Assist and direct staff or customers when support tickets are raised
Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base
Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services
Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable
Support and maintain software and hardware used in the organisation's day-to-day operations and services
Provide an excellent level of service to our customers, being professional and courteous at all times
In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.
Duties & Responsibilities:
Be considered technical trouble-shooter or, ‘go-to’ person in the event of requirement for first line technical support customer issues fully supported by your colleagues
Be nominated support for all matters pertaining to IP Protect Lite, WiFi, Loyalty and Chip & PIN solutions within our customer base
Respond in an organised, timely manner to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding to alerts regarding unauthorised devices on the network etc.) – All training provided and internal support of your role
Ensure support tickets are responded to and resolved within internal and customer set SLAs where applicable
To carry out remote installs and telephone support while customer's self-install
Read manuals, periodicals, release updates and technical reports to learn ways to further respond to issues and questions in respect of all systems and network(s)
Provide technical pre-sales support to sales, as and when required
Provide out of hours’ support as and when required and agreed with your line manager
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The classroom training for the ICT apprenticeship comprises of 4 modules.
Each module takes 1 week, and the apprentice will attend this in an online classroom with their designated JBC trainer.
When the classroom training takes place will be agreed at the induction meeting between employer, apprentice and JBC Skills trainer/mentor. We advise a bi-monthly approach to each moduleThe full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (a maximum of 10 learners) so that discussions and assessment can take place between apprentices, peers and trainers.
The 4 ICT modules are:
Networking Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT and Business Principles
JBC delivers this apprenticeship over 16 Months total. This is made up of a 13-month training period and a 3-month assessment period that is known as EPA (End Point Assessment).
On the apprentice’s successful completion of the end point assessment, the apprentice will receive the following:
Level 3 Information Communications Technician Apprenticeship Certification.
This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.Training Outcome:As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications.
The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)Employer Description:With a legacy that spans more than two decades working with major high street retailers, EIT are the installer of choice for your complete installation needs.
Our management team has combined experience of more than 75 years and there are very few situations that we have not experienced or solved when challenges are presented.
No job is too big or small and, with an enthusiastic and dedicated project management team, highly trained to work with PRINCE2 methodology, we are well placed to service all of your installation needs.
We are accredited installers for Point to Point Encryption (P2PE) and for a vast range of other peripheral services such as cabling and network infrastructure, Telecoms, Electrical, Audio Visual and much more.
So often, it's the installation that can make or break the IT project budget. Delays and disruption arising from poorly managed deployment can waste time, tie up your IT resources and damage business performance. Here at EIT we pride ourselves on project delivery being right first time, on-time and...within budget!Working Hours :4 days on, 2 days off and cover weekends and Bank Holidays. Christmas Day, Boxing Day and New Year’s Day are Bank Holidays and are classed as days off for all staff. Early Shift: 8am - 5pm. Late Shift: 11am - 8pm. Sunday Shift: 10am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Medical Devices Consultant – Senior Mechanical Engineer – Cambridge
Due to the growth of a leading Medical Devices organisation, we are currently seeking a Senior Mechanical Engineer, Project Manager, Medical Devices Inventor, or Mechanical Design Consultant for a newly approved role. The company is based in Cambridge and boasts some of the most impressive labs globally, which they are currently enhancing even further.
You will collaborate with other experts in Medical Devices who have backgrounds in Mechanical Engineering, Mechanical Design, Electronics Design, Electronics Engineering, Physical Engineering, Biomedical Sciences, and various other skills essential for inventing Medical Technology. Consequently, teamwork will be crucial.
In this role, you will lead projects, necessitating experience as a consultant, project manager, or another role involving interactions with third parties. Additionally, you will apply your skills hands-on, directly contributing to the development of new Medical Devices.
We require several years of experience in Mechanical Design of Medical Devices. Familiarity with any 3D CAD tool is acceptable, as we understand that you can be trained on the necessary tools when required. However, knowledge of SolidWorks would be advantageous.
Most individuals in similar roles hold a degree in a Mechanical Engineering field, but experience takes precedence.
