Shift Manager required to assistant the General Manager in leading a dynamic and busy hospitality customer service team.
Requirements
Restaurant experience ideally at a large chain franchise.
Lead a customer service team delivering outstanding customer experiences.
Food service operational excellence and profitability knowledge.
Responsibilities
Team Leadership Development, recruit, coach, and develop staff.
Brand Excellence, deliver amazing food quality, service speed, and customer experience.
Ensure efficient staffing and labor deployment.
Monitor waste, energy use, and food safety protocols to meet sustainability goals.
Help hit sales targets and maintain operational efficiency and profitability.....Read more...
Account Manager Braintree £35,000 - £40,000 Basic + Bonus + Job Satisfaction + Stability + Family Feel Environment + Product Training + Benefits + IMMEDIATE START
Join a well-established, family-run business that will offer you long-term stability and job satisfaction in a busy and supportive environment. Work as an account manager where you’ll be part of a close-knit team, dealing with regular customers and incoming enquiries rather than cold calling.
This company operates within the hydraulic product and service sector, supporting a wide range of customers with both supply and repair solutions. With a strong reputation and long-standing team, they are looking for an account manager to help maintain customer relationships, support incoming demand, and contribute to the continued success of the business.
Your Role As An Account Manager Will Include:
* Account Management role - office based in Braintree * Managing existing customer accounts and keeping clients satisfied * Handling incoming calls, enquiries, and walk-in customers * Supporting with sourcing and procurement of hydraulic products and components * Working closely with the workshop and wider team * Providing quotes, pricing, and general customer support * Getting involved in day-to-day business operations as required
The Ideal Account Manager Will Have:
* A background in sales / account management / internal sales or similar * Some understanding of hydraulics or engineering products (ideal) * Strong communication and customer service skills * A proactive and friendly approach to work * Ability to work in a small, team-focused environment * Must be able to commute to Braintree
Apply now or contact Billy on 07458163030 for immediate consideration
Keywords: internal sales, account manager, hydraulics, engineering, technical sales, customer service, Braintree, Essex, sales support, procurement, industrial, workshop, parts, components....Read more...
Logistics Planning Manager is required to join a UK leading manufacturing business, with a network of factories and manufacturing plants across the UK. Flexible/Hybrid working hours working Monday - Friday. A permanent position that offers both fantastic development and progression opportunities. Applicants are invited from a wide range of backgrounds – Transport Planner, Scheduler, Service coordination, service coordinator, Fleet Controller, Production planning or production administration.The core purpose of the Logistics Planning Manager is to build and lead a new centralised planning and order taking functions system and manage the distribution of products via hauliers and logistics.What is on offer for you as a Logistics Planning Manager
A Salary of £55,000
8.30 – 5pm working hours – Flexible with Hybrid
8% KPI Bonus
Location - Bawtry, Rossington, Doncaster
Monday – Friday DAYS working
Enhanced Company Pension
33 days holiday
Training and personal development opportunities
Key Accountabilities of the Logistics Planning Manager
Optimise transportation of products by coordinating and scheduling deliveries within agreed service levels and in the most efficient way possible.
Analysing customer demand and working to optimal route efficiency, guaranteeing timely delivery of the product.
Lead continuous improvement initiatives to increase reliability and efficiency.
Work closely with the existing team for SAP to input data for the system.
An active up to day knowledge of inventories, stock demands, shortages, delays, and deployment.
Provide information on delivery schedules to customers and internal customer service teams.
Proactively supporting and enhancing the Customer Service team and other commercial support functions.
Key Experience Required as the Logistics Planning Manager
Excellent communication and organisational skills.
Good geographical knowledge for coordinating purposes.
Working Knowledge of Windows-based IT Systems - Excel
Transport Planner/Manager experience required
This position would suit Logistics Planner, Planning Manager ....Read more...
Bodyshop Manager
Bodyshop Manager / Site Manager
Ref - 277458
Our client, a busy Bodyshop/Accident Repair Centre in the Penrith area are currently looking for an experienced manager to run their highly successful site.
