We are looking for a highly motivated Customer Service Manager to join a growing family business based just outside Bicester. This is a full-time, permanent, onsite role offering a salary of £35,000–£40,000.
Created as a result of continued growth and expansion, this brand-new position is fast-paced and hands-on, suited to someone who thrives in a high-volume customer environment, is passionate about customer service and confident in team management . You'll be given the autonomy to run your department and make your mark.
Key Responsibilities for the Customer Service Manager:
Manage the day to day running of the customer service department
Lead, manage and motivate the customer service team, creating a positive culture and working environment
Monitor and manage workloads to ensure service levels are achieved consistently
Resolve any escalated complaints promptly
Monitor and manage KPIs
Support in managing customer service budgets
Effectively manage order and customer enquiry systems
Work closely with other department to ensure high standards of service are maintained and accuracy of orders
Drive continuous improvement with process, performance
Act as Duty Manager when required for the site
Key Skills Required for the Customer Service Manager:
Proven experience in managing a customer service team
Strong, collaborative leadership experience
Adaptable in a changing environment
Able to prioritise and manage multiple tasks
Ability to create and nurture a positive culture
Experience in managing high volume, fast paced customer service environment
Proficient IT skills, SAP would be an advantage
Proactive mindset, with excellent problem solving skills
Highly organised with meticulous attention to detail
Confident communicator, able to build strong relationships
Own transport essential
What’s in it for you?
Salary of between £35,000 and £40,000
25 days holiday plus bank holidays
Employee discount scheme
Food for lunches provided
Health and well being programme
Free onsite parking
Be part of a growing and developing business
....Read more...
Customer Service Manager required for a leading engineering business delivering innovative solutions to global markets.
This well-established engineering company serves a diverse range of industries, including aerospace, defence, medical, industrial automation, security, utilities, automotive, and leisure. They offer both standard and bespoke solutions through their in-house application engineering team.
This opportunity is based in Keighley, making it easily commutable from surrounding areas such as Shipley, Bingley, Baildon, and Silsden.
Key Responsibilities of the Customer Service Manager include:
Acting as the main point of contact for customer enquiries regarding delivery schedules and technical specifications
Managing account relationships with both new and existing clients, including prestigious global accounts
Working closely with production, sales, and warehouse teams while overseeing day-to-day operations and logistics
Managing fast paced and complex projects from initial enquiry through to delivery
Leading and developing a small team
Salary & Benefits on offer for the Customer Service Manager
Competitive salary: £32,000 – £37,000 (dependent on experience)
28 days annual leave (including statutory holidays), increasing with length of service
4-day working week (Monday to Thursday)
Access to healthcare and pension schemes
Opportunities for professional development and training
To apply for the Customer Service Manager position, please click “Apply Now” and attach an updated copy of your CV. Alternatively, contact Lewis Lynch at E3 Recruitment for more information.....Read more...
Bodyshop Manager
Ref - 242667
- Salary Up to £85,000 OTE
- Monday to Friday
- 21 days holiday plus bank holiday
- Ongoing training keeping your accreditations up to date
- pension & save-as-you-earn share scheme
- A Benefits App giving a huge range of retailer discounts and cashback deals, Virtual GP, Cycle to work, plus much more
- Permanent Vacancy
Our client, a great Bodyshop/Accident Repair Centre group in the Edinburgh area currently looking for a Bodyshop Manager, to join their busy team.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Monitor and achieve performance metrics, including KPIs, to maintain operational efficiency.
- Manage budgets, resources, and costs to optimize profitability.
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience as a Bodyshop Manager or similar leadership role in the automotive repair sector.
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Manager £85,000 Bodyshop Edinburgh
Bodyshop Manager, Site Manager, General Manager, Workshop Manager....Read more...
Bodyshop Manager / Vehicle Damage Assessor:
- Up to £80,000 per annum
- Company Benefits
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in the Surbiton area are currently looking for an experienced Bodyshop Manager / Vehicle Damage Assessor.
Roles and Responsibilities for the Bodyshop Manager / Vehicle Damage Assessor role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
- Provide
- Accurately and professionally assess a wide range of vehicles
- Use computerised estimating systems
- Calculate costings and the time required to complete all necessary repairs
- Liaise regularly with insurance engineers
- Contact customers to provide updates
Skills and experience required as a Bodyshop Manager / Vehicle Damage Assessor:
- Previous experience in a similar role or as a Workshop Control is required for this position
- Must have experience using estimating software (ideally Audatex)
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager / Vehicle Damage Assessor £80,000 Bodyshop Surbiton
Bodyshop Manager, Site Manager, General Manager, Workshop Manager, vda....Read more...
