Provide first line support to technical customer queries via phone, email and face-to-face contact
Monitor, investigate and resolve issues where possible
Prioritise and allocate incidents and tasks subject to client SLA's
Ensure all incidents are recorded in the appropriate management systems
Provide clear updates on progress to both the business and our clients
Assist internal users with desktop support
Create and enhance support documentation where necessary
Work with the infrastructure and development teams to make systems improvements and deploy applications and services
Automate the operation of everyday tasks and requests
Assist in writing and executing functional test plans from client requirements
Provide support for a growing number of applications both in our data centres and remotely at client locations
Work with other areas of the business to support client requirements
Help build the team to support the business further
Investigate new ways of working and suggest ideas for growing the company and improving customer service
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
Potential for a full-time, permanent position if apprenticeship completed successfully
Employer Description:TruOffice are and outsourced IT managed service provider (MSP), based in Henley on Thames, London and services areas surrounding those locations.
As a small firm ourselves, we take care of our customer’s needs personally. One-to-one attention means we take the time to understand what our clients’ business (and personal) motivations are, what their pains are and then use technology to solve all these elements so our customers can run a successful business.Working Hours :Monday to Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Organisation skills....Read more...
Deliver work, care or support programmes to individual pupils or groups to enable access to learning for all pupils
Provide general support to the class teacher in the management and organisation of the pupils resources (to include specialist resource provision for children with autism) in the classroom
Support the teacher in behaviour management and reinforcing agreed policies and procedures specific to the SRP and the whole school
Support in the development of other key skills which aid pupils’ learning, e.g. Numeracy, Literacy
Help translate tasks at pupil level by restructuring them into achievable steps
Take appropriate action related to any problems or emergencies that occur during the lesson in accordance with the School’s policies and procedures
Help to care for unwell children
Provide general administrative support to the teacher e.g. photocopying, filing, laminating, collecting money etc.
Provide general organisation support to the school e.g. duties and educational visits
Support the provision team to implement key strategies and approaches used within the Specialist resource provision
Training:
Teaching Assistant Level 3 Apprenticeship Standard
Training Outcome:
Full time role at the workplace or further education
Employer Description:Primary SchoolWorking Hours :Monday - Friday, 8.30am - 3.30pm but 1 day a week 8.30am - 4.30pmSkills: IT skills,Team working,Initiative....Read more...
Once in a career opportunity to spearhead the Biotech practice within an established yet entrepreneurial firm. This balance between challenge and reward will suit an experienced, client facing and commercially astute Biotech specialist, most probably either already at partner level if not knocking at the door.
If that door's not opening as soon as you'd like, or you're not quite sure that what's behind it is for you, this opening could be a breath of fresh air. Intrigued to hear more?
Please contact catherine.french@saccomann.com in the strictest of confidence on 0113 467 9790.....Read more...
Break up tenders & send out
Follow up tender prices from supply chain
Help Contract Managers on various sites
Training Outcome:To become a Contract Manager.Employer Description:Bradford Watts Ltd is a Specialist Construction Refurbishment Company serving the Commercial Sector.Working Hours :Monday to Friday 9am to 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative
Orthodontist Jobs in Adelaide, South Australia. High-earning opportunity, Visa, high-spec innovative specialist orthodontic clinic, superb support with busy referral base. ZEST Dental Recruitment working in partnership with an established private dental practice is seeking to recruit an Orthodontist in Adelaide, South Australia.
Full or Part-time Orthodontist
Adelaide, South Australia
Specialist Orthodontic Clinic
High-earning opportunity
Visa sponsorship available
High-earning opportunity - negotiable package commensurate with experience and qualifications
High-specification clinic with cutting-edge technology
Optional mentorship programme
Team boasts extensive specialist training, ensuring the highest standard of care.
Basic GP healthcare coverage and additional benefits
Superb Google reviews
Future partnership and equity share potential via affordable buy-in model
30-year established clinic
Reference: DW6715
This is a superb opportunity for a specialist-trained and experienced orthodontist to join a high-end well-established orthodontic clinic.
The specialist clinic has been a well-respected fixture in the eastern Suburbs of Adelaide for over 30 years and is within close proximity of the CBD.
They are pioneers in orthodontic technology, being one of the first providers of Invisalign treatment in Australia. Their commitment to innovation is evident in their use of the latest tools, materials, and methods, ensuring the optimum patient care. With a team of four experienced orthodontists, they offer a wide range of orthodontic treatments tailored to each patient's needs.
