the hair
You will also complete one optional unit from the following:
Perming hair
Relaxing hair
Training Outcome:Upon successful completion of the Hair Professional Apprenticeship, there are several progression opportunities available to support your continued growth in the hairdressing industry, including:
Progression onto the Advanced & Creative Hair Professional Apprenticeship
Specialisation in areas such as Barbering or becoming a Colour Expert
Pursuing qualifications such as the Assessor’s Award or TAQA (Training, Assessment, and Quality Assurance) to move into training and assessing roles
These pathways provide opportunities to expand your expertise, enhance your career options, and potentially move into salon management and education.Employer Description:Renovated in 2010, Abacus has recently unveiled a bespoke spiral staircase that will lead you to our contemporary yet comfortable Colour Lounge featuring seven new sections. Relaxed and luxurious yet unpretentious, we aim to deliver on every level and exceed client expectations – making the salon one of Worcestershire’s pampering hot spots, ensured to guarantee you leave looking and feeling fantastic.
Boasting an award winning team of stylists offering exceptional cut and colour services, Abacus offer a warm welcome and friendly atmosphere, allowing you to unwind in the hands of our professionals. We ensure that every client who walks through the door is made to feel special, understood, and totally cared for.
Our stylists are supported by the industry’s best education with ongoing training in the most current trends and techniques. They will also share their expert tips and show you how to style and care for your hair at home. Equipped with knowledge, skills, and the best professional products available, including L’Oreal Professionnel, Kérastase, Shu Uemura, ghd and Moroccanoil, stylists can create the looks you want at affordable prices.Working Hours :You will be expected to work on Saturdays (actual hours will be confirmed by the employer).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Creative,Initiative,Smart appearance,Passion for hairdressing,Positive and friendly attitude....Read more...
Duties will include:
Dealing with patient’s requests, both face to face and on the telephone
Arranging appointments for GP surgeries and Practice Nurse clinics
Taking and processing requests for home visits
Taking requests for and issuing repeat prescriptions
Answering general enquiries
Explaining surgery protocols
Taking messages for other members of staff/colleagues
Organising patient records
Collating and sorting new patient medical records prior to summarising
Filing medical records as necessary
Scanning hospital results/letters into patient electronic medical records
Carrying out routine administrative duties
Opening/securing GP consulting rooms after each surgery, ensuring rooms are tidy and all PCs are closed down correctly
Ensuring adequate stocks of stationery, leaflets and forms
Ensuring all post is despatched from surgery each night
Ensuring doctors rooms are supplied with adequate stationery/requisites
Other duties
Following initial training, the use of computerised medical records
Entering relevant clinical data to patient’s computerised medical records
General responsibility for overall appearance of reception area
Making of refreshments (tea/coffee) as appropriate
Any other duties in keeping with the post
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
To complete a Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
With sufficient experience the candidate could progress to Team Manager or another role within the Practice
Employer Description:We are a group of GP surgeries across Penistone, Thurgoland and Silkstone. We are the second largest GP Practice in Barnsley. The role of Medical Secretary will be based at our Thurgoland branch in a team of 5.Working Hours :Monday - Friday, on a shift rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Day to day role responsibilities will include:
Assist with investigation and response to financial information queries
Record and analyse financial data using the organisations standard tools and processes
Apply double entry bookkeeping and accounting standards to process financial documents
Assist with production of accurate financial information for the preparation of annual accounts
Reconcile financial data, such as preparation of bank reconciliations
Investigate, resolve or escalate transactional queries and errors within their remit as appropriate
Develop and maintain effective working relationships with stakeholders
Communicate financial information in a way than non-finance stakeholders can interpret and understand
Provide general office administration services in support of the front of house team as required
With the advent of MTD for income tax the candidate can expect to be involved in quarterly income tax reporting
Work will include some bookkeeping using cloud accounting software and liaison with client's overdue dates, provision of records and approval of reports for submission
Training:
The apprentice will be working towards the Assistant Accountant Level 3 Apprenticeship Standard - including the AAT Level 3 certificate in Accounting
Classroom attendance at Colchester Institute (Colchester Campus) every other week
