Configuring laptops and PCs at the Krome warehouse
Installing hardware including laptops, printers, PCs, monitors, servers and racks
Decommissioning hardware and office equipment
Project involvement with some of our blue-chip clients
Training:Information Communications Technician Level 3.Training Outcome:Opportunity to develop their career in the IT sector.Employer Description:Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions.
With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.
Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity.Working Hours :Working hours 9.00am - 5.00pm or 8.00am - 4.00pm Monday - Friday (variable depending on client needs) with 6 hours per week allocated for studying.Skills: Basic IT hardware knowledge,Proactive, eager to learn,Punctual, detail-focused,Excellent spoken & written Eng,Great customer-facing skills,Professional & personable,Flexible in fast-paced teams,Supports cross-team work,IT GCSE preferred,Strong interest in IT,Enjoys problem-solving,Passion, curiosity, growth....Read more...
Deliver a consistent, high-quality service for customer incidents and requests, meeting agreed service levels and productivity targets.
Manage requests through a streamlined workflow, ensuring customers receive standard business services quickly and efficiently, boosting end-user productivity.
Be the first point of contact for IT support issues, responding promptly and performing initial triage.
Provide technical support for hardware, software, and operating systems, resolving issues right the first time and prioritising based on wait time.
Handle escalated or complaint tickets with care and professionalism, following a clear framework.
Act as a key part of our teams, resolving technical issues and contributing to the management of major incidents and problem records.
Offering support to users to minimise disruption.
Proactively monitor and diagnose issues in key systems, helping to maintain data integrity and system resilience.
Provide second-line user support, involving setting up new IT end user equipment, provisioning user accounts, user access management, resolving basic
Connectivity, user hardware and printing issues, software installations, and perform regular health checks of the IT kit.
Manage IT asset registers when users/hardware move locations.
Training:The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times. This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer. The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services. Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.
The modules include:
Networking Essentials.
Cloud Services.
Mobile and Operating Systems.
Technology and Business.
Scripting and Automation.
EPA Readiness Training.
For each module, learners benefit from attending small, scheduled Live online classes taught by a subject matter specialist, combined with additional online learning that can be completed at their own pace. Each of our live classes are interactive and involve lots of practical discussion, giving learners quality time both with tutors and industry peers to spark new ideas and get new perspectives. Learners get practical lab time to hone their skills and learn from each other, as well as their tutor.Training Outcome:
Career paths in I.T. service and infrastructure, applications or analyst roles in a growing organisation/sector.
Employer Description:BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence.
We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050.Working Hours :37 hours per week.Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
This role will have the opportunity to work with the school and the wider Ark IT team to provide excellent customer centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined.
Ark is committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives.
Duties and Responsibilities:
Assess incoming incidents and prioritise work according to timescales and processes
Keep accurate and timely records within the incident monitoring system, making sure that the end user receives feedback at all times on the progress of faults and changes
Carry out technical investigation support calls and escalate to the local technical team where Apprentice Requirements / Job Description issues require escalation
Maintain spare IT stock, warranties and software licences in accordance with the asset register Instigate hardware swap outs within the timescales set out by the available SLA to maintain service availability on failed devices
Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
CompTIA A+
CompTIA Cloud Essentials+
BCS Level 3 Award in IT Service Management & Business Processes
Training Outcome:Potential for a permanent role on completion of the apprenticeship.Employer Description:Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Hard working,Good team player....Read more...
Resolving technical issues
Provision of new services
Configuration of new hardware
Managing cloud platforms
Engaging with our customers via the phone and email
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Riviera Networks are a market leading MSP with a well-established reputation across the IT and Telecoms industriesWorking Hours :Monday to Friday - two shifts available 08:30 - 17:30 or 08:00 17:00Skills: Microsoft Office suite,Understand computer hardware,Punctual,Detail orientated,Driven....Read more...
This role will have the opportunity to work with the school and the wider Ark IT team to provide excellent customer-centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined.
Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives.
Duties and Responsibilities
Assess incoming incidents and prioritise work according to timescales and processes.
