Project Officer Renters Rights Act
Location: Waltham Forest
Hours: Part-Time 22 Hours per Week
Pay Rate: £26.04 per Hour (PAYE)
Are you an experienced housing professional with a strong understanding of housing legislation and project delivery? We are seeking a proactive and organised Project Officer to support the implementation of the Renters' Rights Act within a busy local authority housing service.
- Provide specialist advice and recommendations based on research, analysis, and evaluation of information.
- Manage complex and escalated customer enquiries and issues.
- Support the development and delivery of service plans to meet strategic objectives.
- Research legislative and policy developments and translate findings into reports, recommendations, and actions.
- Assist with projects and programmes to ensure compliance with the Renters' Rights Act.
- Maintain accurate project records, monitoring information, and data management systems.
- Build effective working relationships with internal and external partners and stakeholders.
About You You will have:
- Knowledge and understanding of the Renters' Rights Act and the Homelessness Reduction Act 2017.
- Experience managing projects within a large organisation, delivering work to agreed timescales, budgets, and quality standards.
- Experience working with a variety of internal and external partners.
- Experience engaging with residents from diverse communities.
- Strong report writing, communication, organisational, and analytical skills.
- Good IT, presentation, literacy, and numeracy skills.
- The ability to work independently and collaboratively as part of a team.
This is an excellent opportunity to contribute to a significant housing reform programme and make a positive impact on local communities. Apply now with your updated CV.....Read more...
An opportunity has arisen for a Compliance Property Manager to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market.
As a Compliance Property Manager, you will oversee compliance activities across a residential property portfolio, ensuring all legal, regulatory and safety obligations are met efficiently and accurately.
This full-time role offers salary of £32,400 and benefits. Property Administrators or Lettings Administrators with strong compliance experience will also be considered.
You will be responsible for:
* Managing compliance requirements across a portfolio of residential properties.
* Monitoring and tracking statutory inspections, certifications and renewal deadlines.
* Arranging and coordinating safety inspections and compliance-related assessments.
* Liaising with landlords, tenants, contractors and relevant external bodies.
* Coordinating remedial works identified through inspections and compliance reports.
* Maintaining property compliance information within internal systems.
* Supporting the implementation of legislative and regulatory updates.
* Assisting with HMO licensing obligations and associated compliance requirements.
What we are looking for:
* Previously worked as a Property Compliance Manager, Compliance Property Manager, Property Compliance Officer, Property Compliance Coordinator, Lettings Compliance Manager, Lettings Compliance Officer, Lettings Property Manager, Property Management Coordinator, Property Administrator, Property Coordinator, Lettings Coordinator, Lettings Administrator, Tenancy Coordinator, Tenancy Administrator or in a similar role.
* Experience within property, compliance, administration, or a similar coordination role
* Knowledge of compliance processes and regulatory requirements.
* Strong organisational skills and attention to detail.
* Excellent communication and stakeholder management skills.
Knowledge of some/all the following would be beneficial:
* Scottish lettings legislation
* Gas Safety Certificates
* EICR requirements
* Legionella Risk Assessments
* PAT Testing
* Smoke and Heat Alarm Compliance
* Carbon Monoxide Detection Regulations
* HMO Licensing and Compliance
This is an excellent opportunity for a highly organised property or compliance professional looking to develop their career within a respected residential lettings business.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Compliance Property Manager to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market.
As a Compliance Property Manager, you will oversee compliance activities across a residential property portfolio, ensuring all legal, regulatory and safety obligations are met efficiently and accurately.
This full-time role offers salary of £32,400 and benefits. Property Administrators or Lettings Administrators with strong compliance experience will also be considered.
You will be responsible for:
? Managing compliance requirements across a portfolio of residential properties.
? Monitoring and tracking statutory inspections, certifications and renewal deadlines.
? Arranging and coordinating safety inspections and compliance-related assessments.
? Liaising with landlords, tenants, contractors and relevant external bodies.
? Coordinating remedial works identified through inspections and compliance reports.
? Maintaining property compliance information within internal systems.
? Supporting the implementation of legislative and regulatory updates.
? Assisting with HMO licensing obligations and associated compliance requirements.
What we are looking for:
? Previously worked as a Property Compliance Manager, Compliance Property Manager, Property Compliance Officer, Property Compliance Coordinator, Lettings Compliance Manager, Lettings Compliance Officer, Lettings Property Manager, Property Management Coordinator, Property Administrator, Property Coordinator, Lettings Coordinator, Lettings Administrator, Tenancy Coordinator, Tenancy Administrator or in a similar role.
? Experience within property, compliance, administration, or a similar coordination role
? Knowledge of compliance processes and regulatory requirements.
? Strong organisational skills and attention to detail.
? Excellent communication and stakeholder management skills.....Read more...
An opportunity has arisen for a Property Manager / Property Coordinator to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market.
This is not a traditional Property Manager role; instead, it is primarily focused on property compliance and coordination across a residential property portfolio. You will be responsible for ensuring all legal, regulatory and safety requirements are met efficiently and accurately, while coordinating inspections, certification, remedial works, contractors and compliance records. The role also involves liaising with landlords and tenants and supporting the effective management of the properties.
This full-time role offers salary range of £30,000 - £35,000 and benefits.
