We are actively seeking skilled Air Traffic Control Officers to join a dynamic team supporting an Airport. As an Air Traffic Control Officer, you will play a crucial role in delivering safe and efficient Air Traffic Control services in accordance with national regulations.
The ideal candidates will possess dual-type ratings in either ADI (Aerodrome Control Instrument) or APS (Approach Control Surveillance).
Please note that this position requires flexibility to work various shift patterns on a rotating basis.
KEY RESPONSIBILITIES:
Ensure the safe, orderly, and expedient control of aircraft within the designated airspace.
Exhibit exceptional attention to detail while maintaining thorough and precise records.
Demonstrate strong task and time management abilities.
Analyse information effectively and draw clear conclusions.
Monitor and regulate both ground and air traffic operations.
Provide departing flight control services and receive control of arriving flights from other traffic control centres.
Assist in search efforts for potentially missing aircraft when required.
Deliver vital information regarding weather conditions, wind patterns, flight paths, delays, and runway statuses.
Alert response teams regarding safety concerns or emergencies and coordinate their efforts.
Liaise with neighbouring Air Traffic Control units as necessary.
Monitor the accuracy and functionality of ATC ground equipment, reporting any issues to the appropriate departments.
Inform aircraft operators about the status and serviceability of airfields.
Collaborate with airline operators and airport personnel on operational matters.
Perform additional tasks as needed to ensure the safety and efficiency of the Air Traffic Services operation.
Exhibit fluent and clear English language skills for effective communication.
Required Qualifications:
ADI Rating
APS Rating....Read more...
Service Technician Cheltenham
Salary: £32,000£34,000 + £1,000£3,000 bonus (if applicable)
Location: Cheltenham
Job Type: Full-time
Were looking for a skilled Service Technician to join our busy service centre. If you enjoy hands-on vehicle work and providing excellent service in a fast-paced environment, this could be the perfect role for you.
What Youll Do:
- Carry out vehicle servicing and routine maintenance
- Diagnose faults and complete repairs to high standards
- Ensure all work complies with safety and quality requirements
- Maintain a clean and organized workshop
- Provide friendly and professional service to customers
What Were Looking For:
- NVQ Level 2/3 in Light Vehicle Maintenance & Repair (or equivalent)
- Previous experience as a Vehicle Technician or Service Technician
- Full UK driving licence
- Strong attention to detail and ability to work both independently and in a team
What We Offer:
- Competitive salary £32k£34k + £1k£3k bonus
- Supportive, friendly working environment
- Training and development opportunities
- Career progression within the company
If youre an experienced Service Technician looking for a rewarding role in Cheltenham, apply today!....Read more...
HR Consultant Location: Gloucester (Hybrid) Salary: £29,000 - £35,000 Our Client is Seeking an HR Consultant Do you have a passion for HR and love working with multiple clients to solve their people challenges? Are you a proactive HR expert with a talent for consulting? If so, this role could be a great fit! Who They Are: Our client provides bespoke HR support across industries, helping businesses unlock the full potential of their people. They focus on fostering great workplace cultures and driving business growth. The Role: As an HR Consultant, you’ll work with clients across different industries, providing expert HR advice and solutions tailored to their needs. You’ll manage all aspects of HR, from employee relations to people strategy, ensuring that your clients receive high-quality, compliant HR services. Key Responsibilities:Provide expert HR advice on a range of issues, including employee relations, performance, and compliance.Work with clients to develop and implement HR strategies that support their business goals.Advise on and manage employee relations cases such as disciplinaries and grievances.Deliver HR projects that improve workplace culture and employee engagement.Stay updated on employment law changes and ensure client policies are compliant.Provide insights through data analysis to support strategic HR decisions. What We’re Looking For:Proven experience in HR, ideally in a consultancy or multi-client role.CIPD Level 3 qualification (or above) is desirable.Strong understanding of HR best practices and UK employment law.Excellent communication and problem-solving skills.Ability to manage multiple clients and projects simultaneously.UK driving licence and flexibility to travel to client sites. What Our Client Offers:A competitive salary of £29,000 - £35,000.A hybrid working model (office-based with flexibility to work from home).A supportive and innovative team environment.Opportunities for professional development. If you’re an HR expert looking to work in a dynamic, people-focused environment, this could be the perfect role for you.....Read more...
