Insurance officer – Solihull£20.31 - £21.98 per hourHybrid working - 3 days in the officeContract – Full Time:Duties/Responsibilities:
Insurance Officer required for General Insurance Business.Officer is required to give professional insurance advise to departments, process/manage claims, liaise with Insurance Brokers and Insurance Companies.Key skills set required are: knowledge of insurance policies, Terms and conditions, claims process, claims settlement negotiations and local authority risk insurances. The post is a senior one within a small team and management style will be expected to support the various business interests, partnerships, and Members.Insurance Officer required for General Insurance Business. in the Local Authority space. Ability to read and understand insurance policy provisions, negotiate changes to insurance contacts, etc.
To find out more information please contact Lily at Lilye@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency.....Read more...
Compliance Officer (Banking) - Central London
Salary: £30k - £35k + Excellent Benefits
Office Based
Working for a leading foreign bank in Central London the Compliance Officer role will assist theHead of Compliance and MLRO to ensure that the Bank identifiesand adheres to all regulations in its defence against the risk of terroristfinancing and money laundering.
The Role:
You will play an important role in setting policy for the prevention of financial crime and in particular provide guidance on AML, CFT, sanctions and ABC risk assessments and the CDD and EDD requirements for specific client relationships.
Responsibilities:
* You will assist in the day-to-day running of the compliance department, give guidance and advice on regulatory changes, assist with writing and maintaining policies and procedures, and liaise with senior managers to ensure the proper implementation of established compliance policies.
* You will work with heads of the business departments as well as the compliance manager to develop procedures and deliver focussed relevant training to them in AML and CFT and develop concise solutions to implementing regulatory changes.
* You will work with the team to monitor and report on any risks of noncompliance within the Bank and propose and follow up that appropriate remedial actions have been taken to achieve completion.
* You will assist in developing risk reporting tools and measures to provide a clear ongoing profile of the risk the banks TF & ML risk and assist in preparing concise reports to committees, executives and above.
What youll need to be successful as a Compliance Officer:
* Experience in a compliance role working within Financial Services.
* Experience in effecting change and overcoming objection in a challenging regulatory environment.
* An Understanding of AML and CFT Regulations.
* Communication skills, interacting with bank staff to communicate compliance requirements.
* IT skills, proficient in the use of risk management tools and systems to analyse the degree of compliance with external regulations.
Salary & Benefits:
* Competitive salary
* Annual Bonus
* Pension and health insurance plans
* Flexible working: work from home
* Life Assurance
* Optical Reimbursement
* Gym Membership
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Compliance Officer, Risk Officer, Compliance Manager, MLRO, Officer, compliance, financial, Banking
....Read more...
Monitoring Officer / Assessor
Location: Woodford Green, East London
Salary: £23k - £26k + Excellent Benefits
Job Type: Permanent, Full-Time, Monday - Friday
The Client:
Our client is a reputable home care services provider, offers support to individuals across all age groups, addressing diverse needs including dementia, learning, and physical disabilities.
The Role:
As a Monitoring Officer / Assessor, you will conduct quality audits and ensure care standards are upheld.
Responsibilities:
* Address maintenance issues and safety hazards as per protocols.
* Monitor and ensure the neat appearance of carers.
* Maintain and update client records regularly.
* Participate in client reviews and interdisciplinary meetings, addressing complaints.
* Perform a mix of office and community-based duties.
* Execute quality monitoring visits and calls to clients.
* Conduct spot checks and assess medication management by care staff.
Requirements:
* Previously worked as a Monitoring Officer, Assessor or in a similar role.
* Possess relevant qualifications.
* Proficiency in the English language.
* Exceptional communication skills, both written and verbal.
* Strong organisational skills.
* At least 3 years of experience in care work would be preferred.
* First Aid Certification would be preferred.
* Valid UK driving licence.
Benefits:
* Competitive salary
* 28 days holidays
* Company pension
* Company events
* Casual dress
* Free parking
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Monitoring Officer, Care Assessor, Quality Assessor, Care Supervisor, Senior Support Worker, jobs
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HR & Payroll Officer
Location: Stoke-on-Trent, Staffordshire
Salary: £28k - £30k + Excellent Benefits
Monday - Friday, 9am - 5pm (35 hours)
Our client is a well-established manufacturing firm, they are recruiting for a HR & Payroll Officer, this role will be an integral part of the team and handle diverse responsibilities across HR, recruitment, and payroll functions.
