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Level 3 IT Solutions Apprenticeship - Enrich Learning Trust
The IT Technician plays a crucial role in maintaining and supporting the IT infrastructure across the Enrich Learning Trust, with a primary focus on on-site support at Diss High School and Long Stratton High School. The role involves ensuring seamless network and internet connectivity, maintaining security, responding to IT support requests, and assisting staff and students with IT-related issues. Resolving IT issues and service requests via the central helpdesk Installing, maintaining, and troubleshooting hardware, software, and network infrastructure Managing user access to school systems and networks Supporting cybersecurity and compliance with GDPR and data protection laws Assisting staff and students with IT-related queries and training Contributing to IT projects and supporting system upgrades Installation of hardware and software on workstations Maintain online services that extend the school network, such as Microsoft 365 and MIS etc Setting up new users onto the network and online services. Remove users from these systems when they have left the school Setting up, checking and packing away sets of iPads, laptops, etc. when booked. Highlight any issues so that these can be addressed To function as an escalation point for tickets requiring local on-premise involvement to resolve Offer support to other team members to help them troubleshoot and resolve incidents and service requests Proactively inform stakeholders of changes, issues and resolution times Perform tasks set out by the Digital Lead Setting up new equipment Assisting staff and pupils with software and hardware Routine maintenance of hardware and software, including replacing printer consumables and fixing paper jams, and cleaning projector filters Minor repairs to hardware Security marking and keeping an inventory of equipment As part of the IT Support team maintain networking infrastructure, including all wi-fi, switches, servers and associated devices Identify and inform areas that will improve school IT security Training: IT Solutions Technician Level 3 Apprenticeship Standard Apprenticeships include time away from working for specialist training You’ll study to gain professional knowledge and skills Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Thursday, 8.00am - 4.00pm (30 minute break). Friday, 8.00am - 3.30pm (30 minute break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience,Knowledge of networking system,Use of Microsoft Office ....Read more...
ICT Technician Apprenticeship
Working under the direction of the ICT Support Technician: Act as the initial point of contact to Advance Northumberland staff, including Advance Head Office and remote sites. Support new user set up of equipment, including: laptops, telephones, mobile phones and tablets. Support the installation and maintenance of network equipment, including patching, Wi-Fi access points, switches and routers. Support the installation of new software and updates to existing software. Support administration and updates to the Active Directory and user accounts. Support first line troubleshooting and ensure proper escalations through Advance Northumberland Helpdesk, and use of the Northumberland County Council (NCC) Service Level Agreement. Support departmental administration and maintenance of all records, including purchase orders, invoices, internal documentation and disaster recover records. Support Advance Northumberland to maintain high quality, reliable and secure ICT services to the business. Work to and positively promote all Advance Northumberland ICT and Information Security policies. Generic Requirements for all colleagues: Work to ensure Company activities are UK GDPR compliant. Contribute to the creation of a positive culture in line with Advance Northumberland values Show commitment to equality and diversity in the workplace and ensure this is reflected in all activities Ensure a safe and sustainable working environment is promoted across the business Contribute to the financial performance of the business, in line with role responsibilities Undertake other reasonable duties as requested Training:This apprenticeship is fully workplace based.Training Outcome: Full time employment Progression to further training Employer Description:Advance Northumberland is a diverse property investment & development business, delivering opportunities to improve prosperity, tackle inequalities and drive economic growth in support of Northumberland County Council. Whether its support for new and developing businesses, the remediation of challenging brownfield sites, building of large-scale manufacturing units, delivering new purpose-built offices, delivery of major town centre redevelopments, including complex retail developments, leisure facilities or the delivery of high-quality market sale and affordable housing it can all be found in this unique regeneration company. We work collaboratively with stakeholders and partners, delivering positive physical and economic development. Focusing on the needs and aspirations of the county, addressing economic, housing