Employee Relations Specialist Location: Gloucester (Hybrid) Salary: £29,000 - £35,000 Our Client is Recruiting an Employee Relations Specialist Are you skilled in managing employee relations and building positive workplace environments? Do you thrive in fast-paced, client-facing roles? This could be the perfect fit for you! Who They Are: Our client provides tailored HR support to businesses across multiple sectors, helping them navigate employee relations and foster a great workplace culture. They believe in people as the key to business success. The Role: As an Employee Relations Specialist, you’ll manage all aspects of employee relations for multiple clients, from handling grievances and disciplinaries to advising on performance and workplace conduct. Your role will be essential in ensuring that people practices are fair, compliant, and aligned with employment law. Key Responsibilities:Manage employee relations cases, including grievances, disciplinaries, and conflict resolution.Advise clients on complex employee relations matters, ensuring compliance with employment law.Support clients in implementing performance improvement plans and managing underperformance.Deliver guidance on HR policies and procedures.Assist with projects focused on improving employee engagement and retention.Maintain accurate employee records in line with GDPR requirements. What We’re Looking For:Extensive experience in employee relations, ideally in a consultancy or multi-client role.CIPD Level 3 qualification (or above) is desirable.Strong knowledge of UK employment law.Excellent problem-solving and negotiation skills.Ability to work on multiple cases simultaneously in a dynamic environment.UK driving licence and willingness to travel to client sites. What Our Client Offers:A competitive salary of £29,000 - £35,000.A hybrid working model (office-based with flexibility to work from home).A dynamic and supportive team environment.Plenty of opportunities for career development. If you’re passionate about employee relations and ready for your next challenge, we’d love to hear from you.....Read more...
We are actively seeking skilled Air Traffic Control Officers to join a dynamic team supporting an Airport. As an Air Traffic Control Officer, you will play a crucial role in delivering safe and efficient Air Traffic Control services in accordance with national regulations.
The ideal candidates will possess dual-type ratings in either ADI (Aerodrome Control Instrument) or APS (Approach Control Surveillance).
Please note that this position requires flexibility to work various shift patterns on a rotating basis.
KEY RESPONSIBILITIES:
Ensure the safe, orderly, and expedient control of aircraft within the designated airspace.
Exhibit exceptional attention to detail while maintaining thorough and precise records.
Demonstrate strong task and time management abilities.
Analyse information effectively and draw clear conclusions.
Monitor and regulate both ground and air traffic operations.
Provide departing flight control services and receive control of arriving flights from other traffic control centres.
Assist in search efforts for potentially missing aircraft when required.
Deliver vital information regarding weather conditions, wind patterns, flight paths, delays, and runway statuses.
Alert response teams regarding safety concerns or emergencies and coordinate their efforts.
Liaise with neighbouring Air Traffic Control units as necessary.
Monitor the accuracy and functionality of ATC ground equipment, reporting any issues to the appropriate departments.
Inform aircraft operators about the status and serviceability of airfields.
Collaborate with airline operators and airport personnel on operational matters.
Perform additional tasks as needed to ensure the safety and efficiency of the Air Traffic Services operation.
Exhibit fluent and clear English language skills for effective communication.
Required Qualifications:
ADI Rating
APS Rating....Read more...