You will be responsible for:
? Managing compliance requirements across a portfolio of residential properties.
? Monitoring and tracking statutory inspections, certifications and renewal deadlines.
? Arranging and coordinating safety inspections and compliance-related assessments.
? Liaising with landlords, tenants, contractors and relevant external bodies.
? Coordinating remedial works identified through inspections and compliance reports.
? Maintaining property compliance information within internal systems.
? Supporting the implementation of legislative and regulatory updates.
? Assisting with HMO licensing obligations and associated compliance requirements.
What we are looking for:
? Previously worked as a Property Compliance Manager, Compliance Property Manager, Property Compliance Officer, Property Compliance Coordinator, Property Compliance Administrator, Lettings Compliance Manager, Lettings Compliance Officer, Lettings Property Manager, Property Management Coordinator, Property Administrator, Property Coordinator, Lettings Coordinator, Lettings Administrator, Tenancy Coordinator, Tenancy Administrator or in a similar role.
? Experience within prope....Read more...
An opportunity has arisen for a Property Manager / Property Coordinator to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market.
This is not a traditional Property Manager role; instead, it is primarily focused on property compliance and coordination across a residential property portfolio. You will be responsible for ensuring all legal, regulatory and safety requirements are met efficiently and accurately, while coordinating inspections, certification, remedial works, contractors and compliance records. The role also involves liaising with landlords and tenants and supporting the effective management of the properties.
This full-time role offers salary range of £30,000 - £35,000 and benefits.
You will be responsible for:
* Managing compliance requirements across a portfolio of residential properties.
* Monitoring and tracking statutory inspections, certifications and renewal deadlines.
* Arranging and coordinating safety inspections and compliance-related assessments.
* Liaising with landlords, tenants, contractors and relevant external bodies.
* Coordinating remedial works identified through inspections and compliance reports.
* Maintaining property compliance information within internal systems.
* Supporting the implementation of legislative and regulatory updates.
* Assisting with HMO licensing obligations and associated compliance requirements.
What we are looking for:
* Previously worked as a Property Compliance Manager, Compliance Property Manager, Property Compliance Officer, Property Compliance Coordinator, Property Compliance Administrator, Lettings Compliance Manager, Lettings Compliance Officer, Lettings Property Manager, Property Management Coordinator, Property Administrator, Property Coordinator, Lettings Coordinator, Lettings Administrator, Tenancy Coordinator, Tenancy Administrator or in a similar role.
* Experience within property, compliance, administration, or a similar coordination role
* Knowledge of compliance processes and regulatory requirements.
* Strong organisational skills and attention to detail.
* Excellent communication and stakeholder management skills.
Knowledge of some/all the following would be beneficial:
* Scottish lettings legislation
* Gas Safety Certificates
* EICR requirements
* Legionella Risk Assessments
* PAT Testing
* Smoke and Heat Alarm Compliance
* Carbon Monoxide Detection Regulations
* HMO Licensing and Compliance
This is an excellent opportunity for a highly organised Property Manager / Property Coordinator looking to develop their career within a respected residential lettings business.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Core Administrative Duties:
Supporting with filing
Data entry and updating business systems
Managing incoming emails, calls, and customer enquiries
Preparing and organising documents, reports or presentations
Scheduling meetings, maintaining calendars and arranging appointments
Assisting with minute‑taking and distributing information
Maintaining accurate records and ensuring information is up to date
Communication & Customer Service
Greeting and assisting visitors
Providing customer support by phone, email or face‑to‑face
Communicating professionally with internal and external stakeholders
Business Processes & Support
Supporting HR, finance, operations or project teams as required
Monitoring stock levels, ordering supplies and maintaining inventories
Upholding GDPR and confidentiality expectations
Following organisational policies and procedures
IT & Systems
Using Microsoft Office and internal CRM/management systems
Inputting, updating, and retrieving information
Producing basic reports using templates or guidance
Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.Training:
Business Administrator Level 3
Training Outcome:After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday
9.00am to 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Enthusiasm,Initiative,IT skills,Logical,Number skills....Read more...
As our Executive Support & Projects Assistant Apprentice, you will work closely with the Chief Executive and Executive Team to help ensure that their work is well organised, coordinated and followed through.
You will gain a unique insight into the leadership and management of a large and growing group of primary schools. No two days will be the same. You might be organising diaries and meetings, preparing documents, updating project plans, checking that actions have beencompleted, producing reports or helping colleagues to keep important Trust information accurate and up to date.
This is more than a traditional administrative role. You will be involved in work that supports the Trust’s strategic priorities and contributes to the education of thousands of children across our schools.
Your responsibilities will include:
Providing day-to-day administrative and organisational support to the Chief Executive and Executive Team
Managing the Chief Executive’s diary and helping to coordinate meetings, school visits and other commitments
Supporting the coordination of Executive Team diaries and forward plans
Scheduling meetings and appointments and helping to resolve routine diary clashes
Preparing agendas, meeting papers, presentations and supporting information
Collating documents and information so that senior colleagues are well prepared for meetings
Taking notes and recording actions from meetings where required
Maintaining project plans, action logs and implementation trackers
Monitoring deadlines and project milestones and following up agreed actions
Helping to maintain the Trust’s Delivery & Impact Framework, which tracks progress against its key priorities
Gathering updates from colleagues and producing progress reports, summaries and RAG-rated information
Supporting the use of Trust information systems and databases
Checking that reports, records and data are complete, accurate and up to date
Producing routine reports and dashboards for the Executive Team
Drafting routine correspondence and communications
Maintaining electronic filing systems, document libraries and standard templates
Helping to organise Executive Team meetings, Trust conferences and other events
Responding to routine enquiries and directing them to the appropriate colleague
Carrying out research and gathering information to support Trust projects and decision-making
Handling confidential and sensitive information professionally
Working positively with colleagues across the Trust and its schools
You will receive support and guidance throughout the apprenticeship and will have dedicated time to complete your training.
