Act as the receptionist, welcoming all external guests and managing all incoming calls
Support the wider team with any administrative support they require. For example, researching new marketing leads, processing invoices, updating the client database, creating questionnaires
Organise all post and courier requests
Ensure there is sufficient stock of stationery and amenity supplies for the office
Ensure desks and hot desks are set up with the correct IT equipment
File and keep up to date direct mail samples
General upkeep of the office, liaising with the cleaners/ security and highlight to manager when maintenance and repairs are required
Book business travel and meeting rooms for the team, ensuring we stay within the budgets outlined in the company handbook.
Assist with the Account Management team with the organisation of client events
Update the PSE website with new starters, bios, leavers etc.
Working with the MD to help advertise new job roles and collate CV’s
Setting up new starters on our HR systems
Ensure the induction process and probation period for employee’s alerts are set up by the line manager
Ensure new employees are on-boarded and adequately trained on business systems
Manage employee memberships/signups for company benefits
Production department duties
Chase suppliers for overdue quotes, delivery status updates and POD’s
Organising and filing of production file copies
Chase overdue agency service tasks
Aid with management of stock systems (identify low stock holdings)
Aid with updating monthly carbon balancing documents
Finance department Duties
Send weekly statements to clients
Reconcile Credit Cards
Invoice delivered jobs
Assist with Purchase Order queries
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:This role will give the successful candidate a solid understanding of working in an office and help them decide if they want to move in to a more specialist role, which we would hope to support.Employer Description:Since 1995, PSE have been producing high quality direct mail marketing for some of the UK’s fastest growing brands. Now a full-service direct mail agency supporting clients like Hello Fresh, LK Bennett and The Wine Society. We support our customers through their campaign journey, from insight and data planning through to production and post-campaign analysis to skyrocket their direct mail marketing.Working Hours :Days to be confirmed
8.45pm- 5.15pm
With 1 hour unpaid lunchSkills: Organisation skills,Customer care skills,Experience of Microsoft Office,Outgoing and self motivated,Reliable,Multitasking abilities,Work in a fast-paced setting....Read more...
You will build and maintain strong relationships with clients, both internally and externally
Be a central point of contact for your assigned projects
You will take briefs from customers and create quotations
Develop an understanding of print terminology
Send jobs to production, raising outwork orders, understanding data briefs including different mail sortation methods
Training:
L2 Customer service practitioner Apprenticeship Standard
You will attend National Business College in Huddersfield one day per fortnight.Training Outcome:The successful candidate will progress into the role of Client Services Account Manager. They will manage various customers of their own across different business sectors. They will be confident when taking on quote requests and providing advice on our services. Will move on to a higher level Apprenticeship.Employer Description:Propack are an award winning print and direct mail company based in Huddersfield. With over 25 years direct marketing experience, they operate a state of the art production site covering: creative, data, print, direct mail, fulfilment and distribution.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative....Read more...
Duties will include:
Source and attract candidates using various recruitment methods
Write and post job advertisements on relevant platforms
Screen applications and shortlist suitable candidates
Coordinate and schedule interviews with candidates and hiring managers
Maintain and update candidate and job databases
Assist in identifying client recruitment needs
Ensure compliance with recruitment policies and legal standards
Monitor recruitment trends and suggest improvements to sourcing strategies
Prepare reports and metrics related to recruitment activities
Participate in training to enhance recruitment skills and knowledge
Training:Recruiter Level 3 Apprenticeship Standard:
Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release
One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development
Training Outcome:
With continued development and experience, there are opportunities to progress into senior roles such as Recruitment Coordinator or Manager
The skills gained in customer service, communication, and organisation can also open doors to leadership positions, or transition into roles in HR, business development, or other areas of management within the company
Employer Description:Your DWM is a successful direct selling organisation focusing on lead generation primarily in the energy sector for energy companies, but with operations in broadband, and charity fundraising. Your DWM was established consisting of 5 subsidiaries, DWM Energy Services, DWM Broadband, DWM Administration services, DWM Fundraising and a niche Fibre-To-The-Premises Broadband ISP Fresh Fibre. Switched over half a million utility customers since 2016 from a number of well-known brands within the energy and communications industries. 200+ employees and contractors UK-wide within face-to-face marketing and telemarketing. Founded by 3 entrepreneurs with a combined 77 years industry experience.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Initiative,IT skills,Problem solving skills,Sales Skills,Team working....Read more...