Training Outcome:Once qualified with the AAT Level 3 we would be open, depending on progression, on offering a full AAT/ACCA/ICAEW training program.Employer Description:Walter Wright was established in 1973 and today, we continue to build on our enviable reputation for providing excellent advice and first-class service to our business and personal clients alike. As well as general accountancy, audit and tax skills, our staff also have specialist skills which enables us to provide clients with a premium service as and when required. With our wealth of experience, we pride ourselves on delivering an unparalleled service to all clients, whatever their size or sector. In addition to traditional auditing, accounting and tax services we also provide advice on how to improve and develop your business. Whether clients need an integrated business strategy, access to corporate finance or specialist tax advice we are here to help our clients achieve their goals.Working Hours :Monday to Friday 9:00am - 5:30pm. With a one hour lunch break each day 1:00pm - 2pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Support the class teacher with daily routines and Early Years activities
Build strong relationships with children in the setting and across the school during duty times
Help set up and maintain engaging indoor and outdoor learning environments
Support children’s learning through play, story time, and group activities
Refer to the Early Learning Goals when observing and supporting children's development
Assist the class teacher in gathering observations and evidence for children's learning journals
Encourage children’s communication, independence, and social skills
Supervise children safely during playtime, snack time, and lunch breaks
Prepare and organise classroom resources and contribute to creative displays
Attend staff meetings, training sessions, and work collaboratively with the Early Years team
Promote a safe, inclusive, and nurturing environment for all children
Training:13 months practical training period, plus 3 months for End Point Assessment.
Delivery model:
Work-based training with your employer
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in Maths and English (7 days at college for each, if required)
Off-the-job training will count for at least 6 hours a week of an apprentice’s time at work
Training Outcome:Potential to move into a full-time role dependent on school's vacancies. Employer Description:We're the local authority for Oxfordshire, committed to delivering top quality services and value for money on behalf of the county's 600,000+ residents.Working Hours :Monday – Friday. Term time only 8.15am – 4.15pm.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Patience....Read more...
Assist in conditioning of fresh flower and pot stock
Support customer services, taking orders in store, online and over the phone
Assist in interior and exterior shop display
Assist with the maitenance of a clean and organised shop environment
Assist with the preparation of floral displays
Handle cash register and basic sales transactions (under supervision initially)
Learn and apply floral techniques in conditioning, colour, wiring, gift wrapping bouquets
Assist on site when needed for event work
Training:As part of the apprenticeship you are required to attend the Floristy School in Sheffield once per week. Either in person or via online classroom. Training Outcome:Upon successful completion of the apprenticeship, this may lead to permanent employment within the business becoming a qualified florist and moving into a more senior and leading role. Employer Description:Welcome to Penny Johnson Flowers
Penny Johnson Flowers was founded in 2003 on Coleshill Hight Street by husband and wife team Alan and Penny Johnson. With many years experience in the exhibition industry we decided it was time to put all our experience into a new venture.
Our aim is simply to provide you with beautifully presented and stylish floral displays - we pride ourselves on our stunning displays for weddings, sympathy & funerals, events and corporate .Working Hours :We work on a 5 day week. Week days 9.00am - 5.00pm and Saturdays, 9.00am - 4.00pm.
The hours would alternate between working 5 weekdays then alternate to 4 weekdays and 1 Saturday (thus working alternate Saturdays) allowing college training day as 1 week day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Patience....Read more...
The Level 3 Pharmacy Technician Apprentice will gain valuable skills and knowledge through a combination of practical experience and theoretical learning. An average day or week may include:
Dispensing Medications:
Accurately preparing and dispensing prescriptions under the supervision of a pharmacist
Ensuring correct labelling and packaging of medications
Counselling patients on proper medication usage and possible side effects
Inventory Management:
Assisting in managing the stock of medicines and pharmaceutical supplies
Ensuring medications are stored correctly and safely
Conducting regular stock checks and reordering supplies when needed
Patient Care and Support:
Providing advice on over-the-counter medications and general health concerns
Supporting patients in managing their medication regimes
Maintaining patient records and confidentiality
During their apprenticeship, the apprentice will have the opportunity to learn and practice these tasks while also completing coursework and assessments related to pharmacy services. This well-rounded approach prepares them for a successful career as a registered pharmacy technician.Training:A Level 3 Pharmacy Apprentice will undergo a combination of academic learning and practical training to develop the necessary skills and knowledge required for the role.
