Apprentice Scheduling Assistant

Your day to day duties will include:

Dealing with customer enquiries, via email, text and phone Use of Microsoft outlook, word and excel for day-to-day tasks Using a software that we use to schedule engineers work, quote jobs, complete daily reports and update job notes Liaising with engineers and other colleagues’ day to day via group chat Working with subcontractors to book in work Making calls to customers, booking in jobs, dealing with queries and enquiries

Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification which will help start your career and give you an insight into the businesses processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours

Training Outcome:
Permanent role within the company

Employer Description:

At Ekoflow we offer full wastewater treatment from installation, to servicing and repairs of sewage treatment plants. We use genuine parts and spares for leading brands.

Working Hours :
Monday – Friday, 7.30am – 4:00am or 8am – 4:30pm with 1 hour lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Creative,Initiative