HR Responsibilities include:
* Handling inquiries into the HR department and managing them appropriately.
* Coordinating end-to-end recruitment, interviewing and onboarding new hires.
* Maintaining accurate employee data across HR and payroll systems.
* Ensuring smooth induction for new employees.
* Monitoring absence and attendance in the workplace
* Maintaining and updating employee records.
Payroll Responsibilities include:
* Processing monthly payroll, managing salaries, hours, overtime, and deductions.
* Managing pension schemes and overseeing contribution payments.
* Conducting annual salary reviews and processing bonus payments and P11Ds.
* Reconciling the payroll to ensure data has been accurately processed.
* Issue of P45's for leavers.
* Reconciling payroll accounts towards monthly and year end audits.
* Generating payroll and HR reports.
Skills & Experience:
* Minimum of 2 years payroll and HR experience.
* Confidence with verbal queries and email correspondence.
* Excellent attention to detail with a high level of accuracy.
* Be able to show your initiative to solve problems.
* Excellent IT skills, including working knowledge of Outlook, Word, and Excel.
* Demonstrate discretion when dealing with confidential information.
* Knowledge of employment law.
* CIPD qualification desirable.
Benefits:
* Salary circa £30,000
* Annual Bonus
* Pension scheme
* Free on-site parking
* Private medical cover
* Employee assistance program
* Friendly working environment
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: HR Executive, HR Advisor, HR officer, HR & Payroll, Payroll specialist, Payroll Officer, HR, Payroll
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Business Support Officer
Service care Solution are currently recruiting for a Business Support Officer in Bedfordshire
We are looking for a Business Support Officer to provide comprehensive business and administrative support to a team. The role involves working with external colleagues including providers of education, social workers, and schools to ensure effective communication on the Household Support Fund (HSF) vouchers.
Main Responsibilities
As a Business Support Officer, you will be responsible for:
Provide support administrating and delivery of the Household Support fund - FSM vouchers and other activities
Support the Performance team/CBC gathering key information from School and providers to accurately process vouchers and ensure smooth delivery of vouchers through informed decision making
Liaise with external colleagues including providers of education, social workers, schools to ensure effective communication on the HSF vouchers
Support resolving queries with services/providers, parents and others
Undertake such duties consistent with the role to ensure the LA meet and submitted delivery plan and therefore meeting the funding requirement
Requirements:
experience as a Business Support Officer or similar administrative role
Proficient with Microsoft Office Suite
Enhanced DBS
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll services twice a week
Hybrid working
If you are interested in the Business Support Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!....Read more...
Monitoring Officer / Assessor
Location: Woodford Green, East London
Salary: £23k - £26k + Excellent Benefits
Job Type: Permanent, Full-Time, Monday - Friday
The Client:
Our client is a reputable home care services provider, offers support to individuals across all age groups, addressing diverse needs including dementia, learning, and physical disabilities.
The Role:
As a Monitoring Officer / Assessor, you will conduct quality audits and ensure care standards are upheld.
Responsibilities:
? Address maintenance issues and safety hazards as per protocols.
? Monitor and ensure the neat appearance of carers.
? Maintain and update client records regularly.
? Participate in client reviews and interdisciplinary meetings, addressing complaints.
? Perform a mix of office and community-based duties.
? Execute quality monitoring visits and calls to clients.
? Conduct spot checks and assess medication management by care staff.
Requirements:
? Previously worked as a Monitoring Officer, Assessor or in a similar role.
? Possess relevant qualifications.
? Proficiency in the English language.
? Exceptional communication skills, both written and verbal.
? Strong organisational skills.
? At least 3 years of experience in care work would be preferred.
? First Aid Certification would be preferred.
? Valid UK driving licence.
Benefits:
? Competitive salary
? 28 days holidays
? Company pension
? Company events
? Casual dress
? Free parking
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual righ....Read more...
Social Care Access Officer
Service care Solution are currently recruiting for a Social Care Access Officer in Adult Services, with Newham Council.
The Social Care Access Officer will take ownership and responsibility for a wide variety of enquiries received from the public, both over the phone and electronically, providing a comprehensive front door, single point of contact for all adult social care.
Main Responsibilities
As a Social Care Access Officer, you will be responsible for:
Take ownership and responsibility for a wide variety of enquiries received from the public, both over the phone and electronically.
Resolve adults social care enquiry as first point of contact with Adult Social Care.
Deliver excellent customer care standards, maintain a high quality and professional service.
Quickly evaluate situations, identify risk, and initiate appropriate actions.