The clinic is dedicated to ongoing education and training, ensuring that they stay at the forefront of orthodontic care. They offer a range of benefits and opportunities for team members, including attendance at conferences, access to the latest orthodontic technology, and mentorship from senior clinicians.
The practice is committed to providing high-quality, patient-centric orthodontic care, supported by a team of experienced and dedicated professionals.
Well-Established & Renowned Practice – South Australia’s exclusive Blue Diamond Invisalign Provider. Cutting-Edge Technology – Be part of a clinic leading the way in innovation, using clear aligners, remote monitoring, and LightForce 3D printed braces to improve patient results and experiences.
Varied Patient Demographics – Treat a wide range of patients, from young professionals in Adelaide’s city suburbs to growing families in busy regional areas.
Experienced and Supportive Team – Work alongside a skilled group of oral health therapists, hygienists, treatment coordinators, and a dedicated management team, all working together to ensure optimum patient care
Why Choose Adelaide?Adelaide offers an exceptional lifestyle, ideal for those seeking career advancement, family-friendly living, or a perfect work-life balance.
Affordable Living – With a lower cost of living compared to other major cities, Adelaide offers excellent housing options and short commute times.
Natural Beauty & Outdoor Activities – Enjoy beautiful beaches, scenic hiking trails, and nearby national parks, all within easy reach.
Food & Wine Hub – Discover world-renowned regions like the Adelaide Hills, Barossa Valley, and McLaren Vale, alongside a vibrant local food and dining culture.
Family-Friendly – Adelaide boasts top schools, universities, and a safe, welcoming atmosphere, making it a fantastic place for families to thrive.
Cultural & Social Scene – From the Adelaide Fringe to live music, arts, and year-round sports events, there’s always something exciting happening in the city.
The Best of Both Worlds – Experience all the perks of city life, with a relaxed pace and none of the stress and congestion found in larger cities.
Successful candidates will be Specialist Orthodontists, AHPRA registered, or have qualified from Australia, UK, Ireland, or Canada*, or be registered in or qualified from New Zealand, or you will have undertaken the ADC examination. For further information regarding this orthodontist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.
Zest Dental has been helping dentists and dental practices in Australia, the UK, and throughout the World to find their perfect job match since 2006.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271....Read more...
Key Responsibilities:
Assisting with residential property sales and lettings processes
Preparing and marketing properties for sale and rent (including online listings and brochures)
Booking and conducting property viewings for buyers and prospective tenants
Handling enquiries via phone, email, and in-person, providing excellent customer service
Supporting negotiations between buyers, sellers, landlords, and tenants
Assisting with tenancy referencing and lease documentation
Maintaining and updating accurate client and property records
Supporting the team with sales progression, renewals, and compliance tasks
Learning how to generate property valuations and source new business opportunities
Training:The apprentice will complete a L3 Customer service specialist qualification, they will get full on the job training with the employer as well as support from their SCL trainer, they will receive 20% off the job training per week.Training Outcome:The apprentice can progress within the company once they have completed their Customer Service Specialist L3 . They might want to complete a team leader qualification.Employer Description:About Crucible Homes
At Crucible Homes, we pride ourselves on delivering exceptional service founded on Knowledge, Trust, Integrity, Commitment, and Passion. As a respected estate agency, we support clients through one of life’s biggest milestones—whether buying, selling, letting, or renting property.
Working Hours :Monday to Friday Hours tbc at interview.Skills: Customer care skills,IT skills,Communication skills,Presentation skills,Team working....Read more...
Work under the guidance of the Learning & Development Specialist - Finance to provide support to Customer Accounting in Continuous Improvement initiatives
Support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of the apprentice must contribute to the efficiency of our organisation, assisting all functional areas of Finance, working across teams, building relationships and resolving issues as requested
Handle conflict and sensitive situations professionally and confidentially, adhering to organisational processes and policies
Support the Finance Quality Manager with various Continuous Improvement initiatives, via various methods e.g. phone, face-to-face, email, online/virtual, adapting their style to their audience
Use of multiple IT packages and systems relevant to the organisation in order to: prepare and send emails, speak on the telephone, perform financial processes, record and analyse data
Support the Finance Quality Assessor with the completion of monthly Quality Assessments, across various teams within Finance, including our outsourcing business partners
Assist the Finance Learning & Development Specialist with coordination, scheduling, communication, and facilitation of training, including identification of any training gaps and supporting both existing and any new onboarded agents with their training plans
Training:Business Administrator Level 3.Training Outcome:Opportunities to progress within the Customer Accounting function, including:
Query Handling
Finance Quality Assessor
Finance Learning and Development Trainer
Employer Description:DHL Express UK is part of the Deutsche Post DHL Group - the world’s most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. Within DHL Express’s pursuit to be The Logistics Company of the World we engage in a number of initiatives such as – Go Teach, Go Green and Go Help.Working Hours :Monday to Friday 09:00 - 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical....Read more...
