In the heart of the UK's bustling retail sector, a leading supermarket chain is seeking dedicated individuals to join their customer support team. This opportunity, brought to you by The Opportunity Hub UK, offers a chance to immerse yourself in a dynamic, customer-focused environment.This prominent retailer operates round-the-clock, providing essential services to communities across the nation. Their commitment to excellence and customer satisfaction has established them as a cornerstone of British retail. With a diverse range of products and services, they cater to the ever-changing needs of their customers, both in-store and online.As a Customer Support specialist, you'll be at the forefront of customer interactions, ensuring that every shopper's experience is nothing short of exceptional. This role demands versatility, enthusiasm, and a genuine passion for customer service.Here's what you'll be doing:Providing best in class customer support across various departmentsAssisting customers at checkouts, preparing food items, fulfilling online orders, and restocking shelvesAdapting to flexible shift patterns, including evenings and weekendsCollaborating with team members to maximise sales and enhance the online shopping experienceConsistently delivering excellent service and maintaining a welcoming store environmentHere are the skills you'll need:Natural friendliness and a proactive attitudeEagerness to learn and adapt across different departmentsStrong commitment to customer satisfactionAbility to work effectively in a team environmentFlexibility to work various shifts, including evenings and weekendsWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary10% discount on company productsAttractive incentive scheme Comprehensive pension planDiscounts on various services and activities, from airport parking to theme parksEmbarking on a career in Customer Support within the retail sector offers numerous advantages. You'll develop invaluable interpersonal skills, gain insight into retail operations, and have the opportunity to progress within a thriving industry. The fast-paced nature of retail ensures that no two days are alike, providing constant learning opportunities and the chance to make a real difference in customers' lives.By joining this Customer Support team, you're not just starting a job; you're stepping into a role that combines the excitement of retail with the satisfaction of helping others. Whether you're assisting a customer in finding the perfect product or ensuring a smooth online shopping experience, your contribution will be integral to the company's success and customer satisfaction.If you're ready to elevate your career in Customer Support and be part of a team that values excellence, apply today. Your journey towards a rewarding career in Customer Support starts here.....Read more...
Operations Coordinator (Part Time)
This is a key support role within the operations function, offering excellent career development opportunities across the wider business.
Key Responsibilities of this Operations Coordinator role based in Aldermaston:
Operations & Customer Support Coordination – Act as a primary point of contact for customer and internal enquiries, providing timely, professional support and ensuring smooth day-to-day operations.
Order Processing & Management – Handle customer orders from initial enquiry through to delivery, ensuring accuracy, efficiency, and full end-to-end coordination.
Sales & Commercial Support – Support the sales and operations teams by preparing quotations, proposals, and associated documentation, helping ensure customer requirements are met.
Logistics & Scheduling – Coordinate deliveries, monitor stock levels, and liaise with internal departments and suppliers to ensure efficient fulfilment of orders.
Administrative & Systems Support – Maintain accurate records, update CRM systems, manage customer accounts, and produce regular operational and sales reports.
Key Requirements for this Operations Coordinator role in Aldermaston:
Proven experience in an operations coordination, sales administration, or customer service role.
Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and interpersonal skills with a proactive, customer-focused approach.
Proficient in Microsoft Office and CRM systems.
Ability to work independently and as part of a collaborative team (part-time flexibility required).
To apply for this Part Time Operations Coordinator role in South England, please send your CV to NDrain@redlinegroup.Com or call 01582 878828.....Read more...
Name of role holder: Executive Driver & Commercial Support RepresentativeReport to: Chief Commercial OfficerDepartment: SalesDivision: Trade SalesBased: Lordswood and CapstoneSalary: £35k-£40k +++Purpose of role:To provide professional, safe, and reliable transportation for the Chief Commercial Officer (CCO), ensuring efficient travel throughout the UK while maintaining the highest standards of discretion, confidentiality, and professionalism. When not engaged in driving duties, the role will support the Senior Commercial Team in the coordination and delivery of key sales activities. Responsibilities will include customer relationship management (CRM) administration, sales reporting, customer contact planning, account analysis, territory planning, meeting preparation, and supporting commercial projects. The role will also provide assistance during customer visits and meetings, gaining exposure to key account management and business development activities. This position is designed as a development opportunity for an individual with some sales, customer service, account management, or business development experience who wishes to build a long-term career in commercial sales. Through structured development, customer exposure, and mentoring from the Commercial Leadership Team, the successful candidate will be expected to progress towards an Area Sales Manager position as their experience and capability develop.Executive Driver DutiesProvide safe, professional and punctual transportation for the Chief Commercial Officer throughout the UK.Plan routes efficiently, considering traffic, weather and scheduling requirements.Maintain flexibility to support early morning starts, late finishes and occasional overnight stays.Ensure the executive vehicle is maintained to the highest standards of cleanliness, roadworthiness and presentation.Conduct routine vehicle inspections and coordinate servicing, MOTs and repairs.Manage travel itineraries and support the coordination of appointments and meetings where required.Assist with transportation of documents, materials and equipment needed for business meetings.Represent the company professionally when interacting with customers, suppliers and stakeholders.Commercial & Sales DutiesSupport the Senior Sales Team with CRM data management, customer records, opportunity tracking, and pipeline reporting.Assist in the preparation of sales forecasts, territory plans, customer reviews, and business reports.Coordinate customer appointments, visits, and follow-up activities.Prepare meeting packs, presentations, and commercial documentation.Support key account management activities and maintain regular contact with customers.Conduct market and competitor research to identify commercial opportunities.Assist with lead generation and prospect identification activities.Attend customer visits and meetings alongside senior sales colleagues to gain commercial experience.Maintain accurate records within company CRM systems.Support sales campaigns, product launches, and commercial initiatives.Confidentiality & Professional ConductMaintain absolute discretion regarding all business information, discussions, customer data and commercially sensitive matters.Handle confidential documents and information securely at all times.Demonstrate professional judgement and integrity when exposed to strategic, financial and organisational information.Act as a trusted representative of the Chief Commercial Officer and the wider business.Knowledge, Skills & ExperienceEssentialSupport the Senior Sales Team with CRM data management, customer records, opportunity tracking, and pipeline reporting.Assist in the preparation of sales forecasts, territory plans, customer reviews, and business reports.Coordinate customer appointments, visits, and follow-up activities.Prepare meeting packs, presentations, and commercial documentation.Support key account management activities and maintain regular contact with customers.Conduct market and competitor research to identify commercial opportunities.Assist with lead generation and prospect identification activities.Attend customer visits and meetings alongside senior sales colleagues to gain commercial experience.Maintain accurate records within company CRM systems.Support sales campaigns, product launches, and commercial initiatives. Personal AttributesExperience using CRM systems.Experience within construction, manufacturing, engineering, industrial, or distribution sectors.Knowledge of sales processes and customer account management.Experience supporting senior managers or directors.The ability to remain calm and professional under pressure.....Read more...
