Customer Interaction: Service advisors are the first point of contact for customers, greeting them, listening to their vehicle concerns, and providing a friendly, professional experience. They explain service options, answer questions, and ensure customers understand the repair process and associated costs
Technical Coordination: They translate complex automotive issues into understandable terms for customers and relay accurate information to technicians. This includes preparing detailed job cards, assigning tasks to the appropriate technicians, and monitoring repair progress
Scheduling and Workflow Management: Service advisors manage service appointments, walk-ins, and vehicle scheduling to optimize shop efficiency. They ensure timely completion of repairs and maintenance while balancing customer needs and shop capacity
Estimates and Cost Management: They provide accurate cost estimates for repairs and maintenance, including parts and labor, and communicate these clearly to customers. This transparency helps set realistic expectations and builds trust
Quality Assurance and Problem Resolution: Service advisors ensure that all work meets the service center’s standards. They address customer complaints, resolve issues promptly, and maintain high levels of customer satisfaction
Upselling and Revenue Enhancement: While not direct sales roles, service advisors may recommend additional services, maintenance packages, or value-added products to enhance vehicle performance and increase workshop revenue
Knowledge Maintenance: They stay updated on automotive systems, repair procedures, and new technologies to provide informed guidance and maintain credibility with both customers and technicians
Skills and Attributes: Successful service advisors combine technical knowledge, strong communication, emotional intelligence, and time management skills. They must handle multiple tasks simultaneously, manage customer expectations, and foster long-term relationships to encourage repeat business
Work Environment: Service advisors typically work in automotive dealerships, repair shops, or service centers. Their role involves both office-based tasks and frequent interaction with the repair shop floor, requiring adaptability and collaboration with technicians and other staff
Training Outcome:Full time employment or progression to a higher level apprenticeship.Employer Description:Ancaster Group is one of the South East's leading privately owned automotive retailers, with a proud history dating back to 1949. Today, we operate multiple dealerships across London, Kent, Surrey and the South East, representing some of the world's leading vehicle brands, alongside providing servicing, MOTs, parts and aftersales support.
At Ancaster, our people are at the heart of everything we do. We are committed to delivering exceptional customer service while investing in the development of our employees. Whether you're just starting your career or looking to build new skills, you'll be supported by experienced colleagues in a friendly, professional environment where learning and development are encouraged.
As an apprentice, you'll gain valuable hands-on experience, work towards a recognised qualification and become part of a team that values integrity, teamwork and continuous improvement. This is an excellent opportunity to begin a rewarding career with a well-established and growing business.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Are you an experienced Kitchen Designer who wants to create high-quality interiors, not just chase quick sales? Would you like to work with premium products, discerning clients and a family-run business where design quality, customer service and long-term relationships genuinely matter?Counter Interiors is looking for a talented Designer to join our independent kitchen, bedroom and bathroom design studio in York.This is a fantastic opportunity for someone who takes real pride in their work and wants the time, support and freedom to create beautiful, practical spaces for clients who value expert advice.What's in it for you?
£37,000-£44,000 basic salary, depending on experienceUncapped commission based on project profitabilitySales Performance bonusPrivate medical scheme, including online GP, dental and optical support28 days' holiday including bank holidaysWorkplace pensionManufacturer training with premium brandsOngoing product and professional developmentDedicated project management supportModern 3,200 sq ft showroom in YorkSupportive, close-knit family business
Working HoursFour weekdays (days to be discussed with chosen candidate): 10am-5pm, Saturday: 10am-4pm About Counter InteriorsFounded in 2013, Counter Interiors has grown into one of York's leading independent kitchen, bedroom and bathroom design studios.We work with carefully selected premium manufacturers including Masterclass Kitchens, Hacker, Dallagnese, NEFF, Siemens, Quooker and Sub-Zero & Wolf.Our projects range from £25,000 kitchens to whole-home schemes exceeding £100,000, with many clients returning for further work across bedrooms, bathrooms and wider interiors.We are rated 4.9 stars on Google with over 70 reviews, with much of our work coming from recommendations and repeat clients.The RoleAs our Kitchen, Bedroom and Bathroom Designer, you will work closely with clients from initial consultation through to completion.You will take time to understand how they live, create thoughtful designs, produce CAD visuals and guide them through layouts, finishes, products and practical details.You will design kitchens, bedrooms and bathrooms, often for the same client.Key Responsibilities
Meet clients and understand their lifestyle, brief, budget and design preferencesCreate kitchen, bedroom and bathroom designs using CAD softwareProduce photorealistic 3D rendersRecommend products, finishes, appliances and layouts with confidenceWork with premium manufacturers and develop strong product knowledgeLiaise with clients, suppliers, architects, builders and tradesStay involved throughout the project to help deliver the agreed visionBuild strong client relationships that lead to referrals and repeat business
About YouYou will be a great fit if you:
Have experience in kitchen designCare about quality, detail, proportion and finishEnjoy working closely with clientsListen well and ask the right questionsCan guide decisions without being pushyTake ownership of your workUnderstand the balance between beautiful design and practical functionWant to keep learning and develop long-term expertise
Essential Requirements
Proven experience in kitchen designAbility to use design softwareStrong client-facing and communication skillsFull UK driving licenceRight to work in the UKExamples of previous design work, such as CAD renders, photographs or a portfolio
We use Compusoft Winner, although full training can be provided if you have experience with other design software.Desirable but Not Essential
Experience with premium brands or high-value residential projectsTechnical knowledge of plumbing, electrical or installation requirementsUnderstanding of Building Regulations or British StandardsExperience in bedroom and bathroom design
Why Join Counter Interiors?This is not a volume-led showroom role.You will not be expected to rush clients, push unsuitable products or design against unrealistic targets. You will have the time and support to create spaces properly, with autonomy, project management support and direct access to the business owners.As the business continues to grow across bathrooms and whole-home interiors, there will be opportunities to influence the showroom, develop your specialism and build a long-term career.Apply NowIf you are an experienced Kitchen Designer looking for a role where quality, craftsmanship and client relationships come first, we would love to hear from you.Please apply with your CV and, where possible, examples of your previous design work.....Read more...