Keep accurate and timely records within the incident monitoring system, making sure that the end user receives feedback at all times on the progress of faults and changes.
Carry out technical investigation support calls and escalate to the local technical team where apprentice requirements/job description issues require escalation.
Maintain spare IT stock, warranties and software licences in accordance with the asset register. Instigate hardware swap-outs within the timescales set out by the available SLA to maintain service availability on failed devices.
Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either online (online live instructor-led), or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the Information Communication Technology
Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of system faults
Support for the roll-out, installation and commission of new systems or upgrades
Training Outcome:Potential for a permanent role upon completion of apprenticeship.Employer Description:Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Good team player....Read more...
Provide first line IT support using the help desk portal, and resolving by email, telephone, Teams, and in person.
Assisting with first line support for all aspects of the Inn’s IT network, including day to day troubleshooting of hardware and software problems throughout the Inn using helpdesk software, and/or responding to support requests via email and telephone in a timely manner.
The Inner Temple currently uses Microsoft Windows on PCs, laptops, and Servers.
The Apprentice will be involved in the support of a wide range of software and hardware, including PCs, laptops, wall-mounted touch screens, printers & copiers, till systems, wireless access points, cloud-hosted systems, IP telephony, and various departmental systems.
Leading on the testing and application of Windows updates (and other software updates, when required) on PCs and laptops on a regular basis.
Keeping up to date with developments in IT, via websites, social media, training.
Attending all relevant meetings.
Assisting with any office or desk moves, involving the physical relocation of equipment and hardware.
Helping to maintain audits of the Inn’s IT hardware, software and licenses.
Writing or amending instructions and guides for users.
Providing inductions and training for staff where relevant
Assisting with any escalated network and server issues and project work.
To complete Apprenticeship course
Opportunities to attend IT training.
Participating in planning discussions with the IT Department.
Representing the Inn in all interactions with all stakeholders, both internal and external, in a friendly and professional manner. This includes the Inn’s work on Equality, Diversity and Inclusion.
To carry out any other duties as directed
To be responsible for your own health and safety and that of your colleagues, enacting Health & Safety at Work Act (1974) and relevant legislation, including reporting any health and safety hazards immediately you become aware of it.
To uphold the requirements of the General Data Protection Regulations and Data Protection Act 2018.
To maintain required levels of confidentiality regarding information that you come to possess in the course of your work which is commercially or personally sensitive.
To be inclusive and equitable in your treatment of any parties you engage with through your duties, upholding our policies and procedures and ensuring that we act as an equal opportunities employer and in accordance with the Equality Act (2010).
Close working relationships with all members of the Team.
Good working relationships with all other departments of the Inner Temple.
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard.
The training covers the following core occupational duties:
www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1Training Outcome:Upon completion of the apprenticeship, the applicant will have a Level 3 Information communication technician qualification.Employer Description:The Inner Temple is an unincorporated membership association which has existed since the 14th Century. The Inns of Court hold the exclusive right to Call students to practise law at the Bar of England and Wales.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Investigate and communicate network requirements for upcoming projects
Assist with system integration, including configuration and testing of hardware and software such as switches, routers, and AV devices
Communicate effectively with client IT departments to support network and firewall configurations
Maintain internal IT systems including Office 365, user setups, password resets, and software updates
Troubleshoot and resolve technical issues across hardware and software
Provide excellent customer service and ensure queries are handled professionally
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
This role could grow into a full-time position after your apprenticeship ends
Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday- Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Typical duties will include:
call logging
problem solving
installation
configuration
repairing and upgrading ICT equipment (hardware and software) periodic printer maintenance
basic network implementation
setting up ICT bookings
auditing; updating support manuals and creating user guides
Existing knowledge of hardware and software maintenance would be advantageous.Training Outcome:The post holder will be trained in the provision of a high-quality ICT technician service. Employer Description:St George’s Academy is a large, successful, 11-18 mixed secondary school of 2,340 students (including 334 in the sixth form) with outstanding facilities in all areas. The Academy serves Sleaford, Ruskington and the surrounding Lincolnshire villages with our main campus in Sleaford and our smaller campus in the village of Ruskington.Working Hours :37 Hours per week, 52 weeks per year
Monday to Thursday 8.00 am to 4.00 pm, Friday 8.00 am to 3.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Space thruster Test Technician required to support Hot Fire Space Propulsion Testing programmes.