The training typically includes:
Academic Learning: Apprentices study various modules covering essential topics such as pharmacy law and ethics, human anatomy and physiology, pharmacology, pharmaceutical calculations, and dispensing processes
Practical Experience: Apprentices work in a pharmacy setting under the supervision of qualified pharmacy professionals, gaining hands-on experience in different aspects of pharmacy practice, including dispensing medications, managing stock, providing health advice, and maintaining patient records
Assessment and Evaluation: Throughout the apprenticeship, apprentices are assessed on their progress and performance via written exams, practical assessments, and ongoing evaluations from their supervisors. They must also complete a final assessment, known as the End-Point Assessment (EPA), which evaluates their competence in the role of a pharmacy technician
Functional Skills Level 2 in English and maths are also required to be completed before the EPA, if applicable
Upon successful completion of the Level 3 Pharmacy Apprenticeship, participants will receive a Level 3 qualification in Pharmacy Services Skills (or equivalent). This qualification enables them to register with the General Pharmaceutical Council (GPhC) as a qualified pharmacy technician, opening up several career opportunities within the pharmacy sector.Training Outcome:
Potential for employment within the industry, or to seek a higher level of apprenticeship
An accuracy checking technician (ACT) will free up time for the pharmacist to offer patient-centred care by focusing on service provision, medicines management and optimisation
Reduced risk of dispensing-related incidents as ACTs will be accuracy checking items labelled and dispensed by another individual
Employer Description:At BD Healthcare, we are a rapidly-growing retail pharmacy company based in the West Midlands, dedicated to providing our clients with unparalleled service and innovative healthcare solutions. As a leader in our field, we pride ourselves on our dynamic and supportive working environment, fostering growth, and encouraging employees to excel in their careers. Our team is a diverse and passionate group of professionals who share our commitment to excellence. With a strong focus on professional development and employee satisfaction, BD Healthcare offers competitive benefits, a vibrant workplace culture, and ample opportunities for career advancement.Working Hours :Monday - Saturday with rotation on evenings ad hoc. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Level 2 apprentice in a retail pharmacy, you will be responsible for supporting the work of the registered pharmacist and other members of the pharmacy team.
Your duties may include:
Assisting with the dispensing of prescriptions and ensuring they are accurately labelled and stored
Preparing and dispensing over-the-counter medicines and other healthcare products
Managing stock levels and ensuring medicines are stored appropriately
Providing basic advice to customers about common ailments and over-the-counter medicines
Performing administrative tasks, such as answering the phone, booking appointments, and filing records
Supporting the delivery of pharmacy services, such as smoking cessation and emergency hormonal contraception
Maintaining a clean and safe working environment, including ensuring that all health and safety procedures are followed
Throughout your apprenticeship, you will also be expected to develop your knowledge of the pharmacy industry, including regulations and guidelines surrounding the handling and dispensing of medicines, customer service skills, and general pharmacy practice.
You will work under the supervision of a registered pharmacist and other members of the pharmacy team, receiving support and guidance as you learn and develop your skills.Training:The Level 2 Pharmacy Apprentice will undergo a comprehensive training program that includes on-the-job training and classroom-based learning.
The training will cover various areas such as pharmacy laws and regulations, health and safety procedures, pharmacy practice, handling and dispensing of medicines, customer service skills, stock management, administrative tasks, and common ailments and over-the-counter medicines.
Upon completion of the apprenticeship, the apprentice will receive a nationally recognised Level 2 Pharmacy Service Assistant qualification.
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.
Blended on/off the job training and location to be confirmed.Training Outcome:As a Level 2 Pharmacy Assistant, you will be qualified to work under the supervision of a registered pharmacist in a pharmacy setting.
Your main duties may include dispensing prescriptions, preparing medicines, managing stock, and providing customer service. With experience and further training, you can progress to become a Level 3 Pharmacy Technician and take on more responsibilities, such as managing a team, providing more complex pharmaceutical services, and working with other healthcare professionals to support patient care.
