Crm Process Jobs Found 84 Jobs, Page 4 of 4 Pages Sort by:
Admissions and Accounts Apprentice
The admissions and accounts teams process admissions for all NCG centres including Junior Summer Schools. Job Description Role and responsibilities will include: Maintain constant liaison with the other departments with the NCG adult centres (Manchester and Liverpool) throughout the year and the NCG Junior centres (Salford and Portsmouth) throughoutsummer to ensure all students needs and requirements are met Producing offer letters, visa letters, and proforma invoices (GROSS/NET) for agents/students Communicating with educational agents/embassies on a regular basis Checking finance platforms (Square, flywire) for incoming payments, adding remittances and allocating credit card payments to Fidelo Inputting invoices into Xero and comparing outstanding invoices between Fidelo and Xero Auditing the student files, ensuring they comply with UKVI & British Council regulations Updating student record system on Fidelo (CRM) with any new passports/visas, contact details and other important documents Complete/assess the sponsor guarantee details sheet (Financial Guarantees), changing the students booking accordingly and invoice the embassies Run weekly finance reports and contact students/agencies to ensure the Financial Guarantees are up to date Assisting with general student queries and where relevant, directing them to the correct departments Assist with other admin and finance based duties when necessary To participate in all mandatory training for Health and Safety and SafeGuarding, as advised by the College policy and through instruction of the appropriate line manager Working with children and young people under the age of 18, vulnerable adults, and students with special educational needs and disabilities All employed personnel are required to follow and adopt New College Group procedures and policies relating to children and young people under the age of 18, vulnerable adults and students with special educational needs and disabilities At all times, employees should reflect care and concern, and ensure that children and young people under the age of 18, vulnerable adults and students with special educational needs and disabilities are fully supported and responded to in a positive supportive manner All employees must demonstrate positive attitudes and commitment towards ensuring appropriate support structures, resources, facilities, or individualised learning or special educational plans are in place and fully implemented All employees must undertake appropriate training to ensure that they are fully versed with all relevant safeguarding procedures and policies and must demonstrate appropriate understanding of how these policies relate to their own individual work programmes, or areas of responsibility All employees will be required to undertake, as deemed appropriate from time to time, mandatory training with regards to safeguarding and general health and safety, and welfare of students, children and young people under the age of 18, vulnerable adults and individuals with special educational needs and disabilities Training: Off the job training will take place one day a week at Oldham College Training Outcome: Full time employment for the right candidate Employer Description:New College Group provides high-quality English language education for international students from around the world. We offer General English, IELTS and exam preparation, alongside a wide range of specialised programmes for individuals and groups.Working Hours :Monday to Friday 8.30am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental ....Read more...
Data Technician Apprentice
Role Summary: The Data Technician Apprentice supports Ginger Nut Training by collecting, validating, preparing, and presenting operational data to support quality assurance, compliance, learner progress, and employer reporting. Working within the Delivery Support Team, the role helps ensure data is accurate, timely and useful for decision‑making, while completing the Level 3 Data Technician apprenticeship. This role may particularly suit someone who enjoys spotting patterns, solving problems, organising information and working with data. Most work will be managed through clearly defined tasks, project plans and reporting schedules, with support available when priorities change. Key Responsibilities - without limitation, this role may include the following duties: Data Collection & Validation: Support the collection and validation of learner, employer and operational data Assist with checking and improving data accuracy across systems (e.g. learner records, reviews, OTJ evidence) Identify missing, inconsistent or incorrect data and flag issues to the appropriate team Reporting & Dashboards: Support the creation of regular learner and employer data reports (e.g. progress reports, engagement summaries) Maintain and update dashboards and trackers used by Admin, Quality and Engagement teams Assist with preparing data for management reports, SAR/QIP evidence and audit activity Preparing reports for clients Analysing data to identify patterns as well as using spreadsheets/Power BI for data visualisation to present data. Funding, Quality & Compliance Support: Support the Funding & ILR team with data checks linked to ILR submissions and PDSAT reviews (under supervision) Assist with preparing evidence and datasets for quality reviews, audits and inspections Help maintain clear data records to support audit readiness and compliance assurance Systems & Digital