Bodyshop Manager / General Manager
Ref - 109469
- Salary: Paying up to £80,000 basic plus bonus for the right person
- Excellent bonus opportunity
- Car allowance
- Flexible working hours
- 4 weeks holiday plus bank holidays
- Pension contributions.
- Permanent Vacancy
Our client, a large busy Bodyshop/Accident Repair Centre in Suffolk are currently looking for an experienced manager to run their highly successful site, who deal with both car and commercial vehicles.
You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Manager £100,000 plus Bodyshop Suffolk
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
Role Overview
We are currently looking for a Key Account Manager to join a leading healthcare company, covering the North of England (Leeds, York, Sheffield areas).
As the Key Account Manager, you will play a pivotal role in achieving territory sales targets by developing and managing relationships with customers, ensuring they receive outstanding customer service.
Key Duties and Responsibilities
Your duties as the Key Account Manager will be varied however the key duties and responsibilities are as follows:
1. Delivery of the sales plan through prospecting, closing sales leads, and ensuring high-quality demonstrations to support sales.
2. Create, develop, and execute territory and customer sales strategies, frequently reviewing and updating action plans.
3. Build, develop, and maintain long-term relationships with customers, ensuring the timely and successful delivery of solutions to their needs.
4. Ensure that all customer issues are resolved promptly through effective, timely internal communication.
Role Requirements
To be successful in your application to this exciting opportunity as the Key Account Manager we are looking to identify the following on your profile and past history:
1. Relevant degree in Biosciences or STEM discipline.
2. Proven industry experience in sales and customer relationship management, ideally within the healthcare or biotechnology sector.
3. A working knowledge and practical experience with CRM systems and sales strategy development would be advantageous.
Key Words:
Key Account Manager / Healthcare Sales / Customer Relationship Management / Territory Sales / Sales Strategy / CRM Systems / Sales Plan / Customer Service / Sales Targets / Internal Communication....Read more...
Bodyshop Manager:
- Up to £56,000 per annum + Bonus
- Company Benefits
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in the Portsmouth area are currently looking for an experienced Bodyshop Manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager £56,000 Bodyshop Portsmouth
Bodyshop Manager, Site Manager, General Manager, Workshop Manager ....Read more...
Bodyshop Manager
Ref - 106198
- Salary is negotiable depending on experience
- Monday to Friday
- 21 days holiday plus bank holiday
- Ongoing training keeping your accreditations up to date
- pension & save-as-you-earn share scheme
- A Benefits App giving a huge range of retailer discounts and cashback deals, Virtual GP, Cycle to work, plus much more
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in the North East are currently looking for an experienced Bodyshop manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Monitor and achieve performance metrics, including KPIs, to maintain operational efficiency.
- Manage budgets, resources, and costs to optimize profitability.
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience as a Bodyshop Manager or similar leadership role in the automotive repair sector.
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Manager £70,000 Bodyshop North East
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
Loughton, EssexJob Role: Fishmonger Manager Sector: Premium Food Hall Contract: 40 hours per weekAn exciting opportunity has arisen for an experienced Fishmonger Manager to join a prestigious new premium supermarket and food hall located in Loughton, Essex. This innovative concept combines the best of fresh, artisanal food with a high-end shopping experience, making it a unique destination for an affluent customer base.The Fishmonger Manager will oversee the fish and seafood department, ensuring premium quality products, exceptional customer service, and smooth daily operations. This role offers the chance to lead a team, showcase your expertise, and contribute to the success of a standout new retail venture.Key Responsibilities:
Manage and supervise the fish and seafood department, including staffing.Maintain the highest standards in the preparation, display, and presentation.Lead by example in delivering outstanding customer serviceAssist in product selection and cooking advice.Collaborate with suppliers to ensure a consistent supply of fresh, high-quality products.Ensure compliance with food safety, hygiene, and health regulations.Create appealing displays that highlight the quality and freshness of products.Monitor inventory levels, stock rotation, and product quality.Handle customer feedback and resolve issues professionally.Support cost control and pricing strategies to optimize profitability.
