The technology company, is looking to recruit a Production Technician to assist in the assembly, testing, repair of hardware and fault diagnosis.
Responsibilities will include
Testing small batches of the company???s products
Diagnosis products
Fault find to component level
Repair hardware
Simulate data from moving vehicle.
Main skills
Experience with electro-mechanical assembly, test or service in a production environment
Ability to carry out both surface mount and through hole soldering
Attention to detail to accurately follow documented assembly and test procedures
Knowledge of GPS, CAN-bus, inertial and video based equipment, GNSS device testing....Read more...
The technology company, is looking to recruit a Production Technician to assist in the assembly, testing, repair of hardware and fault diagnosis.
Responsibilities will include
Testing small batches of the company???s products
Diagnosis products
Fault find to component level
Repair hardware
Simulate data from moving vehicle.
Main skills
Experience with electro-mechanical assembly, test or service in a production environment
Ability to carry out both surface mount and through hole soldering
Attention to detail to accurately follow documented assembly and test procedures
Knowledge of GPS, CAN-bus, inertial and video based equipment, GNSS device testing....Read more...
An exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As an IT Service Desk Analyst, you will be providing first and second-line technical support, resolving incidents and requests while ensuring the smooth operation of IT services for the organisations internal users.
This is a permanent role offering hybrid working options (1-2 days at home), a salary of £26,150 and benefits.
Key Responsibilities:
? Providing 1st and 2nd line technical support to internal staff, ensuring all incidents are resolved in a timely manner.
? Following ITIL practices to manage and escalate incidents as required, in line with agreed service levels.
? Assisting with the setup and troubleshooting of hardware and software, particularly Microsoft-based systems and applications.
? Supporting internal customers in using IT tools, ensuring effective documentation and user guides are in place.
? Participating in IT projects and contributing to the continuous improvement of the service desk function.
What We Are Looking For:
? Previously worked as an IT Service Desk Analyst, Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
? Proven experience in 1st and 2nd line IT service desk support.
? Background of working in ITIL frameworks and enterprise IT environments.
? Strong technical knowledge of Microsoft Windows, Microsoft Office, and Active Directory.
? Hands-on experience with hardware troubleshooting, particularly desktops and laptops.
? Installation, configuration, and troubleshooting of Microsoft Windows 7, 8.1, 10, and Office 2010, 2013, 2016.
This is a fantastic opportunity to join a forward-thinking organisation in a role that offe....Read more...
Key Responsibilities:
Assist with the installation and configuration of computer operating systems, applications, and hardware.
Provide first-line technical support to staff and students via phone, email, and ticketing systems.
Perform basic troubleshooting for hardware, software, and network issues under supervision.
Maintain accurate records of IT assets, deployments, and service requests.
Support the Service Desk team in resolving incidents and escalating complex issues when necessary.
Prepare and set up IT equipment for classrooms, offices, and events.
Follow College IT policies and procedures to ensure data security and compliance.
Keep up to date with industry developments and actively participate in training sessions.
Training Outcome:Possible Career Routes upon completion:
IT Support Technician / Service Desk Analyst.
Network Technician / Junior Network Engineer.
Cybersecurity Support Technician.
Employer Description:We are an outstanding further education college. With a wide range of over 300 courses covering subjects from Animal Care, Business and Catering, to Forensics, Motorsport and Performing Arts, our campuses offer purpose-built accommodation for each subject to ensure that our students are learning in industry-standard facilities that reflect the environment you will work in after finishing your studies.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
PC Installer/Technician – Portsmouth - £27-30,000 + Company Vehicle + Ex. Benefits –– Permanent
About the role:
We’re looking for an experienced PC Installer/Technician who brings energy, accuracy and a hands-on approach to every project. If you thrive in technical environments, enjoy solving real-world problems, and take pride in delivering exceptional work for customers, this role is for you!
Why join:
Flexible / Hybrid Working – Options for remote, hybrid or office-based roles.
Strong Benefits Package – Pension, life assurance, healthcare, 25 days’ holiday plus bank holidays.
Supportive Culture – Friendly teams and positive work environment.
Training & Development – Access to learning platforms and ongoing upskilling.