Tools: Use internal systems and digital tools (e.g. MIS, spreadsheets, CRM system and Learning ePortfolio platform) Support data organisation, version control and secure storage in line with data protection requirements Learn to produce data visualisations, charts and summaries to support decision‑making Cross‑Team Support: Work collaboratively with Administration, Quality, Funding and Client Engagement Teams Respond professionally to internal data requests within agreed timescales Participate in team meetings and contribute to continuous improvement discussions Support the maintenance and accuracy of contact and engagement data used for B2B employer newsletters and learner communications, ensuring mailing lists are up to date, segmented correctly and compliant with data protection requirements Support back-office coordination activities, including learner administration, pipeline tracking, and webinar or meeting scheduling Training Outcome: Progression into permanent roles will be reviewed at approximately the 12‑month stage, subject to performance and business needs Where a permanent role is not available, Ginger Nut Training will provide support with job searching and applications, interview preparation & career guidance and progression support Employer Description:Ginger Nut Training is an independent training provider of apprenticeships and trains people at businesses across the country at companies like The Department for Education, The National Theatre, Amex, Amazon, Colchester Hospital, Essex County Council and more. We welcome applications from neurodivergent candidates, including autistic people, those with ADHD, dyslexia, dyspraxia and other neurological differences. We can provide reasonable adjustments throughout the recruitment process, including interview questions in advance, additional processing time and alternative ways of demonstrating skills.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Team working,Creative,Initiative,Flexible and adaptable ....Read more...
Client Services Apprentice
Overall Purpose of the Job: To support the provision of an effective and efficient customer service function by: Promoting The company’s’ services and products to potential as well as existing customers Dealing professionally with incoming calls from/making outgoing calls to existing and prospective customers, providing information and follow-up actions as required; Support the Client Services Team Leader to ensure the vacancy matching process is adhered to Preparing learner paperwork packs and managing company sign-up appointments Facilitating the enrolment of learners during group and 1-2-1 sessions, providing advice and guidance on course requirements (including duration and content) Key Accountabilities: Enrolment of learners and providing professional support Allocate learners to training opportunities and manage booking system Follow up learners from courses to track their progress into employment as and when requested Undertake appropriate training for all systems and applications Accurate completion of all paperwork in line with any contracts held by Steadfast Training Ltd Ensure up to data knowledge regarding all funding rules and requirements Main Duties and Responsibilities: Achieve and exceed agreed performance targets as set out for this role Maintain accuracy Building and maintaining good relationships with new and existing clients Uploading information for the vacancy matching system and following through for appointments, sign-ups and matching apprentices to the vacancy Ensuring all required data is kept accurate and up to date and organising all learner and sales paperwork in an effective and efficient manner for handover to the Central Administration Team Responding to all customers (including learner applicants) in a timely manner and maintaining appropriate records of correspondence via the CRM Participating in annual employee appraisal and objective setting activity and meeting with line manager to review personal progress on a quarterly basis Attending staff training as required to maintain personal competency and keep up-to-date with current practice Upholding all policies and procedures of Steadfast Training Ltd Promoting a positive image of the company and all of the services it delivers Undertaking other appropriate duties as may be reasonably required from time to time by the Line Manager Key Relationships: Internally, with Client Services Team Leader; Marketing Manager; Trainers, Tutors, Central Administration Team, Quality & Curriculum Externally, with employers and individual learner candidates Qualifications/ Knowledge, Skills/ Abilities and Experience required to carry out the Role: Qualifications/ Knowledge A clean driving licence is required as you will be visiting clients' premises using a company vehicle Training: Level 2 Customer Service Practitioner All training will take place at Steadfast Training on a monthly basis Training Outcome:Progression to Team Leader, move to other departments ie Compliants, Quality etc.Employer Description:We are a training provider that delivers first class skills, employability and training solutions to create better futures for individuals, families, businesses and communities. We deliver quality vocational training including Apprenticeships and Diplomas. We are a prime contractor with the Skills Funding Agency and also work closely with the DWP, National Apprenticeship Service and other funding services, to make training affordable.Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience ....Read more...
