Liaison Officer
Basildon
£35,000 - £40,000 + Fixed Term Contract (12-18 months) + Family Run Business + Career Progression + Supportive Team + Package + Immediate Start
Are you a people-focused professional with experience managing customer relationships, coordinating stakeholders or working within property management? Are you looking for a role where your communication skills can make a real difference while becoming an integral part of a close-knit, growing business?
This is an exciting opportunity to join a successful, family-run construction company delivering a major cladding remediation project in Basildon for 12-18 months. You'll be the key point of contact between residents, clients and site teams, ensuring clear communication throughout the project and helping deliver an outstanding customer experience.
Your Role as a Liaison Officer Will Include:
Acting as the main point of contact for residents throughout the cladding remediation project.
Providing regular updates on planned works, timescales and project progress.
Managing resident enquiries, concerns and complaints professionally and efficiently.
Coordinating access arrangements between residents and site teams.
Building positive relationships with residents, clients and subcontractors.
Maintaining accurate records of communications and resident interactions.
Working four days on site in Basildon and one day from the Ilford office.
The Successful Liaison Officer Will Need:
Previous experience in a customer-facing role such as Property Manager, Housing Officer, Lettings, Customer Service, Resident Liaison or similar.
No previous construction experience needed.
Excellent communication and relationship-building skills.
Strong organisational skills with the ability to manage multiple priorities.
A professional, empathetic and approachable manner.
A full UK driving licence is desirable.
To be based within a commutable distance of Basildon and Ilford.
If interested please apply and contact Georgia or Eran.
Keywords: Liaison Officer, Resident Liaison Officer, Property Manager, Housing Officer, Lettings Negotiator, Lettings Manager, Customer Service Manager, Property Coordinator, Resident Services, Customer Care, Cladding, Cladding Remediation, Refurbishment, Construction, Basildon, Essex, Ilford, Tottenham, Enfield
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants; however, due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Project Officer Renters Rights Act
Location: Waltham Forest
Hours: Part-Time 22 Hours per Week
Pay Rate: £26.04 per Hour (PAYE)
Are you an experienced housing professional with a strong understanding of housing legislation and project delivery? We are seeking a proactive and organised Project Officer to support the implementation of the Renters' Rights Act within a busy local authority housing service.
- Provide specialist advice and recommendations based on research, analysis, and evaluation of information.
- Manage complex and escalated customer enquiries and issues.
- Support the development and delivery of service plans to meet strategic objectives.
- Research legislative and policy developments and translate findings into reports, recommendations, and actions.
- Assist with projects and programmes to ensure compliance with the Renters' Rights Act.
- Maintain accurate project records, monitoring information, and data management systems.
- Build effective working relationships with internal and external partners and stakeholders.
About You You will have:
- Knowledge and understanding of the Renters' Rights Act and the Homelessness Reduction Act 2017.
- Experience managing projects within a large organisation, delivering work to agreed timescales, budgets, and quality standards.
- Experience working with a variety of internal and external partners.
- Experience engaging with residents from diverse communities.
- Strong report writing, communication, organisational, and analytical skills.
- Good IT, presentation, literacy, and numeracy skills.
- The ability to work independently and collaboratively as part of a team.
This is an excellent opportunity to contribute to a significant housing reform programme and make a positive impact on local communities. Apply now with your updated CV.....Read more...
Core Administrative Duties:
Supporting with filing
Data entry and updating business systems
Managing incoming emails, calls, and customer enquiries
Preparing and organising documents, reports or presentations
Scheduling meetings, maintaining calendars and arranging appointments
Assisting with minute‑taking and distributing information
Maintaining accurate records and ensuring information is up to date
Communication & Customer Service
Greeting and assisting visitors
Providing customer support by phone, email or face‑to‑face
Communicating professionally with internal and external stakeholders
Business Processes & Support
Supporting HR, finance, operations or project teams as required
Monitoring stock levels, ordering supplies and maintaining inventories
Upholding GDPR and confidentiality expectations
Following organisational policies and procedures
IT & Systems
Using Microsoft Office and internal CRM/management systems
Inputting, updating, and retrieving information
Producing basic reports using templates or guidance
Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.Training:
Business Administrator Level 3
Training Outcome:After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday
9.00am to 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Enthusiasm,Initiative,IT skills,Logical,Number skills....Read more...
Throughout the apprenticeship, the apprentice will learn how to combine administrative support, attendance management, customer service and reception duties while developing professional communication, organisation, and IT skills. The apprenticeship typically involves both on-the-job training.Training:6 hours paid additionally per week to complete course work. On-the-job training. Training Outcome:Attendance Officer – taking greater responsibility for monitoring attendance, analysing attendance data, and working with pupils and families to improve attendance.
School Administrator – managing broader administrative functions within a school or academy.
Reception Manager or Office Manager – overseeing reception services and administrative staff.
Business Administrator – supporting business operations in schools, colleges, local authorities, or private organisations.
School Business Support Officer – assisting with finance, HR, admissions, and operational processes.
Senior Administrative Assistant or Executive Assistant – providing high-level administrative support to leaders and managersEmployer Description:King David Primary School is a Modern Orthodox Jewish school. Alongside providing a stimulating and enriching education, we believe nurturing the spiritual, personal, moral, and cultural development of our children is fundamental to all that we do. Through our core values, we aim to create a community of happy and confident children, who are proud of their heritage and faith.Working Hours :Monday to Thursday, 8am to 3.30pm
Friday, 8am to 2.15pm.
Term-time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
This is more than an apprenticeship.
