Reception duties, including welcoming and assisting patients face-to-face.
Booking, amending and cancelling patient appointments.
Answering telephone calls and responding to patient enquiries.
Filing laboratory results and responding to GP tasks.
Monitoring and maintaining patient registers.
Supporting the management of complex patient enquiries, with guidance and support.
Scanning and electronically filing patient records and documentation.
Maintaining medical records, including patient registrations, data entry and clinical coding.
Taking messages and ensuring they are passed on promptly to the appropriate team member.
Dealing with general enquiries received by telephone, email and letter.
Processing prescription and fit note (sick note) requests.
Liaising with external organisations, including hospitals and social services.
Sending patient text messages and communications.
Providing general administrative support to the GP Partners and the wider practice team.
Training Outcome:This apprenticeship offers an excellent opportunity to build a long-term career within the NHS. You will gain valuable experience using a range of IT systems, including clinical software and Microsoft Office applications, while developing a broad understanding of how a GP practice operates.
We are committed to supporting the apprentice's development and hope to offer progression opportunities within the practice. Following a successful probationary period, you will be encouraged to take on additional responsibilities and become a valued member of the South Hermitage Medical Practice team, with opportunities for future career growth as the organisation expands.Employer Description:GP Surgery with 9200 patients and list size is growing. Suburban area of Shrewsbury. 4 GP partners, 3 salaried GP’s, 1 ANPs, 6 Nursing team members, 1 Pharmacist, 1 Paramedic. We work closely with other GP surgeries in Shrewsbury.Working Hours :The successful apprentice will work 37.5 hours per week, Monday to Friday, from 9:00am to 5:00pm, with a 30-minute lunch break each day.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Duties:
Meeting and greeting customers
Answering telephone calls
Taking and assisting customer questions and queries
Selling products and services to meet customer needs
Working towards individual and team sales targets
Administrative duties
Marketing in-store and on social media
Assisting with customer events
Attending team meetings and participating in on and off-the-job training
Gaining a full understanding of all elements involved in being a travel consultant
Gradually taking on more tasks and responsibilities as you progress in your role
Supporting and contributing to a positive team environment — our people are always at the heart of everything we do
Participating in travel consultant training programmes to support your personal and professional development
Enjoying social events such as team nights out and company parties
Taking part in educational trips abroad where opportunities arise
Training:An apprenticeship includes regular training with a college or other training organisation. At least 6-hours of your working hours will be spent training or studying.Training Outcome:To become a valued member of the Hays Travel team. Employer Description:Rebecca Holt Travel Limited have a franchise agreement with Hays Travel, the UK's largest travel agency. We work closely providing excellent customer service along with products and services that exceed our customers’ needs. We take pride in delivering first class support and training, to enable them to reach their full potential.Working Hours :Monday - Saturday, 09:00 - 17:00, with a day off during the week, which is changeable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Motivated,Friendly,Enthusiastic....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.
Day-to-day Dental Nurse duties may include:
Welcoming patients and assisting with appointment scheduling
Handling basic patient enquiries professionally and appropriately
Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
Assisting clinicians during treatments and accurately updating patient records in line with GDPR
Supporting patients’ comfort, reassurance, and overall dental experience
Monitoring and managing stock, equipment, and surgery readiness
Maintaining clean, safe, and fully equipped clinical areas
Upholding patient privacy, dignity, and confidentiality at all times
Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager.
With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients. You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth. The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :Monday - Friday 8.30am - 5.30pm.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
As a Level 3 Information Communications Technician Apprentice, you will take a role in the evolution, development, specification, testing, and first‑ and second‑line support of the council’s diverse finance and digital services. This includes working extensively with the Microsoft product suite, as well as supporting a range of local government legacy systems, hybrid private and public cloud environments, personal devices, and underlying infrastructure.Training:As a Level 3 Apprentice within the Council, you will benefit from a supportive and rewarding environment designed to help you grow and succeed, including:
A structured apprenticeship programme leading to a recognised Level 3 qualificationAttendance at college one day per week and four days in the council officesHands on experience in digital services, project support, and operational delivery within a Local AuthorityOngoing training, mentoring, and support from experienced colleaguesThe opportunity to develop technical skillsThe chance to broaden your understanding of public sector digital services, including accessibility, cyber security, and GDPRExposure to real projects that make a difference to local residents and Council servicesA friendly, inclusive working environment with opportunities to build professional networksTraining Outcome:
The opportunity to develop technical skills
The chance to broaden your understanding of public sector digital services, including accessibility, cyber security, and GDPR
Exposure to real projects that make a difference to local residents and council services
A friendly, inclusive working environment with opportunities to build professional networks
Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
You would be the first point of contact for all bereavement related enquiries at Thornton Crematoria from Funeral Directors, Clergy, bereaved families and the general public.