Technical Sales Representative - Los Angeles, CA
JOB DESCRIPTION The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts for Los Angeles County. This position is in the Tremco Commercial Sealants and Waterproofing Division covering the great Los Angeles, CA area. Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Basic knowledge of product chemistries OTHER SKILLS AND ABILITIES: Ability to travelwithin assigned territory. (Southern New England residency preferred) Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $87,550 and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Technical Sales Representative II
JOB DESCRIPTION The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts for Los Angeles County. This position is located in the Wisconsin territory. Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Basic knowledge of product chemistries OTHER SKILLS AND ABILITIES: Ability to travelwithin assigned territory. (Southern New England residency preferred) Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $90,177 and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Technical Sales Representative II - Omaha, NE
JOB DESCRIPTION The Technical Sales Rep ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts for Omaha, NE. This position is in the Tremco Commercial Sealants and Waterproofing Division covering the Omaha, NE area. Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Basic knowledge of product chemistries OTHER SKILLS AND ABILITIES: Ability to travelwithin assigned territory. (Southern New England residency preferred) Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $90,000 and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Business Development Executive
Business Development Executive London (Victoria) | 4 Days Office / 1 Day WFH £40,000 - £55,000 DOE + £85,000 OTE + Private Healthcare + Career ProgressionReady to open doors, win new business and make your mark in one of the UK's fastest-growing AI scale-ups?Get Recruited is partnering with one of the UK's fastest-growing AI technology businesses as they shake up the sector. Their intelligent platform helps their clients respond faster, qualify better leads, streamline maintenance and deliver standout customer experiences through cutting-edge AI. With demand accelerating, they're now hiring a Business Development Executive to drive new business and play a key role in the next stage of growth.This is your chance to join a high-growth scale-up where sales are central to the business. You'll work closely with the founders and commercial leadership team, take ownership of your own pipeline, build relationships with estate and letting agencies across the UK, and directly influence the company's continued success.The Role As a Business Development Executive, you'll create new opportunities, manage the full sales cycle and introduce prospective clients to an AI platform that's changing how estate and letting agents win, manage and convert enquiries.Key Responsibilities Build and manage your own pipeline through proactive outbound sales activity Identify and engage estate agents, letting agents and property businesses across the UK Generate new opportunities through calls, LinkedIn, email campaigns, networking and referrals Conduct discovery meetings to understand client challenges and demonstrate the value of the platform Build trusted relationships with decision makers and convert prospects into customers Manage the sales process from initial outreach through to closing deals Maintain accurate CRM records and provide regular pipeline forecasts Work closely with the founders and wider commercial team to help shape the go-to-market strategy Consistently achieve and exceed individual sales targets and KPIs About You We're looking for an ambitious salesperson who enjoys hunting for new business and wants to be part of a fast-paced technology company where your success will be recognised and rewarded.Essential Skills & Experience 2-3+ years' experience in Business Development, Sales Executive, Account Executive or a similar new business sales role Proven track record of generating your own pipeline and winning new clients Confident engaging senior decision makers over the phone and in meetings Strong commercial awareness with excellent negotiation and relationship-building skills Self-motivated, resilient and target-driven Experience selling SaaS, PropTech, AI, LegalTech, MedTech or technology solutions would be highly advantageous Property industry experience or experience selling into estate or letting agencies would be highly desirable What's In It For You? Basic salary of £40,000 - £55,000 depending on experience £10,000 uncapped OTE Private healthcare Genuine progression within a rapidly growing AI business Work directly alongside experienced founders and commercial leaders Modern offices close to Victoria Station Hybrid working (4 days office / 1 day from home) Opportunity to make a significant impact in a business investing heavily in commercial growth If you're looking to join an ambitious AI scale-up where you'll have the freedom to build your own client base, influence the commercial direction of the business and play a major role in its growth journey, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Technical Sales Representative - Virginia
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. This position is in the Tremco Commercial Sealants and Waterproofing Division Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in the Virginia territory. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus OTHER SKILLS AND ABILITIES: Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Technical Customer Support And Repairs Technician