It is an opportunity to help shape how a modern parish council communicates, engages and connects with its community while gaining valuable experience, professional qualifications and a strong foundation for a career in communications, marketing and public service.
What the role involves:
Digital Communications & Content Creation
Create engaging content for the council's social media channels
Produce graphics, short videos and promotional content using Canva and similar digital tools
Assist in developing a consistent council brand identity and tone of voice
Monitor social media messages and comments and escalate matters where appropriate
Support a full council branding project
Develop and maintain a branding guide
Support the creation of newsletters and promotional materials
Photograph community events and council projects where appropriate
Website & Online Information Management
Update the council website with news, events, consultations and announcements
Ensure website content remains accurate, accessible and up to date
Upload agendas, minutes and statutory documents
Support accessibility compliance and good digital practice
Assist with digital campaigns supporting consultations, surveys and local events
Promote community projects, initiatives and local organisations
Support community engagement activities both online and in person
Help identify new and innovative ways to reach residents
Gather resident feedback and engagement insights
Governance & Administrative Support
Maintain structured electronic filing systems
Support document management and records organisation
Assist with general administrative duties
Key Responsibilities – Apprenticeship Specific
Complete all apprenticeship training requirements
Attend SGS College learning sessions
Participate in reviews and assessments
Build a professional portfolio of work
Apply learning to live council projects
Working Relationships: The postholder will work closely with:
Chief Officer/Clerk (Line Manager)
Parish Councillors
Residents
Community Groups
Local Organisations
Contractors and Suppliers
Training Provider (SGS College)
Training:
Attend South Gloucestershire and Stroud College
Face to face delivery in the classroom
Assigments will be set at the end of each term that will sit and form part of the portfolio
There is a test at the end of each module to ascertain learner understanding before assigments are set
Training Outcome:Following successful completion, apprentices can progress into roles such as:
Digital Communications Assistant
Marketing Assistant
Communications Officer
Social Media Officer
Digital Engagement Officer
Community Engagement Officer
Employer Description:Almondsbury Parish Council serves the communities of Almondsbury, Easter Compton, Hallen, Cribbs Causeway, Hortham and surrounding areas. The council works to improve the quality of life for residents through:
Management of community facilities and assets
Supporting local events and initiatives
Representing community interests
Maintaining public spaces
Delivering local projects and services
Working with residents, voluntary organisations and partners
The council is committed to improving communication and engagement with residents through modern digital channels and innovative community outreach.Working Hours :Attend college 1 day per week.
Monday - Friday, 30 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Experience using Canva,Experience using Adobe Express,Creating social media content....Read more...
Undertake the Level 6 Trading Standards Professional apprenticeship and any additional qualification requirements required by the Chartered Trading Standards Institute’s qualification framework; making sure that all targets are achieved. This may include attending off-site training as needed
To work towards being able to undertake the full duties of a Trading Standards Officer, as defined by the 15 duties contained within the Trading Standards Professional apprenticeship standard
Under the supervision and guidance of managers, to actively contribute to the work of the trading standards service and its priorities and objectives, in particular but not limited to regulation of vapes, cigarettes and tobacco products
Support with enforcing relevant legislation, the carrying out inspections of trading premises and the sampling of products, to ensure that legal requirements are being complied with which will include occasional out of hours working appropriate to grade
Provide support, advice and guidance to local businesses to help them develop and grow
To actively gather and process intelligence regarding business malpractice, community concerns and breaches of relevant legislation; prioritising complaints and enquiries from businesses and consumers and appropriately respond to/investigate these enquiries, having regard to the Service’s policies
Under the supervision and guidance of managers, undertake investigations, investigate complaints and provide relevant advice and assistance to businesses and consumers, attending court to give evidence, if required
Any other duties as may be deemed necessary to carry out the full remit of the role
Training:Trading Standards Professional Level 6.Training Outcome:On completion of the apprenticeship and associated professional qualifications you will be able to apply for posts as a qualified Trading Standards Officer where you can expect to earn an initial salary of more than £38,000.Employer Description:We're the local authority for Oxfordshire, committed to delivering top quality services and value for money on behalf of the county's 600,000+ residents.Working Hours :37-hours week, Monday - Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Reconciliation of financial transactions
Support the maintenance of accurate financial records and documentation
Assist with invoice processing and supplier queries
Support the preparation of journals, accruals, and prepaymentsunder supervision
Assist with bookkeeping activities and transaction processing
Ensure financial information is recorded accurately and in line with organisational procedures.
Assist in the preparation of monthly management accounts and budget monitoring reports
Support finance colleagues with forecasting and budgetary analysis
Assist in identifying variances and gathering supporting information
Contribute to financial performance reporting for operational service areas
Maintain spreadsheets and finance system records
Produce routine financial reports and management information
Analyse financial data and identify anomalies or discrepancies
Reconcile data and investigate issues to minimise errors
Learn and effectively use the organisation's financial systems
Support reviews of financial processes and procedures
Assist with maintaining strong internal controls
Contribute ideas to improve efficiency, accuracy, and service delivery
Respond professionally to finance-related enquiries
Build positive working relationships with colleagues and stakeholders
Provide excellent customer service to both internal and external customers
Communicate financial information clearly and appropriately
Training Outcome:Successful completion of the apprenticeship may lead to progression opportunities within the Finance Team, including roles such as:
Finance Assistant
Assistant Management Accountant
Finance Officer
Apprentice Accountant (Level 3/4)
Finance Business Support Officer
This role offers a structured pathway into a professional finance career while gaining recognised qualifications and practical workplace experience.Employer Description:Work with us
Join our team at ODS
At ODS, we take pride in our role in making Oxford a world-class city. From waste collection to maintaining roads and parks, our team works tirelessly to ensure the city remains vibrant and beautiful. It's tough work, but it's incredibly rewarding. Joining ODS means joining a team of dedicated professionals who care deeply about their work and their community. Our employees are the backbone of our success, and we value their commitment and passion.
