Servery / Kitchen Assistant – Chorleywood, Rickmansworth Location: Burford House Care Home, Rickmansworth Road, Chorleywood, WD3 5SQHourly rate: £12.21 per hour, plus 50p p/h weekend enhancementHours: 38 hours per weekShifts: 8.00am to 6.00pm, 4 shifts over 7 days (flexibility required to work weekends)Job type: Permanent Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe are looking for a dedicated and compassionate Servery / Kitchen Assistant to join our family at Burford House Care Home, a luxury care home, where the kitchen operates like a domestic kitchen, not a commercial one.We are looking for individuals who share our values, have an interest in helping others, a can-do attitude and who will treat the people we support with care, compassion and respect. If you want to make a difference to the lives of our elderly residents, apply today.Why work at Westgate?
Competitive pay rates with enhanced pay on weekendsEqual pay for young workers who are paid the same as staff aged 25+Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
Taking meal orders from residents and supporting them in making their choices where needed (especially for residents living with dementia or other cognitive challenges)Setting tables to a luxurious standard to create an exceptional dining experienceServing meals, ensuring they are presented to a high standard and at the correct temperatureEncouraging residents to eat their meals and or offering alternative choicesDistribute to and collect crockery from the residentsAssist in washing crockery, cutlery, cooking and serving utensils and kitchen equipmentMaintaining cleanliness in the kitchen and dining areas in accordance with COSHH regulationsEnsuring that all health and safety guidelines are strictly followedCarry out any reasonable request or instruction from the Home Manager or Head ChefAccept and process kitchen deliveries, ensuring correct storage and inventory rotationSupport in the Kitchen with the preparation of mealsWork closely with care staff to accommodate residents’ individual meal preferences
About you:
The right to live and work in the UK Previous experience of working in a similar position is essential to be successful Previous experience in a care home environment is ideal, however candidates with a hotel/restaurant background are also encouraged to apply Excellent communication skills, both verbal and writtenAbility to work in a team, a caring nature and a positive attitude An understanding of Health and Safety, Infection Control and COSHH
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHCA....Read more...
The successful candidate will learn to:
Welcome all users into the building in a warm, friendly, and efficient manner, supporting the onward journey where required
Deliver a user-focused service experience that is built on the foundations of exceeding expectations, making each and every visitor and employee feel important and valued
Ensure you are knowledgeable about all occupiers within the building, and strive to build positive relationships with key contacts within each
Manage meeting room enquiries, handle bookings, and ensure rooms are set up to the required standard ahead of use
Liaise with occupier contacts to promote the benefits of available technology to pre-book visitors, and assist with tailored pre-arrival confirmation information and pre-arrival guest services as required
Support efficient check-in of visitors, utilising QR Coding technology where possible to ensure efficient and cost-effective solutions are promoted
Ensure quick communication of visitor arrivals is achieved where automated options are not utilised
Utilise appropriate technology to drive communication and community within your space
Use autonomy given to take ownership of the welcome space, taking pride in appearance, and regularly reviewing innovative opportunities the space can accommodate
Where appropriate, provide waiting visitors with a hot/cold beverage and offer any further support if needed, acting as a representative for, and until they are collected by, their host
Champion a ‘One Team’ approach with other service providers to ensure the service is seamless in appearance to the user
Build and maintain a current, working knowledge of all FOH policies, procedures, systems and tools in order to provide building users with information as required
View all challenges and complaints as an opportunity; seek to resolve the situation in a way that excels expectations, ensuring to escalate to your line manager where required
Play an active role in reviewing, and creating improvement plans from quarterly audit reports
Network with your FOH colleagues around the UK, building relationships and supporting each other
Offer input and perspective at team meetings, demonstrating reason and emotional intelligence
Offer input into the monthly client report, taking ownership of allocated sections as requested
Ensure Health and Safety requirements within your remit are monitored, escalating where appropriate, ensuring that you do not endanger yourself or others in your working environment
Participate and assist with client visits and prospective occupier show rounds
Portray yourself as an Ambassador for Avison Young at all times
Training:The successful candidate will be undertaking the Level 2 Customer Service Practitioner apprenticeship where you will be fully supported by an Apprenticeship Coach from HTP Apprenticeship College.
Candidates who don't have maths and English at Level 1/2 may be required to undertake Functional Skills in these subjects as part of the apprenticeship.Training Outcome:
There is potential for the successful candidate to become a permanent member of the team
Employer Description:Lakeside North Harbour is the south coast’s premier business campus set in stunning 130-acre landscaped grounds.
With five impressive buildings forming the campus, Lakeside has a solution for everyone. From the striking atrium in Building 1000, featuring art exhibitions, meeting rooms and an onsite café, to Building 2000, home to a 250-seater auditorium, a Business Lounge for informal meetings, and a Winter Garden and Courtyard – complete with relaxed seating and ping pong tables, a gateway to the wider Lakeside environment.
The onsite amenities at Lakeside – including a fitness studio, beauty salon, hotel with a fully equipped spa and gym, and five cafes and shops – alongside the ample breakout spaces, offer convenience for our occupiers, whilst the landscape provides the perfect getaway from the office.Working Hours :Monday - Friday, typically 9am - 5pm.
There may be events when earlier starts or later finishes are required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