In terms of experience, we welcome candidates ranging from those stepping up to a Senior Mechanical Engineer role to individuals with several years of experience as a Medical Devices Consultant or Senior Mechanical Engineer.
This organisation has an outstanding track record of fostering continuous learning to keep you at the forefront of the Medical Devices sector. Consequently, opportunities for career and skills development are always available.
In addition to these benefits, you will receive an excellent salary (commensurate with your level of experience), a substantial bonus, a generous pension plan, healthcare coverage, complimentary meals throughout the day, life assurance, access to social clubs, wellness programs, an onsite gym, and other exceptional perks that are not commonly offered by most companies.
We anticipate substantial interest in this role, so if you are interested, we recommend submitting your application promptly. The organisation is open to candidates with varying levels of experience. If you possess some of the required skills but not all, it may still be worth applying as training could be provided (though you must have industry experience as a Mechanical Engineer or Mechanical Designer for Medical Devices as a minimum).
For more information, please feel free to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, at +44 121 268 2240. Alternatively, you can submit an application, and a member of our team at Newton Colmore will contact you.
Newton Colmore Consulting is a specialised recruitment company operating within the fields of Medical Devices, Scientific Engineering, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.....Read more...
Accounts Manager required for successful marketing business on the outskirts off Richmond, Surrey, on a full-time, permanent basis.
Main Duties:
Entry and reconciliation of Bank accounts, Cash Book, and the HSBC business banking system
Purchase Ledger - Raising purchase orders and sending to suppliers.
Ensuring all POs are acknowledged.
Supervising a team member to ensure accurate processing, passing, and posting invoices and BACS payments when due.
Sales Ledger - Supervising issuing of sales invoices on receipt of PODs.
Allocation of cash received against invoices and sending monthly statements.
Administer credit control to ensure credit terms are met.
Payroll - Processing of monthly payroll using Sage including associated tasks of National Insurance and PAYE monthly payments. Year-end reconciliation final submission to HMRC.
Manage existing Workplace Pensions.
Manage expense claims.
Company Credit Cards - obtaining and processing paperwork.
Preparation and entry of journals into the nominal ledger.
Balance Nominal Ledger & Control Accounts.
Stock system - Maintenance of supplier pricing.
Administration of periodic stock checks.
Preparation of monthly Stock Valuation.
Preparation of monthly Management Accounts.
Preparation, submission and payment of quarterly VAT return and Plastic Tax.
Annual reconciliation of accounts /prepare file of accounts documents for Auditors and liaison with Auditors.
Costings and various ad-hoc project, e.g., HMRC statistics surveys.
Assisting with the company’s IT support desks.
Other Duties: Assist with day-to-day office, procedures and processes.
MONDAY TO FRIDAY 9am-5pm....Read more...
Are you a seasoned risk management professional looking to make a significant impact in a growing team? A leading foreign Bank is seeking an experienced Risk Manager with 10 years of risk management experience in a UK-regulated financial institution to join their Risk Management and Regulatory Compliance Department. This role offers salary range of £70,000 - £80,000 and excellent benefits.
As a Risk Manager, you'll play a pivotal role in overseeing and improving the risk management framework across the bank.
Why Apply?
* Lead and develop a growing risk management team with 5 direct reports.
* Oversee key risk governance frameworks (ERMF, ESG Framework) while strengthening risk processes.
* Work closely with senior leadership and regulatory bodies to ensure compliance and enhance reporting systems.
You will be responsible for:
* Provide independent oversight and manage risk-related activities across all business units.
* Lead a team including Credit Risk, Operational Risk, and Information Security Officers.
* Oversee and enhance risk reports and Board-level presentations (ICAAP, ILAAP).
* Ensure the Bank complies with regulatory requirements, submitting timely reports and conducting assessments.
* Manage capital adequacy, liquidity assessments, and compliance with regulatory returns.
* Liaise with internal audit, external auditors, regulators, and consultants to lead key projects.
* Offer training and mentoring to elevate risk awareness and management across the organisation.
