Software Support Analyst – Southampton (hybrid working)
Up to £41k
Our client is a leading software provider specialising in innovative solutions for business and finance processes. They are seeking a Software Support Analyst to join their team on a permanent basis. This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations.
In this role, you will provide support across 1st–3rd line tickets/issues, ensuring timely and effective resolution. You will also play a key role in implementing software changes and fixes into both hosted and customer environments. The company is very customer-focused and delivering excellent service and client satisfaction is a top priority.
Key Responsibilities:
• Provide 1st–3rd line support to clients, troubleshooting and resolving a variety of technical issues
• Assist in the implementation of software changes and updates in hosted and client environments
• Escalate issues appropriately in line with SLA requirements, always maintaining a strong focus on customer satisfaction
• Collaborate with a small, skilled team to share knowledge and ensure smooth day-to-day operations
Requirements:
• A strong analytical thinker who thrives on solving complex problems
• Previous experience as a Support Analyst, able to hit the ground running
• Strong SQL skills and a solid general helpdesk/support background
• Experience with financial or business systems is highly beneficial
• Technically adept, able to troubleshoot complex issues beyond basic support
• Working knowledge of Windows Client Server Operating Systems and a good understanding of general IT infrastructure
• Any bespoke software support experience would be an advantage
Competitive salary up to £41,000 plus many other attractive benefits.
Ability to WFH 3-4 days per week once passed probation.....Read more...
Business Analyst – Health & Accident Insurance Technology – Solothurn / Hybrid
(Key skills: Business Analysis, Health Insurance, Accident Insurance, Adcubum Syrius, Syrius Customisation, Requirements Gathering, Parameterisation, Functional Testing, Production Support, Insurance Technology, Swiss Insurance Market)
Are you an experienced Business Analyst with strong knowledge of the Swiss health and accident insurance sector? Do you enjoy working across the full requirements lifecycle, from analysis and solution design through to implementation and production support? If so, this is an exciting opportunity to join a growing insurance technology organisation delivering critical systems across the healthcare insurance landscape.
Our client, a specialist insurance technology provider, is seeking a Business Analyst to support the continued development and optimisation of core insurance platforms used across the Swiss healthcare market. Working closely with customers, technical specialists and project teams, you will help shape and enhance solutions that support complex insurance processes and operational efficiency.
In this role, you will analyse business and customer requirements, develop specifications and implement solutions through system configuration and parameterisation. You will contribute to the ongoing development of insurance applications, support troubleshooting and monitoring activities, conduct functional testing and participate in production releases. You will also collaborate closely with interdisciplinary teams to ensure successful delivery across business-critical initiatives.
It is very important that candidates have strong know-how within the health and accident insurance environment. In addition, proven experience with Adcubum Syrius — particularly configuration and parameterisation — is a key requirement for this role. Strong communication skills, analytical thinking and the ability to work collaboratively across business and technical teams are essential.
This is a fantastic opportunity to join a collaborative insurance technology environment where you will work on meaningful projects supporting the future of digital healthcare insurance services.
Location: Solothurn, Switzerland / Hybrid working Salary: CHF 100,000 – CHF 125,000 + Benefits
Language: Minimum of C1 German and English
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDTECHREC NOIRSWITZERLANDREC....Read more...
Business Analyst – Insurance Tariff & Claims Systems – Solothurn / Hybrid
(Key skills: Business Analysis, Health Insurance, Accident Insurance, Sumex, Syrius, Tariff Management, SQL, Requirements Engineering, Invoice Verification, Insurance Technology, Swiss Insurance Market)
Are you a Business Analyst with deep expertise in health and accident insurance processes and a strong understanding of tariff and claims management systems? Do you enjoy working in complex environments where technology and business operations combine to improve efficiency and automation? If so, this is an excellent opportunity to join a leading insurance technology organisation supporting the Swiss healthcare insurance sector.
Our client is seeking a Business Analyst – Tariff Management to support the development and optimisation of business-critical insurance applications and automated invoice verification processes. You will work closely with technical teams, business stakeholders and customers to analyse requirements, develop specifications and contribute to solutions that support highly regulated insurance operations.
In this role, you will monitor developments across the Swiss health and accident insurance market, analyse business requirements and help deliver enhancements through configuration and system optimisation. You will also support release planning and implementation activities, maintain reference data processes and contribute to the operation of core business services and peripheral systems.
It is very important that candidates have strong know-how within the health and accident insurance environment. In addition, experience with the systems Syrius and/or Sumex is a key requirement for this position. Experience with tariff systems, invoice verification processes and SQL would be highly beneficial, alongside strong analytical and communication skills.
This is a fantastic opportunity to join a forward-thinking insurance technology environment where your expertise will directly contribute to improving operational efficiency and digital insurance services.
Location: Solothurn, Switzerland / Hybrid working
Salary: CHF 100,000 – CHF 120,000 + Benefits
Language: Minimum of C1 German and English
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDTECHREC NOIRSWITZERLANDREC....Read more...