TECHNICAL SUPPORT COORDINATORNORTH FAMBRIDGE, CHELMSFORDCOMPETITIVE SALARY + COMPANY BONUS THE OPPORTUNITY:
Do you have an electrical background and enjoy helping customers understand products and solve technical problems?
Get Recruited is recruiting on behalf of an established engineering business for a Technical Customer Service Advisor to join its small, friendly team. You’ll use your electrical knowledge to answer technical enquiries, support customers and keep their orders moving.
This opportunity would suit a Technical Support Advisor or Customer Service Executive with an electrical background who enjoys answering product questions and helping customers. You’ll join long-serving colleagues in a business that values health, family and work, with regular team dinners and your birthday off.
THE TECHNICAL SUPPORT COORDINATOR ROLE:
You’ll combine the product knowledge of a Technical Support Advisor with the customer care and order administration skills of a Customer Service Executive.
Handle customer enquiries by telephone and email, asking relevant questions to understand their requirements and provide clear, accurate advice.
Explain electrical product functions and specifications, helping customers understand technical information and how components operate.
Read technical datasheets, electrical schematics and connection diagrams to answer questions about relays, control circuits and associated components.
Investigate product performance and fault enquiries, gathering information about the application, connections and symptoms to establish the next steps.
Liaise with technical colleagues and the overseas manufacturing team to resolve complex questions, keeping customers informed throughout.
Manage enquiries through the shared inbox, maintaining clear records and following outstanding queries through to resolution.
Process customer orders accurately, checking product references, quantities and requirements before entering them into the order management system.
Answer questions about availability, order progress and deliveries, coordinating with colleagues to resolve issues.
Assist with picking and packing orders when required, contributing to the practical running of a small team.
Adapt to new systems as the business introduces more automated ordering and customer administration processes.
THE PERSON:
Experience as a Technical Support Advisor, Customer Service Executive or in a similar position supporting customers with electrical or electronic products.
Alternatively, an electrical engineering background with experience explaining technical information to customers.
A sound understanding of electrical components and how they function within a circuit.
Confident reading electrical diagrams and technical datasheets, including supply voltages, relay contacts and connection arrangements.
Clear communication skills, patience and a methodical approach to investigating customer problems.
Strong attention to detail when processing orders, recording information and following up enquiries.
As a Technical Customer Service Advisor, you’ll be comfortable balancing technical enquiries, order processing and practical tasks within a small team.
A relevant technical qualification is desirable, ideally in electrical or electronic engineering.
Experience with relays, control panels or industrial automation products would be advantageous.
A Technical Support Advisor will bring experience investigating product questions; a Customer Service Executive will need the electrical knowledge to handle those conversations confidently.TO APPLY:
If you’re a Technical Support Advisor or Customer Service Executive with an electrical background, or an electrical engineering professional with customer support experience, we’d like to hear from you.
Please send your CV for the Technical Customer Service Advisor role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
We are looking for a Supply Chain Coordinator to support customer orders, invoicing, and outbound logistics operations. You will work closely with customers, manufacturing, warehouse teams, and freight providers to ensure orders are processed accurately and delivered on time.
Key Responsibilities
Process customer orders and generate invoices
Coordinate shipments and book freight with carriers
Track deliveries and maintain shipment records
Handle customer queries, returns, credits, and claims
Ensure export documentation is accurate and compliant
Support general customer service and administrative activities
Requirements
Previous customer service, order processing, or administrative experience
Strong attention to detail and organisational skills
Good Microsoft Office skills, particularly Excel and Outlook
SAP experience is desirable
Knowledge of export processes or commodity codes is advantage....Read more...
We are looking for a Supply Chain Coordinator to support customer orders, invoicing, and outbound logistics operations. You will work closely with customers, manufacturing, warehouse teams, and freight providers to ensure orders are processed accurately and delivered on time.
Key Responsibilities
Process customer orders and generate invoices
Coordinate shipments and book freight with carriers
Track deliveries and maintain shipment records
Handle customer queries, returns, credits, and claims
Ensure export documentation is accurate and compliant
Support general customer service and administrative activities
Requirements
Previous customer service, order processing, or administrative experience
Strong attention to detail and organisational skills
Good Microsoft Office skills, particularly Excel and Outlook
SAP experience is desirable
Knowledge of export processes or commodity codes is advantage....Read more...
TECHNICAL CUSTOMER SERVICE ADVISORNORTH FAMBRIDGE, CHELMSFORDCIRCA £35,000 + COMPANY BONUS THE OPPORTUNITY:
Do you have an electrical background and enjoy helping customers understand products and solve technical problems?
Get Recruited is recruiting on behalf of an established engineering business for a Technical Customer Service Advisor to join its small, friendly team. You’ll use your electrical knowledge to answer technical enquiries, support customers and keep their orders moving.
This opportunity would suit a Technical Support Advisor or Customer Service Executive with an electrical background who enjoys answering product questions and helping customers. You’ll join long-serving colleagues in a business that values health, family and work, with regular team dinners and your birthday off.
THE TECHNICAL CUSTOMER SERVICE ADVISOR ROLE:
You’ll combine the product knowledge of a Technical Support Advisor with the customer care and order administration skills of a Customer Service Executive.
Handle customer enquiries by telephone and email, asking relevant questions to understand their requirements and provide clear, accurate advice.
Explain electrical product functions and specifications, helping customers understand technical information and how components operate.
Read technical datasheets, electrical schematics and connection diagrams to answer questions about relays, control circuits and associated components.
Investigate product performance and fault enquiries, gathering information about the application, connections and symptoms to establish the next steps.
Liaise with technical colleagues and the overseas manufacturing team to resolve complex questions, keeping customers informed throughout.
Manage enquiries through the shared inbox, maintaining clear records and following outstanding queries through to resolution.
Process customer orders accurately, checking product references, quantities and requirements before entering them into the order management system.
Answer questions about availability, order progress and deliveries, coordinating with colleagues to resolve issues.
Assist with picking and packing orders when required, contributing to the practical running of a small team.
Adapt to new systems as the business introduces more automated ordering and customer administration processes.
THE PERSON:
Experience as a Technical Support Advisor, Customer Service Executive or in a similar position supporting customers with electrical or electronic products.
Alternatively, an electrical engineering background with experience explaining technical information to customers.
A sound understanding of electrical components and how they function within a circuit.
Confident reading electrical diagrams and technical datasheets, including supply voltages, relay contacts and connection arrangements.
Clear communication skills, patience and a methodical approach to investigating customer problems.
