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Apprentice Maintenance Technician
Key responsibilities include: Learn how we deliver both planned and reactive maintenance across plant systems, ensuring compliance with UK standards and regulatory requirements Support plant installations, modifications and upgrades, contributing to safe and sustainable operations Assist with plant shutdowns, helping to plan and safely execute essential maintenance activities Carry out calibration and instrumentation testing, developing your technical skills with real equipment Work collaboratively with engineers and technicians, gaining mentorship and exposure to different areas of the business You’ll have the opportunity to take on real responsibility from day one, while building skills that support a long-term career in engineering and sustainability.Training:The Apprentice Maintenance Technician will complete a structured Level 3 Engineering Maintenance Technician apprenticeship delivered by Train’d Up. Training combines hands‑on workplace learning, regular on‑site assessor visits, and off‑the‑job training delivered through a blended model. You will be working towards an Engineering Maintenance Technician - dual discipline (electrical and control and instrumentation technician bias), level 3 apprenticeship over a 48-month period, plus 4 month end point assessment. Apprentices receive: Planned on‑the‑job learning in a real maintenance environment Day‑release online technical training delivered by specialist tutors Regular one‑to‑one support and assessments from a dedicated Train’d Up assessor Ongoing progress reviews, skills development, and EPA preparation This approach ensures apprentices develop the practical skills, technical knowledge, and behaviours needed to succeed as competent maintenance technicians.Training Outcome:On successful completion of the Apprentice Maintenance Technician programme, you will progress into a qualified Maintenance Technician role. From there, opportunities may include developing into a multiskilled technician, senior or lead technician, or specialising in mechanical or electrical maintenance. With experience and further training, progression into engineering, supervisory, or reliability roles is also achievable. This apprenticeship provides a strong foundation for long-term career growth within engineering and maintenance.Employer Description:Who we are At SUEZ, your career is a journey full of possibilities. With diverse roles across multiple activities and locations, we empower you to shape your own path. Here, you’re encouraged to learn, grow, and take ownership of your development because when you thrive, we all succeed. At SUEZ, respect is at the heart of everything we do for each other, for our customers, and for the communities we serve. We foster inclusive, caring environments where diversity, wellbeing, safety, and solidarity are more than values they’re everyday realities. These principles shape how we work together, every day. We’re committed to building a workplace where everyone feels valued and included. If you’re excited about this opportunity but don’t meet every single requirement, we encourage you to apply. Your unique experience, perspective, and potential could be exactly what we’re looking for. We offer a comprehensive benefits package designed to support your wellbeing and growth including competitive pay, pension plans, health and wellbeing programs, learning opportunities, and career development. Everything you need to thrive, both professionally and personally. Join us in transforming today’s environmental challenges into tomorrow’s innovative water and waste solutions. At SUEZ, your work truly matters driving action and shaping a more resilient, sustainable future. Working Hours :You will be working 37.5 hours, Monday to Friday, 08:00 to 16:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
ICT Support Apprenticeship
Provide Level 1 and 2 technical support to users relating to all IT, telecoms and AV equipment Maintain the site service desk, ensuring that users are kept informed in line with service standards Install new IT equipment and install operating systems and software onto them as directed Maintain network access rights, including creating individual new user accounts and archiving old ones Create self-help and training resources to support end users. Ensure that all IT equipment is kept clean, tidy and in a safe condition Undertake routine and non-routine checks, maintenance, calibration, cleaning and fault investigation Assist with the provision and support of IT equipment associated with meetings and other presentations Assist with the preparation of IT equipment for events that will occasionally require out-of-hours working Maintain and repair IT equipment, liaise with third-party maintenance and repair companies or seek specialist assistance to ensure safe and efficient operation Diagnose and resolve workstation operating system and software problems, independently where possible, but seeking advice when necessary Ensure the safe storage of equipment, materials and the disposal of waste and hazardous material in line with relevant regulations, guidelines and procedures Maintaining records of stock and loans of equipment and materials, identifying when new stock is required and taking receipt of stock deliveries Undertake annual stocktaking Delegated responsibility for petty cash and the purchase of relevant items locally when authorised, assessing the availability of suitable alternatives in line with best value principles and maintaining records of transactions and expenditure in accordance with financial procedures Undertake clerical duties when necessary Actively contribute to training, support and development of other IT Services team members Data Protection and Safeguarding: Work within the requirements of Data Protection at all times Understand your responsibilities in relation to safeguarding and child protection and how to highlight an issue/concerns General: The post-holder will be expected to exemplify the values of Respect, Opportunity, Collaboration and Aspiration and demonstrate trust behaviours as outlined in the company policy The post-holder will be expected to undertake any appropriate training provided by the Trust to assist them in carrying out any of the above duties The post-holder will be required to promote, monitor and maintain health, safety and security in the workplace. To include ensuring that the requirements of the Health & Safety at Work Act, COSHH, and all other mandatory regulations are adhered to An Enhanced Disclosure with the Disclosure and