Supporting the planning, execution and tracking of software testing activities
Helping to write test plans, test cases and scripts based on project requirements
Running tests, logging results and identifying issues that need fixing
Supporting the setup and maintenance of test environments.
Getting hands-on with automation tools and frameworks
Learning the principles of security testing
Keeping testing documentation up to date
Communicating clearly with teammates, stakeholders and clients.
Helping ensure that all our systems meet quality and performance standards
Training Outcome:Starting as an Apprentice Test Analyst at Northern can lead to a wide range of career paths within tech and the wider rail industry. You'll gain hands-on experience testing real systems that help keep our trains running – and build valuable skills that open doors beyond the apprenticeship.
Many apprentices stay with us and move into permanent roles. You might continue in testing or discover new areas of interest as you grow.
Possible next steps include:
Junior Test Analyst – supporting more complex testing projects
Automation Tester – using tools like Selenium to create automated tests
QA Analyst – working on wider quality assurance and system reliability
Business Analyst – helping translate business needs into tech solutions
Software Developer – moving into coding and system development
IT Project Coordinator – supporting digital project delivery
Control Systems Analyst – helping maintain and improve operational tools
Data Analyst – using insights to support performance and planning
Digital Innovation roles – shaping new tools and ways of working
Whatever your path, you’ll be part of a business that values curiosity, growth and progression. This apprenticeship is more than a starting point – it’s the beginning of a career with real direction.Employer Description:We’re more than just a train operator. We’re the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and this year, we’re celebrating 200 years of the modern railway. As we look back on the historic events that led us here, we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
About the Role: Altair is seeking an enthusiastic and motivated Apprentice Data Analyst to join our company during an exciting period of transformation. The successful candidate will become an integral part of the Altair Central Services Team, gaining an understanding of our operations before transitioning to the project team responsible for delivering the technological aspects of our transformation initiatives.Key Responsibilities:Data Synchronisation and Management: Assist in the synchronisation, management of tools, and analysis of data for reporting purposes.AI Integration: Leverage AI to streamline and automate processes, enhancing efficiency and accuracy.Data Analysis: Conduct data pre-processing, statistical analysis, and predictive analytics to support project goals.Reporting: Create and present data visualisations and reports to communicate insights effectively.Training:Data Analyst Level 4: Ideal for new talent in the organisation with an active interest in data or existing staff taking on a more data centric role or Junior/aspiring Data Analysts working in any industry or sector. Our Data Analyst apprenticeship programme integrates six modules of technical training with work based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training. Microsoft Office Specialist: Excel Associate. Data and Visualisation using SAS® Data Analysis and Statistics SQL and Data Modelling Exploring Data Science using Python and R Data Challenge workshop Online development sessions (Optional) An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:This role offers a unique opportunity to be at the heart of Altair’s transformation, working on critical projects that leverage cutting-edge technology and AI. The combination of on-the-job experience and formal training will equip the Apprentice Data Analyst with the skills and knowledge needed for a long-term career at Altair.If you are passionate about data and eager to learn and grow within a dynamic team, we encourage you to apply!.Employer Description:Our values inform how we work with our clients and colleagues every day. We are socially focused and committed to making a difference through working in partnership with our stakeholders to challenge the norm, strive for excellence and influence our sectors to do the right thing.Working Hours :37.5 hours per week - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Key Responsibilities:
Assist in capturing and documenting business requirements
Contribute to process mapping and system evaluation
Support project teams in gathering data, analysis and reporting
Learn how to test systems for functionality and user needs
Help develop user manuals and other support documents
Shadow senior analysts to gain practical insight
Attend apprenticeship training sessions and complete coursework
Support change management and business readiness activities
Take part in meetings and workshops with stakeholders
Embrace new learning opportunities and contribute ideas
Training:
Business Analyst Level 4 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 4 Business Analyst qualifications
Training Outcome:Potential for permanent role after completion of apprenticeship for the right candidate.Employer Description:One of the UK’s most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.
Being a citizen is a hugely important concept. It means being part of society, having a stake, having rights and responsibilities and being respected.
We have a clear social purpose, which is to provide homes that are a foundation for life.There are some fundamental challenges people in our communities face and we want to be an organisation which can help them deal with these.
So we are working to solve some of the most pressing issues around housing and homelessness.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assist with data collection, cleaning, and exploratory analysis using statistical software and programming languages
Support development of models, visualisations, and reports to communicate insights effectively
Work closely with multidisciplinary teams to integrate data science outputs into projects
Follow data governance and quality assurance protocols
Engage in continuous learning through your apprenticeship course to build your skills towards a BSc degree or equivalent qualification
Training:
Data scientist (integrated degree) Level 6 (Degree with honours)
Manchester Metropolitan University - One day a week
RPS Manchester Office - Hybrid
Training Outcome:
Data Analyst
Geospatial Data Analyst
Data Engineer
Data Manager
Employer Description:RPS is a leading global multi-disciplinary consultancy. We specialise in all areas of the built and natural environment, shaping the future of our environmental, social and economic landscapes.Working Hours :Monday - Friday, 9.00am - 5.30pm
3-4 days a week in the office in the first year, with a review every 3 monthsSkills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience,statistical knowledge,analytical mindset....Read more...