IT Support Analyst Bristol £35,000 - £40,000 DOE Manufacturing Environment | On-Site Role | Career Development Opportunity A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development. You'll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems. Key Responsibilities ·Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers ·Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues ·Support Microsoft 365 and end-user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor IT systems ·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues ·Maintain accurate documentation and ticket updates ·Assist with ERP user setup, support and documentation Required Skills & Experience ·Proven experience in an IT Support Technician, IT Support Analyst, or similar role ·Strong knowledge of Windows environments and Microsoft 365 ·Experience supporting desktops, laptops, printers and networked devices ·Understanding of client/server networking, VPNs, WANs ·Experience in a manufacturing or food production environment (desirable) ·ERP system user administration experience (desirable) ·Strong troubleshooting and problem-solving skills ·Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: ·SQL ·JavaScript ·ERP systems ·Working alongside MSPs on infrastructure and development projects ....Read more...
Business Analyst – Claims Systems & Insurance Technology – Solothurn / Hybrid
(Key skills: Business Analysis, Health Insurance, Accident Insurance, Sumex, Claims Management, Invoice Verification, Requirements Gathering, Process Optimisation, SQL, Insurance Technology, Swiss Insurance Market)
Are you an experienced Business Analyst with strong expertise in health and accident insurance systems? Do you enjoy improving claims and invoice verification processes while working closely with both business and technical teams? If so, this is an exciting opportunity to join a specialist insurance technology organisation supporting critical systems across the Swiss healthcare insurance market.
Our client is seeking a Business Analyst – Claims & Sumex to support the ongoing development and optimisation of core insurance applications and claims processes. Working closely with customers, developers and technical specialists, you will analyse business requirements, develop functional specifications and contribute to the enhancement of highly business-critical insurance platforms.
In this role, you will model and optimise business processes within the health and accident insurance environment, particularly across claims and benefits management. You will support the continuous improvement of automated invoice verification processes, contribute to cost optimisation initiatives and help ensure the reliable operation of the Sumex business service and associated systems. You will also participate in customer projects, release planning and production implementations.
It is very important that candidates have strong know-how within the health and accident insurance environment. In addition, hands-on experience with Sumex and/or Syrius is a key requirement for this role. Experience with SQL, process modelling and requirements engineering will also be highly beneficial, alongside strong communication and stakeholder management skills.
This is an excellent opportunity to join a collaborative insurance technology environment where your expertise will directly contribute to improving digital claims management and operational efficiency across the healthcare insurance sector.
Location: Solothurn, Switzerland / Hybrid working
Salary: CHF 100,000 – CHF 125,000 + Benefits
Language: Minimum of C1 German and English
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDTECHREC NOIRSWITZERLANDREC....Read more...
Data Collection & Management:
Support the collection, validation and maintenance of quality, performance and compliance data from multiple sources
Assist with organising data sets relating to audits, inspections, incidents, complaints, safeguarding and service outcomes
Ensure data is accurate, complete and stored in line with data protection and confidentiality requirements
Data Analysis & Reporting:
Analyse data to identify trends, risks, areas of good practice and opportunities for improvement
Support the production of regular quality and performance reports for managers and senior colleagues
Help develop dashboards, charts and visual summaries using tools such as Excel, Power BI, Power Automate or similar systems
Assist in responding to data requests for internal reviews, inspections or regulatory purposes
Quality Improvement Support:
Work with the Quality Team to support audits, reviews and improvement plans
Help monitor progress against quality action plans and key performance indicators (KPIs)
Contribute to learning from incidents, complaints and feedback through data analysis
Apprenticeship & Learning:
Actively engage in the Data Analyst apprenticeship programme, completing required coursework and assessments
Apply learning directly to workplace tasks and projects
Attend training sessions, reviews and progress meetings with training providers and line managers
General:
Work collaboratively with colleagues across services, HR and operational teams
Communicate findings clearly and appropriately to non-technical audiences
Carry out other duties consistent with the role and level of responsibility
Training:Level 4 Data Analyst Apprentice Qualification:
A fully funded Data Analyst apprenticeship qualification
Structured support and mentoring within the Quality Department
Practical, hands-on experience within a large care and support organisation
Opportunity to build a career in data, quality or performance within health and social care Classroom sessions will be online/ virtual
Training Outcome:Opportunity to build a career in data, quality or performance within health and social care with the possibility of a full-time position upon the successful completion of the apprenticeship.Employer Description:Sunderland Care and Support are a local authority training company established by Sunderland City Council. We are responsible for delivering a range of social care, health and support services to residents across the city of Sunderland and in the region.Working Hours :Monday - Friday, 9am - 5pmSkills: Analytical skills,Attention to detail,IT skills,Logical,Number skills,Organisation skills,Problem solving skills....Read more...
As instructed, support the Data Analyst & Revenues Manager, process, analyse and interpret sales, audience and business data to support the Marlowe Theatre’s Business Plan.
To collate KPI data as required to support the business plan.
To work closely with the Marketing and Communications teams to maximise the use of data-driven marketing campaigns.
Develop effective working relationships both internally and externally.
Ensure that you, the team, and contractors work in a safe and legal way to comply with regulatory and legislative requirements.
To drive your own career and skills development, making the most of the opportunities made available to you.
To live and represent the Marlowe Theatre’s values.
Training:The Data Technician Apprentice will complete a Level 3 qualification over two years, developing core data handling skills. This includes sourcing, cleaning, migrating, analysing and securely presenting data using appropriate tools and legal methods. Learning will consist of 7 hours of off‑the‑job training per week, consisting of seminars, practical projects, and 1‑to‑1 sessions through our apprenticeship provider Creative Alliance.Training Outcome:
Data Technician.
