Helpdesk Administrator - Nottingham - £25k - £28k - Temporary to Permanent position Are you an experienced Helpdesk Operator looking for a new challenge? If so please read on...Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company based in Nottingham The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.Hours/details:Monday to Friday8am to 5pm Temp to Perm position£25k - £28k per annum (dependant on experience) Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Help Desk ExperienceExperience in FMGeneral AdministrationCAFM knowledge ....Read more...
Contract Support Administrator - Vauxhall, London - Up to £35,000 per annum Are you an experienced Helpdesk Operator looking for a new challenge? If so please read on...Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company based in Vauxhall, London. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.Hours/details:Monday to Friday8am to 5pm Permanent position £35,000 per annum Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Help Desk ExperienceExperience in FMGeneral AdministrationCAFM knowledge....Read more...
Contract Support Administrator - Victoria, London - Up to £30,000 per annum Are you an experienced Helpdesk Operator looking for a new challenge? If so please read on...Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company based in Victoria, London. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.Hours/details:Monday to Friday8am to 5pm Permanent position £30,000 per annum (dependant on experience) Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Help Desk ExperienceExperience in FMGeneral AdministrationCAFM knowledge....Read more...
Contract Support Administrator - Farnborough, Hampshire - Up to £35,000 per annum Are you an experienced Contract Support looking for a new challenge? If so please read on...Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company based in Farnborough, Hampshire The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.Hours/details:Monday to Friday8am to 5pm Permanent position £35,000 per annum Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Contract Support experience Experience in FMGeneral AdministrationCAFM knowledge....Read more...
Contract Administrator - FM Provider - Corsham, Wiltshire - Up to £35,000 per annum Are you an experienced FM administrator looking for a new challenge? Are you looking to broaden your experience within the FM sector? If so this may be the role for you! CBW has an exciting new opportunity for a Contract Administrator to join a leading FM company on a permanent basis. This role is based near Corsham, Wiltshire, with the client looking for someone with a relevant admin/facilities background. You will be joining a vibrant team in a fast paced environment that rewards your hard work. Below are all the details on this excellent new opportunity! Hours of Work / Details:08:00am to 17:00pm Monday to Friday (Office based)Up to £35,000 per annum Permanent position Hybrid working!Key responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportAssign tasks via CAFM system (Concept)Raising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Helpdesk ExperienceExperience in FMGeneral AdministrationCAFM knowledgeAble to commit to a Perm roleHave the right to work in the UK IT Proficient Please send your CV to Abbie at CBW Staffing Solutions for more information!....Read more...
Contract Administrator - FM Provider - City of London - Up to £35-38,000 per annum Are you an experienced FM administrator looking for a new challenge? Are you looking to broaden your experience within the FM sector? If so this may be the role for you! CBW has an exciting new opportunity for a Contract Administrator to join a leading FM company on a permanent basis. This role is based near London Bridge, with the client looking for someone with a relevant admin/facilities background. You will be joining a vibrant team in a fast paced environment that rewards your hard work. Below are all the details on this excellent new opportunity! Hours of Work / Details:08:00am to 17:00pm Monday to Friday (Office based)Up to £35-38,000 per annum Permanent position Key responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportAssign tasks via CAFM system (Concept)Raising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Helpdesk ExperienceExperience in FMGeneral AdministrationCAFM knowledgeAble to commit to a Perm roleHave the right to work in the UK IT Proficient Please send your CV toStacey Duclaux at CBW Staffing Solutions for more information!....Read more...
Customer Service Administrator - Facilities Company - Renfrew- Salary Circa £23,500 (36.5 hour week) CBW are delighted to be working with a specialist engineering company based in Renfrew in the recruitment of service administrators. This is a National company with strong contracts and due to a National win of a new contract they have several openings for helpdesk administrators. This is a great opportunity for an experienced customer service administrator to advance their career into a planning administration role. Hours of work: Shifts: Mix of 08.00 - 16.00 / 10.00 - 20.00 and 1 weekend in 4, however days back in lieu after the weekend shifts. Shifts will be discussed at the interview stage. Duties & Responsibilities : To organise and prioritise engineer’s workload.Work with engineering and Maintenance staff to ensure workload is completed and PPMs scheduled and actioned.Monitor and organise day to day performance of the engineering team and ensure schedules and rotas are in place and communicated.Coordinate spares and parts procurement and scheduling of fitting.Advise appropriate Services Manager of issues affecting performance.Develop & maintain key interdepartmental relationshipsUnderstand and operate customers Maintenance Management SystemSalary & Benefits: Salary up to £23,500 this will raise after probation32 days holiday Health carePension 4% contribution....Read more...
Raise Purchase Orders for supplier attendance/ to order materials
Assist Contract Support with financial housekeeping
Assist Contract Support with monthly invoicing
Report writing
Liaising with management team to ensure supplier invoices are approved in a timely manner
Occasional cover on the site’s FM Helpdesk which includes:
Raising Work Orders on client CAFM system.
Liaising with building user, engineers and contractors regardingtask progress and completion
Updating CAFM system throughout work order lifespan - uploading documents, applying correct status, and adding useful notes
Managing emails and phone calls within SLA
Booking in contractors
Training:
Business Administrator Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
There are many different routes within Wates after successful completion
Wates offer a wide range of career progression opportunities including further qualifications on completion of the apprenticeship
The right candidate could move into a permanent role, and we have a Trainee Management programme
Employer Description:The Wates Group, established in 1897, is one of the leading privately-owned construction, residential development, and property services businesses in the UK. We employ approximately 3,600 people and work with a wide range of public and private sector customers and partners.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Good time management....Read more...
Fleet Administrator - Stevenage, Hertfordshire - 2 months temporary placement - ASAP Start! Do you have a background booking repairs, engaging with suppliers, and liaising with operatives/engineers? CBW are currently recruiting for an experienced Fleet Administrator to join a fantastic team based in Stevenage! Hours/details:Monday to FridayASAP start!8am to 5pm 2 months temp position £14p/hHours/details:Monday to Friday8am to 5pm Permanent position £30,000 per annum (dependant on experience) Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Help Desk ExperienceExperience in FMGeneral AdministrationCAFM knowledge Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Arranging deliveries of new company vehicles Ordering fuel cards Setting up congestion charge Managing vehicle hire and mileage tracking systems Driving license checking Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataRequirements:Administration ExperienceExperience in FM/Service Repairs General AdministrationCAFM knowledge....Read more...
Responsibilities will include but are not limited to:
Answering the telephone as a member of the helpdesk.
Raising Hard FM & Soft FM jobs.
Completing engineer timesheets.
Answering emails.
Monitoring our communal Cornwall email Box.
Cornwall Council request us to use a CAFM system called Concerto. Full training will be given by Nina Carter on how to use Concerto and how the contract works.
Training:
You will be working towards a Level 3 Business Administrator Apprenticeship Standard.
You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor.
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training.
Training Outcome:Many businesses offer the opportunity to stay on with the organisation for the right candidate. Employer Description:Lorne Stewart are an Engineering company specialising in Facilities Management. As a company Lorne Stewart cover the whole country, but vacancy is Cornwall based. Working closely with our customers, employees and supply chain ensures we deliver value for money, effective sustainable solutions for now and the future. This extensive expertise spreads over many sectors encompassing delivery of multi-million pound one off projects, to smaller specialised dedicated facilities contracts and minor works. Our behaviours are underpinned by our vision and values unifying us together to deliver excellence for our clients.Working Hours :Monday to Friday 8.30am-5pm but on a Friday we finish at 4.30pm.
An hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Outgoing,Reliability,Desire to learn & succeed....Read more...