Monitor and manage the support mailboxes, ensuring timely responses ad ticket creation.
Provide first-line technical support to internal branch members across Europe.
Prioritise and triage support requests based on urgency and business impact.
Escalate complex or unresolved issues to the Development Team as necessary.
Maintain accurate and detailed records of support interactions.
Develop a thorough understanding of all product documentation and processes to effectively support stakeholders and minimise response times.
Provide timely solutions in line with internal SLA’s and business goals.
Identify recurring issues and suggest improvements to the products, processes or documentation.
Maintain up-to-date documentation of recurring issues, fixes and workflows to support consistent service delivery.
Help maintain internal knowledge bases, FAQs and support materials used by the support team.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Mitsubishi Electric is a global manufacturer of electrical and electronic equipment, with a history dating back to 1921. They are known for their focus on innovation, energy efficiency, and sustainability, particularly in the areas of HVAC, power systems and factory automation. Mitsubishi Electric aims to contribute to a low-carbon society through its technologies and products.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills....Read more...
Assist in the diagnostics and repair of hardware/software failures and user generated issues
Use your knowledge of Windows and Mac OS software to troubleshoot issues and resolve them for the user, both in person and, via remote support
Interact with customers in our store and answer customer queries on the telephone and by digital contact
Assist customers in our store with the purchase of hardware, software, printer ink and accessories
Maintain good and safe housekeeping standards in the shop and workshop areas
Comply with company dictated procedures in the handling of computerised devices, data security and protection, cash handling and customer record-card completion
Comply with company dictated procedures concerning the safe handling of electrical goods, chemicals (cleaning fluids, solvents), fire safety equipment and security routines
Attend company sourced training courses in association with your apprenticeship learning plan
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:ProperGeeks offer a mobile repair and support service for home and business, as well as a shop-based service from our Leasowe Road store in Wallasey Village.Working Hours :Monday to Friday, 9am – 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
Quality Assurance Specialist – Cambridge
A growing Medical Devices company based in Cambridge is currently looking for a new Quality Assurance Specialist to assist in the development of the QMS system for ISO 13485 standards. They are open to candidates from alternative sectors, allowing for ISO 13485 standards training.
You will also be creating and managing technical files for several Medical Devices lines, including Class I, Class IIa and Class IIb Medical Devices. You’ll collaborate with a number of Medical Devices experts, but you will be the sole person focusing on Quality Assurance duties. However, you will receive Quality Assurance assistance from the parent company’s Quality Assurance Manager. Due to this, we are open to candidates who only have a couple of years of experience of ISO 9001 or QMS, but also keen to hear from people with more experience.
This is an excellent opportunity for someone a couple of years into their career and looking for more responsibility to lead the development of a QMS system, or for someone who is looking for a route into the Medical Devices sector under ISO 13485 standards. Due to the active work in setting up the QMS system, you will need to be in the office daily; however, over time there should be the opportunity for hybrid working.
It is expected that you would hold a degree in a subject that has led you into a Quality Assurance, Quality Engineering, or Design Assurance role.
Apart from having a Quality Assurance background, it would also be highly advantageous if you have a good understanding of Regulatory Affairs.
Part of your role will involve working alongside the manufacturing teams for these medical devices. Due to this, it would be highly beneficial if your Medical Devices Quality Assurance experience came from a Quality Engineering background, although this is not essential.
I anticipate a lot of interest in this role, so if you are interested, I suggest making an application now or risk missing out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment, Science recruitment and Biotech recruitment specialists Newton Colmore Consulting, on +44 121 268 2240 or make an application and one of our team at Newton Colmore Consulting will contact you.....Read more...
This is an apprenticeship role.
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.