We are looking for an engaging and proactive Staff Dining Manager to run a large, fast-paced staff dining café within a premium corporate contract catering site in London. This role suits someone who thrives on creating great experiences, leads from the front and enjoys bringing personality, pace and positivity to their operation. With 600 covers per day and £6,000 in daily sales, this is a high-energy, weekday-only role offering real ownership and work–life balance.The offer
£40,000 per annumMonday to Friday only - daytime hoursNo evenings or weekends!Corporate, professional working environmentStrong support structure and development opportunitiesExcellent work–life balance
The role
Oversee the full day-to-day operation of a busy staff dining café.Manage service for approximately 600 covers daily.Lead, inspire and organise a team of 10–12, including baristas, supervisors and general assistants.Champion customer experience and service excellence.Build a positive, energetic team culture on the floor.Take full responsibility for standards, service flow and atmosphere.Work closely with and report into the General Manager.
The operation
High-volume, modern staff dining environment.£6k daily turnover.Customer-focused, fast-moving service model.Quality-driven food & beverage offer with a strong hospitality feel.
The Staff Dining Manager
Background as a Staff Dining Manager, Catering Manager or F&B Manager within contract catering.Natural people-leader with a hands-on management style.Excellent commitment and longevity within previous roles.
If you are keen to discuss the details further, please apply today or send your cv to yasmin at COREcruitment dot com....Read more...
Customer Service Assistant - B2B Drinks Platform – London – Up to £31,500 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office. What this business offers:
A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Customer Service Manager responsibilities include:
Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications.
The Ideal Customer Service Manager candidate:
Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
The Bodyshop Manager role:
- Up to £75,000 per annum + Bonus (Realistic OTE £100K +)
- Car Allowance
- Excellent Benefits
- Permanent Role
We have a fantastic opportunity for an experienced Bodyshop Manager to join a leading Bodyshop in the Slough area.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Maximise utilisation of human resources; parts ordering; site control; sub-contracting; valeting
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control / Bodyshop Manager is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202 552915 or piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager - £75k - Bodyshop Slough....Read more...
The main purpose of the Customer Service Operator is to deliver effective and efficient customer-facing services, by processing maintenance, undertaking compliance-related tasks and resolving customer requests/queries/complaints.
Management for all customer queries/requests/complaints received in Customer Services from Amey employees, clients and contractors.
Answering high volumes of calls within agreed targets for each contract.
Ensuring excellent levels of customer service and service delivery are maintained and exceeded.
Process calls, e-mail, and web requests via Amey’s chosen software.
Job ownership of all processed requests through to completion. This will include progress chasing and liaison with clients and on-site staff.
Escalating customer requests / queries / complaints as appropriate.
Understanding relevant contract response times and Service Level Agreements in the transacting of customer queries/requests/complaints.
General Customer service activities
General Administration tasks that are required for normal functioning and out of scope projects for Customer Services.
Completion of all shift responsibilities, such as, monitoring of web events, e-mail events, and external web applications systems and running of daily/weekly/monthly reports.
Demonstrate confidence in daily responsibilities and system use for existing and new clients.
Proactively following up to see cases through to completion, and making proactive outbound telephone calls.
Ensuring a high level of attention to detail in all work tasks, i.e., cases, reports, requests.
Adhering to Amey company policy and Customer Services processes.
Record and report any ‘non-compliance’ issues to a Team Leader/Manager as soon as practicable.
To provide regular management information reports as and when required.
Assist in the delivery of targeted Customer Services training to new employees as and when required.
Assistance in the creation and analysis of performance/improvement reports, to be sent to the Customer Services Manager at the end of each month.
Scheduling responsive and planned appointments for field-based operatives across the business.