Strong attention to detail when processing orders, recording information and following up enquiries.
As a Technical Customer Service Advisor, you’ll be comfortable balancing technical enquiries, order processing and practical tasks within a small team.
A relevant technical qualification is desirable, ideally in electrical or electronic engineering.
Experience with relays, control panels or industrial automation products would be advantageous.
A Technical Support Advisor will bring experience investigating product questions; a Customer Service Executive will need the electrical knowledge to handle those conversations confidently.TO APPLY:
If you’re a Technical Support Advisor or Customer Service Executive with an electrical background, or an electrical engineering professional with customer support experience, we’d like to hear from you.
Please send your CV for the Technical Customer Service Advisor role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
A Support Engineer is sought to join an innovative engineering team in Linton, Cambridgeshire, contributing to the technical and operational support of PCB testing, X-ray inspection and production equipment.
The Support Engineer, Linton, Cambridgeshire, will develop technical expertise across test equipment, software and X-ray systems while supporting customers, sales and the wider engineering team.
Responsibilities include:
Develop detailed knowledge of PCB test and X-ray inspection equipment, including applications and operation
Prepare test-machine programmes and data and carry out testing of customer products
Develop and deliver X-ray imaging services and customer demonstrations
Provide technical support to sales teams, customers and colleagues, including demonstrations, presentations and exhibitions
Support equipment commissioning and customer training at customer sites
Maintain equipment, stock, stores, schedules and technical records in line with company procedures
Build relationships with suppliers and contribute to team meetings and continuous improvement activities
The Support Engineer, Linton, Cambridgeshire, will have the following key skills:
Good understanding of electronics with a practical interest in technology
Ability to develop technical knowledge across software, test equipment, X-ray systems and production equipment
Strong communication skills with confidence supporting customers, colleagues and suppliers
Organised and accurate with the ability to manage varied priorities and maintain records
Willingness to travel within the UK and internationally, including overnight stays and supplier training
APPLY NOW – Support Engineer job in Linton, Cambridgeshire could be of interest, send your CV to adighton@redlinegroup.Com or call Adam Dighton on 01582 878821....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Optical Customer Technical Support Advisor – Milton KeynesFull Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor/lab while keeping you close to the technical side of optics, this could be a strong next step.
Apply NowTo apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Field Applications Engineer
Location: Crawley, West Sussex – Hybrid Working
An exciting opportunity has arisen for a Field Applications Engineer to join a specialist technology business developing advanced computing platforms, software and integration solutions for demanding applications.
The organisation combines hardware, software and engineering expertise to deliver integrated computing solutions to an international customer base. With a strong focus on innovation, customer integration and continuous product development, the business is looking to strengthen its engineering team to support customers across EMEA and other strategic markets.
This is a customer-facing technical engineering role supporting customers throughout evaluation, onboarding, integration and production readiness. The successful candidate will troubleshoot complex hardware and software issues, develop integration tools and scripts, support operating system configurations and work closely with engineering and product teams to improve platform adoption and customer experience.
This opportunity would suit a hands-on engineer with experience in embedded systems, industrial PCs, software development or hardware and software integration who enjoys solving technical challenges, working directly with customers and developing practical tools to improve integration processes.
Main Responsibilities of the Field Applications Engineer (Crawley, West Sussex):
Work directly with customers throughout evaluation, onboarding, integration and production readiness
Investigate, troubleshoot and resolve complex technical issues across hardware, operating systems and software
Reproduce customer issues, gather technical evidence and coordinate structured escalations with Engineering and Product teams
Deliver technical workshops, onboarding sessions and product demonstrations
Support the configuration and troubleshooting of Windows and Linux environments on embedded computing platforms
Assist with the creation, configuration and validation of customer-ready operating system images and reference configurations
Support the integration of peripherals and external devices
Advise customers on platform capabilities, system security, BIOS configuration and integration best practices
Participate in integration testing, benchmarking and system validation
Support the adoption of software platforms, integration layers and development tools
Develop and maintain integration tools, scripts, utilities and example code
Contribute to OS provisioning workflows, configuration tools and other customer enablement resources
Collaborate with Software, Firmware, FPGA and Product teams to improve integration tools and the overall customer experience
Create and maintain technical documentation, integration guides and troubleshooting resources
Capture recurring technical issues, integration challenges and customer feedback to support product improvements
Support technical marketing and pre-sales activities through demonstrations and technical validation
Contribute to knowledge management and future AI-assisted support initiatives
Requirements of the Field Applications Engineer (Crawley, West Sussex):
Proven experience in a customer-facing technical role, such as Applications Engineer, Integration Engineer, Solutions Engineer, Field Application Engineer or Technical Support Engineer
Strong troubleshooting skills across Windows and/or Linux systems, including logs, drivers, services and configuration
Experience with embedded systems, industrial PCs or hardware and software integration
Working knowledge of software development using languages such as C, C++, C#, Rust or Python
Ability to read, modify and create scripts, utilities or example code
Familiarity with common interfaces and communication protocols, including USB, serial, TCP/IP, PCIe and GPIO
Ability to investigate technical problems and communicate solutions clearly to customers and internal stakeholders
Strong communication skills, with the ability to explain complex technical concepts to technical and non-technical audiences
Ability to manage multiple priorities across customers and internal teams
Proactive approach to troubleshooting, process improvement and customer enablement
Fluent English
Experience within one or more of the following technology areas would be highly advantageous:
Embedded Computing Systems
Industrial PCs and Computing Platforms
Windows and Linux Operating Systems
Hardware and Software Integration
Software Development and Scripting
APIs and SDKs
BIOS Configuration and System Provisioning
USB, Serial, TCP/IP, PCIe and GPIO Interfaces
System Integration and Validation
Technical Documentation and Integration Tooling
Desirable:
Experience within a specialist technology or regulated industry environment
Knowledge of complex integrated systems, peripheral devices and associated communication protocols
Experience creating operating system images, including Linux and Windows IoT
Familiarity with graphics and game engines such as Godot, Unity, Unreal or OpenGL
Understanding of system security, secure boot, cryptography fundamentals and platform protection
Experience producing technical documentation, demonstrations or training materials
Interest in automation, AI-assisted support and knowledge management systems
Italian, Spanish or Portuguese language skills
To apply for this Field Applications Engineer opportunity, please send your CV to Kishan Chandarana at Redline Group: Kchandarana@redlinegroup.Com....Read more...