The full job description explains that the post combines executive support, project coordination, action tracking, information management and communication.Training:Apprenticeships include dedicated time away from day-to-day duties for specialist training and development.
Training provider: Train Together Ltd
Training course:Business administrator (level 3)
What you’ll learn:
The 15-month programme will help you develop the knowledge, skills and professional behaviours needed to work effectively in a wide range of business and administrative roles.
Your training will cover areas including:
The business environment and how organisations operate
Professional development and managing your own performance
Effective written and verbal communication
Business principles and administrative processes
Legislation, regulation and confidentiality
Project management
Information and communication technology
Change management
Document production and records management
Quality and process improvement
Training is delivered through a combination of live online sessions, face-to-face learning and online content. You will also have regular support from the training provider and colleagueswithin the Trust. During the final stage of the apprenticeship, you will prepare for an end-point assessment consisting of a multiple-choice test, a presentation and a professional discussion.
Your contracted hours include dedicated time to complete apprenticeship learning, training activities and assessment preparation.Training Outcome:We hope that successful completion of the apprenticeship will lead to a permanent role within Chester Diocesan Academies Trust, subject to organisational requirements and the availability of a suitable vacancy.
The knowledge and experience gained could support progression into roles such as:
Executive Assistant
Business Support Officer
Project Support Officer
Administration Officer
Operations Coordinator
Office Manager
Governance or education administration roles
You may also choose to progress to a higher-level apprenticeship or further study in business, management, leadership or project management.Employer Description:CDAT is a multi academy trust established to support primary schools. There are presently 33 schools within the trust. The services provided to schools include legal, human resources, estates, health and safety, and data protection. We also have a school improvement team and a finance team.Working Hours :Monday to Friday, typically 8.30am to 3.30pm, with a 30-minute lunch break. Weekly hours include dedicated time for apprenticeship study and development.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Discretion,Ability to manage competing pr,Professionalism....Read more...
Reconciliation of financial transactions
Support the maintenance of accurate financial records and documentation
Assist with invoice processing and supplier queries
Support the preparation of journals, accruals, and prepaymentsunder supervision
Assist with bookkeeping activities and transaction processing
Ensure financial information is recorded accurately and in line with organisational procedures.
Assist in the preparation of monthly management accounts and budget monitoring reports
Support finance colleagues with forecasting and budgetary analysis
Assist in identifying variances and gathering supporting information
Contribute to financial performance reporting for operational service areas
Maintain spreadsheets and finance system records
Produce routine financial reports and management information
Analyse financial data and identify anomalies or discrepancies
Reconcile data and investigate issues to minimise errors
Learn and effectively use the organisation's financial systems
Support reviews of financial processes and procedures
Assist with maintaining strong internal controls
Contribute ideas to improve efficiency, accuracy, and service delivery
Respond professionally to finance-related enquiries
Build positive working relationships with colleagues and stakeholders
Provide excellent customer service to both internal and external customers
Communicate financial information clearly and appropriately
Training Outcome:Successful completion of the apprenticeship may lead to progression opportunities within the Finance Team, including roles such as:
Finance Assistant
Assistant Management Accountant
Finance Officer
Apprentice Accountant (Level 3/4)
Finance Business Support Officer
This role offers a structured pathway into a professional finance career while gaining recognised qualifications and practical workplace experience.Employer Description:Work with us
Join our team at ODS
At ODS, we take pride in our role in making Oxford a world-class city. From waste collection to maintaining roads and parks, our team works tirelessly to ensure the city remains vibrant and beautiful. It's tough work, but it's incredibly rewarding. Joining ODS means joining a team of dedicated professionals who care deeply about their work and their community. Our employees are the backbone of our success, and we value their commitment and passion.
Safeguarding Statement
ODSL is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. All employees are expected to share this commitment and demonstrate safeguarding responsibilities in every aspect of their work.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Continuous Improvement,Financial Awareness....Read more...
Health & Safety and Environmental Officer Wolverhampton £38,000 - £40,000 DOE ⏰ 8:00am – 5:00pm – Monday to Friday PermanentWe are seeking an experienced Health & Safety Officer to support a major site relocation project and oversee health & safety compliance during the construction phase Duties
Manage contractors, permits to work and site inductionsEnsure compliance with CDM Regulations and H&S legislationReview and update H&S policies and proceduresConduct audits, inspections and risk assessmentsDeliver toolbox talks and staff trainingInvestigate accidents, incidents and near missesMaintain H&S records including RIDDOR and COSHHSupport fire safety and evacuation procedures
Requirements
NEBOSH Diploma essentialChartered IOSH (CMIOSH) preferredConstruction site experience essentialStrong knowledge of CDM RegulationsExperience delivering H&S trainingExcellent communication and organisational skillsCSCS Card
Benefits
Free parkingCompany pensionExcellent long-term opportunity
In order to be considered for this position or for further information please contact Gina on: 01922 725445 ext 1004. Quote Ref: TEAHSEO/31 Email your CV to: commercial@tudoremployment.co.uk️ Apply online: http://tinyurl.com/PERMF0RM You can browse all our roles at www.tudoremployment.co.uk#TeamTudor looks forward to hearing from you!....Read more...