To ensure that all burial and cremation documents are processed in line with all statutory legislation in a timely manner. Provide further administrative support for the service for all aspects of service delivery and customer care to the bereaved and other service users
To undertake the cremation process of deceased persons under the direction of the Bereavement Services Manager, in accordance with the codes of practice, ethics and all relevant to date legislation.
To provide a caring, sensitive, and high-quality service to the bereaved and members of the public attending the cremation service. To undertake all chapel duties in the crematorium in readiness for service provision and all associated work in the environment within the crematorium.Training:Qualification - Level 2 Customer Services Practitioner
Apprentices without Level 1 or above English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.
On and off-the-job training and location to be confirmed.Training Outcome:Support towards the end of a fixed-term contract is provided by a dedicated Apprenticeship Team, which includes eligibility for redeployment in the last 2 months of the contract.Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Empathy....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.
Day-to-day Dental Nurse duties may include:
Welcoming patients and assisting with appointment scheduling
Handling basic patient enquiries professionally and appropriately
Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
Assisting clinicians during treatments and accurately updating patient records in line with GDPR
Supporting patients’ comfort, reassurance, and overall dental experience
Monitoring and managing stock, equipment, and surgery readiness
Maintaining clean, safe, and fully equipped clinical areas
Upholding patient privacy, dignity, and confidentiality at all times
Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager. With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients. You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth. The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :Monday- Friday, 8:15am- 17:15pm. Lunch break 12:30pm- 13:30pm.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
Summary of the Apprenticeship Role:
Working for City Electrical Factors (CEF), a large electrical wholesaler, as a Trade Supplier Apprentice, you will be working in all aspects of the business, from stock control, customer service and sales. This is a fantastic opportunity for someone like you to start your career in the electrical wholesale sector.
We are looking for a highly motivated apprentice to join our busy branch.
After full training, responsibilities will include:
Managing stock in and out
Picking and packing customer orders
Liaising with customers on the trade counter
Store transfers & stock control
Completing the sales paperwork in the office
Raising quotations
Taking payments
Sales calls to customers/suppliers
Processing orders on the computer system
Answering customer enquiries
Deliveries to customers - in companies, Luton Tail Lift van
Must be over 21
Training:
As an apprentice you will complete a Trade Supplier Level 2 qualification with a national training provider
Your apprenticeship training will focus on your job, which is completed at the workplace, and you will be allocated a tutor and a study session in your working week
Components of the Trade Supplier Level 2 Apprenticeship:
Competence/Knowledge-based qualification
Functional Skills - maths and English (if required)
End Point Assessment – Final Knowledge Test, Observation and Discussion
Training Outcome:
Excellent opportunity for the right person upon successful completion of the apprenticeship
Employer Description:EDA Learning and Development will employ you on behalf of the branch, Working Hours :Monday- Friday, 8.00am- 5.00pm with 1 hour lunch.Skills: Communication skills,IT skills,Organisation skills,Number skills,Physical fitness,Timekeeping,Eager to gain a qualification....Read more...
What will the apprentice be doing? As an Apprentice Test Technician at LRW Engineering Associates, your responsibilities will include:
Preparing vehicles for test including inspections, fuel preparation, battery charging, installation of instrumentation and mechanical fitting of components such as aftertreatment systems and ECU’s.
Running, maintaining, and diagnosing faults on chassis dynamometers (2wd and 4wd)
Emissions and Particle Analysers, and HVAC plant equipment in an efficient and pro-active way
High precision driving of a wide variety of customer vehicles.
