As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.
Purpose of the role:
Supporting the service team providing high levels of customer service, maintaining the database and administration.
Key Accountabilities of the Customer Service Administrator:
Be first point of contact for customers
Providing high levels of customer care over the phone and via email
Liaise with customers, resolving any queries quickly and efficiently
Generate system based quotes and invoices
Support with coordinating service administration
Contact customers to confirm proposed dates and obtain order numbers for scheduled work
Maintain database all customer records
Skills Required for the Service Administrator:
Confident customer services skills
Methodical approach used to managing a busy workload
Administration experience within an office environment
Solid IT skills including MS Office
Excellent communications skills
Organised approach to work, able to work on multiple tasks at the same time
High levels of accuracy and attention to detail
Adaptable in a changing environment
What’s in it for you?
A salary of up to £26,000
Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 – 4.30 with 30 min lunch
22 days hol +bank hols, increasing with service
Training, support and development
Working for a successful, established business
Private healthcare for you and your family after six month probation
....Read more...
Ensuring client details are up to date on the database, use of IT systems
Reception duties, for example meeting visitors and greeting them
Answering the phone to customers and booking travel arrangements
Handling post, ordering stationery and stock for the office
General filing and archiving of work materials
Assist with marketing such as social media posts, website blogs and email campaigns
Assisting management when required
Full training will be given in order to complete the above duties to the best of your ability. You’ll receive support from ABC Travel
Training:Business Administrator Level 3.Training Outcome:If the apprentice proves to be successful with their duties, the role may be expanded once the apprenticeship is completed.Employer Description:An independent Travel company providing a range of transport.ABC Travel provides high standards in School Transport and a Minibus service for group travel including local, long distance and Airport Transfers to all major UK Airports including Heathrow, Gatwick & Stansted.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Customer care skills,Team working,IT Literate,Eager to learn,Enthusiastic,Confident,Friendly....Read more...
General administration, i.e. typing, filing photocopying, faxing
Typing of quotations and dealing with sales engineers on a daily basis
Answering phone calls and liaising with customers on the telephone and face to face
Database management
Monitoring our websites, making sure all information is up to date
Scheduling social content throughout the week
Communicating with contacts regarding testimonials and remarketing
Keeping our third-party digital agency up to date and providing content when needed
Research into promotional opportunities, such as magazine advertisement
Keep up to date with the industry and our competitors
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:Depending on the circumstances of the business, upon completion of the apprenticeship programme there could be a potential position of employment available. Employer Description:Founded in 1990, Vixen has enjoyed continual growth and has built up a reputation as a leading name in the surface treatment industry, supplying machines to customers throughout the UK and worldwide.
Supplying machines to well-established customers in many different industries throughout the UK and worldwide, our success can be based on many attributes.Working Hours :Monday - Friday 9am - 5pmSkills: IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
What you will gain:
Real-time experience with MB Medical Solutions, a leading event medical and first aid training provider based at Goodwood Racecourse
The chance to become an integral team member supporting course bookings, marketing, compliance paperwork and equipment management for our growing training division
A Level 3 Business Administrator Apprenticeship qualification
Key Responsibilities include but are not limited to:
Training:
Managing course enquiries, bookings, invoices and the training calendar
Sending joining instructions and managing cancellations/waitlists
Updating our website for both Training/event work and the new clinic
Maintaining the client/prospect database and following up enquiries training and event work
Preparing course packs, registers and certificates, and managing the Qualsafe learner portal
Maintaining trainer files and the training equipment register (manikins, AEDs, trauma kits)
Events:
Tracking consumable stock and coordinating equipment transport to on-site courses and events
Supporting a simple revenue log for management reporting
Assisting the Event logistics manager with event prep ahead of large events
General:
Sending wait emails to general enquiries
Helping to streamline CEO Emails
Updating our onboarding platform
Maintaining and logging patient records
Filing records in line with awarding body requirements and supporting our quality assurance process
Who you will be:
Someone who is proactive and willing to learn
Someone who is confident and will be comfortable working as part of a small team
Someone happy to use their initiative and has strong communication skills
Someone who is organised and reliable
Someone who can travel to Goodwood Racecourse each day and occasionally to other sites to support courses
Training:Business Administrator Level 3.Training Outcome:On successful completion of the apprenticeship there is good potential to secure a permanent role within the training division depending on the needs of the business.Employer Description:MB Medical Solutions was formed in 2014 MB Medical Solutions and has been committed to providing exceptional medical care at some of the UK’s highest profile events, including the iconic Goodwood festivals. Bringing together event cover and first aid training, MB Medical Solutions creates safe gatherings and confident, highly skilled first aid providers. Their vision is to become the global leader in taking excellent medical care to wherever people need it.Working Hours :Monday to Friday 9am - 5pm including 6-hours study time per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Confident Telephone Manner,Accurate record-keeping,Proactive nature,Reliable,Punctual,Friendly,Approachable....Read more...