Senior Wheelchair Operations SupervisorSalary: £40,000 - £42,000 pa dependent on skills and experienceHours 37.5 hours per weekDepartment: OperationsLocation: Hammond Road, BedfordReports to: GM / RDDirect Reports: Wheelchair Operational TeamSummary and Main PurposeTo support the Multi Service Operations Manager in the safe, effective and efficient delivery of Rosscare Wheelchair Services, ensuring operational, contractual and customer service objectives are achieved. To provide day-to-day leadership of operational teams, driving service performance, productivity, compliance and customer service excellence whilst supporting positive outcomes for service users.Key Duties
Support the Multi Service Operations Manager in the delivery of Wheelchair Services in line with contractual requirements, service specifications and agreed KPIs.Lead the day-to-day operation of Wheelchair Services, ensuring resources are effectively deployed to meet service demand.Manage and support operational teams involved in wheelchair provision, repair, maintenance, refurbishment, logistics and customer service activities.Ensure wheelchair assessments, deliveries, collections, repairs, maintenance and refurbishment activities are completed safely, efficiently and within contractual timescales.Monitor daily operational performance and service delivery targets, escalating risks and issues where appropriate.Support achievement of contractual KPIs through effective management of operational performance and resources.Manage day-to-day staffing levels, rota planning and resource allocation to ensure service continuity.Conduct team briefings, return-to-work meetings, probation reviews and performance discussions in line with Company procedures.Support recruitment, induction, training and development activities within operational teams.Promote a positive customer-focused culture and ensure a high standard of customer service is delivered at all times.Ensure service users receive timely and effective support throughout their journey within the Wheelchair Service.Work collaboratively with clinical, assessment and customer service teams to support effective service delivery.Ensure compliance with Company policies, procedures, contractual requirements and quality standards.Ensure Health & Safety requirements are adhered to and that accidents, incidents and near misses are reported and investigated appropriately.Support safeguarding responsibilities by ensuring concerns are escalated and managed in accordance with Company policies and procedures.Oversee stock control activities, stock accuracy and stock take processes relating to wheelchairs and associated equipment.Monitor operational workflow and vehicle utilisation to ensure services are delivered efficiently.Investigate service issues, complaints and operational incidents, implementing corrective actions where required.Produce operational reports and performance information as requested.Maintain effective working relationships with service users, carers, clinicians, prescribers, operational stakeholders and frontline customer contacts.Provide operational information and support for customer and commissioner meetings as required.Support the implementation of operational improvements and changes directed by the Multi Service Operations Manager.
Additional Information DBS: Enhanced DBS check required and refreshed in line with company policy.Personal Development / Training: Attend appraisal, training courses and operational meetings as required.Equal Opportunities: Medequip is an Equal Opportunities Employer.Information Governance: Adhere to GDPR and company information governance requirements.Key Requirements / Person Specification
Experience of working within healthcare, community services, wheelchair services or a similar operational environment.Experience of supervising operational teams and managing day-to-day service delivery.Experience of managing performance, productivity and customer service standards.Experience of working within a KPI-driven environment.Experience of resource planning and workload management.Experience of supporting service users with varying clinical, mobility or support needs.
Skills and Special Aptitudes
Strong leadership and people management skills.Ability to motivate, coach and develop teams.Excellent organisational and prioritisation skills.Ability to manage multiple operational demands effectively.Excellent communication and customer service skills.Ability to build positive working relationships with service users, carers, colleagues and operational stakeholders.Ability to analyse operational performance information and identify improvement opportunities.Understanding of Wheelchair Services and associated operational requirements.Understanding of customer-focused service delivery within a healthcare or community setting.Understanding of Health & Safety, compliance and quality requirements within an operational environment.IT literate and comfortable using operational systems and technology.Ability to work under pressure whilst maintaining attention to detail.Full driving licence.Flexibility.
Interested? Please send your cv by return. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Commercial Manager - Interal Sales
Aylesford, Kent
£50,000 - £55,000pa
Monday to Friday 08:30–17:00
KHR are working with a well-established and growing manufacturing business based in Aylesford who are looking to hire an experienced Commercial Manager.
This is a key leadership role, overseeing the internal commercial function and driving performance, customer service and continuous improvement across the business. You will lead a team covering Technical Support, Order Processing, Quotations & Estimating and Customer Services, ensuring all departments work collaboratively to support commercial growth and deliver an excellent customer experience.
Working closely with the Commercial Director and National Sales Manager, you will play a key role in developing processes, improving operational efficiency and aligning internal and external sales activities.
Key Responsibilities:
- Lead, develop and coordinate the internal commercial teams, ensuring effective communication, clear responsibilities and consistent standards
- Drive customer service excellence, maintaining high standards of support throughout the customer journey
- Improve processes across quotations, order processing, technical support and customer services to enhance efficiency and commercial performance
- Oversee and develop CRM systems, ensuring accurate data, effective reporting and visibility of sales activity and opportunities
- Work closely with external sales teams to improve communication, handovers and the management of customer opportunities
- Monitor KPIs, quotation conversion, order accuracy, turnaround times and overall team performance
- Identify and implement continuous improvement initiatives, including the use of digital tools and automation
- Support staff development through coaching, training, succession planning and performance management
- Lead the transition to a new functional structure, improving collaboration and accountability across the internal commercial function
Candidate Profile
- Solid experience in a commercially focused administrative or management role with exposure to sales or business development
- A minimum of 5 years' experience in people management and team leadership
- Strong commercial awareness, with an understanding of construction contracts, pricing and margins
- Excellent communication skills, with the ability to bridge technical, operational and customer-facing teams
- A proven track record of delivering excellent customer service and driving process improvements
- Experience using ERP and CRM systems, alongside strong Microsoft Office skills, particularly Excel
- Highly organised and analytical, with excellent attention to detail and the ability to manage competing priorities
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market...
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Sales CoordinatorLocation: Brighton (Central Brighton) Salary: £28,000 - £32,000 per annum Job Type: PermanentA growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis.This is an excellent opportunity for someone with experience in sales support, customer service, or account coordination who enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business.As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service while providing administrative and operational support to the wider sales team.Key Responsibilities
Booking and coordinating meetings for the sales team
Maintaining and updating CRM systems, ensuring all customer data is accurate and up to date
Answering inbound sales enquiries and directing customers appropriately
Preparing and issuing basic quotations
Supporting customers with queries relating to products, pricing lists, contract terms and services
Providing administrative support across both wholesale and direct sales channels
Liaising with internal departments to ensure a seamless customer experience
Managing sales documentation and contract administration
Building and maintaining strong relationships with customers and stakeholders
About You The successful candidate will have:
Previous experience in a Sales Coordinator, Sales Support, Customer Service or similar role
Strong organisational and administrative skills
Experience working with CRM systems
Excellent communication skills and a professional telephone manner
A customer-focused approach with excellent attention to detail
The ability to manage multiple priorities in a busy environment
Experience within telecommunications, technology or a related sector would be advantageous, but is not essential
Paying between £28,000-£32,000, depending on experience. Must be eligible to work in the UK. Working Pattern: Office-based initially, moving to a hybrid model with 2 days working from home....Read more...