You will be responsible for all operational and technical activities, overseeing support staff and technicians, managing workflow, ensuring compliance, and maintaining excellent relationships with customers, suppliers, and Work Providers. You will drive productivity, lead daily production meetings, and ensure the highest standards are achieved across the site, from estimate to vehicle return.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
Benefits
- Salary up to £55,000 per annum
- Car Allowance and bonus system
- 25 days holiday plus bank holidays
- Internal and external training
- Pension scheme and death in service insurance
- Perkbox - Access to hundreds of exclusive discounts and rewards
- MediCash - Free healthcare scheme
- Permanent Vacancy
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Manager Bodyshop Penrith
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,
....Read more...
We are currently partnering with a Milton Keynes based leading UK-based global organisation specialising in queue management and customer flow solutions, operating across more than 150 countries. They are now seeking an experienced Installation & Service Manager to take full ownership of their UK-wide installation, service, and maintenance operations.
This is a high-impact, commercially focused role where you will lead both operational delivery and revenue growth across service and maintenance contracts, while ensuring projects are executed efficiently from order through to client sign-off. You’ll play a key role in ensuring installations are delivered on time, within budget, and to the highest quality and compliance standards.
Some Key responsibilities for this Installation & Service Manager based in Milton Keynes:
Take full ownership of installation and service operations across the UK
Manage the complete project lifecycle, from sales order through to completion and client sign-off
Develop and grow profitable service and maintenance contracts
Work closely with the UK Sales team to drive service revenue with key clients
Lead large-scale, multi-site installation rollouts
For this Installation & Service Manager based in Milton Keynes, you need to have:
Extensive experience in installation, service, or contracts management
Proven track record in selling and managing service/maintenance agreements
Strong project management experience, particularly across multi-site rollouts
Strong knowledge of Health & Safety regulations, including CDM
Ability to read and interpret technical drawings and site plans
This is a unique opportunity to take ownership of a critical function within a global business, shaping how installation and service operations are delivered across the UK while directly contributing to revenue growth and customer satisfaction. To apply please send your CV to KGraveney@redlinegroup.Com or call on 01482878817....Read more...
Working alongside the Customer Support Manager, you will support the day-to-day running of the service desk and administrative functions across the business. This is a varied role offering exposure to customer support, technical documentation and operational processes.
Service Desk Responsibilities
Monitor multiple service desks including TfGM, Rotala, MCV, Mellor and Yutong
Provide updates to customers on job progress and status
Escalate urgent issues to the Installation Manager, and close service tickets once work has been completed
Installation administration
Prepare job sheets for engineers
Send completed installation documentation to customers
Log completed installations on internal systems
Maintain accurate records of installation activity
Engineer Support
Maintain the engineer documentation folders
Prepare installation packs for upcoming jobs
Technical & documentation
Maintain vehicle installation records
Organise and manage database versions
Record parts used during installations
Track stock used by engineers
Log faulty equipment returns (RMA process)
General Administration
Monitor shared email inboxes (support@ / installations@)
Respond to basic customer enquiries professionally
Organise shared folders and internal documents
This role will provide hands-on experience across multiple departments, giving a broad understanding of business operations within a technical environment.Training:Training to be Provided
You will complete the Business Administration Level 3 Apprenticeship.
Training will include:
Structured off-the-job training with Rochdale Training
Service desk and operations management
Customer service and communication skills
Business systems and administration processes
Technical documentation and record keeping
Functional Skills in maths and English (if required)
End Point Assessment
Training Outcome:
Progression into a permanent service desk or operations role
Development into technical administration or coordination roles
Increased responsibility within customer support or installations
Full-time employment?Yes – potential for a permanent role following successful completion.
Progression Opportunities Identified?Yes – Service desk, operations and technical support pathways.Employer Description:McKenna Brothers is a specialist provider of vehicle technology and installation services, working with major transport operators and manufacturers across the UK. The business supports fleets with advanced systems, installations and ongoing service support.
This is an exciting opportunity to join a growing company in a newly created role, working closely with the Customer Support Manager and gaining exposure across service desk operations, installations and technical administration.
The role offers a strong foundation in business administration, customer service and technical operations, with real responsibility from the outset and the opportunity to develop valuable industry knowledge.Working Hours :Monday – Thursday
9:00am – 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus packageThis is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office. What this business offers:
A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Customer Service Manager responsibilities include:
Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications.