This is a dynamic, hands-on apprenticeship where you will gain a nationally recognized Level 3 Business Administrator qualification while playing a core role in publishing 17 monthly community magazines and actively supporting our sales pipeline. You will receive full workplace mentoring alongside structured off-the-job training provided by an accredited training provider.
Key Responsibilities & Learning Outcomes:
Sales Support & Lead Generation
Prospect Research: Identify and research local businesses, trade services, and potential advertisers across our publication areas
Pipeline Administration: Build, clean, and enrich prospect contact lists inside our in-house CRM to feed qualified leads to the sales team
Outreach Support: Assist with introductory email campaigns, data gathering, and tracking responses to support ongoing ad sales efforts
Publishing & Software Operations:
Print Production Support:
Learn to manage and take 17 monthly print titles through production to tight deadlines
Creative Tools: Utilise Adobe Creative Suite (Photoshop and InDesign) to update, adjust, and prepare publication layouts and client artwork
Database & CRM: Keep advertiser records, production schedules, and workflow tracking accurate and up-to-date
Technical Support & Logistics
IT Troubleshooting:
Act as the first point of contact for internal hardware and software issues, diagnosing day-to-day office tech queries
Warehouse Assistance: Spend a few days each month in our on-site warehouse assisting with the physical collation, sorting, and distribution logistics for magazines and promotional leaflets
Training Outcome:Business Admin L3.Employer Description:Discover our network of 17 hyper-local publications, designed to unite communities across Bucks and Herts. Each edition delivers tailored community news, local events and engaging content directly to residents, fostering a strong sense of community and providing local business advertising to companies across these regions.Working Hours :Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Duties will include:
Answering phones in the office and providing great advice to our clients
Creating and maintaining accurate records
Maintaining our client database (CRM)
Promotion of the business
Creating brochures to assist with the promotion of commercial properties
Arranging boards for vacant properties
Supporting the preparation of property reports
Typing up of plans provided by the surveyor
Uploading details to the website
Assisting with local property viewings Assisting with finance processes such as invoicing and banking
Dealing with customersSending emails
Other general administration duties including data entr
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to progress into a permanent Business Administrator role within Mason Young JQ Ltd, with options to take on greater responsibility long-term.Employer Description:Mason Young is a specialist property consultancy established in 2009, offering a wide range of commercial property services. From supporting small start-ups to advising large multinational corporations, the firm provides expertise in commercial agency (buying, selling, and lettings), lease consultancy, rent reviews, investments, property management, rating, planning, and general maintenance. With extensive local knowledge and many years of experience, Mason Young helps businesses navigate the property market, ensuring value, protecting interests, and saving time and money. Based in the Jewellery Quarter, the firm has become the leading agency for offices, workshops, industrial/warehouse premises, retail units, land, and investment property. Recognised by CoStar in 2012 and 2013 as one of Birmingham’s most active agents, Mason Young continues to build a strong reputation for professionalism, expertise, and client-focused service.Working Hours :Monday- Friday
9 am- 5pmSkills: Administrative skills,Attention to detail,Communication skills,Initiative,IT skills,Organisation skills,Sales Skills,Team working....Read more...