Testing vehicles in extreme temperature conditions and modes to verify compliance to worldwide regulations and legislation (CFR 1066, WLTP, Euro 6 & 7)
Undertake initial data analysis to verify results and integrity of tests conducted and feedback concerns
Liaise with members of in-house and customer staff in a professional manner
Maintaining a test facility including equipment calibration tasks, calibration gas bottles, test consumables, workshop tooling and equipment
Follow business HSE policy and ‘Safe System of Work’ (SSoW) practices to high voltage systems
Any other tasks that are reasonably assigned to you by your line manager, including development activities, which are within your capability and grade
Training:You will work towards the: Propulsion Technician Apprenticeship. Standard Training will be delivered through day release to MK College alongside your workplace learning.Training Outcome:Following successful completion of the apprenticeship, demonstrating talent and the ability to work hard, a full-time Test Technician role in Automotive/Motorsport may be on offer, as well as access to other careers paths in the wider engineering sphere.Employer Description:LRW Engineering Associates are a UK based and owned Powertrain Engineering Consultancy providing expertise in Vehicle Powertrain Calibration and Emission testing capability.Working Hours :Monday to Friday, 8:00 a.m. to 5:00 p.m. with 1 hour for lunch.Skills: Teamwork,Professionalism,Work Unsupervised,Microsoft Office....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.
Day-to-day Dental Nurse duties may include:
Welcoming patients and assisting with appointment scheduling
Handling basic patient enquiries professionally and appropriately
Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
Assisting clinicians during treatments and accurately updating patient records in line with GDPR
Supporting patients’ comfort, reassurance, and overall dental experience
Monitoring and managing stock, equipment, and surgery readiness
Maintaining clean, safe, and fully equipped clinical areas
Upholding patient privacy, dignity, and confidentiality at all times
Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager. With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients.
You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth. The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :Monday, Wednesday and Thursday, 7.45am - 5.00pm.
Tuesday, 7.45am - 6.00pm.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
You'll play a part in making sure deliveries arrive safely, on time and in the most efficient way possible.
From day one, you'll gain hands-on experience and learn how transport plans are created, how resources are managed and how technology and data help keep operations running smoothly
As you develop your skills and knowledge, you'll build a strong foundation for a successful career in transport, logistics and supply chain operations
Training:Over this two-year apprenticeship, you'll become part of a supportive team where your development matters. You'll gain valuable hands-on experience, earn while you learn, and work towards a nationally recognised Level 3 Transport Planning Technician Apprenticeship qualification.
Along the way, you'll develop practical skills, industry knowledge and experience that can help launch a successful career in transport and logistics. You'll also have the opportunity to take part in a fully funded European industry trip in Year 2, where you'll learn about transport and logistics across Europe while building your professional network. As part of your apprenticeship, you'll attend three two-week residential learning blocks each year, giving you the chance to learn alongside apprentices from across the UK and build connections within the industry.Training Outcome:As you develop your skills and knowledge, you'll build a strong foundation for a successful career in transport, logistics and supply chain operations.Employer Description:PD Ports is on a mission to be the UK’s leading port group. Driving forward new levels of safety, sustainability and innovation. Employing over 1400 people in the UK, PD Ports owns and operates the UK’s sixth largest port by volume. Offering end-to-end supply chain solutions with operations in 11 key ports and logistics centres across the UK, we are committed to retaining and developing talent nationwideWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.
Day-to-day Dental Nurse duties may include:
Welcoming patients and assisting with appointment scheduling
Handling basic patient enquiries professionally and appropriately
Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
Assisting clinicians during treatments and accurately updating patient records in line with GDPR
Supporting patients’ comfort, reassurance, and overall dental experience
Monitoring and managing stock, equipment, and surgery readiness
Maintaining clean, safe, and fully equipped clinical areas
Upholding patient privacy, dignity, and confidentiality at all times
Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager. With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients. You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth. The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :Monday- Friday, 8.15am- 5.15pm.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.
Day-to-day Dental Nurse duties may include:
Welcoming patients and assisting with appointment scheduling
Handling basic patient enquiries professionally and appropriately
Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
Assisting clinicians during treatments and accurately updating patient records in line with GDPR
Supporting patients’ comfort, reassurance, and overall dental experience
Monitoring and managing stock, equipment, and surgery readiness
Maintaining clean, safe, and fully equipped clinical areas
Upholding patient privacy, dignity, and confidentiality at all times
Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager. With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients.
You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth. The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :To be confirmed at interview.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.
Day-to-day Dental Nurse duties may include:
Welcoming patients and assisting with appointment scheduling
Handling basic patient enquiries professionally and appropriately
Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
Assisting clinicians during treatments and accurately updating patient records in line with GDPR
Supporting patients’ comfort, reassurance, and overall dental experience
Monitoring and managing stock, equipment, and surgery readiness
Maintaining clean, safe, and fully equipped clinical areas
Upholding patient privacy, dignity, and confidentiality at all times
Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager. With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients.