and infrastructure challenges whilst capitalising on Northumberland’s significant assets and opportunities. We deliver a comprehensive regeneration capability to improve the County’s economic prosperity, regenerate communities, improve liveability and create a more connected and aspirational County. In doing so, we will support a broader county-wide assets-based approach to promote economic growth and an improved quality of life for its communities. Building on the opportunities emerging from North of the Tyne and Borderlands initiatives to enhance its regeneration impact, taking its lead from Northumberland County Council, and working in collaboration with key partners. Our People team supports the business with all things people related, from recruitment to development and engagement; we also manage all colleague benefits and payroll. We are a full service people team supporting our managers and colleagues to deliver for the business. OUR VALUES Our values are at the centre of our activities, linking to our vision to make Northumberland a wonderful place for people to live work and do business. • Dedication – passionate and tenacious about delivering for Northumberland. • Honesty – working to the highest standards of integrity and accountability. • Collaboration – deliver in partnership with Northumberland County Council and organisations across the public and private sectors. THE BENEFITS OF WORKING FOR US We care about our colleagues and their wellbeing and have been nationally recognised for this. Apart from the competitive salary, we also have fantastic benefits. We focus on our colleague’s health, wealth, and lifestyle. We like to think our benefits package is one of the best around!Working Hours :Monday to Friday, to be arranged.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
IT Support Technician Apprentice (L3) – NQC– Manchester, M4 6JA – £14,722.50p/a – 37.5hrs/w
As an IT Apprentice, you will be required to undertake the following responsibilities as part of your day-to-day activities: First-line support: Provide first-line technical support to employees, resolving hardware and software issues Log and manage support tickets using a helpdesk system Assist with the setup and configuration of workstations, laptops, and mobile devices Systems Administration: Assist with the maintenance and monitoring of IT systems and networks Perform routine audits through system checks and backups Network Support: Assist with basic network troubleshooting and maintenance Learn about network protocols and technologies Help to ensure network security and stability Data Management Assist with data entry, data backup, and data recovery processes Learn about database management and data security General: Assist with the inventory of IT equipment Create and maintain IT documentation Follow IT security policies and procedures Apprenticeship Learning and Development: Attend training sessions and workshops to develop your IT skills Complete coursework and assignments as part of your apprenticeship program Stay up to date with the latest IT trends and technologies Work towards achieving the required qualification As a dynamic organisation, NQC Ltd. may require for an employee’s duties to vary from time to time. The post holder acknowledges that they may be required to work flexibly and undertake other reasonable duties relevant to the role, within the scope of, and proportionate to, the nature of the post. General Responsibilities: In addition to the key role responsibilities outlined above, all staff are required to undertake the following responsibilities in adherence with company policies: Always be an ambassador for the company Maintain a high quality of communications, internally and externally Carry out any reasonable job-related task requested Adhere to all company policies and clauses included within the employment contract and company intranet, in particular the Information Security Policy, Code of Business Ethics, the Equality and Diversity Policy, the Health & Safety Policy, Internet and Email Policy and other asset related policies Attend training courses provided by the company and maintain awareness and adherence to company policies and processes Training:Expected duration: 16-months. Apprenticeship level: Level 3 (Advanced). Programme: Information Communications Technician. During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:NQC is a leader in supply chain risk management, with over twenty years experience providing technology and insight to global industry and governments. We use technology to help public and private sector organisations take control of risk across nearly 300,000 suppliers in over 145 countries. The NQC SCRiM™ platform enables our clients to automate their supplier identity and compliance management, at scale and down multiple tiers of their supply chain. Developed and supported by our team of supplier engagement experts, NQC's solutions are recognised as world-leading and are implemented across diverse industries.Working Hours :Monday to Friday 9am - 5.30pmSkills: Communication skills,IT skills,Problem solving skills,Analytical skills,Proactive approach to learning ....Read more...
