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Payroll Assistant

Purpose of the Role The Payroll Assistant will provide high-quality and comprehensive business support services to ensure the effective delivery of payroll functions. Working within a busy exchequer team, the postholder will be responsible for supporting payroll operations, following standard processes with accuracy, and delivering excellent customer service to both internal and external stakeholders. The role requires attention to detail, the ability to prioritise workloads, and a commitment to continuous improvement and efficiency. Key Responsibilities Deliver accurate and timely business support to ensure effective operation of payroll services, including: Data entry and analysis Record keeping Responding to payroll queries Providing administrative support at payroll-related meetings Support the delivery of the monthly payroll cycle, ensuring tasks are completed within agreed deadlines. Provide high-quality customer service, resolving straightforward enquiries and escalating complex issues when required. Ensure accurate audit trails are maintained and that records are processed in line with compliance standards. Contribute to continuous improvement, helping to identify opportunities for greater efficiency, automation, and improved working practices. Develop knowledge and skills to carry out payroll and business support tasks consistently and effectively. Support the induction and on-the-job training of new colleagues. Organise and prioritise workloads to meet deadlines, keeping managers updated on any issues that may affect service delivery. Provide accurate notes, minutes, or written records of meetings as required. Work collaboratively as part of the payroll team and provide flexible support across different work streams as needed. Skills, Knowledge & Experience Essential: Experience of working within a business support or payroll-related environment, delivering accurate and timely services. Strong communication skills with the ability to deal effectively and professionally with a wide range of stakeholders. High level of IT literacy, including use of Microsoft Office applications (Word, Excel, Outlook). Experience of delivering excellent customer service in a fast-paced environment. Ability to manage workloads, prioritise effectively, and meet deadlines. Commitment to continuous improvement and developing skills and knowledge. Desirable: Previous payroll experience. Working knowledge of HR/Payroll systems such as SAP. Behaviours & Competencies Take Responsibility: Demonstrates accountability for work, delivering results with a proactive, positive approach. Open, Honest and Respectful: Communicates clearly and courteously, building trust and positive working relationships. Listen and Learn: Responds to feedback constructively and adapts approach where needed. Work Together: Collaborates effectively with colleagues, sharing knowledge to achieve collective goals. ....Read more...

Field Service Technician

Field Service TechnicianSalary: £28,730 paRequirements for Birmingham centresHours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible.Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and the van check sheet are done each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS check, company paid for.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact preferred.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements.Responsibility of out of hour’s duties. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.   INDHS  ....Read more...

Driver Technician

Driver TechnicianSalary: £28,730 paRequirements for Birmingham centresHours 8.00am-5.00pm Monday-FridayJob purpose:Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities: Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible.Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.Ensure the vehicle safety check and the van check sheet are done each week.Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriate.Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licenceSuccessful enhanced DBS check, company paid for.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact preferred.An awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Basic computer skills for diagnostic purposes. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime if required necessitated by emergency response requirements.Responsibility of out of hour’s duties. Confidentiality:Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Health and Safety:The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.   INDHS  ....Read more...