The successful application will work with Test Engineers on site preparation, propellant handling, propellant sampling, pressure control systems checks, mechanical and steam vacuum systems, instrumentation calibrations, steam boiler operation also the collation and review of test data.
There will be extensive work on high pressure gas and fluidic systems including interpretation and understanding of Piping and Instrumentation Diagrams and the use of electrical and electronic measurement and testing equipment.
You will be working with satellite flight hardware, the preparation of space flight engines for test. Including instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities, etc. ....Read more...
Space thruster Test Technician required to support Hot Fire Space Propulsion Testing programmes.
The successful application will work with Test Engineers on site preparation, propellant handling, propellant sampling, pressure control systems checks, mechanical and steam vacuum systems, instrumentation calibrations, steam boiler operation also the collation and review of test data.
There will be extensive work on high pressure gas and fluidic systems including interpretation and understanding of Piping and Instrumentation Diagrams and the use of electrical and electronic measurement and testing equipment.
You will be working with satellite flight hardware, the preparation of space flight engines for test. Including instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities, etc. ....Read more...
Senior IT TechnicianShrewsbury£35,000 – £40,000
C2 Recruitment is hiring on behalf of a well-established and growing business for a Senior IT Technician to join their team in Shrewsbury.
This is a hands-on role for an experienced IT professional who enjoys solving complex technical issues, improving systems, and supporting the wider business. You will play a key part in maintaining and developing the organisation’s IT infrastructure while supporting day-to-day operations.
You will take ownership of technical support across hardware, software and networks, ensuring systems are stable, secure and performing at a high level. Alongside this, you will contribute to projects, support system upgrades, and help drive continuous improvement across the IT function.
Key responsibilities include:
Providing advanced technical support across hardware, software and network issues
Installing, configuring and maintaining servers, systems and workstations
Monitoring system performance and ensuring reliability and uptime
Managing network infrastructure including LAN, WAN, firewalls, routers and switches
Supporting system upgrades, patches, backups and migrations
Implementing and maintaining IT security standards
Assisting with IT projects including system rollouts and migrations
Documenting processes, configurations and fixes
Supporting and mentoring junior team members
Working with external suppliers and service providers where required
To be successful in this role, you will have:
At least 5 years’ experience in IT support or systems administration
Strong knowledge of Windows and/or Linux environments
Experience with networking protocols such as TCP/IP, DNS and DHCP
Hands-on experience with hardware troubleshooting and diagnostics
Exposure to virtualisation technologies such as VMware or Hyper-V
Experience with cloud platforms including Azure, Intune and AVD
Experience supporting or delivering on-premise to Azure migrations
A solid understanding of IT security principles
Strong problem-solving skills and a proactive approach
The ability to manage multiple priorities effectively
Strong communication skills and the confidence to work across the business
A full, clean driving licence
Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential.
This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There may be occasional requirements for out-of-hours support.
In return, you will receive a starting salary of £35,000 to £40,000, company pension and ongoing professional development opportunities.
If you are looking for a role where you can take ownership, develop your skills and play a key role in a growing business, we would like to hear from you.
For more information click APPLY and we look forward to hearing from you.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally.
To view other great vacancies at C2 Recruitment, please visit our website.
....Read more...
Mechanical Fitter required to work as a Space thruster Test Technician supporting Hot Fire Space Propulsion Testing programmes.
The successful application will work with Test Engineers on site preparation, propellant handling, propellant sampling, pressure control systems checks, mechanical and steam vacuum systems, instrumentation calibrations, steam boiler operation also the collation and review of test data.