What You’ll be doing
Lead high-quality hardware builds, installations, cabling and decommissioning
Configure Windows, Linux and VMware systems with confidence
Troubleshoot complex hardware and software issues on the spot
Carry out secure data erasure both on-site and in-house
Manage diagnostics, firmware updates and warranty processes
Maintain high standards around Health & Safety and vendor best-practice
Produce clear, accurate technical documentation
What you need
Good PC/Hardware installation experience across varied environments
Sharp problem-solving skills and a proactive mindset
Clear communication and a professional customer approach
Flexibility to travel and work occasional out-of-hours
Clean manual driving licence and valid passport
Ability to pass BS7858 vetting and work towards SC clearance
What next….
If this role is for you, please go ahead and submit your CV!....Read more...
Provide on-site and remote technical support to staff across UK offices
Delivery and installation of end-user hardware
Perform upgrades and updates to existing hardware and software platforms
Provisioning of new network services and software applications
Diagnosing and resolving both hardware and software based technical issues
Pro-actively engage in rolling out patches and security updates
Maintain essential security related records used throughout the business
Documenting and distributing how-to guides and technical documentation
Work with senior engineers on projects and support requests
Escalating priority issues to senior team members
Training:Information Communications Technician Level 3.Training Outcome:Successful apprentices may progress into roles such as 1st Line Support Engineer, Field Engineer, or Systems Administrator, depending on performance and qualifications achieved.Employer Description:Billington Holdings PLC is a UK based group of companies focused on its structural steel & engineering activities throughout the UK and European markets.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
An exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As an IT Service Desk Analyst, you will be providing first and second-line technical support, resolving incidents and requests while ensuring the smooth operation of IT services for the organisations internal users.
This is a permanent role offering hybrid working options (1-2 days at home), a salary of £26,150 and benefits.
Key Responsibilities:
* Providing 1st and 2nd line technical support to internal staff, ensuring all incidents are resolved in a timely manner.
* Following ITIL practices to manage and escalate incidents as required, in line with agreed service levels.
* Assisting with the setup and troubleshooting of hardware and software, particularly Microsoft-based systems and applications.
* Supporting internal customers in using IT tools, ensuring effective documentation and user guides are in place.
* Participating in IT projects and contributing to the continuous improvement of the service desk function.
What We Are Looking For:
* Previously worked as an IT Service Desk Analyst, Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
* Proven experience in 1st and 2nd line IT service desk support.
* Background of working in ITIL frameworks and enterprise IT environments.
* Strong technical knowledge of Microsoft Windows, Microsoft Office, and Active Directory.
* Hands-on experience with hardware troubleshooting, particularly desktops and laptops.
* Installation, configuration, and troubleshooting of Microsoft Windows 7, 8.1, 10, and Office 2010, 2013, 2016.
This is a fantastic opportunity to join a forward-thinking organisation in a role that offers both challenge and career growth. Dont miss out!
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 3-4 years. Alternatively, already hold current SC security clearance.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Investigate and communicate network requirements for upcoming projects
Assist with system integration, including configuration and testing of hardware and software such as switches, routers, and AV devices
Communicate effectively with client IT departments to support network and firewall configurations
Maintain internal IT systems including Office 365, user setups, password resets, and software updates
Troubleshoot and resolve technical issues across hardware and software
Provide excellent customer service and ensure queries are handled professionally
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
This role could grow into a full-time position after your apprenticeship ends
Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Configuring laptops and PCs at the Krome warehouse
Installing hardware including laptops, printers, PCs, monitors, servers and racks
Decommissioning hardware and office equipment
Project involvement with some of our blue-chip clients
Training:Information Communications Technician Level 3.Training Outcome:Opportunity to develop their career in the IT sector.Employer Description:Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions.
With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.
Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity.Working Hours :Monday to Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Interest/understanding in IT....Read more...
We are looking for an experienced Ground Support Equipment (GSE) Test Technician. As a GSE Test Technician, you will be responsible for various tasks including hot fire testing of apogee engines, instrumentation of engines, and maintaining and upgrading the firing site.
Key Responsibilities
Conduct hot fire testing of apogee engines.
Instrument engines and maintain firing site.
Support lead Test Engineers for site preparation and maintenance.
Handle propellant sampling, analysis, and testing.
Maintain and operate mechanical and steam vacuum systems.
Calibrate instrumentation and conduct steam boiler maintenance.
Work with and handle flight hardware, including preparation of customer flight engines for test, instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities.
Requirements
Bachelor's degree in Aerospace Engineering, Mechanical Engineering, or related field.
Previous experience in GSE testing and chemical analysis of propellants.