What we're looking for:
* Previously worked or in a similar role within bank such as Risk Manager, Risk and Compliance Manager, Risk Officer, Operational Risk manager or Senior Risk Analyst.
* Minimum 10 years of risk management experience in a UK-regulated financial institution.
* Strong leadership and organisational skills, with proven expertise in UK and European regulations.
* Exceptional analytical skills and experience in mortgage lending and trade finance (preferred).
* Advanced skills in Microsoft Excel and project management capabilities.
Why this role? This is a second-line defence position where youll be an integral part of a dynamic team, shaping the risk management strategy for a growing bank. Youll gain exposure to high-level decision-making and regulatory projects, all while supporting the Bank's operational resilience and ensuring risk compliance.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Location: Hybrid – 3 day office 2 days homeA growing hotel and restaurant group, with properties in Antwerp and Liège and expansions planned for Brussels and Antwerp by 2026, is seeking an IT Manager to oversee IT operations. This role offers the unique opportunity to build and scale IT infrastructure across multiple locations in the hospitality sector.Key Responsibilities:
IT Support & Infrastructure Management: Provide user support for around 40 staff members, managing devices, accounts, and hospitality-specific software, including Microsoft Office applications and Power BI.Vendor Collaboration: Act as the main point of contact for external IT vendors, ensuring effective management of specialized systems and integration for seamless hotel and restaurant operations.Strategic Growth Support: Plan and implement scalable IT solutions to support expansion into new properties, ensuring readiness for future locations.
Ideal Candidate:Must-Haves:
At least 2 years of IT experience, with a flexible, proactive approach.Project management skills with a track record of handling multiple IT projects.
Desired Skills:
Experience in hospitality IT or similar fields (e.g., hotels, residential buildings).Knowledge of network management and relevant hospitality software.
Package:
Competitive salary of €4,000 gross per month.26 holidays, 13th-month salary, food vouchers, and a home internet allowance.Full train allowance and work devices (laptop, phone) provided.
How to applyFor further details, apply today or send your CV to clay@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment
....Read more...
Job Title: General Manager, Human Resources
Location: Woodbridge, NJ
Who are we recruiting for?
We are working with an award-winning, global maritime shipping organization that values diversity, innovation, and leadership looking for a General Manager, HR. This company is dedicated to fostering a culture of inclusion while driving organizational success through visionary HR strategies.
What will you be doing?
Reporting directly to the VP Corporate Functions, the General Manager HR, will serves as a high-level HR strategist, empowering the HR Business Partner (HRBP), HR Operations, and Learning & Development (L&D) teams to ensure a comprehensive and cohesive approach to all HR functions.
Leading the development and execution of HR strategies to align with organizational goals.
Driving talent development initiatives, ensuring a strong leadership pipeline for the future.
Championing diversity, equity, and inclusion across all HR programs and initiatives.
Overseeing HR operations, compliance, and data-driven decision-making processes to optimize efficiency.
Building a vibrant, employee-focused culture that promotes well-being, engagement, and success.
Are you the ideal candidate?
Bachelor’s degree in Human Resources or related field (Master’s preferred).
10+ years of progressive HR experience with 5+ years in leadership roles in large multinational organizations.
Proven expertise in HRIS, compliance, and strategic HR leadership.
Strong project management, communication, and interpersonal skills.
HR certification (SPHR, SHRM-SCP) preferred.
What’s in it for you?
Competitive compensation and benefits package, including robust retirement options and wellness programs.
Growth opportunities within a globally recognized organization.
Vibrant company culture emphasizing work-life balance and employee engagement.
Support for professional development and HR certifications.
Opportunities for overseas travel and collaboration with diverse teams.
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world, focusing on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions for poverty-stricken communities.....Read more...