Monitor the service desk mailbox and unassigned queue when assigned the task to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set
Call/chat handling for all inbound customer contact to support new and existing ticket requests
Assist in creating new or updating existing documentation
Log all tickets and service requests reported via telephone, chat, email, or automatically generated
Take ownership of specific tickets, ensuring that they are monitored, tracked and updated accurately and concisely throughout their lifecycle
Carry out initial support and classification of tickets and service requests to determine the correct SLA / urgency
Ensure that all telephone, chat and email requests are logged within the ticket management tool
Complete investigation and diagnosis via the remote management tools available or via communication with the end user
Resolve tickets by implementing permanent fixes or work around to known errors
Resolve service requests by following standard work instructions / processes
Invoke appropriate technical escalation to ensure SLA is achieved
Provide a single point of contact to the user for tickets, ensuring regular status updates are communicated to the customer
Identify and report any potential service breach to the Service Desk Management
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Northrop Grumman is a leading American aerospace and defence technology company that designs and builds advanced systems for air, space, land, sea, and cyberspace. Its work spans stealth bombers, autonomous aircraft, satellites, missile defence, and cybersecurity solutions—supporting U.S. and allied defence operations worldwide.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Analytical skills,Team working....Read more...
Support the Data & Analytics Manager generating and analysing data and trend analysis across a selection of data and information sets to provide a broad range of insights
Providing reporting and analysis of information on specific topics as requested by the D&A Manager
Maintains the data structure and standards for EMCOR systems in conjunction with the application/data owners, or subject matters ie Health and Safety, Asset Management and Finance
Interrogate and identify opportunities that can improve the efficiency of business processes
Design and development of dashboards and associated reporting using visualisation tools such as Power BI and Smartsheet
Provides data cleansing and data management services, on an approved and requested basis
Attend off-the-job training (e.g., college, technical training provider) as part of your apprenticeship programme.
Support the company’s goals by carrying out any other reasonable tasks as requested by the line manager.
Training:The apprenticeship typically takes approximately 2 years to complete and is designed to equip apprentices with the knowledge, skills, and behaviours required to become competent data analysts. It includes both on-the-job training and off-the-job study with a training provider.
The apprenticeship is delivered through a blend of online learning and interactive workshops with our training provider, taking place approximately two days per month.Training Outcome:This is a permanent role.Employer Description:At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.Working Hours :Monday to Friday, 8am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will be a motivated and reliable Electrical Apprentice to support our experienced electricians in delivering practical electrical solutions across a variety of projects. Gaining valuable hands-on experience in the installation, maintenance, and repair of electrical systems, while completing a Level 3 Installation or Maintenance Electrician Apprenticeship, a nationally recognised qualification.
What you'll do:
Assist qualified electricians with the installation, testing, maintenance, and repair of electrical wiring, systems, equipment, and fixtures in residential, commercial, or industrial environments.
Support the assembly, installation, and connection of electrical components such as panels, lighting systems, outlets, circuit breakers, transformers, and appliances.
Measure, cut, and bend wire and conduit accurately using appropriate hand and power tools.
Read and interpret technical documents, including blueprints, schematics, wiring diagrams, and job specifications.
Help diagnose and troubleshoot malfunctioning electrical systems and components using test equipment to locate faults and support effective repairs.
Assist in inspecting electrical systems and components to identify hazards, defects, or the need for adjustments and ensure compliance with applicable codes and regulations.
Test electrical systems and circuits to verify continuity, compatibility, and safety.
Learn and apply local, state, and national electrical codes, as well as health and safety regulations.
Maintain tools, equipment, and work areas in a clean, organized, and safe condition.
Record accurate and detailed job completion documentation, including photographs, for handover and compliance purposes.
Contribute to general site duties, including labouring, tidying, and assisting with project logistics as required.
Ensure all tasks are carried out to the highest standard, in alignment with company values and quality expectations.
Support the company’s goals by carrying out any other reasonable tasks as requested by the line manager.
Communicate effectively with team members, supervisors, and clients, demonstrating professionalism and a commitment to customer service.
Attend off-the-job training (e.g., college, technical training provider) as part of your apprenticeship programme.
IMPORTANT:
Due to the nature of this position with can only accept British Nationals who can obtain and maintain national security clearance.
As per JIB guidelines all electrical apprentices must demonstrate and provide evidence from a qualified optometrist/optician of normal colour visionTraining:The Level 3 Installation and Maintenance Electrician apprenticeship includes both on-the-job training and off-the-job study at college.