Safeguarding Statement
ODSL is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. All employees are expected to share this commitment and demonstrate safeguarding responsibilities in every aspect of their work.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Continuous Improvement,Financial Awareness....Read more...
Life Sciences Graduate – Customer Service Officer
Birmingham | Office Based | Up to £26,000 + 20% Bonus
Are you a recent Life Sciences graduate looking for your first commercial role?
Have you gained customer service experience through a part-time job, placement or previous role?
We're recruiting on behalf of a growing business within the Life Sciences sector, offering an excellent opportunity to join a friendly, supportive team where you'll gain valuable industry experience and build a long-term career.
The Role
As part of the Customer Service team, you'll play a key role in delivering an outstanding customer experience while supporting the wider sales team.
You’ll be responsible for:
Processing customer orders and quotations
Managing customer enquiries via phone and email
Resolving customer queries and escalating technical issues when required
Supporting the field sales team with administration and customer communications
Maintaining accurate customer information and pricing
Helping to improve customer service processes
You'll have:
A Life Sciences degree (essential)
Excellent communication and customer service skills
Customer service experience gained through work, placements or alongside your studies
Strong organisational skills and attention to detail
Good Microsoft Office skills
A positive attitude and willingness to learn
What's on Offer?
Salary of up to £26,000
20% annual bonus based on personal and company KPIs
Full training and ongoing support
Modern offices with parking and an on-site gym
25 days' holiday plus bank holidays and Christmas shutdown
Office based
Pension scheme
Career development within the Life Sciences industry
If you're ready to take the first step in your career and combine your scientific knowledge with a customer-focused role, we'd love to hear from you.
....Read more...
Assist in the delivery of procurement exercises, including quotations, tenders and framework call-offs
Support the preparation of procurement documentation, including specifications, evaluation criteria and tender packs
Help coordinate tender processes, including issuing documents and managing timelines
Work with internal service departments to understand their requirements and support procurement activity
Support the administration of tender evaluations, including scoring templates and moderation meetings
Assist in ensuring procurement activity complies with Council procedures and relevant legislation
Help maintain clear audit trails and documentation for procurement exercises
Work with the Responsible Procurement Team to support sustainable, ethical and socially responsible procurement
Support engagement with external suppliers, including helping smaller businesses access council contract opportunities
Maintain accurate contract and supplier records and support procurement systems and purchase order reviews
Training:
Training will take place through a combination of workplace learning and remote training sessions
The apprentice will attend one remote training session each month with the training provider, alongside on-the-job learning and support in the workplace
Training Outcome:
Upon successful completion of the apprenticeship, you may have the opportunity to progress into a permanent role within Westminster City Council, subject to organisational requirements and performance. This apprenticeship will provide a strong foundation for a career in procurement, commercial services or business administration, with opportunities to progress into roles such as Procurement Officer, Commercial Officer or other business support positions
Employer Description:Westminster City Council is committed to creating a place where people are born into a supportive and safe environment, grow and learn throughout their lives, build fantastic careers, have access to high-quality, affordable homes and retire into the community with dignity and pride.
We work together to adapt to the changing needs of our communities, creating a dynamic environment where ambition, diversity and creativity are celebrated. At Westminster, we value collaboration, innovation, inclusion and continuous learning. As an apprentice, you'll be supported to develop your skills, contribute to meaningful work and help make a positive difference for our residents.Working Hours :This role is based in an agile, supportive hybrid working environment, combining office and remote working. Occasional flexibility may be required to meet business needs. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Maintain and update property and asset records within Council databases and systems.
Organise and manage property-related documents, including leases, licences, plans and legal agreements.
Carry out data quality checks to ensure property information is accurate and up to date
Maintain electronic and paper filing systems in line with Council procedures.
Assist with the administration of Community Asset Transfer enquiries and applications.
Maintain records and supporting documentation for Community Asset Transfers.
Support communication with community groups, voluntary organisations and Council services
Arrange meetings, consultations and site visits, and prepare associated documentation.
· Provide administrative support to the Corporate Asset Team, including managing emails, telephone calls and correspondence.
· Assist in the preparation of reports, presentations and spreadsheets, and support the gathering and reporting of property and asset information.
· Undertake any other duties appropriate to the level of the post.
Training Outcome:On successful completion of the apprenticeship, the postholder will have gained valuable experience in business administration, property data management, asset management and customer service within a local government environment.
The skills and experience gained may support progression into a range of roles, including Business Support Officer, Property Assistant, Asset Management Assistant, Property Data Officer or other administrative and operational roles across the Council.
The apprenticeship will also provide a foundation for further professional development and training within business administration, property and asset management, or local government services. Future employment opportunities will be subject to organisational requirements and recruitment processes at the time.Employer Description:Gateshead Council deliver a wide range of services to residents, businesses and communities. We are committed to improving the quality of life for people in Gateshead and creating a place where everyone can thrive.
The Property Team manages the Council's land and property portfolio, helping to ensure that our assets support the delivery of services, community wellbeing and long-term economic growth. As an apprentice, you will join a supportive team and gain valuable experience while working towards a nationally recognised qualification.