They will handle administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
Interpreting customer concerns and comments and liaising with technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs
The successful candidate will work towards a level 3 customer service specialist qualification on a remote basis over a 15 month period.Training:Level 3 Customer Service Specialist Standard - 15-18 months Remote deliver of online webinars and in dealer working.Training Outcome:Permanent role upon successful & satisfactory completion of the apprenticeship.Employer Description:As a family-run dealership since 1946, we pride ourselves on offering a huge range of models available immediately, with specialists in both business sales and Motability.Working Hours :40-hours between 8am - 6pm Monday - SaturdaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Machine Learning Engineer – Defence Sector – Cambridge
A growing organisation within the Defence Sector, based in Cambridge, is currently seeking a skilled Machine Learning Engineer or Artificial Intelligence Engineer to contribute to the ongoing development of defence, security, and intelligence technologies.
This is an expanding organisation offering intriguing career development opportunities based on success. You will work on a variety of projects, ranging from small individual initiatives to large ongoing projects, where you will collaborate with mechanical engineers, electronics engineers, inventors, scientists, and other industry experts.
Given that you will be working on cutting-edge technologies with potential applications in corporate and national security measures, the ability to obtain security clearance is necessary.
Ideally, you will have experience in Machine Learning or Artificial Intelligence projects spanning several years. While experience in the defence sector would be highly advantageous, it is not a strict requirement.
What makes this organisation truly fascinating is its structure, which enables you to tackle some of the world's most intriguing problems without the bureaucratic hurdles often encountered in larger organisations.
It is expected that you hold a degree that has prepared you for a role in Machine Learning or Artificial Intelligence.
In addition to working on highly challenging and captivating projects, you will receive a competitive salary, bonuses, pension benefits, complimentary meals, health insurance, ongoing skills training, and other outstanding perks.
If you seek daily challenges and the opportunity to work on projects at the forefront of the ML/AI field, we encourage you to apply now, as we anticipate significant interest in this role.
For more information, please do not hesitate to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, on 0121 268 2240, or submit an application, and a member of our Newton Colmore team will contact you.
Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Scientific Software, Robotics, Data Science, Healthcare Communications, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.....Read more...
Electronics Engineer – Cancer Instrumentation – Cambridge
A growing Medical Devices Division is currently seeking an Electronics Engineer to contribute to the development of new Cancer Instrumentation devices, based in South Cambridge.
You will work on a wide range of electronics design tasks, including, but not limited to, power electronics, digital/analogue electronics, RF, and other complex fields such as thermal, motion control, and electro-mechanical or electro-medical devices. While it is not expected that you have experience in all these areas, having expertise in as many as possible would be advantageous.
Specifically, you will need experience working within the Medical Devices sector adhering to ISO 13485 or EN 60601 standards. You will focus on Cancer Instrumentation devices designed to improve the survival rates of cancer patients. However, experience in other Medical Devices or Scientific Instrumentation will also be considered.
The company boasts state-of-the-art labs and workshops specially designed to support your success. They also provide on-site gym facilities, nearby running and cycling tracks for your fitness needs, and wellness programs to assist you as needed.
It is expected that you hold a degree in electronics or a related field that has prepared you for an electronics engineer role within the Medical Devices sector.
In addition to the challenging work and exceptional facilities, you will receive a competitive starting salary, bonuses, pension benefits, healthcare coverage, dental benefits, and other perks typically associated with blue-chip companies.
If you are interested in working on life-saving technologies, we recommend applying now to avoid missing out on this excellent opportunity.
For further information, please do not hesitate to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, on +44 121 268 2240, or submit an application, and a member of our Newton Colmore team will contact you.
Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.....Read more...
Communicate and liaise with customers, suppliers and staff e.g. answering telephone and email enquiries, taking messages, updating customer database, managing diaries, producing reports and analysing information etc.
Support Apprenticeships and Qualification management in account management and day-to-day sales opportunities.
Undertake general office duties such as: sorting and distributing mail and deliveries, filing, photocopying, organising internal meetings and taking minutes, etc.
Support marketing and IT in back-end website/LMS systems to provide support and day-to-day coverage and enhance customer journey
Attend events and exhibitions and follow up on business leads as required
In addition to performing the above, any other reasonable activity necessary to ensure the smooth running of the company.