IT Support Apprentice
To provide exceptional first line support for staff and students, and escalate to 2nd line as and when required To monitor the Trust helpdesk and respond to phone calls with outstanding customer service and communication Ensuring requests are dealt with quickly and efficiently, while prioritising tasks Changing staff and student passwords on various Trust systems when requested Assisting staff and students with simple user login issues To provide simple printer maintenance such as paper jams and toner changes To deal with classroom A/V issues, including projector and sound problems To assist with the maintenance of the ICT Inventory, making changes when necessary Manage the updating and configuration of the Trust’s iPads using Mobile Device Management & Apple School Manager services Manage the updating and configuration of the Trust’s Chromebooks through Google G Suite Support the reimaging and configuration of desktop machines, laptops, iMacs & MacBook Pro’s To assist staff and students with simple software support To assist staff with the setting up of ICT equipment when required To assist with setting up on laptops/computers for controlled condition lessons and exams Make simple updates to the Trust Academy’s websites To assist with the monitoring of the Trust’s Internet filtering system To support staff with the creation of classroom resources when required To carry out and maintain DSE assessments for staff when required Keep up to date with technological developments in education Deal with CCTV queries when requested in a confidential manner To implement and promote the TMET policies and procedures relating to all areas of employment and service delivery To work in a confidential manner when handling data Maintain high professional standards of conduct, attendance and punctuality To be willing to assist the IT team with any other reasonable duties when required Training: An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying Training Outcome: There is a full-time role available at the end of the apprenticeship, along with an opportunity to progress to a higher level of study, such as Network Engineer Level 4 Employer Description:The Mead Educational Trust (TMET) was formed in 2014 out of the moral imperative for an outstanding secondary school in Leicester to support a struggling primary feeder school. Today that primary school is one of the top performing in the country and TMET is an established, well-respected multi academy trust, with a growing family of 13 schools in Leicestershire. Our Trust comprises eight primary, five secondary and one special school. TMET exists to make a positive difference to the life chances of children and young people and to our wider community. At the heart of all we do is a commitment to provide our pupils access to a world-class education, our schools with excellent school-to-school support, and our staff with high quality professional development. We value cross phase work and have deliberately recruited a mix of primary and secondary schools into the Trust. All our schools have common values and core operational systems, applied locally with adaptations for individual contexts and needs. The Mead Institute of Professional Learning is the training hub for all our staff, and offers teacher training, professional qualifications (NPQs) and other CPD for teachers and support staff. It encompasses the Leicester and Leicestershire SCITT and the Leicester and Leicestershire Teaching School Hub. At the helm of our Trust is a group of carefully chosen trustees, leaders of education and key leaders within both the wider and business community. These conscientiously selected guardians of our Trust, supported by our core central team and effective business management systems, ensure that we keep exceptional education provision at our core. Our trustees, staff and pupils all work together to make a positive difference.Working Hours :Monday- Thursday 8.00am- 4.00pm Friday 8.00am- 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Finance Assistant Consultant Apprentice
Some duties that may be expected of you when on site include, but are not limited to, the following. Ensure that all transactions actioned, and advice given is in line with the client’s financial policies, DfE guidance and within statutory financial regulations. Purchase Ledger Duties: Posting the below documents to the clients accounting software in a timely manner with great accuracy Purchase Requisition Purchase Orders Good Received Notes Purchase Invoices Ensure that all expenditure is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used. Receive and check statements from suppliers. Investigate and action any issues that arise with regards to creditors Sales Ledger Duties: Raise sales invoices as requested by the client on the accounting system in a timely manner Ensure that all income is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used Ensure that all requests for sales invoices are processed and sent to debtors promptly Ensure that all invoices are monitored and chased so that prompt payment is received Any other sales ledger maintenance duties requested by the client Bank Account Duties: Ensure that paying in slips/ remittances are received and processed on the accounting system in a timely manner Other Balance Sheet Items: Ensure that petty cash returns are received and processed on the accounting system in a timely manner and that a month end reconciliation is undertaken to ensure that actual funds held balance to the ledger Ensure that credit card returns are received and processed on the accounting system in a timely manner Income Duties: Post all relevant grant income received. Although the majority of your working day will be on site, fulfilling a role or tasks as set by the client, there are additional responsibilities that this level of role comes with such as: Looking for opportunities to promote our services such as Helpdesk / Connect / Software / Consultancy (yourself and others) Ensuring you are always delivering added value to clients Complete all internal training as required by EduFin within the timeframes given Any other duties as required from the Directors and Seniors Training:Assistant Accountant - Level 2 Apprenticeship Standard (A level): This is to gain a Level 2 AAT qualification. This Apprenticeship role is split 80/20 between working and earning