At Gateshead Council, we value learning, development and innovation, and we are committed to helping our employees reach their full potential in a positive and inclusive working environment.Working Hours :37 hours per week
Normal working hours will be in accordance with the Council's flexi-time scheme. The successful candidate will be required to attend their designated workplace and participate in off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Patience....Read more...
Deliver excellent customer service across telephone, email, webchat, social media and face-to-face channels, resolving enquiries at the first point of contact wherever possible and ensuring customers receive accurate advice and support.Support customers with a wide range of housing enquiries including repairs, rent, lettings, tenancy management, anti-social behaviour and general housing services, following policies, procedures and service standards.Provide administrative support across the Customer Hub, including arranging appointments, processing service requests, maintaining records and supporting neighbourhood, lettings and tenancy teams.Assist with property lettings and tenancy administration activities, including advertising properties, applicant checks, mutual exchanges, tenancy changes, garage lettings and preparing cases for officer review.Accurately maintain customer records, case notes and service requests across CRM and housing management systems, ensuring compliance with data quality standards and performance requirements.Support triage officers with tenancy, lettings and anti-social behaviour enquiries, helping to gather information, assess customer needs and ensure enquiries are directed or resolved appropriately under supervision.Respond to customer dissatisfaction positively and professionally, supporting early resolution, complaint prevention, accurate recording and continuous service improvement.Process customer payments, support repairs appointments, handle correspondence and undertake a variety of administrative tasks that contribute to efficient service delivery.Build positive relationships with customers, colleagues, contractors and partner agencies, communicating clearly and keeping customers informed throughout their journey with Ongo.Develop knowledge of housing services, tenancy law, lettings processes, safeguarding, complaints handling and regulatory requirements through on-the-job learning and apprenticeship training.Manage workload effectively, prioritising competing demands, meeting agreed timescales and contributing to individual, team and organisational performance objectives.Be aware of safeguarding vulnerable adults and children and report any concerns via Ongo’s Safeguarding policies and procedures.Training:You will train towards a housing and property management level 2 courseTraining Outcome:The apprenticeship will also provide exposure to triage and complaints support, helping you develop an understanding of how more complex customer enquiries, tenancy-related matters, anti-social behaviour reports, lettings queries, tenancy changes and customer dissatisfaction are managed in line with policies, procedures and service standards.Employer Description:At Ongo Homes, we offer quality, affordable homes for rent and sale in North Lincolnshire and neighboring areas.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Duties:
To assist in the development, maintenance, analysis and interpretation computer-based information/data and monitoring systems, including Geographic Information Systems (GIS) to ensure effective service delivery and quality, accessible information for the Service to aid quality decision making
Undertake surveys and research, collect planning data, and design and prepare reports and other documents to inform planning policy development, monitoring and the wider planning services
Prepare material, maps, illustrations and other technical information to support the Local Plan and wider planning service
Support policy development and monitoring, including contributing to the Local Plan and Development Management processes
Assist with the preparation and implementation of policies and programmes to guide the development of the Local Plan as part of the Council’s regeneration strategies, including supporting the preparation of supplementary planning guidance, development briefs, practice notes, etc.
To work flexibly as a resource for Planning Services responding to changing demands on the Service to ensure service delivery and timeliness and quality decision making
To work effectively within and beyond the service demonstrating the highest standards of customer care. Liaising with statutory bodies and other customers including Council Members, other Local Authorities and LCR authorities, HM Land Registry etc.
To undertake all other duties as required and commensurate to the post
Training:
Level 3 Data Technician Apprenticeship Standard
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on-programme support from an Apprenticeship Officer and Careers, information, advice and guidance support during the last 2-months of their apprenticeship contract
Job-seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday - Friday, 9.00am - 5.00pm (7.20 hours per day on a flexitime basis)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Provide administration support to the Internal Sales Team, helping to manage customer enquiries, orders and day-to-day sales activities.
Process customer orders accurately onto internal systems, ensuring all details are recorded correctly and communicated to relevant departments.
Prepare and issue quotations for customers, working with internal teams to gather pricing, technical information, and lead times.
Maintain and update customer records, price lists, product information, and sales documentation.
Liaise with customers, suppliers, and internal departments to support smooth communication and efficient order delivery.
Work closely with the Production Team to gain a practical understanding of manufacturing processes, products, and the technology behind the solutions supplied.
Develop knowledge of the company’s products and services, supporting customers with accurate information and assisting with sales enquiries.
Support the continuous improvement of sales and administrative processes, identifying opportunities to improve efficiency and customer service.
Gain experience across different departments, developing a broader understanding of the business and how sales, production, engineering, and operations work together.
Build professional skills in customer service, communication, organisation, commercial awareness, and technical product knowledge, with opportunities for the role to develop as experience and confidence grows.
Training:All training will take place in the work place.
Your training officer will visit you on a monthly basis.Training Outcome:Full-time position upon completion of the apprenticeship for the right candidate.Employer Description:Air Purification Skroll Limited (APSL) are a technology based solution provider with a revolutionary new air & gas adsorption technology… Skroll®… the future of air & gas adsorption media.