The Fishmonger Manager we’re looking for:
A skilled professional with experience as a Fishmonger ManagerStrong leadership and team management skills, with the ability to inspire and motivate.Exceptional customer service skills and a passion for fresh, high-quality produce.In-depth knowledge of food safety regulations and best practices.Proficiency in inventory management, stock control, and supplier coordination.A detail-oriented approach to product presentation and merchandising.Flexibility to work weekends and holidays as required.
Apply Today: Are you an experienced Fishmonger Manager looking for an exciting new challenge?Contact Olly at COREcruitment dot comTop of FormBottom of Form....Read more...
ROLE TITLE: Shop Team MemberREPORTS TO: General ManagerThe shop Team Member works as part of a team in a multi skilled environment. They play apivotal role within It’s Bagels by ensuring our customers receive amazing service thatwows every time. They also ensure our bagel sandwiches are prepared, packaged to thehighest possible standards, whilst complying with all quality checks and food safety controlmeasures.KEY RESPONSIBILITIESCustomer Service
To deliver customer service that wows every time by following the Steps of serviceTo confidently answer queries regarding our productsTo handle minor customer complaints following our standard guidelinesTo adapt your service style and delivery following the It’s Bagels customer profile modelTo keep up to date with the latest customer and Google reviews and areas in the servicethat need improving.To demonstrate teamwork by supporting the team in completing various tasks todeliver a great customer experience.To follow the daily shift planner as directed by the manager on duty
Food Preparation
To prepare, pack all hot food and cold items following the brand standardguidelines.To operate all hot food preparation equipment following the brand standardguidelines.To setup all workstations following the brand standard guidelines.To keep pace during hot food production.To open, shop and label food correctly following It’s Bagels Standards.To report to the Manager any ingredients that do not meet the right quality set in thestandard guidelines.To accurately report to the Manager/Team Leader all waste that may have resultedfrom food production, damaged or dropped on the floor.To use scoops and scales to consistently portion food following the standard guidelines
Financial
To ensure all waste is consistently recorded accurately throughout the day.To handle till transactions swiftly and accuratelyTo apply marketing discounts in line with the discount’s terms and conditions.To inform the Manager/Team Leader of any errors in processing till transactionsCleanlinessTo clean all workstations using the correct tools and chemicals adhering to all Health &Food Safety Standards.To dismantle and clean all hot food production equipment following the standard guidelinesTo complete cleaning tasks in the cleaning schedule as directed by the Manager/TeamLeader following all Health & Food Safety Standards
Health & Food Safety
To adhere to all Health & Safety policies and standards.To adhere to all Food Safety policies and standards.To adhere to all uniform standards in line with company policyTo wear personal protective equipment (PPE) supplied by the company in line with allHealth & Safety Policies.To operate and use all equipment supplied in line with the training and Health &Safety standards.To check food temperatures and complete all Food safety checks in line with theFood Safety Policy.To clean food preparation areas using the 2-stage cleaning method following all Health& Safety StandardsTo produce food that adheres to all standards outlines in the Food Safety Policy.To efficiently work together as a team in order to deliver a smooth operation for ourcustomers.
The Candidate
The right candidate will demonstrate our core ValuesHas previous experience in a customer service environmentExcellent verbal communicationWell-groomed and fully adherent to our uniform standards.Must be flexible to work suitable shift patternsShows initiative and willingness to learn....Read more...
Area Manager – Premium Café OperationsWales, Swansea Salary: Up to £60,000 (including a £5,000 car allowance)Are you an experienced leader in the hospitality industry looking for your next challenge? We are seeking an Area Manager to oversee multiple café locations, ensuring exceptional service, operational efficiency, and business growth.About the Company:This is an exciting opportunity to join a well-established and highly recognised café brand that is a trusted name in the UK. With a strong reputation for quality food, great coffee, and warm hospitality, the company prides itself on creating a welcoming environment for customers while maintaining high operational standards.As a key player in the hospitality sector, the brand is committed to continuous improvement, investing in its teams, and delivering exceptional service. With a strong customer base and ambitious growth plans, this is a fantastic opportunity for an experienced Area Manager to contribute to the success of a respected and well-loved business.Key Responsibilities:
Lead and support café teams across multiple locations to deliver outstanding customer experiences.Drive sales performance and ensure profitability across all sites.Implement and uphold operational standards, ensuring compliance with health and safety regulations.Recruit, train, and develop managers and teams to maintain high service levels.Analyse business performance, identify opportunities for improvement, and implement strategic initiatives.Ensure consistency in brand standards, product quality, and customer satisfaction.