There may also be opportunities to specialise in areas such as hospital pharmacy or mental health pharmacy. As the demand for pharmaceutical services increases, there is a good demand for qualified pharmacy technicians, and there may be opportunities for career advancement, increased pay, and job stability. Employer Description:At BD Healthcare, we are a rapidly-growing retail pharmacy company based in the West Midlands, dedicated to providing our clients with unparalleled service and innovative healthcare solutions. As a leader in our field, we pride ourselves on our dynamic and supportive working environment, fostering growth, and encouraging employees to excel in their careers. Our team is a diverse and passionate group of professionals who share our commitment to excellence. With a strong focus on professional development and employee satisfaction, BD Healthcare offers competitive benefits, a vibrant workplace culture, and ample opportunities for career advancement.Working Hours :Monday to Friday, 9.00am to 6.00pm, shifts.
May work one evening and alternate weekends.
Breaks to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant apprenticeship standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Functional Skills in English if required
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
To support the Communications Manager in the creation and implementation of a Communications Strategy
Assist the Communications Manager with the day-to-day handling of all marketing tasks including engaging with stakeholders, social media, website maintenance, email marketing, and producing online and offline literature
Support with the planning and delivery of marketing plans and campaigns, including researching, developing and implementing creative ideas and solutions
Assist with the evaluation and reporting of marketing and communication activities (including social media, Google, SEO and email marketing), using various tools and methods to measure and demonstrate impact and effectiveness
Develop design, writing, photographic, video and other relevant skills to create professional content and campaigns
Create and deliver high-quality written, visual and (potentially) audio content for various channels, ensuring it is creative, accurate, accessible, consistent and aligned with the council's brand and tone of voice
Build and maintain positive relationships with internal stakeholders and support the management of communications mailboxes
To work closely with the Community Services Manager and Community Events Officer in supporting the creation of marketing materials and publicity for Town Council events, including but not limited to the Christmas Lights Switch-On, Town Awards, Taste of Thame and Thame Art Crawl
To provide cover in the Information Centre as required, where you will provide exceptional customer focused service, manage enquiries in person, over the phone and by email, in an efficient, courteous, and competent manner, and direct enquiries to the correct member of staff or agency, as appropriate
To help administer the sale of products in the Information Centre and tickets for various events and activities including acting as a box office for the Thame Players Theatre
Establishing and maintaining up-to-date knowledge of answers and solutions to a broad range of issues affecting residents, businesses, and visitors to Thame to enable a resolution to most enquiries
To ensure effective handover to colleagues when covering roles and responsibilities
To provide administrative support to the team as required for example with the Thame Good Neighbour Scheme, hiring of the Town Hall, meeting administration, event support, organisation of markets, town signage, projects, grant applications and advertising boards
To promote and provide support as required with any project, function, or activity
To prepare correspondence when necessary
To maintain accurate financial records as required and during the absence of other team members, the administration of petty cash and payments received
To undertake research as and when required
To ensure that office procedures are adhered to and assist with the continuous improvement of systems and processes to ensure efficiency and best practice as required
To play a flexible role as part of a small administrative team to ensure the smooth running of the daily operational services; supporting officers and managers with administration tasks to aid the delivery of the Council’s wider objectives
To successfully complete apprenticeship training by meeting regularly with your apprenticeship assessors and internal verifier, travelling to training when required and completing all assessments material in a timely fashion
Training:
You will gain experience in a large organisation, whilst studying towards your nationally recognised qualification, Level 3 Multi-channel Marketer qualification, with 20% time out of the workplace for study, training and assessments
Your training will be a via a blended learning approach, with online sessions with an assessor and hands on training within the workplace providing you with all you require to be successful
Training Outcome:
Possibility of progressing to a higher-level apprenticeship or full-time employment within this sector
This apprenticeship will teach you highly transferable knowledge, skills and behaviours which can be applied across all sectors
Employer Description:Thame Town Council is the parish authority for Thame, which has a population in excess of 12,500. We are committed to representing the people of Thame and providing many key local services. Thame Town Council consists of 16 councillors who are elected for four years at a time in the same way as for other councils. The last elections were held in May 2023. Vacancies that arise between elections may be filled through a by-election (if requested by 10 electors) or co-option. Each year, councillors choose a chairperson from among their number who becomes the Mayor. Thame Town Council is an elected body in the first tier of local government. We play a vital role in representing the interests of the community of Thame and work to improve the quality of life and the local environment. In addition, the council plays a key role in influencing other decision-makers such as planning authorities.Working Hours :Monday to Friday. Predominantly office-based with some flexible working arrangements. This is fixed term contract of 20 months.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative....Read more...