Collate, manage and analyse relevant datasets to inform both operational and strategic decision-making
Use a variety of analytical techniques in a creative way to draw inferences and make recommendations to support the business
Identify information/intelligence gaps that impact on our ability to understand an issue
Proactively identify and evaluate new sources of information that will add value to analytical products
Present analytical findings in verbal, written and visual formats to both internal and external audiences
Build and maintain relationships with internal service areas and external agencies to facilitate the exchange of information
Maintain an awareness of developments within business intelligence and apply that learning to enhance analytical products
Proactively identify the range of existing interventions and circumstances affecting the lives of individual families
Support the on-going development and maintenance of relevant core information systems
Represent the Business Intelligence Service in meetings
Deputise for Business Intelligence colleagues when necessary
Ensure integrity, fairness and a consideration of the needs of others is incorporated into daily duties and relationships with colleagues
Work closely with colleagues in the Business Intelligence Service and other relevant business areas
Work collaboratively with colleagues across Enabling Services and the wider organisation in your role ensuring the council effectively uses robust evidence as the basis for its decision making
Contribute positively to the development of a customer-focused culture, and promote the Council's vision, outcomes, and core priorities
Any other duties allocated by the Business Intelligence Analyst or Business Intelligence Service Manager which are within the scope of the grade
Carry out duties in accordance with the Council’s Information Security Standards and Human Resource Policies; compliance with the Data Protection Act, Freedom of Information Act and any other relevant legislation that directly affects service delivery
Training:
This apprenticeship will provide you with the Level 4 Data Analyst Apprenticeship qualification and an additional qualification, the DA-100 Analyst Data with Microsoft Power BI module, delivered by QA Ltd
Training will be delivered by QA in line with modules that include online workshops and regular check ins from an assessor. Functional skills level 2 also included if required
More information about this apprenticeship can be found here:
https://www.qa.com/apprenticeships/data/data-analyst-level-4/Training Outcome:
It is Warwickshire County Council policy to seek that all our apprentices are retained in a further position, subject to performance and completion of the apprenticeship, and an available vacancy
Progression from this apprenticeship is most like to become a Business Intelligence Officer; however there may be opportunity to progress into other data related positions within the organisation too, subject to availability
Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9.00am - 5.00pm, but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Business Intelligence Analyst – WalsallSalary up to £45,000 per annumOn-site working!A Business Intelligence Analyst is required for a client based in Walsall. The position involves transforming raw data into actionable insights to support business decisions and monitor performance, relying on analytical thinking and problem-solving skills.The role includes carrying out the full data analysis lifecycle, such as requirements analysis, data modelling, metric creation, and front-end report development. Responsibilities also include supporting the technical approach for business intelligence reporting and maintaining existing business insight reports. The analyst will work to streamline reports and enhance data integrity across the organisation while demonstrating accountability in decision-making.Key skills and responsibilities:
Strong proficiency in SQL, Excel, Power BI, and DAX, as these tools form a core part of the role.
Solid knowledge of T-SQL, with experience writing complex queries and developing stored procedures to extract and interrogate data.
Deep understanding of databases, query optimisation techniques, load monitoring, the Microsoft BI Stack, and ETL frameworks.
Technical expertise in data mining, auditing, and segmentation.
Experience in building reusable data models, preferably involving customer and/or asset data.
Skilled in processing and cleaning raw data to prepare it for analysis.
Strong analytical abilities, including experience with performance data, application of techniques such as linear regression, and advanced data visualisation skills
Proven capability in conducting user acceptance testing (UAT) to ensure data accuracy and integrity.
Ability to translate complex datasets into meaningful, actionable insights for stakeholders without a technical background.
Familiarity with programming languages such as Python
Previous experience working with cloud-based data platforms, such as Snowflake or Databricks.
Excellent communication skills, with a track record of building and maintaining strong working relationships across all organisational levels.
Ability to understand stakeholder requirements and design appropriate, impactful reporting solutions.
Interested? Please submit your updated CV to Emma.siwicki@crimson.co.uk at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy.....Read more...
Job Description:
Our client, a leading financial services firm in the UK, is seeking a talented and experienced Business Analyst. This is an exciting opportunity to join a change and transformation function that plays a critical role in driving strategic improvements across the organisation.
This role is suited to a Business Analyst with experience in regulated financial services environments, particularly within wealth or investment management.
Essential Skills/Experience:
Experience in a Business Analyst role
Experience contributing to business analysis or change communities of practice desirable
Background in wealth management or broader financial services desirable
Strong analytical and problem-solving capabilities
Excellent stakeholder management and communication skills
Skilled in process mapping, documentation, and requirements gathering
Proven experience supporting business change and transformation initiatives
Familiarity with Agile, Scrum and/or Waterfall methodologies
Business analysis certifications (e.g. BCS, IIBA) desirable.
Core Responsibilities:
Engage with stakeholders across the business to gather, document, and validate business, functional and non-functional requirements
Analyse business processes and systems to identify improvement opportunities
Develop clear documentation including Business Requirements Documents (BRDs), process flows, use cases, and user stories
Support the full project lifecycle – from design and development through to testing, implementation, and post-deployment analysis
Facilitate workshops and meetings to extract information, validate insights, and gain stakeholder buy-in
Apply both Agile and Waterfall methodologies to support a broad portfolio of change initiatives.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16150
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM
....Read more...
