Service Desk Engineer – Aylesbury
Up to £37,000 PA plus excellent benefits
Opportunity for an IT Support Analyst / Service Desk Engineer to join a well-known organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You’ll be joining at a particularly exciting time for the business.
As an IT Support Analyst you will be required to work within a small, highly capable team, responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA’s. You will have the support of an experienced 3rd line Infrastructure team and various third-party vendors and Service providers as escalation points.
The role requires a motivated, self-starting individual. This is a fantastic opportunity for an individual looking to take the next step and progress with a rapidly developing company.
Role responsibilities:
• Provide technical IT support, covering multiple issues spanning all end-user-computing, infrastructure, business systems, telephony etc.
• Support projects as required
• Ensuring that issues are being resolved in accordance to SLA’s and service excellence is upheld
• Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly
• Receive and manage calls from internal staff via telephone, email and web portal when required
• Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary
Required skills and experience:
• Previous experience working in as an IT Support Analyst/Engineer
• Experience supporting Microsoft Windows Server based Infrastructure
• Experience with ServiceNow
• Experience with Windows 10, Office 365 and Active Directory
• Basic networking knowledge (DHCP, DNS, TCP/IP)
• Printer management and support
• Setup and administration of endpoints (laptops, desktops, mobile phones, tablets)
• Possess a positive can-do attitude and be able to communicate with users of all different technical levels
• ITIL knowledge.
Salary up to £37,000 PA
The role offers excellent benefits, including free/heavily discounted public transport travel, 25 days holiday (+bank holidays) and an excellent pension scheme.
This role will require occasional travel across the UK.
Flexibility to work from home one day per week.....Read more...
Service Desk Engineer – Bicester
Up to £37,000 PA plus excellent benefits
Opportunity for an IT Support Analyst / Service Desk Engineer to join a well-known organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You’ll be joining at a particularly exciting time for the business.
As an IT Support Analyst you will be required to work within a small, highly capable team, responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA’s. You will have the support of an experienced 3rd line Infrastructure team and various third-party vendors and Service providers as escalation points.
The role requires a motivated, self-starting individual. This is a fantastic opportunity for an individual looking to take the next step and progress with a rapidly developing company.
Role responsibilities:
• Provide technical IT support, covering multiple issues spanning all end-user-computing, infrastructure, business systems, telephony etc.
• Support projects as required
• Ensuring that issues are being resolved in accordance to SLA’s and service excellence is upheld
• Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly
• Receive and manage calls from internal staff via telephone, email and web portal when required
• Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary
Required skills and experience:
• Previous experience working in as an IT Support Analyst/Engineer
• Experience supporting Microsoft Windows Server based Infrastructure
• Experience with ServiceNow
• Experience with Windows 10, Office 365 and Active Directory
• Basic networking knowledge (DHCP, DNS, TCP/IP)
• Printer management and support
• Setup and administration of endpoints (laptops, desktops, mobile phones, tablets)
• Possess a positive can-do attitude and be able to communicate with users of all different technical levels
• ITIL knowledge.
Salary up to £37,000 PA
The role offers excellent benefits, including free/heavily discounted public transport travel, 25 days holiday (+bank holidays) and an excellent pension scheme.
This role will require occasional travel across the UK.
Flexibility to work from home one day per week.....Read more...
The Data & Pricing Analyst Apprentice will support the business in using data to make better pricing and commercial decisions. The role focusses on analysing sales, cost, margin, and market data to help optimise pricing strategies, improve profitability, and support operational decision-making — while completing a Level 4 Data Analyst Apprenticeship.
This is an expanding & learning role with real responsibility: you’ll be expected to handle live data, produce meaningful insights, and gradually build confidence working with pricing models and commercial analysis.
You will also be placing orders with suppliers, analysing stock levels & lost sales in order to improve availability. You’ll also field calls from branches, listen to problems & be looking to join the dots up in terms of solving those issues.
Data Analysis & Reporting
Collect, clean, and validate data from internal systems (sales, stock, pricing, purchasing).
Produce regular and ad-hoc reports on sales performance, margins, pricing effectiveness, and trends.
Use tools such as Excel, Power BI, SQL, or similar to analyse and visualise data.
Identify anomalies, risks, and opportunities within pricing and margin data.
Pricing Support
Support the review and maintenance of pricing structures across product ranges.
Analyse cost changes, margin performance, and competitor pricing where available.
Assist with price updates, promotional analysis, and post-implementation reviews.
Help monitor pricing compliance and identify pricing inconsistencies.
Commercial Insight
Provide data-driven insights to support commercial and operational decisions.
Work with stakeholders to understand business questions and translate them into analysis.
Help define and track key performance indicators (KPIs) relating to pricing and profitability.
Systems & Process Improvement
Support improvements to data quality, reporting processes, and pricing workflows.
Document reports, data definitions, and pricing logic clearly.
Assist with automation and efficiency improvements where possible.
Training:Data Analyst Level 4 Apprenticeship Standard.
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills.Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Motor Parts Direct first opened it's doors in Kettering in 1999.
We have an experienced, friendly team in every branch ensuring expertise in supplying the right part for your car.
Despite the pandemic, 2020 was one of Motor Parts Direct’s busiest years with the opening of 20 new branches and no plans to stop there! We believe that our level of service provided within the motor industry should be experienced by as many people possible.Working Hours :Monday - Friday (8:30am - 5:00pm). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Tech Savvy,Excel,Can do attitude,Passion for solving issues,Passion for Data....Read more...