Training:As part of your apprenticeship, you will be enroled onto a Customer Service Practitioner level 2 apprenticeship which will take approximately 15 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Training Outcome:Throughout your programme, you will receive first-class mentoring and a structured learning and development programme to enable your professional and personal development. Employer Description:Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday between 8:00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To provide general office and customer service support including filing and photocopying and archiving of records
Paying, receiving and processing payments via computerised systems and the raising of debtor accounts under the direction of the Parking Case Officers Manager, Admin Support Officer
Receiving and processing related correspondence and applications
Dealing with related enquiries over the telephone or face to face in reception
Assist with ticket reconciliation's under the direction of Parking Enforcement Officers, Supervisors or Managers
Prepare and process applications for road closures under the direction of a Parking case Officer
Liaise with managers, other office staff, the public and other outside agencies as necessary under the guidance of the Parking and Operations Manager, Parking Case Officer, Section 106 and Play Officer and Cleaning Supervisor
To assist with the preparation of all team meetings within the Parking and Public Realm service including recording minutes, maintaining records of all meetings internally and with outside agencies and the general public
Provide support to the Parking and Operations Manager and Admin Support Officer
You will be expected to attend and record your entitlement of 20% off-the-job training that is provided either by the organisation or the training provider for the purpose of achieving the knowledge, skills and behaviours of the apprenticeship standard relating to this post
To assist with pitch bookings, record keeping, and staff time sheets
Any other duties requested
Training:
Customer Service Practitioner Apprenticeship Standard qualification at Level 2
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English, if required
Delivery will be in the workplace with an assessor or coach through a combination of assessment, coaching, training and mentoring
The minimum duration on the apprenticeship is 12 months, with an additional 3 month for an externally assessed end point assessment
A total of 15 months plus functional skills, if required
Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here:
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Training Outcome:
Upon completion there may be an opportunity to apply for further apprenticeship positions within the authority
There will also be opportunities to apply for vacancies within the local authority
This qualification will ensure you gain a good understanding and experience within an office environment which will open many opportunities either within the local authority or with an external employer
Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea.
It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :The post holder will be required to work office hours, Monday to Thursday, 8.45am - 5.15pm and Friday, 8.45am - 4.45pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for a Field Service Engineer, based in North Wales, to work for a company delivering industry leading IoT solutions.
The Field Service Engineer, based in Wales, will report into the Technical Operations Manager and will be required to operate with a high degree of autonomy whilst working against pre-defined work schedules.
Key Responsibilities and Accountabilities
Installation and corrective maintenance of all company Leisure products on customer sites in accordance with agreed service level agreements.
Develop strong relationships with key personnel at customer sites (Owners / General Managers / Sales Managers / Administrators / Security Teams).
Proactively manage weekly schedules ensuring that customers are delivered the optimum service.
Identification, survey installation and maintenance of infra-structure on new and existing customer sites.
Provide national emergency breakdown cover.
The Field Service Engineer, in Wales will be willing and able to undertake extensive travel within the North Wales, therefore a current driving license that is valid in the UK is essential.
APPLY NOW for the Field Service Engineer Job opportunity based in Wales by sending your CV to Adighton@redlinegroup.Com.....Read more...
Area Sales ManagerTwickenham
£40,000 - £50,000 Basic + Bonus + Family Feel Environment + Stability + Specialist Industry + Market Leader + Private Health care and Dental care + Car + IMMEDIATE START Are you looking for an Area Sales Manager role
with in a company who appreciates and develops their staff, with some electrical or mechanical engineering knowledge? Work for a great hire and service company in a niche industry, who pride themselves on providing a high quality service and valuing their staff.
This recession proof business hires and services a variety of products across the UK supplying to different specialist industries and are well known market leaders. The lucky applicant will work as a Technical Sales Manager and will carry out a variety of work. Work in a place where you can enjoy a great role for a market leader whilst feeling appreciated and treated as more than just a number in a stable industry.
This Area Sales Manager role will include:
* Area Sales Manager role - covering TW/KT postcodes * Full product training * 50/50 account management and new business split * Building relationships with customers * Customer visits
The successful Area Sales Manager will have:
* Background as an Area Sales Manager or similar * Working with plant/powered access equipment is ideal * Experience selling technical products needed * Live commutable to Twickenham and happy to travel
If interested, please apply or contact Georgia Daly on 07458163040.
Keywords: technical sales manager, sales engineer, technical sales, powered access, plant, mechanical, twickenham, sutton, slough, kingston upon thames, london
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd We can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Operations Manager – Multi-Temperature Wholesale Organisation - £60K + Benefits My client is a leading multi-temperature wholesale organisation with a fantastic reputation across the UK.They are seeking an Operations Manager join their team. The successful Operations Manager will have overall responsibility for the smooth running of their day-to-day operations, ensuring compliance, efficiency, and excellent customer service. You will manage a team across warehouse, transport, and logistics, driving a culture of safety, performance, and continuous improvement across two multi-temperature warehouse sites.This is the perfect role for a high performing Operations Manager looking to join an exciting business who can match their ambition and offer genuine career progression opportunities.Responsibilities include:
Lead and manage warehouse and transport operations across ambient, chilled, and frozen environments.Ensure compliance with health & safety, food safety, and temperature control regulations.Oversee inventory management and stock accuracy.Drive operational efficiency and cost control, without compromising service quality.Develop and lead a high-performing team, providing training, coaching, and support.Monitor KPIs and implement improvements to achieve operational targets.Work closely with senior management to support business growth and customer satisfaction.Manage relationships with suppliers, contractors, and key stakeholders.