Data Centre Operations Analyst - (24/7 Rotation) - Woking
A leading Datacentre Provider in Woking are looking for a hands-on technical professional with a passion for infrastructure, data centre operations, and customer support. We are seeking a Data Centre Operations Analyst to support the delivery, operation, and management of client infrastructure across their state-of-the-art UK data centre facilities.
You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment.
This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential. You’ll also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
Provide on-site support to clients across their data centre locations
Maintain records and ticketing systems to track tasks and updates
Perform audits, cabling, decommissioning, media handling, and rack installations
Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
Ensure the cleanliness and operational readiness of the data centre environment
Liaise with internal teams and customers to fulfil technical requests
Offer assistance through the Service Desk as needed, managing calls and emails
Adhere strictly to all security and compliance procedures
Required Skills and Experience:
Full clean UK driving license required
Strong understanding of data cabling installation and management
Comfortable handling customer data securely and professionally
Familiarity with IT systems and hardware troubleshooting
Experience using ticketing systems for workflow and task tracking
Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k ....Read more...
Process improvement: Identify opportunities for process improvements within the ART through data analysis, focusing on increasing efficiency, reducing waste, and delivering higher value to the business. Create process models, diagrams and flowcharts to represent current and future state processes.
Requirements gathering: Collaborating with stakeholders to analyse and document business requirements and user stories to ensure alignment with business objectives and strategic goals. Ensure we have captured the desired business outcome and the key performance indicators that tell us what good looks like. Convert business needs and requirements into detailed user stories, ensuring they are well-defined, prioritised, and include acceptance criteria. Collaborate with Product Owners to maintain a well-groomed product backlog. Coordination and communication between business users, members from their own team and enabling teams throughout the development process.
Data analysis: Analyse data using Lean Six Sigma methodologies to identify trends, patterns, and insights that can inform business decisions. Follow trends to ensure that the value stream makes continuous improvement and adds value to the business.
Support of Agile ways of working: Contributing to the continuous improvement of Agile processes and methodologies within the team or organisation. Actively participate in PI Planning sessions, helping to define features, clarify requirements and ensure that user stories are properly estimated and aligned with the program’s objectives.
Training:Why choose our Business Analyst Level 4 apprenticeship?
Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
QA’s Business Analyst Level 4 apprenticeship programme enables the apprentice to:
Become a change professional who helps organisations deliver business and digital change successfully.
Regularly investigate and analyse solutions to ensure the right one is chosen.
Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops.
Tools and technologies learned: Apprentices will learn to use Unified Modeling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLE.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Genus PLC is a world-leading animal genetics company. At the forefront of innovation in gene-editing, advanced reproductive biology, and other breakthrough breeding technologies, their R&D advances an agricultural practice thousands of years old – animal breeding. Their goal is to ensure the global food system continues to nurture healthy, productive animals that yield affordable, high-quality proteins for a sustainable future. They believe a more sustainable food system starts with better breeding and genetics.Working Hours :Monday to Friday, shifts between 8am - 5:30pm (e.g. 8am - 4pm or 9:30am - 5:30pm). This is a hybrid role.Skills: Communication skills,IT skills....Read more...
Product Support Analyst – Wealth Management – London / Hybrid
(Key skills: Product Support, Application Support, SQL, Client Management, Wealth Management, Investment Management, Troubleshooting, Stakeholder Engagement, Technical Analysis, Communication, Testing, Agile)
Are you a curious, analytical problem-solver who thrives at the intersection of technology and client service? This could be the ideal opportunity to grow your career in a fast-paced, high-impact environment.
Our client is a rapidly growing investment software provider, working with some of the UK’s most respected wealth management firms. As a Product Support Analyst, you will play a vital role in ensuring clients can confidently navigate and maximise the value of complex software systems. This role blends technical troubleshooting, stakeholder engagement and product insight — offering meaningful variety and the chance to develop real expertise in financial technology.
This is far more than a ticket-based support role. You'll work directly with end users, internal technical teams and product specialists to resolve queries, deliver solutions and help drive long-term improvements across the platform. You'll be trained to deeply understand how the product works, why it matters to clients, and where improvements can be made to ensure continuous service excellence.
The successful candidate will be naturally inquisitive, with a methodical approach to solving problems and strong communication skills. You'll enjoy working with people, understanding their pain points, and guiding them through solutions. While exposure to SQL, investment systems or agile methodologies would be advantageous, it's not a prerequisite — what matters more is your mindset, work ethic and desire to learn. A strong academic background and genuine interest in financial services or technology will set you apart, particularly if you're a graduate looking to kick-start a career in product, support or technical analysis.
You’ll receive full on-the-job training from experienced product professionals, along with a clear development pathway into areas such as QA, client success or product management. This is a highly collaborative environment that values attitude over credentials and encourages continual learning through hands-on experience and team mentorship.
The role offers flexible working hours, including rotating shifts between 7am and 9pm, as well as a hybrid setup based out of a central London office. It’s a great opportunity for someone looking to build a long-term career in financial technology, while working in a supportive and engaging environment where your contributions will make a tangible impact.
Location: London, UK / Hybrid working
Salary: £30,000 - £37,0000 + Benefits
Applicants must have the right to work in the UK. Hybrid working supported.
NOIRUKTECHREC
NOIRUKREC
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Overview
Ref: 111417
Service Desk Analyst / IT Support / Windows / On-site
Role Responsibilities
Responsibilities will include:
Resolve high-priority and complex support cases.