JOB DESCRIPTION
DAP is seeking a results-driven Business Development Manager to support the growth of our Orgill business. Reporting to the National Account Manager (NAM), this role will help drive sales, distribution expansion, and new business opportunities across Orgill's distribution network and Corporate Accounts program.
The successful candidate will collaborate closely with Orgill merchants, DAP field sales teams, and cross-functional partners to increase product placement, expand category penetration, execute promotions, and deliver profitable growth. This is an excellent opportunity for a high-energy sales professional who thrives on building relationships, identifying growth opportunities, and turning strategy into execution.
Responsibilities
Drive Business Development & Sales Growth (50%)
Develop and grow business within assigned Orgill Corporate Accounts and target customer lists.
Identify and secure new customer opportunities and new product placements.
Expand DAP's presence through adjacent category penetration with existing customers.
Lead and support line reviews, business planning, promotional programs, and customer presentations.
Analyze customer performance and profitability to identify growth opportunities.
Support store reset initiatives and execution activities.
Partner with the DAP & Orgill Sales Organizations (20%)
Collaborate with the National Account Manager and DAP Field Sales Team to support national account growth objectives.
Communicate customer priorities, initiatives, and opportunities to field sales teams and Orgill Sales Team as needed.
Drive alignment and execution across customer-facing teams.
Increase Distribution & Promotional Opportunities (10%)
Support efforts to exceed annual sales targets through expanded product distribution.
Partner with Orgill merchants and internal teams to increase warehouse and drop-ship opportunities.
Identify and execute promotional programs that drive incremental sales growth.
Lead Cross-Functional Collaboration (10%)
Work closely with Category Management, Marketing, Supply Chain, Customer Service, Forecasting, Finance, and Distribution teams.
Coordinate resources and initiatives that support customer growth and execution excellence.
Ensure timely communication and follow-through on customer commitments.
Support Key Account Operations (10%)
Assist with:
Promotions and marketing programs
Returns and allowances
Forecasting and demand planning
Project management initiatives
Trade show support
Orgill.com product content management
Competitive market analysis and customer insights
Requirements
Strong sales, business development, and relationship management skills.
Excellent verbal, written, and presentation abilities.
Proven ability to prioritize and manage multiple projects in a fast-paced environment.
Collaborative approach with strong cross-functional teamwork skills.
Proficiency in Microsoft Excel, PowerPoint, and Word.
Experience utilizing Power BI and business analytics tools.
Preferred Experience
5+ years of field sales experience, account management experience, or a combination of sales, marketing, and merchandising experience.
Bachelor's degree preferred.
Demonstrated success growing customer accounts and delivering sales results.
Experience working with two-step distribution models preferred.
Key account management experience is a plus.
Home improvement, building products, hardware, or distribution channel experience is preferred.
Physical & Travel Requirements
Ability to travel up to 60% as business needs require.
Ability to participate in store resets and merchandising activities.
Ability to lift and move products and materials up to 50 pounds.
Benefits
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Senior Service Advisor Team Leader Opportunity (Automotive)
We are looking for a motivated Service Reception Team Leader to support and develop a team within a high-performing automotive Aftersales department in Maidstone.
ð LOCATION Maidstone, Kent
ð¼ JOB TYPE Full-Time | Permanent
ð° SALARY & BENEFITS
- £35,000 basic + OTE £40,000£45,000
- Departmental bonus scheme
- Customer satisfaction (CSI) bonus
- Upsell / performance bonus
- Saturdays paid in addition to basic salary
- Clear progression to Service Manager
- Supportive and professional working environment
ð ABOUT THE ROLE
This is a fantastic opportunity to join a main dealership Aftersales department in Maidstone as a Senior Service Advisor / Team Leader.
You will support the daily running of the Service Reception, leading a small team of Service Advisors while ensuring exceptional customer service, efficient workshop loading, and strong commercial performance.
This role is ideal for someone looking to step into leadership and build a long-term career within automotive management.
ð§ KEY RESPONSIBILITIES
- Support and lead a team of Service Advisors
- Oversee day-to-day Service Reception operations
- Deliver outstanding customer service and maintain high CSI scores
- Manage bookings, job allocation, and workshop coordination
- Drive upselling of additional work and services
- Handle customer queries and escalations professionally
- Monitor performance and support team development
- Work closely with Aftersales and senior management
ð¤ ABOUT YOU
- Experience as a Service Advisor or Senior Service Advisor within a main dealership
- Previous team leadership, mentoring, or supervisory experience (preferred)
- Strong customer service and communication skills
- Commercial awareness with upselling experience
- Organised and able to work in a fast-paced environment
- Ambitious and motivated to progress into a Service Manager role
â° WORKING HOURS
- Monday to Friday: 08:00 18:00
- 1 in 2 Saturdays (1 in 3 negotiable): 08:00 13:00
If youre an experienced Senior Service Advisor looking to take the next step into a leadership role, apply today to be considered for this opportunity in Maidstone.....Read more...
Customer Integration Engineer – Gaming Platforms
Location: Crawley, West Sussex
Working Model: Hybrid
Employment Type: Permanent
Travel: Occasional travel to customers, internal sites and industry events
About the Role
We are looking for a Customer Integration Engineer to join a growing Customer Engineering team supporting the adoption of specialist gaming platforms, embedded systems and software solutions across EMEA and other strategic markets.
This is not a traditional technical support role. You will work directly with customers throughout the full integration journey, from initial evaluation and onboarding through to integration and production readiness. You will troubleshoot complex technical challenges, deliver technical demonstrations and workshops, and help customers successfully integrate platforms and bring their products to market.
You will also play an important role in improving the customer experience by developing integration tools, scripts, OS images, example applications and technical documentation. Working closely with Software, Firmware, FPGA, Product and Engineering teams, you will provide valuable customer feedback and help improve products, processes and integration capabilities.
Key Responsibilities for the Customer Integration Engineer
Work directly with customers throughout evaluation, onboarding, integration and production readiness.
Investigate and resolve complex issues across hardware, operating systems and software.
Troubleshoot Windows and Linux environments, including logs, drivers, services and configuration.
Support OS image creation, system configuration, peripherals and external device integration.
Deliver technical workshops, onboarding sessions, product demonstrations and technical guidance.
Develop and maintain integration tools, scripts, utilities and example code.
Support integration testing, benchmarking and system validation.
Create and maintain technical documentation and integration guides.
Work closely with Product and Engineering teams to escalate issues and provide actionable customer feedback.
Support pre-sales and technical marketing activities where required.
Identify opportunities to improve processes, tooling and the overall customer integration experience.