The Ideal Operations Manager Candidate:
Proven experience in an operational management role within wholesale, distribution, logistics, or FMCG (multi-temperature experience preferred).Strong leadership skills with the ability to motivate and manage diverse teams.Knowledge of compliance and regulatory requirements in food storage and distribution.Excellent organisational, problem-solving, and decision-making skills.Strong communication and stakeholder management abilities.Results-driven, with a focus on efficiency and continuous improvement.
If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com....Read more...
Business Development Manager – Garage Equipment
We are seeking a Business Development Manager / Field Sales Executive / Area Sales Manager ideally with experience in the Commercial Vehicle, Garage Equipment and Workshop Equipment sector.
This role offers autonomy to manage your region, the chance to grow your network and career in automotive aftermarket sales, and high earning potential with a competitive base salary, bonus, and company car. You will drive new business, manage client relationships, and support workshops with a full-service solution for capital equipment sales, backed by our in-house installation and service teams.
Basic Salary: c. £40k–£50k + Bonus + Car + Benefits + Pension
Location: Midlands / South UK (Central / South preferred)
Key Responsibilities
Build and maintain strong relationships with commercial vehicle and PSV workshops.
Manage the full sales process from enquiry to handover to installation and service teams.
Identify opportunities to grow sales and expand the customer base.
Requirements
Proven sales experience in the automotive aftermarket, ideally with commercial vehicles.
Strong technical understanding of workshop equipment and capital products.
Driven, self-motivated, and passionate about sales and customer relationships.
Ready to take the next step?
Send your CV and a short note explaining your fit to Robert Cox at Glen Callum Associates Ltd at or call Rob on 07398 204832
Job Ref: 4316RC
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.
....Read more...
Business Development Manager – Garage Equipment
We are seeking a Business Development Manager / Field Sales Executive / Area Sales Manager ideally with experience in the Commercial Vehicle, Garage Equipment and Workshop Equipment sector.
This role offers autonomy to manage your region, the chance to grow your network and career in automotive aftermarket sales, and high earning potential with a competitive base salary, bonus, and company car. You will drive new business, manage client relationships, and support workshops with a full-service solution for capital equipment sales, backed by our in-house installation and service teams.
Basic Salary: c. £40k–£50k + Bonus + Car + Benefits + Pension
Location: Midlands / South UK (Central / South preferred)
Key Responsibilities
Build and maintain strong relationships with commercial vehicle and PSV workshops.
Manage the full sales process from enquiry to handover to installation and service teams.
Identify opportunities to grow sales and expand the customer base.
Requirements
Proven sales experience in the automotive aftermarket, ideally with commercial vehicles.
Strong technical understanding of workshop equipment and capital products.
Driven, self-motivated, and passionate about sales and customer relationships.
Ready to take the next step?
Send your CV and a short note explaining your fit to Robert Cox at Glen Callum Associates Ltd at or call Rob on 07398 204832
Job Ref: 4316RC
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
Business Development Manager – Garage Equipment
We are seeking a Business Development Manager / Field Sales Executive / Area Sales Manager ideally with experience in the Commercial Vehicle, Garage Equipment and Workshop Equipment sector.
This role offers autonomy to manage your region, the chance to grow your network and career in automotive aftermarket sales, and high earning potential with a competitive base salary, bonus, and company car. You will drive new business, manage client relationships, and support workshops with a full-service solution for capital equipment sales, backed by our in-house installation and service teams.
Basic Salary: c. £40k–£50k + Bonus + Car + Benefits + Pension
Location: Midlands / South UK (Central / South preferred)
Key Responsibilities
Build and maintain strong relationships with commercial vehicle and PSV workshops.
Manage the full sales process from enquiry to handover to installation and service teams.
Identify opportunities to grow sales and expand the customer base.
Requirements
Proven sales experience in the automotive aftermarket, ideally with commercial vehicles.
Strong technical understanding of workshop equipment and capital products.
Driven, self-motivated, and passionate about sales and customer relationships.
Ready to take the next step?