Proficiency in writing reports and test procedures.
Familiarity with hot fire testing, propellant handling, and pressure systems checks.
Experience with aerospace clean rooms and fuelling operations.
Ability to interpret Piping and Instrumentation Diagrams (P&IDs).
Strong understanding of high-pressure gas and fluidic systems.....Read more...
We are looking for an experienced Ground Support Equipment (GSE) Test Technician. As a GSE Test Technician, you will be responsible for various tasks including hot fire testing of apogee engines, instrumentation of engines, and maintaining and upgrading the firing site.
Key Responsibilities
Conduct hot fire testing of apogee engines.
Instrument engines and maintain firing site.
Support lead Test Engineers for site preparation and maintenance.
Handle propellant sampling, analysis, and testing.
Maintain and operate mechanical and steam vacuum systems.
Calibrate instrumentation and conduct steam boiler maintenance.
Work with and handle flight hardware, including preparation of customer flight engines for test, instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities.
Requirements
Bachelor's degree in Aerospace Engineering, Mechanical Engineering, or related field.
Previous experience in GSE testing and chemical analysis of propellants.
Proficiency in writing reports and test procedures.
Familiarity with hot fire testing, propellant handling, and pressure systems checks.
Experience with aerospace clean rooms and fuelling operations.
Ability to interpret Piping and Instrumentation Diagrams (P&IDs).
Strong understanding of high-pressure gas and fluidic systems.....Read more...
Provide first and second line support to all school staff in line with the IT SLA
Monitor and respond to issues via the IT Helpdesk and escalate when needed
Support, maintain, and troubleshoot hardware including PCs, laptops, mobile devices, printers/photocopiers, and classroom AV equipment
Install, configure, deploy, and decommission IT hardware; image/re-image devices and manage deployments via Microsoft Intune
Assist with account and system administration (Active Directory, Microsoft 365) and basic network tasks such as cabling and connectivity
Maintain software, security updates, antivirus, and licensing compliance across all devices
Perform daily checks on classrooms and IT equipment to ensure reliable operation for teaching and learning
Manage and maintain the school’s asset register, tagging new equipment and monitoring stock requirements
Support teaching and learning technology, digital signage, and laptop booking/setup processes
Training:15 - 18 Months (15 months on programme learning + 3 month EPA period)
Information and Communications Technician Level 3 Apprenticeship Standard:
Training Provided:
CompTIA A+
AZ - 900
Training Outcome:
We are looking to offer full time employment upon successful completion of the Apprenticeship
Employer Description:At NLCS, we deeply value our staff and are committed to their well -being and professional growth. We understand that a supportive and nurturing environment is crucial for everyone, not just our students. Our comprehensive staff development programme and strong support network ensure that our staff thrive both professionally and personally. We are looking for a new IT Support Technician to support the smooth operation of all IT systems across the school by providing technical assistance to staff and pupils, maintaining equipment, and supporting infrastructure under the supervision of the IT Manager. This is a hands -on, customer -facing role suitable for a proactive and reliable individual with strong technical and interpersonal skillsWorking Hours :Monday - Friday, 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
To provide first-line IT support to staff and students, ensuring the smooth operation of the school’s IT systems and equipment. This is an apprenticeship position, combining on-the-job training with formal study towards a recognised IT qualification. The technician will work under the direction of the Network Manager, assisting with day-to-day technical issues and supporting the effective use of technology across the school and sixth form college.
Key Responsibilities
Technical Support
Serve as the first point of contact for IT support queries from staff and students, responding promptly to requests via the helpdesk or in person
Troubleshoot and resolve basic hardware and software issues on desktops, laptops, printers, and other devices
Install, configure, and maintain IT equipment, including computers, peripherals, and classroom technology (e.g., interactive whiteboards, projectors)
Assist with the setup of IT equipment for lessons, assemblies, exams, and school events
Maintain accurate records of support requests, repairs, and inventory.
Report unresolved or complex issues to the Network Manager or escalate as appropriate
Network and Systems Support
Support the maintenance and monitoring of the school’s network, under the guidance of the Network Manager.
Assist with user account administration (e.g. password resets, access permissions).
Help ensure IT security by following procedures for antivirus, updates, and safeguarding data.
Support the deployment of new hardware and software, including routine updates and installations.