Our expert team have extensive knowledge of the air & gas purification market and are focused on providing customers with performance enhancing solutions to OEM, aftermarket and specialised applications. This dedicated approach provides a close working relationship with customers to meet their application requirements and demands.Working Hours :Monday to Thursday - 7.30am – 3.30pm
7am- 1.30 on Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
As a Business Support Administrator Apprentice, you will:
Manage and respond to emails in a professional and timely manner
Use Microsoft Office applications, including Outlook, Word, Excel and Teams, to support day‑to‑day business activities
Handle inbound and outbound telephone calls, providing a courteous and professional service
Work with internal systems and platforms, including financial systems such as Civica (full training provided)
Support financial and administrative processes with a high level of accuracy and attention to detail
Build and maintain effective working relationships within a team environment
Manage and prioritise a rotating workload to meet deadlines and service standards
Rotate through a variety of business support functions to develop a broad range of skills and experience
The role involves both process‑driven tasks and customer‑focused administrative work, contributing to the delivery of an efficient, high‑quality service.Training:The Business Support apprenticeship will be supported by a local training provider, and you will be given allocated time during the working week for off-the-job training. Training Outcome:After successful completion of the apprenticeship, there may be the opportunity to progress to a higher level or apply for a permanent role in the council if one is available and suitable at the end of your learning. Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is a Disability Confident Leader and equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :The location of this role will be split between Chelson Meadow and Prince Rock Depot.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Handling emergency and non-emergency calls. You will have to be able to remain calm whilst taking control of a call and getting as much information as possible by asking the right questions and recording that information, so it is relayed to the officers responding
Crime Recording - using our systems to take reports of crime and making sure everything is recorded according to guidelines
Working with partner agencies to record other incidents in which the police play a role
Signposting members of the public to more appropriate agencies when it is not a matter dealt with by the police
Dealing with requests/queries via online platforms
Managing the despatch of resources and prioritising incidents in line with threat, risk, harm and vulnerability, ensuring that public and officer safety is maintained at all times
Making sure police officers and other resources have all the necessary information to deal with the incidents they have been deployed to
Represent the police control Room at various external events such as Reading, Oxford, MK Dons and Wycombe Football matches. Also, to perform your controller duties around other large-scale events such as Reading Festival, Ascot Racecourse, Henley Royal Regatta and other ad hoc events. (subject to extra training, ability and willingness to travel)
Training:
The apprenticeship takes approximately 18-months to achieve. Once complete, you will receive a level 3 apprenticeship in Emergency Service Contact Handling
During the apprenticeship, you will receive structured on and off-the-job development, which will include classroom training and personalised tutoring, to develop your competence in responding to emergency and non-emergency calls
The on and off the job development includes the use of communication systems and software, communication skills, risk assessment and decision making, and technical knowledge and understanding of incidents relevant to policing
The development is predominately delivered in blocks of learning. The first 5 weeks of training will most likely be based at Kidlington (HQ North or South). After this it will be at the location you apply for
Training Outcome:Progression opportunities include:
Those within the department and control room, such as becoming a supervisor or/and/or operational manager
Becoming a police officer
Applying for internal roles within Thames Valley Police
Employer Description:Preventing and thoroughly investigating crime, supporting victims and bringing offenders to justice. This commitment can’t be achieved by any one person alone; it relies upon a team of over 8,000 staff, officers and volunteers, working alongside partner agencies and the public.
Together, we aim to build stronger, more resilient communities, providing a modern police force which meets the needs of the public we serve.
Exciting challenges lie ahead – new digital technologies and ways of working are transforming the way we protect our communities. To ensure we deliver a high-quality service, we require the very best talent to be a part of the TVP family.
This is your opportunity to take on a role with pride and confidence, inspiring change in our communities.
It’s a unique and rewarding career. A career worth living.Working Hours :6 on 4 off.
2 earlies, ranging from 07:00 to 17:00.
2 lates, ranging from 10:00 to 02:00 (Sunday - Thursday) or 03:00 (Friday & Saturday).
2 nights, ranging from 21:00 to 07:00.
Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
Support the delivery of communications activities that enhance Citizen's reputation among customers, stakeholders, local communities, and local, national and trade media
Develop engaging content for an external audience that helps tell the story of our business and brand
Learn how to engage with media outlets and key influencers on
Use content performance data and insights to inform future communications activity and optimise existing content where appropriate
Learn about crisis communication principles and tools, and support the team during communication incidents where appropriate
Take part in meetings with the wider business and stakeholders
Draft customer case studies and create content for use across customer communications channels
Attend apprenticeship training sessions and complete coursework
Embrace new learning opportunities and contribute ideas
Training:You will learn on the job through coaching and mentoring from in house experts, as well as be trained and guided by a specialist apprenticeship tutor
Apprenticeship training will be completed remotely on a monthly basis with the option of more regular sessions if you require themTraining Outcome:
PR & Communications Officer/Executive
Employer Description:Our vision is working together to create warm, safe homes and deliver the best service to our customers. Built on strong foundations, we're setting a clear direction for the future, focused on achieving even better outcomes together. This new strategy is built around four key priorities: customers, colleagues, partners and homes. Together, they guide how we'll improve lives, strengthen communities and deliver lasting positive change. Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative....Read more...
The Level 2 Apprenticeship role is aimed at those with a keen interest in Customer Service. Candidates should be both enthusiastic and self-motivated, with good communication and organisational skills and be able to work on their own initiative. This role will provide a great opportunity to enhance your customer service skills in a busy working environment.
Our customers are internal customers across the vast range of departments operating within Tendring District Council. Your day-to-day workflow will include administration and practical operating of machines to aid in the production of mail and printed matter used throughout the Council.