There will be extensive work on high pressure gas and fluidic systems including interpretation and understanding of Piping and Instrumentation Diagrams and the use of electrical and electronic measurement and testing equipment.
You will be working with satellite flight hardware, the preparation of space flight engines for test. Including instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities, etc. ....Read more...
Mechanical Fitter required to work as a Space thruster Test Technician supporting Hot Fire Space Propulsion Testing programmes.
The successful application will work with Test Engineers on site preparation, propellant handling, propellant sampling, pressure control systems checks, mechanical and steam vacuum systems, instrumentation calibrations, steam boiler operation also the collation and review of test data.
There will be extensive work on high pressure gas and fluidic systems including interpretation and understanding of Piping and Instrumentation Diagrams and the use of electrical and electronic measurement and testing equipment.
You will be working with satellite flight hardware, the preparation of space flight engines for test. Including instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities, etc. ....Read more...
The successful candidate will work alongside experienced IT professionals, supporting employees across multiple departments whilst learning key IT administration, support, networking, cybersecurity, and systems management skills.
This apprenticeship provides exposure to a wide range of technologies, business systems, and infrastructure, offering excellent real-world experience alongside formal training and development.
Key Responsibilities
Provide IT support to employees across the business.
Assist with logging, updating and resolving IT support tickets.
Support the setup of new users including accounts, passwords, hardware and permissions.
Prepare and deploy PCs, laptops, mobile devices and IT equipment.
Assist with troubleshooting hardware, software and networking issues.
Support Microsoft 365 administration including email accounts, MFA and user access.
Help maintain IT documentation, asset registers and system records.
Support printers, meeting room equipment and office technology.
Learn and assist with cybersecurity best practices and IT maintenance tasks.
Work with senior IT staff and third-party providers to resolve technical issues.
Support internal IT improvement and technology projects.
Develop knowledge across networking, systems administration, cloud services and IT infrastructure.
Any other duties required by the business in line with operational requirements.
Skills & Experience (preferred)
Passionate about IT and technology.
Basic understanding of Windows PCs and Microsoft Office / Microsoft 365.
Strong willingness to learn and develop technical skills.
Good communication skills and confidence speaking with users.
Organised with good attention to detail.
Ability to work well independently and within a team.
Basic knowledge of computer hardware or networking would be advantageous.
GCSEs (or equivalent) including Maths and English preferred.
Previous IT study, college course, hobby projects or certifications would be beneficial but not essential.
Training:Information Communications Technician Level 3 Apprenticeship Standard. You will also receive full training and support from the Leep Talent Apprenticeship Team to increase your skills.Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Founded in 1982, Acclaim Handling Ltd is a leading UK materials handling specialist, delivering expert solutions across forklift supply, hire, service, and operator training.
With 8 depots nationwide, over 160 employees, and a turnover of £26m, we continue to invest heavily in technology, infrastructure, and people. A £12 million redevelopment of our Purfleet headquarters is currently underway, supporting the next phase of growth for the business.
We actively encourage progression and development, providing employees with opportunities to gain experience, develop skills, and build long-term careers within the company.Working Hours :Monday - Friday, 8:00am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Motivated,Can do attitude,Tech Savvy,Hardware and Software,Troubleshooting,Passion for IT....Read more...
The IT Support Apprentice Technician will work as part of the team providing efficient IT services and excellent standards of support throughout the organisation.
The successful candidate will be expected to be professional, have technical competence and excellent communication skills.