Maintain and update property and asset records within Council databases and systems.
Organise and manage property-related documents, including leases, licences, plans and legal agreements.
Carry out data quality checks to ensure property information is accurate and up to date
Maintain electronic and paper filing systems in line with Council procedures.
Assist with the administration of Community Asset Transfer enquiries and applications.
Maintain records and supporting documentation for Community Asset Transfers.
Support communication with community groups, voluntary organisations and Council services
Arrange meetings, consultations and site visits, and prepare associated documentation.
· Provide administrative support to the Corporate Asset Team, including managing emails, telephone calls and correspondence.
· Assist in the preparation of reports, presentations and spreadsheets, and support the gathering and reporting of property and asset information.
· Undertake any other duties appropriate to the level of the post.
Training Outcome:On successful completion of the apprenticeship, the postholder will have gained valuable experience in business administration, property data management, asset management and customer service within a local government environment.
The skills and experience gained may support progression into a range of roles, including Business Support Officer, Property Assistant, Asset Management Assistant, Property Data Officer or other administrative and operational roles across the Council.
The apprenticeship will also provide a foundation for further professional development and training within business administration, property and asset management, or local government services. Future employment opportunities will be subject to organisational requirements and recruitment processes at the time.Employer Description:Gateshead Council deliver a wide range of services to residents, businesses and communities. We are committed to improving the quality of life for people in Gateshead and creating a place where everyone can thrive.
The Property Team manages the Council's land and property portfolio, helping to ensure that our assets support the delivery of services, community wellbeing and long-term economic growth. As an apprentice, you will join a supportive team and gain valuable experience while working towards a nationally recognised qualification.
At Gateshead Council, we value learning, development and innovation, and we are committed to helping our employees reach their full potential in a positive and inclusive working environment.Working Hours :37 hours per week
Normal working hours will be in accordance with the Council's flexi-time scheme. The successful candidate will be required to attend their designated workplace and participate in off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Patience....Read more...
Main Duties and Responsibilities:
Support the Preventions team by taking calls and doing administrative duties
Support the Preventions Officers in the management of private rented accommodation
Support the Housing Options team by managing the homeless referrals into the section
Process and distribute the post to staff in a timely manner
Gather relevant information from applicants to complete the
Personal Housing Plan and make phone calls to update the Plans
Gather relevant information from applicants to support housing applications
Update HUUME with all relevant information relating to applications
Arrange appointments for the Preventions Officers once all relevant information is available
Provide information to the Senior Housing Options Officer/Housing Options Manager as required
Communicate effectively in writing, face to face and/or over the telephone with colleagues, customers and other agencies
Establish and maintain effective and professional relationships with team colleagues and other agencies
Ability to effectively manage your work
Work effectively under pressure and prioritise your workload
Work as part of a team and/or use your own initiative when required
Ensure that agreed objectives and performance targets are achieved
Any other reasonable duties that may be required from time to time
Training Outcome:There is no guarantee of a permanent position upon completion.Employer Description:Providing local services to those who live, work and study in the Dover District. Services include planning applications, housing, benefits, council tax and licensing.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Logistics Coordinator / Import & Export Coordinator Chigwell £30,000 - £55,000 + Hybrid Working + Excellent BenefitsAre you an experienced Logistics Coordinator, Logistics Officer or Import & Export Coordinator looking to join a rapidly growing international business?We're recruiting on behalf of an ambitious organisation that has experienced exceptional growth over the last 12 months and is continuing to expand its logistics team. This is a fantastic opportunity to join a collaborative, fast-paced environment where you'll play a key role in managing international shipments across road, sea and air freight.If you're confident managing customs documentation, coordinating freight movements and building strong relationships with transport providers, we'd love to hear from you.The Logistics Coordinator / Import & Export Coordinator Role:
Coordinating international shipments across road, sea and air freight
Managing customs clearance documentation and import/export processes
Negotiating with freight forwarders, hauliers and transport providers
Liaising with suppliers, warehouses and customers to ensure smooth delivery schedules
Planning and monitoring shipments from order through to delivery
Maintaining accurate information across the ERP system and Excel
Resolving delivery issues and proactively identifying solutions
Working closely with internal teams to meet customer deadlines and operational priorities
Supporting continuous improvements across logistics and supply chain processes
About You:
We're looking for someone who has already worked within logistics or supply chain and can quickly make an impact without requiring extensive training
You'll ideally have experience as a Logistics Coordinator, Logistics Officer, Import & Export Coordinator, Freight Coordinator, Shipping Coordinator, Supply Chain Coordinator, Logistics Planner or Transport Coordinator
Experience coordinating international freight across road, sea and/or air
Strong knowledge of customs clearance procedures and shipping documentation
Experience negotiating with transport companies and freight providers
Good understanding of international supply chain operations
Experience using ERP systems (Microsoft Dynamics experience would be advantageous)
Strong Excel skills
A proactive attitude with excellent problem-solving ability
The confidence to work in a fast-paced environment and manage multiple priorities simultaneously
What's On Offer?