Carrying out all aspects of the day to day running of the salon.
Dealing with clients
Assisting the stylists
Reception duties
Maintaining the cleanliness/sanitisation of the salon
Training:
On the job training to work towards an NVQ level 2 hairdressing qualification
Training Outcome:
Become a fully qualified stylist with progression to Level 3
Employer Description:We treat every customer with the very best service and care. All our hairstylists are seasoned professionals who use the very best products to ensure that your hairstyle and colour suits your style.Working Hours :Full time position
(Minimum 37.5 hours per week) Hours to include weekends and at least 1 late shift a week. Working Monday- Saturday Hours to be decided.
Immediate start.Skills: Team working,Honest,Punctual,Reliable,Passionate about hair,Motivated,Friendly....Read more...
Customer Interaction:
Handle requests from customers and business partners in a multi-channel customer contact center environment.
Develop and maintain knowledge of products, services, and systems as required.
Develop strong, long-term relationships with customers to fully understand their needs.
Provide proactive service to customers.
Learn to communicate effectively with customers regarding orders, inquiries, and technical support.
Develop skills in handling customer feedback and resolving issues.
Sales and Relationship Management:
Learn to build and maintain strong relationships with existing customers.
Assist in managing key accounts and ensuring customer satisfaction.
Support activities to re-engage lapsed customers.
Learn how to support contract renewals.
Identify sales opportunities for referral to the sales team.
Learn to qualify leads generated through marketing and other channels.
Assist in nurturing leads through email, online interactions, and telephone communication.
Learn to fully understand the opportunity behind RFQ's.
Order and Quote Processing:
Learn to process incoming orders accurately and efficiently using SAP/AS400 & Salesforce.
Assist in managing customer inquiries and providing technical or product support.
Develop the ability to build both simple & complex quotes for specialized gas mixtures.
Internal Collaboration:
Includes order queries and internal communication with all teams (production, material control, shipping, quality, and sales).
Work closely with marketing, product development, and customer service teams.
Work closely with the R&A external Market Specialists.
Learn to communicate effectively with internal partners to ensure seamless sales processes.
Learn to forward leads to the correct market unit within SFDC. Learn how to utilise digital tools to improve cross-market unit collaboration.
Performance and Reporting:
Manages work within a KPI / target framework to optimize customer experience and productivity.
Learn how to accurately report on internal sales KPIs.
Assist in the preparation of sales reports.Market Awareness:
Begin to understand the competitive landscape and customer needs within the R&A market.
Begin to understand the importance of Air Liquide's position vs competitors.CRM and Digital Tools:
Become profi cient in using Salesforce and other digital tools for customer management and reporting.
Learn to track customer interactions and maintain accurate records.
Professional Development:
Participate in training and development programs to enhance sales, technical, and professional skills.
Work closely with a dedicated mentor to receive guidance and support.
Work towards achieving the apprenticeship qualifi cation.
Provides rapid resolution of issues and assesses when a contact requires escalation or referral to an expert.
Positively infl uence change to optimize business efficiency.
Willingness to contribute to business improvement initiatives.
Support for colleagues.
Training:
The successful apprentice will complete a full Level 3 Business Administrator Apprenticeship Standard.
The 20% off the job training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model.
Training Outcome:Potential for full time employment and further training / progression for the right candidate.Employer Description:A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.Working Hours :Monday to Friday - working hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Determination,Proactive,Resilient,Being receptive to feedback....Read more...
1. Performing Arts Support
To assist with the day-to-day operations of the Drama Department, as directed by the Head of Drama/Facilities Manager. To provide technical support and to prepare technical facilities for drama sessions, rehearsals, performances and events
Production management (including set design/construction, lighting design, sound design, operation of lighting and sound desks and rigging of lights) for school productions and other school events.