Support tools and processes:
Provide first-line support and training for our business systems. Learn how to make the most of system features and assist in improving processes
Contribute to creating process maps, workflows, and business models, and help prepare reports and presentations for meetings
Learn to understand problems: Work with colleagues to figure out what’s working well and what could be improved
Gather and analyse information:
Collect facts and data, then look for patterns and trends. Help us see the bigger picture
Design solutions:
Assist the team in finding new ways of working, whether through technology or changing how we do things
Help turn ideas into practical plans and apply what you learn from your course to real projects
Support system testing and project delivery
Communicate:
Share your ideas and findings clearly, work with relevant teams and key people to ensure what you are communicating is understood and agreed
Act as the bridge between technical experts and everyday users
Support projects:
Get involved in testing new systems, making sure they work as expected, and helping train others to use them
Training:Why choose our Business Analyst Level 4 Apprenticeship?
Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
QA’s Business Analyst Level 4 apprenticeship programme enables the apprentice to:
Become a change professional that helps organisations deliver business and digital change successfully
Regularly investigate and analyse solutions to ensure the right one is chosen
Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops
Tools and technologies learned: Apprentices will learn to use Unified Modeling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLETraining Outcome:
Gain practical experience in real projects and business analysis methodologies
Work alongside experienced professionals
Opportunity to progress into a full Business Analyst role on successful completion of the apprenticeship
Employer Description:VINCI Facilities is a division of VINCI Construction UK which forms part of VINCI, a world leader in concessions and construction. Our part in VINCI Construction UK enables us to draw on the strength and unity of a diverse range of business streams all working together. VINCI Facilities offer national comprehensive construction, fit out and facilities management services across a wide range of sectors nationally with a turnover of £1 billion per annum. FACILITIES MANAGEMENT - Our expert teams deliver robust, sustainable and bespoke services to keep our clients’ facilities running smoothly. Operating in both public and private sectors, including government, industrial, healthcare and retail, our experts ensure end users operate in a safe, compliant, clean, secure and well-maintained estate. BUILDNG SOLUTIONS - Providing multi-disciplined and cost effective building refurbishment, housing and regeneration solutions. bespoke solutions across the healthcare, education, local authority, government, corporate, retail, utilities, industrial, social housing and defence sectors that maximise the efficiency and life cycle of the built environment. VINCI Facilities is committed to creating a working environment that is inclusive and diverse. Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working....Read more...
Ambitious Mathematics graduate wanted for this Quantitative Analyst position. The investment management industry stands at a fascinating crossroads where sophisticated mathematical theory meets real-world market dynamics. This Quantitative Analyst role offers recent graduates with exceptional analytical capabilities the chance to apply advanced statistical methods and machine learning techniques within a genuine fund environment, moving beyond theoretical frameworks into hands-on portfolio analytics and risk assessment. About the Firm A boutique investment management firm operating within London's competitive asset management landscape, this company is evolving its strategic direction with a focus on quantitative approaches to credit analysis. Having previously concentrated on equity strategies, the organisation recognises that mathematical rigour and computational skills will prove essential as it transitions its investment methodology. The culture values intellectual curiosity, analytical precision, and the ability to translate complex mathematical concepts into actionable investment insights. The Role As a Quantitative Analyst, you'll work directly with portfolio managers and senior investment professionals to develop analytical frameworks that support credit assessment and portfolio construction. This position represents a genuine opportunity to shape analytical processes during a pivotal strategic transition, where your quantitative skillset will contribute materially to the firm's evolving investment approach. You'll bridge the gap between theoretical finance and practical application, developing your understanding of fixed income markets whilst leveraging your mathematical and programming expertise. Your core responsibilities will include:Building and refining quantitative models for credit risk assessment, applying statistical techniques to evaluate issuer creditworthiness and default probabilityDeveloping Python-based analytical tools to process and analyse fixed income market data, creating visualisations that communicate complex risk metrics to investment teamsConducting backtesting and validation of quantitative strategies, documenting methodology and results with academic rigourSupporting portfolio construction by analysing correlation structures, duration profiles, and yield curve dynamics across credit instrumentsCollaborating with investment professionals to translate quantitative findings into practical investment recommendationsResearching emerging quantitative techniques applicable to credit markets, staying current with academic literature in financial mathematicsEssential qualifications and experience:Strong academic background in Mathematics, Statistics, Physics, or related quantitative discipline (First Class or high 2:1 honours degree)Postgraduate qualification in Financial Mathematics, Quantitative Finance, or similar field demonstrating specialised knowledgeDemonstrable programming ability in Python, with experience using libraries such as NumPy, Pandas, and scikit-learn for data analysisGenuine intellectual curiosity about financial markets and investment management, with clear motivation for pursuing a quantitative finance careerStrong analytical reasoning skills with ability to approach complex problems systematicallyExcellent communication abilities, capable of explaining mathematical concepts to non-technical audiencesWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. What you'll gain:Competitive salary of £30,000-£40,000 reflecting your academic achievements and potentialDirect exposure to institutional investment processes and credit market dynamicsMentorship from experienced investment professionals who value quantitative rigourProfessional development pathway with clear progression as analytical capabilities developOpportunity to contribute meaningfully during a strategic transition periodCentral London location with excellent transport connectivityCollaborative environment that rewards analytical thinking and intellectual contributionBuilding a Career in Quantitative Finance The intersection of mathematics and finance continues to expand as investment firms increasingly rely on quantitative methods for decision-making. For graduates with strong analytical foundations, quantitative analyst roles provide an exceptional entry point into the investment industry, offering exposure to sophisticated financial theory whilst developing practical market knowledge. As firms evolve their strategies to incorporate machine learning and alternative data sources, professionals who combine mathematical expertise with genuine market understanding will find themselves particularly well-positioned. The skills developed in quantitative finance roles—rigorous analysis, clear communication of complex ideas, and systematic problem-solving—create pathways toward portfolio management, risk leadership, or specialised quantitative research positions. The Opportunity Hub UK specialises in connecting mathematically talented graduates with investment firms seeking analytical excellence. This Quantitative Analyst position represents a genuine career-building opportunity for ambitious professionals.....Read more...