Resolve Level 1 and Level 2 incidents and service requests independently.
Classify, prioritise, and triage support tickets.
Coordinate with remote teams and escalate to infrastructure or application support when required.
Person Specification
Essential skills will include:
Previous experience supporting hardware systems and Windows operating systems
Technical troubleshooting – hardware, software, network & security
Proficiency in the latest Microsoft technologies
Strong troubleshooting abilities with Microsoft Office and Windows desktops
Knowledge of Active Directory, Group Policy, and DNS
Next Steps
Apply by contacting Ciaran Ahern, 0131 270 6608 or cahern@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work
Key Responsibilities:
Support the force's response to ANPR alerts by conducting thorough enquiries on ANPR and intelligence systems
Monitor and analyse trends and anomalies within ANPR data, reporting findings accurately and appropriately
Provide assistance in real time to roads policing officers, in line with the force's tactical priorities
Prepare and present regular ANPR reports and findings to supervisors To actively participate in meetings and briefings where appropriate. Assist in departmental reviews, audits, and inspection processes related to ANPR activities
Work closely with the Roads Policing Intelligence team within Operations to maintain competence and capability
Coordinate with Force Contact dispatchers and ANPR Tactical Officers on the same desk
To carry out any duties commensurate with the purpose and grading of the post that may from time to time be determined
Develop experience in ANPR and the use of ANPR data. Including the use of both NAS and Cleartone BOF. Part of your daily role will involve identifying cloned vehicles. Using enhanced ANPR tools such as Complex Alerts and Predictive Analysis
Develop and maintain relevant databases, spreadsheets, and filing systems to ensure accurate, up-to-date information on ANPR activities is available to relevant personnel
Run Business Insights queries on relevant systems to provide analytical support to the Road Policing Desk and Force Contact department, including collating and recording ANPR performance indicators and statistical data
Initial Assessments will be taking place the week commencing August 11th. The salary starts at £26,937, moving to £27,747 on successful completion of your initial five weeks' training. Training:West Midlands Police will train you and you will undertake a Level 4 Data Analyst Apprenticeship which will include:
Fully recognised apprenticeship qualification - Level 4 Data Analyst
On-the-job competency training
Training will be delivered with monthly delivery sessions at the workplace by a vocational skills coach
This is an 18-month apprenticeship programme with a 25-month contract of employment
You will be assigned a mentor once you have completed your initial five-week training period
Training Outcome:Upon successful completion of the apprenticeship, you will be able to apply for permanent positions if there is one available, but there is no guarantee.Employer Description:West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.8 million.Working Hours :36.5 hours per week which involves 24/7 shift work. The posts attract shift working (20%) and weekend working (14%) allowances.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
We are seeking a skilled ServiceNow Process Consultant to join our growing team in Cairo, Egypt. This role is ideal for a professional who is passionate about aligning ServiceNow capabilities with business process improvement and ITSM/ITOM transformation initiatives. As a key liaison between technical teams and stakeholders, you will be responsible for gathering requirements, mapping processes, and designing solutions that deliver measurable business value across the ServiceNow platform.
Key Responsibilities:
- Lead and facilitate workshops with business and IT stakeholders to capture, validate, and optimise process requirements
- Translate business requirements into functional specifications and user stories for ServiceNow implementations
- Analyse and design workflows for ITSM, ITOM, HRSD, CSM, or other relevant ServiceNow modules
- Provide subject matter expertise on ITIL-based processes including Incident, Change, Problem, Request, CMDB, and Knowledge Management
- Collaborate with developers and architects to ensure that process designs are accurately implemented on the ServiceNow platform
- Drive process governance, documentation, and continuous improvement initiatives
- Support testing, user training, and hypercare during project rollout
- Assist in aligning implementations with frameworks such as ITIL, CSDM, or customer-specific standards
Required Experience & Skills:
- 3+ years of experience as a Process Consultant or Business Analyst working with the ServiceNow platform
- Strong knowledge of ITSM processes and ITIL best practices
- Experience delivering process design and reengineering for ServiceNow projects
- Familiarity with Agile methodologies and tools such as Jira or Azure DevOps
- Excellent communication skills, both written and verbal, with fluency in English (Arabic is a plus)
- Strong stakeholder engagement and facilitation skills
- ServiceNow certifications (e.g. CSA, ITSM Implementation Specialist) are highly desirable
Preferred Qualifications:
- ITIL v3 or v4 Foundation Certification
- Exposure to ServiceNow modules beyond ITSM (e.g. ITOM, HRSD, CSM, SPM)
- Experience working in a client-facing or consulting environment
Why Join Us:
- Be part of a forward-thinking, high-impact ServiceNow delivery team
- Work on exciting digital transformation projects with global clients
- Opportunity to grow into a Solution Architect or Engagement Manager role
- Competitive salary and benefits
- Dynamic, collaborative culture
Apply now to join a mission-driven team shaping the future of enterprise service management from Cairo.....Read more...