What We’re Looking For:
Proven experience as an Area Manager, Multi-Site Manager, or similar leadership role within hospitality or retail.Strong commercial awareness with a track record of driving sales and operational performance.A hands-on, people-focused leader who can inspire and motivate teams.Ability to manage multiple sites and adapt to a fast-paced, customer-focused environment.Full UK driving licence and willingness to travel between locations.
....Read more...
Supporting the lettings team in delivering their administrative requirements
Supporting the Operations Manager with any wider office administration tasks
Answering calls and processing applicant enquiries
Drafting tenancy documentation, processing referencing, and sending out mandatory legislative documents to tenants
Assisting with walk-in customers and contractors
Training:
Level 2 Customer Service Practitioner qualification
You will receive specific on the job training from the employer in your workplace at Martin & Co
Off the job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work based and will be given time in the working week to study towards the theory element of the programme
Training Outcome:Once you’ve completed your Customer Service Practitioner Apprenticeship, there are several progression routes available, dependant on your industry and job role:
Customer Service Specialist (Level 3)
Business Administrator (Level 3)
Team Leader (Level 3)
You can also progress into a variety of job roles, such as Customer Service Supervisor, Customer Service Manager, Customer Experience Manager and many more!Employer Description:We are an established estate and letting agent based in Plymouth. We specialise in sales, lettings and property management and take pride in delivering an exceptional service to sellers, buyers, landlords and investors alike
Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. Our company has always been at the forefront of property marketing technology, but our biggest strength is the genuinely warm, friendly and professional approach that we offer all our clients. Conveniently located on Mutley Plain, as one of the leading estate agents in Plymouth, we recognise that our customers share our passion for
property.
We're experienced and qualified letting agents in Plymouth - as members of the Association of Residential Letting Agents (ARLA) we have Client Money Protection insurance in place to ensure your money is safe. In addition, we are members of The Property Ombudsman and abide by the Trading Standards Approved Code.
We offer a wide range of properties for rent not only in Plymouth but also in the surrounding areas of Saltash, Callington, North Plymouth – Crownhill, Derriford and Woolwell, Tavistock and to the west and south in Plympton, Plymstock, Ivybridge and the South Hams.Working Hours :Monday to Friday 9am - 6pmSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Flagship Assistant Store Manager
Central London
Salary £35,000 + Benefits
Do you have a passion for retail and customer service? Are you an experienced Assistant Store Manager with a strong background in fast-paced retail environments? We are looking for a driven and skilled Assistant Store Manager to support the Store Manager and lead a dynamic team at a Central London location.
This is a hands-on, shop floor-based management role where you will spend 95% of your time leading the team, managing stock, and ensuring the store is presented to the highest standards. If you have a proven track record in ASM roles, with strong operational and people management experience, this could be the perfect opportunity for you!
Key Responsibilities:
Support the Store Manager in all aspects of store operations, ensuring smooth day-to-day functioning.
Oversee staff performance and development, providing leadership and motivation to drive productivity.
Manage stock levels and ensure efficient stock replenishment, maintaining high visual merchandising standards.
Lead and inspire the team to deliver exceptional customer service and achieve sales targets.
Assist in developing and implementing strategies to improve operational efficiency and team performance.
Maintain a positive team culture, fostering collaboration, trust, and continuous improvement.
Handle key operational tasks such as staff scheduling, stockroom management, and compliance with store policies.
Ensure outstanding customer service at all times, handling escalated customer concerns when necessary.
Be a visible presence on the shop floor, driving engagement and efficiency.
Whats on Offer:
Competitive salary package.
28 days of paid annual leave, including bank holidays.
Staff discount.
Full training and ongoing development opportunities.
Access to a confidential Employee Assistance Programme.
Workplace pension scheme.
Ideal Candidate Profile:
Proven experience as an Assistant Store Manager in a fast-paced retail environment.