Barring Service (DBS) will be undertaken before an appointment can be confirmed. https://www.gov.uk/government/collections/dbs-filtering-guidance ‘ Person Specification Minimum 3 GCSEs (including English and maths) Good communicator Professional and approachable Able to problem-solve Excellent written and verbal communication skills Good planning and organisational skills Ability to prioritise and multitask Ability to diagnose and troubleshoot issues Ability to use own initiative and work unsupervised when appropriate to do so Committed to Equality and Diversity Committed to own continuing professional development Be able to work outside normal working hours when required, notice given Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as: Data Security Hardware & Software Computer Networking and so much more. You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about: Cloud & Mobile Technologies Technical Problem Solving Advanced-Data Security Computer Networks IT Communication & much more. These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate.Employer Description:This is an incredible opportunity to work for a busy IT helpdesk, learning to work as part of a technical team from experts in their field. Working Hours :This role is Monday to Friday and full training will be provided as part of an Advanced IT Apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
ICT Apprentice
Provide Level 1 and 2 technical support to users relating to all IT, telecoms and AV equipment Maintain the site service desk ensuring that users are kept informed in line with service standards Install new IT equipment and install operating systems and software onto them as directed Maintain network access rights including creating individual new user accounts and archiving old ones Create self-help and training resources to support end users Ensure that all IT equipment is kept clean, tidy and in a safe condition Undertake routine and non-routine checks, maintenance, calibration, cleaning and fault investigation. Assist with the provision and support of IT equipment associated with meetings and other presentations Assist with the preparation of IT equipment for events that will occasionally require out of hours working Maintain and repair IT equipment, liaise with third-party maintenance and repair companies or seek specialist assistance to ensure safe and efficient operation Diagnose and resolve workstation operating system and software problems, independently where possible but seeking advice when necessary Ensure the safe storage of equipment, materials and the disposal of waste and hazardous material in line with relevant regulations, guidelines and procedures Maintaining records of stock and loans of equipment and materials, identifying when new stock is required and taking receipt of stock deliveries Undertake annual stocktaking Delegated responsibility for petty cash and the purchase of relevant items locally when authorised, assessing the availability of suitable alternatives in line with best value principles and maintain records of transactions and expenditure in accordance with financial procedures Undertake clerical duties when necessary Actively contribute to training, support and development of other IT Services team members Data Protection and Safeguarding: Work within the requirements of Data Protection at all times Understand your responsibilities in relation to Safeguarding and child protection and how to highlight an issue / concerns General: The post-holder will be expected to exemplify the values of Respect, Opportunity, Collaboration and Aspiration and demonstrate trust behaviours as outlined in the company policy The post-holder will be expected to undertake any appropriate training provided by the Trust to assist them in carrying out any of the above duties The post-holder will be required to promote, monitor and maintain health, safety and security in the workplace To include ensuring that the requirements of the Health & Safety at Work Act, COSHH, and all other mandatory regulations are adhered to An Enhanced Disclosure with the Disclosure and Barring Service (DBS) will be undertaken before an appointment can be confirmed. https://www.gov.uk/government/collections/dbs-filtering-guidance ‘ Person Specification: Minimum 3 GCSEs (including English and maths) Good communicator Professional and approachable Able to problem-solve Excellent written and verbal communication skills Good planning and organisational skills Ability to prioritise and multitask Ability to diagnose and troubleshoot issues Ability to use own initiative and work unsupervised when appropriate to do so Committed to the Equality and Diversity Committed to own continuing professional development Be able to work outside normal working hours when required - notice given Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as: Data Security Hardware & Software Computer Networking and so much more. You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about: Cloud & Mobile Technologies Technical Problem Solving Advanced-Data Security Computer Networks IT Communication & much more. These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome: There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate Employer Description:This is an incredible opportunity to work for a busy IT helpdesk, learning to work as part of a technical team from experts in their field. Working Hours :This role is Monday to Friday and full training will be provided as part of an Advanced IT Apprenticeship. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Customer Service Specialist
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Customer Service Specialist provides customer service to North American external customers and internal customers as it relates to processing product orders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond to customer calls, emails, and faxed requests. Handle and maintain all customer-specific processes and/or systems as it relates to the New Business Development customer base. Understand and manage the price change process including notifications to internal and external parties. Serve as main point of contact for service and product complaint resolution. Coordinate new product setup or changes with Product Management and Operations and communications with customers. Handle large volumes of calls, emails, and faxes. Respond to all aspects of customers' and representatives' inquiries or requests (orders, product information, stock status, pricing, shipping information, samples, etc.) Accurately key orders into the system. Check stock availability to confirm