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Head of talent
Salary: €70.000 - €80.000 + uncapped comsStart: ASAPLanguages: German ( non negotiable), English and Dutch or French would be a bonusThis is not a “keep-the-lights-on HR” job.It is a fast-paced, front-row Head of Talent role for someone who loves juggling multiple European markets, senior stakeholders and live talent pipelines – and still has bandwidth for a last-minute networking event that popped into the diary.The roleFrom my clients base in Berlin, you own the talent agenda across our European markets. You connect the dots between countries, functions and hiring managers, keeping a true helicopter view over “all the venues” – and you step in quickly when something is not working. You will start as a standalone builder (covering the full talent lifecycle yourself) and then scale and shape your own team as they grow.No two days look the same: one day you are mapping senior talent in the DACH region, the next you are closing a key hire in France, then jumping onto a call about a market entry in the Benelux and finishing the day at a Berlin networking event.What you will do Own and drive the European talent strategy: from senior leadership hires to critical specialist roles across multiple markets.Act as a trusted partner to founders, C‑level and country heads – you challenge, prioritise and push back when needed, you don’t break under pressure.Keep a constant helicopter view on all open roles and talent priorities, spotting gaps early and re‑prioritising with speed.Actively hunt and network: you are out there in the market, meeting people, nurturing pipelines and representing the brand at events and meetups (travel across Europe when needed).Build and maintain strong talent maps in the core industries and markets; you “know who’s who” at senior level.Design and continuously improve our hiring process: fast, candidate‑friendly, structured and data‑driven.Lay the foundations for a future talent team in Europe: define roles, hire your first team members and set up ways of working as growth continues. Who you are A true go‑getter with proven experience in talent acquisition / headhunting for senior roles, ideally in international hospitality or multi-market environments.You move with speed and focus: you can prioritise ruthlessly, make decisions and keep multiple workstreams moving without dropping the ball.Confident and calm – you can hold your own with executives, push back constructively and are not intimidated by strong personalities.Deeply networked: you know the markets, you know the players, and you’re comfortable building and activating your network across Europe.Language skills: very strong German plus English; Dutch and French are a big advantage.Enjoy remote work but are happy to be out there in person – networking events, client meetings, conferences and market visits energise you, they don’t drain you. ....Read more...
Marketing Coordinator
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our core values: Enthusiasm, Excellence, and Evolution. We are committed to achieving our mission to “Deliver Memorable Experiences” for our guests, our employees, and the community.The PNE’s Sales and Marketing Department oversees marketing, corporate partnerships, group sales, facility sales, business development, and TicketLeader. From Playland campaigns to the PNE Prize Home Lottery, our team is passionate about delivering engaging campaigns and events that capture the imagination of our audience.The Pacific National Exhibition (PNE) is seeking a Coordinator, Marketing (Mat Leave) to support the execution of multi-channel marketing campaigns, help maintain brand consistency across all consumer touchpoints, and assist with the planning, coordination, and delivery of marketing materials and initiatives. Reporting to the Manager, Marketing, this role is ideal for a motivated and organized individual with a strong interest in branding, campaign coordination, and creative content development.Why join our Team? Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year? In your role as a Marketing Coordinator, your primary accountabilities will be to: Support the development and rollout of marketing campaigns across digital, print, outdoor, and on-site channels.Assist in creating and maintaining marketing materials, including signage, posters, and branded collateral.Coordinate creative project timelines, liaising with internal teams, external vendors, and contractors (e.g. photographers, videographers).Oversee coordination of photography for marketing and promotional needs, including scheduling, shot lists, and usage approvals.Draft and edit copy for campaign materials, including social media posts, brochures, and advertisements.Help manage the look and feel of the PNE site, including signage updates, promotional displays, and seasonal enhancements.Assist in the planning and branding of special event areas, such as the VIP Chalet, ensuring alignment with brand standards and enhancing guest experience.Support marketing analytics efforts by compiling reports, collecting campaign data, and researching audience trends.Contribute to the upkeep and organization of the PNE’s Digital Asset Management system.Assist in coordinating corporate branding and site look initiatives for new and existing events, rides, and guest experiences.Work collaboratively with other departments to support marketing needs and event promotions.Manage incoming comp ticket requests in coordination with ticketing and sponsorship teams, ensuring accurate tracking and timely distribution. What else? Post-secondary diploma or degree in Marketing, Communications, or a related field, or equivalent combination of education and experience1–3 years of experience in a marketing, communications, or creative coordination role.Strong written and verbal communication skills with a keen eye for detail.Comfortable working in a fast-paced, deadline-driven environment with multiple projects.Demonstrated ability to organize and prioritize tasks independently and as part of a team.Familiarity with marketing and design tools such as Adobe Creative Suite, Canva, or similar platforms is an asset.Understanding branding principles and experience maintaining visual consistency across campaigns.Previous experience supporting events, attractions, or tourism-related marketing is an asset.Knowledge of social media platforms, basic video/photo editing, or content scheduling tools is considered an asset.This role is required to be on-site at the PNE a minimum of 3 days/week.A valid BC driver’s license is an asset, as some travel between signage locations may be required.Successful candidates must undergo a Criminal Record Check. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $63,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Trainee Sales Executive Apprenticeship