The Ideal Customer Service Manager candidate:
Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers.
If you are interested in having a chat about this role, please forward updated CV’s to rupert@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
An exciting opportunity has arisen for a Sales Manager (B2B / Field Sales) to join an established company specialising in the design and manufacture of high-quality holiday homes, park homes, and luxury lodges. This full-time, permanent role offers a salary range of £30,000 - £36,000, plus an annual bonus of up to £12,000 and additional benefits.
Essential Note:Please only apply if you have previous B2B or field sales experience in high-value or consultative sales.
You Will Be Responsible For:? Managing your own sales territory, identifying prospects, and converting them into long-term clients.
? Delivering outstanding customer service from pre-sales through to after-sales support.
? Planning and conducting regular customer visits to ensure strategic coverage.
? Representing the company at trade shows and industry events to strengthen brand presence.
? Reporting market insights and maintaining accurate records in the CRM system.
? Handling inbound sales enquiries and supporting retail customers locally.
? Participating in team meetings and other duties aligned with your skills and experience.
What We Are Looking For:? Previously worked as a Field Sales Manager, Area Sales Manager, Sales Manager, Business Development Manager, Account Manager, Field Sales Executive, Sales Executive, or Business Development Executive.
? Proven track record in field-based sales, managing your own territory.
? Experience in B2B sales of high-value products with a consultative approach.
? Proficiency in Microsoft Excel and strong attention to detail.
? Full, clean driving licence with willingness to travel.
? Right to work in the UK.
What's On Offer:? Competitive salary
? Company car, laptop, and mobile phone
? Performance-related bonus
? Generous holiday entitlement, increasing with length of service
? Supportive and dynamic team environment to help you progress your career
This is a fantastic opportunity for a Sales Manager to take ownership of your....Read more...
Welcome and seat guests in a warm, friendly manner
Prepare and serve a range of alcoholic and non‑alcoholic drinks
Provide table service in the restaurant, following company service standards
Follow allergy and food safety procedures throughout the service journey
Maintain a clean, organised bar and restaurant environment
Take orders, answer questions, and make recommendations to guests
Work closely with the kitchen and wider team to ensure smooth service
Adhere to all health & safety and responsible alcohol service regulations
Training:
You will complete the Hospitality Team Member Level 2 (Food & Beverage) apprenticeship with HIT Training
Your apprenticeship includes regular one‑to‑one sessions with a dedicated trainer or coach, workplace learning, and online study
You will develop skills in customer service, food and beverage service, communication, teamwork, and working effectively in a fast‑paced hospitality environment
You will also receive on‑the‑job training in food hygiene, brand standards, equipment use, and health & safety procedures
Functional Skills in English and maths will be provided if required
Training Outcome:
Progression is available for anyone who wants it and is willing to work hard
You can grow from Team Member to Senior Team Member, Supervisor, Department Manager, and eventually General Manager
The Wheatsheaf team is well‑established and ready to support the right candidate. You’ll learn on the job with guidance from the Assistant Manager, General Manager, and wider business
Employer Description:Country Village Inns is a small but growing family of individual country inns, each offering exceptional food, refreshing drinks, and a comfortable night’s stay. Our mission is to return our pubs to their communities — creating welcoming social hubs, employing local people, sourcing local produce, and raising the profile of each village we serve.Working Hours :No two days will be the same. Shifts will vary across mornings, afternoons, evenings, and weekends to support the needs of the business.Skills: Communication skills,Customer care skills,Team working,Initiative....Read more...
The Bodyshop Manager role:
- Up to £75,000 per annum + Bonus (Realistic OTE £100K +)
- Car Allowance
- Excellent Benefits
- Permanent Role
We have a fantastic opportunity for an experienced Bodyshop Manager to join a leading Bodyshop in the Slough area.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Maximise utilisation of human resources; parts ordering; site control; sub-contracting; valeting
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control / Bodyshop Manager is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202 552915 or piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager - £75k - Bodyshop Slough....Read more...