What you’ll be doing as an Environmental Data Analyst Apprentice:
Help reduce enforcement risk linked to environmental permits and pollution incidents
Carry out targeted email and document searches to support investigations
Work with stakeholders to identify relevant findings and prepare them for legal review
Support Enforcement Advisors by compiling and submitting documents to the Environment Agency on time
Contribute to monthly KPI reporting and compliance tracking
Interpret incident data, scientific reports, and environmental impact information
Manage, analyse, and present data to support informed decision-making
Take ownership of your workload and keep team trackers accurate and up to date
Training:
Knowledge, skills and behaviours as set out in the Level 4 Data Analyst Standard
Your training will include a blend of online and virtual learning, plus periodic residential block release at their dedicated training centre at Wyboston Lakes, Bedford, with accommodation provided
Training Outcome:
Permanent contract with a 27-month structured programme
Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :Hours: 36 hours a week across four working days plus one off-the-job training day Monday- Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
What you’ll be doing as a Data Analyst Apprentice:
Analysis- Provide operational data exploration and interpretation to support business needs
Impact- Deliver information that helps colleagues and managers understand and resolve operational problems
Insight from Metrics- Produce daily reporting and analysis to monitor performance and trends
Influencing and Impact- Support conversations and decision-making by presenting data-focused insights
Gathering Data- Ensure reporting processes run smoothly so stakeholders receive timely and accurate reports
Report Build- Create and maintain consolidated reports across multiple business areas
Insight Development- Assist in preparing insights from data analysis to identify skills gaps or broken processes and procedures
Cross-Functional Working- Collaborate with managers and departments to capture data effectively for both regular and ad-hoc reporting needs
Training:
Knowledge, skills and behaviours as set out in the Data Analyst Level 4 Standard
You will gain EPAO - CABWI
Your training includes a mix and blend of virtual learning and periodic residential block release at their dedicated training centre in Bedford where accommodation will be provided.
Training Outcome:Permanent contract with a 16-24 month structure programme.Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :Hours: 36 hours a week across four working days plus one off-the-job training day, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Supply Chain Planner / Analyst
Location: Birmingham (Onsite) Industry: FMCG / Manufacturing Sponsorship: Not available
Our client is a long-established and highly respected manufacturer and distributor of decorative hardware products. Currently in an exciting phase of growth and automation, they are creating a brand-new Supply Chain Planner / Analyst role to enhance supply chain efficiency, purchasing decisions, and data-driven operations.
This is a high-visibility position offering exposure to senior leadership and a clear pathway into broader supply chain and purchasing management.
The Role
Reporting to the Commercial Manager, you will play a key role in both operational supply chain planning and analytical decision-making, supporting the business as it modernises systems and processes.
Key responsibilities include:
Developing purchasing and stock replenishment plans to support demand
Forecasting, stock level monitoring, and identifying risks or shortages
Analysing supplier performance, lead times, and cost-saving opportunities
Supporting imports from the Far East, including understanding lead times and logistics mechanisms
Producing and maintaining reports using advanced Excel and BI tools
Supporting automation roll-outs and new system/ERP upgrades
Providing weekly updates to the Commercial Manager and monthly reporting to the Board
About You
This is not a graduate or trainee role. We are looking for someone with hands-on experience who can add value from day one.
Essential requirements:
2–3 years’ experience in a Supply Chain Planner / Analyst role within an FMCG-led industry
Advanced Excel skills (pivot tables, lookups, modelling; macros highly desirable)
Experience producing BI-style reports (Power BI advantageous)
Strong understanding of forecasting and stock level management
Knowledge of Far East import processes and supply chain lead times
Confident communicator via email and telephone with suppliers and internal stakeholders
Locally based in Birmingham and happy with an onsite role
Desirable:
ERP system experience (Kerridge K8 highly beneficial)
What’s On Offer
Brand-new role with real influence and visibility
Clear progression into end-to-end supply chain and purchasing management
Competitive salary
Pension and employee benefits
Ongoing training, development, and system exposure
Interview Process
Initial call with recruitment partner (background and skills)
Interview with Operations & Supply Chain Manager (planning and analytics focus)
Final interview with Directors (career progression and long-term fit)
....Read more...
This is an excellent opportunity for someone at the start of their career in IT. The IT Analyst Apprentice will work closely with our support team, assisting customers via telephone, email, and our ticketing system. You will develop hands-on technical skills while supporting a variety of technologies across multiple clients.