You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth. The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :Monday - Friday 8.30am - 5.30pm. Exact shifts to be confirmed at interview.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
At Bupa Dental Care, you’ll join a dedicated and caring team, delivering excellent patient care while working towards your Level 3 Dental Nurse qualification with Tempdent. This apprenticeship offers real responsibility and strong career prospects with Bupa.
Your role may include:
Assisting Bupa clinicians chairside
Preparing Bupa surgery rooms and materials
Managing infection control and sterilisation to Bupa standards
Accurately recording patient information
Following Bupa’s policies, procedures, and clinical protocols
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:At Bupa Dental Care, your career can grow in many directions. With experience, you could progress into roles such as Senior Nurse, Lead Nurse or Practice Manager. With further Bupa-supported training, you could develop into a Dental Hygienist or Dental Therapist, supporting patient care with preventative and routine treatments.
You could also specialise as an Orthodontic Therapist, working with dentists to help improve the appearance and alignment of patients’ teeth. Bupa offers clear career pathways, ongoing professional development, and support to help you reach your goals in dentistry.Employer Description:At Bupa Dental Care our people are at the heart of everything we do – and we do this because we care. We have created environments where people can look forward to coming to work, feel empowered, and benefit from working collaboratively with industry experts to help us achieve our aim, which is - helping people live longer, healthier, happier lives.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
Greeting patients: Welcoming patients and visitors in person or over the phone
Scheduling appointments: Making, cancelling, and rescheduling appointments
Entering patient information: Entering patient details into IT systems, including demographic information and insurance cards
Managing patient records: Ensuring patient records are accurate and confidential
Directing patients: Directing patients to the appropriate department or where to go within the facility
Answering phones: Answering phones and forwarding calls to the appropriate party
Providing information: Providing information on hospital services and procedures
Assisting patients: Assisting patients, doctors, and nurses
Preparing patients: Preparing patients before their appointments
Informing medical staff: Informing medical staff when a patient has arrived or is waiting
Handling correspondence: Handling correspondence and file transfers
Training:
Training will take place at the apprentice's workplace, supported by Stoke-on-Trent College
Level 2 Customer Service Practitioner, including Functional Skills in English and maths if required
On average, around 20% of your weekly working hours will be dedicated to your training and development
Training Outcome:There is no guarantee of a permanent post on completion of training. This will depend on availability at the time. However, the experience will enable the individual to progress within healthcare and the NHS.Employer Description:Lucie Wedgwood Surgery is an established practice in Burslem, Stoke-on-Trent, providing General Medical Services (GMS) to our patients. We aim to provide quality medical care to patients in Burslem and surrounding areas, with a dedicated team of health professionals. In an increasingly complex NHS, our emphasis is firmly on patient-centred care.
We are a Teaching Practice and are part of the HIPC Primary Care Network.Working Hours :Exact working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Patience,Able to multi-task....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.
Day-to-day Dental Nurse duties may include:
Welcoming patients and assisting with appointment scheduling
Handling basic patient enquiries professionally and appropriately
Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
Assisting clinicians during treatments and accurately updating patient records in line with GDPR
Supporting patients’ comfort, reassurance, and overall dental experience
Monitoring and managing stock, equipment, and surgery readiness
Maintaining clean, safe, and fully equipped clinical areas
Upholding patient privacy, dignity, and confidentiality at all times
Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager. With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients.
You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth. The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :Monday to Saturday, working five days per week, between 8.00am and 8.00pm.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
Responsibilities will include:
Providing office support including customer and employee support
Assisting director with management of the business
Keeping well-organised files and records of business activity
Researching company data and archived reports
Keeping computer databases up to date
Interacting with clients either on the phone or in person
Answering phones and connecting calls to the proper department
Dealing with import and export broker
Following up on business communications, billing, and ordering
Communicating with materials suppliers and vendors
Invoicing and processing purchase orders
Using spreadsheets to track expenses and company spending
Collecting and inputting company data
Learning about the company's mission and available products/services
Emailing sales invoices
Preparing documents by printing, copying, and binding
Collecting and sorting post
Scheduling appointments and events
Ordering office stationery and other supplies
Preparing meeting rooms by setting up chairs and getting refreshments
Participating in office meetings and taking meeting minutes
Being ready for any other administrative tasks that are required
Training:
Level 3 Business Administration Apprenticeship Standard
Support with English and maths if required
Work-based learning
End-Point Assessment
Training Outcome:
Euro Asian Parts will offer progression and further development within the business wherever possible
Employer Description:Euro-Asian Parts was launched in 2011 and is dedicated to helping accident repair centres and the independent motor trade to deliver outstanding service to their customers. Based in Chesterfield they supply genuine car parts for 27 different car brands.Working Hours :Monday - Friday. Between either 8:00am - 4:30pm or 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Positive attitude,Willingness to learn and grow,Polite and considerate,Confident and outgoing....Read more...