JOB DESCRIPTION
Summary - General Purpose of the Job:
Primary focus of this position will be to work directly with the business and corporate to develop and migrate our financial processes onto our corporate CFIN platform which will include new AP, AR, Close, Travel and Expense and Capital Processes and tools. This position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling. The scope of responsibility is for all CPG - all businesses, all locations. Nurtures and insures the successful use of the application systems tools. Provides total support to the users of SAP application system and ancillary software tools, including, configuration, enhancements & process improvements, problem resolution, training and education, report development.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Able to work independently. Will works with the business directly to identify understand current pain points and be the voice as we develop standardized processes across the various RPM Businesses. This can include managing re-design, developments, enhancements, training and or training documentations, introductions to new tools which may include Fiori, other SAP features or other third party integrated applications. As part of these duties the following may apply: Architect solutions and alternatives to meet the specified requirements, such as: SAP baseline functionality, Fiori, third party applications which may include reporting, specialized configuration. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Performs systems analysis, design, configuration and programming tasks (spec development) related to enhancements, interfaces, data conversion and special reporting requirements, etc. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Effective communicator and strong collaborator, able to work across functions. Self-motivated with leadership skills which will support leading the business through change. Experience with training users and industry leading documentation practices. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader, group leader or project coordinator to coordinate tasks related to a specific initiative or project that fall under the scope of this position. Project management activities include planning, resource allocation, milestone tracking, coordinating with various stakeholders. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Works directly with the FICO Global Lead to evaluate proposed changes on the rest of the organization and to coordinate resources required to support the implantation of process improvements and or new technologies.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale project, and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Supervisory Responsibilities:
This position has no direct reports at this time and has no hiring/firing authority. However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required. Supervision may include work assignment, quality review, training and scheduling.
Competencies:
Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance is preferred CPA would be an asset SAP Certification in related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Sr Accounting Role 7 - 10 years SAP implementation experience preferred In-depth experience with SAP S/4 HANA 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Self-motivated / able to be a catalyst for change. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity in order to develop effective and cost-efficient business solutions, through the deployment of IT. Has the ability to analyze requirements and identify opportunities to optimize our processes with a focus on those impacting the financial close.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
Experience in financial accounting and US GAAP and SOX control requirements. In-depth experience with both costing-based and account-based COPA. A working knowledge of RAR would be an asset.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations. (0-50%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with controlled climate and generally quiet conditions. (80 - 100%) Exposure to CRT's. (80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations. (0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Daily lifts up to 30 lbs. Laptop & Files.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday between 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations -
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers' project from end to end for both supply and installation-based customers
Support showroom manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discount
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :28.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits.
UK Notional hourly rate £13.78 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months; however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK National hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English if requiredTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for an ongoing role.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; Customer – - Actively approach your customers, engaging with them naturally- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers - Actively promote company services such as finance, trade and installations to fulfil the customer project needs- Create accurate designs that delight customers and turn enquiries into sales - Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions - Ensure all types of customer communications are dealt with professionally - Encourage customer feedback share it with Managers and use it to improve service Installations – - Sign up company installers and support them to give the best service to our customers - Using company systems to process the customers project from end to end for both supply and installation-based customers - Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service Systems and Procedures – - Utilise all available tools, reports, and systems throughout the customer journey to maximise sales - Ensure display area and Showroom environment meets operational standards and delivers a great customer experience - Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales - Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently - Take personal responsibility for operating in a safe and legally compliant way - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £13.28 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner apprenticeship standard, alongside your daily roles and responsiblities. This will include Functional Skills in English and maths if required.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for the job.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :19 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Key Responsibilities:
Hands-On Learning: Dive into a variety of construction projects, including residential homes, commercial buildings, and exciting renovation works. You'll gain firsthand experience in the dynamic world of construction.
Carpentry Skills Development: Learn the art of carpentry! From framing to installing doors and windows and building custom cabinets, you’ll develop practical skills that are essential for your future in the trade.
Explore General Building Tasks: Get involved in masonry, tiling, roofing, and plastering. Each day presents a new challenge and the chance to expand your skill set.
Blueprint Interpretation: Gain confidence in reading and interpreting architectural plans and blueprints, ensuring you understand the ‘big picture’ of every project.
Tool Mastery: Safely operate and learn to handle a range of hand and power tools, becoming proficient in their use and understanding their importance in construction.
Site Preparation and Clean-Up: Play a key role in preparing and maintaining a safe, organized work environment, learning the importance of site cleanliness and efficiency.