Key Responsibilities:
Provide 1st Line Support to customers via phone, email, and ticketing systems
Log, categorise, and manage support tickets to resolution or escalation
Assist with Windows 11 troubleshooting, configuration, and general desktop support
Support Microsoft 365 applications, including account management and basic administration
Build, configure, and deploy laptops and other end-user devices
Perform basic server checks and assist with server support tasks under supervision
Support customers during onsite visits when required
Maintain accurate documentation and follow internal processes
Learn and adopt industry best practices as part of your apprenticeship training
Essential Skills & Attributes:
A genuine interest in technology and desire to build a career in IT
Willingness to learn and take direction from senior engineers
Strong communication skills, both verbal (phone and in person) and written
Good problem-solving abilities and attention to detail
Confident, professional, and customer-focused attitude
Ability to work as part of a team in a hybrid environment
Full UK Driving Licence (required for occasional site visits)
Desirable Skills (Not Essential)
Basic understanding of computer hardware and operating systems
Familiarity with Microsoft 365 and Windows operating systems.
Previous customer service experience
Knowledge of ticketing systems or ITIL concepts
What We Offer:
Full apprenticeship training and support
Hands-on experience with real-world IT systems across multiple businesses
Opportunity to be part of a fast-growing MSP with a strong presence in the heart of London
Opportunities to progress within the company after successful completion
Hybrid working model with modern office facilities
Supportive and friendly team environment
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:We are a reputable Managed Service Provider (MSP) supporting a wide range of businesses across London and the South-East of England. We deliver high-quality IT support, infrastructure solutions, and cloud services. As we continue to grow, we are seeking an enthusiastic IT Analyst Apprentice to join our service desk team.Working Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Hardware and software,Motivated,Positive attitude,Passion for ICT....Read more...
We are looking for a brilliant, budding analytical mind. You don’t need 4 years of experience, but you do need a passion for patterns and a drive for absolute accuracy.
As a Data and Analytics Apprentice, you will be the "precision" in our digital marketing. You’ll support our senior team by interrogating datasets, spotting trends, and helping us tell the story of why a campaign worked. You are methodical, curious, and brave enough to ask "why?" You’ll be learning to provide the "ammunition" our clients need to make big business decisions.
What will you be responsible for?
As part of your Level 4 Data Analyst Apprenticeship, you will balance hands-on agency work with your studies, taking responsibility for:
● Data Hygiene: Acting as the junior guardian of our data. You’ll ensure the numbers we use for reporting are clean, verified, and accurate
● Campaign Support: Assisting account teams by pulling data that helps shape client strategy
● Insight Assistance: Learning how to bridge the gap between technical GA4 numbers and commercial reality
● Reporting Rigour: Helping to maintain the high standard of "error-free" reporting that addmustard is known for
What might that look like day-to-day?
● Learning the "Why": Assisting in the analysis of digital marketing performance and learning to investigate the causes behind the trends
● Dashboard Maintenance: Supporting the senior team in updating and maintaining Looker Studio and GA4 dashboards
● Evidence Gathering: Finding the data points needed to support a creative pitch or a new strategy
● Entrepreneurial Growth: Learning how entrepreneurs think and providing them with data that helps them pivot and win
What experience and skills do you need?
● Analytical Mindset: A natural comfort with numbers and a love for solving puzzles
● Tech Literacy: A strong starting foundation in Google Sheets/Excel. (Experience with GA4 is a bonus, but we will train you!)
● Attention to Detail: You take pride in getting it right the first time
● Communication: The ability to explain what you see in the numbers clearly and confidently
● The "addmustard" Spirit: You are bold, energetic, and eager to thrive in a fast-paced agency environment
What’s in it for you?
In return for your commitment, creativity and incredible mind, you can expect:
● Professional Qualification: Gain a Data Analyst qualification while earning and gaining agency experience
● Mentorship: Work alongside and be trained by industry experts at the forefront of brand, marketing, and technology
● High-Stakes Experience: Work across a diverse range of fascinating clients, solving real-world problems for entrepreneursTraining:
Data Analyst Level 4 Apprenticeship Standard
You will also receive full training and support from the Just IT
Apprenticeship Team to increase your skills
Training Outcome:Potential full time position for the right candidateEmployer Description:Addmustard is an award-winning brand, marketing, and technology agency for entrepreneurs. We add the strategic and creative fire-power of an advertising agency to the precision and incision of a digital marketing agency to grow the value of our clients’ businesses.
We are a team of 35 brilliant experts based in Soho and Brighton. We are looking for an apprentice who wants to learn how to turn data into a competitive advantage for some of the UK’s most exciting entrepreneurs.Working Hours :9am to 5.30pm
Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
Billing Analyst
Location: Manchester
Hybrid: 3 days office / 2 days home
Salary: £30,000 - 32,000 + benefits dep on exp
We’re looking for a Billing Analyst to support the end-to-end billing process for telecoms products and services. This is a great opportunity for someone who’s detail-driven, customer-focused, and comfortable working with data in a fast-paced environment.
You’ll work closely with teams across finance, sales, provisioning, and customer support to ensure accurate invoicing, timely revenue capture, and a great customer experience.