Salary between £30,000 - £55,000 depending on experience
Hybrid working - 2 days from home
Flexible hybrid days
8:00am - 4:30pm working hours
Private healthcare
Electric vehicle salary sacrifice scheme
EV charging on site
Pension salary sacrifice
Structured onboarding with a dedicated buddy and ongoing support
Genuine long-term career opportunities within a business experiencing significant growth
If you're an experienced Logistics Coordinator, Logistics Officer, Import & Export Coordinator or Supply Chain Coordinator looking for your next challenge within a growing international business, we'd love to hear from you.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Community Health and Engagement Officer (CHEO) £ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeWe have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality.As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service.Key ResponsibilitiesService User Engagement
Promoting the importance of user lived experience in the company, community and among external stakeholders.Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience.
Quality Monitoring & Improvement
Attending the monthly contract review meetings with the Integrated Care Board.Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement.Implementing improvements following complaints.Feedback from Service Users through formal mechanisms.
Service User Support
Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options availableSupporting Service Users to navigate the complaints process.Making information available via signposting to other services – other health professionals, social care, MIND, charities, citizens advice etc.
Networking and Communication
Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvementsNetworking with local and national disability organisations.Some use of local social media to promote service user engagement.Producing a local newsletter and providing other service users relevant information.
What are we looking for?
Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting.experience of strategic and project planning and decision making.Experience of managing multiple workstreams with ability to prioritise and organise work effectivelyGood interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management.Good written and verbal communication skills.Good IT skills and ability to contribute to the production of communications material aimed at service users.Understanding and willingness to use social media for service user engagement.Marketing/PR experience would be advantageous.Understanding of research and audit processes advantageous.A UK driving licence is essential.
What can we offer you?
£ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeUp to 33 days holiday (including bank holidays)Company Pension SchemeLife Assurance
INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Handling emergency and non-emergency calls. You will have to be able to remain calm whilst taking control of a call and getting as much information as possible by asking the right questions and recording that information, so it is relayed to the officers responding
Crime Recording - using our systems to take reports of crime and making sure everything is recorded according to guidelines
Working with partner agencies to record other incidents in which the police play a role
Signposting members of the public to more appropriate agencies when it is not a matter dealt with by the police
Dealing with requests/queries via online platforms
Managing the despatch of resources and prioritising incidents in line with threat, risk, harm and vulnerability, ensuring that public and officer safety is maintained at all times
Making sure police officers and other resources have all the necessary information to deal with the incidents they have been deployed to
Represent the police control Room at various external events such as Reading, Oxford, MK Dons and Wycombe Football matches. Also, to perform your controller duties around other large-scale events such as Reading Festival, Ascot Racecourse, Henley Royal Regatta and other ad hoc events. (subject to extra training, ability and willingness to travel)
Training:
The apprenticeship takes approximately 18-months to achieve. Once complete, you will receive a level 3 apprenticeship in Emergency Service Contact Handling
During the apprenticeship, you will receive structured on and off-the-job development, which will include classroom training and personalised tutoring, to develop your competence in responding to emergency and non-emergency calls
The on and off the job development includes the use of communication systems and software, communication skills, risk assessment and decision making, and technical knowledge and understanding of incidents relevant to policing
The development is predominately delivered in blocks of learning. The first 5 weeks of training will most likely be based at Kidlington (HQ North or South). After this it will be at the location you apply for
Training Outcome:Progression opportunities include:
Those within the department and control room, such as becoming a supervisor or/and/or operational manager
Becoming a police officer
Applying for internal roles within Thames Valley Police
Employer Description:Preventing and thoroughly investigating crime, supporting victims and bringing offenders to justice. This commitment can’t be achieved by any one person alone; it relies upon a team of over 8,000 staff, officers and volunteers, working alongside partner agencies and the public.
Together, we aim to build stronger, more resilient communities, providing a modern police force which meets the needs of the public we serve.
Exciting challenges lie ahead – new digital technologies and ways of working are transforming the way we protect our communities. To ensure we deliver a high-quality service, we require the very best talent to be a part of the TVP family.
This is your opportunity to take on a role with pride and confidence, inspiring change in our communities.
It’s a unique and rewarding career. A career worth living.Working Hours :6 on 4 off.
2 earlies, ranging from 07:00 to 17:00.
2 lates, ranging from 10:00 to 02:00 (Sunday - Thursday) or 03:00 (Friday & Saturday).
2 nights, ranging from 21:00 to 07:00.
Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
As an Apprentice Business Support Officer, you will play a vital role in supporting the Family Connect team by processing referrals, recording information accurately, and ensuring sensitive safeguarding information is handled efficiently and confidentially.
Key responsibilities include:
Process safeguarding referrals from partner agencies, including Police, Health Services, Education, Early Help providers, and other statutory and voluntary organisations.