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:Alexandra Park School is a thriving and dynamic school which boasts excellent examination results and an outstanding curriculum experience in both the main school and the sixth form. The school is situated on a beautiful five-acre site adjacent to Oliver Tambo Park within sight of Alexandra Palace. The school was opened in 1999 with the aim of creating a great comprehensive school at the heart of the community. We have become that great local school offering top-class education alongside a wealth of opportunities.
Ours is a rich, diverse and harmonious community with a culture of outstanding teaching and learning at its heart. Our school motto is “Success for all” and everything we do is planned to enable us to achieve this vision. At APS students will discover a supportive and friendly environment. High standards of discipline and behaviour are expected and maintained thus ensuring a safe, structured working environment where every individual is encouraged to strive for excellence. Our objective is to foster confident and responsible citizens who are prepared to meet the challenges of life.Working Hours :Monday- Friday, between 8.00am- 4.00pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
Key Responsibilities
Accountabilities:
To provide IT support, using telephone, remote access and/or by attending site, to our nurseries and support services
To ensure all our nurseries have adequate Wi-Fi and communications responding quickly to any issues arising
To respond to requests for IT support, maintaining records on work undertaken, as and when required
To respond sensitively and professionally in supporting and maintaining good relationships with colleagues and all contacts who work in partnership with the Company
To carry out routine network maintenance tasks, e.g. maintaining user network accounts, including email accounts, installing hardware and software as necessary, maintaining computer peripheral equipment such as printers and scanners, checking and configuring new computer equipment for users, ensuring anti-virus software is installed on all devices, etc.
To assist in the maintenance and support of all management information and finance systems and associated modules
To proactively support the adoption of new technologies, as appropriate
To assist with the installation and testing of new software and making the software available to appropriate users
To be familiar with all Health and Safety issues relating to the use of IT equipment, raise any Health and Safety concerns
To be aware of, and work within the Company's Health and Safety policies, relating to the working environment and building security, reporting any issues promptly
To work within the provisions of the Data Protection Act 1998 & GDPR 2018, observing strict confidentiality in relation to all aspects of work undertaken
To contribute to a risk assessment around the use of equipment
Maintain an update asset register of all hardware
To maintain/update IT audit of all hardware and software, and particularly licences associated with the hardware. Be responsible for ensuring the organisation always has legal licences for software used
Travel to nurseries for the proper performance of these duties to be undertaken from time to time
Training:
Information Communications Technician (IT Support) Apprenticeship Level 3 Functional skills in maths and English Level 2 if required
Training Outcome:
Ongoing training and development
Employer Description:At Partou, childcare is more than just a job; it's a journey - one where every child leads us in a unique new direction. As part of the largest childcare group in the Netherlands, we have access to world-leading research, resources, and expertise to help you develop your skills and create a positive impact on the development of the next generation, as they lead us into a better future.Working Hours :Monday to Friday (09:00- 17:00)Skills: Team Working,Organisation Skills....Read more...
A Production Test Technician is sought to join an innovative engineering team in Essex, contributing to the testing, validation, and verification of high-quality electronic products.
The Production Test Technician, Essex, will play a key role within Pickering’s production test team, ensuring the reliability and performance of electronic systems through precise testing, continuous process improvement, and fault analysis. Responsibilities include:
Working to implemented electronic test plans and procedures.
Performing tests on systems, including both hardware and software components.
Ensuring the reliability and accuracy of test results through continuous improvement initiatives.
Developing a thorough understanding of Pickering’s products and systems.
Producing detailed reports of faults found to support ongoing product enhancement.
Assisting in the development of ATE test programs for new products.
Fault finding down to component level and carrying out clean, accurate repairs.
Adapting to new test methods and associated test fixtures/cables.
The Production Test Technician, Essex, will have the following key skills:
A higher-level qualification in Electrical or Electronic Engineering, such as HNC or BTEC Level 3.
Some experience in electronic test, ideally within a manufacturing or R&D environment.
Strong knowledge of electronic test methodologies, tools, and equipment.
Ability to fault-find and test down to component level.
Awareness of industry standards such as ISO 9001 and IPC.
Excellent problem-solving skills, attention to detail, and effective communication.
APPLY NOW – the Production Test Technician job in Essex could be of interest, send your CV to ADighton@RedlineGroup.Com
Or call Adam Dighton on 01582 878821 / 07961 158768.....Read more...