Material Handling: Assist with loading, unloading, and transporting construction materials, gaining insight into the logistics that keep projects running smoothly.
Commitment to Safety: Understand and follow health and safety regulations to ensure a safe working environment for yourself and your colleagues. Your safety is our top priority!
Training:The training is a blended learning delivery model, which occurs on the job during working hours. A structured learning and assessment plan is put in place to test core components of the course along the way.
This consists of:
1 to 1 monthly meeting: Approx 2 hours with a GLP trainer (face to face or telephone)
Online learning courses and/or group sessions
Building an electronic portfolio or work related evidence
Maths and English Level 2 (if not previously achieved)6 hours per week spent working towards your apprenticeship
End Point Assessment (EPA) by an external examiner to complete the qualification, consisting of a resourcing project assignement and a professional discussion.
Training Outcome:
Upon completion, you’ll have the skills and experience to progress into rewarding roles such as Carpenter, Joiner, Furniture Maker, or even Project Manager. This apprenticeship is not just a job; it’s a stepping stone to a fulfilling career in the thriving woodworking industry.
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.00am - 4.00pm, with 30 minutes for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Patience,Physical fitness,Interest in construction....Read more...
About YouDo you have experience in managing risk for large scale, complex infrastructure projects?Are you looking for a new challenge that will protect the environment and make a positive difference to communities?Are you interested in joining a growing and innovative team, where you'll have the ability to shape delivery of a programme and develop new skills?If so, read on......Support development and implementation of risk management approaches and systems for the programme, incorporating best practice and procedures.Implement effective risk management activities that ensure risk exposure is actively managed and uncertainty on projects & programmes is reduced.Producing appropriate risk management reports to inform project and programme decision making.Carry out value management, applying it to projects and programme.Support development and maintenance of the programme opportunities register. About The RoleThe Programme Risk Manager provides support for the successful implementation of the Inland Salinity Programme. Projects within the programme encompass all phases of the project life cycle with a current focus on options appraisal and development. The Programme Risk Manager will have a specific focus on actively managing risk at a project and programme level. They will be a key part of the programme management team, building and improving processes which provide assurance that risks and opportunities are properly anticipated and robust management plans are in place to mitigate or realise. We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 17th November 2024Sifting date: 20th November 2024Interviews: w/c 25th November 2024(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About The Coal AuthorityOur benefits:
A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Coal Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion:Here at TCA we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our colleagues, our customers and our communities. We are proud to be an inclusive employer. We are committed to developing a supportive, inclusive, caring and positive community. We encourage applications from people from different backgrounds, identities, cultures and beliefs. Diversity is vital to our success and innovation and is fundamental to our values of being trusted, inclusive and progressive.As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.If you require any reasonable adjustments or alternative format application forms you can get in touch with us by contacting the team by email at recruitment@coal.gov.uk or by phone on 01623 637000.....Read more...
The main responsibilities include but are not limited to:
Performing regular data management and data quality tasks
Supporting CRM users across the business, including creating reports and dashboards
Participating in user requirements gathering
Working within a project team to specify, develop, test and deploy new CRM features and functionality
Contributing to the wider work of the D&D team, including involvement with other CEC digital products
Training:To meet the requirements of the apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment upon successful completion of the apprenticeship.Employer Description:The Careers and Enterprise Company mission is to help every young person to find their best next step. They are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Initiative....Read more...
Job Title: Assistant General Manager Job Location: Miami, Florida Salary: 70,000-80,000KMy client is looking for an Assistant General Manager to assist in opening a new restaurant in Miami, Florida! The restaurant concept is upscale, elevated Asian cuisine and is Michelin recommended.
Are you interested in playing a key role in a new and exciting project? Look no further!