Junior Data Analyst.
Data Support Analyst.
Junior Information Analyst.
Employer Description:The Marlowe Theatre, Canterbury is one of the UK’s most successful large-scale regional theatres (UK Theatre of the Year in the Stage Awards 2022). Our mission is to be the engine house for the performing arts in Kent, shaping the spirit of our region.
We bring West End musicals, national companies, a symphony orchestra season and high-profile tours to Kent audiences, in a year-round programme of theatre, dance, opera, music and comedy in our 1,200-seat Main House. This year we begin producing large-scale plays made in Kent and touring nationally. Our 150-seat Studio is dedicated to the development of new ideas, with a mix of R&D with resident and visiting companies, sharings and presented shows.
Our ground-breaking work with young people focuses on skills development and includes co-delivery of a UAL Level 3 Performing Arts course with East Kent Colleges Group; being the national home of Matthew Bourne’s New Adventures’ Cygnet School and the RSC’s Associate Theatre in the South East. We launched our Writers’ Room, developing regional talent and supporting our producing aspirations. As the largest performing arts employer in the region, we are committed to developing the workforce of the future, providing apprenticeships and work experience opportunities across all areas of theatre-making.
We are also fast outgrowing our spaces and developing major capital projects as a result, including turning the 800-year-old Poor Priests’ Hospital within the city walls into a Creative Learning Centre and free heritage destination, with support from Levelling Up and the National Lottery Heritage Fund. We are also looking towards the long-term development of our theatre building, increasing our technical and producing capacity.
Our investment in our loyalty strategy has ensured that we have consistently strong and engaged audiences for our varied programme. We’ve also received recognition from our industry, winning a Stage Award for our innovative approach to supporting the theatre sector and a Workforce Award from UK Theatre for our investment in our People Plan, ensuring our high calibre team are rewarded and supported.
We are a Creative Green organisation and are committed to taking action on climate change and environmental sustainability. Working Hours :The Marlowe Theatre’s performances happen mostly in the evenings and at weekends. To deliver the best service to our customers, all of our posts, whether frontline, strategic, planning or support roles, require some evening and weekend workingSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Team working....Read more...
As a Data Analyst Degree Apprentice at MinsterFB, you will play a key role in helping the organisation make informed, data‑driven decisions. Your daily responsibilities may include:
Validating, cleaning, and preparing data from internal and external sources
Using tools such as SQL, Python, Excel to analyse data
Identifying trends, patterns, and insights to support operational and strategic decisions
Using BI tools to produce dashboards, reports and presentations for colleagues and stakeholders
Supporting predictive modelling and statistical analysis
Ensuring data is handled ethically, securely, and in line with MinsterFB policies
Working collaboratively with marketing, advertising and operations teams
Training:You will work towards the BSc (Hons) Digital and Technology Solutions (Data Analyst) delivered by Nottingham Trent University.
One day per week is dedicated to university study, and the rest of the time is spent in the workplace.
Support from academic tutors and a workplace mentor.
A full training plan will be available on acceptance and successful entry to the course.Training Outcome:Upon successful completion, you will achieve a Level 6 Degree Apprenticeship and will progress in your role as a Data Analyst. MinsterFB aims to develop long-term talent, and successful apprentices start as permanent members of staff upon commencing the apprenticeship (subject to a 3-month probationary period). Employer Description:MinsterFB is a specialist Amazon agency on a mission to accelerate, simplify, and humanise success for brands selling on Amazon. We work with iconic brands—including Grenade, Bisto, Yorkshire Tea, McVitie’s and Cadbury—to grow their Amazon business. We provide full‑service support across strategy, content, advertising, operations, and account management for all clients to improve performance, and unlock the full potential of the Amazon marketplace.
Join our team as a Digital and Technology Solutions apprentice and be part of a dynamic and growing company. You will work alongside colleagues from various functions and specialize in commercial or operational spheres of the business. The apprenticeship offers a unique opportunity to gain hands-on experience in data analysis, report generation, and providing recommendations to support decision making. As the apprenticeship progresses, you will have opportunities to carry out data engineering and have further exposure to new cloud computing projects. Don't miss this chance to kickstart your career in a fast-paced and challenging environment.
Based in Southwell, Nottinghamshire, MinsterFB are known for its collaborative approach, strong client relationships, and commitment to continuous improvement. We pride ourselves on being proactive, data‑driven, and deeply invested in the success of every brand we support
As a Certified B Corporation, we are part of a global community committed to high standards of social and environmental performance.
Working Hours :Monday - Friday - Hybrid a minimum of two days per week will be office based.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Good time-keeping,Can do attitude....Read more...
Please note that this is an apprenticeship position and therefore anyone with more than six months of professional experience working as a data analyst or who holds a degree or Master’s degree in a subject such as Data Science, Business Analytics, Maths will not be eligible.
You will also need to commit to completing a Level 4 Data Analyst Apprenticeship.
The Role
As a data analyst, you would collect numerical information and present results. Usually this would be in the form of reports, graphs and charts. The data can involve Customers, Tendering, Revenue & Costs or Logistics and be used to boost productivity/revenue, improve decision making and reduce costs.
