Helpdesk Administrator – Leading Facilities Management CompanyLocation: HertfordshireSalary: £30,000 per annumEmployment: Full-time, PermanentAgency Advert Are you an organised, proactive, and customer-focused professional looking to take the next step in your career? Our client, a highly respected and fast-growing facilities management company based in Hertfordshire, is seeking a confident Helpdesk Administrator to join their friendly and supportive team. Key ResponsibilitiesAct as the first point of contact for incoming queries via phone and emailLog and manage maintenance requests, ensuring timely allocation to engineersMonitor job progress and update clients and internal teams accordinglyCoordinate planned and reactive works, ensuring all documentation is accurateMaintain databases, reports, and service recordsProvide exceptional customer service at all timesAbout YouPrevious experience in a helpdesk, facilities, or administration roleStrong communication skills with the ability to multitask effectivelyExcellent attention to detail and a proactive approach to problem solvingConfident using IT systems, including CRM or CAFM platformsAble to thrive in a fast-paced environment and work well under pressureWhat’s on OfferCompetitive salary of £30,000Supportive team environment and opportunities for developmentA chance to join a leading organisation within the FM sectorIf you’re enthusiastic, organised, and ready to make a positive impact, we’d love to hear from you. To apply, please submit your CV online, or contract Stacey at CBW Staffing Solutions for more information!....Read more...
Department administration, booking jobs and managing engineers
Support to managing director assisting in ISO administration
Support to the helpdesk supervisor and processing of work to engineers
Support to the company secretary in various duties
Training:Business Administrator Level 3.Training Outcome:Full-time position available.Employer Description:Founded in 1975, Universal Security Group is an independent security system installer. Being a national company we provide a wide range of high quality doors, security systems Access control and locksmithing service for residential and commercial premises. Universal Door Tech is the main business and we supply and fit Commercial fire doors and roller shutters.Working Hours :Monday to Friday 8:30am - 5:30pm
1-hour lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Willingness to learn....Read more...
HR AdministratorSalary £27,000 dependent on skills and experienceOffice based CF72 (moving to Cowbridge CF71 end 2025) potential for some hybrid workingFull-time 40 hours per weekAre you a detail-oriented HR Administrator with a passion for people and processes? Do you want to join a growing national business who are a UK leader in water efficiency and demand management, providing services to the major water companies and their customers? Aqualogic is looking for an enthusiastic HR Administrator to join our Support Services team. Reporting to the Head of People, you’ll play a key role in ensuring our HR operations run smoothly and our employees have a positive experience from day one.What You’ll Be Doing
Supporting recruitment and onboarding: posting jobs, scheduling interviews, preparing contracts, and coordinating inductions.Maintaining accurate HR records and ensuring GDPR compliance.Acting as the first point of contact for HR queries via our Helpdesk.Coordinating training and tracking completion.Assisting with employee benefits, probation reviews, and contractual changes.Supporting HR projects such as TUPE transfers and system improvements.
What We’re Looking ForEssential:
Strong administrative skills and attention to detail.Excellent written and verbal communication.Ability to manage multiple tasks and prioritise effectively.Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint).Previous experience in an office administration role.Previous HR or office administration experience.
Desirable:
Experience with HR systems (e.g., Zoho People).Understanding of HR processes and employment legislation.CIPD Level 3 qualification or working towards it.
Why Join Us?
Work with a nationally respected team driving sustainability and innovation.Be part of a company that values education, engagement, and continuous improvement.Enjoy a supportive culture with opportunities for professional growth.Be part of a growing business.
Interested? If you feel that you possess the relevant skills and experience, then please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
To support the Trust’s Data Team while undertaking a structured Business Administration apprenticeship programme leading to a recognised qualification. The post holder will gain experience in administrative processes, handling data effectively and securely, supporting Trust-wide data activities and contributing to the effective operation of the service, while completing on-the-job training.
Assist with the collection, input and maintenance of School and Trust-level data across systems such as MIS (e.g. SIMS, Arbor), internal logs etc.
Help prepare data reports, summaries, spreadsheets and dashboards used by central services, schools and senior leaders.
Support the Team with GDPR and DPO Administration tasks.
Support key Trust data processes such as data checks/reminders, helpdesk ticket support, assessment submissions or statutory data collection (under supervision).
Maintain accurate and secure records, ensuring data is stored in line with GDPR and Trust information governance policies.
Provide general administrative support such as organising digital documents, scheduling meetings, updating logs, distributing reports securely and supporting workflow within the Data team.
Training:Business Administrator L3 Standard.
The qualification requires college attendance, one day per month.Training Outcome:We are a fast-growing Trust, and with that comes the need to expand our Data Team. We would want to “grow our own” and we would hope that any apprentice that we employed would be the perfect fit for any future permanent vacancies.Employer Description:STOCCAT Trust currently consists of 20 primary and 4 secondary schools, further schools will join us during this academic year, and we will grow over the coming years.
The successful candidate will join the Trust Central Data Team that provides support to our schools and Central Team. We are committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.Working Hours :Monday to Friday 8.00am – 4.00pm (hours can be discussed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on-the-job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff.
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access.
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems.
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