Key Responsibilities:
Provide first line technical support, answering support queries via phone, Teams and email and logging issues in Jira Service Desk
Monitor helpdesk tickets in Jira Service Desk, responding in line with company SLA's
Support users and common equipment both remotely and within an office environment as part of our hybrid working approach (currently 3 days in office, 2 days from home each week, rotating)
Maintain a high degree of customer service for all support queries and adhere to all service management principles
Take ownership of user problems and be pro-active when dealing with user issues
Respond to enquiries from users and help them resolve any hardware or software problems
Maintain a log of any software or hardware problems detected
Support users in the use of computer equipment by providing necessary training and advice
Escalate more complex calls to the relevant member of IT
Carry out in-house system testing
The apprentice will provide a first point of contact, processing requests for support and help with the co-ordination of the response through to resolution, providing an escalation path if necessary.Training:
The apprentice will attend online learning sessions which will be on Teams on a weekly basis
Training Outcome:
A Level 3 Information Communications Technician (ICT) apprenticeship equips you for entry-level tech roles. Depending on the specific pathway you choose - Support, Network, or Digital Communications - you can seamlessly transition into a variety of hands-on, frontline IT careers
Employer Description:Ultimate Finance is an independent, UK-based asset-based lender established in 2001, providing flexible funding solutions (invoice, asset, bridging, and trade finance) to SMEs. Backed by the Tavistock Group, they have over 20 years of experience and have provided over £17bn in funding. They are known for high customer satisfaction, with a 4.9/5 Trustpilot rating.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience,Physical fitness....Read more...
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Desktop Support Engineer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people.
Key elements of the role:
Complete responsibility for the helpdesk queue. Taking ownership of all calls logged and working with ICT team members to find an effective resolution.
Installing, troubleshooting, diagnosing, maintaining, upgrading and auditing all applications, hardware and equipment to ensure optimal workstation performance.
Working with the ICT team to ensure the NHF's ICT infrastructure is effective, up to date, secure, resilient, able to support the current environment but also capable of providing for future developments in technology.
Ensuring that all systems and configuration documentation is kept up-to-date.
Training:Information Communications Technician Level 3 Apprenticeship Standard.You will also receive full training and support from the Leep Talent Apprenticeship Team to increase your skills.Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:We are the voice of England’s housing associations.
Our housing association members provide homes for around six million people, and are driven by a social purpose: providing good quality housing that people can afford.
We support our members to deliver that social purpose, with ambitious work that leads to positive change.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Motivated,Can do attitude,Tech Savvy,Hardware and Software,Troubleshooting,Passion for IT....Read more...
The aim of this role, once you are qualified is to be the go-to person for maintaining, optimising and supporting Kingfisher Windows' IT systems across the business. From troubleshooting hardware and software issues to working with industry-specific applications, you'll play a key role in keeping operations efficient, secure and compliant. Over the period of your apprenticeship, you will start to learn how to undertake the following tasks:
Provide day-to-day IT Support for staff across multiple departments, managing and prioritising workload effectively
Maintain and optimise business-critical applications including Window Designer and LogiKal (Training will be provided on these systems)
Manage and support database systems
Install, configure and maintain workstations, mobile devices, printers, scanners and other peripherals
Oversee hardware, network and server infrastructure
Maintain user accounts, folder permissions and IT policies
Assist with system upgrades, integrations and process improvements
Develop and maintain bespoke software and reports to support operational needs
Ensure network security through antivirus management, Windows updates and best-practice protocols
Support compliance and audit requirements through robust IT processes and documentation
Undertake project work and other reasonable tasks to support business objectives
Training:
The successful candidate will work towards a Level 3 Information Communications Technician Qualification, which will take 18 months plus EPA (End Point Assessment)
Training Outcome:
Full time role
Employer Description:Enable Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday
09:00- 17:00Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Take, log and progress tickets on the helpdesk system
Routine, planned and reactive maintenance IT equipment and peripherals across the client base, including cleaning
Hardware and software repairs in a workshop facility
Carry out network documentation and reporting
Diagnose and resolving faults on IT equipment
Refer serious technical and support problems to senior staff and the appropriate technical/support facility, to ensure the quick resolution of faults
Install software and hardware including the updating of drivers and antivirus software
To record and update requests for support and maintenance with feedback to requestors regarding progress
Provide support for Server based operating systems, desktop and office 365
Attend relevant courses in respect of professional development of ICT knowledge
Undertake small local projects and participate in larger projects under direction
Always maintain confidentiality in respect of customer-related matters and to prevent disclosure of confidential and sensitive information
To be familiar with the requirements of Data Protection legislation and to ensure compliance with it
To undertake any other duties of a similar level and responsibility as may be required
Training:
ICT (Information Communications Technician) Level 3 apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training Outcome:
Career progression opportunities
Potential full-time position after successful completion of Apprenticeship
Employer Description:Driving Success Through Technology Customer focused IT Support, Cyber Security and Communications solutions, from one of the UK’s leading Managed Service Providers.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
Our client, a long-established electronics manufacturing and product development organisation, are looking for an Electronics Laboratory Technician in Newbury to join their team on a permanent basis.