We’re working to improve the lives of people in Somerset - and you’ll be a key part of that. Your day-to-day work will involve:
Assisting the Building Surveyor team in a range of building surveying duties for the council, to help to ensure that the council’s estate is managed and developed effectively
Assisting with site inspections to review defects and compliance issues
Assisting with scoping and specifying repair, remedial and capital improvement works for delivery by internal or external trades
Preparing plans and drawings for proposed works using AutoCAD where required
The role will require frequent travel across Somerset, with lone working subject to risk assessments.Training:You will be required to enrol on Apprenticeship training course - Chartered Surveyor (degree) (level 6). Apprentices will be required to complete a Royal Institution of Chartered Surveyors (RICS) accredited BSc (Honours) degree. The postholder will also be required to enrol on the RICS APC and works towards full membership of the RICS.Training Outcome:Next steps can be discussed with the right applicant during their time on the apprenticeship. Employer Description:We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. We are looking for an Apprentice Data Analyst to join our busy Business Intelligence Team. You’ll gain hands on experience of using information and data to support the delivery of Council services and improve the outcomes for local people.
The Business Intelligence Team supports the delivery of Council Services through the provision of data analysis, intelligence and insight. Apprentices will gain knowledge and experience of data analysis tools and techniques using a range of databases and reporting systems.Working Hours :Monday - Friday, flexible hybrid working, with days in Council offices across Somerset when required
25 days annual leave (plus bank holidays)
Working hours to be agreed with line managerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Job Description:
We are working on an excellent opportunity for a Business Analyst to join the team at a leading investment firm based in Edinburgh on an initial 6-month FTC. The successful candidate will produce high-quality documentation to support operational readiness and change delivery for a fund launch.
Skills/Experience:
Experience in business analysis, change delivery or related roles
Proficiency in Microsoft Visio for creating process flows and business diagrams
Experience in investment management or fund operations
Excellent attention to detail and documentation standards
Clear and confident communication, both written and verbal
Strong stakeholder engagement skills across varied teams and seniority
Organisational skills and the ability to manage multiple priorities effectively
A proactive and flexible approach to work
Familiarity with fund lifecycle and regulatory frameworks (preferable)
Knowledge of investment instruments including equities, bonds, and collectives (preferable)
Experience working with third-party providers (e.g. custodians, administrators) (preferable)
Proficient in Microsoft Excel and documentation tools (preferable)
Qualification or certification in Change Management or Lean Six Sigma (preferable)#
Core Responsibilities:
Support documentation and process analysis across existing fund structures to inform internal discussions around the future operating model.
Facilitate small workshops to confirm requirements and support collaborative problem-solving
Contribute to wider operational improvement initiatives and provide business analysis support across internal projects
Produce high-quality documentation including business requirements, process flows, procedural guides and supporting rationale
Map and analyse current and future state processes using Microsoft Visio to inform improvement and clarity
Present structured options to support decision-making, clearly outlining risks, benefits and practical implications
Provide ad-hoc support for key projects and support the Head of Operations with delivery of internal initiatives as priorities evolve.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16183
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Description:
Are you passionate about technology risk and governance? Core-Asset Consulting is partnering with a leading UK-based financial services organisation to recruit an experienced IT Risk Analyst.
This is an exciting opportunity to join a highly collaborative risk and compliance team, playing a key role in embedding effective risk management practices across a growing and dynamic business.
Essential Skills/Experience:
Prior experience working in a risk-based role within financial services
Understanding of IT risk frameworks and control environments
Knowledge of risk methodologies such as RCSA, KRI/KCI design and incident/root cause analysis
Solid grasp of cyber/information security concepts and controls
Familiarity with frameworks such as ISO 27001, NIST, or similar
Strong stakeholder engagement and communication skills, including the ability to explain technical risk concepts to non-technical audiences
Proficiency with Microsoft Office tools (Excel, Word, PowerPoint)
Working knowledge of UK regulatory standards (e.g., FCA, GDPR, Consumer Duty)
Experience supporting or engaging with internal audit functions
Certifications such as CompTIA Security+, CISA, CISSP, CISM or CRISC (or studying towards)
Exposure to technology change risk assessments and remediation planning
Core Responsibilities:
Facilitate IT and business risk assessments and control testing exercises
Maintain and update risk and control registers
Support the design and tracking of key risk indicators (KRIs) and key control indicators (KCIs)
Assist in the review and validation of root cause analysis from risk events and incidents
Monitor and report on remediation plans and internal loss events
Support IT risk dashboards, reporting packs, and regulatory insights for senior stakeholders
Contribute to the development of a strong risk culture across the organisation
Collaborate with internal teams to oversee the risk impact of technology change programmes
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16145
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Description:
Our client, in the North East is looking for an Operational Risk Analyst to join the team on a permanent basis. The successful candidate will have excellent communication skills to collaborate with ease across the business, in order to ensure a robust operational risk management framework.
Skills/Experience:
Relevant operational risk experience
Experience in business continuity management or a related discipline beneficial
Knowledge of risk and control self-assessment.
Experience with risk monitoring and reporting dashboards
Proven record of strong analytical skills
Strong communication skills, both verbally and written
Core Responsibilities:
Assist in the mitigation of operational risks and advise on potential remediations and regulatory vulnerabilities
Maintain and update operational risk procedural manuals, job aides, and tools
Identify potential business risks, operational and regulatory process deficiencies
Monitor the risk and control environment and challenge stakeholders when needed to ensure exposures are kept at acceptable levels
Gather and synthesise risk data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management
Coordinate and support business continuity and recovery exercises performed by the business lines with a particular focus on operational resilience
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16182
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
The Immutable Principles are timeless guideposts that define what it means to be an employee at Fittleworth. We strive to embody these qualities in our actions as individuals and as a company.