Strong operational knowledge, confident in managing store operations, stock control, and staff management.
Passionate about delivering high standards of customer service and store presentation.
Experience handling high stock volumes and ensuring efficient replenishment.
Strong leadership and people management skills, with the ability to motivate and inspire a diverse team.
Adaptable, collaborative, and proactive in supporting store operations.
If you're ready to take on a rewarding leadership role in a fast-moving retail environment, we’d love to hear from you!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Business Development Manager
Location: Reading
Hybrid role with time on-road
Salary: £50-60k dependent on experience
Holt Engineering are seeking a highly motivated and results-orientated Business Development Manager to join our client in the Reading area. As the sole sales function, you will play a crucial role in driving business growth and building long-term customer relationships.
Business Development Manager Responsibilities:
- New Business Development: Focus on identifying and developing new business opportunities within the Fit Out sector, particularly with contractors specialising in retail store fit-outs.
- Customer Relationship Management: Cultivate and maintain strong relationships with existing customers.
- Market Research & Development: Identify and explore new market opportunities beyond retail, such as Defence, Security, Healthcare, and Construction.
- Business Development:
- Identify key decision-makers within the supply chain.
- Develop and execute sales strategies to achieve sales targets.
- Prepare and deliver compelling sales presentations.
- Negotiate contracts and close deals.
- Technical Expertise: Demonstrate a strong understanding of steel processing and general steel knowledge.
- Customer Support: Provide excellent customer service and address customer inquiries effectively.
Business Development Manager Requirements:
- Proven experience in sales and business development, preferably within the construction or manufacturing industry.
- Strong understanding of the Fit Out market and its key players.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to build and maintain strong customer relationships.
- Strong organisational and time management skills.
- Self-motivated and results-orientated with a proactive approach.
Business Development Manager Benefits:
- Company car or associated allowance for travel.
- Opportunity for professional growth and development.
- Flexible working arrangements (hybrid role with a mix of office/out-of-office work).
How to apply for the Business Development Manager role:
Please either apply directly, or contact Harry on 07739 277675 or at harry.parsons@holtengineering.co.uk....Read more...
Are you a motivated leader with a passion for business growth, operational excellence, and outstanding customer service? If yes, then this could be the role for you!An exciting opportunity has arisen for an ambitious and hard-working individual to run our second depot in Leeds and drive the company forward.What We Offer:
Basic Pay 35-40k (Dependent on experience)Career development opportunities within a growing companyA dynamic and supportive working environmentAdditional benefits such as Pension, Healthcare, Life Insurance, 33 days Holidays etc.
Job Overview:We are seeking a highly motivated and experienced Depot Manager to lead our independent tool hire business as we expand for the first time. The successful candidate will be responsible for overseeing daily operations, developing strategic growth plans, and ensuring the business meets its financial and operational goals while maintaining excellent customer service that the company is renowned for.Key Responsibilities:
Develop and implement strategies to drive business expansion and increase market shareOversee daily operations, ensuring efficiency, compliance, and high-quality serviceManage budgets, control costs, and drive revenue growthRecruit, train, and develop staff to create a customer-focused workplace cultureBuild and maintain strong relationships with customers and key stakeholdersEnsure compliance with industry regulations and safety standardsTrack KPIs and optimise performance in stock management and customer service
Essential Skills & Experience:
Proven experience as a Manager or Assistant Manager, General Manager or similar senior leadership role within the tool hire or construction industryStrong business acumen with a track record of achieving growth and profitabilityExcellent leadership, communication, and decision-making skillsAbility to manage budgets, control costs, and analyse financial data specific to the tool hire sectorKnowledge of tool hire equipment, industry regulations, and safety compliance.
Preferred Qualifications:
Relevant experience in Business Management, Operations, or a related fieldExperience in managing logistics, inventory, and equipment maintenance processesProficiency in industry-specific software and hire management systems.
About UsWe are a local independent tool hire company based in Halifax, West Yorkshire with big ambitions. It has been established for over 15yrs and continues to grow within Halifax and the West Yorkshire region. It is renowned for its excellent customer service and broad range of hire equipment boasting over 350 Product Lines to meet all customer needs. The company now wants to expand into Leeds and other cities within Yorkshire.How to ApplyInterested candidates should submit their CV to the link provided & we will be in direct contact.We are an equal opportunity employer and encourage applications from all backgrounds.....Read more...