You will also get the opportunity to enter into a Data apprenticeship with formal study and training. You will gain/improve skills in SQL, Data visualisation, Advanced BI and Machine learning.
Key Responsibilities
Work with business management to design & build reporting dashboards.
Interpret data, analyse results and provide ongoing reports with actionable output.
Help to automate manual processes within the Commercial, Finance and Operational Teams involving data.
Identify, analyse and interpret trends or patterns in complex datasets.
Locate and define new process improvement opportunities.
Candidate Profile
A proven interest in a career in data analysis (this could be from formal studies, self-study or the workplace).
A proven passion for data/numbers (this could be from formal studies, self-study or the workplace).
Proficient in Microsoft Office, including Word, Excel, and Outlook.
Open-minded and supportive team player with strong communication skills.
Proficient at prioritising tasks and consistently meeting deadlines.
Ability to identify process improvements and help implement solutions.
Ability to work as part of a team and independently.
An eye for detail and commercially aware.
Experience of using data tools such as SQL, Python, Power BI (or equivalent), preferable but not essential.
Training Outcome:Ongoing employment and career development.Employer Description:MSF is a nationwide highways contractor specialising in street lighting, traffic signs, technology, traffic signals, fibre networks, EV infrastructure & independent connections.
We are entering a period of significant growth and are seeking likeminded people who aspire to grow with us and be part of our exciting journey. In return, we offer a collaborative working environment where we actively encourage and support continuous improvement and career development.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Graduate Software Support Analyst – Southampton
Up to £27,500 PA
Our client is a leading software provider specialising in innovative solutions for business and finance processes. They are seeking a Graduate Software Support Analyst to join their growing team on a permanent basis. This is an excellent opportunity for a recent graduate looking to build a long-term career within software support, gaining exposure to a wide range of technologies, systems and client environments.
Working within a small, highly capable support team, you will assist clients with technical issues, software updates and system troubleshooting while developing hands-on experience across 1st–3rd line support. You will gain exposure to databases, scripting, Windows environments and complex enterprise software solutions, with structured progression and ongoing learning opportunities.
The company is highly customer-focused, with an excellent reputation for delivering quality solutions and outstanding service to clients across a range of sectors.
Key Responsibilities:
Provide 1st line support for client software solutions, logging and troubleshooting technical issues
Assist with diagnosing and resolving software, database and configuration-related problems
Support software changes, patches and updates across hosted and customer environments
Work with SQL and Oracle databases, including scripts and stored procedures
Assist with customer training, user acceptance testing and ongoing technical support
Collaborate with internal teams and clients to ensure timely issue resolution in line with SLAs
Gain experience across Windows client/server environments, XML/XSL scripting and enterprise applications
Progressively develop skills across 2nd and 3rd line support activities
Requirements:
Ideally hold a degree (2:1 or above preferred) in Computing, Computer Science, Engineering, Physics, Maths, or a related technical subject
Strong analytical and problem-solving skills with an interest in software and technology
Basic understanding of SQL, databases, or scripting concepts
Excellent communication and interpersonal skills
Motivated, enthusiastic and eager to learn within a technical environment
Ability to work independently and collaboratively within a team
Desirable Skills:
Exposure to SQL, Oracle, XML/XSL, or Windows Server environments
Understanding of software testing, troubleshooting, or scripting
Placement year, internship, or university project experience within IT or software environments
This is an exciting opportunity to join a well-established software company with a strong team culture, excellent training and genuine long-term career progression opportunities. Hybrid working is available following probation.....Read more...
You will play an important part in analysing information, producing reports and ensuring data is accurate, accessible and meaningful across the organisation.
In this role, you will work with tools such as Power BI, SQL and our internal systems to prepare, clean and analyse data. You will help identify trends, support strategic planning and ensure all reporting is delivered to a high standard. You will also collaborate with colleagues across the College to understand their data needs and provide clear, insightful information that supports their work. The post also includes supporting the maintenance of MIS systems and ensuring compliance with GDPR and data protection requirements.
We are looking for someone who delivers excellent customer service, has strong organisational skills and works accurately to deadlines. You should be proactive, eager to learn and able to demonstrate good analytical and problem-solving abilities. Strong IT skills and an interest in data, reporting and continuous improvement are essential.
Depending on the successful candidate’s qualifications, we would expect them to undertake the Level 4 Data Analyst Apprenticeship Standard as part of the role.
To attend a course of study and undertake required assignments, projects and tests within the required timescales.
To make appropriate and effective use of information technology such as Power-Bi and College systems, ensuring all information is accurate and up to date.
To ensure that all tasks are completed to agreed timescales, standards of accuracy and presentation. This may include the cleaning and engineering of raw data and communication of information via Power-Bi dashboards.
Liaise with the client and colleagues from other areas of the organisation to establish reporting needs and deliver insightful and accurate information.
To develop a thorough knowledge of good Data Management working practices, quality customer care, IT systems, Databases and technical skills required to provide valuable data insights and communicate Departmental performance.
Analyse trends and patterns in data to support strategic decision-making.
Ensure compliance with GDPR and data protection legislation.
To assist with maintaining current MIS systems.
Use SQL/SSRS and other relevant software to write and develop dynamic reports from a range of MIS databases.