This is an excellent entry-level opportunity within a fast-paced innovation environment, supporting prototype development, testing, and laboratory activities, with clear progression towards a Junior Electronics Engineer role.
Key responsibilities of the Electronics Laboratory Technician job in Newbury:
Support prototype builds, PCB assembly, rework, and proof-of-concept activities.
Assist with board bring-up, testing, and basic fault finding under engineer guidance.
Carry out manual testing of electronic assemblies and embedded products.
Use laboratory equipment such as multimeters, oscilloscopes, and power supplies.
Perform soldering, de-soldering, and modification of prototype hardware.
Maintain laboratory equipment, tools, and stock in a safe and organised manner.
Record test results, build notes, and issue reports accurately.
Support component identification, BOM checking, and sample preparation.
Assist with PCB and assembly inspection to identify faults or quality issues.
Support EMC testing activities and operate test equipment where required.
Work closely with engineers, contributing to project discussions and continuous improvement activities.
Experience required for the Electronics Laboratory Technician job in Newbury:
Relevant qualification(HNC/HND, BTEC, T-Level, apprenticeship or similar) in Electronics or a related field.
Strong hands-on interest in electronics, testing, and product development.
Basic understanding of electronic components, circuits, and PCB assemblies.
Some experience using test equipment such as multimeters or oscilloscopes.
Practical soldering skills or willingness to develop these.
Good attention to detail and ability to follow technical documentation.
Strong communication skills and willingness to learn from experienced engineers.
Exposure to embedded systems, PCB design tools, or programming (e.G. Arduino, Python, C) would be advantageous.
If this Electronics Laboratory Technician job in Newbury could be of interest, please send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816.....Read more...
The IT Technician Apprentice will join the school’s IT team and work under the guidance of experienced IT staff and the IT Manager to provide support for students, teachers and administrative teams with day-to-day technical needs.
Key Responsibilities:
Identify and report IT issues in a timely manner to the IT team to resolve
Provide 1st and 2nd line technical support to staff and students, including troubleshooting hardware, software, and network issues
Handle support calls, log and manage tickets in the helpdesk system
Assist with the setup, maintenance, and repair of computers, printers, and other school IT equipment
Support the installation and configuration of software applications across the school network using device management software
Support the creation of new user accounts and the management of permissions to files and digital systems
Help maintain accurate records of IT assets including periodic audits of all hardware
Learn and adhere to school policies regarding data protection, safeguarding, and ICT security
Perform routine network administration tasks under the supervision and guidance of the IT Manager
Contribute to IT projects, such as system upgrades or new technology rollouts
Use remote access tools to assist staff to resolve issues over the phone
Write, and update how-to guides for staff for common issue resolution
Ensure helpdesk tickets are kept up to date and follow up with staff on any updates to outstanding problems
Training Outcome: A role may be offered to the right candidate upon successful completion of the apprenticeship.Employer Description:St Rose’s is the organisational name in which St Rose’s Special School, St Martin’s College and Residential Care sits within, working on the same site and sharing some facilities.Working Hours :37 hours per week Monday to Friday. Term-time only so the salary will be adjusted to reflect this . 1 day a week release for college sessions. Start/end time to be agreed with successful candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental,Patience....Read more...