________________________________________
What you’ll be doing
Billing & Invoicing
• Preparing and generating customer invoices
• Validating billing data, rates, service activation dates, discounts, and contract terms
• Supporting monthly, quarterly, and ad-hoc billing cycles
• Uploading and reconciling call detail records (CDRs) and usage reports
• Ensuring accuracy of recurring and one-off charges
Data Management & Reconciliation
• Maintaining customer billing accounts within CRM, ERP, or billing platforms
• Performing regular data checks to identify discrepancies or missing information
• Reconciling revenue, usage data, and service inventories with internal teams
• Supporting audits and financial reporting with accurate billing data
Billing Queries & Support
• Handling customer billing queries via email and phone
• Investigating disputes and providing clear explanations or corrections
• Liaising with internal teams to resolve issues impacting billing accuracy
Compliance & Continuous Improvement
• Ensuring billing processes comply with internal controls and regulatory requirements
• Identifying inefficiencies and suggesting process improvements
• Maintaining clear billing documentation and workflows
________________________________________
What we’re looking for
Skills & Experience
• Understanding of telecoms billing processes, tariffs, and usage-based charging
• Strong Excel skills (VLOOKUP, pivot tables, data validation)
• Experience with billing systems (e.g. Abillity, Billing Central) is a bonus
• Experience using Salesforce is desirable
• Excellent numerical accuracy and attention to detail
Soft Skills
• Confident communicator with a strong customer-service mindset
• Highly organised and comfortable working to deadlines
• Analytical, proactive, and solutions-focused
• A collaborative team player with a “can-do” attitude
Background
• Experience in billing, finance, accounts, or telecom operations preferred
• Telecoms or IT services experience is advantageous but not essential
________________________________________
Why apply?
• Hybrid working (3 days office / 2 days home)
• Supportive, collaborative working environment
• Opportunity to grow your skills within a telecoms billing function
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
In a regulated environment, good decisions rely on more than timely numbers. They rely on quality, consistency, and analysis that stands up to scrutiny. This financial services business is strengthening the way it measures performance, plans ahead, and supports stakeholders with clear insight. They are now seeking a Finance Analyst to improve reporting, sharpen forecasting, and help turn financial data into practical decision support across the organisation.The Role Reporting into senior finance leadership, the Finance Analyst will deliver accurate analysis and reporting to support commercial and strategic decision-making. The role offers exposure across core reporting, planning cycles, and stakeholder engagement, working within a structured environment where detail, control, and clarity matter.Key Responsibilities
Support budgeting, forecasting, and financial planning processes
Produce performance reporting with clear variance analysis and commentary
Analyse revenue, costs, and profitability to support business decisions
Assist with financial modelling, scenario analysis, and business cases
Support month-end processes, management reporting, and balance sheet analysis
Work closely with stakeholders to provide clear financial insight
Maintain and improve financial models, reports, and analytical tools
Candidate Profile
ACA, ACCA, or CIMA qualified
Previous experience in financial services or a regulated environment
Strong analytical skills with the ability to interpret and present financial data clearly
Confident communicator able to engage with finance and non-finance stakeholders
Advanced Excel and financial modelling capability
Detail-focused, commercially minded, and comfortable working to deadlines....Read more...
An exciting opportunity at Brother’s European HQ in Manchester for a Data Analyst Apprentice to join our Labelling & Mobile team. You’ll support the department, Japan HQ, and local sales offices through data analysis and administration.
You’ll be part of Brother’s Labelling & Mobile team at our European HQ in Manchester, working closely with Labelling Management and local sales offices. This role offers hands-on experience in sales analysis, KPI reporting, budgeting, and promotion tracking. You’ll gain advanced Excel skills, learn to manipulate large datasets, create visual reports, and present insights that influence strategic decisions. Additionally, you’ll develop knowledge of ERP systems, SAP, and market trend analysis, while supporting product development and pricing strategies. It’s a great opportunity to build analytical, technical, and business support expertise in a dynamic, international environment.
Your role will include;
Sales Analysis: To investigate historic sales results and forecasts within the Brother ERP systems, providing analysis in Excel to Labelling Management including; Mass deal coordination and monitoring price support, Pan European customer sales analysis, Product development sales analysis, Production and stock analysis, Price monitoring and preparing price structures.
Key Performance Indicator reporting: Establish KPI reports for Local offices and Labelling Management to monitor and drive relevant behaviour in key strategic areas.
Budgeting: To support the budget process through Quarterly supplies forecast support, preparing and updating Target sheets, uploading data to SAP and performing data validation checks and investigation.
Promotion Analysis: Prepare and update monthly sales reporting in Excel and price support administration.
Supplies Sales Analysis: To monitor Brother and 3rd party supplies sales and print volume trends through market data and App logs providing analysis to Labelling Management.
Office Admin: Assisting with meeting organisation, maintaining internal price sheets and general department admin support
Benefits Include:
Free on-site parking
Hybrid & Flexible Working
25 days holiday plus bank holidays with the option to purchase an additional 5 days per year
Industry leading pension scheme with company contributions up to 10%
Training and career development opportunities
Life Assurance (4x annual salary)
Simply Health cash plan (50% subsidised)
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 14 Month Apprenticeship, you will have obtained your Data analyst (level 4) Apprenticeship.Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:As a member of the multinational Brother Group, Brother UK is a supplier of technology solutions, helping businesses deliver greater productivity and efficiency through documentation, digitisation, collaboration and mobile work solutions.Working Hours :Monday-FridaySkills: Administrative Skills,Analytical Skills,Attention to Detail,....Read more...