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administrator Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:Upon satisfactory completion of apprenticeship, permanent employment will be considered.Employer Description:A specialist training company that provides fire safety apprenticeships, courses and qualifications throughout the UK to the Fire Service, building control, fire risk assessors and the fire sprinkler sector.Working Hours :Monday to Friday: 09.00 – 17.00: 40 hours.
35 paid hours per week, plus one hour of unpaid breaks each day.Skills: Communication skills,IT skills,Attention to detail,Team working,Proactive work ethic,Ability to work independently,Able to work under pressure,Able to meet deadlines....Read more...
Provide technical problem resolution in response to customer calls/change requests received via the Service Desk. Problems could be either hardware or software related.
Provide first line fault resolution for all ICT users.
Install new and relocated ICT equipment at sites as directed.
Undertake routine support, maintenance and troubleshooting of all hardware and software connected to the corporate network inline with agreed procedures.
Undertake performance monitoring of all hardware and software connected to the corporate network inline with agreed procedures.
Working with the ICT Technician to ensure the ICT inventory is kept current and is updated inline with agreed standards.
Provide support to users of the dial-in / remote access services.
Undertake fault finding and fault resolution within agreed timescales. Ensuring customers are kept informed of the status of their fault calls so they are aware of progress towards resolution.
Assist in the design, planning, installation, maintenance and smooth operation of PCs and peripherals.
Provide support and maintenance of desktop applications, in particular the Microsoft Office suite and Microsoft Exchange.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Bromsgrove District and Redditch Borough Councils are neighbouring authorities with big ambitions, but each has their own distinct aims, political priorities, customer needs, demographics and commitment to equality and diversity.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills....Read more...
You will be working in a modern office environment, with a relaxed dress code, and a team that is here to support you in your career and personal development that could lead to other specialist roles within our business. Become a digital champion within your role, utilising our range of systems available to you.
Answering calls through our telephony system from policyholders or third parties, using our advanced systems to deal with queries. No sales involved
Using digital and verbal communications to support both internal and external customers
Supporting and resolving customer requirements for changes on policies and submitting work requests to the back-office team through our digital platforms, to ensure that customers are fully informed and necessary documents are sent
Identifying, logging, and resolving complaints from policyholders or third parties through our various systems
Keeping up to date with process changes, system updates and policies, including IT Security and GDPR regulations
Training:Customer Service Specialist Level 3.
The programme’s delivered in 6 modules across 13-months. Each module consists of three components, based on our learning methodology:
Ignite: Online activities that participants complete before the Masterclasses, helping to engage them in the topic. Approximately 3 hours per module
Immerse: Masterclasses where participants get the opportunity to bring what they learn to life with practical activities and interact with other learners. 6 x ½-Day Masterclasses.
Impact: Activities completed after the masterclass to help participants reflect upon their learning. They are also designed to capture evidence of the knowledge that has been gained, and the skills and behaviours that have been embedded. This helps to build the portfolio of evidence that participants need for their End-Point Assessment. The time requirement varies depending on the complexity of the activities per module but equates to roughly 4 hours per month.
The total duration of the apprenticeship including the End-Point Assessment is 15 months.
You will receive 1-2-1 coaching from your Instep tutor. Training Outcome:There are many exciting career pathways available within the organisation following successful completion of your apprenticeship. This maybe in Customer Services and other specialist roles in Diligenta. Employer Description:Diligenta is a market leader in the Life and Pensions sector, providing administration services to many of the best-known financial services companies in the UK. We provide services to one in four of the UK’s population administering more than 23 million policies, providing a wide range of services including Customer Services, IT and Change Management to major life and pensions insurers.
Our aim is to be acknowledged as the 'best in-class’ platform-based Life and Pensions Administration Service provider and drive a culture that is founded on positive change, diversity and people development. We aim to solve problems clients can't solve themselves, through our exceptional services and diverse platforms, all of which gives us our distinct personality.
Our extensive digital platforms allow us to provide the excellent customer experience which is at the heart of everything we do. We also believe that providing an excellent employee experience is just as important. We care about the moments that matter and work at delivering diverse solutions every day.
We at Diligenta believe that a diverse mix of talented and ambitious people helps us better understand and respond to our client customer needs. Working in customer facing roles can be extremely rewarding, and by using a range of digital platforms to find the optimum solution for your customer, you can help people achieve goals and play a direct role in the success of the businesWorking Hours :Monday- Friday shift are between 9am and 7pm for example 9am- 5pm, 10am- 6pm, 11am- 7pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Non judgemental,Patience,Desire to learn....Read more...