Responsibilities of the Assistant General Manager:
Work closely with the General Manager Day to day running of the venue Assist with recruitment and onboarding Support the development of new strategies and concepts Enforce the company culture and beliefs Help build guest relationships Involved with team development and trainingInspire and lead by example
The ideal candidate:
Has experience in opening a new restaurant location Has a strong understanding of the Miami hospitality market Fine dining / upscale restaurant experienceHas 1 +years of AGM management experience in a similar working environment Holds a valid food, alcohol, and allergen certificationHas flexible work availability Has motivation and passion
Interested?If you are looking for your next challenge and believe you have what it takes, please sendyour resume to Ashley@corecruitment.com. Please note that only short-listed candidates will be contacted, and you must already have the right to work in the USA.
About COREcruitmentCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia
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As a Civil Engineering Advanced Apprentice in our Communities team in Lincoln, you will be supporting the team on highway projects for our Lincolnshire County Council client. You will be trained in the use of software engineering tools such as AutoCAD to help your team build a full set of design and engineering skills.
Your tasks could include:
Working with project leads to process information for existing plans, producing data sheets, data collection and analysis
Helping to establish structural requirements to meet the project need
Supporting with reports and information for our clients
Training:
You will attend College to study a Civil Engineering apprenticeship and gain a level 3 qualification, as well as your EngTech status with the Institution of Civil Engineers.
You will be enroled onto a bespoke internal development programme to support you to attain the knowledge, skills and behaviour that will help you successfully achieve your apprenticeship, and support your career in Civil Engineering
You will have the support of your team, line manager, mentor and buddy, as well as a dedicated early careers team
Training Outcome:
You will gain a Civil Engineering apprenticeship with a Level 3 qualification, as well as completing your End Point Assessment (and your EngTech status) with the Institution of Civil Engineers
As this is a permanent position, after gaining your level 3 qualification, WSP will continue to be committed to your learning and development throughout your career with us. You will have the opportunity to continue professional development and the opportunity to pursue your further study and training goals
Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :This is a permanent position working Monday to Friday, 37.5 hours per week. Exact working hours are agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working....Read more...
Role: Site Manager
Location: Dublin
Salary: Negotiable DOE
Our client are currently recruiting for Site Manager who will be responsible for overseeing and coordinating various aspects of their on-site activities.
From monitoring daily progress to liaising with contractors and ensuring compliance with quality standards, the successful candidate will play a crucial role in the successful delivery of companies projects.
The ideal candidate will:
Be responsible for taking site measurements or agreeing on hold-to dimensions with the main contractor if surveying isn’t possible.
Monitor on-site progress on a daily basis and report back to the Project Managers and Contracts Manager.
Liaise with other contractors to allow for co-ordination of works where one or more trades are involved.
Oversee and coordinate all activities of fitters and subcontractors on site on a day to day basis.
Ensure all work on site is carried out on time whilst also ensuring quality standards are adhered to at all times.
Use own initiative and be proactive in finding solutions to issues arising on site.
Co-ordinate and oversee delivery of all materials to site
Monitor H&S and carry out safety checks on site
Liaise with main contractor if any issues arise.
Ensure deadlines are met.
Personal Attributes & Skills:
Have a positive, proactive ‘can do’ attitude.
Have personal and professional credibility.
They should have an enthusiastic, direct and intensive approach and be willing to work extended hours, when required to, ensuring that all deadlines are met.
Strong interpersonal skills and capable of maintaining very good relationships with different sets of people.
Have experience in working to tight deadlines.
Have an ability to prioritise
Have excellent communication skills, both written and oral.
Good team leader and a team player – willing to step outside role when required to
Strong planning skills.
Plenty of initiative and can work unsupervised.
Ability to use spreadsheets, databases and other IT programmes.
Ability to remain calm under pressure and make decisions quickly.
SMSTS & First Aid training preferable.
MC
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1- Learning how to provide excellence in Customer Service.
2- Building confidence and learning how to prioritise workloads and organisational skills.
3- Building on IT skills, learning new systems and using Word etc.
4- Keeping data and information up to date and accurate whilst ensuring data protection. Training:You will be expected to attend college at least once a month where you will receive one-to-one support from your assessor and functional skills tutors. You will be assessed using a variety of different methods including observation, professional discussion and production of written evidence.