Record referrals and safeguarding information accurately on the appropriate case management systems
Ensure information is processed promptly and allocated in accordance with service procedures and statutory timescales
Maintain accurate electronic records and update databases in line with service requirements
Other ad hoc duties such as processing and sending letters and maintaining shared inboxes
Record information accurately, ensuring appropriate action is taken in line with safeguarding procedures
Prepare, distribute, and maintain records, reports, correspondence, and documentation
Support the organisation and administration of meetings where required
Handle highly sensitive, confidential, and often distressing information relating to children, families, abuse, neglect, domestic abuse, exploitation, and other safeguarding concerns
Training:
This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship
Training will be delivered by Heart of England Training
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/Training Outcome:This is a fixed-term for 18-months; however, this can lead to permanent position depending on course completion and performance.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9.00am - 5.00pm, but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
The Trust Administrator (Apprentice) will provide professional administrative support to the Chief Executive Officer (CEO), Senior Leadership Team and Central Services Team, whilst undertaking a structured Level 3 Business Administrator Apprenticeship.
Working alongside experienced colleagues, the postholder will develop the knowledge, skills and behaviours required to become an effective business administrator within a Multi Academy Trust. The role offers the opportunity to gain practical experience across a range of business functions including Executive Administration, Governance, Human Resources, Communications, Estates and Compliance, whilst completing the nationally recognised apprenticeship standard.
The apprentice will receive comprehensive training, coaching and mentoring throughout the programme and will progressively take on greater responsibility as their knowledge, confidence and competence develop.
The postholder will contribute to delivering an efficient, professional and customer-focused administrative service that supports the Trust's strategic priorities and enables academies to provide the very best education for children and young people.
Providing confidential administrative support to the Chief Executive Officer whilst developing an understanding of executive administration
Supporting the effective organisation of the CEO's diary, arranging meetings, appointments and events, ensuring priorities are managed appropriately with guidance where required
Acting as a professional first point of contact on behalf of the CEO, responding to telephone calls, emails and enquiries in a courteous, timely and confidential manner
Assisting with the preparation of agendas, briefing papers, reports, presentations, correspondence and other documentation using Microsoft Office 365
Learning to produce accurate meeting minutes, action logs and follow-up documentation for meetings attended by the CEO and Senior Leadership Team
Supporting the monitoring and tracking of actions arising from meetings to ensure agreed deadlines are met
Assisting with travel arrangements, accommodation bookings, hospitality and meeting logistics
Supporting the preparation and coordination of Board and Committee documentation
Maintaining confidential electronic and paper filing systems in accordance with Trust procedures and data protection requirements
Assisting with academy onboarding, conversion and Trust development projects through effective administrative coordination
Collecting, collating and presenting information requested by senior leaders
Supporting basic financial administration, including the raising of purchase orders and processing of administrative requests in accordance with Trust procedures
Assisting with the ordering and management of office supplies and equipment
Contributing ideas that improve administrative systems, digital processes and ways of working across the Trust
Training:
Qualification: Level 3 Business Administration
Duration: 18-months
Delivery: All learning will be delivered online alongside full-time placement at the trust
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:Our Trust is dedicated to transforming lives through education, rooted in the values of inclusivity, collaboration, and innovation. These principles shape everything we do, ensuring our students, staff, and communities grow and thrive together.
This website is here to provide you with the latest news, key information, and insight into our schools, vision, and impact. Whether you're a parent, student, staff member, or visitor, we hope you find everything you need - and leave feeling inspired by the work we do.Working Hours :Monday to Friday, 8.30 am to 4.30 pm, 30-minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Roles and Responsibilities:
Undertaking reception duties - To be the first point of contact for customers and professionals when contacting Age UK Sheffield by telephone, forwarding selected telephone callers to the appropriate member of staff, volunteer or student
Taking brief messages and passing these on via email or telephone in the case of community workers and fielding calls to Senior Management
Working closely with the Information and Advice triage officer role and passing on calls appropriately to this function.
Developing knowledge of resources and services available to older people in Sheffield and responding appropriately to information and signposting queries
Working closely with Information and Advice volunteers supporting on reception and answering calls
To ensure all customer and professional information queries are recorded on Age UK Sheffield CRM system in accordance with policies and procedures
Maintain up to date answer phone message and ensure all voicemail messages are responded to in a timely manner
Greet and welcome visitors to the offices between 9am and 5pm, ensuring they sign in, are made aware of health, safety and security regulations and inform the relevant member of staff of their arrival
Gain and maintain understanding of all Age UK Sheffield services
To undertake word processing, electronic communication, telephone communication, filing, printing and photocopying work as required
Support the general day to day running of the office, preparing rooms for meetings, setting up equipment, sorting incoming and outgoing post, printing out newsletters, assessment packs etc.
Ensure that the reception area and office is kept tidy and projects a business-like image
To participate in general house-keeping duties to maintain a clutter free professional office environment
Training:Business Administrator Level 3.
The apprentice will attend Sheffield College 1-day per month as part of their apprenticeship training.Training Outcome:Possible full-time employment on successful completion of the apprenticeship.Employer Description:Age UK Sheffield is a completely local and independent charity which provides information, advice, services and resources to people aged 50 and over in SheffieldWorking Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Main Duties:
To assist in the development, maintenance, analysis and interpretation computer-based information/data and monitoring systems, including Geographic Information Systems (GIS) to ensure effective service delivery and quality, accessible information for the Service to aid quality decision making
Undertake surveys and research, collect planning data, and design and prepare reports and other documents to inform planning policy development, monitoring and the wider planning services
Prepare material, maps, illustrations and other technical information to support the Local Plan and wider planning service
Support policy development and monitoring, including contributing to the Local Plan and Development Management processes
Assist with the preparation and implementation of policies and programmes to guide the development of the Local Plan as part of the Council’s regeneration strategies, including supporting the preparation of supplementary planning guidance, development briefs, practice notes, etc.