To undertake practical work in relation to get-ins, fit-ups, strikes and get-outs, including the assembly, rigging, adjustment and use of scenery, props, rigging and lifting equipment, lighting equipment, special effects and sound equipment.
Providing technical support to staff, external visitors, visiting theatre companies and guest speakers.
Theatre equipment maintenance including liaising with contractors to ensure necessary repairs and services are undertaken
Management and maintenance of Audio Visual equipment for performances, exams, lectures and assemblies
Training staff and selected students on the use of Audio Visual equipment
Management of student Audio Visual Technicians
Daily checks and termly audits of Performing Art spaces and equipment. Ensure that Health and Safety checks and measures are adhered to at all times by checking the safety of practical area during the day, ensuring equipment is safe for use
2. Publicity and IT support
Producing promotional/information posters, films and images for the school/trust
Troubleshooting for room systems, including microphones, cameras, and desktop PC’s and laptops
Perform system maintenance and updates as appropriate
Working with the IT team to resolve support tickets, calls and emails and keeping users up to date on the progress of their issues
Support all AV troubleshooting, including video conferencing and audio-conferencing room systems, projectors, digital screens, and other related equipment.
Continuity, Maintenance & Security.
Offering IT and technical support across the Academy Trust as required.
Any other duties allocated by your Line Manager.Training:Training will be completed whilst you are at work on Employer premises. Training Outcome:Candidates will have the opportunity for a permanent role with the Trust. Employer Description:As a team we deliver success through our core values of Excellence, Respect, Admiration, Enjoyment and Perseverance. These values are celebrated and endorsed across the academy so that students of all ages and abilities can make remarkable progress academically, socially and personally.
The academy is renowned for its excellent teaching and for academic achievement. Each year exam results at GCSE and A Level are first-rate, with students progressing to leading universities including Oxbridge and Russell Group institutions, and popular colleges: the large majority securing their first-choice destination. This enables them to enjoy rewarding professional careers in fields such as Medicine, Finance, Law, Teaching and Business. Many have achieved sporting success well beyond the school environment and others have found true excellence in performing and the visual arts.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
The Potters Bar Day Nursery & Pre-school are delighted to have an opportunity for an Apprentice to join their team. As an Early Years Apprentice you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at your allocated nursery.
During your apprenticeship you will be required to;
To assist team members in providing the highest standard of compliance, care and education for children, and effectively manage the daily operations of the nursery, including positive partnerships with staff and parents.
To contribute ideas to planning, ensuring children receive a high quality of learning and development.
To liaise with nursery staff regarding children’s specific needs and requirements.
To maintain a safe environment.
Training:Your full role and responsibilities will be set out by your employer. Family First will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered through Family First’s dedicated training provider, Realise.Training Outcome:You will be able to grow with Family First, with future opportunities to develop your career with us.Employer Description:Little Garden Day Nurseries, part of the Family First Nursery Group offers the highest quality childcare for children aged 3 months to 5 years, across settings based throughout London and the Southeast. We want to ensure that our family first spirit and curriculum positively impacts as many families as possible. Always putting our families first, the safety and wellbeing of all our children, staff and parents is our number one priority.Working Hours :30 hours per week. Shifts to be confirmed at offer stage.Skills: Communication skills,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties include:
Assisting stylists - Learn firsthand from seasoned professionals
Reception and answering telephone enquiries - Be the welcoming face and voice of the salon
Greeting customers - Spread smiles and warmth to everyone who walks through the doors
General salon duties - Dive into the heartbeat of a bustling salon
Training:
You will be training towards a Hair Professional Level 2 qualification, supported by Kleek Apprenticeships and the team at your home salon
The level 2 qualification in hairdressing includes consultation, shampoo/condition and treating the hair, cutting hair using a range of techniques, style and finish and colouring and lightening hair
You do not need any formal qualifications to start the apprenticeship however you will need to have passed English and maths to complete it. Kleek Apprenticeships will help you gain these functional skills alongside the apprenticeship with our bespoke learning modules
You will receive training towards modules including:
Consultations - Understand the client's vision and bring it to life
Shampooing & Conditioning - Lay the foundation for gorgeous styles
Colouring - Unleash your creativity
Cutting - Craft precision
This programme is ideal for those with no experience in the industry and wanting a successful and exciting career in hairdressing.Training Outcome:
After you have completed your Hair Professional Level 2 you will be a fully qualified hair stylist and will be able to work independently within your salon
You will be able to develop your skills further by advancing onto a Diploma in Advanced and Creative Hairdressing or choose any of the other apprenticeships available at Kleek Apprenticeships each of which will allow you to increase your knowledge, add to your skill set and become ever more valuable to your salon
Employer Description:As one of the most successful partnerships ever seen in British Hairdressing, Gary Hooker and Michael Young are the co-founders of the multi-ward winning salon group Hooker & Young.