orders. Ensure all orders are shipped and invoiced promptly and accurately. Keep customer advised of anticipated ship dates and any delays regarding orders. Be proactive in communicating changes to orders. Obtain and continuously enhance a broad knowledge of product line, prices, delivery time and similar data as required relating to the business units being serviced. Follow ISO required procedures as related to the customer service function. Troubleshoot issues regarding pricing, tracing, and tracking orders, delivery times, product information and stock availability. Suggest potential alternatives/solutions to customer concerns. Supply MSDS upon request and as required. Develop and maintain effective working relationships with team members, managers and personnel in internal departments whose functions directly or indirectly affect the service level to our customers (to aid in providing exceptional customer service). EDUCATION REQUIREMENT: High school diploma or general education degree (GED) EXPERIENCE REQUIREMENT: Two to four years related customer service experience and/or training. Experience with key accounts or private label is highly preferred. OTHER SKILLS AND ABILITIES: Indicate if required or preferred. Must be able to communicate clearly and professionally both in verbal and written form. Strong proficiency with Microsoft Office applications required. Understanding of Lean Management Principles is an asset. Demonstrates office etiquette including; communication, decision making, and problem solving. Participate in role rotations in resolutions, pricing, international, RW, OEM, EPR, Core to gain knowledge on internal department positions. OTHER QUALIFICATIONS SAP Preferred Possess a strong understanding of SAP including running sales reports, extending codes, material master, customer master, listings/exclusions, etc. Supply MSDS upon request and as required. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $49,879 and $62,348. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
SEU Teaching Assistant Apprentice
The role of the Teaching Assistant Apprentice is to assist teachers in providing a learning environment to support the development and educational needs of pupils, to encourage pupils to become independent learners, to ensure their safety and welfare, and to support the inclusion of pupils in all aspects of school life. The Teaching Assistant will be expected to be flexible and to provide assistance wherever needed. This will not always be within a specific classroom. Teaching Assistants may be required to work on a 1:1 basis and/or with different groups of pupils, including those with special educational needs and disabilities. This may be in any area of the school. Main duties and responsibilities: Working with individual pupils and groups of pupils, under the direction of the teacher/line manager, introducing tasks monitoring pupils’ work and using a range of strategies to support their learning Helping pupils to access the full curriculum, at the same time, promoting independent learning Observing pupils’ performance and using the systems in place in the school/classroom, providing the teacher with feedback on pupils’ progress and helping to maintain individual and group records Contributing to the planning and evaluation of learning activities for individuals and groups, liaising with and maintaining effective working relationships with colleagues Helping prepare and maintain a purposeful, orderly, and supportive environment for learning Providing care with regard to the physical welfare of pupils To undertake first aid training and act as a first aider as required Drawing on specialist skills and knowledge to respond effectively to pupils with special educational needs and/or disabilities with appropriate training. Provide first aid and administer medication as and when required. To provide intimate care, including (but not exhaustive), changing nappies, changing soiled clothes, and assisting pupils in using the toilet. In addition to the above there are duties relevant to all Teaching Assistants which will be discussed and provided but will include: Supporting the Trust’s aims and ethos Contributing to planning for teaching and learning Supporting the teaching of the Paradigm Trust curriculum, helping pupils with activities which develop their literacy and numeracy skills Delivering structured intervention and catch-up programmes to groups Using a range of support methods and resources, including ICT, appropriate to the needs of individuals and groups, as directed by their line manager Respecting the confidentiality of pupil information and responding sensitively to pupils’ needs Being aware of the particular learning and physical needs of the pupils supported Ensuring that an appropriate level of spoken and written English is modelled with pupils at all times Training: Teaching Assistant Standard English and maths (if required) Level 2 Training Outcome:All our staff have access to a range of professional developmentopportunities, including our own in-house training for new andaspiring managers.Employer Description:Paradigm Trust (Paradigm) is a not-for-profit educational trust with schools in Ipswich and Tower Hamlets that are free and open to all. Paradigm has a very simple ethos: to develop and sustain great schools where we can make the biggest difference to pupils. Our values are: Integrity – doing the right thing even when no one is watching; Excellence – enabling everyone to achieve more through education, and Community – working together, learning from, and supporting others. When you join Paradigm, you’ll be joining a Trust that is committed to developing and sustaining great schools to make the biggest difference for pupils. It’s a place where we work together, helping each other to make sure every child can reach their potential.We are only able to do this through the hard work of our staff, and so we value them accordingly. At Paradigm, you’ll be supported with your career goals, with ongoing professional development, and numerous opportunities to progress on your career path. Staff health is extremely important to us, and as part of Paradigm, you’ll enjoy a range of benefits that are designed to support your wellbeing, as well as a highly competitive rewards package.If you have a passion to make a difference, we would love to hear from you.Working Hours :37 hours per week, 39 weeks per year. Working days Monday to Thursday 8.00 am - 4.00 pm, Friday 8.00 am - 3.30 pm. Time for study is included in working hours.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Non judgemental,Patience ....Read more...