To work flexibly as a resource for Planning Services responding to changing demands on the Service to ensure service delivery and timeliness and quality decision making
To work effectively within and beyond the service demonstrating the highest standards of customer care. Liaising with statutory bodies and other customers including Council Members, other Local Authorities and LCR authorities, HM Land Registry etc.
To undertake all other duties as required and commensurate to the post
Training:
Level 3 Data Technician Apprenticeship Standard
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on-programme support from an Apprenticeship Officer and Careers, information, advice and guidance support during the last 2-months of their apprenticeship contract
Job-seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday - Friday, 9.00am - 5.00pm (7.20 hours per day on a flexitime basis)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Supporting transport and infrastructure projects to ensure they are delivered in line with council policies, governance requirements and funding obligations
Assisting with performance monitoring and reporting activities
Helping maintain project plans, programme documentation and project management systems
Supporting financial and programme reporting processes
Supporting the maintenance of risk, issue, assumption and dependency (RAID) registers
Helping prepare information and documentation for audits, inspections and funding assurance reviews
Supporting the production of reports, dashboards and performance information
Working collaboratively with colleagues across Transport, Planning, Finance and Procurement teams
Providing administrative support to programmes and projects to help ensure successful delivery
Training:Business Administrator Level 3.Training Outcome:Subject to satisfactory performance, successful completion of the apprenticeship programme and continued organisational requirements, the intention is for the successful candidate to move into a permanent Compliance and Project Officer position at the end of the apprenticeship.Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Full-time, 37-hours per week, Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
To support in providing a meaningful first contact with unpaid carers through the answering and triaging of incoming enquires
To undertake training associated with the role including legislation relating to unpaid carers
To provide unpaid carers with information and support to reduce the impact of their caring role
To support in providing platforms for Peer Support & Respite Opportunities
To work towards undertaking Carers Assessments & Reviews in accordance with statutory guidelines
To support in providing information, training, support and guidance to unpaid carers
To support in raising awareness and support in identifying unpaid carers by attending events, outreach, drop-in sessions etc.
Provide support in facilitating peer support and respite opportunities through the delivery of support groups, carers cafes, targeted support and group activity sessions
Provide support in our community facilities in identifying and supporting carers and providing them with information
To work with the communications officer, raising awareness using digital platforms and facilitating virtual platforms for support
Learn about and determine the carer’s eligibility under the Care Act 2014 using the National Eligibility Criteria
Training Outcome:Permanent role.Employer Description:Carers Link Lancashire is an independent registered charity and a Company Limited by Guarantee whose aim is to support unpaid carers across the boroughs of East Lancashire.
Carers Link Lancashire was founded in April 2014 from the previous organisation of Carers Link Hyndburn & Ribble Valley and the adult carers team from Carers Contact.
The original Carers Link was founded in April 1997 as a community care project of the Blackburn, Hyndburn and Ribble Valley Council for Voluntary Service. Carers Contact was a project founded in 2000 by the Burnley, Pendle and Rossendale Council for Voluntary Service.Working Hours :Monday - Friday, 9.00am - 5.00pm, with flexibility to allow some out of hours working at evenings and weekends (rare).Skills: ....Read more...
Provide administration support to the Internal Sales Team, helping to manage customer enquiries, orders and day-to-day sales activities.
Process customer orders accurately onto internal systems, ensuring all details are recorded correctly and communicated to relevant departments.
Prepare and issue quotations for customers, working with internal teams to gather pricing, technical information, and lead times.
Maintain and update customer records, price lists, product information, and sales documentation.
Liaise with customers, suppliers, and internal departments to support smooth communication and efficient order delivery.
Work closely with the Production Team to gain a practical understanding of manufacturing processes, products, and the technology behind the solutions supplied.
Develop knowledge of the company’s products and services, supporting customers with accurate information and assisting with sales enquiries.
Support the continuous improvement of sales and administrative processes, identifying opportunities to improve efficiency and customer service.
Gain experience across different departments, developing a broader understanding of the business and how sales, production, engineering, and operations work together.
Build professional skills in customer service, communication, organisation, commercial awareness, and technical product knowledge, with opportunities for the role to develop as experience and confidence grows.
Training:All training will take place in the work place.
Your training officer will visit you on a monthly basis.Training Outcome:Full-time position upon completion of the apprenticeship for the right candidate.Employer Description:Air Purification Skroll Limited (APSL) are a technology based solution provider with a revolutionary new air & gas adsorption technology… Skroll®… the future of air & gas adsorption media.