Machine Operator - Rotomold

JOB DESCRIPTION Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration. Job Summary Under general supervision, the Machine Operator I/II/III - Rotomold is responsible for operating and monitoring rotational molding machines to produce high-quality plastic parts according to specifications. The operator ensures the molding process runs smoothly, maintains equipment, and adheres to safety and quality standards. Hiring Range Between $18/hour - $25/hour Supervision Responsibility None Education and Experience High School Diploma or GED required. Manufacturing experience preferred. Ability to operate machinery and hand tools. Strong attention to detail and problem-solving skills. Physical ability to lift heavy objects (typically up to 50lbs) and stand for long periods. Basic understanding of manufacturing safety protocols. Essential Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time. Perform operations within productivity standards in an on-demand and fast-paced environment. Operate and monitor rotational-molding machinery operations to meet quality specifications. Measure and load the correct amount of plastic resin, dye, or powder into molds. Perform finishing operations, including trimming, drilling and other secondary processes. Control the molding process to reduce or eliminate waste during setup and operation. Inspect finished products for quality and consistency. Troubleshoot equipment and production issues. Record counts and scrap materials. Performs other related duties as assigned. ------------------------------------------------------------------------------------------------------------------------------- Machine Operator I; Puller Machine Operator I is the entry-level classification in the Rotomold Machine Operator series and is intended for individuals with limited or no related work experience. As experience and proficiency are gained, assignments will become more varied and difficult; supervision become more general rather than direct. This level requires knowledge and competent demonstration of the following within 6 (six) months of hire: Operate roto-molding machines to produce plastic parts. Prepare molds by cleaning and applying release agents. Measure and load the correct amount of plastic resin or powder into molds. Secure molds in the rotational machine and initiate the molding cycle. Monitor temperature, rotation speed, and cycle time ensure quality molding. Unload finished parts from molds and inspect for defects. Perform routine preventive maintenance. Follow all workplace safety regulations. Maintain a clean and organized work area to prevent hazards.------------------------------------------------------------------------------------------------------------------------------- Machine Operator II; Finisher This is the next level of the Rotomold Machine Operator series and is required to have a minimum of 1 year of previous experience and working knowledge and competent demonstration of the following: Competence in all Machine Operator I responsibilities. Check molded parts for defects such as warping, bubbles, or incomplete fills. Perform finishing operations, including trimming, drilling and other secondary processes. Identify and document defective parts for rework or disposal Competence in all Machine Operator I and II responsibilities. Weigh and mix plastic resins with color additives. Ensure proper storage and handling of raw materials to prevent contamination. Recycle and reuse scrap material when possible. Inspect completed parts for defects and rework as needed. Communicate with rotomold leads to facilitate consistent lean manufacturing process. Assist in training, troubleshooting, and data entry Fill in for lead on certain responsibilities when needed. Forklift certification.Machine Operator II performs broader range of duties, proven skillset to fully perform Operator responsibilities, more technically complex tasks, expected to set an example of professional efficiency, and provide technical direction to less experienced staff. May also operate more than one station. ------------------------------------------------------------------------------------------------------------------------------- Machine Operator III; QA/Powder Mixer This is the senior level of the Rotomold Machine Operator series and is required to have a minimum of 2 years of previous experience and/or working knowledge and competent demonstration of the following: Competence in all Machine Operator I and II responsibilities. Weigh and mix plastic resins with color additives. Ensure proper storage and handling of raw materials to prevent contamination. Recycle and reuse scrap material when possible. Inspect completed parts for defects and rework as needed. Communicate with rotomold leads to facilitate consistent lean manufacturing process. Assist in training, troubleshooting, and data entry Fill in for lead on certain responsibilities when needed. Forklift certification. Machine Operator III perform broader skilled work and specialize in one trade or craft but perform work in a variety of disciplines. Employment Standards Knowledge of roto molding preferred. Skill in verbal and written communication, including the ability to follow both verbal and written instructions. Knowledgeable in MRP/D365 systems preferred. Skilled at working in an ever changing, fast-paced environment. Ability to pass a pre-employment background check. Knowledge and demonstration of safety procedures. Benefits Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more! Additional Considerations Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...