This role will specifically develop you into a professional Accounting & Administration specialist in a global organisation. You will learn the skills, knowledge and behaviours to be able to:
Complete day to day finance administration
Assist with accounts personnel with processing purchase ledger invoices
Produce monthly payments to external suppliers
Work effectively with audits
Allocate sales ledger cash
Work on bank reconciliation
Provide exceptional customer service to internal and external customers
Conduct general administrative duties
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (if required)
Functional Skills English Level 2 (if required)
Monthly day release online (3-hour sessions) and 10-weekly onsite reviews & observations
Training Outcome:Full-time employment and progression to higher education.Employer Description:AESSEAL is the world’s leading specialist in the design and manufacture of mechanical seals and support systems. They are renowned as one of South Yorkshire's best employers, providing lifelong careers for the right individual that fits into their core values and their ethos.
AESSEAL invest heavily into their staff. They provide many opportunities for Apprenticeships in their business and drive forward to ensure they have the best talent South Yorkshire has on offer for their Rotherham branch.
If you would like to join a vibrant, forward thinking, innovative and excellent business, AESSEAL are the company for you. Just as their slogan states, you could experience the exceptional.Working Hours :Monday - Friday, 9:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Some knowledge of Microsoft,Friendly and approachable,Keen attention to detail....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House - Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Exciting opportunity to work in a fast growing online medical cannabis clinic, focused on personalised medical careFully remote positionFlexible working - choose your own hoursAverage earnings $300 - $450 per hourThe Organisation You will be working with an established organisation with multiple brands in the medical cannabis space in Australia.The brands provide high-quality, compassionate healthcare services to patients by delivering personalised and innovative care that is accessible and affordable. You will join a team of compassionate telehealth specialists who provide medicinal cannabis consulting services. Using a well-established telehealth model your focus is on helping patients with chronic conditions who may benefit from medicinal cannabis with one purpose in mind, to help improve patients quality of life. The Job We are looking for specialist physicians who want to work from home, providing telehealth consultations to help prescribe alternative medicine to new & existing patients. This work from home role will suit physicians who are looking for a new and exciting opportunity.Clinic operations are Mon-Fri 0800-2000 and Sat-Sun 1000-1500. You can choose to work any time during clinic hours.You will collaborate closely with nursing staff for eligibility assessment, information gathering, and patient educationThe physician will provide clinical consults and creation of treatment plans and review of complex patientsWorking fully remotely you will need access to a computer and will be ready to goWhile experience and Authorised Prescriber status in Medicinal Cannabis are desirable, it is not essential as full training and authorisation will be provided. RewardsAttractive percentage of billings equating to $300 - $450 per hour once up and runningFlexible tele-health working hoursEngagement from 3+ hours per week, negotiableFully remote opportunity, work from homeOpportunity to be part of a rapidly growing industry Requirements Specialist registration with AHPRAAccess to an unrestricted Medicare Provider NumberExperience prescribing medicinal cannabis is an advantage but not essential - full training provided. About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as is your wellbeing and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, add value - and we won’t stop until this is achieved. For access to Specialist Telehealth jobs in Australia join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now!....Read more...
We are recruiting on behalf of an award winning client in Abu Dhabi, UAE that is driving a major transformation in end-user experience and IT operations. As part of this initiative, they are seeking an experienced Nexthink Implementation Specialist to lead and optimise digital employee experience (DEX) solutions across a large, complex IT estate.
Responsibilities:
- Lead the end-to-end implementation of Nexthink across enterprise-scale environments
- Define and execute digital experience monitoring strategies in collaboration with IT and service management teams
- Configure Nexthink dashboards, investigations, campaigns, and automated remediations
- Analyse user experience data to identify trends, root causes, and areas for improvement
- Provide strategic guidance on best practices, governance, and optimisation
- Deliver knowledge transfer and training to internal teams post-implementation
Requirements:
- Minimum 5 years experience implementing and managing Nexthink for enterprise clients
- Strong expertise in digital employee experience monitoring, service desk integration, and proactive issue resolution
- Proven experience in delivering large-scale Nexthink deployments in a complex IT environment
- Excellent stakeholder engagement and communication skills in English
- Solid understanding of endpoint management, ITSM platforms (e.g., ServiceNow), and automation workflows
- Willing and able to relocate to Abu Dhabi and work on-site full-time
Whats on Offer:
- Tax-free salary of AED 16,000 23,000/month, depending on experience
- Full visa sponsorship and relocation support
- Private medical insurance
- 3 months paid accommodation upon arrival
- High-impact role in one of the regions most ambitious IT transformation programmes....Read more...