Organise tasks and workloads independently to meet timescales, demonstrate accountability and seek appropriate management oversight as required.
Requirements:
Experience in a health or social care setting and have good time management skills and be able to work in a pressurised environment.
Ability to communicate effectively via the telephone, along with the ability to input information into our customers data system
Enhanced DBS
Working with Service Care Solutions comes with many benefits, including:
A specialist consultant within an experience and dedicated recruitment team
Excellent rates of pay
Payroll services twice a week
If you are interested in the Social Care Access Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!....Read more...
Job Title – Cemeteries Admin Officer
Location – Hampshire SO45
Contract – Temp 8 weeks
Hours – 30
Role summary –
This company is looking for a Cemeteries Officer to manage all day-to-day aspects of the Cemeteries and Burials Service ensuring that all burials and memorial installations take place in accordance with the companies policy and legal requirements. The successful candidate will be responsible for creating and maintaining burial records and databases relating to Cemeteries and Open Spaces, ensuring health and safety inspections have occurred and are filed prior to an internment or memorial inspection, and advising the Open Spaces Officer with the progression of the company’s policy, schemes, and regulations regarding Cemetery operations.
Key Responsibilities:
Deliver the Cemeteries and Burial Service and inform the Open Spaces Officer in developing strategies for improving service delivery, customer satisfaction and future Cemetery provision.
Maintain financial aspects relating to Cemeteries, including taking payments and maintaining records.
Design and maintain appropriate databases and produce system reports.
Maintain appropriate pages of NFDC website, ensuring consistency with Cemetery Regulations and communications policy.
Ensure development and maintenance of paper and ICT systems to meet current and future needs of the Service, maintaining performance and statistical information as requested.
Research, develop and utilise knowledge gained in the application of burial and exhumation legislation and will advise members of the public, Elected Members, Funeral Directors and outside Professionals on burial and memorial related matters.
Requirements:
Good level of general education equivalent to at least 3 GCSE or equivalent including Maths and English at level C or above.
Excellent interpersonal skills, high standard of written and verbal communication skills.
Ability to handle enquiries and the bereaved with respect and in an appropriate manner.
An experienced administrator with at least 3 years' experience within a customer services environment.
Competent IT skills, with knowledge of Microsoft Office, Word, Excel and Access.
Current driving licence.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
SEND Support Officer
About the Role
Camden Council are seeking a highly motivated and organised SEND Support Officer to join their team.
Role
Undertake a range of administrative duties to support teams and ensure a high quality, customer-focused and value for money administrative service
To be able to keep accurate records of work and manage data and recording systems, including cross-referencing EXCEL spreadsheets to ensure information is recorded in such a way that the local authority can comply with and report on statutory responsibilities
To be able to manage relationships with client groups to be able to gather relevant information
To maintain accurate and administrative systems including electronic and manual information management systems
To process annual reviews for children and young people
To visit schools and maintain contact with families
Carrying out the statutory assessment processes
Job Requirements
Experience in administrative support roles
Experience within SEN
Experience in processing Annual reviews for children and young people
Experience in carrying out the statutory assessment process
How to Apply
If you are interested in this exciting opportunity, please submit your CV
....Read more...
Job Title – Customer Services Officer
Location – London NW8
Contract – 12 weeks
Hours – 37
Role summary –
This client is currently seeking a skilled Customer Services Officer to join their team. The successful candidate will be responsible for managing customer calls, investigating, and resolving complaints, and providing support and advice to customers and colleagues. The Customer Services Officer will also liaise with housing and repairs colleagues to ensure a timely and high-quality service to residents.
Key Responsibilities:
Receive and manage customer calls.
Raise support tickets to enable tracking and resolution of customer repair, housing, and rent requests.
Investigate and resolve customer complaints.
Provide regular, up to date information, support and advice to C&C customers and colleagues alike.
Liaise with housing and repairs colleagues to ensure a timely and high-quality service to our residents.
Provide support, in any capacity, to Service Hub colleagues.
Administer repairs/housing email inboxes.
Provide admin assistance to the housing allocations department.
Requirements:
Previous experience in a customer service role
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work well under pressure and in a fast-paced environment.
Proficient in Microsoft Office Suite
Ability to work independently and as part of a team.