with the employer gaining valuable hands-on skills, and learning & gaining qualifications with Solveway Apprenticeships. You will attend remote learning sessions, one day a week for the duration of the apprenticeship. Further training details will be made available at a later date.Training Outcome:After successfully achieving the AAT Level 2 qualification, the candidate will be considered for the Level 3 AAT Apprenticeship training and/or the opportunity to progress to a more senior level with the firm and a career within accountancy. Edufin offers a clear and supportive progression route for those looking to build a career in education finance: Apprentice Consultant → Junior Consultant → Associate Consultant → Consultant → Senior Consultant The AAT qualification is one of the most recognised in the Finance industry and could lead to you studying for your ACCA or equivalent through Edufin if you so wish. You will be supported through your training with the firm; shadowing our consultants on site to start with and then being able to assist us with finance assistant roles; working your way up to consultancy days as you gain experience.Employer Description:Edufin is a specialist consultancy that supports schools and academies with their finance operations. The business was founded by a group of directors who previously worked with ESF, a widely used education finance software. They identified a gap in the market—schools needing practical, hands-on finance support—and built Edufin to provide exactly that. Edufin consultants work directly with schools, helping with anything from day-to-day finance tasks like processing invoices to longer-term projects and high-level consultancy. Support can last from a few weeks to several years, and while most clients are visited on-site, some roles are fully remote. They are a friendly team at Edufin and have a positive, upbeat, happy culture. They pride themselves on being flexible for their staff and provide a good work life balance, but in return they want commitment and passion from their staff.Working Hours :Working hours will vary depending on your work location: In the office: 9:00am - 5:00pm (1-hour lunch). At home: 9:00am - 5:30pm (1-hour lunch). On-site at a school: 9:00am - 4:30pm (45-minute lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Accounts Assistant Consultant Apprentice
Some duties that may be expected of you when on site include, but are not limited to, the following. Ensure that all transactions actioned, and advice given is in line with the client’s financial policies, DfE guidance and within statutory financial regulations. Purchase Ledger Duties: Posting the below documents to the clients accounting software in a timely manner with great accuracy Purchase Requisition Purchase Orders Good Received Notes Purchase Invoices Ensure that all expenditure is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used Receive and check statements from suppliers Investigate and action any issues that arise with regards to creditors Sales Ledger Duties: Raise sales invoices as requested by the client on the accounting system in a timely manner Ensure that all income is recorded against the relevant nominal code and cost centre, and that the correct VAT code is used Ensure that all requests for sales invoices are processed and sent to debtors promptly Ensure that all invoices are monitored and chased so that prompt payment is received Any other sales ledger maintenance duties requested by the client Bank Account Duties: Ensure that paying in slips/ remittances are received and processed on the accounting system in a timely manner Other Balance Sheet Items: Ensure that petty cash returns are received and processed on the accounting system in a timely manner and that a month end reconciliation is undertaken to ensure that actual funds held balance to the ledger Ensure that credit card returns are received and processed on the accounting system in a timely manner Income Duties: Post all relevant grant income received Although the majority of your working day will be on site, fulfilling a role or tasks as set by the client, there are additional responsibilities that this level of role comes with such as: Looking for opportunities to promote our services such as Helpdesk / Connect / Software / Consultancy (yourself and others) Ensuring you are always delivering added value to clients Complete all internal training as required by EduFin within the timeframes given Any other duties as required from the Directors and Seniors Training:Assistant Accountant - Level 3 Apprenticeship Standard (A level): This is to gain a Level 3 AAT qualification. This Apprenticeship role is split 80/20 between working and earning with the employer gaining valuable hands-on skills, and learning & gaining qualifications with Solveway Apprenticeships. You will attend remote learning sessions, one day a week for the duration of the apprenticeship. Further training details will be made available at a later date.Training Outcome:After successfully achieving the AAT Level 3 qualification, the candidate will be considered for the Level 4 AAT Apprenticeship training and/or the opportunity to progress to a more senior level with the firm and a career within accountancy. Edufin offers a clear and supportive progression route for those looking to build a career in education finance: Apprentice Consultant → Junior Consultant → Associate Consultant → Consultant → Senior Consultant The AAT qualification is one of the most recognised in the Finance industry and could lead to you studying for your ACCA or equivalent through Edufin if you so wish. You will be supported through your training with the firm; shadowing our consultants on site to start with and then being able to assist us with finance assistant roles; working your way up to consultancy days as you gain experience.Employer Description:Edufin is a specialist consultancy that supports schools and academies with their finance operations. The business was founded by a group of directors who previously worked with ESF, a widely used education finance software. They identified a gap in the market—schools needing practical, hands-on finance support—and built Edufin to provide exactly that. Edufin consultants work directly with schools, helping with anything from day-to-day finance tasks like processing invoices to longer-term projects and high-level consultancy. Support can last from a few weeks to several years, and while most clients are visited on-site, some roles are fully remote. They are a friendly team at Edufin and have a positive, upbeat, happy culture. They pride themselves on being flexible for their staff and provide a good work life balance, but in return they want commitment and passion from their staff.Working Hours :Working hours will vary depending on your work location: In the office: 9:00 AM – 5:00 PM (1-hour lunch) At home: 9:00 AM – 5:30 PM (1-hour lunch) On-site at a school: 9:00 AM – 4:30 PM (45-minute lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