The Role
Providing technical IT support
Hardware diagnostics and repairing machines
Software support
Telephone and virtual assistance
Technical projects, including meeting clients and delivering onsite time with the team
General tech support
Role Requirements
Professional, friendly approach with keen IT interest
Punctual and good attention to detail
Excellent written and verbal communication skills
Good troubleshooting/problem solving skills
Keen interest to learn and develop
Task Management Skills
Confident and willingness to learn
Ability to ask good open questions
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security
Hardware & Software
Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies
Technical Problem Solving
Advanced-Data Security
Computer Networks
IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate.Employer Description:This is an incredible opportunity to work for a busy IT helpdesk, learning to work as part of a technical team from experts in their field. Working Hours :This role is Monday to Friday and full training will be provided as part of an Advanced IT Apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Join a global leader in sustainable chemistry, delivering innovative solutions and contributing to a more sustainable world. This company is at the forefront of the industry, recently embarking on a major joint venture to produce renewable, biobased materials while expanding their chemical production across the globe. These strategic initiatives highlight the company’s commitment to long-term global leadership.
As an Electrical Technician working within this company, you will enjoy a competitive salary of £54,128 along with a benefits package, including a discretionary bonus and a highly appealing pension scheme, while playing a key role in a company shaping the future of sustainable industry.
Responsibilities of an Electrical Technician:
Operating and maintaining the production equipment, following operating procedures and operating a chemical process to ISO9001, 14001 and 18001 standards.
Providing planned and unplanned maintenance support
Carrying out in-process adjustments and repairing pneumatic and mechanical Equipment
Assisting in production operations as required so a flexible approach to team working will be key to your success as an Electrical Technician.
To be successful in this role of Electrical Technician, holding experience of the below would be beneficial:
An electrical qualification, apprentice trained ideally with production or operating experience in an industrial (preferably chemical) environment.
A good level of computer literacy
Previous experience of maintenance management systems, SAP would be an advantage.
Siemens hardware/programme experience and/or PLC/SCADA experience would be an advantage.
Ability to read and understand P&ID
The role of Electrical Technician provides the opportunities for hands-on learning, training and professional development, and allows you to grow your expertise and make a real impact within a global leader in sustainable chemistry.....Read more...
The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs and users, covering a variety of hardware and software packages. Under supervision, you will help with the installation and configuration of new hardware, software, and services, and provide first-line technical support to users across the business.
Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding of IT service desk operations, contributing to the delivery of high-quality support.
Duties & Responsibilities
Primary:
Assist in providing end-user support to VIPs and users via telephone, remote support, email, and face-to-face interactions, engaging with users at all levels across the organisation
Log, triage, and help resolve IT incidents and requests using the ITSM system (ServiceNow)
Support technical investigations of user issues under supervision, escalating problems to senior team members or higher support tiers when necessary
Learn and apply troubleshooting techniques for hardware, software, and network issues, including desktops, laptops, printers, and mobile devices
Assist with installation, configuration, and maintenance of hardware, software, and services, including new deployments, upgrades, and endpoint activities
Support Active Directory administration and deployment of software via Endpoint Manager
Help maintain and update technical documentation and user-friendly support articles
Assist with printer and consumable support, including driver installation, stock management, and basic troubleshooting
Support basic hardware repairs and part replacements under supervision
Assist with telephony and video conference system setup and support (SIP/VOIP, video conferencing)
Help configure and support iOS/Android mobile and tablet devices and deployment of 4G/5G dongles
Learn basic networking concepts (TCP/IP, Ethernet) and assist with network patching and troubleshooting
Support new site/office setups and moves in collaboration with the networking team
Assist with IT stock management (laptops, monitors, cables, peripherals) and request components via ServiceNow
Participate in IT projects as directed by the IT Manager or other senior IT staff
Communicate effectively with IT team members and stakeholders regarding events that may impact IT services
Maintain a clean and organised working environment and assist with general housekeeping of IT equipment
Handle user concerns and complaints professionally, escalating as needed
Provide cover for the IT helpdesk team and support internal teams as required
Participate in occasional out-of-hours, weekend, or bank holiday work as needed for business continuity and learning
Secondary:
Participate in IT team meetings, training sessions, and workshops to develop technical and customer service skills
Assist with maintaining and updating the IT knowledge base, FAQs, and internal documentation
Good level of working IT knowledge and practices
Support the onboarding and offboarding process for users, ensuring equipment and access are set up or removed as required
Monitor industry news and trends, sharing relevant updates with the IT team
Help test and evaluate new hardware, software, or IT solutions under supervision
Keep working area, cupboards, and storage area clean, tidy, safe and equipment/spares organised
Support other IT projects and initiatives as directed by senior team members
Training:
This role is based in Esher, Surrey
You will be required to work in our head office location, and training will take place remotely with online lessons per week
Training Outcome:
The apprentice will gain the Level 3 Information Communications Technician qualification and may progress into a permanent position within Keltbray
Employer Description:Keltbray is a UK leading specialist engineering contractor, which offers engineering, construction, demolition, decommissioning, remediation, environmental services and reinforced concrete frame solutions. We are a key player in developing and maintaining Britain’s built environment and major civil engineering, operating in highly regulated climates and transforming sites across the UK.