Ensure that services and maintenance are in alignment with the current and future needs of the business and it’s customers. Strive to improve quality of works being completed.
You will learn to complete quotations in a timely fashion.
Help maintain a reduced backlog of quotations.
Maintain a close working relationship with the Technical Manager in order to review and improve the department’s aims and objectives.
Maintain a close working relationship with the operations team to delivery service KPI’s.
Ensure that service quality is being managed in accordance with the agreed processes.
Report and escalate any service issues or customer complaints to the Technical Manager in a timely fashion, ensuring that corrective action is taken where necessary.
Monitoring of engineers knowledge to ensure both service and maintenance are carried out correctly.
Dedicated to the provision of excellent Customer service. Meet the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers
Training:Enrol in a level 3 Engineering Technician level 3 delivered by Train'd Up alongside fellow Johnson Controls apprentices.
Engage in day release remote training and receive on-the-job guidance from experienced mentors and engineers Training Outcome:Upon completion of this apprenticeship there are many internal opportunities within the company
Many of our previous apprentices have become lead engineers and take control of their own team and projects Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Your normal working hours are 37.5 hours per week Monday to Friday. Inclusive of a lunch break directed by your manager. Hours may vary depending on customer and team requirements'Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Initiative....Read more...
Company Overview - Area Sales Manager
The company is a leading independent manufacturer of lubricants and related speciality products.
Industries served: Automotive, Energy, Manufacturing, Food, Steel, Aerospace
As a progressive organisation, the company focuses on developing people, driving success, and ensuring exceptional customer service.
Benefits of the Role of the Area Sales Manager
£45k-£50k
£55k-£60k OTE
Uncapped bonus scheme
Car allowance
24 days annual leave
Pension Scheme
Training and personal development opportunities
Role Overview - Area Sales Manager
The company is looking for an experienced sales professional to promote automotive lubricants and related speciality products as an Area Sales Manager to join its dynamic Automotive team, covering the East Midlands. The role is focused on selling automotive lubricants and related speciality products.
Managing and developing an existing customer base by promoting automotive lubricants and related speciality products.
Identifying new business opportunities and driving profitable sales of automotive lubricants and related speciality products.
Increasing market share through strong client relationships.
Maintaining extensive knowledge of market trends and competitor activity.
Managing a pipeline of potential business opportunities.
Conducting market research to identify potential clients and new opportunities.
Ideal Candidate - Area Sales Manager
Proven sales experience with strong communication and commercial acumen.
Background in automotive lubricants is ideal but not essential.
Experience selling into the Automotive Aftermarket, Franchise Dealers, Commercial Fleet, Agricultural, Construction, and Plant & Off-Highway sectors.
Self-motivated, tenacious and committed to delivering excellent customer service.
Strong organisational and time management skills.
Proficiency in creating sales proposals and delivering professional presentations.
If you believe you are the right fit for this Area Sales Manager role, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target Recruitment
On Target Recruitment is a specialist agency that focuses on placing high-calibre candidates in Sales, Technical, and Commercial roles across multiple industries, including Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions. With a deep understanding of market trends and industry demands, our consultants are experts in matching the right talent to the right roles, ensuring successful placements at all levels up to Director positions across the UK.....Read more...
Complaints & Feedback Manager Stretford, Manchester Housing Association 6 Months 35 hours £34.77 LTD / £29.64 PAYE (inc hol) Are you an experienced Complaints & Feedback Manager looking for a new opportunity in the housing sector? Our client, a leading Housing Association, is seeking a skilled professional to lead and manage customer complaints and feedback processes, ensuring continuous service improvement.THE ROLE As the Complaints & Feedback Manager, you will be responsible for managing the end-to-end complaints and feedback process, ensuring compliance with policies and driving improvements in customer service.
Act as the first point of contact for tenancy, leasehold, and scheme management issues.
Oversee complaints handling, ensuring timely and fair resolutions.
Conduct compliance and health & safety checks across schemes.