Day to day tasks include:
Support site pass applications
Process and record all vetting applications / clearances
Monitor existing clearance expiries and proactively follow up on outstanding requests
Carry out aftercare to healthily maintain all types of security clearance, updating ID when required
Ensure all vetting requests are recorded and actioned in a timely and efficient manner
Provide support in the application of all types of vetting (BPSS, SC, ESC, DV, EDV)
Deliver a first-class security clearance administration process
Maintain a controlled access to restricted areas within the main office
Work closely with HR on the BPSS process and maintain the BPSS register
Support the security controller with project specific security breifings
Manage and update the PMI database system
Assist in security audits both external and internal
Take ownership of general day to day administration within the security department
Update and maintain records of new starters and project vetting requirements
Liaise with external agencies such as UK National Security Vetting, the Disclosure and Barring Service and our client security / site passes
Training:This is a Level 3 Business Administrator Apprenticeship with an 18 month duration.
The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, for off the job training 2 days per week for a 5 week period. An assessor will also visit the candidate at company, monthly.Training Outcome:
Upon successful completion of the apprenticeship, there may be an opportunity for a full-time position
Employer Description:Ansaldo Nuclear Ltd is the largest independent turnkey provider of nuclear engineering, manufacturing and services in the UK, and part of Ansaldo Nucleare SpA.
The Company’s involvement in the nuclear industry began with the construction of the first nuclear reactor in the UK for the Dounreay Power Plant. Since then, Ansaldo Nuclear Ltd has supplied an extensive range of equipment and solutions to most UK nuclear power stations – including fuel route, remote handling, inspection equipment, encapsulation and waste handling.
Ansaldo Nuclear Ltd also operates in the defence sector.Working Hours :Monday- Friday, 8.00am- 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Non judgemental,Patience,Mature mindset,Maintain confidentiality....Read more...
This is an excellent opportunity to progress and grow within the company for the right candidate who is outgoing, enthusiastic and keen to learn new skills. The role is within a fun and friendly working environment which rewards hard work.
The employer will support the successful candidate through their apprenticeship and full training will be given.
Main duties will include:
Ensuring candidates are fully vetted to safeguarding standards before assignments
Carry out our telephone pre-screens with new candidates and be confident in asking questions
Create and post job adverts for specific roles on behalf of clients
Use social media to post about current vacancies and interact with people
Keep the company's database updated, ensuring information input is correct
Updating the candidate tracking system
Identify areas of resourcing that need focus and provide solutions to the line manager
Conducting administrative jobs given by the chain of command
The above list of duties is not exhaustive, and other tasks may be required from time to time.
The successful candidate should have good IT skills, be confident on the telephone and should have some customer service experience. Probationary period applies.Training:
Business Administrator Level 3 Apprenticeship Standard
Attend monthly day release sessions at Access Training, Team Valley Gateshead
Training Outcome:
The company is looking for someone to stay with the company for the long-term and to develop a strong career within their team
The candidate will be provided with the opportunity to progress with further qualifications and experience within the company and receive Professional Development Training
Employer Description:Schools Mutual Services are the Education Recruitment industry’s first ‘not for profit’ recruitment service which is owned by its customers. Schools Mutual Services are a pioneering business that has been set up to serve Schools across the United Kingdom for Temporary and Permanent Recruitment. The company’s growth aim is to see its unique not-for-profit business model expand across the United Kingdom.Working Hours :Monday to Friday, 9.00am- 5.00pm, with 1-hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative....Read more...
Main Roles and Responsibilities:
Respond promptly to initial enquiries (within 48 hours) including initial discussion with prospective learners and employers where appropriate. Ensure up to date, accurate, information is given via telephone, face to face and email.
Be responsible and manage input for all Apprenticeship vacancies on both the National Apprentice and West Suffolk College websites. Assist the team with any queries and be the main point of contact for the team.
Support the Business Development Executives by planning, organising and co-ordinating Apprenticeship Pre-enrolment sessions for new Apprentices.
Work with Employer Engagement lead on Talent Link & HE Project.
Operate procedures to ensure that all student enquiries and applications, including continuing students are processed through all the stages of application, re-referring students where appropriate, in a timely and efficient manner and all communications are completed promptly.
Use the College Customer Relationship Management (CRM) database as appropriate ensure employer and contact records are up to date. Use CRM as a marketing tool to advertise current apprenticeship vacancies.