Where appropriate, undertake the Data Analyst L4 Apprenticeship Standard.Training Outcome:To be discussed on completion.Employer Description:Calderdale College was established in 1896. Calderdale College is at the forefront of post-16 education, apprenticeships and higher education in the region, inspiring students to achieve more and aim higher. With exceptional, modern facilities, strong employer partnerships and personalised student support, the College creates environments where talent is nurtured and ambition thrives.Working Hours :Monday-Friday. Shifts to be confirmed.Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills....Read more...
A well-established national organisation is looking for an IT Support Analyst – 1st Line to join its support team based in Inverness.This is a varied and fast-paced role providing first-line technical support across a multi-site business environment.Responsibilities will include acting as the first point of contact for IT support queries, triaging and prioritising incoming issues, and providing first-line technical support across hardware, software and internal systems.Experience with remote support tools and basic networking concepts would be advantageous.This opportunity would suit someone with a proactive approach who enjoys problem solving and delivering excellent customer support within a collaborative team environment.Person specification:
Previous experience within a 1st line IT support, helpdesk or service desk environmentConfident acting as a first point of contact for technical support queriesExperience triaging, prioritising and managing support tickets effectivelyExperience using remote support tools and ticketing systems would be advantageousCandidates must have full right to work in the UK, as visa sponsorship is not available for this position.
Benefits:
Pension schemeRetain discounts & savingsStaff lotteryWellbeing supportFull training & development....Read more...
Support the planning, coordination and delivery of real business projects
Work with project managers and stakeholders across the organisation
Monitor project risks, schedules and resources
Contribute to project documentation and reporting
Bring fresh thinking and creative problem-solving to the team
Training:The learning will take place once a week, term time at the University of Suffolk. Training Outcome:
Project Management
People Manager
Business Analyst
Employer Description:OCS is a leading international facilities management company delivering essential services across sectors including healthcare, education, transport, defence, and commercial workplaces.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Creative,Initiative....Read more...
Job Description:
Core-Asset Consulting is working with a leading financial services firm institutional investment organisation to recruit an Investment Analyst to join its Real Assets team.
This role offers the opportunity to support a high-performing investment team managing a diversified real assets portfolio. The successful candidate will contribute to research, analysis, and portfolio monitoring, supporting informed investment decision-making within a collaborative environment.
Essential Skills/Experience:
Experience in an Investment Analyst or similar role
Exposure to real assets (desirable)
Full CFA qualification (essential)
Strong analytical and research skills
Excellent written and verbal communication abilities
Proficiency in Microsoft Office, particularly Excel and Word
Strong academic background (degree level preferred)
Core Responsibilities:
Conduct research on existing and potential investments, including asset-level and macro analysis
Perform due diligence, assessing key drivers of returns and incorporating responsible investment considerations
Monitor portfolio performance, cash flows, and underlying investments
Produce analysis and investment recommendations for senior stakeholders
Ensure accuracy and integrity of investment data through collaboration with internal teams and external providers
Support implementation of investments in line with legal, regulatory, and internal policy requirements
Prepare written and verbal reporting for investment committees and stakeholders
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16470)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Description:
Core-Asset Consulting is working with a leading organisation to recruit an Investment Analyst to join its Real Assets team in Edinburgh.
This role offers the opportunity to support a high-performing investment team managing a diversified real assets portfolio. The successful candidate will contribute to research, analysis, and portfolio monitoring, supporting informed investment decision-making within a collaborative environment.
Essential Skills/Experience:
Experience in an Investment Analyst or similar role
Exposure to real assets (desirable), experience with other asset classes will also be considered.
Full CFA qualification (essential) or due to sit Level III shortly.
Strong analytical and research skills
Excellent written and verbal communication abilities
Proficiency in MS Excel.
Strong academic background (degree level preferred)
Core Responsibilities:
Conduct research on existing and potential investments, including asset-level and macro analysis
Perform due diligence, assessing key drivers of returns and incorporating responsible investment considerations
Monitor portfolio performance, cash flows, and underlying investments
Produce analysis and investment recommendations for senior stakeholders
Ensure accuracy and integrity of investment data through collaboration with internal teams and external providers
Support implementation of investments in line with legal, regulatory, and internal policy requirements
Prepare written and verbal reporting for investment committees and stakeholders
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16470)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
We're looking for a Threat Detection Engineer who thrives on innovation and technical ownership. This role is not a traditional SOC position, you'll focus on building high-impact detection capabilities, shaping how security protects sensitive genomic and AI-driven data at scale.
This role offers hybrid / remote working options, a salary range of 163;60,000 - £80,000 and benefits.
Why This Role is Exciting
* High autonomy: Lead projects from idea to deployment
* Innovation-driven: Develop cutting-edge detections beyond standard SIEM rules
* Collaborative: Work closely with internal teams and an outsourced SOC partner
* Mission-focused: Protect critical healthcare data that supports precision medicine
Key Responsibilities
* Design and develop threat-led detections using threat intelligence and threat-hunting outputs
* Create novel analytic techniques for incident detection
* Collaborate with an MSP SOC to maintain and tune the detection catalogue
* Build automated reporting dashboards using Microsoft Sentinel workbooks
* Support security initiatives including ISO 27001 activities and KQL-based tasks
* Ensure monitoring coverage across cloud platforms, SaaS apps, and internal systems
* Contribute to documentation of processes, tools, and detection logic
What You'll Bring
Must-Have Skills & Experience:
* Previously worked as a Threat Detection Engineer or in a similar role.