Your main duties and responsibilities will include, but not be limited to: Deliver excellent customer service in line with Banks Homes processes and policies. Assist the Sales Executives to follow up all customer enquiries (website, telephone, email or walk-in), supporting with conversation to site visit or appointment. Effectively and efficiently capture customer details and record accurately within the company systems. Support Sales Executives to ensure timely follow-up of all enquiries. Build strong relationships with customers, colleagues, and external stakeholders. Build an awareness of the local housing market and economic conditions. Demonstrate comprehensive local knowledge, including amenities, schools, transport links and competitors. Travel to all designated developments to undertake pre-booked customer appointments. Build a detailed knowledge of all relevant Banks Homes house types for the development. Undertake training conducted by the Sales Manager and Sales Executive to utilise our sales methodology, schemes and incentives. Following the training, you will then be able to effectively close a sale. Proactively sell personalised homes through customer extras, and manage implementation across all reservations to drive additional profit for the company. Meet the agreed sales targets, including reservations, exchanges, and completions, within the required timeframes in agreement with the Sales Manager. Ensure the health and safety of customers, colleagues, and all site visitors in line with legal requirements and company policies. Maintain consistent use of appropriate personal protective equipment, including a personal alarm, at all times while at work. Training:In this role, you will gain hands-on experience whilst working towards a Level 4 Sales Executive apprenticeship. Throughout the apprenticeship programme you will engage in on-the-job training, coursework and assessments that will support your development. To be successful, you should fully engage with all elements of the apprenticeship and represent the organisation positively both in the workplace and at college. You will report to and work closely with the Sales Manager. In addition you will work closely with Sales Executives, Sales and Marketing Director and liaise proactively with the other internal departments, i.e., commercial, construction, communication, technical and marketing teams, as well as external stakeholders and partners to ensure that sales targets are achieved and exceeded. You will work under the guidance of your course tutor to support your development and progress in conjunction with your line manager and our Group Learning & Development Manager. Regular communication with the course tutor will be essential to ensure alignment between on-the-job training and academic requirements. You will be expected to attend scheduled reviews and provide updates on your learning, performance, and coursework. You will spend the majority of your time on housebuilding sites you are assigned to and you will be required to work weekends. There may be a requirement for you to occasionally attend meetings at our Head Office, Durham and our office at Harewood House, Leeds. Training Outcome:Upon completion of the L4 apprenticeship, you will progress on to becoming a Sales Executive.Employer Description:Banks Homes is part of the Banks Group. Established in 1976, the Banks Group is a family business with a rich history in the development sector. We operate in a range of business areas, including Banks Property, Banks Homes, Banks Mining and Banks Plant Solutions. We’re responsible for a range of developments across the north of England, Yorkshire and Scotland. The Banks Group works closely with, values and listens to the views of communities close to our projects, our business partners and our people. This is an approach that we call Development with Care – an approach that ensures we work safely, responsibly and sustainably across our three business areas at all times. We want our developments to leave a positive long-term legacy on the environment and local communities that host our developments. We believe in placing people and the planet at the heart of what we do, looking for ways to leave a positive impact on local communities and the environment. Our people understand, practice and share this ethos. They manage a range of projects from inception through to completion, including gaining all necessary planning permissions and consents, while ensuring local communities and the environment are cared for. At Banks Group, we’re excited to be growing our business with the launch of Banks Homes - our dedicated housebuilding division. With a skilled in-house team of surveyors, planners, and technical specialists in housebuilding, drainage and highways, creating our own range of homes was a natural next step. Banks Homes was born from a desire to create sustainable, well-designed homes that support healthier, happier lives. Inspired by the needs and aspirations of our customers, we’ve developed a thoughtful blueprint for modern living, carefully considering how each space functions to support everyday wellbeing. From the location and landscaped gardens to the high ceilings, ¾-height windows and bi-fold doors, every element has been designed to maximise space, natural light and comfort. We’ve future-proofed our homes with energy efficient features and smart technology to help reduce energy bills , while our dedicated customer service team is here to make every step of your journey smooth and stress-free. Wherever striking design, future-proof sustainability and desirable locations come together, you’ll find a Banks Home.Working Hours :Thursday to Monday 9:30 - 17:15 The sales office is closed on Tuesdays and Wednesdays, so there is a requirement to work weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience,Comfortable with travel ....Read more...