Experience working in a housing or repairs environment is desirable.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Tenancy Management Officer Oxford Temporary Full TimeWe are seeking an experiences and enthusiastic Tenancy Management Officer to join a team in Oxford on a full-time temporary ongoing basis. The Tenancy Management Officer will play a vital role in ensuring the delivery of high-quality tenancy and estate management services to our customers while upholding the vision and business objectives of the company. Requirements
Previous experience in a similar role within Social Housing / property/ tenancy sustainment
In-depth knowledge of relevant legislation and current issues within the housing sector, including the impact of homelessness
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Strong organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Good working knowledge of statistical analysis, and understanding of financial issues
Knowledge of the Welfare Benefit system
UK Driving License and Vehicle required
Role Expectations
Provide tenancy and void management of a patch of properties within Oxford, Kidlington and Abingdon
Cover all aspects of tenancy management including transfer visits, welcome visits, tenancy changes, tenancy terminations and enforcement of tenancy conditions
Be a first point of contact for tenants and provide excellent customer service
Maximise rental income and reduce void costs by prompt termination and re-letting vacant properties
Responsibility for managing housing issues and following relevant policies including safeguarding, welfare concerns and more
Produce reports and statistics when required and maintain accurate, up to date and comprehensive records of action taken
Ensure compliance with legal, statutory, and organizational provisions governing service delivery, including maintaining accurate housing information and managing information securely
Develop working relationships with colleagues, as well as key partners
Liaise with external partners, including local authorities and support agencies, and ensure effective service is delivered
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Technical Compliance Manager / Compliance Officer Wincanton / Shepton Mallet / Yeovil A303 area £45,000-50,000 My Client, a successful, innovative and expanding food packaging company is looking to recruit a Technical Compliance Manager / Compliance Officer / QMS Manager for their modern site in Somerset. This is a newly created role and one which will be pivotal to the continued growth. Knowledge of BRC, Quality Management Systems QMS and ideally Packaging will be the key requirements for this role as well as a person that is happy working for a family company. This is a Monday - Friday role - Office based although must be happy spend time in the factory . Hours of work ideally 07.30 - 16.30 Mon - Fri. Main job duties will include: ·Production of Company and Customer Specifications ·Internal auditing ·Management of supplier / raw material information ·Responding to QC and production queries ·Writing of systems and procedures to develop best practice within the business and ensure conformity to BRC ·Input and maintenance of data within Company database ·Support and Lead the business with technical queries Technical Compliance Officer Skills / Experience required: ·BRC experience ·QMS experience ·Competent in using Microsoft Office and Outlook, including Word and Excel. Knowledge of Cin7 helpful though not essential. ·HND or degree (or equivalent) in Food Science / Technology or similar ·Previous experience working in a similar role ·This is very much a Hands on role This role is commutable from Yeovil, Wincanton, Shepton Mallet, Frome, Castle Cary, Martock, Somerton, Shaftesbury and may suit a candidate that has previously worked as a Technical Manager, Technical Officer, Compliance manager, Quality, Quality Systems, BRC, Food Safety Standards ....Read more...
Council Tax Officer / Revenues & Benefits Officer Lewisham, London Temporary (6 Month Contract – Possibility to Extend) Hours Per Week: 35.00 (Hybrid Role, 40% office-based)We are seeking a dynamic and experienced Council Tax Officer / Revenues & Benefits Officer to join our team. This role is essential in ensuring the smooth operation of council tax administration, encompassing billing, discounts & exemptions, and recovery processes.Key Requirements:
Recent experience in a revenues environment, with a focus on call centre operations.
Minimum of 2 years recent experience specifically in Council Tax administration.
Familiarity with Enterprise and Academy systems is highly desirable.
Exceptional communication skills, both verbal and written, to effectively engage with diverse stakeholders.
Flexibility is crucial, with the ability to adapt to various tasks and responsibilities.
Proven ability to handle challenging customers in a call centre environment.
Key Responsibilities:
Demonstrate a commitment to delivering excellent customer service in a customer-focused environment.
Organise workload efficiently to meet targets and deadlines, both independently and as part of a team.
Maintain detailed knowledge of housing & council tax benefit legislation to ensure compliance.
Process housing benefit claims accurately and efficiently, adhering to relevant regulations.
Exhibit self-motivation, flexibility, and resourcefulness in fulfilling job duties.
Uphold trustworthiness and reliability in all aspects of the role.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk ....Read more...