College will be either 1 day a week or block release.Training Outcome:This is intended to be a permanent role, and we would hope to keep the right candidate on after apprenticeship completion.Employer Description:At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.Working Hours :Monday to Friday, 8am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Customer Service Manager Salary 30k dependent on skills and experienceLocation office based daily Cheltenham GL50Full timeWhat We Offer:
Salary £30k/annumCompany pension schemeCycle to work schemeHealth Care Cashplan30 days holiday including bank holidays
Our client &SONS are seeking a Customer Service Manager to oversee their customer service team. The successful candidate will ensure the smooth running of their customer support function, delivering exceptional service across all channels while reflecting the brand’s values. This role will not only manage the customer service team but refine processes, and act as the voice of the customer within the business, feeding valuable insights back into product, marketing, and operations.About Us:&SONS are more than just a company - they are a family. With a legacy of excellence spanning many years, they have established themselves as a leader in the workwear inspired clothing industry. Their commitment to quality, innovation, and customer satisfaction sets them apart, and their people are at the heart of everything they do.The Team You Will Be Leading:&SONS have a small team who are very important to their business. They are the ‘face’ of their business, the people who inform, guide, and advise customers on everything from availability, order tracking, and dealing with any problems.The Role:Customer Support Management
Oversee day to day customer service across email, live chat, phone, and social channels.Lead, support, and mentor the customer service team, including onboarding, training, and performance management.Ensure service standards (response times, resolution times, satisfaction scores) are met or exceeded.
Customer Experience & Continuous Improvement
Review and optimise processes for handling queries, returns, exchanges, and complaints.Ensure all customer interactions align with brand tone of voice and values.Use customer feedback and data to identify and resolve pain points in the online experience.Collaborate with Operations to improve fulfilment and return workflows.
Cross-Functional Collaboration
Work closely with Marketing to align on promotions, campaigns, and communications.Provide feedback to Product and Merchandising teams on customer insights (sizing, fit, quality).Support ESG initiatives by embedding repair, reuse, and circularity values in customer communication.
Reporting & Insights
Monitor and report on customer service KPIs.Provide regular insights to leadership to inform product and operational strategy.Track customer sentiment and share trends to help shape brand decision-making.
Skills & Attributes
Strong leadership and people management skills.Excellent written and verbal communication; customer-first mindset.Calm and solution-oriented under pressure.Highly organised, detail-driven, and process focused.Strong commercial awareness of online retail and fashion environments.
Your Experience:
3+ years’ experience managing customer service in fashion, retail, or e-commerce.Proven track record of leading a small-to-mid-sized team.Demonstrable success in improving customer satisfaction and optimising processes.Familiarity with Shopify e-commerce platformsExperience with HubSpot helpdesk/ticketing systems
If you’re based in Cheltenham and passionate about giving garments a second life and want to make a real impact in a growing brand, we’d love to hear from you. Please send your cv by return.&SONS is for everyone. We believe that an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission.We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. We have zero tolerance for intolerance. We employ the right person for the job, if you are qualified for the position and reading this - we welcome you! INDHS ....Read more...
Job Title: Food Technical ManagerLocation: Cheltenham (min. 3 days a week)Reporting to: Director of Food and CoffeeSalary: £40,000Contract Type: Full TimeJob PurposeTo be the Technical lead for the business, ensuring food safety, legality and quality, alongside compliance with customer, legislative, and company requirements. You will be responsible for developing, maintaining, and improving technical systems and standards to ensure operational excellence, continuous improvement, and audit readiness.Key Responsibilities
Lead all technical and quality assurance activities across the site.Act as the main point of contact for external auditors, regulatory bodies, suppliers and key customers on technical matters.Manage and maintain food safety and quality systems, including HACCP, traceability, allergen risk assessments.Maintain and manage the technical relationship with our food suppliers, to ensure the safety, quality and legality of all ingredients.Ensure every product has an up-to-date specification set and every product specification meets customer and regulatory requirements.Responsible for the legality and the updating of all Soho ingredient labels and the published food information, including online platforms, packaging artwork and in store communications to be compliant with Natasha’s law.Responsible for the legality and accuracy of the allergy matrix, ingredient cards and the publishing of allergen information.Manage the nutritional data of all raw materials and finished products.