Each apprentice is required to take an end-point assessment to complete their apprenticeship. The assessment will be delivered by a registered end-point assessment organisation. The assessment may be an online demand test, an observation, a project and a presentation depending on the requirement of the standard.Training Outcome:With additional training, Level 2 (Intermediate) Apprentices may be able to progress in their careers to roles including customer relationship manager, customer service executive officer, customer service delivery co-ordinator, customer service team leader, customer service supervisors and managers, senior customer service advisers or a wide range of other customer service related roles.Employer Description:We are a busy GP surgery located within the heart Boston, striving to offer fantastic customer service to our patients. We currently have around 11,000 patients all with unique needs.Working Hours :Monday - Friday
Between the hours of 8am - 6.30pm working over 4 daysSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Initiative,Non judgemental,Patience,Confident answering the phone,Confident with the public,Calm under pressure,Polite, presentable....Read more...
Daily duties:
Dealing with customer requirements for services and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction.
Dealing with and planning all sales and service enquiries.
Managing the allocation and handover of customer's new and service vehicles.
Liaising with our workshop team to ensure timely completion of customer vehicles.
You will be required to upsell, making customers aware of the various additional accessories available as well as the service/ warranty plans.
Requirements of the After Sales Operative:
Previous Sales/Service Advisor experience within the automotive industry is preferred.
Prepared to attend Honda Dealer training courses
Diary management.
Training:
Project Manager Level 4 Qualification.
At least 6 hours of your working hours will be spent training or studying.
English and Maths functional skills, unless already obtained.
End Point Assessment preparation.
Training Outcome:Potential for full time employment. Employer Description:We are one of the Britain's longest established and most respected retailers of quadbikes. We are a main dealer for Honda ATVs as well as selling quality second hand quads. We also offer servicing, repairs and maintenance either here at our workshop or on site.Working Hours :Monday - Friday.
Between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Physical fitness,Use of initiative,Telephone Skills....Read more...
You will report to the Finance Manager.
Support finance manager on business milestones, these canbe weekly, monthly, and annual.
Ensure the business has accounted for any missing entries inthe ledgers and review them weekly.
Ensure department emails are monitored, reviewed,categorised, and archived.
Working closely and liaise with Finance Manager to ensureprocesses and feedback are actioned.
Completing training courses and health & safety courses
Job shadowing on management accounts & payroll
Suggesting improvements to the organisational processesKey Tasks
Entering Sales & Purchase ledger invoices.
Print invoices electronically where possible through PDF.
Alert Senior team to approve invoices & purchase orders.
Raise awareness with price differences and carriage cost withrelevant staff.
Process purchase order in absence of a PO
Report any issues with Uptick/ Sage invoices to FinanceManager or Senior Team
Review and reconcile supplier statements and whenappropriate send out customer statements chasing debt.
Adhere to business practices.
Develop a research project on cutting overheads
Assistance with payroll
Assistance with supplier management and payment runs
Oversee work in progress reports
Work with procurement department on ensuring that fullstock takes are completed
Aid with the business credit card payments
Provide support with incoming calls and screen finance calls
Complete all credits within Sage
Complete customer credit checks as required
Provide assistance with the office spend
Training:
The Apprenticeship Standard you will be studying is Business Administration - Level 3
Functional skills in both maths and English, if required
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Progression to a permanent position for the right candidate.Employer Description:SS Systems are a Fire & Security Company based in South Yorkshire.
We install and maintain Fire Alarms, Intruder Alarms, Access Control,
CCTV, and ancillary systems throughout the country. We are known
for specialising in wire free fire alarms.
We’re a forward-thinking flexible company, who put our staff at the
heart of what we do, and you’ll find a warm welcome when you join
our team.Working Hours :9am – 5pm Mon-Fri with a half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Good attitude to work....Read more...
As a Civil Engineering Degree Apprentice in our Liveable Places team in Newcastle, you will work with a variety of public and private sector clients to help design, improve and adapt spaces to allow people and natural resources to thrive. You could be working on projects in areas such as Traffic Engineering, Active Travel, Parking, Traffic Signals and much more.