Constantly monitoring for in bound enquires
React immediately to a customer query
Contacting customers to confirm, validate and gather additional information
Record and store information accurately and securely
Liaise with the Sales team to pass on leads in an efficient manner
Follow policy and procedure to ensure a quick turnaround of information
Support the team in additional duties related to the customer experience as directed
Training:The apprentice will work towards the Level 2 Customer Service Practitioner Standard. Group training will be one day a month, a mix of in person and remote sessions. Training Outcome:Personal development and promotion from within the company is actively encouraged. Employer Description:Since 2014, Fidelity Energy has taken pride in aiding businesses to procure their energy by using our great technology, great relationships and great people.
We not only provide procurement services, but all the other services you would expect from one of the UK’s leading utilities and energy consultants. We help our customers get the best value from their energy contracts, reducing their energy consumption, minimising their carbon footprint and ensuring that their bills are right. Thousands of businesses of all sizes from all over the UK rely on us for their energy needs, whether that be one site or multi-sites across the UK. We remove the stress of dealing with the energy contracts by contacting your existing and new supplier, as well as managing the process throughout, from start to finish.
Fidelity Energy is set up to become an enviable business within the Utility Industry. This will be achieved in an honest, legal and motivational manner with automation and technology at the heart of everything we do.Working Hours :Monday to Friday 8.30am - 5.00pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Enthusiasm,Eager to learn....Read more...
Job purpose:
The Sales & Marketing Coordinator supports the delivery of day-to-day sales and marketing activity across the hotel estate. Working as part of the Hotels Commercial team, the role helps coordinate enquiries, proposals, campaigns, reporting and follow-up actions to support corporate, group and direct booking opportunities while building experience across sales, marketing and commercial operations.
Responsibilities:
Provide day-to-day support for corporate, group and local sales activity across the hotel portfolio
Help coordinate client enquiries, proposals, presentations and follow-up activity
Maintain accurate sales trackers, account updates and reporting information
Assist with marketing activity across direct, digital and local channels
Support the delivery of campaigns, offers and promotional activity for business and direct booking channels
Keep sales materials, customer communications and hotel information up to date
Work with colleagues in Commercial, Revenue, Marketing and Operations to support booking opportunities
Support weekly and monthly review meetings with updates and action tracking
Key stakeholders:
Hotels Commercial team
Sales / Commercial Lead
Revenue team
Marketing team
Hotel Operations teams
Corporate and local business clients
Performance measures:
Accurate and up-to-date tracking of sales activity, opportunities and actions
Timely follow-up and good coordination of corporate and group booking enquiries
Effective support for marketing campaigns and promotional activity
Clear and reliable communication across Commercial, Revenue, Marketing and Operations teams
Consistent administrative support across proposals, reports and customer communications
Training Outcome:Ongoing Training and Development.Employer Description:Our 59 Motorway service areas and 31 hotels across the UK's motorway network offer you a warm welcome. Eat in, take away Welcome Breaks got you covered.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Presentation skills,Team working,Creative....Read more...
Working closely with the wider team, you'll support a range of administrative and organisational tasks, helping to ensure the smooth running of the office.
This varied role may include:
Managing emails, telephone enquiries and visitor communications
Maintaining accurate records, databases and filing systems
Supporting diary management and meeting administration
Preparing documents, letters, reports and correspondence
Updating spreadsheets and organisational systems
Supporting compliance and data management processes
Assisting with the organisation of events, activities and community initiatives
Liaising with colleagues, volunteers, service users and external stakeholders
Handling incoming and outgoing post
Ordering office supplies and maintaining stock levels
Supporting managers with general administrative tasks and projects
Providing excellent customer service and professional communication at all times
This role is across all departments of the business and will include some accounts administration.Training:Next Level will work closely with you throughout your apprenticeship programme.