Required Skills & Experience
We are looking for a hands-on engineer with experience in a customer-facing technical role, such as Customer Integration Engineer, Integration Engineer, Solutions Engineer, Field Application Engineer (FAE), Technical Support Engineer or similar.
You will have strong troubleshooting skills across Windows and/or Linux, with experience working with logs, drivers, services and system configuration. Experience with embedded systems, industrial PCs or hardware/software integration is highly desirable.
You should also have working knowledge of software development, with experience in one or more languages such as C, C++, C#, Rust or Python, together with the ability to read, modify and create scripts or example code. Familiarity with interfaces including USB, serial, TCP/IP, PCIe and GPIO would be beneficial.
Excellent communication skills are essential, as you will be working with both technical and non-technical stakeholders. You will need to be able to manage multiple customer priorities, explain complex technical issues clearly and take ownership of problems through to resolution. Fluent English is required.
Desirable Experience
Experience within the gaming, regulated industries or embedded technology sectors would be advantageous. Knowledge of gaming systems, including Casino Management Systems, SAS protocols, meters, NVRAM, bill validators and regulatory requirements, would be particularly useful.
Additional experience with Linux or Windows IoT OS image creation, gaming and graphics engines such as Unity, Unreal, Godot or OpenGL, system security, secure boot or cryptography would be beneficial. Experience creating technical documentation, demonstrations or training materials is also desirable.
About You
You are a proactive, hands-on engineer who enjoys working closely with customers and solving real-world technical problems. You are equally comfortable troubleshooting complex issues, explaining solutions, developing tools and examples, and collaborating with cross-functional teams.
Rather than simply reacting to technical problems, you look for ways to improve processes, reduce integration challenges and help customers succeed faster. You will enjoy working in a fast-paced technology environment where your technical expertise and customer feedback can directly influence products and services.
Why Join?
This is an excellent opportunity to join a growing Customer Engineering and Technology function and play a visible role in helping customers successfully adopt innovative gaming and computing platforms.
You will work closely with customers, Product, Software, Firmware and Engineering teams, gaining exposure to a broad range of technologies while helping shape the tools, processes and solutions that support future growth.
The role offers hybrid working from Crawley, with occasional travel to customers, internal sites and industry events. If you are keen or would like to find out more information about this opportunity, please send a cv over to nking@redlinegroup.Com or call 01583 878839 for more information....Read more...
Have you supported people through crisis, displacement or significant life changes? Bring your experience to a role where thoughtful, consistent support matters.Join the Mining Remediation Authority as a temporary Community Support Account Manager, supporting residents affected by a major incident. You’ll need hands-on experience of supporting individuals or families through serious disruption over time and coordinating practical support.You’ll be a familiar, reliable contact, listening to individual needs, sharing clear updates and following up concerns. Working with operational and technical teams, customer service colleagues and partners, you’ll coordinate support and communicate openly about what is known and what happens next.Your background might include homelessness or resettlement services, housing support, family support, or community incident response. Equivalent experience is welcome: what matters is sustained, direct support through challenging personal circumstances, rather than general customer-service experience alone.You’ll bring empathy, resilience and sound judgement, respecting residents’ needs and choices. The work can be emotionally demanding, so professional boundaries, accurate records and knowing when to seek or escalate support are important. Previous incident-response experience is welcome but not essential.If this reflects your experience, we’d love to hear from you. To find out more about the role, take a look at the job description.....Read more...
CUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSIONAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients’ vibrant team as a Customer Service and Sales Agent, where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. NO COLD CALLINGMotivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game.Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth.Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth.
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsCustomer focusedSelf-motivatedAble to manage complaints professionallyKeen to drive business forwardIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pmWorking 1 Saturday per month 9am-3pm20 days holiday plus Bank HolidaysOnsite Parking£26,500 - £30,000 plus commissionFantastic opportunity to build a careerExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,500 - £30,000 PLUS COMMISSION....Read more...
1st Line Technical Support EngineerLocation: Central Brighton Paying between £28,000-32,000, depending on experienceA growing telecommunications provider based in Central Brighton, is seeking a personable and technically-minded 1st Line Network Support Engineer to join their Service Desk team.Supporting customers across a range of network and telephony services, you'll be the first point of contact for technical queries, taking ownership of initial troubleshooting, incident triage and escalation where required. This is an excellent opportunity for someone who enjoys technology, delivering great customer service and building a career within a growing telecoms environment.Working closely with an experienced technical team, you'll gain exposure to networking, infrastructure and telecommunications technologies while developing your technical skillset in a supportive environment.The Role
Act as the first point of contact for customer support enquiries via phone, email and ticketing systems
Troubleshoot and resolve first-line technical issues, escalating more complex faults when required
Accurately log, prioritise and manage support tickets through to resolution
Communicate with customers throughout the support process, ensuring a high level of service
Support a range of network and telecommunications-related products and services
About You
Previous experience in a 1st Line Support, Service Desk, Helpdesk or Technical Support role
Strong customer service and communication skills
A genuine interest in technology, networking and telecommunications.
Ability to troubleshoot issues methodically and remain calm under pressure
Experience using ticketing or service management systems
Any knowledge or experience of networking and telephony technologies would be highly beneficial, including exposure to areas such as TCP/IP, VoIP, SIP, LAN/WAN connectivity or telecommunications services.Location: Central Brighton Salary: £28,000-32,000 per annum Working Pattern: Office-based initially, moving to a hybrid model with 2 days working from home....Read more...
Job Title: Service Controller
Location: Barnoldswick
Salary: £28,000 - £35,000 per annum
Hours: Monday to Friday - Days
Role Overview:
We are seeking a highly organised and proactive Service Controller to join this dynamic team. This role is central to ensuring seamless coordination of service activities, maintaining strong customer relationships, and supporting the service engineers in delivering exceptional on-site solutions.
Key Responsibilities:
- Schedule and coordinate service calls and maintenance visits efficiently.
- Act as the primary point of contact for customers regarding service inquiries.
- Liaise with service engineers, ensuring timely and effective resolution of customer issues.
- Maintain accurate records of service requests, work orders, and customer interactions.
- Monitor service KPIs and support continuous improvement initiatives.
- Assist in preparing service reports and documentation.
Requirements:
- Previous experience in a service coordination or customer support role.
- Strong organisational and multitasking skills with keen attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office and service management software.
- Ability to work effectively under pressure and adapt to changing priorities.
What\'s on Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Supportive and collaborative team environment.
- Exposure to a variety of projects and clients across the material handling industry.
How to Apply:
If you are a proactive, customer-focused individual with a passion for service excellence, we would love to hear from you. Please apply today or call Matt- 07739277676....Read more...
Up to £30k salary + 8% pension + Enhanced Maternity & Paternity are just a few of the benefits a Customer Service Advisor will gain whilst working for this leading manufacturer.