Participate in events across the College such as Open Events, Campus Tours and School Talks as appropriate.
Carry out other administration as and when required which could include reports, data input, excel use etc.
Liaise with the Marketing department to advertise apprenticeships via Social Media, produce leaflets and organise apprenticeship related events.
Undertake training appropriate to the role.
Contribute to the promotion and monitoring of equality and diversity across the College.
Be responsible for own health and safety at work and comply with the College’s health and safety policy at all times.
Adhere to the Risk Management Policy and notify the line manager of any identified risk.
Undertake any other duties as directed by the Principal or by delegated authority.
Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Training Outcome:On successful completion of the apprenticeship, there may be suitable progression opportunities within Eastern Education Group.Employer Description:West Suffolk College is a Further Education college in Bury St Edmunds, Suffolk. The college delivers a range of courses, including vocational and technical courses, apprenticeships, and an array of higher-apprenticeships and bachelor degree courses accredited by the University of East Anglia.Working Hours :Monday - Thursday, 08:30 - 17:00.
Friday, 08:30 - 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
We’re looking for an organised and motivated Business Administration Apprentice to join our well-established, successful and friendly team providing temporary staffing solutions to the construction industry.
No previous experience in recruitment is required. This is a fantastic opportunity for someone looking to develop their administrative skills and gain valuable experience within a busy professional office environment.
As a Business Administration Apprentice, you will provide administrative support to the recruitment team, with a particular focus on preparing and checking CVs, maintaining accurate records and ensuring candidate information is up to date.
Your duties will include:
Typing and formatting candidate CVs to a professional standard.
Checking CVs for accuracy, spelling, grammar and completeness.
Reviewing candidate information and ensuring records are kept up to date.
Entering and maintaining accurate information on the company database.
Uploading and organising candidate documents.
Checking that candidate documentation is complete and compliant.
Advertising vacancies across various platforms.
Supporting the recruitment team with general administration.
Responding to emails and telephone enquiries.
Assisting with the organisation and management of candidate records.
Providing general office and administrative support to the wider team.
Handling information confidentially and professionally.
You will work alongside experienced colleagues who will provide training and support throughout your apprenticeship, allowing you to develop your administration, communication, IT and organisational skills.Training:
Level 3 Business Administrator Apprenticeship Standard.
Functional Skills in English and maths if required.
Workplace training and support from experienced colleagues.
Training in professional document preparation and formatting.
Experience using databases and digital systems.
Development of administration, communication, organisational and customer service skills.
Training in maintaining accurate records and managing confidential information. Training Outcome:On successful completion of the apprenticeship, the apprentice will have developed a strong range of transferable business administration skills and gained valuable experience within a professional recruitment environment. There may be the opportunity to progress within the business into a permanent administrative or recruitment support position, subject to business requirements and performance.Employer Description:Embedded in the construction industry for more than twenty five years, Corepeople has become the market leader for provision of staff across three core sectors; Civil Engineering, Building and Housing.
Our solid history and close connections with organisations in these arenas means we have a matured experience of industry activities and a well-developed, responsible approach to recruitment. In conjunction with our detailed understanding of technical elements of jobs in the construction industry, we are proven in our capabilities for matching people to the culture and ethos of the new employer, creating a seamless fit into new work environments.
Corepeople consultants work hard to form long-term and trusting relationships by providing open, honest and regular communication. We genuinely seek to fully understand your requirements and provide specialist recruitment guidance in order to make a real difference to your career or business.Working Hours :Monday-Friday.Skills: Communication skills,IT skills,Administrative skills,Problem solving skills,Customer care skills,Attention to detail,Organisation skills,Team working....Read more...