A fantastic opportunity has arisen for a Clinical Negligence Chartered Legal Executive specialising in both catastrophic claims and high-end clinical negligence claims to join a specialist department in a highly regarded firm based in Hull. Running your own caseload of high value, complex claims, this is the perfect opportunity for the right candidate to really establish themselves in this practice area. The Role: - Our client is looking for someone who either has experience of running their own caseload of Catastrophic and Medical Negligence claims or has assisted another more experienced Fee Earner with these matters.
- Your work will consist of high value, complex claims and supervising junior members of the team - Taking on a client focused role, the firm is looking for those who can engage and build long term relationships with their clients, bringing new work in for the future. - Joining a specialist department, this is the perfect opportunity to really establish your skills and broaden your experience in this practice area. The Candidate: - It is essential that you are a Grade A or Grade B fee earner with previous clinical negligence experience. - Our client is looking for a qualified as a Chartered Legal Executive who has 2+ years PQE. - Due to the high value of the claims, you will be handling, it is essential that you are very technically skilled in this area. - Business development is a key aspect of this role as our client is looking for someone who can help bring new work into the department through networking and existing contacts.
Benefits: - Competitive Salary and Benefits package. - Lots of scope for progression.
If you are interested in this Clinical Negligence Chartered Legal Executive role in Hull then please get in touch with Helen Mauborgne on 0113 467 9786 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
Technical Support Engineer
100% Office-based Role NE36 0PQ
Day Shifts Monday-Friday
Starting Salary £29,000 per annum
33 Days Holidays, Specialist Training
Do you have a background in tech support within the IT, engineering, or manufacturing sectors? If so, this new Technical Support Engineer position could be the perfect next step for you.
My client is looking to recruit a highly motivated and technically skilled Service Support Engineer to provide technical support for their specialist laser engraving machinery. This role will be responsible for troubleshooting customer issues, providing technical guidance, and ensuring optimal system performance.
The Role - Technical Support Engineer:
- Delivering prompt and comprehensive technical support to customers daily by telephone, email and TeamViewer (remote access) through our CRM system (Salesforce)
- Conducting upgrades, diagnosis, and resolution of issues with customer machines, ensuring optimal performance and functionality.
- Prepared and generated quotations for consumable parts, spare parts, servicing and repair work through SAP and CRM system, guaranteeing accurate and timely communication with customers.
- Organise and support a team of field-based engineers.
- Liaising with other departments to ensure maximum customer satisfaction during machine installations and service visits.
- Provide in-depth documentation for cases that require escalation
- Ensuring thorough and detailed information is available for effective troubleshooting and resolution.
- Provide support as needed for the installation and commissioning of laser engraving machines at customer sites.
- Install and configure software for end users.
- Ensure customer cases are solved quickly and efficiently.
The Right Person
- Has a strong IT and network background
- Strong working knowledge of remote desktop tools
- Excellent problem-solving and analytical skills.
- Proficient using a CRM system for caseload management or similar
- Happy to work in a fully office-based role.
- Commutable to NE35 postcode daily with use of own vehicle.
- Holds a full UK driving licence.
- Happy to travel for product training.
Salary/ Package
- Salary £29,000-£32,000 DOE
- Extensive training and personal development
- Day shifts: Monday to Friday, 9am-5pm
- Full Company product training
- 25 days holiday + statutory bank holidays
- Company Pension Scheme
Interested? To apply for this Technical Support Engineer position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gilmore on 0116 2545411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and come back to you - emmag@precisionrecruitment.co.uk
PPDEL....Read more...
Key Responsibilities:
Working closely with the HR Systems Specialist, your tasks will include:
Assisting with the maintenance of the iTrent core system and its multiple portals, ensuring all data and documentation are accurate and available for our users
Acting as the first point of contact for iTrent user queries, ie setting up and managing user accounts, security permissions and access rights
Creating and updating employee working patterns
Running key HR reports for line managers (to include headcount, sickness absence)
Assisting with the testing and launch of iTrent’s multiple modules
Although your primary focus will be HR systems administration, you will also undertake general and HR administrative tasks, including:
Candidate pre-employment checks in line with Keeping Children Safe in Education.