Your tasks could include:
Work with project leads processing information for existing plans, producing data sheets, data collection and analysis
Helping to establish structural requirements to meet the project need
Supporting with reports and information for our clients
Training:
You will attend University to study a Civil Engineering degree apprenticeship and gain a bachelors' qualification, as well as completing your End Point Assessment (and your Incorporated Engineer status) with the Institution of Civil Engineers.
You will be enrolled onto a bespoke internal development programme to help you to attain the knowledge, skills and behaviours to successfully achieve your apprenticeship, and support your career in Civil Engineering.
You will have the support of your team, line manager, mentor and buddy, as well as a dedicated early careers team
Training Outcome:
You will gain a Civil Engineering degree apprenticeship with a bachelors' qualification, as well as completing your End Point Assessment (and your Incorporated Engineer status) with the Institution of Civil Engineers
As this is a permanent position, after gaining your degree, WSP will continue to be committed to your learning and development throughout your career with us
You will have the opportunity to continue professional development and work towards gaining Chartered status or equivalent with your chosen institution, as well as the opportunity to pursue your further study and training goals
Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :Monday to Friday, 37.5 hours per week. Exact working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
As a Civil Engineering Degree Apprentice in our Liveable Places team in Reading, you will work with a variety of public and private sector clients to help design, improve and adapt spaces to allow people and natural resources to thrive. You could be working on projects in areas such as Traffic Engineering, Active Travel, Parking, Traffic Signals and much more.
Your tasks could include:
Working with project leads to process information for existing plans, producing data sheets, data collection and analysis
Helping to establish structural requirements to meet the project need
Supporting with reports and information for our clients
Training:
You will attend University to study a Civil Engineering degree apprenticeship and gain a bachelors' qualification, as well as completing your End Point Assessment (and your Incorporated Engineer status) with the Institution of Civil Engineers.
You will be enrolled onto a bespoke internal development programme to help you to attain the knowledge, skills and behaviours to successfully achieve your apprenticeship, and support your career in Civil Engineering.
You will have the support of your team, line manager, mentor and buddy as well as a dedicated early careers team
Training Outcome:
You will gain a Civil Engineering degree apprenticeship with a bachelors' qualification. as well as completing your End Point Assessment (and your Incorporated Engineer status) with the Institution of Civil Engineers.
As this is a permanent position, after gaining your degree, WSP will continue to be committed to your learning and development throughout your career with us.
You will have the opportunity to continue professional development and work towards gaining Chartered status or equivalent with your chosen institution, as well as the opportunity to pursue your further study and training goals
Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :Monday to Friday, 37.5 hours per week. Exact working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical....Read more...
As a Civil Engineering Degree Apprentice in our Liveable Places team in London, you will work with a variety of public and private sector clients to help design, improve and adapt spaces to allow people and natural resources to thrive. You could be working on projects in areas such as Traffic Engineering, Active Travel, Parking, Traffic Signals and much more.
Your tasks could include:
Working with project leads to process information for existing plans, producing data sheets, data collection and analysis
Helping to establish structural requirements to meet the project need
Supporting with reports and information for our clients
Training:
You will attend University to study a Civil Engineering degree apprenticeship and gain a bachelors' qualification, as well as completing your End Point Assessment (and your Incorporated Engineer status) with the Institution of Civil Engineers
You will be enrolled onto a bespoke internal development programme to help you to attain the knowledge, skills and behaviours to successfully achieve your apprenticeship, and support your career in Civil Engineering
You will have the support of your team, line manager, mentor and buddy as well as a dedicated early careers team
Training Outcome:
You will gain a Civil Engineering degree apprenticeship with a bachelors' qualification. as well as completing your End Point Assessment (and your Incorporated Engineer status) with the Institution of Civil Engineers
As this is a permanent position, after gaining your degree, WSP will continue to be committed to your learning and development throughout your career with us
You will have the opportunity to continue professional development and work towards gaining Chartered status or equivalent with your chosen institution, as well as the opportunity to pursue your further study and training goals
Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :Monday to Friday, 37.5 hours per week. Exact working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