Assistant Manager, Ride Operations
Who we are…The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization generates revenue through four activity streams: the 15-day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best, we can be.We are seeking a hard-working individual that has a passion for the Ride Attractions / Entertainment industry. Working with a team of assistant managers, this role will oversee the Ride Operations team, which includes a staffing compliment of approximately 300 seasonal staff. This role works under the direction of the Manager, Guest Experience and Playland Operations.Our ideal candidate is an individual that possesses a strong work ethic and is highly organized with the ability to multi-task in a fast paced and time sensitive environment. They also have a passion for managing employees and employing and maintaining safety standards.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentStaff discountsOpportunity to create lasting memories and relationships! What will you do?In your role as Assistant Manager, Ride Operations, your primary accountabilities will be to: Collaborate with the Assistant Manager, Ride Operations & Guest Experience and a team of seasonal Assistant Managers to complete departmental projects and operational initiatives.Support the training, onboarding, scheduling, and performance management of Ride Operations employees.Ensure compliance with all safety requirements and standards, including WorkSafeBC, Technical Safety BC, ASTM F770, “Safe Ride, Every Ride” standards, applicable legislation, and company policies across Playland and Summer Fair.Assist with park setup, preparation, and readiness in advance of the Playland season and annual Summer FairOversee and monitor day-to-day ride operations while acting as Manager on Duty, ensuring operator and guest safety.Address and resolve guest concerns while ensuring ride operations staff meet established standards for cleanliness, grooming, efficiency, and customer service.Enforce departmental “Safe Ride, Every Ride” standards related to safety, efficiency, guest experience, and communication.Support the hiring, pre-season, and in-service training, scheduling, auditing, and coaching of up to 300 seasonal staff and supervisors.Assist with employee engagement and performance management in collaboration with the Human Resources Department, including investigations and disciplinary processes.Support the development of the Ride Operations leadership team, including Supervisors, Specialist Trainers, and seasonal staff.Maintain accurate records and reporting through ride operations software, including training and certification tracking, checklist management, deficiency reporting, and task assignment.Monitor and maintain timely, professional correspondence with department staff, management, and external stakeholders.Build and maintain effective working relationships with superiors, subordinates, and the public.Continuously review and update training manuals and safety checklists based on operational needs and regulatory changes.Manage documentation and regulatory requirements for third-party external ride operators (Fair).Maintain accurate ridership reports to track ride efficiency and throughput.Provide recommendations to improve operational efficiency within the Ride Operations department.Provide recommendations regarding maintenance and proper operation of ride-related equipment.Participate in departmental and operational meetings and contribute to special projects as required.Perform other related duties as assigned. What else? Must have a strong background of experience within the hospitality/tourism industry operations.Past experience in amusement park ride operations and knowledge of attraction rides safety and associated regulatory requirements are considered an asset.Applied knowledge of related legislation such as OH&S regulations, WorksafeBC, Technical Safety BC and ASTMF770 is an asset.2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team.Excellent communication, interpersonal, supervisory and leadership skills.Ability to effectively communicate with staff and other department managers, external contractors, regulatory bodies etc.Strong analytical and organization skills are essential.Ability to work independently, under pressure and manage various projects within tight deadlines with a safety-first mind-set.Experience with Microsoft Office is an assetBackground working within a unionized environment is considered an asset.Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland average 8.5hrs/day with potential for longer days required throughout the season.Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required.Physical ability to spend a large part of the work day outdoors, climbing, walking and standingSuccessful candidates must undergo a Criminal Record Check. Who are you? Proactive leader, with a passion for employee engagement with guest-centric outlook.Passionate about creating safe, memorable experiences.Passionate about coaching and mentoring new and young workersSkillful, resolution driven communicatorCollaborative and results-oriented team player.Committed to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Property Administrator & Customer Service Coordinator