Payroll administration, ensuring new starters, leavers, and contract changes are accurately processed
Preparation of employment contracts
Supporting recruitment activities, such as interview invitations and scheduling, preparing conditional offer letters, and placing job advertisements
Training:
Support will be offered off-site/on-site to fulfil the requirements of the apprenticeship scheme.
Comprehensive training and mentorship will be provided in technical portal management, allowing you to develop the expertise needed to excel in this role
Opportunity to gain practical experience in a growing organisation
Access to company resources, systems, and tools to aid your professional development
This job description is not exhaustive and is subject to change
Training Outcome:A supportive, collaborative work environment with opportunities for learning and growth. Bonus to be awarded upon completion of the apprenticeship.Employer Description:Orchard Hill College and Academy Trust (OHC&AT) is a family of specialist education providers for over 1500 pupils and students from nursery to further education across 14 academies and 8 college centres in London, Surrey, Sussex and Berkshire. Supporting our academies and college, OHC&AT also operate learning support, such as nursing and therapy, and a central business support team which includes HR, finance and IT.Working Hours :Monday to Friday, 8.45am–4.30pm (Mon-Thu) and 8.45 am–4.15pm (Fri).Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assembly Fitter £12 – 13 an hour | Bedfordshire | Immediate Start Available Standard day shifts | Overtime available | Friday lunchtime finish | Full training providedWe’re currently recruiting for an experienced or entry-level Assembly Fitter to join a specialist vehicle conversion company based in Bedfordshire. This growing business transforms standard cars and vans into bespoke vehicles for emergency services use — and they’re offering a permanent position with great benefits and a strong path for development.Your Responsibilities as an Assembly Fitter:
Strip down and rebuild vehicles for conversion
Install specialist storage and racking systems
Fit telematics, CCTV, and electrical components
Carry out full interior fittings and modifications
Use a variety of hand and power tools to complete high-standard work
This is a fantastic opportunity for someone hands-on, enthusiastic, and keen to build a long-term career in a supportive and fast-paced environment.We welcome applications from anyone with a practical or automotive background, including:
Trainee mechanics or Level 1/2 qualified vehicle technicians
Tyre fitters, auto electricians, panel technicians
People with experience in vehicle assembly, repair, or installation
Anyone with a strong interest in vehicles and tools, ready to grow into an Assembly Fitter role
Key Requirements:
Comfortable using hand and power tools
Good attitude and willingness to learn
Previous automotive or mechanical experience is a plus
Reliable, team-oriented, and open to training
What’s in It for You:
Full-time Assembly Fitter position
Upskilling training in a niche and exciting market
Early finish every Friday
PPE provided
Company pension scheme
On-site parking
Overtime opportunities available
Fast interview turnaround and immediate start
Contact Maisie Cope at E3 Recruitment for more information or to have a chat about the Assembly Fitter role.....Read more...
Mechanical Engineer – Cancer Instrumentation – Cambridge
A growing division within an established Medical Devices organisation in South Cambridge is currently seeking an experienced Medical Devices Mechanical Engineer to contribute to their ongoing development of cutting-edge cancer instrumentation, aimed at improving patient recovery rates.
This company is expanding its team dedicated to Medical Devices Instrumentation, primarily focusing on Cancer Instrumentation. Ideally, they are looking for candidates with prior experience in Medical Devices Instrumentation. However, they are open to considering candidates who have worked on other types of Medical Devices, provided they were developed to ISO 13485 standards.
The company offers state-of-the-art labs and workshops to facilitate your success in developing these life-saving technologies. You will also receive ongoing training and development to ensure you stay at the forefront of technological advancements.
In addition to relevant experience, it is expected that you hold a relevant degree in mechanical engineering or a related field that has prepared you for a career within the Medical Devices sector.
As mentioned, you will be working on life-saving technologies, benefiting from continued career and skills development, and rewarded with an excellent starting salary, pension, life assurance, bonuses, healthcare, dental coverage, and other benefits typically associated with large multinational organisations.
Due to the anticipated high level of interest in this role, we recommend that if you are interested, you submit your application promptly and specify the types of Medical Devices you have experience working on.
For further information, please do not hesitate to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, on +44 121 268 2240, or submit an application, and a member of our Newton Colmore team will contact you.
Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.....Read more...