* Strong proficiency in KQL and hands-on experience with Microsoft Sentinel
* Familiarity with Microsoft Defender tools (Endpoint & O365)
* Exposure to Azure cloud logging and Kubernetes environments
* Knowledge of attacker TTPs and MITRE ATT&CK frameworks
* Proactive, collaborative, and innovative mindset
Desirable / Nice-to-Have:
* Experience with Python, Terraform, or CI/CD pipelines
* Familiarity with Microsoft Purview, Entra ID, DLP, or Insider Risk tools
* Understanding of ISO 27001, Agile ways of working
* Knowledge of statistics, data science, or AI/ML applied to cybersecurity
* Relevant certifications (MS-500, AZ-500, SC-series, Security+, GSOC, CCSK)
Perks & Benefits
* Hybrid / remote working options
* Flexible benefits package
* Opportunity to innovate and make a real impact in threat detection
* Work in a small, fast-paced, highly collaborative team
* Contribute to advancing precision healthcare using genomic data and AI
Ready to build next-generation threat detection and protect life-changing data? Apply today!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Cyber Threat Engineer, Detection & Response Engineer, SIEM Engineer, Security Detection Engineer,T hreat Hunting Engineer, Security Automation Engineer, SOC Engineer, Incident Response Engineer, Cloud Security Engineer, Network Security Engineer, Cybersecurity Analyst (Threat Focus), Threat Intelligence Analyst, Security Monitoring Engineer, Endpoint Security Engineer, Cyber Defense Engineer
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End-User Training Support Assist in delivering engaging training sessions to help users become confident with IFS. Update and maintain training materials, including ClickLearn recordings, especially after system updates
First-Line Support & Ticket Triage Act as the first point of contact for IFS-related queries. Triage and resolve basic issues, escalating more complex problems to senior team members. Over time, help identify recurring issues and contribute to long-term solutions
Base Data Management Support the preparation and loading of foundational data into the IFS system for current and future deployment waves
Strategic Enablement Provide operational support that allows senior team members to focus on high-level deployment, configuration, and stakeholder engagement
Ad Hoc Project Support Offers flexible assistance across the Business Applications team as needed, contributing to a variety of tasks that support the overall success of the IFS programme
Training:
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Applications Support Lead standard
Training Outcome:
A clear pathway to roles such as Systems Analyst or Business Applications Specialist
Employer Description:March is the leading provider of critical engineering services.
We collaborate with the businesses of today, to engineer the industries of tomorrow.
We increase output, reduce cost, save energy and cut carbon, putting ideas on the table and boots on the ground for solutions that leave a lasting impact.
We are March. And we are engineering progress.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Understanding of ERP systems....Read more...
Provide technical support to customers both internal and external through a range of communication channels
Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools
Interpret technical specifications relevant to the ICT task
Apply the appropriate security policies to ICT tasks in line with organisational requirements
Undertake the relevant processes with the relevant tools and technologies to resolve ICT technical issues
Communicate with all levels of stakeholders, talking them through steps to take to resolve issues or set up systems, keeping them informed of progress and managing escalation and expectations
Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development
Document or escalate ICT tasks as appropriate to ensure a clear audit trail and progression of issues
Training:Level 3 Information Communications Technician qualification to be gained at the end of the apprenticeship.
One day per week is to be allocated to studies.Training Outcome:Following the successful completion of your apprenticeship you will move into an IT Service Desk Analyst position.Employer Description:We are a renowned world leader in rapidly deployable military bridging systems and a key partner in the UK MoD’s Boxer armoured vehicle programme.
We are proud of our heritage and our reputation of providing the highest quality engineering solutions. As a trusted partner to military customers around the world, our employees are the very heart of our company. We have a skilled and experienced workforce dedicated to achieving excellence in all areas of the business, from Engineering to Project Management, Business Support to Operations.Working Hours :Monday - Thursday 08:00 - 16:30, Friday 08:00 - 13:00Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Patience....Read more...
Responsibilities and tasks will include:
Providing hands-on support for Windows 11 IT systems, including: issuing and tracking hardware, assisting users with initial logins and system setup, troubleshooting configuration or cabling issues, and installing port replicators for new laptops
Providing hands-on support for hardware changes, including setting up and configuring user devices such as desktops, laptops, and peripherals
Safely disconnecting, relocating and storing existing equipment and cabling in line with electrical safety and manual handling guidelines, ensuring all connections are secure and neatly arranged to meet safety standards
Provision of support for any reasonable software changes
Performance of routine maintenance tasks such as updates, backups, and system checks
Assistance in diagnosing and resolving simple hardware and software issues
Assisting with IT asset management and inventory tracking
Responsibility for care, operation and daily checks on company-assigned vehicle i.a.w. policy
Responding to basic IT support requests via email, ticketing systems, or in person
Escalating more complex or unresolved customer issues to the Team Leader, when required
At all times providing excellent customer service on client site, following documented procedures and support guidelines
Following all onsite security and health and safety protocols
Training:Apprenticeships include time away from work for specialist training as well as daily on-the-job training. Face-to-face training will take place with our partner apprenticeship provider- Peta Training & Consultancy Ltd, Cosham, Portsmouth.Training Outcome:Successful completion of the apprenticeship may lead to roles such as:
Associate IT Technician (SFIA Level 2)
Service Desk Analyst
Desktop Support Engineer
Employer Description:ALTAEDGE helps the Ministry of Defence and other security organisations solve complex problems with practical and strategic expertise. It works closely with clients to deliver clear, effective solutions. The company manages capability projects to ensure they meet organisational goals and deliver results. With experience across the Navy, Army, and RAF, ALTAEDGE supports digital change and ongoing capability development.Working Hours :Monday to Friday 7.30am to 4.30pm.