Fortnightly online workshops
Dedicated 1-2-1 tutor support
Regular progress reviews with your tutor and manager
Functional Skills support in Maths and English, if required
Ongoing workplace coaching and development
Training Outcome:Upon completion, a Business Administration apprenticeship can open the door to a wide range of career opportunities across different sectors. Following successful completion, there is the potential to progress onto full time employment within the company.Employer Description:The Motor Company is a family established and run business based in Taunton, Somerset. It is predominantly a car dealership selling new and used cars, parts and repairs to vehicles and has a strong reputation in the area having been there since 1986.Working Hours :Monday to Friday 9am to 5.30 with 30 minutes for lunch
37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Time management,Professionalism....Read more...
This role will provide efficient and reliable chairside support to clinicians while ensuring high standards of patient care, confidentiality, and GDPR compliance.
Day-to-day Dental Nurse duties may include:
Welcoming patients and assisting with appointment scheduling
Handling basic patient enquiries professionally and appropriately
Preparing surgeries, sterilising instruments, and maintaining infection control to CQC standards
Assisting clinicians during treatments and accurately updating patient records in line with GDPR
Supporting patients’ comfort, reassurance, and overall dental experience
Monitoring and managing stock, equipment, and surgery readiness
Maintaining clean, safe, and fully equipped clinical areas
Upholding patient privacy, dignity, and confidentiality at all times
Collaborating with dentists and the wider team to deliver safe, efficient, and high-quality care
Training:Provided by Tempdent:
Level 3 Dental Nurse Apprenticeship
Functional Skills (if applicable)
Flexible online delivery model
Quarterly start dates throughout the year
Induction and regular progress support
Training Outcome:A career in dental nursing can grow in many rewarding directions. With experience, you could progress into roles such as Senior Dental Nurse, Lead Nurse, Treatment Coordinator, or Practice Manager. With further training, you could develop into a Dental Hygienist or Dental Therapist, delivering preventative, restorative, and routine treatments to patients. You could also specialise as an Orthodontic Therapist, working with dental professionals to improve the alignment and appearance of patients’ teeth. The dental sector offers clear progression routes, recognised qualifications, and ongoing professional development to support your long-term career goals.Employer Description:An inclusive dental practice offering mixed NHS and private treatments, focused on developing the next generation of dental nurses.Working Hours :Monday - Thursday 9 am -6 pm, Friday 9 am-5 pm.Skills: Administrative Skills,Analytical Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Logical,Non judgemental,Number Skills,Organisational Skills,Patience,Physical Fitness,Presentation Skills,Problem Solving Skills,Teamworking,Communication Skills....Read more...
As a Recruitment Apprentice, you will support the full recruitment lifecycle, helping to attract and hire great talent across the business. You'll work closely with recruiters, hiring managers, and candidates, gaining exposure to a variety of recruitment activities while developing your skills and knowledge.
Key responsibilities include:
Screening applications and assisting with candidate shortlisting.
Scheduling interviews and coordinating recruitment activities.
Communicating with candidates throughout the hiring process.
Posting vacancies across internal and external job boards.
Supporting recruitment campaigns, careers events, and employer branding initiatives.
Maintaining accurate candidate records and recruitment data.
Providing a positive candidate experience and assisting with onboarding activities.
This is an excellent opportunity to gain hands-on experience in a fast-paced HR and recruitment environment while building a strong foundation for a career in talent acquisition.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Recruiter qualification which will help start your career and give you an insight into the businesses processes and procedures.
Our training is all completed remotely via teams with a development coach who will be available for support, and will arrange weekly/fortnightly meetings with you.
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours.
Training Outcome:Recruitment Partner opportunity.Employer Description:Henkel is a global leader in consumer brands and adhesive technologies, with a portfolio of trusted household names used by millions of people every day. In the UK, well-known Henkel brands include Got2b, Schwarzkopf, Loctite, Pritt, Bloo, and Colour Catcher. Henkel combines innovation, sustainability, and a strong people-focused culture to create products and solutions that make everyday life easier.Working Hours :Monday to Friday, 09.00 - 17.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Proactive attitude,Self motivated,Eagerness to learn,Customer service experience....Read more...
This apprenticeship offers an excellent opportunity to gain experience within a professional financial services administration team while developing valuable business and customer service skills. You'll provide general administrative support, helping to ensure the smooth and efficient running of daily operations.
The role will involve liaising with providers to gather and collate plan and policy information, ensuring that all documentation is accurate and processes are completed in a timely manner. You will assist in preparing paperwork and meeting packs for client meetings and annual reviews, supporting advisers and administrators in delivering a high-quality service to clients.