We are looking for a Project Manager to help coordinate and deliver important cross-functional business projects across MinsterFB. In this role, you will work closely with directors, project leads and all of the team to turn priorities into clear plans, maintain momentum across key initiatives, and ensure important projects are delivered successfully.You will take ownership of activities such as our B Corp renewal, 90-day planning process, GDPR compliance requirements, and other strategic projects that support the continued growth and development of the business.Key ResponsibilitiesYour responsibilities will include:
Planning, coordinating and delivering cross-functional business projectsManaging the rhythm and follow-through of our 90-day planning processCoordinating B Corp renewal activities, evidence gathering and progress trackingSupporting GDPR compliance processes, documentation and internal follow-upCreating project plans, timelines, actions and accountability frameworksKeeping directors and stakeholders informed of progress, risks and key decisionsChairing project meetings and ensuring agreed actions are completedIdentifying opportunities to improve internal processes and ways of workingSupporting wider business needs as required
This vacancy has arisen due to continued business growth.Desired SkillsWe are looking for someone who is:
Highly organised and able to manage multiple priorities simultaneouslyProactive and action-oriented, with a strong focus on deliveryClear and direct in communicationAble to influence and collaborate with stakeholders across different teamsComfortable working independently and managing their own workloadStrong at tracking actions, deadlines, risks and dependenciesConfident using PowerPoint, Word and ExcelStrong in both written and verbal communicationCalm under pressure and focused on achieving outcomes
Desired Qualifications
Previous project management experience within a business environmentIdeally educated to degree level, although equivalent professional experience will be consideredExperience working across teams to deliver business improvement, governance or strategic projects would be advantageous
Location & Working ArrangementsThis is an office-based role in our Southwell location for a minimum of two days per week. Hybrid working is supported through Zoom and Microsoft Teams, but face-to-face interaction is an important part of our culture.For the first four weeks, you will be required in the office every day to meet the team and familiarise yourself with the business.You may work from anywhere in the world for up to four consecutive weeks per year.Salary & Benefits
£30,000–£40,000 per annum (depending on experience and relevant qualifications)33 days annual holiday (including public holidays)3pm finish every FridayThree-month unpaid sabbatical available after three years of continuous serviceWorking hours: Monday–Thursday 9am–5:30pm, Friday 9am–3pm
About MinsterFBMinsterFB works with iconic brands—including Grenade, Bisto, Yorkshire Tea, McVitie's and Cadbury—to grow their Amazon business. We provide account management, sales strategy, catalogue management, issue resolution, and training. We leverage the full suite of Amazon Seller and Vendor growth tools to deliver results.As a Certified B Corporation, we are part of a global community committed to high standards of social and environmental performance.How to ApplyIf this role interests you, please attach your CV via the link provided.To ensure your application is reviewed, include the phrase "I am able to work 2 days a week in Southwell"—preferably in the subject line.MinsterFB values diversity and is committed to an inclusive recruitment process. We welcome applicants from underrepresented groups and encourage you to bring your whole self to work. If you require accommodations during the recruitment process, please let us know.....Read more...
