Helpdesk Administrator – Property Maintenance Company – Dartford – Up to £32,000 per annum Are you an experienced Administrator or Helpdesk professional looking for your next opportunity? Do you want to grow your experience within a busy and expanding property maintenance environment? This is an excellent opportunity to join an established property maintenance company based in Dartford on a permanent basis. You will be part of a fast-paced team supporting day-to-day maintenance operations, where your organisational skills and attention to detail will be highly valued. Hours of Work / Details: 08:00am – 17:00pmMonday to Friday (Office Based)Up to £32,000 per annumPermanent role Key Responsibilities:Handling incoming and outgoing calls to support the maintenance function in a professional mannerManaging and maintaining the helpdesk inbox, ensuring all queries are responded to promptlyScheduling reactive maintenance call-outs and prioritising urgent and emergency requestsReviewing jobs logged throughout the day and allocating tasks to engineers accordinglyRaising and processing purchase orders and supporting invoice administrationIssuing and closing both planned and reactive maintenance jobsAccurately inputting and updating data within internal systems/CAFM systemsAssigning and tracking tasks to ensure timely completionRaising follow-on works and ensuring jobs are completed within agreed timeframesSupporting Office and Contract Managers with general administrative dutiesResponding to queries from engineers, tenants, clients, and managementOrganising daily workload to ensure service level agreements (SLAs) are consistently met Requirements:Previous Helpdesk or Administrative experience within property maintenance, facilities management, or constructionStrong general administrative background with excellent attention to detailWorking knowledge of CAFM systems (or similar job management systems) preferredConfident IT skills including Microsoft OfficeStrong communication and organisational skillsAbility to work effectively in a fast-paced environmentFull UK driving licence preferred (parking on site) Interested? Please send your CV to Stacey at CBW Staffing Solutions for more information or to apply. We look forward to hearing from you!....Read more...
Helpdesk Administrator – FM Provider – Hendon, North London – Up to £32,000 per annum Are you an experienced FM Administrator looking for your next opportunity? Do you want to expand your experience within a growing Facilities Management environment? This is an excellent opportunity to join an established FM provider based in Hendon, North London on a permanent basis. You will be part of a busy, fast-paced team supporting day-to-day facilities operations, where your organisational skills and attention to detail will be highly valued. Hours of Work / Details: 08:00am – 17:00pmMonday to Friday (Office Based)Up to £32,000 per annumPermanent role Key Responsibilities:Handling incoming and outgoing calls to support the facilities function in a professional mannerManaging and maintaining the FM Helpdesk inboxScheduling reactive maintenance call-outs and prioritising urgent requestsReviewing jobs logged throughout the day and allocating tasks to Engineers accordinglyRaising and processing purchase orders and supporting invoice administrationIssuing and closing both planned preventative maintenance (PPM) and reactive maintenance visitsAccurately inputting and updating data within the CAFM systemAssigning tasks via CAFM (Concept or similar system)Raising corrective maintenance tasks following completed PPM visitsSupporting Office and Contract Managers with general administrative dutiesResponding to queries from engineers, clients, and managementOrganising daily workload to ensure service level agreements are met Requirements:Previous Helpdesk experience within Facilities Management/ConstructionStrong general administrative backgroundWorking knowledge of CAFM systems (Concept or similar)Confident IT skills including Microsoft OfficeStrong communication and organisational skillsMust drive – parking on site Interested? Please send your CV to Stacey at CBW Staffing Solutions for more information or to apply. We look forward to hearing from you!....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on the job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