Dignity of the Person: Our employees, indeed, all people, have dignity and intrinsic value independent of the work they do. We treat each other, with respect. We vigilantly strive to meet the needs of those who use our products and services. In the process, we make life more rewarding for them and we ourselves become better human beings.
Service: We serve those who use our products and services, our other customers, each other, and our communities, all with humility, compassion, and perseverance.
Integrity: Integrity is at the heart of how we do business. The ethical way is the only way. We are open and truthful, treat others justly, and do the right thing even when it is difficult.
Stewardship: We have been entrusted with an independent and employee-owned company. As stewards of that trust, we are guided by the policies and principles of our founder, John Dickinson Schneider, to ensure that Hollister continues in perpetuity as independent and employee owned and that as the company grows and prospers, it remains financially strong.
As an integral part of the Fittleworth team, your role as an Apprentice IT Service Desk Analyst, is to work closely with the members of the IT Team to ensure the effective and timely resolution of end-user issues; whilst creating and maintaining the self-service section of the Service Desk.
Your duties and responsibilities in this role will consist of:
Setting up new PC's, installing, configuring and supporting computer hardware, software, operating systems and applications.
Setting up new users to the network and de-activating leavers.
Logging support requests and managing the ticketing system.
Coordinating tests and troubleshooting with internal customers to resolve technical faults, and where necessary providing training and advice.
Producing and maintaining IT statistics, reports, checklists and other documentation as required.
Assist in the upkeep and maintenance of IT inventory.
To set up, maintain, and organise repairs for various computing, audio, visual and telephone equipment.
To maintain high standards of computer security and safety in line with the Company’s IT Procedure.
Taking ownership of and working proactively on support queries; developing the skills to complete resolution of incidents where possible.
Escalating any issues to second line support where necessary.
Support and assist in other areas of the IT Team as required on an ad-hoc basis.
Continually look for, and suggest, ways we can improve the service we provide to the wider business.
Actively promote Fittleworth to internal and external customers, carrying out all duties in an efficient, professional and courteous manner.
Establish and maintain effective working relationships with co-workers, supervisors and external contacts.
Demonstrate the Fittleworth Way Values within the business at all times.
Professional Development.
Throughout the 18-month contract to work towards obtaining Level 3 ICT qualification.
Attend any further training as required.
Regularly maintain and update a personal CPD.
Training Outcome:The opportunity may offer a permanent role upon completion of the apprenticeship depending on performance.Employer Description:Fittleworth Medical is a leading Dispensing Appliance Contractor (DAC) and provides a home dispensing service to over 60,000 clients across a wide range of products. Offering a cut-to-fit stoma product customisation service, we meet the diverse and individual needs of our clients. Fittleworth is part of the wider JDS Family and continues to be on a journey of rapid growth and transformation. Fittleworth provides a discreet and reliable home dispensing service through a dedicated Customer Service Team and 38 dispensing centres nationwide. At the heart of the business are Fittleworth’s 360 employees who live and breathe the immutable principles of our business.Working Hours :Monday to Friday, 08:45 - 17:15.Skills: Communication skills,Problem solving skills,Logical,Initiative,Good computer literacy,Knowledge of Microsoft Windows,Troubleshooting skills,Analytical thinker,Numerical skills,Effective collaborator,Interpersonal skills,Ambitious,Positive team player,Can do attitude,Customer focused,Service driven,Self motivated,Ability to take ownership,Personal integrity,Professionalism,Ability to show resilience....Read more...
Join London Luton Airport's Commercial Team as an Apprentice!A fantastic opportunity to be a part of London Luton Airport's Apprenticeship Programme! In line with partnership commitments with Luton Borough Council, London Luton Airport are offering local opportunities for local residents from LU1 to LU4 postcodes to join their Commercial team — while earning a Level 3 Business Administrator qualification with Bedford College Group.This is your chance to be at the heart of London Luton Airports mission to grow their commercial success, support airline partnerships, and contribute to projects that have a real impact on passengers, partners, and business performance. You will rotate across four departments, including Revenue & Strategy, Car Parking, Retail & Surface Access and Commercial Property.
Your role at London Luton Airport will include:
Supporting the Commercial team with day-to-day administrative tasks
Assisting in the preparation of reports, presentations, and business proposals for airline partners
Conducting research on new route opportunities, airline prospects, and emerging markets to support business development initiatives
Collaborating with retail, digital, and property teams to understand how aviation activity impacts commercial revenue streams
Helping to coordinate meetings, minute-taking, and following up on actions
Supporting data collection and analysis to track airline performance and commercial KPIs
Engaging with internal teams to help deliver joint initiatives
Contributing to the preparation of commercial agreements and documentation
Supporting the organisation of airline visits, events, and promotional activities
Monitoring aviation industry trends and competitor activity to inform business strategies
Assisting in updating internal systems and databases with accurate commercial information
Liaising with finance and operations teams to ensure smooth delivery of commercial projects
Tracking commercial spend and highlighting any budget risks to leaders
Supporting the team in preparing submissions for awards and industry accreditations
Assisting with internal communications to share commercial updates with colleagues
Helping to organise travel, logistics, and other arrangements for the Aviation Commercial team
Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills English and maths
The successful apprentice will attend 10 mandatory monthly delivery sessions in college from 9.30am to 4.30pm, apprentices can attend our Bedford or Dunstable campus and will cover topics such as:
Introduction, Managing Performance, Professionalism and Quality
The Organisation, Value of your Skills and Personal Qualities
Legislation, Regulations, Policies, Procedures and Processes
IT, Record and Document Production Skills
Stakeholders, Communication and Interpersonal Skills
Planning and Organisation
Business Fundamentals including Decision Making and Problem Solving
External Environmental Factors
Project Management
Project Workshop
Training Outcome:
From successful completion of the apprenticeship programme, this could be the pathway to other entry level or junior level roles within the Commercial team, such as administrator or junior analyst positions
Employer Description:London Luton AirportWorking Hours :Monday - Friday, 9.00am - 5.30pmSkills: communication skills....Read more...