Our expert team have extensive knowledge of the air & gas purification market and are focused on providing customers with performance enhancing solutions to OEM, aftermarket and specialised applications. This dedicated approach provides a close working relationship with customers to meet their application requirements and demands.Working Hours :Monday to Thursday - 7.30am – 3.30pm
7am- 1.30 on Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
Supporting the payroll team
Handling employee queries
Preparing payrolls for clients with a full end-to-end process, including payroll, pension submissions and payments
Training:A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment) topics covered include –
Business and Customer Awareness
Payroll CorePensions
Technical Payroll
Regulations and Compliance
Systems and Processes
Planning and Prioritisation
Analysis Skills
Using Systems and Processes
Producing Quality and Accurate Information and Reports
Training Outcome:Full-time role as Payroll Officer.Employer Description:Goodwille support businesses from abroad when setting up in the UK by naviating the coimplexities of the UK market. Our services include corporate governance, finance, payroll, HR and Front Of House to supporting growing businesses in the UK market. Goodwille has been trading for over 25 years, in that time we have helped over 2000 clients with their UK operations. As a team we have two offices, one in London and one in Warwick and we have 55 staff at present across the two locationsWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Dentist Job in Grafton, New South Wales, Australia. Senior Public Health Role with Leadership Responsibilities, Rural Incentives, and Stunning Coastal Location. ZEST Dental Recruitment, in partnership with the NSW Government and Northern NSW Local Health District, is seeking to recruit a Dental Officer Level 4 for a full-time position based in Grafton, with clinical responsibility for a satellite clinic in Yamba.
Senior Dentist (Dental Officer Level 4)
Grafton, Northern Rivers, New South Wales
Full-time, salaried public health position (4 clinical days + 1 admin day)
Leadership role overseeing both Grafton and Yamba clinics
Salary: $207,013 to $212,293 (includes Rural Incentive Scheme)
Visa sponsorship available
Relocation assistance including airfare support
Up to 12 weeks of temporary accommodation provided
Suitable for senior dentists with extensive clinical experience, including GA cases
Reference: DW5153
This is a senior clinical leadership role within the Northern NSW Local Health District, offering a unique opportunity to provide high-quality care while leading a team across two locations: the well-equipped main clinic in Grafton, and a satellite clinic in the iconic coastal town of Yamba.
You will bring significant experience in general dentistry, ideally with exposure to both community and hospital settings, including the delivery of care under general anaesthesia. In addition to hands-on clinical work, your role will involve mentoring and supervising junior staff, maintaining clinical governance standards, and contributing to service development across the district. A full clinical orientation and onboarding programme will be provided.
This position includes a designated admin day per week, with the remainder focused on clinical duties. You’ll have the chance to contribute to public oral health strategy and quality improvement initiatives, supported by a wider team of health professionals across the district.
Grafton is a vibrant regional town located just under two hours from Byron Bay, surrounded by rivers, national parks, and heritage architecture. Yamba, just an hour away, is a laid-back coastal community famed for its surf beaches, relaxed lifestyle, and natural beauty. Together, they offer the perfect mix of rural charm and coastal living – with easy access to southeast Queensland and the Northern Rivers’ lush hinterland.
Candidates will be AHPRA registered or qualified from Australia, UK, Ireland, or Canada, or be registered or qualified in New Zealand or have undertaken the ADC examination to ensure automatic AHPRA registration.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.....Read more...
We are currently looking for an Independent Reviewing Officer to join a Quality Assurance Team.
Do not apply for this role if you do not have a Social Work Qualification with a minimum of 3 years post qualified experience in permanent contract/s.
About the team
This position oversees the care plans of children who are looked after by the local authority and ensure their rights, welfare, and best interests remain at the centre of decision-making. The team also strive to engage active participation from children, birth families and carers in review meetings to ensure the best outcomes. This team offer an autonomous style of working.
About you
The successful candidate will have extensive experience within IRO and Quality Assurance procedures as well as in a children’s frontline team. A degree within Social Work (Degree/DipSW/CQSW) with a minimum of three years’ post qualification experience minimum in permanents contract/s is essential for this role. A valid UK driving licence and car is essential for this role.
What's on offer?
Up to £45.00 per hour Umbrella (PAYE payment options available also)
Autonomous working style
Hybrid working scheme
Supportive management structure
Easily accessible via car and public transport
An opportunity to work in a specialist quality assurance role
For more information, please get in contact
Luke Longman – Business Manager
07436380232 / llongman@charecruitment.com....Read more...
We are currently looking for an Independent Reviewing Officer to join a Quality Assurance Team.
Do not apply for this role if you do not have a Social Work Qualification with a minimum of 3 years post qualified experience in permanent contract/s.
About the team
This position oversees the care plans of children who are looked after by the local authority and ensure their rights, welfare, and best interests remain at the centre of decision-making. The team also strive to engage active participation from children, birth families and carers in review meetings to ensure the best outcomes. This team offer an autonomous style of working.
About you
The successful candidate will have extensive experience within IRO and Quality Assurance procedures as well as in a children’s frontline team. A degree within Social Work (Degree/DipSW/CQSW) with a minimum of three years’ post qualification experience minimum in permanents contract/s is essential for this role. A valid UK driving licence and car is essential for this role.
What's on offer?
Up to £45.00 per hour Umbrella (PAYE payment options available also)
Autonomous working style
Hybrid working scheme
Supportive management structure
Easily accessible via car and public transport
An opportunity to work in a specialist quality assurance role
For more information, please get in contact
Luke Longman – Business Manager
07436380232 / llongman@charecruitment.com....Read more...