Technical Compliance Manager / Compliance Officer Wincanton / Shepton Mallet / Yeovil A303 area £45,000-50,000 My Client, a successful, innovative and expanding food packaging company is looking to recruit a Technical Compliance Manager / Compliance Officer / QMS Manager for their modern site in Somerset. This is a newly created role and one which will be pivotal to the continued growth. Knowledge of BRC, Quality Management Systems QMS and ideally Packaging will be the key requirements for this role as well as a person that is happy working for a family company. This is a Monday - Friday role - Office based although must be happy spend time in the factory . Hours of work ideally 07.30 - 16.30 Mon - Fri. Main job duties will include: ·Production of Company and Customer Specifications ·Internal auditing ·Management of supplier / raw material information ·Responding to QC and production queries ·Writing of systems and procedures to develop best practice within the business and ensure conformity to BRC ·Input and maintenance of data within Company database ·Support and Lead the business with technical queries Technical Compliance Officer Skills / Experience required: ·BRC experience ·QMS experience ·Competent in using Microsoft Office and Outlook, including Word and Excel. Knowledge of Cin7 helpful though not essential. ·HND or degree (or equivalent) in Food Science / Technology or similar ·Previous experience working in a similar role ·This is very much a Hands on role This role is commutable from Yeovil, Wincanton, Shepton Mallet, Frome, Castle Cary, Martock, Somerton, Shaftesbury and may suit a candidate that has previously worked as a Technical Manager, Technical Officer, Compliance manager, Quality, Quality Systems, BRC, Food Safety Standards ....Read more...
Asset Management Officer
Caerphilly
About the Role
The Asset Management Officer will be responsible for managing an effective Housing Asset Management System to ensure the information held is robust enough to drive the operational process of the Housing Building Maintenance service. The successful candidate will assist in identifying required programmes of work including financial and resource demand to ensure the company's housing stock is maintained to Welsh Housing Quality Standards (WHQS) and improved to meet Welsh Government aims and objectives.
The Asset Management Officer will conduct full-scale property asset reviews and options appraisals to assist in identifying additional programmes of work against potential future investment and/or resource availability and react to any new legislation. The successful candidate will monitor the performance of programmes in relation to asset compliance and programme completions and ensure accurate recording of asset data is maintained for future work programmes.
About the Candidate
QUALIFICATIONS Relevant Level 4 qualification on the Credit and Qualifications Framework for Wales (CQFW). For example ILM/NVQ Level 4 in Management or HNC in Building / Construction.
Relevant Level 5 qualification on the Credit and Qualifications Framework for Wales (CQFW). For example Management, Building or Construction.
If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk
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Job Title – Customer Services Officer
Location – Bournemouth BH2
Contract – Temp
Hours – 37
Role summary –
This company is currently seeking a highly motivated and experienced Customer Services Officer to join their team. As a Customer Services Officer, you will be responsible for providing exceptional customer service to clients and customers while working collaboratively with the team to ensure that all tasks are completed efficiently and effectively. This is a great opportunity for someone who is looking for a challenging and rewarding role in a dynamic and fast-paced environment.
Key Responsibilities:
Provide excellent customer service to clients and customers.
Work collaboratively with the team to ensure that all tasks are completed efficiently and effectively.
Respond to customer inquiries and complaints in a timely and professional manner.
Process customer orders and payments accurately and efficiently.
Manage and update customer information in the company's database.
Identify and escalate issues to the appropriate team members as needed.
Assist with other duties as assigned by the manager.
Requirements:
Previous experience in a customer service role.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making skills.
Ability to work independently and as part of a team.
Strong attention to detail and accuracy.
Proficient in Microsoft Office and other relevant software.
Ability to work from home as well as in the office as and when required by the manager.
Must be a local candidate with experience in customer services.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Estate Officer Hammersmith, London Temporary Full TimeWe are seeking an experienced and dedicated Estate Officer to join a team in Hammersmith on a full-time temporary ongoing basis. The Estate Officer will be required to be primarily out on patch and will provide a high quality, responsive estate management service to our residents by ensuring communal areas are safe and attractive, and undertake minor works or repairs to minimise potential risks. Please note driving a fleet van is a main component of this role and a full UK Driving Licence is required. Requirements
Previous experience in a similar role as Estate Officer, Groundskeeper, etc preferred but not essential
Full UK Driving Licence required
Driving focused role at least 2-5 years experience
Excellent customer service
Ability to undertake manual handling activities
Knowledge and understanding of Health and Safety legislation
Friendly, approachable demeanour with a "can do" attitude
Role Expectations
Ensure the safety and attractiveness of communal areas through regular inspections and minor repairs
Support local teams in achieving Fire Risk Assessment targets by conducting scheduled and emergency clearances of communal hallways
Communicate effectively with Housing Officers, Residents, Contractors, and local authorities
Uphold Health and Safety legislation to create a safe and happy environment for all residents
Demonstrate a proactive, problem-solving approach to address issues promptly and efficiently
Build positive relationships with residents and contractors to achieve high standards with minimal disruption
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Service Care Solutions are looking for a Police Investigator to work within the Merseyside Police on a 12-month contract.Location: LiverpoolJob role/responsibilities: Undertake the investigation of serious and complex crime in accordance with the Investigation Allocation Model supporting Level 1, Level 2 and Level 3 Investigations in order to increase public satisfaction and reduce the fear of crime.