Housebuyers4u is looking for a highly organised Property Administrator & Customer Service Coordinator to support customers, solicitors, suppliers and internal teams through the property process. This is a varied role combining property administration, customer service, solicitor liaison, AML support, document chasing, photography and floorplan coordination, keybox arrangements, insurance administration and completion preparation. You will be an important link between the customer, the sales team, managers, solicitors and third-party suppliers. Your role will be to keep communication clear, make sure important tasks are completed on time, flag issues early and help property cases move forward smoothly. This role would suit someone who is organised, calm, accurate, customer-focused and comfortable managing multiple tasks at once. About the Role As Property Administrator & Customer Service Coordinator, you will support customers from the point they agree to proceed, helping them understand next steps, complete paperwork and stay informed throughout the process. You will arrange key parts of the customer and property journey, including solicitor introductions, AML checks, photography and floorplans, keybox fitting, document chasing, courier arrangements, meter readings and completion preparation. You will also help protect the wider team's time by handling routine queries, chasing outstanding items and escalating only the issues that require manager input. This is a role where attention to detail, follow-up discipline and customer care are essential. Key Responsibilities Customer Onboarding and Communication Contact customers once they have agreed to proceed and explain the next steps clearly. Make customer service calls to keep sellers informed and reassured. Carry out a day-three touchpoint to check whether the customer has received paperwork and understands what is required. Help customers complete forms where they have questions or need guidance. Check whether customers need help with practical moving-related queries, such as removals signposting. Keep customers updated throughout the process. Act as a professional first point of contact for routine customer queries. Escalate sensitive, urgent or deal-impacting matters to the appropriate manager. Solicitor Introductions and Conveyancing Support Introduce customers to the relevant solicitor once a case is ready to progress. Ensure solicitor details, customer details and property information are accurately recorded. Chase customers and solicitors for required paperwork. Support conveyancing-related administration to help keep cases moving. Coordinate final document signing where required, including TR1 forms, contracts, instruction agreements and witness requirements. Arrange couriers or approved local contacts for signature and witness requirements where needed. Keep clear records of solicitor communication, outstanding actions and next steps. Property Documentation and Compliance Checks Download OC1 / title documents where required. Request, save and record key property documents. For tenanted properties, chase important documents such as: AST / tenancy agreement. Gas Safety Certificate. EICR. Deposit protection information. Any other relevant tenancy documents. Flag risks to a manager, including missing deposit protection, unclear tenancy status, expired certificates or unusual property issues. Identify missing information early so that avoidable delays are reduced. AML and Identity Checks Support customer onboarding through agreed AML and identity verification processes. Carry out AML checks where required. Use the correct level of check depending on the stage and value of the case. Record AML results accurately. Escalate failed, unclear or higher-risk AML results to the relevant manager. Handle customer information confidentially and professionally. Photography, Floorplans and Brochure Support Book photography and floorplan appointments with customers and suppliers. Confirm appointment details and update internal systems. Chase suppliers for completed photos, floorplans and related information. Support the creation of property brochures and property packs using agreed templates. Ensure property information is accurate, clear and consistent before it is passed to the relevant team. Help gather information required for marketing, sale progression or onward sale. Keybox, Access and Completion Preparation Arrange keybox fitting where required. Confirm access arrangements with customers, agents, suppliers or internal contacts. Coordinate key collection, access instructions and property handover steps. Request meter readings and supporting photographs from customers or representatives. Record meter readings clearly and pass them to the correct team. Support completion-day administration and make sure key information is available when needed. Internal Coordination and Case Management Act as a filter between customers, sales consultants, managers and the wider deal process. Triage routine customer queries and escalate only the matters that require decisionmaking. Keep CRM records, trackers and case notes accurate and up to date. Monitor outstanding tasks and chase proactively. Support sales consultants and managers with administrative tasks that help cases progress. Ensure handovers between sales, admin, legal, operations and post-completion teams are clear and complete. Supplier and Third-Party Coordination Liaise with photographers, floorplan providers, couriers, solicitors, estate agents, keybox providers and local contacts. Arrange couriers for final documents where required. Coordinate with approved contacts in different regions where documents need to be signed or witnessed. Maintain professional communication with third parties. Follow up until tasks are completed and properly recorded. What Success Looks Like You will be successful in this role if: Customers feel informed, reassured and properly supported. Paperwork is received, chased and completed on time. Solicitor introductions are handled quickly and accurately. Photography, floorplans, keyboxes and couriers are arranged without unnecessary delays. AML checks are completed and recorded correctly. Tenanted property documents are chased and risk flags are escalated early. CRM notes, trackers and case records are accurate and up to date. Managers are protected from routine admin and only pulled into issues that require their input. Cases move forward smoothly because details are control ....Read more...