You may be required to work overtime/additional hours when authorised and as necessitated by the needs of the business.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
Core Administrative Duties:
Supporting with filing, data entry and updating business systems
Managing incoming emails, calls, and customer enquiries
Preparing and organising documents, reports or presentations
Scheduling meetings, maintaining calendars and arranging appointments
Assisting with minute‑taking and distributing information
Maintaining accurate records and ensuring information is up to date
Communication & Customer Service:
Greeting and assisting visitors
Providing customer support by phone, email or face‑to‑face
Communicating professionally with internal and external stakeholders
Business Processes & Support:
Supporting HR, finance, operations or project teams as required
Monitoring stock levels, ordering supplies and maintaining inventories
Upholding GDPR and confidentiality expectations
Following organisational policies and procedures
IT & Systems:
Using Microsoft Office and internal CRM/management systems
Inputting, updating, and retrieving information
Producing basic reports using templates or guidance
Training:Business Administrator Level 3.Training Outcome:After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday 8:00 am to 6:30 pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Enthusiasm,IT skills,Logical....Read more...
To register and book Apprentices into their Apprenticeship Assessments liaising with in-house support services and Lecturer Assessors, utilising the relevant platforms for each Apprenticeship Assessment Organisation
To monitor and accurately record the student’s progress and final Apprenticeship Assessment grading on the College’s MIS system and E-portfolio platform
To work closely with the Employer Engagement team and Learning Area Managers to monitor and support with the Apprentice’s recruitment and enrolment documentation, including funding guidance and Change of Employers
To enrol students on to the required courses and Apprenticeship standard using the College’s MIS system and to provide further support to employers to ensure an Apprenticeship cohort is created on the Apprenticeship Service
To work closely with the Apprenticeship Funding & Compliance Manager to ensure compliance is maintained in line with the DfE Funding Rules. This includes but not limited to, completing reports and reviewing data
To support internal and external stakeholders by answering queries and completing administrational task timely using a variety of communication methods
Knowledge of Apprenticeship provision and the DfE Funding rules is desirable
Training:College attendance is required to complete the Business Admin Level 3 Diploma element of this apprenticeship. This will be at our Filton Campus and will be for approx. 10 sessions. Training Outcome:The role includes completion of the Level 3 Business Administration Apprenticeship, with a clear progression pathway opportunity to the Level 4 Business Analyst Apprenticeship.Employer Description:South Gloucestershire & Stroud College has an excellent reputation for delivering further education and work-based programmes in a range of subjects – from business to sport, construction to media, GCSE’s and A Levels to Honour Degree level programmes.
Our experienced and passionate staff work hard to help students and colleagues achieve their personal challenges and career goals. We are proud of SGS and committed to making the College the best it can be. We are currently working hard to achieve “Outstanding” status after being classified as “Good” in our last inspection. For more information, please visit https://www.sgscol.ac.uk/Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Job Description:
Our client, a fast‑growing technology‑driven financial services firm, is seeking an Application Support Analyst to join their Newcastle team.
This role offers the opportunity to work in a fast-paced, collaborative environment, providing critical application and infrastructure support to ensure operational resilience and business continuity. You will interact closely with both technical teams and business stakeholders, helping to resolve complex incidents and drive continuous improvement.
Essential Skills/Experience:
Experience in a global application support or technical operations role, ideally within financial services.
Strong communication skills with experience engaging business stakeholders, end users, and technical teams.
Familiarity with ITIL frameworks or similar structured support methodologies.
Proficiency in application architecture, relational databases (SQL Server), monitoring tools (Grafana, Prometheus), scheduling tools (Control-M), and operating systems (Windows/Linux).
Knowledge of cloud platforms (Azure), container technologies (Kubernetes), and version/issue tracking tools (JIRA, Git, Bitbucket).
First class degree holder within a related field.
Core Responsibilities:
Investigate and resolve business-impacting application and infrastructure incidents.
Identify recurring issues, perform root cause analysis, and coordinate resolutions with development and quantitative teams.
Lead daily incident review calls and maintain clear communication across technical and business teams.
Support change and release activities, ensuring adherence to change management processes and post-change reviews.
Contribute to improving operational efficiency, reliability, and system resilience.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16434
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Description:
Core-Asset Consulting is partnering with a leading global investment firm to recruit a Market Data Analyst to join their expanding team in Newcastle.
This is an excellent opportunity for a highly analytical professional to support and optimise market data operations, drive automation, and contribute to innovative solutions in a dynamic, fast-paced environment.