Support customers in sustaining their tenancies and maintaining independence.
Work with external agencies and internal teams to improve customer service.
Monitor and manage social alarm systems for Independent Living Schemes.
Encourage resident engagement and participation in community activities.
THE CANDIDATE The ideal candidate will have previous experience in a similar Complaints & Feedback Manager role within the housing sector.
Strong understanding of housing management and tenancy law.
Experience in customer complaints handling and resolution.
Knowledge of health & safety, safeguarding, and compliance regulations.
Excellent communication and stakeholder engagement skills.
Ability to work flexibly and travel between sites as required.
THE CONTRACT
35 hours per week, Monday – Friday.
6-month contract.
£34.77 per hour LTD company rate. The PAYE equivalent is £29.64 per hour, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate....Read more...
Assistant General Manager
Salary up to £45,000 per year
Things to know:
New Opening
Things you will be doing as an Assistant General Manager:
Collaborate with the General Manager to oversee daily restaurant operations.
Lead and inspire a team to deliver exceptional service.
Manage reservations, guest relations, and overall customer satisfaction.
Uphold high standards of presentation and service.
Assist in strategic planning.
Contribute to the continued success of the restaurant.
You will be a great fit if you have:
Experience as a Restaurant Manager or Assistant General Manager role
Strong leadership skills
Ability to motivate and guide a high-performing team.
Passion for delivering an outstanding customer experience.
Excellent organizational and communication skills.
Adaptability to thrive in a fast-paced and prestigious restaurant environment.
LEGAL REQUIREMENTS
In line with present UK working requirements, all candidates are required to provide proof of eligibility to work in the UK.
Spayse’s undertaking is as a recruitment agent in this role and are bound by the requirements requested by our client.
....Read more...
Opticians vacancies and Dispensing Optician Manager jobs based in Rochford, Essex. Zest Optical recruitment are working with an independent Opticians in Rochford to hire a full time Dispensing Optician Manager.
A successful independent Opticians based in Rochford, Essex are looking for a full time Dispensing Optician Manager to lead the team.
Dispensing Optician Manager – Role
Community based independent
Village feel location
Mixed patient base
Range of frames to suit every budget
Rodenstock lenses
Focus on quality and customer service
Leading a team of 2-3 people
Stock management
Complex dispensing
Problem solving
Input into business decisions – stock selection for example
Support and development opportunities
Full time to include Saturdays (1 in 4 off)
Typical working hours from 9am to 5.30pm (5pm on a Sat)
Basic salary between £30,000 to £38,000 depending on experience
Bonus scheme - 8%
Free parking close by
Dispensing Optician Manager – Requirements
Fully qualified Dispensing Optician registered with the GOC
Leadership or supervisory experience ideally but will also also consider someone taking the first step into management
Looking for a career not just a job
Passionate about eyewear
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice, you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:
Working towards a level 3 Apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:
Working towards a Level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice, you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme. Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
General Manager - Exciting Restaurant GroupCentral London£53,000 - £56,000 plus bonusThe Client?This is one of the most exciting brands on the high street, fresh and tasty food, warm and energetic service with a great reputation.The Role of General Manager?This site is a high-volume site taking on average £100-£120,000 and offers a very informal but personable service with fantastic fresh food. They are really looking for a super star to help them succeed. You will be a leader of people and someone who can inspire, motivate and develop their team organically. This is about the guest, so someone who is customer focused is essential. Commercially minded and someone who wants to make this restaurant a cut above the rest. Personalities do well here – the service is fast paced but personal – they welcome someone who will keep the energy high and your team and guest smiling.The Ideal General Manager Candidate!
Live and breathe food and service - passion is key for our clientWill be able to demonstrate success in previous rolesMin of 3 years in a General Manager roleManaged volume £100k plus weeklyShows strong stability in their CVObsessed with operational excellence – always looking for continuous improvement.Inspire and develop your teamLove food and working with great peopleNatural leader who can drive changeCommercially very astuteWorked in a quality led environment at high volumeSite known for excellent customer service.
If you are keen to discuss the details further, please apply today or send your cv to Kate at COREcruitment dot com....Read more...