Undertake the investigation of serious and complex crime in accordance with the Investigation Allocation Model supporting Level 1, Level 2, and Level 3 Investigations to increase public satisfaction and reduce the fear of crime.
To serve as a case builder supporting level 2 and 3 Investigations, handling duties such as Officer in the case, telecommunications officer, exhibits officer, and disclosure. Ensure legal and procedural compliance in reviewing records and documentation, identifying further investigative opportunities.
Individually manage allocated crimes and tasks, multitasking across various roles in serious and complex investigations, and handle workload without supervision. Recognize urgent matters to expedite resolution or escalate to the Detective Inspector.
Complete files for prosecutions, act as case officer in complex crime investigations, submit evidence to national standards, and attend judicial proceedings if required.
Assist in operational activities during suspect arrests, including handling exhibits to evidential standards, conducting interviews, taking statements, and supporting witness management throughout the criminal justice process.
Effectively manage and investigate Hate Crimes, providing specialist advice, supporting partner agencies, and developing strategies to prevent and reduce repeat offenses.
Support the warrants process, prepare paperwork for search warrants, execute search warrants, and conduct searches in collaboration with police officers.
Obtain and present CCTV and other images in a digital format, conduct House to House inquiries, and be accountable for Health and Safety issues in the post holder’s area of responsibility.
Exploit criminal intelligence opportunities, submit intelligence reports on suspected criminal activity, and undertake responsibilities related to information management, data quality, information sharing, intelligence, and information security.
Undertake responsibilities for business change and projects within the Investigative strand.
Knowledge/Experience required:
Proven inter-personal and communication skills, both oral and written.
The post holder must be able to write and produce comprehensive letters and reports to a high standard.
Ability to plan and organise, manage priorities, balancing their workload and work to deadlines.
The post holder must be willing and able to undertake relevant courses to enable them to conduct criminal investigations together with the ability to interview witnesses and victims and interview suspects. They must have or be able to work towards gaining a sound and accurate working knowledge of legislation and procedures relevant to the documenting, handling and storage of exhibits, the responsibilities, and procedures in respect of disclosure.
Required to lawfully exercise with professional judgement the ‘designated powers’ of an investigator.
If you are interested in this role or want further discussion, please contact Lewis O’Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £400 referral scheme in place.....Read more...
Job Title – eProcurement Support Officer
Location – Northumberland NE61
Contract – Temp
Hours – 37
Role summary –
This company is looking for an experienced eProcurement Support Officer to join their team. As an eProcurement Support Officer, you will be responsible for providing support to the company's eProcurement system and ensuring its smooth functioning. You will also be responsible for maintaining the system and providing technical support to users.
Key Responsibilities:
Providing technical support to users of the eProcurement system
Maintaining the eProcurement system and ensuring its smooth functioning
Working closely with the procurement team to ensure that the system meets their needs
Identifying and resolving technical issues related to the eProcurement system
Providing training to users on how to use the eProcurement system
Requirements:
At least 2 years of experience in a similar role
Strong technical skills and experience with eProcurement systems
Excellent communication skills and the ability to work well in a team
Strong problem-solving skills and the ability to work well under pressure
Experience with project management and the ability to manage multiple projects simultaneously
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Right to Buy Officer Southwark, London Temporary – 6 Month Contract Hybrid (2 days a week in Office), Full Time - 36 hours a weekAre you ready to play a crucial role in empowering residents to achieve homeownership? We are currently seeking a skilled and dedicated Right to Buy Officer to join a team in Southwark, London. This role requires a comprehensive understanding of Right to Buy legislation, financial assessments, and anti-money laundering regulations. You will be responsible for ensuring the integrity of the application process, drafting legal documentation, and managing communications with various stakeholders.As a Right to Buy Officer, you will be responsible for providing an efficient and responsive service to Southwark residents seeking guidance on Right to Buy claims. Your primary duties will include managing Right to Buy applications from initiation to completion, ensuring compliance with legislation, council policy, and procedures. You will collaborate with various council divisions to assess each case individually and determine the best resources available. Additionally, you will conduct financial and fraud assessments, draft legal documentation, and provide comprehensive support to applicants throughout the process.Key Requirements:
Demonstrate an intricate understanding of the Housing Act 1985 and case law developments to inform decision-making on Right to Buy applications.