This legal technology business supports complex, data-driven decision-making across professional services environments. As the organisation continues to invest in new products, strategic initiatives, and long-term growth opportunities, finance plays an increasingly important role in evaluating performance, assessing investment decisions, and supporting senior stakeholders with clear insight. The business is now seeking an Investment Analyst to strengthen modelling, investment appraisal, and decision support across the organisation.The Role Reporting into senior leadership, the Investment Analyst will support financial analysis, modelling, and decision-making across a range of strategic initiatives. The role combines investment appraisal with commercial performance analysis, contributing to business cases, evaluation of opportunities, and post-investment review, working closely with senior stakeholders.Key Responsibilities
Build and maintain robust financial models to support investment cases, strategic initiatives, and business planning
Provide scenario analysis and sensitivity modelling to support decision-making
Analyse performance, returns, and key value drivers across products, projects, or initiatives
Prepare investment papers and insight for senior stakeholders to support strategic decisions
Support due diligence on potential acquisitions, partnerships, or new initiatives
Monitor performance against forecasts and business cases, highlighting risks and opportunities
Contribute to strategic planning and capital allocation discussions
Improve analytical frameworks, modelling standards, and reporting tools
Candidate Profile
ACA, ACCA, CIMA, or CFA qualified (or equivalent)
Previous experience in investment analysis, corporate finance, commercial finance, or strategy-focused roles
Advanced Excel and financial modelling capability (business case modelling, scenarios, sensitivities)
Strong analytical skills with the ability to interpret complex information and present it clearly
Confident working with senior stakeholders and contributing to decision-making
Detail-focused, commercially minded, and comfortable managing multiple priorities
Interest in legal, professional services, or technology-led environments....Read more...
Are you a finance graduate ready to step into a commercially focused role where you can genuinely influence business performance?
We’re looking for a Junior Finance Analyst to join a growing finance team, supporting business partnering across Commercial and Operations. This is a fantastic opportunity to gain hands-on exposure to budgeting, forecasting, P&L analysis and senior stakeholder reporting within a fast-paced FMCG environment.
The Role
You’ll work closely with the Finance Manager and Finance Business Partners to:
- Support monthly financial reviews with clear analysis and commentary
- Monitor performance vs budget and forecast
- Assist with annual budgeting and forecasting cycles
- Provide insight into trends, risks and opportunities
- Support statutory reporting, audits and compliance (UK GAAP, VAT, HMRC)
- Contribute to board packs and management information
- Help improve financial processes and controls
About You
- Master’s degree (or equivalent) in Finance, Accounting, Economics or related field
- Strong Excel and analytical skills
- Excellent communication skills with confidence to engage stakeholders
- High attention to detail and the ability to manage deadlines
- Proactive, inquisitive and keen to learn
- Experience within FMCG or Food Manufacturing is desirable
- An interest in studying towards CIMA, ACCA, ACA or CFA would be advantageous
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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During this apprenticeship your roles and responsibilities will include:
Manage, update, and maintain data primarily using Excel
Ensure accuracy and consistency through regular data checks and validation
Organise spreadsheets to support tracking, reporting, and analysis
Use basic Excel functions (e.g. formulas, filters) to manipulate and analyse data
Produce simple reports to support day-to-day operations and decision-making
Training:This apprenticeship provides your employees with fundamental capabilities crucial for navigating and leveraging data effectively within your organisation, allowing them to understand insights, foster transformation, and gain a competitive edge.
Data Analysis Fundamentals
Data Literacy and Generative AI Introduction
Data Analysis and Visualisation with Excel
Databases and Data Modelling
Data Challenge and EPA Readiness
Our apprenticeships are uniquely designed to offer unparalleled support for both employers and learners. We provide expert-led, practical training and simulations that build transferable digital skills and instil a growth mindset – essential for effectively leveraging technology.Training Outcome:Potential growth within data roles (Data Analyst).Employer Description:For over 50 years, we at CAME have designed and produced high-quality technological products and solutions for the comfort and security of people in residential, public and business environments. Thanks to the trust of our customers, we have become a go-to brand and global partner for automation, smart homes, access control and security and parking systems. Working Hours :Between 9am - 5pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
This role will see you enhance your customer service skillset to support the delivery of customer orders, manage customer queries and eventually lead to independently raising purchase orders, coordinating shipping logistics and much more!
Strong communication and delivery of customer orders on time, in full (OTIF).
Pro-active customer management when issues arising (Clear/concise communication, containment and resolution)
Raising Purchase Orders on vendors for stock and B2B
Actively progressing Purchase Orders with vendors against lead time
Booking and shipping orders
Managing purchasing process efficiently to optimise inventory
Reporting to manage and control the supply chain
Taking on project work related to department activity
Training:Cirencester College
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:Opportunities for progression following apprenticeship to Supply Chain Analyst or further study.Employer Description:Built on 30 years of consistent growth, innovation, and trusted partnerships,Infinigate has evolved from a regional cybersecurity distributor into a global platform spanning Europe, the Middle East, Africa, and Asia-Pacific.Working Hours :Monday to Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
You will join a supportive team of five, led by our IT support team leader, and work across our North London hub and EdCity. You will spend time both on site in schools and at our central office, gaining hands-on experience in a fast-paced, people-focused environment.
Help resolve day-to-day IT issues across our schools and central office
Support Windows, Apple, and Chrome devices
Assist with audio visual systems, device set-up, and software rollouts
Keep accurate records in our service management and asset systems
Provide friendly, clear customer service to colleagues and school teams
Work with external partners when needed to fix or improve systems
Visit schools across the trust to support IT solutions when required
Training:You will work towards a Level 3 IT solutions technician apprenticeship, typically over around 21 months (depending on your experience and qualifications).