The Bodyshop Manager role:
- £60k + Bonus (£82k OTE)
- Excellent benefits
- Permanent Role
We have a fantastic opportunity for an experienced Bodyshop Manager to join a leading Bodyshop in the Leatherhead area.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Maximise utilisation of human resources; parts ordering; site control; sub-contracting; valeting
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control / Bodyshop Manager is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202 552915 or piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager OTE £72k - Bodyshop Leatherhead....Read more...
The Bodyshop Manager role:
- £60k + Bonus (£82k OTE)
- Excellent benefits
- Permanent Role
We have a fantastic opportunity for an experienced Bodyshop Manager to join a leading Bodyshop in the Reigate area.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Maximise utilisation of human resources; parts ordering; site control; sub-contracting; valeting
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Bodyshop Control / Bodyshop Manager is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, as well as an eye for driving sales opportunities, combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202 552915 or piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager OTE £82k - Bodyshop Reigate....Read more...
Assistant Bodyshop Manager / Vehicle Damage Assessor
- Paying up to £65,000 per annum + Bonus
- Company Benefits
- Permanent role
We have a fantastic opportunity to join an established Accident Repair Centre in the Maidenhead area as an Assistant Bodyshop Manager / Vehicle Damage Assessor.
Key role and responsibilities as an Assistant Manager / Vehicle Damage Assessor:
- Assisting in the scheduling and prioritising of repair work.
- Monitoring the workflow.
- Maintaining compliance with safety and quality standards.
- Ensure customer satisfaction with high-quality repairs.
- Support the Site Manager with training and development of other staff members.
- Assist in preparing and reviewing estimates and repair orders.
- Help manage budgets, control costs and track shop profitability.
- Inspection of vehicles post-repair to confirm quality standards are met.
- Create accurate repair estimates to maximise company revenue whilst using relevant repair methodology with good quality images and notes.
Minimum requirements as an Assistant Bodyshop Manager / Vehicle Damage Assessor:
Must have experience using estimating software (ideally Audatex)
ATA is advantageous but not essential
Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the Assistant Bodyshop Manager / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtautomotive.co.uk to discuss further.
Assistant Bodyshop Manager / Vehicle Damage Assessor up to £65,000 per annum Maidenhead Bodyshop
VDA, Vehicle Damage Assessor, Vehicle Estimator, Assistant Bodyshop Manager, Accident repair centre....Read more...
Duty Manager – Cinema Venue - Up to £38,000We are currently recruiting for a Duty Manager/Assistant Manager to join a vibrant cinema venue in London. This is a fantastic opportunity for a customer-focused hospitality professional who enjoys being on the floor, leading a team, and delivering an exceptional guest experience.This is a hands-on operational role where you will oversee the daily running of the venue, managing both the food & beverage and retail offering while ensuring excellent service standards.The Role:
Leading and supporting a team of around 7 team membersReporting directly to the General ManagerManaging the day-to-day operations on the floorDriving sales and upselling opportunities across food, beverage and retailEnsuring a high standard of customer experience and service deliverySupporting the smooth running of both cinema screenings and guest services
The role will involve varied shifts including mornings and evenings, so flexibility is required.
About You:
Previous experience within cinemas, theatres, entertainment venues, or a strong hospitality backgroundA customer-first mindset with excellent people skillsConfident leading and motivating a teamCommercially aware with a natural ability for upselling and driving revenuePassionate about delivering memorable guest experiencesAn interest in cinema and entertainment would be highly desirable
If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666....Read more...
Assistant Manager – Cinema Venue - Up to £38,000We are currently recruiting for a Duty Manager/Assistant Manager to join a vibrant cinema venue in London. This is a fantastic opportunity for a customer-focused hospitality professional who enjoys being on the floor, leading a team, and delivering an exceptional guest experience.This is a hands-on operational role where you will oversee the daily running of the venue, managing both the food & beverage and retail offering while ensuring excellent service standards.The Role:
Leading and supporting a team of around 7 team membersReporting directly to the General ManagerManaging the day-to-day operations on the floorDriving sales and upselling opportunities across food, beverage and retailEnsuring a high standard of customer experience and service deliverySupporting the smooth running of both cinema screenings and guest services
The role will involve varied shifts including mornings and evenings, so flexibility is required.