Manage a caseload of Right to Buy applications, ensuring all tasks are completed within legislative requirements and council policies.
Liaise with internal departments, external agencies, and community organisations to facilitate the application process and ensure compliance.
Maintain accurate records, analyse data, and identify areas for service improvement and risk management.
Utilise technology effectively for case management and compile statistical information related to your work area.
Provide advice and support to applicants, internal colleagues, and external bodies through written correspondence, telephone, and in-person interactions.
Contribute to policy development within the Housing department and adhere to health and safety regulations at all times.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
Targeted Tenancy Officer Islington, London Temporary Full TimeWe are seeking a dedicated and skilled Targeted Tenancy Officer to join a team based in Islington on a full-time temporary ongoing basis. The Targeted Tenancy Officer will play a pivotal role in delivering comprehensive and person-centred tenancy management services across the area. This role involves working as part of a multi-functional Housing team to provide services to all tenants. Please note this role requires a Basic DBS check. Requirements
Previous experience in a similar role within Tenancy Management
Ability to handle complex cases and emergency situations
Strong understanding of housing law, policies, and procedures
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Strong organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Good working knowledge of statistical analysis, and understanding of financial issues
Basic DBS certificate required
Role Expectations
Provide a responsive and proactive tenancy management service, utilizing interventions to reduce risk and promote resilience among tenants
Assess, record, manage, and review risks, ensuring compliance with statutory obligations and duties
Proactively identify and engage with residents who may be at risk of poor outcomes, offering support accordingly through targeted visits and intervention
Make decisions on behalf of the service, using professional judgment and anticipating the impact on stakeholders, including decisions regarding legal action and risk management
Maintain Records: Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed
Develop working relationships with colleagues, as well as key partners
Liaise with external partners, including local authorities and support agencies, and ensure effective service is delivered
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Job Title – Leasehold Support Officer
Location – London E1
Contract – Temp til Jan '25.
Hours – 35
Role summary –
This company is seeking a highly motivated and organised individual to join their team as a Leasehold Support Officer. The successful candidate will be responsible for providing administrative support to senior staff and handling a range of internal and external enquiries in a polite and professional manner. The Leasehold Support Officer will also be expected to maintain file management systems, compile, and process information regarding revenue accounts, and produce statutory legal documentation.
Key Responsibilities
Provide administrative support to senior staff on a planned or ad-hoc basis.
Handle a range of internal and external enquiries in a polite and professional manner.
Set up and maintain file management systems, including archiving, storing and retrieving documents.
Compile and process information regarding revenue accounts
Produce statutory legal documentation, such as Section 125 Notices
Contribute towards achieving the Services performance targets.
Demonstrate use of systems and processes to other service members and aid with using them.
Monitor progress of work processes and create basic reports.
Carry out other reasonable ad hoc duties to support the Service, which are commensurate with the expectation of the post as directed by the line manager or the Head of Service
Requirements
Excellent organisational and time management skills
Strong attention to detail
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills
Proficient in the use of IT systems and processes
Experience in a similar administrative role
Knowledge of revenue accounts and statutory legal documentation
Ability to maintain confidentiality and comply with data protection regulations.
Demonstrate use of systems and processes to other service members and aid with using them.
Monitor progress of work processes and create basic reports.
Carry out other reasonable ad hoc duties to support the Service, which are commensurate with the expectation of the post as directed by the line manager or the Head of Service
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk....Read more...
Brokerage Officer
Children's Services / Placements
Job Description
London Borough of Newham are currently seeking a highly motivated and customer-focused Brokerage Officer to join their team. As a Brokerage Officer, you will be responsible for assessing the placement and service needs of children and young people and matching them to available services. You will provide advice and guidance to team colleagues and ensure that suitable matches are made between the identified needs of a child and potential providers.
You will be responsible for quality assuring the provision of information to enable suitable matches to be made and ensuring that the needs of the children, young people and their families are met. You will also review and monitor contracted services for the children allocated in compliance with relevant regulation, policies and practice guidance.