Job activities:
To process the Councils incoming post
To operate high volume copiers and all finishing equipment
To operate folding/inserting machine and applicable software to ensure maximum savings to outgoing post
To lift and stack paper
To provide cover for the courier services which collects and delivers letters/boxes/parcels etc. to and from Council Officer, depots, Leisure Centres and such other buildings
Ensure the outgoing post is correctly sorted and that the records are correctly completed on a daily basis
Undertake administration duties including incoming post opening and distribution
Communicate with other departments to fulfil their expectations of what they require from our team
Provide an effective and efficient service to both internal and external customers
Other duties as required
Training:Level 2 Customer Service Apprenticeship.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required.Training Outcome:Career progression will be dependent on vacancies coming up within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday- Thursday 8.30am- 5.00pm (7.5hrs + 1hr unpaid lunch). Friday- 8.30am- 4.30pm (7hrs + 1hr unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Enthusiastic,Self-motivated....Read more...
Support adults with complex health and social care needs to promote independence and safe hospital discharge.
Screen and process referrals, gathering information from healthcare professionals and partner organisations.
Assist with reviewing care packages and developing outcome-focused support plans.
Attend meetings with health and social care professionals to support discharge planning.
Help complete assessments, maintain accurate records, and prepare reports and referrals.
Communicate with customers, carers and partner agencies by telephone, email and in person.
Support customers to access appropriate services, equipment and community resources.
Assist with risk assessments and help monitor and review customer support plans.
Maintain accurate case records and contribute to service performance monitoring.
Develop knowledge of adult social care, safeguarding and hospital discharge while working towards a Lead Adult Care Worker Level 3 Apprenticeship.
Training:Training will take place through a combination of workplace learning and remote training sessions. The apprentice will attend one remote training session each month with the training provider, alongside on-the-job learning and support in the workplace.Training Outcome:Following successful completion of the apprenticeship, you can progress into roles such as Independent Living Assessor, Social Care Practitioner, Adult Social Care Officer, or other positions within Adult Social Care and Health services. There may also be opportunities to undertake higher-level qualifications and apprenticeships to further develop your career.Employer Description:Westminster City Council is committed to making the city fairer and improving the lives of everyone who lives, works and visits Westminster. We value people who are caring, collaborative, enterprising, resilient and committed to achieving the best outcomes for our communities. We foster an inclusive and supportive culture where colleagues are encouraged to learn, develop and make a meaningful difference through the Westminster Way.Working Hours :This role is based in an agile, supportive hybrid working environment, combining office and remote working. Occasional flexibility may be required to meet service needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
Commitment to complete the apprenticeship programme, including workshop attendance, learning activities and assessments.
Undertake the Level 4 Regulatory Compliance Officer Apprenticeship through Babington, the approved training provider.
Shadow and support officers across environmental health and housing disciplines, including inspections, evidence gathering and compliance checks.
Take on appropriate reactive work as competence develops, including responding to complaints and service requests under supervision.
Support enforcement activity by gathering evidence, drafting notices, preparing case files, and attending court as a witness under supervision.
Analyse and interpret data to support decision‑making and case progression.
Engage with residents, landlords, agents and internal services to provide advice on legal requirements and good practice.
Contribute to project work aligned with apprenticeship learning and service priorities.
Maintain accurate records, case notes and information in line with GDPR and council policies.
Learn how risk assessments support safe practice and contribute to this process under guidance.
Training:Training will take place through a blend of workplace learning and off-the-job training delivered by Babington. The apprentice will be based primarily at London Borough of Barking and Dagenham, with structured learning delivered through Babington's blended learning model. Training will be undertaken regularly throughout the programme, including dedicated study time, online learning, workshops and one-to-one support, alongside practical workplace experience. The apprenticeship is expected to last approximately 18- months, including end-point assessment.Training Outcome:Successful completion of the Level 4 Regulatory Compliance Officer apprenticeship may lead to career opportunities within regulatory enforcement services. Progression into a permanent role with the council may be possible, subject to individual performance during the apprenticeship and the availability of suitable vacancies.Employer Description:Barking and Dagenham is a borough that’s changing for the better. Over the past few years, we’ve been working hard to transform how we deliver services and support our community. We’re proud of our diverse and vibrant population, and we’re committed to building a borough where everyone feels respected, included, and empowered.We have a laser focus on delivering for our residents – whether it’s tackling the inequalities people face or, quite simply, delivering the best services every day.We’re creating the conditions and opportunities for people to thrive here –to make Barking and Dagenham a place people are proud of and where they want to live, work, study and stay. Ultimately, we want everyone in Barking and Dagenham to have a good quality of life and to feel like they want to put down roots, raise their family, be part of the community and get involved.As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.Our values, known as DRIVE, shape how we work:
Deliver our best every day – and do what we promise
Respond in a prompt, positive way to our community’s needs
Inspire others with our attitudes and actions
Value people for who they are and what they can do
Engage with others to improve our resilience and flexibility
We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.Working Hours :Monday to Friday, 9am to 5pm, some evening and weekend work may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Trust Administrator (Apprentice) will provide professional administrative support to the Chief Executive Officer (CEO), Senior Leadership Team and Central Services Team, whilst undertaking a structured Level 3 Business Administrator Apprenticeship.
Working alongside experienced colleagues, the postholder will develop the knowledge, skills and behaviours required to become an effective business administrator within a Multi Academy Trust. The role offers the opportunity to gain practical experience across a range of business functions including Executive Administration, Governance, Human Resources, Communications, Estates and Compliance, whilst completing the nationally recognised apprenticeship standard.
The apprentice will receive comprehensive training, coaching and mentoring throughout the programme and will progressively take on greater responsibility as their knowledge, confidence and competence develop.