Essential Skills/Experience:
2+ years’ experience in finance, data management, or technology-related roles.
First class degree in Maths, Statistics, Engineering, Economics, Finance, or a related analytical discipline.
Strong knowledge of financial markets and asset classes (Equities, Fixed Income, Credit, Listed Derivatives).
Familiarity with SQL and Python.
Excellent problem-solving, communication, and stakeholder management skills.
Adaptable, curious, and comfortable working in a fast-paced environment.
Core Responsibilities:
Support day-to-day market data operations and resolve related queries.
Identify and implement automation opportunities to improve operational efficiency.
Gather, document, and translate business requirements into actionable solutions for technical teams.
Specify new functionalities to enhance workflows and improve user experience.
Maintain clear documentation and contribute to knowledge management processes.
Proactively identify risks and escalate issues, providing recommendations where appropriate.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16429
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
JOB DESCRIPTION
The Transportation Analyst will work cross-functionally with both internal and external parties to support DAP's end-to-end supply chain. The role will interface with manufacturing, carriers, and vendors to ensure that raw material requirements are met to support production. Coordinates a cross-functional effort across sales, marketing, distribution, and customer service to ensure timely and accurate delivery of orders. Create reporting solutions that provide clear analysis and insights to maximize efficiency and minimize cost. Analyzes current processes, identifies areas of inefficiency, and implements policies to address the needed improvements.
Responsibilities:
Maintain routing and transit times for vendors and work with purchasing to establish accurate MRP lead times.
Plan and coordinate shipments for inbound deliveries of raw material and packaging for production. This includes occasional international & co-manufacturing shipments.
Onboard & train vendors to the Vendor Portal in TMS.
Lead projects with internal & external parties to streamline the inbound freight process.
Call and schedule pickups when required.
Work with Customer Service to support the returns process when required.
Work with the master data team to ensure that product information is up-to-date and accurate including: dimensions, weight, & freight classifications.
Work with Regulatory to obtain HS codes, DOT, IMDG, & IATA information for hazmat.
Develop carrier scorecards, track on time pickup/delivery, tender acceptance, and other carrier KPI's.
Support the freight audit and pay process, and claims management.
Share project progress internally; escalates and resolves potential issues that would impact cost or service.
Requirements:
1-3 years of logistics, transportation, or supply chain experience.
Experience with TMS (Mercury Gate is preferred)
Excellent critical thinking, problem solving and analytical skills.
Proficiency in a variety of computer software applications in word processing, spreadsheets, database, and presentation software (Microsoft Suite). Knowledge of SAP S4 is preferred.
Experience creating dashboards in Power BI, Tableau, or other related software.
Ability to execute multiple tasks in a fast-paced environment.
Adaptable and flexible to change.
Self-starter and motivated to continuously improve and learn.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$50k - $75k per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
About the Company:
Our client is a leading eCommerce software provider based in Leicester (20-minute walk from the train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.
About the Role:
As a First Line Support Analyst, you’ll be the first point of contact for our customers, helping them get the most from our products and resolving issues efficiently.
You’ll build practical experience in:
Customer support and communication
Troubleshooting and problem-solving
Working alongside technical teams and developers
Understanding how a global SaaS business operates
Your key responsibilities will include:
Efficiently responding to enquiries via live chat
Taking full ownership of customer enquiries from the initial chat to diagnosing problems and providing updates throughout the process
Escalating complex issues to senior team members (product specialists) and developers by logging support tickets
Creating accurate instant set-ups via live chat, sharing articles and creating snippets
Enhancing our support centres by identifying when articles need updating and reporting back to your lead
What We’re Looking For:
GCSE Grade C/4 or above in Maths & English (or equivalent)
Important Eligibility Note: To qualify for government apprenticeship funding, applicants must not already hold an IT-related qualification at Level 3 or higher (e.g., A-Levels, BTEC, Degree, or Masters in a computing subject). This program is designed to provide substantially new skills; therefore, candidates with prior advanced qualifications in this field are ineligible as they would be considered overqualified under current funding rules.
We want to hear from you if you’ll bring:
Effective Communication: You're skilled at expressing yourself clearly, both in writing and speaking, across various platforms.
Multitasking Ability: You can handle multiple tasks efficiently, ensuring all are completed successfully
Logical and Quick Thinking: You approach problems with clear reasoning and can think on your feet to find solutions
Customer Experience Passion: You're enthusiastic about enhancing the experience for our customers, always aiming to exceed their expectations
Self-Motivation and Team Spirit: You're eager to learn, driven to achieve your best, and thrive when collaborating with others
Why Join Us?
Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf
Purposeful progress: We harness our ingenuity to keep levelling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new
Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve
Always open: With transparency, we simplify the complex, collaborate globally and empower everyone
We believe openness in our communication with customers, partners, and team members is essential for building strong relationships
Private Medical Insurance
Training:Training & Development:
You will complete a Level 3 Digital Support Technician Apprenticeship, covering:
Operate digital information systems
Digital architecture (physical storage vs cloud, the role of operating systems and servers)
Maintaining end-user systems (software, hardware and operating systems)
Information security principals
System security
Account management (optional)
Managing & analysing data
Digital marketing
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT.Training Outcome:
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT
Employer Description:Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.Working Hours :Monday - Friday, a variation of standard office hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...