Your main duties and responsibilities will include, but not be limited to:
Deliver excellent customer service in line with Banks Homes processes and policies.
Assist the Sales Executives to follow up all customer enquiries (website, telephone, email or walk-in), supporting with conversation to site visit or appointment.
Effectively and efficiently capture customer details and record accurately within the company systems.
Support Sales Executives to ensure timely follow-up of all enquiries.
Build strong relationships with customers, colleagues, and external stakeholders.
Build an awareness of the local housing market and economic conditions.
Demonstrate comprehensive local knowledge, including amenities, schools, transport links and competitors.
Travel to all designated developments to undertake pre-booked customer appointments.
Build a detailed knowledge of all relevant Banks Homes house types for the development.
Undertake training conducted by the Sales Manager and Sales Executive to utilise our sales methodology, schemes and incentives. Following the training, you will then be able to effectively close a sale.
Proactively sell personalised homes through customer extras, and manage implementation across all reservations to drive additional profit for the company.
Meet the agreed sales targets, including reservations, exchanges, and completions, within the required timeframes in agreement with the Sales Manager.
Ensure the health and safety of customers, colleagues, and all site visitors in line with legal requirements and company policies.
Maintain consistent use of appropriate personal protective equipment, including a personal alarm, at all times while at work.
Training:In this role, you will gain hands-on experience whilst working towards a Level 4 Sales Executive apprenticeship. Throughout the apprenticeship programme you will engage in on-the-job training, coursework and assessments that will support your development. To be successful, you should fully engage with all elements of the apprenticeship and represent the organisation positively both in the workplace and at college.
You will report to and work closely with the Sales Manager. In addition you will work closely with Sales Executives, Sales and Marketing Director and liaise proactively with the other internal departments, i.e., commercial, construction, communication, technical and marketing teams, as well as external stakeholders and partners to ensure that sales targets are achieved and exceeded.
You will work under the guidance of your course tutor to support your development and progress in conjunction with your line manager and our Group Learning & Development Manager. Regular communication with the course tutor will be essential to ensure alignment between on-the-job training and academic requirements. You will be expected to attend scheduled reviews and provide updates on your learning, performance, and coursework. You will spend the majority of your time on housebuilding sites you are assigned to and you will be required to work weekends. There may be a requirement for you to occasionally attend meetings at our Head Office, Durham and our office at Harewood House, Leeds. Training Outcome:Upon completion of the L4 apprenticeship, you will progress on to becoming a Sales Executive.Employer Description:Banks Homes is part of the Banks Group. Established in 1976, the Banks Group is a family business with a rich history in the development sector. We operate in a range of business areas, including Banks Property, Banks Homes, Banks Mining and Banks Plant Solutions. We’re responsible for a range of developments across the north of England, Yorkshire and Scotland.
The Banks Group works closely with, values and listens to the views of communities close to our projects, our business partners and our people. This is an approach that we call Development with Care – an approach that ensures we work safely, responsibly and sustainably across our three business areas at all times. We want our developments to leave a positive long-term legacy on the environment and local communities that host our developments.
We believe in placing people and the planet at the heart of what we do, looking for ways to leave a positive impact on local communities and the environment. Our people understand, practice and share this ethos. They manage a range of projects from inception through to completion, including gaining all necessary planning permissions and consents, while ensuring local communities and the environment are cared for.
At Banks Group, we’re excited to be growing our business with the launch of Banks Homes - our dedicated housebuilding division.
With a skilled in-house team of surveyors, planners, and technical specialists in housebuilding, drainage and highways, creating our own range of homes was a natural next step.
Banks Homes was born from a desire to create sustainable, well-designed homes that support healthier, happier lives. Inspired by the needs and aspirations of our customers, we’ve developed a thoughtful blueprint for modern living, carefully considering how each space functions to support everyday wellbeing.
From the location and landscaped gardens to the high ceilings, ¾-height windows and bi-fold doors, every element has been designed to maximise space, natural light and comfort. We’ve future-proofed our homes with energy efficient features and smart technology to help reduce energy bills , while our dedicated customer service team is here to make every step of your journey smooth and stress-free.
Wherever striking design, future-proof sustainability and desirable locations come together, you’ll find a Banks Home.Working Hours :Thursday to Monday 9:30 - 17:15
The sales office is closed on Tuesdays and Wednesdays, so there is a requirement to work weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience,Comfortable with travel....Read more...