About the companyOur client is a specialist investment analytics firm with a proprietary dataset built over more than two decades. Its clients include pension funds, sovereign wealth funds and leading asset managers globally. The firm is now evolving from consultancy delivery to a technology platform, with new tools launching in the coming months that put its analytics directly into users' hands. It is a growing, founder led team, so you will have real visibility, real flexibility and a direct line to the people running the business.The roleAdoption is the whole job to begin with. At each client firm a small group of sponsors are already deeply bought into the platform. Behind them sit hundreds of colleagues who could have access but are not yet using it. Across a global institutional client base, that is a very large untapped audience, and winning it over is what will make the platform transition succeed.The initial period is about getting to know the product and the business. You will spend your time understanding who the key decision makers are across the current client list, working closely with the team, then getting deep into each client to help them maximise their usage and get real value from the platform.That is the starting point, not the ceiling. As adoption is proven across the client base, the role has real scope to evolve into onboarding new business, taking what works with clients out to prospects. This evolution is a key part of how the role is expected to grow.You will be trained and mentored by the senior team, learn the investment analytics domain from people who built it, and take on your own client accounts as you develop. It is a rare chance to learn a specialist industry from the inside while doing a role with a very visible impact.What you'll do day to dayGet to know the product inside out and learn the business deeply, so you can connect what the analytics show to the decisions users actually makeMap and build relationships with the key decision makers across the current client list, working closely with the teamRun demos, workshops, presentations and online sessions showing users what the platform can do and how to get the most from itMonitor usage and engagement data and act on it: onboard new users, re-engage dormant ones, celebrate the active onesWork with client IT teams to make sure the technology is properly implemented and rolled out at each firmCreate the material that drives usage: success stories and insight pieces that give users a reason to come backSupport the adoption roadmap across the client base, owning your own accounts as your confidence growsHow success is measuredThe percentage of addressable users actively using the platformAdoption at the individual level and, more importantly, at the client levelDepth of engagement, firm by firmAbout youStrong experience (up to around 2 years) in a SaaS, technology or client facing role touching onboarding, customer success or sales development.Comfortable picking up technical concepts quickly and explaining them simplyA natural communicator who enjoys presenting and winning people over, with the confidence to grow into senior audiencesOrganised and persistent: adoption is won through consistent follow up, not one big pitchCurious about investment and financial markets (no prior experience needed, you will be taught by some of the best in the field)Based in or around Croydon, or happy with the commuteLocation and working patternOffice in central Croydon, right by Boxpark and its amenities, 15 minutes from London Bridge and 20 minutes from VictoriaIn office role with core days midweek and hybrid flexibilityOption to move to a 4 day week (salary pro rata) if that suits youStart as soon as possibleWhy this roleFew junior roles put you this close to the centre of a business. You would join at the start of the platform transition, learn directly from the founder and senior team, and own a scoreboard everyone cares about, with a route into new business as the role evolves. If adoption goes up, that is you.This search is managed exclusively by The Opportunity Hub UK. Full details of the client and technology are shared at interview stage.....Read more...
JOB DESCRIPTION
JOB DESCRIPTION
WAREHOUSE ASSOCIATE RESPONSIBILITIES/ESSENTIAL TASKS:
• High-energy individual with a strong work ethic
• Self-motivated with ability to work with limited supervision
• Independent decision maker as needed to accomplish tasks
• Lift and carry a minimum of 50 pounds repeatedly throughout shift
• Handling of freight as directed by Capstone management and customer, meeting company standards, customer time lines and maintaining a safe work environment
• Keeps site Supervisor and manager informed regarding conditions on the dock, accomplishments and concerns; contributes suggestions for improvements
• Ensures proper LOT rotation and including FIFO (first in-first out) and organic product handling and shipping process
• Strong organization and prioritizing skills
• Must be proficient in math
• Must be have forklift license
• Manage response to rapidly changing products on inbound and outbound
• Must be able to follow directions and work independently
• Verify all shipments are recorded and verified the accuracy of the shipment against the paperwork for incoming and outgoing shipments
• Requires high degree of attention, skills, and dexterity in the control of a forklift and stacking of the product on the pallet
• Transport selected product to designated dock area using power equipment.
• Handle all products so as not to injure teammates or damage the product, the bags or cases
• Comply effectively with company work and safety rules.
• Maintain a quality of work that limits mis picks, short and damages
• Comply with company attendance policy. The warehouse Associate is responsible for loading or unloading pallets, bags and cases, on and off trailers and other vehicles by using a forklift, pallet jack or by hand.
• Warehouse associate is responsible for operating a forklift to move, locate, stack, Stretch wrap and count items throughout Profile Food. Work with direct contact with customer's staff and outside delivery personnel; emphasis is placed on the ability to relate in a positive, friendly manner. The Operator is accountable for the safe and efficient operation of the vehicle and may also be required to perform Order Filler and Checker Duties.
EDUCATION AND EXPERIENCE:
• Graduation from high school or GED equivalent
• Previous experience in shipping, receiving or other related fields. 5 years preferred.
• Ability to handle physical workload
• Ability to multi-task and prioritize
• Strong organizational skills
• Forklift Certified
• Strong knowledge of warehouse, inventory, and shipping operations methods and practices
• Ability to read, write and speak English required, bilingual skills (English/Spanish) preferred.
• Problem solving, team building, project execution and ability to multi-task
PHYSICAL REQUIREMENTS:
Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing and pulling. Ability to lift 50lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
SPECIAL REQUIREMENTS:
Possession of a valid driver's license and Forklift Certification
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to medical, dental, vision, Employer paid life insurance, STD/LTD, vacation/sick days/parental leave, 401(k), employee stock purchase plan, and pension.
Hourly: $18-$21+ DOE
ABOUT US
Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries. Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve. Mantrose-Haeuser Co., Inc. has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades. Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs.
NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide. Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets.
Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces. Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions.
Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience. This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online!....Read more...