You will receive:
A dedicated trainer who meets with you every two weeks
Regular progress reviews and on-site observations
Time built into your week for off-the-job learning (20% training time)
Support to complete Maths and English functional skills, if needed
This is a practical, hands-on role where you will build confidence, technical skills, and professional experience from day one.Training Outcome:
This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification
Potential to secure permanent positions within our central services team
Transferable skills: Develop technical, problem-solving, and communication skills that will help you thrive in a range of industries, not just education.
Opportunities for specialist roles, such as IT support technician, network engineer, or systems analyst
Possibility to progress to senior roles, including IT manager or project leader
Commitment to supporting your professional growth and career ambitions at Lift Schools
Employer Description:We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 58 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Willingness to learn,Curiousity....Read more...
Monitor basic security alerts and escalate potential threats.
Assist with incident triage, evidence gathering, and documentation.
Support vulnerability checks and track remediation tasks.
Help maintain security logs, ticket updates, and routine cyber‑health checks.
Provide guidance to users on safe security behaviours.
Training:Why choose our Cyber Defender & Responder Level 4 apprenticeship?
The Cyber Defender & Responder apprentice will use investigation techniques and analytics skills to defend against and respond to cyber incidents within the network environment.
QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships. The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.
QA’s Cyber Defender & Responder Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Training Outcome:Potential progression into roles such as:
Cyber Security Engineer/Risk AnalystSOC Technician
Employer Description:AvecSys provides comprehensive cyber security solutions designed to protect UK businesses from ongoing threats. Their approach focuses on making cyber protection simple, stress‑free, and accessible by using market‑leading technology and offering tailored security advice. They help organisations safeguard their employees, devices, and networks through a proactive, easy‑to‑understand security strategy.Working Hours :Monday - Friday, 8:30am-5:30pm.Skills: Communication skills,IT skills,Problem solving skills....Read more...
Support liaising with the Middle Office team to resolve queries related to Ceded Re and assist in maintaining clear communication between departments.
Assist claims teams in resolving queries from Ceded ReinsuranceCollaborate with Ceded Reinsurance to an work towards reducing balances on Captive and Facultative reinsurance programs with support from management
Help respond to broker inquiries concerning reinsurance premiums and claims.
Assist with the setup and maintenance of reinsurance contracts within the systems.
Support the recovery process of claims processed on our system.Contribute to the preparation of reports and summaries related to claim reinsurance balances.
Support process improvement initiatives by documenting workflows and suggesting efficiencies where applicable.
Training Outcome:Joining AXA XL as an Operations Analyst is a great foundation step to launch your career within insurance. Whether you have some basic Insurance experience and are ready to take the next step up, want to change your direction within Insurance or are looking for your first step on the ladder we have plenty of support available to help you take that next step. Starting your career can be a daunting adventure, at AXA XL we have industry experts and a market leading Underwriting Academy to support you on that learning journey.Employer Description:AXA XL is a dynamic and innovative leader in the global insurance industry, renowned for its commitment to providing tailored solutions and fostering a collaborative, inclusive culture. As part of the AXA Group, AXA XL offers exciting opportunities for professionals eager to make a meaningful impact through cutting-edge risk management and specialty (re)insurance services.
With a focus on innovation, continuous learning, and career development, AXA XL empowers its employees to thrive in a fast-paced environment while contributing to impactful projects that shape the future of risk solutions worldwide. Join AXA XL and be part of a forward-thinking team dedicated to excellence and growth.Working Hours :Monday to Friday - 35 hour work week with 1 day each week dedicated to studyingSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative....Read more...
Assisting with stock analysis and maintaining accurate inventory records
Supporting purchasing activities and delivery tracking
Processing sales orders and liaising with customers
Producing basic reports to support decision making
Assisting the technical department with internal food safety standards
General office admin.
Training Outcome:After completing a Business Administration Apprenticeship, learners have several strong progression routes, depending on their interests and performance.
Typical next steps include:
Career Progression Options
Business Administrator / Senior Administrator
Taking on more responsibility, managing processes, systems, or supporting senior staff
Office Manager / Operations Administrator
Overseeing office operations, coordinating teams, managing suppliers, and improving efficiency
Specialist Roles, such as:
HR Administrator / HR Assistant
Finance or Accounts Assistant
Project Support Officer
Customer Service or Client Relationship Executive
Further Training & Qualifications
Progression onto a Level 4 or Level 5 apprenticeship, such as:
Business Analyst
Operations / Departmental Manager
HR Consultant or Partner
Professional qualifications (e.g. CIPD, AAT, ILM) depending on the chosen pathway
Long-Term Career Pathways
With experience and further development, learners can progress into roles such as:
Business Manager
Operations Manager
HR Manager
Project Manager
This apprenticeship provides strong transferable skills, communication, organisation, problem-solving, and digital administration, that are valued across almost every industry, making it a flexible and future-proof starting point.Employer Description:Surepac is an industry-leading cardboard packaging manufacturer and we excel in producing cardboard packaging that safeguards contents, showcases products on shelves, and elevates brand presence, all while prioritising sustainability. Our goal is to help your offerings command attention, captivate consumers, and drive sales within the diverse landscape of the food and beverage industries.
Whether you require simple corrugated custom cardboard solutions or seek bespoke printed packaging, Surepac is a top-tier UK packaging manufacturer poised to surpass your needs.Working Hours :Monday - Thursday, 09:00 - 16:45 and Friday, 08:00 - 15:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical....Read more...