Job Description:
We have an exciting opportunity for an Anti-Financial Crime Analyst to join a global investment company on an initial 6-month temporary contract based in Edinburgh (hybrid working).
The successful candidate will ensure business practices meet legal and regulatory requirements and the company’s Anti-Financial Crime and Anti Bribery policy.
Skills/Experience:
Awareness of Financial Crime in Financial Services
Good system & product knowledge
Proficient in Microsoft Office, including Excel, PowerPoint and Word
Has an ability to work both collaboratively and independently working unsupervised with limited direction
Good prioritisation and time management effectively balancing a very varied workload
Be rigorously planned and organised to ensure demanding targets are achieved
A proactive approach to problem solving, taking ownership of issues and determination to follow tasks through to completion
Knows where to get relevant information from and will make use of all available sources across the Group
Core Responsibilities:
Ensure that at all times business practices meet legal and regulatory requirements and the company’s Anti-Financial Crime and Anti Bribery policy
Review & progress CDD / ODD / EDD / Onboarding
Undertake Transaction Monitoring on customer activity
Undertake Investigations as required
Support operational teams with AFC queries and questions e.g. Customer Risk Assessment / Customer Due Diligence
Build strong relationships with 2nd & 3rd line colleagues to ensure AFC requirements are met.
Contribute to a strong internal control environment through robust data and information maintenance
Encounter highly sensitive and confidential information every day and will be required to act with discretion and professionalism at all times
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16185
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
Job Description:
Do you have experience in Business Analysis, ideally from within a financial services setting (with exposure to regulatory reporting)?
Our client, a global financial services firm, based in Glasgow (hybrid working) is seeking a Project Business Analyst to join the team on initial contract to the end of 2025. This is a fantastic opportunity for someone to build on their Business Analysis experience within a globally recognised brand.
Skills/Experience:
Business analysis background gained in the Financial Services Industry. Experience of Regulatory reporting would be preferred.
Knowledge of Investment Banking business and related products.
Excellent organisational skills with an ability to manage to tight deadlines whilst balancing multiple priorities.
Strong analytical, organisational and documentation skills with an ability to understand processes and key controls. Experienced in implementing change effectively to improve existing processes.
Experience of data modelling and investigation with the ability to identify issues, develop and implement practical solutions.
Excellent communication skills (both oral and written) and ability to liaise with colleagues/clients of all levels.
Highly numerate with an attention to detail and accuracy.
Self-motivated with the ability to work consistently and efficiently to achieve goals either as an individual or as part of a team.
Experience of Microsoft Office and project management tools such as Microsoft Teams, Excel and Visio.
Experience of investigating, summarising and presenting results in a meaningful format to clients and Senior Management.
Agile experience within a squad/Fleet (desirable).
Knowledge of traditional Project Management approaches (desirable).
Confident, adaptable, strong communicator, solid analytical skills, team worker, well organised and strong verbal and written communication skills.
Core Responsibilities:
Business analysis in support of adopting strategic data and process optimisation for Regulatory Reporting within EMEA within an Agile environment.
Liaison with Clients and IT colleagues to identify requirements, create user stories and track prioritisation and remediation.
Develop collaborative relationships with a squad working across different departments and regions.
Lead and/or contribute to key project workstreams relating to the buildout of consuming strategic data within the systems for Regulatory Reporting.
Take part in Squad/Fleet Agile ceremonies providing updates and reporting for Clients and Senior Management.
Communicate and escalate to line management as appropriate.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16013
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
The role of the Pricing Support Analyst is to support the Sales Team within Experienced Energy Solutions (EES). The role is responsible for supporting on both new and existing business and includes associated system management. The role requires a close working relationship with external suppliers and the Sales Team within EES.
The key attributes required for this role are strong communication, problem-solving, time management, and organisational skills. Additionally, adaptability, attention to detail, and the ability to work well with others are crucial for success in these positions.
This position is of strategic importance and the role requires an individual who can demonstrate an excellent level of organisational skills and the ability to work on their own initiative to meet deadlines.
Time Management: Managing tender deadlines, prioritising tasks, and meeting deadlines are crucial for the Sales Team.
Sales Support: Assisting with the creation of quotes and proposals, managing customer data, and supporting the sales team with various tasks.
Proficiency in Sales Tools: Familiarity with CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and other relevant sales and pricing tools.
Customer Focused – emphasis on the customer needs and goes beyond basic service expectations to help implement solutions.
Collaboration: Working with various teams, including sales, customer service, and potentially finance, to ensure smooth pricing operations.
Team Player – Collaborating with sales teams, account managers, and other departments to ensure smooth sales operations and effective pricing strategies.