Use a range of Microsoft Office applications, including Word, Excel and PowerPoint, alongside recruitment software and online platforms
Support the sourcing of suitable candidates through job boards, social media, databases and other recruitment channels
Conduct telephone screening interviews to assess candidates’ experience, skills, availability and career aspirations
Create, advertise and manage engaging job vacancies across a range of recruitment platforms
Review and shortlist applications, matching candidates to suitable opportunities within the construction industry
Assist with candidate registration, right-to-work checks, ID verification and other compliance documentation
Liaise with internal departments, including payroll, to ensure candidate information and records are accurate and up to date
Maintain and regularly update the company database with accurate candidate and client information
Provide a high standard of customer service and build positive relationships with candidates and clients throughout the recruitment process
Develop the skills and knowledge required to independently manage recruitment campaigns and support the successful filling of vacancies
Work towards individual and team objectives while maintaining high standards of service and professionalism
Develop a strong understanding of Caval’s recruitment processes, compliance requirements and the construction recruitment sector
Support the wider team with general administrative duties, including maintaining records, preparing documents and managing correspondence
Assist with producing reports and monitoring recruitment activity using Microsoft Excel and internal systems
Prioritise tasks effectively, manage deadlines and ensure all candidate and client information is handled accurately and confidentially
Training:Business Administrator Level 3.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
Off-the-job training will follow the time allocations outlined in the occupational standard.
On the job and off the job training will be delivered in the workplace.Training Outcome:We’re committed to supporting your development beyond the apprenticeship. As you build your experience and confidence, you’ll have the opportunity to progress within the recruitment team, taking on greater responsibility and developing your skills in recruitment, sales, business development and relationship management. Successful completion of the apprenticeship can provide a strong foundation for a long-term career with Caval, with clear opportunities to grow and progress within the business.Employer Description:Caval is a leading specialist recruitment consultancy dedicated tothe construction and built environment sectors. With offices inManchester and Leeds, we partner with some of the UK's mostrecognised construction contractors, developers and consultancies,providing high-quality recruitment solutions across a range ofdisciplines.We're passionate about developing talent, and this apprenticeshipoffers a tried and tested, excellent opportunity to build a rewardingcareer in recruitment. If you're ambitious, confident, enjoyspeaking to people and are looking for a career where your hardwork is recognised and rewarded, we'd love to hear from you.Working Hours :Monday to Friday, 8am - 4.30pm
Potential need to switch within 1-hour later, but never evenings,
weekends, bank holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Non judgemental,Confident telephone manner,Self-motivated,Enthusiastic....Read more...
Key duties and responsibilities
The apprentice will be trained and supported to be able to carry out the following tasks in the duration of the apprenticeship contract:
Support the processing of monthly payroll payments in accordance with regulations.
Processing of employee related data, including personal details, claim forms, pension updates and contract changes in accordance with the financial and payroll timescales, statutory legislation, NHS regulations, local terms and conditions of service and standing financial instructions and policies relating to the payment and processing of pensions, salaries and wages.
Processing of payroll-related information to ensure employees are paid on time and accurately.
Liaise with the HR team and managers in respect of personnel data and processes.
Support HR and payroll-driven process changes and improvement
Input data into the HR and Payroll ESR database.
Maintain employee records accurately and efficiently (both paper-based and electronic).
Filing, photocopying, scanning, dealing with the incoming and outgoing post/emails, and other general administrative tasks.
Answering employee telephone queries and responding to general correspondence in writing or email.
Undertake any other duties commensurate with the grade and the nature of the post as directed by the payroll team leader.
To acquire a working knowledge of the NHS Pension Scheme in order to assist the Pensions section of the office with specific duties as required.
Training:
Come and join us, and be supported to earn as you learn whilst undertaking a nationally recognised qualification
You will study a Payroll Administrator Level 3 qualification over 24 months
You will receive a minimum of 6 hours per week during your work time to complete your ‘Off the Job’ (OTJ) training. This time will be allocated to you to complete either in work or you may study from home (at manager’s discretion)
Additional training will be given in the workplace
Training Outcome:Towards the end of the apprenticeship contract, you will have gained the knowledge and experience to enable you to apply for your next step in employment. You will be supported by a dedicated Apprenticeship Team to do this. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications.Employer Description:Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together- safe, kind, excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. Working Hours :Monday to Friday normal office hours, times to be discussed and agreed (i.e. 8am to 4pm / 8.30am to 4.30pm / 9am to 5pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Time management,Enthusiastic,Positive work ethic,Keen to learn,Understand confidentiality,Motivation,Punctuality....Read more...