You will offer effective social work challenge to front line workers to ensure that care planning practice informs the purchasing of placements. You will also offer commissioning advice at care/placement focused meetings and review and make recommendations for existing placements which have fallen below the regulatory standards set by Ofsted and/or where the local authority have received a notification of a significant event.
Key Responsibilities:
Assess children and young peoples placement and service needs and match these to available services
Deliver a customer-focused duty service along with team colleagues, including the provision of advice and guidance on matching needs to services
Quality assure the provision of information to enable suitable matches to be made between the identified needs of a child and potential providers
Deliver value for money (cost, quality and outcomes) in meeting the needs of the children, young people and their families
Review and monitor contracted services for the children allocated in compliance with relevant regulation, policies and practice guidance
Offer effective social work challenge to front line workers to ensure that care planning practice informs the purchasing of placements
Offer commissioning advice at care/placement focused meetings
Review and make recommendations for existing placements which have fallen below the regulatory standards set by Ofsted and/or where the local authority have received a notification of a significant event
Requirements
Experience of working in a brokerage or commissioning role within children's services
Excellent communication and interpersonal skills
Ability to work effectively in a team and independently
Strong analytical and problem-solving skills
Knowledge of relevant legislation, policies and practice guidance
Ability to manage a busy workload and meet tight deadlines
Application Process
If you are interested in this Brokerage Officer role, please submit your CV via email to Ashley.Brown@servicecare.org.uk or call the office on 01772 208 964.
I look forward to hearing from you :). ....Read more...
Housing Revenue Support Officer6 month contract 37 hours Hybrid £17A local authority are recruiting for a Housing Revenue Support Officer to support the provision of a quality rent administration and management and processing of direct debits for their housing tenants across Adur and Worthing.The Role The focus of this Housing Revenue Support Officer role is to administer the Direct Debit process, calculating payments and amending Direct Debits to reflect any rent account changes. You will also administer the rent refunds process by calculating refund due, sending out the rent refund claim information and processing the refund requests. Key tasks and responsibilities will include:
Effective calculation, monitoring and management of Direct Debits payments for our tenants:
Generate Direct Debits (Orchard Housing System)
Check for accuracy and identify required changes, for example linked to housing benefit claims or changes in circumstances
Reconcile and implement any changes
Undertake appropriate banking activities
Interrogation of the rent system to determine arrears cases for recovery action in accordance with the arrears recovery policy.
Production of mail merge letters, reports and statistics
General admin duties, including and not exclusive to filing and scanning, post Assist with end of year processes
Work with others to improve customer service
To organise, deliver and maintain reliable customer service.
The Candidate To be considered for this Housing Revenue Support Officer role, you will require the following skills and experience:
Experience of housing finance including managing direct debits in a housing context
Good, up to date knowledge of welfare benefits systems
Experience of working with our housing management system Orchard (MRI).
A methodical, organised approach to work, self motivation and personal drive to complete tasks
Attention to detail is essential.
Excellent numeracy and data management skills.
Effective planning and organising skills
Able to meet deadlines in a fast-paced, high pressure environment
Good IT proficiency
The Contract This is a temporary Housing Revenue Support Officer vacancy, running until November 2024 initially, though this is likely to be extended or made permanent. The role is 9-5 Monday to Friday and has some flexibility for hybrid working.How to Apply To apply for this Extra Care Relief Scheme Manager role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Neighbourhood Response Officer North London (covering Tower Hamlets, occasional cover for Havering and Waltham Forest) Start Date: 20/05 Temporary – 1 month rolling contract Full Time, 36 hours per week Hybrid working availableWe are seeking confident, customer-focused Neighbourhood Response Officers to join a team in North London. The client is dedicated to ensuring that their estates are places where residents thrive. They operate in a rewarding environment, providing support to vulnerable customers and tackling anti-social behaviour.Key Responsibilities:
Collaborate with other teams, external agencies, and residents to maintain clean and safe Clarion Neighbourhoods.
Conduct fire risk assessments and estate inspections.
Investigate breaches of tenancy and take appropriate action.
Develop and deliver neighbourhood plans and local offers.
Work with local resident groups to enhance community facilities, activities, and events.
Requirements:
Basic DBS required.
Minimum one year of experience as a housing officer or in a housing environment (transferable skills).
Driving license and access to own vehicle preferred.
Additional Information:
Regular travel across North London required to meet residents and fulfill business needs.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