Required Qualifications and Experience
Minimum 5 years’ experience within a Technical function within the food industry. Retail experience would be preferredExpertise of working with a range of different food categories with strong knowledge of UK food regulationsQualified to a relevant Food Science, Food Technology or Microbiological degree standard or equivalentLevel 4 HACCP certified
Skills and Competencies
Strong communication skills.Excellent attention to detail and problem-solving abilities.Proactive and solutions-focused mindset.Good IT skills (Microsoft Office, QMS platforms).Ability to work under pressure and manage multiple priorities.
....Read more...
The Company:
An exciting opportunity to join a dynamic and flourishing pharmaceutical company
A rapidly growing ophthalmic pharmaceutical company
Superb career opportunity
The Role of the Territory Manager:
As the new Territory Manager you will be responsible for selling prescription eye drops (Around 9) mainly used for corneal/glaucoma issues.
A mix of new and existing business to go at.
You will be responsible for selling into ophthalmologists within secondary care and gaining formulary inclusions.
Area covers the South West
Benefits of the Territory Manager
£45k-£50k basic salary
£15k-£20k bonus
25 Days Holiday
Car Allowance
Daily Lunch Allowance
Pension
Life Insurance
Pvt Healthcare
Mobile & iPad
The Ideal Person for the Territory Manager
Ideally you will come with some optical/ophthalmic experience.
Secondary Care Hospital/ Pharma Experience is a must.
Will possibly look at a good GP Rep with a little bit of hospital experience.
Need to be able to talk about what you have achieved (Targets, Territory Planning, etc……)
Someone with a real spark and energy about them.
Confident & takes pride in what they do.
Self-sufficient/ motivated.
Positive can-do attitude.
ABPI
Degree (but not essential).
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
You’ll work closely with the Senior Leadership Team and School Business Manager, taking responsibility for maintaining the security, safety, and cleanliness of our buildings and grounds. This role is ideal for someone who enjoys practical, hands-on work and takes pride in keeping spaces safe and well presented.
Key Responsibilities:
Assist with general repairs, maintenance, cleaning, decorating, and gardening
Support the upkeep of the school grounds, including weeding, hedge cutting, and painting fences or outdoor furniture
Replace light bulbs, carry out basic plumbing repairs, and ensure all fixtures and fittings are safe and functional
Keep gutters, drains, and external areas clear and tidy
Help with opening and locking up the school each day
Support fire alarm and safety system checks, reporting any faults promptly
Respond to emergencies affecting the school premises when needed
Keep accurate records of maintenance work and safety checks
Help monitor energy and water usage by recording meter readings
Assist with ordering maintenance materials and supplies
Follow all Health & Safety procedures and assist with regular risk assessments
Ensure the site is clean, safe, and compliant with school policies
Undertake relevant training, including PAT testing, health and safety, and site maintenance (training provided)
Liaise with staff, contractors, and visitors in a professional manner
Support the supervision of contractors and cleaning staff as required
Contribute to the success of school events and activities
What We’re Looking For
Essential:
Hardworking, reliable, and flexible to the needs of the school
Strong organisational skills and a proactive approach
Good attention to detail and willingness to learn
Basic DIY or practical skills
Good communication and interpersonal skills
Commitment to safeguarding and maintaining a safe environment for children
Basic ICT skills and record-keeping ability
Preparedness to work flexible hours as part of a shift pattern
Desirable:
Experience working in a school or educational settingGCSEs (or equivalent) in English and maths (Grade C/4 or above)
Interest in facilities management, maintenance, or site operations
Willingness to undertake further training and gain qualifications
Basic knowledge of health and safety regulations
Training:
The successful candidate will obtain a Level 2 Facilities Services Operative Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 7am till 6:30pm with breaks includedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Reliable,Professional,Basic DIY or practical skills....Read more...