An opportunity has arisen for a Technical Customer Support & Repairs Technician to join a leading developer of high-performance embedded computing, RF and mission-critical electronic systems supplying customers across the aerospace, defence, security, communications and other highly regulated technology markets. The organisation designs and manufactures advanced embedded computing platforms, rugged electronic hardware, signal processing solutions and high-performance computing technologies that support mission-critical applications including radar, electronic warfare, intelligence, surveillance, communications and secure computing. With an international customer base and a strong engineering heritage, the business is continuing to invest in its European support capability and customer service operations. This is a customer-focused technical role responsible for providing first and second-line product support, coordinating the complete RMA lifecycle and carrying out hands-on diagnosis, testing and repair of advanced electronic products. Working closely with customers and cross-functional engineering, manufacturing and quality teams, you will play a key role in improving repair turnaround, reducing unnecessary RMAs and ensuring an outstanding customer experience. This role would suit an Electronics Technician, Repair Engineer, Test Technician, Technical Support Engineer or Customer Support Engineer who enjoys combining technical troubleshooting with customer interaction and project coordination within a high-technology engineering environment. Main Responsibilities of the Technical Customer Support & Repairs Technician (Reading): Provide first and second-line technical support to customers via telephone, email and remote support tools Diagnose hardware and system-level issues relating to embedded computing, RF and electronic systems Guide customers through product configuration, operation and troubleshooting activities Manage the complete RMA process from initial enquiry through to product return and customer communication Carry out hands-on fault finding, testing and repair of electronic assemblies and systems Perform functional testing, acceptance testing and quality verification using industry-standard electronic test equipment including oscilloscopes, multimeters, logic analysers and spectrum analysers Work from schematics, engineering drawings, manufacturing documentation and test procedures Maintain accurate repair records, service reports and customer documentation Liaise with engineering, manufacturing and quality teams to investigate product issues and implement corrective actions Support root cause investigations and continuous improvement initiatives across repair and service activities Develop and improve repair procedures, diagnostic processes and technical documentation Provide customers with regular updates throughout technical investigations and repair activities Occasionally support customer visits, field service activities and technical demonstrations where required Requirements of the Technical Customer Support & Repairs Technician (Reading): Previous experience within Electronics Repair, Test Engineering, Technical Support, Product Support, Field Service, Customer Support Engineering or a similar technical role Strong understanding of analogue and digital electronic systems and component-level diagnostics Experience fault finding and repairing electronic assemblies or embedded hardware Ability to read electrical schematics, wiring diagrams and technical documentation Hands-on experience using electronic test equipment including oscilloscopes, multimeters and signal generators Excellent customer service, communication and stakeholder management skills Experience managing multiple customer enquiries and technical issues simultaneously Strong organisational skills with the ability to coordinate repairs, engineering support and customer expectations High attention to detail with a structured approach to documentation and record keeping Ability to work collaboratively across engineering, manufacturing, operations and quality teams Experience within one or more of the following technologies would be advantageous: Embedded computing systems RF and microwave technologies Ruggedised electronic systems PCB and PCBA assemblies Single Board Computers (SBCs) Avionics electronics Defence electronics High-performance computing platforms Desirable: Technical qualification in Electronics Engineering, Electrical Engineering or a related discipline Experience supporting aerospace, defence, communications or industrial electronic products Experience managing structured RMA processes and product returns IPC soldering certification (IPC-A-610, J-STD-001 or equivalent) Experience using ERP, CRM or service management platforms such as Oracle, Salesforce or JIRA Knowledge of Lean Manufacturing, Six Sigma or continuous improvement methodologies Experience working within regulated engineering environments including defence or aerospace Working Pattern & Benefits: Office-based role in Reading, Berkshire Opportunity to support cutting-edge embedded computing and RF technologies used in mission-critical applications Customer-facing position with significant interaction across engineering, manufacturing and international support teams Opportunity to influence and improve European repair capability and customer support processes Private healthcare Annual bonus scheme Pension scheme with employer contribution Life assurance and income protection Employee Assistance Programme Employee share purchase scheme 25 days annual leave plus additional Christmas shutdown Long-term career development within an internationally recognised engineering organisation To apply for this Technical Customer Support & Repairs Technician role, please send your CV to Kishan Chandarana: kchandarana@redlinegroup.Com ....Read more...