The postholder will contribute to delivering an efficient, professional and customer-focused administrative service that supports the Trust's strategic priorities and enables academies to provide the very best education for children and young people.
Providing confidential administrative support to the Chief Executive Officer whilst developing an understanding of executive administration
Supporting the effective organisation of the CEO's diary, arranging meetings, appointments and events, ensuring priorities are managed appropriately with guidance where required
Acting as a professional first point of contact on behalf of the CEO, responding to telephone calls, emails and enquiries in a courteous, timely and confidential manner
Assisting with the preparation of agendas, briefing papers, reports, presentations, correspondence and other documentation using Microsoft Office 365
Learning to produce accurate meeting minutes, action logs and follow-up documentation for meetings attended by the CEO and Senior Leadership Team
Supporting the monitoring and tracking of actions arising from meetings to ensure agreed deadlines are met
Assisting with travel arrangements, accommodation bookings, hospitality and meeting logistics
Supporting the preparation and coordination of Board and Committee documentation
Maintaining confidential electronic and paper filing systems in accordance with Trust procedures and data protection requirements
Assisting with academy onboarding, conversion and Trust development projects through effective administrative coordination
Collecting, collating and presenting information requested by senior leaders
Supporting basic financial administration, including the raising of purchase orders and processing of administrative requests in accordance with Trust procedures
Assisting with the ordering and management of office supplies and equipment
Contributing ideas that improve administrative systems, digital processes and ways of working across the Trust
Training:
Qualification: Level 3 Business Administration
Duration: 18-months
Delivery: All learning will be delivered online alongside full-time placement at the trust
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:Our Trust is dedicated to transforming lives through education, rooted in the values of inclusivity, collaboration, and innovation. These principles shape everything we do, ensuring our students, staff, and communities grow and thrive together.
This website is here to provide you with the latest news, key information, and insight into our schools, vision, and impact. Whether you're a parent, student, staff member, or visitor, we hope you find everything you need - and leave feeling inspired by the work we do.Working Hours :Monday to Friday, 8.30 am to 4.30 pm, 30-minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As an Apprentice Business Support Officer, you will play a vital role in supporting the Family Connect team by processing referrals, recording information accurately, and ensuring sensitive safeguarding information is handled efficiently and confidentially.
Key responsibilities include:
Process safeguarding referrals from partner agencies, including Police, Health Services, Education, Early Help providers, and other statutory and voluntary organisations.
Record referrals and safeguarding information accurately on the appropriate case management systems
Ensure information is processed promptly and allocated in accordance with service procedures and statutory timescales
Maintain accurate electronic records and update databases in line with service requirements
Other ad hoc duties such as processing and sending letters and maintaining shared inboxes
Record information accurately, ensuring appropriate action is taken in line with safeguarding procedures
Prepare, distribute, and maintain records, reports, correspondence, and documentation
Support the organisation and administration of meetings where required
Handle highly sensitive, confidential, and often distressing information relating to children, families, abuse, neglect, domestic abuse, exploitation, and other safeguarding concerns
Training:
This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship
Training will be delivered by Heart of England Training
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/Training Outcome:This is a fixed-term for 18-months; however, this can lead to permanent position depending on course completion and performance.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9.00am - 5.00pm, but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
As an Apprentice Highways Systems and Data Officer, you'll gain key knowledge and skills by supporting the following daily tasks:
Supporting the administration and maintenance of highways systems and applications
Helping investigate and resolve routine system issues
Producing reports and performance information using highways data
Assisting with data quality improvement initiatives and data validation activities
Analysing information to identify trends and opportunities for service improvement
Supporting system testing, upgrades and new functionality implementations
Helping document business processes, user guidance and system procedures
Assisting with digital transformation projects and system integrations
Working collaboratively with colleagues, suppliers and stakeholders across the service
Providing support and guidance to system users
Developing practical skills in data analysis, business processes, digital technologies and continuous improvement
Training:This apprenticeship will provide you with the Level 3 Technician apprenticeship qualification, delivered by our training provider QA.