A key part of the position will be maintaining client records and updating information on the company's back-office database in line with Fairstone standards and regulatory requirements. You will be responsible for ensuring client files remain organised, accurate, and up to date at all times.
The apprentice will also communicate directly with clients, arranging appointments and booking meetings while providing a professional, friendly, and responsive service. This role is ideal for someone who is organised, detail-oriented, and keen to build a career within financial services and business administration.Training Outcome:Support for future development will be keenly provided to enable the successful applicant to further their knowledge and ability in the role. Potential career pathways could be Administrator.Employer Description:Established in 2008 with the aim of building long-term relationships and providing holistic advice to fit in with people’s busy lifestyles, Fairstone now incorporates one of the UK’s largest Chartered financial planning firms. Headquartered in Sunderland, Fairstone has grown to encompass more than 50 locations in the UK and Ireland, including 10 regional hubs, delivering integration-led growth to emerge as a new leader in the UK regulated landscape.Working Hours :Monday to Friday, 9.00am - 5.00pm or Monday - Thursday, 9.00am - 5.30pm. Friday, 9.00am - 3.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Civil Engineering involves not only the setting out of a project and the foundation, but also the RC framework and concrete formworks. This role is based on site and in the office, using setting out equipment and design software, while also learning to manage the package on site including costings and staff. Further tasks may include:
Assisting with site investigations, the worth and potential risks of projects
Developing blueprints using computer-aided design (CAD); Using computer modelling software to analyse surveys and mapping data
Liaising with architects, subcontractors, consultants, co-workers and clients
Ensuring projects meet legal requirements, monitoring progress, and health and safety standards are being met
Resolving design and development problems, including environmental impact and potential risk
Managing budgets and other project resources; preparing project bids and reports
Reviewing and managing costs such as labour timesheets, plant claims and costings, material claim and costings, and supporting full package cost audits
Training:Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.Training Outcome:On completion of this apprenticeship, you can work as a qualified Asst. Civil/Setting Out Engineer. With more experience, you can look to progress into a senior position, management, self-employment, or business owner. On completion of this apprenticeship, you will be eligible for a CSCS Supervisor (Gold) Card.Employer Description:Evolve Apprentices manage the Construction Industry Training Board Shared Apprenticeship Scheme in London. We are a not-for-profit organisation aiming to deliver social value and provide opportunities for disadvantaged groups.Working Hours :Monday-Friday. Minimum of 35 hours per week but the potential for more. Approx. 8 am-5 pm but hours will be confirmed by the contractor after successfully passing the Stage 1 & 2 Interview.Skills: Attention to detail,Communication skills,CSCS card,IT skills,Organisation skills,Physical fitness,Presentation skills....Read more...
Civil Engineering involves not only the setting out of a project and the foundation, but also the RC framework and concrete formworks. This role is based on site and in the office, using setting out equipment and design software, while also learning to manage the package on site, including costings and staff. Further tasks may include:
Assisting with site investigations, the worth and potential risks of projects
Developing blueprints using computer-aided design (CAD), Using computer modelling software to analyse surveys and mapping data
Liaising with architects, subcontractors, consultants, co-workers and clients
Ensuring projects meet legal requirements, monitoring progress, and health and safety standards are being met
Resolving design and development problems, including environmental impact and potential risk
Managing budgets and other project resources, preparing project bids and reports
Reviewing and managing costs such as labour timesheets, plant claims and costings, material claims and costings, and supporting full package cost audits
Training:Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.Training Outcome:On completion of this apprenticeship, you can work as a qualified Asst. Civil / Setting Out Engineer. With more experience, you can look to progress into a senior position, management, self-employment, or business owner.
On completion of this apprenticeship, you will be eligible for a CSCS Supervisor (Gold) Card.Employer Description:Evolve Apprentices manage the Construction Industry Training Board Shared Apprenticeship Scheme in London. We are a not-for-profit organisation aiming to deliver social value and provide opportunities for disadvantaged groups.Working Hours :Monday - Friday. Minimum of 35 hours per week, but the potential for more. Approx. 8.00am - 5.00pm, but hours will be confirmed by the contractor after successfully passing the Stage 1 and 2 Interview.Skills: Attention to detail,Communication skills,CSCS card,IT skills,Organisation skills,Physical fitness,Presentation skills....Read more...