We have partnered with a global manufacturing organisation who represents multiple brands sold in 23 sales outlets across Europe.
This employer operates out of Wakefield and are now looking to add a Customer Service Advisor to their team.
Key responsibilities of the Customer Service Advisor will include:
Deliver outstanding customer service and manage customer enquiries through to resolution.
Process and coordinate customer orders, ensuring accuracy and on-time delivery.
Liaise with internal teams and external partners to support fulfilment, logistics, and installations.
Provide customers with regular updates on orders, deliveries, and service requests.
Manage returns, complaints, and non-conformance issues, ensuring effective resolution.
Coordinate sample requests and maintain accurate customer records.
Support continuous improvement by identifying trends and opportunities to enhance customer experience.
We are keen to receive applications from individuals who possess:
Experience as a Customer Service Advisor or similar within a manufacturing organisation
Ability to communicate effectively across multiple channels (phone, email, face-to-face)
Experience and proficiency with order processing software and CRM systems
Previous experience as a Customer Service Advisor in a B2B environment
Salary & Benefits:
Up to £30,000 per annum
8% pension (3% employer contribution)
Enhanced Maternity & Paternity leave
37 hours a week (7am – 4pm)
24 days annual leave entitlement
Cycle to Work Scheme
To apply for the Customer Service Advisor opportunity, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Bradley Heppinstall-Haigh at E3 Recruitment for more information.
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Our client, a successful global technology business specialising in electronic components and solutions, are looking for a Sales & Marketing Project Manager – EMEA to join their team on a permanent basis in the UK.
This is a cross-functional project management role working closely with Sales, Product Management and Marketing teams across Europe and internationally. The position will focus on improving commercial performance, customer engagement, sales processes and go-to-market activity through data-driven and customer-focused initiatives.
Key responsibilities of the Sales & Marketing Project Manager – EMEA job in the UK:
Lead and support cross-functional Sales, Marketing and Product Management projects across the wider business.
Work closely with senior stakeholders to deliver strategic commercial and product growth initiatives.
Support initiatives focused on customer acquisition, engagement and improving conversion rates.
Enhance alignment between regional sales teams, product management, marketing and other key business functions.
Identify opportunities to improve lead management, customer experience and sales processes.
Support the implementation of data-driven customer and market analytics to optimise go-to-market strategies.
Leverage CRM, marketing automation and digital platforms to improve commercial visibility and operational efficiency.
Track project milestones, risks, actions and deliverables, providing regular updates to senior stakeholders.
Contribute to continuous improvement across sales and marketing processes and ways of working.
Collaborate with international teams and subject matter experts to deliver measurable business improvements.
Support the wider transformation of the organisation's global Sales & Product Marketing function.
Experience required for the Sales & Marketing Project Manager – EMEA job in the UK:
Experience within PMO, Project Management, Sales, Marketing or Business Development, ideally within manufacturing, electronics or B2B environments.
Proven experience supporting or delivering cross-functional commercial projects.
Hands-on experience with CRM systems, ideally Salesforce, alongside lead management or digital marketing tools.
Understanding of marketing analytics, customer segmentation and forecasting.
Experience with ERP systems, ideally SAP, and sales or marketing automation platforms.
Strong organisational and project management skills with the ability to manage multiple priorities.
Excellent communication and stakeholder management skills across international teams.
Comfortable working in a fast-paced, transformation-focused environment.
Experience with project governance, Lean Marketing or Six Sigma would be advantageous.
Willingness to undertake regular business travel across Europe.
If this Sales & Marketing Project Manager – EMEA job in the UK could be of interest, please call 01582 878816 or email Ben on bwiles@redlinegroup.Com
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JOB DESCRIPTION
Job Summary
Modern Recreational Technologies® is seeking an experienced Product Manager to lead commercial execution across the Aquatics & Parks business segment, including the Ramuc®, Tuff Coat® and Woolsey® brands.
Reporting to the Vice President of Commercial Innovation, this role serves as the primary commercial owner for the Aquatics & Parks portfolio and translates enterprise strategy into segment-level execution. The Product Manager will lead product/brand management, pricing, product roadmaps, commercialization, product launches, trade show execution, forecasting support, sales enablement, and the annual marketing calendar.
The successful candidate will work closely with Sales, RD&I, Operations, Finance, Digital Commerce, Content, and other cross-functional partners to ensure products are developed around meaningful customer and market needs, launched with speed and discipline, and supported throughout their lifecycle.
This is a high-impact, self-directed leadership position requiring strong business judgment, product management expertise, commercial acumen, and the ability to establish priorities and accountability across complex cross-functional initiatives.
Principle Duties and Responsibilities
Serve as the commercial leader and primary owner of execution for the Aquatics & Parks segment, aligned with the strategy established by the Vice President of Commercial Innovation.
Own product management across the Aquatics & Parks portfolio, including lifecycle management, portfolio health, positioning, and identification of opportunities, gaps, and risks.
Lead brand management and execution, ensuring consistent positioning, messaging, visual identity, and customer experience across channels.
Develop and maintain product pricing strategies with Finance and Sales, including competitive benchmarking, margin considerations, channel dynamics, and annual price planning.
Develop and maintain product roadmaps based on customer needs, market intelligence, competitive activity, business priorities, and long-term portfolio strategy.
Lead commercialization and go-to-market execution for new and existing products, ensuring cross-functional readiness across RD&I, Operations, Sales, Digital Commerce, and Content.
Manage product launches from commercial approval through market introduction, including positioning, pricing, packaging, forecasting, training, collateral, digital readiness, and launch measurement.
Develop and maintain competitive intelligence and customer insights to support product, pricing, brand, and portfolio decisions.
Support demand forecasting and annual planning with market, product, launch, promotional, and customer insights.
Lead SKU rationalization and portfolio optimization to improve focus, operational efficiency, profitability, and customer experience.
Own commercial requirements for packaging, labeling, product literature, catalogs, sales collateral, technical support materials, and other customer-facing assets.
Develop and manage the annual Aquatics & Parks marketing calendar, coordinating launches, campaigns, promotions, customer communications, digital initiatives, and industry events.
Own trade show and event management, including objectives, product focus, messaging, booth requirements, staffing coordination, lead strategy, budgets, and post-event follow-up.
Work directly with RD&I and laboratory resources to communicate market requirements, prioritize development needs, provide commercial input, and support timely commercialization.
Develop and coordinate product and commercial training for Sales, distributors, customers, applicators, and other stakeholders.
Lead sales enablement by ensuring Sales has clear positioning, competitive tools, product knowledge, collateral, launch support, and customer-facing resources.
Partner with the Digital Commerce Manager to optimize Aquatics & Parks products across company websites, marketplaces, and other digital channels.