About You:
Previous experience within cinemas, theatres, entertainment venues, or a strong hospitality backgroundA customer-first mindset with excellent people skillsConfident leading and motivating a teamCommercially aware with a natural ability for upselling and driving revenuePassionate about delivering memorable guest experiencesAn interest in cinema and entertainment would be highly desirable
If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666....Read more...
Ecommerce Service Delivery Manager–London/Hybrid
(Tech stack: Ecommerce Service Delivery Manager, Service Delivery, Ecommerce Platforms, Cloud, Integrations, Agile, CI/CD, QA, CRM, Analytics, Payment Gateways, Fulfilment Systems, Delivery Manager, Project Manager, Technical Delivery Lead)
Our client is a quintessentially British heritage brand with a long-standing reputation for craftsmanship, quality, and timeless style. With a rapidly growing ecommerce function and continued investment in modern ecommerce platforms, cloud technologies, and integrations, they are transforming their digital offering to deliver a best-in-class customer experience.
They are seeking an Ecommerce Service Delivery Manager to take ownership of service delivery across their digital ecosystem. This is a hands-off role where you will work closely with development teams, stakeholders, and third-party partners, ensuring all work across ecommerce platforms, integrations, and cloud-based systems is delivered efficiently and aligned to business goals.
As an Ecommerce Service Delivery Manager, you will oversee end-to-end service delivery, managing roadmaps, dependencies, and risks across multiple projects. You will play a key role in coordinating integrations across payment gateways, CRM, analytics, and fulfilment systems, while ensuring strong QA and CI/CD processes are followed to maintain platform stability and performance.
Working in an Agile environment, the Ecommerce Service Delivery Manager will act as the bridge between technical and non-technical teams, ensuring clear communication and successful delivery across all ecommerce platforms. Your experience in cloud environments, service delivery, and managing complex integrations will be key to driving continuous improvement.
To be successful in this Ecommerce Service Delivery Manager role, you will have proven experience across service delivery, ecommerce platforms, and cloud technologies, alongside a strong understanding of integrations, Agile delivery, and modern development practices such as CI/CD and QA.
Upto 55K + Bens + Bonus
NOIRUKTECHREC
NOIRUKREC
....Read more...
Team Member
Collaborates effectively with colleagues to achieve shared goals and objectives
Communicates openly and professionally to foster a supportive team environment
Contributes ideas and takes on other people’s views and opinions to enhance team performance and problem-solving
Respects diverse perspectives and values the strengths of othersExhibits Care’s core values and behaviours
Team Leadership
Provides clear direction and guidance to ensure the team meets goals efficiently
Leads by example, demonstrating professionalism, integrity and accountability
Motivates and inspires team members, fostering a positive and productive work environment
Encourages collaboration and open communication
Drives continuous improvement, identifying opportunities to enhance processes and outcomes
Training Outcome:A Customer Service Apprenticeship is usually an entry point into a much broader career path, and progression can happen quite quickly depending on performance and the company.
Typically, after completing the apprenticeship, you can move into a permanent Customer Service Advisor/Representative role, where you build more confidence handling customers, systems, and processes independently.
From there, common progression routes include:
Senior Customer Service Advisor / Specialist – handling more complex queries or key clientsTeam Leader / Supervisor – managing a small team and supporting performanceCustomer Service Manager – overseeing operations, KPIs, and strategyAccount Manager / Client Relationship Manager – moving into a more commercial, client-facing roleOperations or Business Support roles – such as training, quality assurance, or workforce planningSome people also branch out into related areas like:
SalesHR / RecruitmentOffice Management / Executive Assistant rolesIf you continue developing skills (communication, problem-solving, systems, leadership), it can even lead to senior leadership roles in operations or customer experienceEmployer Description:Our Manchester clinic is situated just south of the city centre, offering convenient access for patients travelling from across Greater Manchester, Cheshire and the wider North West.
The clinic is located on Daisy Bank Road in a well-served residential area, with on-site parking available to help make visits as simple and stress-free as possible.
We develop treatment plans tailored specifically to your needs, ensuring that every aspect ofyour care is personalised.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Patience....Read more...
Assistant Night Manager - Dublin - €34-35k
MLR is delighted to present an exciting opportunity for an Assistant Night Manager to join the team at a bustling Dublin hotel, offering a dynamic environment with a strong focus on guest experience and operational excellence.