HR Apprentice
Key Responsibilities (i) Provide a high level of administrative support including: Responding to telephone, email and in-person enquiries and passing the query onto the appropriate College member(s) as necessary. Maintaining and updating employee records on the College’s HR/Payroll system including setting up new joiners and processing leavers. Providing a ‘helpdesk’ service for the College’s HR/Payroll system including issuing system log on details and resetting passwords. Creating and maintaining paper and electronic personnel files in accordance with legislation and best practice. Administering and preparing paperwork associated with new starters, contract variations and leavers including drafting letters, contracts, and emails. Providing reference letters for former employees. Scanning, filing and archiving HR files as appropriate and in accordance with data protection regulations to ensure GDPR compliance. (ii) Support recruitment activity including: Placing advertisements. Processing applications and logging equal opportunities forms. Benchmarking against recruitment advertisements placed elsewhere. Scheduling interviews. Completing post-offer tasks such as requesting references, conducting right to work checks, administering DBS checks, issuing health forms (as required), and coordinating employee inductions. (iii) Support with learning and development activity including: Supporting with the organisation of learning and development courses including booking rooms, coordinating with providers and arranging equipment. Supporting with the administration of eLearning activities, including assisting with access to courses, and creating and maintaining records on the eLearning system. (iv) Other: Providing and promoting HR service excellence, and fostering excellent teamwork and working relationships. Communicating sensitively with a wide range of people including staff, Fellows and students. Ordering flowers as required. Ordering stationary for the HR department as required. Undertaking other ad hoc/project work as directed by the Head of HR. Proactively reviewing the HR department’s administrative practices, suggesting and implementing improvements as necessary. Acting as minute-taker for the Staff Liaison Meeting and for other meetings, as required. You don't need any experience as we can teach you everything. If you have a desire to start a career in HR, and are willing to learn, we would love to meet you. Alongside your training, you will take on a full-time role in Christ’s College’s HR team, working alongside and under the direction of the Head of HR.Training:20% off the job training (minimum 6 hours per week). Off the job training includes, but is not limited, to attending Cambridge Regional College. You will attend Cambridge Regional College once a month on a Thursday, c.9.30am-3.30pm between September to December 2025 (3-4 sessions). This sessions will include an induction, and the set-up of the HR course and access to digital learning tools & resources. From January 2026, you will attend Cambridge Regional College every fortnight on a Thursday. What your apprenticeship includes: A mixture of on and off the job training. Regular reviews with your mentor and HR Cambridge Regional College Assessor. Feedback sessions to discuss your progress. A work-based project. HR Support (L3) Apprenticeship Standard. The apprenticeship delivery model will be a blend of day release to Cambridge Regional College/online attendance, e-portfolio resources and regular assessor visits. Units that will be covered as part of your qualification: Business, Culture, and Change in Context Principles of Analytics, Core Behaviours for People Professionals Essentials of People Practice Training Outcome:Upon successful completion of the apprenticeship, further opportunities may be available to you within the College. The experience and skills gained should prepare you for future progression within the field of HR.Employer Description:The University of Cambridge is composed of 31 Colleges in addition to the academic departments and administration of the central University. Cambridge's Colleges are communities of students, academics and staff. Cambridge Colleges provide most of the accommodation for undergraduates and postgraduates at the University. At the undergraduate level they have responsibility for admitting students to the university, providing pastoral support, and organising elements of their tuition. For postgraduate students, research is conducted almost entirely centrally in the faculties, departments and other university-affiliated research centres, though the Colleges provide a central social and intellectual hub for students. Colleges provide a range of facilities and services to their members in addition to accommodation, including catering, library facilities, extracurricular societies, and sporting teams. Colleges also provide funding, accommodation, or both, for some of the academic posts in the university, with the majority of Cambridge academics being a Fellow of a College in addition to their Faculty/Departmental role. Fellows may therefore hold College positions in addition to their academic posts at the University. Colleges are self-governed charities in their own right, with their own endowments and possessions. Christ’s is classified as one of the 16 ‘older’ Cambridge Colleges as it was founded before 1596. Christ’s College is a self-governing academic community; founded in 1505, we are a charity which promotes education and research. We aim to attract the best students, Fellows, and staff, and to give them a secure and supportive environment in which to thrive.Working Hours :Monday to Friday, hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience ....Read more...