Partner with the Content Manager on product, brand, social, video, photography, PR, email, and campaign content aligned with segment priorities.
Monitor performance of launches, brands, pricing initiatives, campaigns, trade shows, and portfolio actions and recommend corrective actions and future priorities.
Manage assigned commercial budgets and external resources with an emphasis on measurable return, speed, and efficient use of company resources.
Key Qualifications
5+ years of progressive experience in product management, brand management, commercial marketing, or a related commercial function.
Bachelor's degree in Marketing, Business, Chemistry, Engineering, or a related field; advanced degree preferred.
Preferred Qualifications
Experience in coatings, chemicals, aquatics, parks and recreation, coatings, recreational surfaces, industrial products, or a comparable technical market.
Demonstrated experience with product portfolio management, pricing, commercialization, and new product launches.
Strong financial and analytical skills with the ability to evaluate pricing, margin, forecasts, and commercial performance.
Strong oral and written communication skills.
Excellent organizational and project management skills.
Experience leading cross-functional teams and complex initiatives.
Ability to work effectively with RD&I, Sales, Operations, Finance, and technical teams.
Proficient in Microsoft Word, Excel, PowerPoint, CRM systems, and business analytics tools.
Candidate Profile
Proven leadership experience in product management, commercial marketing, brand management, or a related commercial function, preferably within coatings, chemicals, aquatics, recreational surfaces, coatings, or industrial products.
Strong commercial acumen with demonstrated experience managing product portfolios, pricing, product launches, and go-to-market initiatives.
Ability to translate customer, competitive, and market insights into actionable product and commercial strategies.
Highly organized, accountable, and comfortable leading cross-functional initiatives.
This position is designed for a senior commercial leader who can take ownership of the Aquatics & Parks portfolio, strengthen established brands, accelerate commercialization, and ensure the segment has the tools, products, positioning, and market support required to compete successfully.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Job Summary
Modern Recreational Technologies® is seeking an experienced Product Manager, Marine & Fuel to lead commercial execution across the Marine and Fuel business segments, including the Pettit®, ValvTect® and Woolsey® brands.
Reporting to the Vice President of Commercial Innovation, this role serves as the primary commercial owner for the Marine & Fuel portfolio and translates enterprise strategy into segment-level execution. The Product Manager will lead product management, brand management, pricing, product roadmaps, commercialization, product launches, trade show execution, forecasting support, sales enablement, and the annual marketing calendar.
The successful candidate will work closely with Sales, RD&I, Operations, Finance, Digital Commerce, Content, and other cross-functional partners to ensure products are developed around meaningful customer and market needs, launched with speed and discipline, and supported throughout their lifecycle.
This is a high-impact, self-directed position requiring strong business judgment, product management expertise, commercial acumen, and the ability to establish priorities and accountability across complex cross-functional initiatives.
Principle Duties and Responsibilities
Serve as the commercial leader and primary owner of execution for the Marine & Fuel segment, aligned with the strategy established by the Vice President of Commercial Innovation.
Own product management across the Marine & Fuel portfolio, including lifecycle management, portfolio health, positioning, and identification of opportunities, gaps, and risks.
Lead brand management and execution, ensuring consistent positioning, messaging, visual identity, and customer experience across channels.
Develop and maintain product pricing strategies with Finance and Sales, including competitive benchmarking, margin considerations, channel dynamics, and annual price planning.
Develop and maintain product roadmaps based on customer needs, market intelligence, competitive activity, business priorities, and long-term portfolio strategy.
Lead commercialization and go-to-market execution for new and existing products, ensuring cross-functional readiness across RD&I, Operations, Sales, Digital Commerce, and Content.
Manage product launches from commercial approval through market introduction, including positioning, pricing, packaging, forecasting, training, collateral, digital readiness, and launch measurement.
Develop and maintain competitive intelligence and customer insights to support product, pricing, brand, and portfolio decisions.
Support demand forecasting and annual planning with market, product, launch, promotional, and customer insights.
Lead SKU rationalization and portfolio optimization to improve focus, operational efficiency, profitability, and customer experience.
Own commercial requirements for packaging, labeling, product literature, catalogs, sales collateral, technical support materials, and other customer-facing assets.
Develop and manage the annual Marine & Fuel marketing calendar, coordinating launches, campaigns, promotions, customer communications, digital initiatives, and industry events.
Own trade show and event management, including objectives, product focus, messaging, booth requirements, staffing coordination, lead strategy, budgets, and post-event follow-up.
Work directly with RD&I and laboratory resources to communicate market requirements, prioritize development needs, provide commercial input, and support timely commercialization.
Develop and coordinate product and commercial training for Sales, distributors, customers, applicators, and other stakeholders.
Lead sales enablement by ensuring Sales has clear positioning, competitive tools, product knowledge, collateral, launch support, and customer-facing resources.
Partner with the Digital Commerce Manager to optimize Marine & Fuel products across company websites, marketplaces, and other digital channels.
Partner with the Content Manager on product, brand, social, video, photography, PR, email, and campaign content aligned with segment priorities.
Monitor performance of launches, brands, pricing initiatives, campaigns, trade shows, and portfolio actions and recommend corrective actions and future priorities.
Manage assigned commercial budgets and external resources with an emphasis on measurable return, speed, and efficient use of company resources.
Key Qualifications
5+ years of progressive experience in product management, brand management, commercial marketing, or a related commercial function.
Bachelor's degree in Marketing, Business, Chemistry, Engineering, or a related field; advanced degree preferred.
Preferred Qualifications
Experience in coatings, chemicals, marine, fuel additives, industrial products, or a comparable technical market.
Demonstrated experience with product portfolio management, pricing, commercialization, and new product launches.
Strong financial and analytical skills with the ability to evaluate pricing, margin, forecasts, and commercial performance.
Strong oral and written communication skills.
Excellent organizational and project management skills.
Experience leading cross-functional teams and complex initiatives.
Ability to work effectively with RD&I, Sales, Operations, Finance, and technical teams.
Proficient in Microsoft Word, Excel, PowerPoint, CRM systems, and business analytics tools.
Candidate Profile
Proven leadership experience in product management, commercial marketing, brand management, or a related commercial function, preferably within coatings, chemicals, marine, fuel additives, or industrial products.
Strong commercial acumen with demonstrated experience managing product portfolios, pricing, product launches, and go-to-market initiatives.
Ability to translate customer, competitive, and market insights into actionable product and commercial strategies.
Highly organized, accountable, and comfortable leading cross-functional initiatives.
This position is designed for a commercial leader who can take ownership of the Marine & Fuel portfolio, strengthen established brands, accelerate commercialization, and ensure the segment has the tools, products, positioning, and market support required to compete successfully.Apply for this ad Online!....Read more...