With four salons across the Northeast in Gosforth, Jesmond, Ponteland and Wynyard the Hooker & Young brand is synonymous with style and pride themselves in offering the very best in hairdressing services to their loyal clientele. Numerous business award wins confirm their credibility and dedication in delivering the highest standards of customer care within their stylish salon environments.
Gary Hooker and Michael Young are part of an elite group of hairdressers to be nominated for the highly acclaimed British Hairdresser of the Year. Countless award wins for the team including British Colour Technician of the Year, Men’s Hairdresser of the Year and North-eastern Hairdresser of the Year (12 times) cement their respected position within the hairdressing industry.
With unrivalled editorial coverage, front covers, seasonal campaigns and photographic shoots – the HOOKER & YOUNG Art Team are continuously in demand, to present shows to an international audience, clocking up over 700,000 air miles around the globe to New York, Australia, and extensively throughout Europe.Working Hours :Working days and times will be discussed with successful applicant.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Patience....Read more...
Customer service, answer, screen and transfer inbound calls
Ensure that new customer enquiries are answered in a prompt and appropriate manner
Account management of existing customers, maintaining excellent customer relations
Sales invoicing
Processing and uploading documents onto the company systems
General office duties and administration
Providing administrative support to the Management team
Performing data entry duties with regards to customer details, client details and carers allocated
Training:Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will
complete a project, a portfolio of evidence and discussion to gain a Level 3 Business Administrator apprenticeship.Training Outcome:Progression into permanent position with the possibility of further training in management and possible management qualifications.Employer Description:At Orbis Care we provide caring and professional care in the community when family members require additional care to continue to live independently. Our team is the cornerstone of our service. We have a dedicated group of professionals committed to providing the highest standard of care. This is an exciting opportunity to begin a career in social care to become an office administrator at our Henley in Arden head office dealing with customers and care givers to ensure the highest quality serviceWorking Hours :Monday - Friday 9am - 5.30pm, 1-hour unpaid lunchSkills: IT skills,Attention to detail,Organisation skills,Written Communication,Verbal Communication,Time Management Skills,Accuracy,Data Entry Skills,Managing different tasks....Read more...
To enter and update information on a Management Information System (MIS) relating to the Functional Skills (FS) Qualifications obtained by soldiers within the British Army
To communicate and liaise with personnel from a variety of national and international Army Education Centres via telephone and email
Analyse the FS data on timely and non-timely achievements, withdrawals and enrolments and produce quarterly reports on your findings
Provide office support, to include preparing and printing off documents for meetings, and taking minutes
To work as part of the MIS Team to manage and monitor the central email address, assigning emails to the correct employee and answering general enquiries
Download standard reports from an MIS, using Excel skills to filter, sort and display the data produced by the reports
Use the Microsoft Office package to display data in tables, charts and graphs
Update Standard Operating Procedures to meet yearly changes reflective of academic yearly changes
Create processes and guidance for the tasks within their own role to be able to coach other employees
Use Project Management Tools to undertake projects on behalf of the organisation
To carry out any other duties as requested by the Quality and Compliance Manager
Plan and manage tasks taking account of priority and urgency
Training:
Business Administrator Level 3
Training will be delivered on site with the employer and remotely with the training provider
Some training will be delivered at the premises of Basingstoke ITEC
Training Outcome:Successful completion may enable the apprentice to complete additional apprenticeship at a higher level.Employer Description:WBL services have a contract with the British Army to support and manage the Army's Apprenticeship provision.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience,Excellent written skills....Read more...