Working closely with the Night Manager, the successful candidate will support the smooth running of night operations across the property. Responsibilities include overseeing guest services, ensuring safety and security throughout the hotel, handling queries, and maintaining high standards across all departments during overnight shifts.
The ideal candidate will have 1–2 years’ experience in a similar role, strong customer service skills, and a confident, professional approach. Experience with Opera is desirable, along with excellent communication skills and a hands‑on attitude.
If you thrive in a fast paced environment, enjoy taking responsibility, and are committed to delivering exceptional guest service. Please apply through the link below.....Read more...
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Parts Manager / Parts Manager to join their busy site in the Maidenhead area.
Salary up to £40,000
Bodyshop Parts Manager / Parts Manager job role:
- You will be responsible for the management of the Bodyshop Parts department
- Maintaining and operating an efficient and profitable parts operation
- Motivate and develop the Parts Department ensuring excellent customer service is delivered to customers by phone, online, and face to face
- Work with other Heads of Departments to develop business strategy
- Source additional parts from outside the Dealership using the appropriate search methods
Requirements for Bodyshop Parts Manager / Parts Manager:
- Strong background within the Parts Department having managed a team in a previous role
- The ideal Parts Manager must have excellent interpersonal and communication skills together with a friendly and approachable manner
- You will be computer literate and have worked with some form of parts software/platform.
If you are interested in finding out more get in contact with Piam 01202 552915 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Parts Manager / Parts Manager - up to £40k - Bodyshop - Maidenhead ....Read more...
Vehicle Damage Assessor / Assistant Bodyshop Manager Vacancy:
- Earning up to £65,000 per annum
- Permanent Role
- Pension Scheme
We have a fantastic opportunity for an experienced Vehicle Damage Assessor / Assistant Bodyshop Manager to join an established Accident Repair Centre in the Cheshunt area.
Key role and responsibilities as an Vehicle Damage Assessor / Assistant Bodyshop Manager :
- Accurately and professionally assess a wide range of vehicles
- Use computerised estimating systems
- Calculate costings and the time required to complete all necessary repairs
- Liaise regularly with insurance engineers
- Contact customers to provide updates
Minimum requirements as an Vehicle Damage Assessor / Assistant Bodyshop Manager :
- Must have experience using estimating software (ideally Audatex)
- ATA VDA is advantageous but not essential
- Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the Vehicle Damage Assessor / Assistant Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202 552915 / piam@holtautomotive.co.uk to discuss further.
Vehicle Damage Assessor / Assistant Bodyshop Manager Up to £65k Bodyshop Cheshunt
VDA / Vehicle Estimator / Damage Assessor / Audatex / Vehicle Damage Assessor / Assistant Bodyshop Manager....Read more...
An exciting opportunity has arisen for a Sales Manager (B2B / Field Sales) to join an established company specialising in the design and manufacture of high-quality holiday homes, park homes, and luxury lodges. This full-time, permanent role offers a salary range of £30,000 - £36,000, plus an annual bonus of up to £12,000 and additional benefits.
Essential Note:Please only apply if you have previous B2B or field sales experience in high-value or consultative sales.
You Will Be Responsible For:* Managing your own sales territory, identifying prospects, and converting them into long-term clients.
* Delivering outstanding customer service from pre-sales through to after-sales support.
* Planning and conducting regular customer visits to ensure strategic coverage.
* Representing the company at trade shows and industry events to strengthen brand presence.
* Reporting market insights and maintaining accurate records in the CRM system.
* Handling inbound sales enquiries and supporting retail customers locally.
* Participating in team meetings and other duties aligned with your skills and experience.
What We Are Looking For:* Previously worked as a Field Sales Manager, Area Sales Manager, Sales Manager, Business Development Manager, Account Manager, Field Sales Executive, Sales Executive, or Business Development Executive.
* Proven track record in field-based sales, managing your own territory.
* Experience in B2B sales of high-value products with a consultative approach.
* Proficiency in Microsoft Excel and strong attention to detail.
* Full, clean driving licence with willingness to travel.
* Right to work in the UK.