Send your CV and a short note explaining your fit to Robert Cox at Glen Callum Associates Ltd at or call Rob on 07398 204832
Job Ref: 4316RC
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
Business Development Manager – Garage Equipment
We are seeking a Business Development Manager / Field Sales Executive / Area Sales Manager ideally with experience in the Commercial Vehicle, Garage Equipment and Workshop Equipment sector.
This role offers autonomy to manage your region, the chance to grow your network and career in automotive aftermarket sales, and high earning potential with a competitive base salary, bonus, and company car. You will drive new business, manage client relationships, and support workshops with a full-service solution for capital equipment sales, backed by our in-house installation and service teams.
Basic Salary: c. £40k–£50k + Bonus + Car + Benefits + Pension
Location: Midlands / South UK (Central / South preferred)
Key Responsibilities
Build and maintain strong relationships with commercial vehicle and PSV workshops.
Manage the full sales process from enquiry to handover to installation and service teams.
Identify opportunities to grow sales and expand the customer base.
Requirements
Proven sales experience in the automotive aftermarket, ideally with commercial vehicles.
Strong technical understanding of workshop equipment and capital products.
Driven, self-motivated, and passionate about sales and customer relationships.
Ready to take the next step?
Send your CV and a short note explaining your fit to Robert Cox at Glen Callum Associates Ltd at or call Rob on 07398 204832
Job Ref: 4316RC
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
We are looking for a driven individual to join our Customer Service team to assist in delivering an outstanding customer experience as first point of contact. As a customer service parts advisor, you will deliver exceptional customer service, maximise sales opportunities and gain excellent product knowledge.
Duties:
Promote good customer relations
Identify accurately customer requirements
Locate, issue and document the sale of parts to customers and workshops, inspecting for quality prior to supply
Maintain and continually improve the quality of service provided to the customer
Trained - to receive, inspect and check documentation of all incoming parts
Trained - to adequately package material, which is to be dispatched from the parts department
To carry out any additional duty relative to the parts department as requested
Training:Training is delivered in the workplace with visits from S&B Automotive Academy's Customer Service Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of electronic logbook which both employer and the apprentice will have access to 24/7 365 days a year.Training Outcome:Apprenticeships are a unique way to begin a career where you get hands‐on training, technical classroom instruction, and a paycheck all at the same time. There are lots of different ways you can use your skills from this apprenticeship to expand in the future.Employer Description:Moto-Tech Fleet Servicing is one of the largest independent garages in Bristol with branches in both St Philips and Bedminster. With prices considerably cheaper than that of a main dealer, we provide value for money combined with a professional, friendly and honest approach.
We offer a full range of garage services including MOTs (Class IV, V & VII), Servicing, Diagnostics & Repairs. We cover all makes of cars and light commercial vehicles. Fleet servicing specialistsMoto-Tech are specialists in Fleet Servicing, whether you have a small or large fleet of vehicles, owned or leased, we can offer you a tailored solution that will save your company both time and money.
We are approved agents for most leasing companies, including Arval, ARI Fleet, Fleet Assist., GE, HSBC, Hitachi, PHH, Carillion, Lloyds, Lombard, Lex Autolease, Masterlease, Inchcape, Northgate, Pendragon, Seven Asset, Venson, Velo and more…Working Hours :Monday- Friday
7:30am- 5pm
40 Hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This role supports the day‑to‑day delivery of catering, cleaning and customer service within a large junior dining facility at Catterick Garrison. Working on the frontline, the General Service Assistant helps ensure that food service, dining areas and back‑of‑house spaces are maintained to a high standard. The role involves working flexibly across multiple service areas, including the main canteen and the on‑site “Farmacy” counter where milkshakes, smoothies and protein shakes are prepared. You will work closely with the Mess Manager and wider team to maintain service standards, uphold health and safety requirements and support the smooth running of the site. Public transport to the site is limited, so candidates should be local or able to travel by car. You must be 18 or over due to site requirements.