The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant for personalised coaching and support. These specialists ensure your successful progress, support your well being, and enable your readiness for assessments.Training Outcome:This is a fixed-term for 24-months; however, this can lead to permanent position depending on course completion and performance.Employer Description:Warwickshire County Council is the local organisation that helps run many important services for people living in Warwickshire. It works to make sure children can go to school, families can get support when they need it, roads are maintained, libraries are available, and vulnerable people receive care and help. The council also provides services for young people, supports people with special educational needs and disabilities (SEND), helps keep communities safe, and looks after public services that improve everyday life for residents across the county.Working Hours :Monday to Friday, generally 9.00am - 5.00pm, but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Telecoms Provisioning Order Analyst
Order Management | Service Delivery
UK wide – work from home – full remote working
@mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery
Location: UK wide– work from home – fully remote working
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer relationship coordination
• Service delivery management
• Network project coordination
• Resource scheduling
• Order management & provisioning administration
• Change control management
• Customer order management & enablement
• Provisioning process administration
• Dealing with OLOs and external supplier delivery teams
• Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
• Dedicated management of the order queue across all Data & Voice teams
• Coordinating between delivery teams to schedule orders & change requests
• Scheduling resources to ensure the timely delivery of customer orders
• Ensuring that partners have received confirmation of resource within SLAs
• Raising customer orders on the provisioning order management system
• Service delivery – progressing orders through the delivery process
• Utilising Vodafone, BT & Openreach workflow systems
• Understanding order management processes and dealing with OLOs and external delivery teams
• Order management and analysis
• Communicating updates & progress reports with customers
• Coordination between delivery teams to schedule works
• Supporting the delivery & completion of departmental quality assurance targets
• Supporting the IP Data Provisioning Managers in resource & order planning
• Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
• Coordination, prioritisation & management of all received critical issues
• Queue management for all Data & Voice teams across multiple systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following:
• Telecoms Provisioning Order Analyst
• Service delivery management, progressing orders through the delivery process
• Familiarity with Vodafone, BT, Openreach or other order management workflow systems
• Dealing with OLOs and external delivery teams and understating their processes
• Order management and analysis
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Lower Grade - Taking initial enquiries from service users via the telephone, email and face to face and providing advice and information
Carrying out under supervision, a programme of inspections of a range of lower risk premises to ensure compliance with legislation and to promote improvements in compliance through personal contact
Carrying out under supervision, revisits to check on compliance with formal and informal notices, the preliminary investigation of complaints and incidents and to assist with general duties
Use information technology and other methods (as directed) to maintain all necessary records and databases, interrogate data to produce reports, enable the preparation and submission of statistical returns, the compilation of management information
Be responsible for the safe keeping and maintenance of equipment ensuring it is used correctly and safely
Develop and maintain appropriate technical and professional knowledge and skills by undertaking continuous training and development and act as a full member of the Trading Standards Team and contribute to team meetings
Devise material for promotional and media campaigns and participate as required
Middle Grade - At the middle grade, the post holder will maintain and have a greater responsibility for the above duties and will have the necessary knowledge, skills, experience and qualifications to operate with a greater degree of autonomy under the general direction of the Lead Trading Standards Officer.
Higher Grade - At the higher grade, the post holder will maintain and have a greater responsibility for the above duties and will have the necessary knowledge, skills, experience and qualifications to operate independently across a range of environmental protection disciplines. Training:Trading Standards Professional Level 6.
Combining training, coaching and assessment excellence, delivers workshops, one-to-ones and reviews online via Zoom or Teams.Training Outcome:Completion of the apprenticeship provides a recognised pathway into he profession.Employer Description:North Lincolnshire Council have an aspiration to make North Lincolnshire the best place to live, work, visit and invest. We have built a strong working relationships in the pursuit of the realisation of this ambition and have delivered many successful employment and skills programmes over recent years, working hard to secure positive outcomes for our residents.Working Hours :Monday - Thursday 9am - 5pm, Friday - 9am - 4.30pm.
Out of hours working is required on a weekend and an evening/night as
dictated by service needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Logistics Coordinator / Import & Export Coordinator – Chemical DistributionChigwell£30,000–£55,000 + Hybrid Working + Excellent Benefits
Are you an experienced Logistics Coordinator, Logistics Officer or Import & Export Coordinator with a background in chemical distribution?
We’re recruiting on behalf of a rapidly growing international business that has achieved exceptional growth over the past 12 months. As the company continues to expand its logistics operation, it is looking for an experienced coordinator who understands the demands of distributing chemical products through international supply chains.
This is an excellent opportunity to join a collaborative, fast-paced environment where you’ll manage international shipments across road, sea and air. You’ll take responsibility for customs and shipping documentation, coordinate with freight partners and help ensure chemical products are transported safely, compliantly and on schedule.
The Logistics Coordinator / Import & Export Coordinator Role:
Coordinating domestic and international shipments of chemical products by road, sea and air
Managing customs-clearance documentation and import/export processes
Preparing and checking shipping documentation to ensure accuracy and regulatory compliance
Working with freight forwarders, hauliers and specialist transport providers
Negotiating rates and service levels with transport and freight partners
Liaising with suppliers, warehouses and customers to maintain smooth delivery schedules
Planning and monitoring shipments from order through to final delivery
Ensuring relevant product, transport and safety documentation accompanies each shipment
Maintaining accurate information across the ERP system and Excel
Resolving delays, documentation queries and delivery issues proactively
Working closely with internal teams to meet customer deadlines and operational priorities
Supporting continuous improvement across logistics and supply-chain processes
About You:
To be considered, you will need previous experience working within a distribution business involving chemical products. You should already be confident managing international freight and able to make an impact without requiring extensive training.
You may currently be working as a Logistics Coordinator, Logistics Officer, Import & Export Coordinator, Freight Coordinator, Shipping Coordinator, Supply Chain Coordinator, Logistics Planner or Transport Coordinator.
You will also have:
Previous logistics or supply-chain experience within a chemical distribution company or a closely related chemicals environment
Experience coordinating international freight by road, sea and/or air
A good understanding of the documentation and compliance requirements associated with transporting chemical products
Strong knowledge of customs-clearance procedures and import/export documentation
Experience working with and negotiating with freight forwarders, hauliers and transport providers
A good understanding of international supply-chain operations
Experience using ERP systems; Microsoft Dynamics experience would be advantageous
Strong Excel skills
Excellent attention to detail and a proactive approach to problem-solving
The confidence to manage multiple priorities in a fast-moving environment
Strong communication skills and the ability to build effective relationships with suppliers, customers and logistics partners
What’s on Offer?
Salary of £30,000–£55,000, depending on experience
Hybrid working, with two days per week from home
Flexibility over hybrid-working days
Working hours of 8:00am–4:30pm
Private healthcare
Electric vehicle salary-sacrifice scheme
On-site EV charging
Pension salary sacrifice
Structured onboarding with a dedicated buddy and ongoing support
Genuine long-term career opportunities within a business experiencing significant growth
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