What's On Offer:* Competitive salary
* Company car, laptop, and mobile phone
* Performance-related bonus
* Generous holiday entitlement, increasing with length of service
* Supportive and dynamic team environment to help you progress your career
This is a fantastic opportunity for a Sales Manager to take ownership of your sales territory, drive growth, and make a real impact in a high-value, consultative sales role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Responsable équipe Professional Services Customer Service (Team Leader)
📍 France (hybride) | 📄 CDI | 🏢 Secteur : Informatique diagnostique / Santé
Département : Professional Services | Reporting : Customer Service Manager France
Vous avez l'âme d'un leader, mais votre poste actuel vous enferme dans la gestion de tickets ? Vous voulez à la fois rester proche du terrain, piloter des projets complexes et vraiment faire grandir une équipe — pas juste gérer des plannings ?
Notre client, acteur mondial des solutions SIL/LIMS présent dans plus de 30 pays, vous offre exactement ça : un rôle hybride où votre expertise technique nourrit votre management, et vice versa.
Ce que vous ferez concrètement
Côté management (50 %)
Être le premier contact de vos collaborateurs sur les questions professionnelles et personnelles
Conduire des entretiens réguliers sur les activités, conditions de travail et développement
Proposer des plans de carrière, d'évolution et de succession pour chaque membre de l'équipe
Identifier et faire remonter les axes d'amélioration produits et services
Côté projets clients (50 %)
Gérer les défis techniques et organisationnels des projets clients en cours
Participer aux réunions d'équipe France et Europe en portant la voix terrain
Modéliser et promouvoir une approche orientée client au sein de l'équipe
Avec qui vous travaillerez
Une équipe d'ingénieurs de projet spécialisés en déploiement SIL/LIMS (profils seniors et juniors)
Le Customer Service Manager France, votre manager direct
Des équipes européennes avec qui vous échangerez régulièrement en anglais
Des clients laboratoires en santé, laboratoires et hôpitaux : interlocuteurs experts dans des environnements exigeants comme la pathologie.
Ce que l'on attend de vous
Indispensable :
Master ou équivalent
Plusieurs années d'expérience en management d'équipe (autour des 5 ans minimum)
Expérience en déploiement de projets logiciels
Connaissance des systèmes SIL / LIMS
Maîtrise des standards HL7, ASTM, IHE
Connaissance des systèmes, réseaux et virtualisation
Français courant + bon niveau d'anglais (réunions EU régulières)
Un vrai plus :
Expérience dans le secteur santé ou laboratoires
Expérience de transformation ou structuration d'équipe
Expérience en pathologie
⚠️ Faites demi-tour si...
Vous cherchez un poste 100 % management sans implication technique, si le rôle hybride terrain/leadership ne vous convient pas, ou si les environnements internationaux avec des échanges réguliers en anglais ne sont pas faits pour vous. Ce poste n'est pas fait pour tout le monde — et c'est OK.
Le processus de recrutement
Nous traitons chaque candidature sous 5 jours ouvrés.
Le processus se déroule en 3 étapes :
Échange téléphonique de qualification (30 min)
Entretien avec le Customer Service Manager France
Entretien avec le VP
Test
Entretien RH
Si vous vous êtes reconnu(e) dans cette annonce et que le défi vous parle, ne remettez pas ça à demain.
👉 Envoyez votre candidature (CV + quelques lignes sur votre parcours) dès maintenant.....Read more...
Workshop Controller / Automotive Workshop Supervisor / Service Controller
Location: Ashford, Kent
Job Type: Full Time Permanent
Industry: Automotive / Vehicle Service / Motor Trade
An established and busy automotive service centre in Ashford is seeking an experienced Workshop Controller / Workshop Supervisor / Automotive Service Controller to manage daily workshop operations and support a high-performing team of technicians.
This is an excellent opportunity for someone with strong motor trade, vehicle service, and workshop management experience to join a professional and well-organised service department.