Scheduler

SchedulerLocation(s) Bromsgrove, WorcestershireSalary:  £25k - 27k per yearJob type: PermanentAbout usWe are Vantify. Through our unique compliance ecosystem, we deliver integrated platforms that enhance visibility, increase productivity, and minimise risk. Trusted by leading organisations like Ambassador Theatre Group, CompassRock and CEG, our integrated products cover every aspect of compliance, from risk assessments to supply chain management. When everything works together, you can spend more time on other things that matter to your business. That’s why our products have been designed to integrate with each other, helping you save time, maximise performance and maintain compliance.About the roleWe’re looking for an organised and proactive Scheduler to become a key part of our dynamic team. In this role, you’ll report to the Scheduling Team Leader and play a vital part in crafting visit schedules for our consultants. Your main focus will be balancing client needs with diary efficiency to keep operations running smoothly.You’ll be responsible for coordinating schedules, identifying the best calendar openings and working closely with clients to confirm convenient dates and times.If you thrive on managing multiple priorities, love coordinating logistics, and enjoy making things run like clockwork, this could be the perfect role for you. At Vantify, you’ll be part of a supportive team, contribute to a meaningful mission and have real opportunities to grow.What you’ll be getting up to Work closely with both clients and consultants to thoughtfully plan site visits, striking the right balance between efficiency, cost-effectiveness and client satisfaction. You’ll take the time to understand each client’s unique needs and tailor schedules to deliver an exceptional experience every time.Maximise diary efficiency by prioritising directly employed consultants first, followed by associates, to ensure optimal productivity across the team.Assign appointments to consultants based on the specific nature of the visit, ensuring the right expertise is matched with each task to achieve optimal results and client satisfaction.Work closely with consultants to maintain up-to-date diary availability, ensuring schedules remain accurate and reflect real-time changes.Serve as a key point of contact for clients, facilitating communication and sharing essential information via phone and email to ensure they remain informed and supported.Keep internal scheduling systems updated with the status of visits, ensuring accurate and easily accessible records for the team.Collaborate effectively with other departments to address scheduling queries and provide information that supports broader operational goals.Respond to client inquiries in a proactive and positive manner, resolving issues when possible and escalating more complex concerns to maintain high client satisfaction.Represent the scheduling team at client meetings when needed, fostering strong relationships and providing valuable insights to enhance the overall client experience.This role places you at the heart of operations, coordinating activities that directly influence client satisfaction and team efficiency. You’ll thrive in a collaborative environment where your organisational skills, attention to detail and proactive approach will make a significant impact! What we're looking forThe ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. In order to excel in this role you need… Organised and proactive individual who thrives in a dynamic environment.Works closely with clients and consultants to deliver exceptional service.Keen eye for detail, balancing efficiency, cost-effectiveness, and client needs when planning site visits.Confident in managing schedules and assigning appointments based on expertise.Ensures diaries are fully optimised.Strong communication skills, acting as a key point of contact for clients via phone and email.Collaborates seamlessly across departments, addresses scheduling queries, and maintains accurate records.Represents the scheduling team at client meetings to strengthen relationships and drive positive outcomes.Self-motivated, highly organised, and ready to take ownership of a role that impacts client satisfaction and team productivity. Why join us?We put people first—whether it’s our customers or our colleagues. When you join us, you’ll be part of a supportive team that values collaboration, innovation, and professional growth. We’ll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way.Our benefitsWe aim to support our colleagues both professionally and personally. Here’s a snapshot of what we offer: Salary: £25,000 – £27,000 per annumLocation: Office Based – Stoke Prior, Bromsgrove.Working Pattern: Monday to Friday 9-5:30pm with a one hour unpaid lunch break.Annual Leave: 25 days holiday in addition to usual bank holidays.Wellbeing – Health cash plan, company sick pay scheme, gym discounts, cycle to work scheme, mental health first aiders and an enhanced employee assistance programmeFinancial – Salary sacrifice pension scheme and exclusive shopping discounts through MyVantify our benefits platformFamily – We enhance statutory entitlements for family leave policies, regular opportunities to support our charity partner – Mind, you'll be covered by our group life insurance for 3 x your annual salary and we offer a one-off 2 week period of paid leave for a life event when you complete 5 years of serviceCommunity – Volunteer days and religious holiday swapsSocial – We host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of workDevelopment – We’ll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library  INDLS  ....Read more...

eCrime Enforcement Officer

Key Responsibilities Support enforcement and administrative activities in relation to trading standards and online consumer protection. Gather and handle digital evidence in line with legal and forensic standards. Carry out online inspections, research, and intelligence gathering using open-source techniques. Provide evidence in criminal or civil proceedings. Contribute to safeguarding and welfare responsibilities. Additional responsibilities by grade: Grade G: Apply advanced online research techniques and intelligence gathering. Provide enhanced technical support to complex online investigations. Grade H: Take decisions on infringements and enforcement actions. Undertake complex investigations and prepare detailed reports for potential prosecutions. Apply and interpret trading standards legislation in practical scenarios. Grade JK (Lead Officer): Lead national or regional projects, from scoping through to delivery and reporting. Mentor and supervise staff, providing quality assurance on disruption work. Act as authorised officer for covert and overt disruption activities. Contribute to the drafting and review of processes to ensure compliance with regulatory standards (e.g. ISO 17025/17020). Represent the service on national working groups and provide training to partner agencies. Person Specification Essential (Grade F upwards): Strong IT literacy with working knowledge of computer hardware and software. Knowledge of internet technologies and online platforms. Investigative mindset with the ability to analyse information from multiple sources. Good written and spoken communication skills, including the ability to give evidence in court. Grade progression requires: Training and/or certification in open-source investigation, intelligence gathering, and enforcement procedures (e.g. RIPA/IPA). Increasing knowledge of legislation, digital forensics, and online investigation techniques. Demonstrable experience in trading standards or similar regulatory/enforcement environments. At Lead Officer level, a relevant degree or significant professional experience in investigations, digital forensics, or intelligence. Desirable: Knowledge of digital forensic best practice and ACPO Good Practice Guide. Awareness of ISO standards relevant to digital evidence handling. Coding/scripting knowledge related to website design or online investigation. Other Requirements Willingness to travel across the UK, sometimes at short notice. Flexibility to work evenings, weekends, and bank holidays as needed. Ability to obtain and maintain NPPV3 security vetting. Access to personal transport for business use. ....Read more...