Multi-Skilled Maintenance Engineer
Bradford (BD12) £40,000 rising to £42,000 after probation Rotating Shifts | Monday to Friday Immediate Start AvailableAqumen Recruitment is recruiting on behalf of a well-established manufacturing business in the Bradford area for an experienced Multi-Skilled Maintenance Engineer to join their engineering team.This is an excellent opportunity for a hands-on engineer looking for a stable Monday–Friday role with a competitive salary, varied work, and long-term career prospects within a fast-paced production environment.Shift Pattern
06:00 – 14:30 (1 week in 4)08:00 – 16:30 (2 weeks in 4)13:30 – 22:00 (1 week in 4)
The Role
As a Multi-Skilled Maintenance Engineer, you will play a key role in keeping production running efficiently by maintaining and improving plant machinery and equipment.Your responsibilities will include:
Carrying out planned preventative maintenance and reactive breakdown repairsDiagnosing and resolving mechanical and electrical faultsMaintaining and modifying machinery to improve reliability and efficiencySupporting continuous improvement initiatives across the siteWorking with hydraulics and pneumatics systemsEnsuring all engineering work is completed safely and in line with industry standardsProviding technical support to production and operations teamsAssisting with machinery installations, testing, and commissioning
What We’re Looking For
We’re keen to speak with engineers who have:
A recognised qualification in Mechanical, Electrical, or Electromechanical EngineeringStrong fault-finding and problem-solving skillsExperience within a manufacturing or production environmentKnowledge of hydraulics and pneumaticsGood understanding of health & safety proceduresExcellent communication and teamwork skillsA proactive and flexible approach to maintenance engineering
Desirable Skills
Welding experience or qualificationsKnowledge of Lean Manufacturing and 5S principles
What’s on Offer?
Competitive starting salary of £40,000Increase to £42,000 following successful probationMonday to Friday shifts onlyStable and supportive working environmentImmediate start available for the right candidateOpportunity to join a respected and growing manufacturing business
If you’re a motivated Multi-Skilled Engineer looking for your next challenge in the Bradford area, apply today with your CV.
Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.
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Day Centre Support Worker – Learning Disabilities & Autism
Cranleigh£25,000 per yearMonday to Friday, 9am–5pmChristmas period off
We are looking for a caring, reliable, and enthusiastic Day Centre Support Worker to join our friendly team supporting adults with learning disabilities and autism in Cranleigh.
This is a rewarding opportunity to make a real difference by helping individuals build confidence, independence, communication, and life skills in a safe and supportive environment.
Responsibilities:
Supporting individuals with daily activities and routines
Encouraging independence and social interaction
Assisting with community and centre-based activities
Promoting wellbeing, confidence, and positive outcomes
Providing person-centred support tailored to individual needs
Working closely with colleagues, families, and professionals
Following safeguarding and health & safety procedures
Requirements:
A caring and positive attitude
Good communication and teamwork skills
Patience, empathy, and reliability
Experience in care/support work is beneficial but not essential
Must be able to travel to Cranleigh - No transport provided
What We Offer:
Salary of £25,000 per year
Monday to Friday working hours – no weekend shifts
Christmas period off
Supportive team environment
Training and development opportunities
Rewarding and meaningful work
If you are passionate about supporting people with learning disabilities and autism, we would love to hear from you
....Read more...
Mechanical Maintenance Engineer (Continental Shift Pattern)
Mirfield £44,000 – £47,000 06:00–18:00 / 18:00–06:00 | 2 Days, 2 Nights, 4 OffAQUMEN Recruitment is proud to be supporting a well-established and forward-thinking manufacturing business in Mirfield as they look to strengthen their Engineering team with the addition of an Apprentice Trained Mechanical Engineer working a continental shift pattern.This is an excellent opportunity to join a stable operation with strong investment in people, processes and equipment — ideal for an engineer who enjoys fault-finding, continuous improvement, and working as part of a supportive shift team.
The Role
As a Mechanical Maintenance Engineer, you’ll play a key role in ensuring production equipment operates efficiently with minimal downtime. You’ll work both reactively and proactively, supporting production performance and contributing to continuous improvement initiatives across site.Typical responsibilities include:
Carrying out planned preventative maintenance (PPM)
Responding quickly to breakdowns and production stoppages
Diagnosing mechanical faults across production machinery
Supporting installation and improvement projects
Working with hydraulics and pneumatics systems
Maintaining strong communication across shift teams
Updating maintenance systems and KPI boards
Supporting continuous improvement activity
Ensuring high housekeeping and workshop standards
Contributing to a safe working environment at all times
What We’re Looking For
We’re keen to speak with engineers who are proactive, practical problem-solvers and comfortable working in a fast-paced manufacturing environment.Ideally, you will have:
Time-served Mechanical Engineering apprenticeship or City & Guilds (or equivalent)
Strong fault-finding experience on production machinery
Experience working with hydraulics and pneumatics
Welding capability (MIG / TIG / Arc) preferred
Good understanding of health & safety practices
A positive team-focused attitude
Ability to work independently with minimal supervision
Shift Pattern & Benefits
Continental shift pattern: 2 days / 2 nights / 4 off
12-hour shifts: 06:00–18:00 / 18:00–06:00
Salary guide: £44,000 – £47,000
Excellent work/life balance with built-in extended rest periods
Opportunity to contribute to improvement projects
Stable long-term engineering environment
Why Apply?
This role offers the chance to join a supportive engineering function where your input genuinely makes a difference. If you enjoy solving problems, improving machinery reliability, and working within a collaborative team environment — this could be the move you’ve been looking for.
Apply today through AQUMEN Recruitment to find out more about this opportunity and take the next step in your engineering career.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.....Read more...