Key Responsibilities Workshop Controller As Workshop Controller, you will be responsible for the efficient day-to-day running of the workshop, including:
- Allocating technician workloads and prioritising repair jobs
- Managing workshop scheduling and service planning
- Supporting vehicle diagnostics, repairs, servicing and inspections
- Monitoring vehicle health checks (VHC) and technician productivity
- Coordinating vehicle movement within the workshop
- Communicating job progress with service advisors and front-of-house teams
- Ensuring efficient workshop workflow and service turnaround times
- Managing job cards, administration and service documentation
- Maintaining high standards of health & safety, workshop organisation and cleanliness
- Supporting technicians to achieve productivity targets and performance standards
- Resolving workshop issues and ensuring smooth service department operations
Skills & Experience Required We are looking for a motivated Workshop Controller / Automotive Supervisor / Motor Trade Professional with experience in a fast-paced automotive service environment.
Essential skills:
- Previous experience as Workshop Controller, Workshop Manager, Automotive Service Controller, or Senior Technician
- Strong knowledge of vehicle servicing, repairs, diagnostics and workshop operations
- Experience managing technician productivity and job allocation
- Excellent organisation and time management
- Strong communication and leadership skills
- Ability to work under pressure in a busy motor trade environment
- Experience with job cards, service scheduling and workshop management systems
- A full UK driving licence
Working Hours
- Monday to Friday: 7:30am 5:30pm
- 1 in 4 Saturdays on a rota basis
Benefits
- 32 days annual leave including bank holidays
- Training and development opportunities
- Employee discounts on servicing and vehicle parts
- Staff events and team activities
- Modern paperless workshop systems and electronic job cards
- Supportive and professional team environment
About the Company This long-established family-owned automotive group has been serving customers across Kent for over 100 years, providing high-quality vehicles, servicing and customer care. The business combines traditional customer service values with modern automotive technology and prides itself on building strong teams within its service departments.
Apply Now If you are an experienced Workshop Controller, Workshop Supervisor, Automotive Service Manager or Motor Trade Professional, we would love to hear from you.
Submit your CV and application today to be considered.....Read more...
Assistant General Manager – unique hospitality business – £55/60,000 + BonusLocation: Oxfordshire Exciting role, my client would love to chat to senior level talent in the restaurant or high-end gastro pub background A luxury restaurant, bar, events space in the Oxfordshire area, having undergone a refurbishment, is seeking an experienced Assistant General Manager to join their team. This stylish and unique venue includes 2 restaurants and 3 bars, offering a vibrant mix of dining, leisure, co-working, and private events. This Group has four sites across the south of the UK.The Assistant General Manager role:The Assistant General Manager will oversee 50 staff and coordinate across all outlets, ensuring excellent customer service and consistent, high-quality food and drink. This venue caters to different demographics, so the role requires someone who can appeal broadly and adapt their management styleKey responsibilities include:
Multi-space management across restaurants and pubsTraining, coaching, and developing staff to uphold brand standardsMonitoring operational and service standardsManaging events and private bookingsSupporting the General Manager in day-to-day operations
Requirements:
Strong restaurant/pub backgroundAt least 3 years’ experience in hospitality managementHands-on, visible management style with a focus on service and operational excellenceProven experience in multi-space hospitality management (restaurants, bars, events)
Offering:
This is a stable, career-developing role with clear opportunities to progress into a more senior management position. The venue is poised to go from strength to strength, providing a vibrant hub for leisure, dining, and events, a fantastic place to grow your career.
If you are keen to discuss the details further, please apply today or send your cv to Stuart Hills or call 0207 790 2666....Read more...
General Manager – QSR Business - Up to $75,000The Role:Our client is an exciting global QSR concept in a high traffic location, who is seeking a highly hands-on General Manager to lead the team and drive the success of the site.Key Responsibilities:
Manage a large team, leading, training, and motivating them to deliver excellent customer service and food quality.Oversee day-to-day operations, ensuring smooth and efficient service in a high-traffic environment.Monitor KPIs, P&L, and drive sales through upselling, marketing initiatives, and outstanding guest experiences.Manage stock counts, ordering, and GP targets.Ensure full compliance with food safety, health & safety, and brand standards.Deliver financial targets, including budgeting, forecasting, and labour cost control.
Requirements:
Proven experience as a General Manager or Operations Manager in QSR or high-volume hospitality.Very hands-on approach with strong leadership and people management skills.Experience managing KPIs, P&L, and driving sales performance.Excellent knowledge of food safety, health & safety, and compliance!Ability to thrive under pressure in a fast-paced, high-volume environment.
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