Curiosity: A desire to learn and explore new ideas.
Duties and responsibilities:
Responsible for tendering out customers' data to suppliers
Prioritising incoming workloads
Ensuring data entry and validation is completed within timescales on the CRM system
Following up with suppliers outside SLAs
Ensure prices are delivered within the timescale with a high level of accuracy and minimum error.
Understanding the end-to-end customer journey and of the Sales Process
Effective and organised use of Admin Systems to store documents appropriately.
Communication with the team about ongoing deals status
Maintaining awareness of industry and company knowledge
Requirements & Skills:
Be able to demonstrate an excellent level of organisation skills
Clear and effective communication to answer customer enquiries, and collaborate with team members
Can work on your own initiative to meet deadlines
Adaptable and Flexible to ensure the business operates effectively
Williness to take responsibility for the quality and timeliness of work
Be customer focused with an emphasis on the customer needs and go beyond basic service expectations to help implement solutions
Excellent communication skills – both written and oral
Team Player – Someone who encourages team unity through sharing information and expertise
Training:Business Administration Apprenticeship Standard.
Internal relevant training courses as required for the job.Training Outcome:It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway.Employer Description:It can be overwhelming when looking for the right energy supplier for your business. How do you ensure they are honest, transparent, and can offer the right support and advice? At Experienced Energy Solutions, we use over 30 years of combined industry experience to do this for you.
Strategic energy purchasing solutions
Our trading team monitor the energy market closely, ensuring we can offer the most relevant and up-to-date advice for making strategic purchases on your energy spend. We offer numerous services to ensure your business is getting the most out of your energy partnership, including
• insight from our expert energy procurement team,
• access to our flexible energy buying groups,
• peace of mind through our bill validation service, and
• use of our in-house energy management platform.
Passionate about sustainability
We are not just an energy comparison service; we help drive down energy consumption sustainably. As well as finding the right energy supplier for your business, we create a long-term sustainable energy plan for each of our clients.
Alongside Experienced Energy Solutions, our sister company Experienced Solar & EV Solutions (ESEV) provides the very best sustainable energy solutions for our customers. Take a look at the ESEV website to find out why we are different in the Solar & EV charge point field, and how we can buy back your excess generated energy.Working Hours :9.00am – 5.00pm, Monday – Friday, 30min lunch break.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
JOB DESCRIPTION
Tremco is not sponsoring/transferring Visas at this time. No agencies or direct contact please.
This position Junior level position in a $60 to 70K range and is remote in the US, EST or CST time zones only
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The JR Salesforce Administrator is responsible for supporting the Salesforce platform (CRM, CPQ, and Commerce) and its integrated systems (PIM, ERP, etc.) including managing and assisting users, training, governing data, identifying enhancement opportunities, and overall system support. They ensure effective utilization of these platforms and collaborate with the organization to ensure the optimal user experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides user support and acts as an administrator for the online store and general system including managing access, resetting passwords, providing guidance, investigating and resolving issues, and routing to the correct department. Ensures Online Store content is displayed properly and updated regularly via the Enterprise resource planning (ERP) system, Product Information Management (PIM) system, and Content Management System (CMS). Supports the administration of the Product Information Management (PIM) system including managing extensions, assisting users, resolving issues, and extracting information. Accountable for training users. Ensures training database is current, creates training videos and scripts, conducts live training sessions, and recommends and executes opportunities to enhance the training program. Coordinates and performs thorough testing of all new and revised system features, functions, and reports. Documents findings, provides feedback, and offers solutions. Assists with maintaining system governance and data integrity. This includes support with data auditing, addressing & correcting duplications, inaccurate or incomplete records with users (naming conventions, etc), purging of old records/reports/dashboards, transitioning user/record management, and adhering with processes to maintain clean data. Documents user challenges, feedback, and requests for improvements. Creates, manages, and collaborates on development tickets related to issues and enhancements. Plans and executes system communications to users including new users being brought into the system, new functionality being released, training sessions, opportunities for re-training, etc. Documents and tracks system stability and health. Creates reports as requested. Maintains KPIs and presents to division on a regular basis. Assists others within the Digital Strategy department, as needed.
EDUCATION REQUIREMENT:
Associates degree or equivalent from two-year college or technical school Background in Business Administration, IT/Computer Science, or related field
EXPERIENCE REQUIREMENT:
Two to four years related experience and/or training Experience with interconnected platforms, site content management, and/or website maintenance. Technical knowledge of Salesforce (CRM, CPQ, and Commerce), SAP, and/or PIM (InRiver preferred). Experience interacting with and presenting to large groups. Ability to communicate clearly and concisely across different levels within and outside of the organization. Can effectively extract ideas and knowledge, document feedback, and understand and communicate key-takeaways/next steps. Experience with extracting, transforming, and interpreting large datasets. Proficiency in SQL preferred. Knowledge of the construction business a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
Salesforce Accreditations: Salesforce Certified Administrator (preferred) Salesforce Certified Advanced Administrator (preferred) Salesforce Certified Business Analyst (preferred)
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Qualities include being detail oriented, highly proficient with technology, a quick learner, a strong communicator, and a self-starter/self-manager. Ability to excel in a remote work environment. Ability to excel both independently and in a team environment. Proficient in Microsoft Office Suite.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $65,000 and $70,000 plus a bonus opportunity. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