Whether you’re looking to grow your skills through a graduate programme, apprenticeship, or placement, we embrace difference and believe everyone deserves the chance to fulfil their potential. Develop, get training, earn a salary, and make an impact whilst doing work that matters. Join us on one of our early career’s programmes, and you can be part of the teams working on complex projects that are making a difference. Want to build an extraordinary career? Take a look below. Working as part of a dedicated on-site team you will provide system administration and 1st line support for a complex physical network within Microsoft environment. Purpose of the Role:
As an Apprentice IT Analyst, you will provide first-line IT support and assist with maintaining systems and services. You’ll gain hands-on experience in troubleshooting, system administration, and supporting IT projects while learning from experienced professionals. As you progress through the apprenticeship program, you will work toward achieving key responsibilities.
Key Responsibilities:
Provide technical support: Act as the first point of contact for IT queries via phone, email, or support portal.
Assist with system administration: Help manage user accounts, O365 mailboxes, and Active Directory tasks.
Support IT services and tools: Monitor systems, troubleshoot issues, and maintain applications such as CAFM.
Contribute to projects and improvements: Participate in IT initiatives, documentation, and knowledge-sharing activities.
As part of your Apprenticeship, you will be enrolled onto an Application Support Lead Apprenticeship Level 4 qualification which normally runs for 15 months plus EPA. You will be fully supported by our partnered college to achieve this qualification by attending online sessions per week, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Training Outcome:We will provide you with a clear career path by tailoring a program that’s unique to you.Employer Description:We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. We combine exceptional expertise in Consulting & Design, Advisory & Analytics, Transport Infrastructure and Complex Facilities to design, manage, and maintain clients’ assets throughout their lifetime. Our leading data and analytics capability enable us to create transformative solutions that strengthen resilience and drive sustainable improvements. We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected. Working Hours :Monday - Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are seeking a dedicated and enthusiastic professional to support the Strategic Hub in delivering the Council’s wider Performance Framework, working to enhance process automation and efficiency.
Whilst undertaking the relevant apprenticeship course, you will be responsible for organising data and reporting performance in line with the Council’s priorities, plan and business cycle.
You will develop and analyse Power BI driven data dashboards that are required by services, senior management and elected members.
You will also be able to provide insight and support to relevant stakeholders, providing effective data analysis of the visualisations created.
The apprenticeship provides a great opportunity to grow and develop as a professional in a working environment, blending real work, real skills and real qualifications.
You will work with a wide range of services and people across the council giving a great opportunity to enhance your knowledge and skills within an enthusiastic organisation.Training:
It's a 18 month course, rolling start (4-6 weeks after they start with us), Course is Data Analyst (level 4), 1 day a week with trainer is remote with 1 day per month release to Birmingham in person
Training Outcome:
To be confirmed by the employer
Employer Description:Newcastle-under-Lyme is a borough with big ambitions. We’ve already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities. If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop. We recruit people who share our vision and values; people who have the drive to deliver our ambitious Council plan.Working Hours :Rolling start (4-6 weeks after they start) Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical....Read more...
What you’ll be doing: As an apprentice, you’ll build real‑world skills, gain practical knowledge, and work closely with experienced colleagues who will support your development throughout the programme.
Data & Insights - Dive into real data! You’ll collect, clean, analyse, and visualise information to help shape big strategic decisions and track how the business is performing
Spotting Opportunities & Risks - Use both data and judgement to help assess new opportunities and potential risks; playing a part in shaping the future direction of Thames Water
Supporting Delivery - Help build and maintain implementation plans, track progress against key milestones, and make sure strategic projects stay on course
Trend & Market Research - Explore industry trends, new technologies, and broader societal changes - and assess how they could impact our long‑term strategy
Governance & Assurance - Produce accurate reports and contribute to data‑led assurance to support strong governance and risk management
Collaboration & Ways of Working - Work closely with the Strategy team to embed data‑driven thinking into planning, goal‑setting, and decision‑making
You’ll also take part in strategy communities of practice to share ideas and learn from others
Training:
Knowledge, skills and behaviours as set out in the Level 4 Data Analyst standard
Earn EPAO: CABWI qualification
You’ll study with Firebrand through blended online learning and short residential blocks at their Wyboston Lakes centre (accommodation included)
Training Outcome:
Permanent role with a 16–18 month structured programme
Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :Hours: 36 hours a week across four working days plus one off-the-job training day, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
IT Applications Manager - Central London
£80,000 - £85,000
Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications.
Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise. This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team.
The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc.
Responsibilities:
• Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support
• Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy
• Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services
• Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability
• Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management
• Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring
• Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities
• Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity
• Establish governance frameworks, standards and best practices for application development and management
• Ensure security, scalability and enterprise alignment for all applications and digital workflows
• Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency
Requirements:
• Strong experience with low-code/no-code platforms
• Proven ability to lead and deliver change management initiatives across business systems
• Experience in application standardisation and rationalisation across business units
• Leadership experience managing cross-functional teams and vendor relationships
• Skilled in business process mapping, workflow automation and data modelling
• Familiarity with enterprise integrations and APIs
• Strong understanding of IT governance, compliance and security principles
• Ideally ITIL certified with experience in ITIL change management
• Experience in user enablement, training and digital adoption
Central London – 4 days per week onsite initially, dropping to 3 once passed probation.....Read more...