Your key responsibilities will be:
Familiar with all aspects of site carpentry, including first fix, second fix & roofing
Health & Safety awareness
Learning to use hand tools, progressing to power tools at a later date
Training:The training will take place 1 day a week at Basingstoke College of Technology and the remaining days at the customer site. Training Outcome:Progress withing the construction industry Employer Description:Delivering an outstanding carpentry and joinery service to all major house builders across the south-east for the last 25 yearsWorking Hours :8.00am - 4.30pm, Monday to Friday.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Physical fitness,Motivated,Positive....Read more...
Pharmacy Assistant Apprenticeship [London]
Gain experience in retail
Learn about over the counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over the counter medication
Assist with minor ailments
Training:
Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required
Training Outcome:
This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday, 9.00am - 6.30pm, 1 hour lunch.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Input updates daily to the live stock management system to maintain accurate data.
Liaise with all component manufacturers for deliveries and supply schedules.
Respond to incoming email queries and liaise with Procurement and Despatch Manager for support.
Attend to general administration duties as requested from the Procurement and Despatch Manager.
Training:We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:We are looking for somebody to join the team for a long-term career and not just serve an apprenticeship.With dedication and passion the right candidate will grow and develop within the business.Employer Description:When you pick up a Scorpion exhaust the first thing to strike you will probably be the light weight; followed very quickly by the detailed workmanship and quality finish of each component part. Every exhaust in the range is an engineering work of art, individually hand built by craftsmen at Scorpion's Derbyshire HQ. Materials are specified and hand picked by the engineers, and each specialist fabrication process is signed off on site- any flaws and the system is rejected and destroyed.Working Hours :Monday to Thursday, 07.30 to 16.30.
Friday, 07.30 to 12.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Day-to-day responsibilities will include:
Organisation of customer portals inbox
Logging customer enquiries
Uploading of trader’s quotations
Inputting of customer invoices
Liaising with our accounts department to resolve discrepancies
Ability to communicate effectively with all team members and resolve issues
Have the ability to work within a team and be confident to switch roles within the team to cover the workload as needed
Perform data entry and handle repetitive tasks efficiently. This will include invoicing customers and logging orders
Seamlessly switch between tasks while maintaining focus and accuracy
Collaborate effectively with team members and communicate clearly
Maintain a calm and relaxed demeanour, even with a fast-paced, busy workload
Ensure all tasks are completed with great attention to detail and organisation
Training:
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard.
Monthly classes at Colchester Institute (Colchester Campus).
Training Outcome:If the successful applicant shows promise and is successful in the role, there is the possibility to progress onto other administration within the company.Employer Description:Quinta Raddison - Worldwide procurement specialists for heavy industry
Experienced buyers across 4 offices strategically placed in the UK, USA, Germany & South Korea allowing direct access to domestic market prices.
Wide variety of products supplied to predominantly support electrical, mechanical and control & instrumentation fields. To heavy industries Worldwide including the Middle East, Asia, Africa, Australasia & South America.Working Hours :Monday to Friday 8:30am - 5:00pm with a one hour lunch break each day 1:00pm - 2:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good use of maths and English....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Apprentices without Level 2 English will need to achieve this level prior to taking the End-Point Assessment
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend work (days and times to be confirmed).Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
A Typical Day In The Job:
Monitor, maintain, and repair a wide range of PCs, printers, and peripherals.
Diagnose and resolve hardware and software faults under guidance.
Install and configure new IT equipment and follow standard build procedures.
Maintain accurate records of hardware, repairs, and inventory.
Provide first-line support to staff and students, escalating issues where necessary.
Perform user account maintenance tasks, including password resets and access permissions.
Install and maintain standard network cabling and ensure connections are secure.
Support backup, virus protection, and security procedures.
Training:Online with a qualified coach.Training Outcome:Potential for a full-time job role upon completion.Employer Description:Stamford Park Trust is a forward-thinking multi-academy trust, dedicated to delivering high-quality education across its schools. We are committed to developing our staff and creating opportunities for learning and growth. With a collaborative and innovative environment, the Trust provides an exciting platform for individuals seeking a future in IT and education.Working Hours :Working Hours: Monday to Friday, 8:30AM – 4:30PM.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Patience....Read more...
