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Care / Hospitality Account Manager

ACCOUNT MANAGER - CARE / HOSPITALITY LEEDS £35,000 - £45,000 + COMPANY CAR + BONUS + EXCELLENT BENEFITSGet Recruited are recruiting on behalf of a well-established business who work in partnership with one of the world’s largest consumer goods organisations. Due to continued growth, they are looking for an Account Manager / Relationship Manager to join the team and manage a portfolio of commercial customers across a defined territory.This is a fantastic opportunity for an experienced Key Account Manager, Client Relationship Manager, Customer Success Manager, Territory Account Manager, Field Account Manager or similar who enjoys being out meeting customers, building long-term relationships and delivering an exceptional level of service.This is a highly field-based position, with around 4 days per week spent visiting customer sites across the territory. You'll predominantly work with customers within the care sector (around 70%), alongside hospitality clients including hotels and other large commercial sites.THE ACCOUNT MANAGER ROLE: Managing and developing relationships with an established portfolio of commercial customers across your territory Spending approximately 4 days per week in the field visiting customer sites Building strong, long-term relationships with key contacts and decision-makers Conducting regular account reviews and customer meetings Delivering customer training and providing ongoing support following installation Taking ownership of customer satisfaction, retention and the overall client relationship Working closely with internal engineering teams and external sales teams to ensure customers receive a seamless service Acting as the link between customers and the wider teams involved in their account Proactively identifying and resolving any customer issues Understanding each customer's operation and ensuring the service continues to meet their requirements Identifying appropriate upsell and account development opportunities Maintaining accurate records of customer visits, meetings and actions Planning and organising your own diary and customer visits across the territory Attending occasional company meetings and events YOU: Experience as an Account Manager, Key Account Manager, Relationship Manager, Client Relationship Manager, Customer Success Manager, Territory Account Manager, Field Account Manager or similar Strong experience managing existing B2B customer relationships within the care or hospitality sector Comfortable working in a highly field-based role and travelling throughout your territory Experience within care, hospitality, facilities management, commercial laundry, chemicals, hygiene, cleaning, equipment or another service-led B2B environment would be advantageous A natural relationship builder who genuinely enjoys spending time with customers Excellent communication and presentation skills Confident delivering training and holding meetings with customers Highly organised with excellent diary and time management skills Able to work autonomously and manage a territory effectively Commercially aware with the ability to identify account development and upsell opportunities Proactive, reliable and customer focused Full UK driving licence THE PACKAGE: Basic salary of £35,000 - £45,000 Company car Bonus Scheme 25 days annual leave plus bank holidays 37.5-hour working week Home based when not visiting customers Initial 1-week training programme in Nuneaton with hotel accommodation paid for Ongoing training and support Infrequent company meetings in Nuneaton Opportunity to work with a globally recognised organisation and its commercial customer base Stable business with excellent employee retention By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...

Account Manager

Regional Account ManagerManchesterSalary up to £60,000 + £20k OTE + Car Allowance The Opportunity: Get Recruited are working with a well-established and growing B2B supplier of workplace products, safety solutions and consumables, supporting organisations with large operational workforces across a range of sectors. We’re looking for an experienced B2B salesperson with a background in selling physical products, ideally into operational, industrial, construction, manufacturing, logistics or similar environments. You’ll spend the majority of your time out meeting customers face-to-face, while having full ownership of planning and managing your territory. The Role: Managing and developing a regional portfolio of customer accounts. Proactively identifying opportunities to increase spend and expand into additional product categories. Conducting regular face-to-face customer meetings, strategic reviews and presentations. Building relationships with multiple stakeholders across customer organisations. Understanding customers’ operations, challenges and future requirements to identify commercial opportunities. Presenting new products, solutions and innovations to customers. Supporting larger commercial opportunities where a face-to-face approach can help secure the business. Working closely with Internal Account Managers to create joined-up account growth plans. Using CRM, customer data and spend patterns to identify gaps and prioritise opportunities. Producing professional presentations, reports and strategic account reviews. Managing your own diary, territory and customer activity effectively. The Person: You’ll be an established Account Manager looking for greater responsibility, autonomy and earning potential, or already operating in a field-based account development role. You’ll have experience in B2B sales of physical products, with a track record of developing and growing existing customer accounts. A strong, proactive salesperson who enjoys getting in front of customers and identifying opportunities to sell additional products. Commercially minded with a natural ability to spot opportunities and increase customer spend. Confident conducting customer meetings and presenting products and solutions to decision-makers. Excellent at building rapport and developing relationships at different levels. Comfortable arranging and conducting meetings in a variety of environments, from customer sites and offices to informal meetings over coffee or in hotel lobbies. Professional and credible when representing the business face-to-face. Self-sufficient and comfortable planning your own diary and territory. Confident preparing and delivering presentations, reports and account reviews. Highly organised and comfortable using CRM and customer data. Collaborative and able to work closely with an internal account management team. Experience selling into construction, infrastructure, utilities, manufacturing, logistics, engineering or other operationally led businesses would be advantageous. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...