Our purpose is to redefine the way sustainable development is delivered. Based on our collective experience, we collaborate at the earliest stage to design and self-deliver innovative customer solutions across technically demanding built environment and infrastructure sectors. Working in partnership with our stakeholders, we are actively contributing to economic growth, social advancement and environmental protection.
Diversity & Inclusion
We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm.Working Hours :Monday- Friday
8am- 5pm
40 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Safeguarding children, young people and vulnerable adults
Hardenhuish School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Job Purpose
To assist in servicing and maintaining the ICT systems and equipment, to help perform equipment upgrades, to assist the rest of the ICT Support team, and to help staff and pupils with ICT problems.
Responsible to ICT Support Manager and Business Manager who has overall responsibility for all support staff.
Responsible for Helping to install and maintain ICT equipment and providing ICT technical support to staff, pupils, governors and parents.
Recording and prioritising incidents and requests raised via email or phone call; directing tickets to the most appropriate member of ICT support staff to ensure that they receive a timely response and resolution.
Contacts
The post holder will work closely with the ICT support team and will have day to day contact with staff and pupils across the campus.
Tasks
Respond to and prioritise ICT queries from staff and students and record information about tasks completed.
Produce and maintain ICT service records, user guides and other relevant documentation.
Support staff, students, governors and parents in using software to enable them to work effectively and efficiently.
Administer on-premises and cloud user accounts and groups including creation of basic scripts to automate processes.
Complete basic administrative functions for the ICT Support team.
Follow appropriate procedures to manage and troubleshoot remote desktop infrastructure.
Troubleshoot and make basic changes to the school’s IP telephony system.
Maintain an accurate record of inventories for all software and hardware.
Evaluate, package, install, configure, maintain and troubleshoot ICT software including firmware patches.
Install, maintain and repair ICT hardware.
Liaise with third parties to access hardware and software support and maintenance.
Assist with the installation of network upgrades, including cabling.
Apply sound knowledge of, and exemplify best practice in, cybersecurity to mitigate threats to the school's network and data.
Configure and troubleshoot network equipment including implementing and allocating VLANs and trunks on network switches.
Operate, troubleshoot, and configure the school’s IP CCTV cameras, applying sound knowledge of data protection policies.
Maintain, upgrade and operate the school sound and lighting systems.
Provide lighting and sound service for events e.g. school productions and open evenings.
Develop skills and knowledge via training from other team members in order to better support the school and be effective within this technical role.
Contribute to the ICT team’s departmental plans.
Take an important role in ensuring the safeguarding of all pupils and students including by applying safeguarding procedures to alerts from ICT monitoring systems.
Support students with special educational needs in setting up personal devices within school software.
Training:Information Communication Technician Level 3 Apprenticeship standard.Training Outcome:There is the potential to become a full ICT Technician at the school, or assistance in applying for suitable roles elsewhere.Employer Description:Hardenhuish is an 11-18 co-educational comprehensive school set in the magnificent parkland of the former Hardenhuish Manor and Chippenham Grammar School. We enjoy and enviable reputation locally and nationally as a high performing academy. The school is an active user of new technologies and are continually exploring ways to incorporate ICT into lessons in a meaningful way.Working Hours :Monday - Thursday, 8.00am - 4.00pm.
Friday, 8.00am - 3.30pm.
30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Respect for confidentiality,Flexible....Read more...