IT Ticket Management
End User support
Hardware / Software maintenance
Asset Tracking
System Administrator
Ability to stick to process
Network fault finding
Training:
Day release at Grantham College
Training Outcome:
Potential for a permanent full-time Technician role being offered at time of completion
Further additional training can be discussed upon completion of the apprenticeship
Employer Description:Autocraft Solutions Group is a world-class provider of engineering solutions to global OEMs. We support our customers with the transition from internal combustion to EV technologies with innovative and flexible manufacturing solutions.Autocraft offers a complete engineering and remanufacturing service including feasibility studies, defining the reman specification, ongoingproduct development, engine validation and warranty.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pm.
Additional hours may be required ad-hoc, this
would be discussed at the time and be payable as overtime.Skills: Communication skills,Attention to detail,Organisation skills,Logically Minded,Ability to stick to process,Strong desire to learn,Methodical troubleshooting....Read more...
Work independently to troubleshoot and resolve incidents and service requests
Maintain and contribute towards a knowledge base
As part of the IT Support team in ensuring that the network, hardware, software and peripherals are running smoothly, with access levels, applications and desktop setups appropriate for different users
Maintain online services that extend the school network, such as Microsoft 365 and MIS, etc.
Setting up, checking and packing away sets of iPads, laptops, etc. when booked. Highlight any issues so that these can be addressed
To function as an escalation, point for tickets requiring local on-premise involvement to resolve
Offer support to other team members to help them troubleshoot and resolve incidents and service requests
Assisting staff and pupils with software and hardware
Routine maintenance of hardware and software, including replacing printer consumables, fixing paper jams, and cleaning projector filters
Minor repairs to hardware
Security of the network
Security marking and keeping an inventory of equipment
Identify and inform areas that will improve school IT security.
Provide on-the-ground technical support for implementing project activities
Complete individual project tasks within the expected time frame
To closely monitor use of audio/visual materials and equipment and reclaim after use. To ensure that all resources are secure at all times when not in use
To assist with maintaining and erecting staging, sound and AV equipment as and when required
To liaise with outside suppliers in the hiring and potential purchases of audio/visual equipment for events and future projects.
To be responsible for the production of audio/visual material for both internal and external uses for the promotion of/use by the school
Help the Trust and academies achieve compliance with the Data Protection Act, RPA and GDPR
Ensure that Copyright Licensing Authority guidelines are adhered to, as advised by the IT Management Team
Assist staff on correct network procedures and use of new software
To attend up to five agreed and specific evening events, to provide technical support. E.g. parents' evenings
Advise staff and students on how to be “Cyber Safe” in accordance with NCSC or DFE guidelines
To maintain staff and pupil confidentiality
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation: Let Me Play Limited
Your training course: IT solutions technician.
Equal to Level 3 (A level).Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Thursday, 8.0am - 4.00pm.
Friday, 8.00am - 3.30pm (30-minutes lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills....Read more...
Develop your IT career with an Infrastructure Technician opportunity that offers hands on experience supporting business-critical technology systems within a growing financial services environment. Company OverviewThe Opportunity Hub UK is recruiting on behalf of a specialist financial services organisation based in Woking, Surrey. This established business delivers tailored solutions to individuals and businesses and has built a strong reputation for professionalism, innovation, and exceptional client service. With a collaborative culture and ongoing investment in technology, the organisation is committed to developing future talent through structured technical opportunities and mentoring. Job OverviewThis Infrastructure Technician opportunity is ideal for an aspiring IT professional looking to gain practical experience within a commercial technology environment. As an Infrastructure Technician, you will support the maintenance, monitoring, and enhancement of the technology infrastructure that supports day-to-day business operations. Working alongside experienced technology professionals, the Infrastructure Technician will gain valuable exposure to networking, systems administration, user support, cybersecurity, and infrastructure projects. This role provides an excellent foundation for a long-term career in IT infrastructure and technology operations. This Infrastructure Technician position offers an immediate start and is initially offered as a 2-month internship, with the potential for extension based on performance and business requirements. Location: Woking, SurreySalary: £26,000 to £28,000 per annumContract Length: Initial 2-Month Internship with Potential ExtensionStart Date: Immediate Start AvailableWorking Pattern: Monday to Friday, Full TimeWork Arrangement: Fully Office Based Here's what you'll be doing:• Assisting with the maintenance and monitoring of IT infrastructure and business systems• Supporting hardware and software installation, configuration, and upgrades• Providing first-line technical support to internal users• Helping to troubleshoot and resolve infrastructure, network, and system issues• Supporting user account administration and access management• Maintaining accurate technical documentation and asset records• Assisting with IT security, system updates, and maintenance activities• Supporting ongoing infrastructure improvements and technology projects Here are the skills you'll need:• Basic understanding of Windows operating systems and Microsoft technologies• Knowledge of networking fundamentals such as TCP/IP, DNS, and DHCP• Strong troubleshooting and problem-solving skills• Ability to work independently and as part of a team• Good communication skills and excellent attention to detail• A genuine interest in IT infrastructure and technology• Eagerness to learn and develop as an Infrastructure Technician Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:• Competitive salary of £26,000 to £28,000 depending on experience• Immediate start available• Initial 2-month internship with potential extension• Full-time Infrastructure Technician opportunity based in Woking, Surrey• Structured training and mentoring from experienced technology professionals• Exposure to business-critical infrastructure and live commercial systems• Supportive and collaborative working environment• Access to best in class infrastructure tools and technologies• Opportunity to develop valuable technical and commercial skills• Clear progression opportunities within IT infrastructure and technology operations Career AdvantagesA career as an Infrastructure Technician offers excellent long-term prospects as organisations continue to invest heavily in technology, cybersecurity, cloud computing, and digital transformation. This Infrastructure Technician opportunity provides valuable commercial experience and exposure to the systems and technologies that keep modern businesses operating efficiently. The skills gained as an Infrastructure Technician can create pathways into infrastructure engineering, systems administration, cloud technologies, cybersecurity, network engineering, and broader technology leadership roles.....Read more...
JOB DESCRIPTION
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies. With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products. Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Summary
: Euclid Chemical is currently seeking a Dispenser IT Support Technician to be responsible for managing and troubleshooting PC hardware/software, supporting dispensing equipment systems, providing remote and on-site training, and handling warehouse duties. This role requires technical knowledge in Windows PCs, industrial automation, and mechanical systems, along with strong problem-solving and communication skills.
Essential Duties & Responsibilities:
Ongoing PC Hardware & Software management, troubleshooting, and repair. Including software licensing used in the dispensing equipment.
Maintain & update system functional specs., documentation, and drawings.
Fielding & troubleshooting calls via phone & online support tools.
Remote training Dispenser Service Technicians on field installation, operation, and servicing of systems.
Remote or travel to on-site system pre-commissioning, commissioning, customer training, andstartup of Dispensing equipment.
Warehouse Duties: Shop maintenance, shipping, receiving, inventory stocking, and cleaning.
Collaborate & coordinate activities with Euclid Chemical Managers in Ohio
Education & Experience
High School Diploma or GED.
Certificate training in the areas of responsibility a plus
Windows based PCs & Networks knowledge, or experience.
Industrial automation, electrical, and pneumatic knowledge, or experience.
Hand, power, and measuring tools knowledge, or experience.
Mechanical knowledge, or experience.
Ability to read and comprehend written instructions and technical language normally found inequipment manuals.
Physical Requirements:
Sitting, Standing, Walking, Lifting, Carrying, Pushing, Pulling, Reaching (Various Heights), Keyboarding, Gross & Fine Manipulation, Driving, Stooping, Crouching, Kneeling, Crawling, Climbing (Ladders, Ramps, Stairs)
WHY JOIN EUCLID CHEMICAL?
Joining our team means gaining access to a suite of competitive benefits including:
$25-30 per hour (determined by education and experience)
Annual employee bonus program
Medical, Dental and Vision coverage
Life Insurance, Disability, Parental Leave
401k with company match
Defined benefit pension plan
Vacation and holiday time
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online!....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licenses
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view on business improvement and operational efficiency
Tracking latest IT security innovations and keep abreast of latest cyber security technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