• Supporting the day‑to‑day delivery of food service within a large junior dining facility• Serving customers and supporting the preparation of food and drinks• Preparing and serving milkshakes, smoothies and protein shakes at the on‑site “Farmacy” counter• Maintaining cleanliness across dining, service and back‑of‑house areas• Assisting with stock rotation and basic stock checks• Helping with deliveries, including unloading and storing items correctly• Processing payments in line with cash handling procedures• Following food hygiene, health and safety and company procedures at all times• Participating in team briefs, safety briefs and required training (classroom and e‑learning)• Carrying out any reasonable tasks requested by the manager, including supporting other departments where trained• Providing friendly, customer‑focused service to all personnel using the facilityTraining Outcome:While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. The apprenticeship will give you strong, transferable hospitality skills that can support future roles within Aramark or elsewhere in the industry. Depending on business needs, there may be opportunities to progress into roles such as Hospitality Assistant, Catering Assistant, Team Leader or Supervisor. The Level 2 qualification also provides a natural pathway into further training such as the Hospitality Supervisor Level 3 apprenticeship or other specialist hospitality qualifications.Employer Description:Aramark are a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark their teams share a passion for hospitality, delivering great things for our people, partners and communities.Working Hours :Exact shifts to be confirmed by employer.Skills: Customer care skills,Team working,Learner of new skills,Fast paced....Read more...
Services Sales Account Manager required to work with plastics, food, chemical and pharmaceutical manufacturing client facilities across the South of England. You will also be the central point of contact for key accounts on all technical issues.
Requirements
Sales engineering experience in a manufacturing client focused role.
Technical background in HVAC, chiller, dry air coolers, cooling towers, process skids or Temperature Control Units.
Environmental system design and installation, site service and maintenance planning skills.
Responsibilities
Drive UK service contract growth to achieve annual budgets and KPIs.
Work closely with service operations to help ensure an unrivalled, first class customer experience.
Grow accounts year on year.....Read more...
Senior Service Operations Strategy Manager
Barnsley – Office Based
Up to £60,000
The Opportunity:
You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable of supporting future growth.
The Role:
Lead and develop senior operational managers and team leads across multiple operational functions.
Provide strategic leadership to the Head of Operations and Call Operations Manager, setting clear expectations, priorities and performance objectives at a senior level.
Enable and support operational leaders to set objectives for their teams.
Act as a coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction.
Strengthen the operational leadership layer to support future growth and increased service complexity.
Lead the identification and closure of significant process gaps.
Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality and consistency.
The Person:
Proven experience leading service operations, service desk or customer support functions in a service-led organisation.
Strong people leadership with experience building and developing high-performing teams.
Hands-on knowledge of customer support platforms (e.g. Zendesk, Freshdesk, Jira Service Management) would be desirable.
Demonstrable experience improving operational processes and efficiency.
Highly organised, with the ability to manage multiple priorities effectively.
Strong communication and stakeholder management skills.
Experience leading change and embedding continuous improvement.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting global QSR concept, in a bustling location, is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting global QSR concept, in a bustling location, is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting global QSR concept, in a bustling location, is seeking a highly hands-on General Manager to lead the team and drive the success of the store in Johnston, RIKey Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
Apply now to be part of this exciting launch!If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
General Manager – QSR Business - Up to $75,000Flushing, NYThe Role:Our client is an exciting Global QSR concept who is seeking a highly hands-on General Manager to lead the team and drive the success of a new store. Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.Outstanding organisational and communication skills.
If you are keen to discuss the details further, please apply today or send your cv to Cassidy....Read more...
An opportunity has arisen for a Senior Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Senior Service Advisor, you will oversee the end-to-end service journey, ensuring a smooth, professional and customer-focused experience.
This full-time permanent role offers a salary range of OTE £25,000 - £50,000 and benefits.
You will be responsible for:
? Acting as the main point of contact for customers attending the service department
? Coordinating workshop bookings and monitoring vehicle progress to agreed timescales
? Keeping customers informed throughout the day via appropriate communication channels
? Explaining completed work clearly at vehicle handover and arranging onward mobility where required
? Promoting essential repairs and maintenance in a professional, ethical manner
? Ensuring job cards, invoices and service records are completed accurately
? Supporting workflow within the department and assisting with more complex customer queries
What we are looking for:
? Previously worked as a Senior Service Advisor, Service Advisor, Service Adviser, Service Team Leader, Automotive Service Advisor or in a similar role.
? Have 3 years of experience in a franchised or main dealership environment
? Strong knowledge of aftersales processes and workshop operations
? Leadership capability or experience supporting a Service Manager
? A consistent track record of achieving service KPIs and upselling objectives
? The ability to manage multiple customers and priorities in a fast-paced setting
? A full UK driving licence
Shift:
? Monday to Friday: 08:00 - 18:00
? Saturdays: 1 in 3 rota, 08:00 - 12:30
What's on offer:
? Competitive salary
? Bonus potential
? Generous holiday allowance plus bank holidays
? Company pension scheme
? Staff discounts on vehicles, servicing, parts and related products
? Refer....Read more...