Provide first-line IT support to staff
Install and configure hardware and software
Assist with network maintenance and troubleshooting
Monitor and update IT systems and databases
Support cybersecurity measures and data protection compliance
Help maintain IT documentation and asset records
Assist with system upgrades and new technology rollouts
Provide admin support including data collection and reporting
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:NowSkills Limited is an independent training provider with a direct ESFA apprenticeship delivery contract, and we’ve been delivering impactful digital apprenticeships since 2013.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Provide first-line support for IT queries
Assist with installing and configuring hardware and software
Help maintain network systems and troubleshoot connectivity issues
Monitor system performance and update IT records
Support cybersecurity practices and data protection compliance
Assist with system upgrades and new technology implementation
Maintain accurate documentation and asset registers
Provide administrative support for IT projects
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:NowSkills Limited is an independent training provider with a direct ESFA apprenticeship delivery contract, and we’ve been delivering impactful digital apprenticeships since 2013.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Provide first-line support for IT queries
Assist with installing and configuring hardware and software
Help maintain network systems and troubleshoot connectivity issues
Monitor system performance and update IT records
Support cybersecurity practices and data protection compliance
Assist with system upgrades and new technology implementation
Maintain accurate documentation and asset registers
Provide administrative support for IT projects
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:NowSkills Limited is an independent training provider with a direct ESFA apprenticeship delivery contract, and we’ve been delivering impactful digital apprenticeships since 2013.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Provide first-line IT support to staff
Install and configure hardware and software
Assist with network maintenance and troubleshooting
Monitor and update IT systems and databases
Support cybersecurity measures and data protection compliance
Help maintain IT documentation and asset records
Assist with system upgrades and new technology rollouts
Provide admin support including data collection and reporting
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be chosen to have a full-time role after completing their apprenticeship
Employer Description:NowSkills Limited is an independent training provider with a direct ESFA apprenticeship delivery contract, and we’ve been delivering impactful digital apprenticeships since 2013.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
The apprentice will be preparing machines for field testing, performing tests and validation of soft and hardware, alongside other technical improvements
They will learn how to produce detailed technical reports on machines in the field from the first customer feedback to the creation of the documentation needed for the factory Engineering teams
The role would encompass a mix of practical tasks, both in the field and in the workshop, alongside office-based IT tasks
They will also learn how to diagnose and repair complex faults in state of the art electrical and hydraulic systems
Training:
Land-based Service Engineering Technician Level 3 Apprenticeship Standard
Block Release Training with the CLAAS Academy at Saxham
3 weekly blocks, 3 times per year
Training Outcome:
The apprentice would be expected to successfully complete Level 2 apprenticeship standard in Land-Based Service Engineering and then progress onto the Level 3 Apprenticeship Standard in Land-Based Service Engineering Technician
Future roles could include Field Service Engineer, Technical training instructor, Technical Support - Parts Specialist, Technical Product Specialist, Aftersales Business Advisor
Employer Description:At CLAAS UK at Saxham we provide Sales, Service, Parts, IT, Marketing and Accounts support for our dealer network across the UK and Ireland. CLAAS UK is also the sole wholesale distributor for all CLAAS machinery in the UK and Ireland.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
The aim of this role, once you are qualified is to be the go-to person for maintaining, optimising and supporting Kingfisher Windows' IT systems across the business. From troubleshooting hardware and software issues to working with industry-specific applications, you'll play a key role in keeping operations efficient, secure and compliant.
Over the period of your apprenticeship, you will start to learn how to undertake the following tasks:
Provide day-to-day IT Support for staff across multiple departments, managing and prioritising workload effectively
Maintain and optimise business-critical applications including Window Designer and LogiKal (Training will be provided on these systems)
Manage and support database systems
Install, configure and maintain workstations, mobile devices, printers, scanners and other peripherals
Oversee hardware, network and server infrastructure
Maintain user accounts, folder permissions and IT policies
Assist with system upgrades, integrations and process improvements
Develop and maintain bespoke software and reports to support operational needs
Ensure network security through antivirus management, Windows updates and best-practice protocols
Support compliance and audit requirements through robust IT processes and documentation
Undertake project work and other reasonable tasks to support business objectives
Training:The successful candidate will work towards a Level 3 Information Communications Technician Qualification, which will take 18-months plus EPA (End Point Assessment).Training Outcome:Progression onto a full-time role within the business.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday 09:00 - 17:00
(Start and Finish times are flexible, as long as the core hours of 09:00 and 15:00 are met)Skills: Communication skills,Attention to detail,Problem solving skills,Team working....Read more...
