CREDIT CONTROLLER MACCLESFIELD, CHESHIRE UP TO £29,200 + EXCELLENT BENEFITS
THE OPPORTUNITY: We're partnering with a well-established and growing business in Macclesfield that is looking to recruit an experienced Credit Controller to join its successful finance team. The successful Credit Controller will take ownership of an extensive customer ledger, focusing on maximising cash collection, reducing outstanding debt and managing customer relationships. You'll be joining an established team within a fast-paced business that boasts an impressive portfolio of clients, where you'll have the opportunity to make a real impact on cash flow and financial performance.
THE CREDIT CONTROLLER ROLE:
Managing an extensive customer ledger, ensuring outstanding debts are collected efficiently and within agreed payment terms
Proactively contacting customers by telephone and email to chase overdue payments and reduce aged debt
Building strong relationships with customers to encourage prompt payment and resolve outstanding queries
Handling challenging conversations with customers professionally and confidently to secure payment commitments
Monitoring customer accounts, identifying overdue balances and escalating potential financial risks
Investigating and resolving payment discrepancies, outstanding invoices and customer account queries
Working towards strict cash collection targets, SLAs and KPIs to support the achievement of financial objectives
Maintaining accurate records of customer communications, payment arrangements and collection activity
Liaising with internal departments to resolve disputes and ensure outstanding balances are collected
Supporting the wider credit control team with debt reduction initiatives and improvements to collection processes
THE PERSON:
Previous experience within a Credit Controller, Collections Advisor or Debt Recovery role within an office-based or call centre/contact centre environment
Proven experience managing customer ledgers and proactively chasing outstanding payments
Confident making high volumes of outbound calls and handling difficult conversations with customers
Strong understanding of credit control processes, cash collection and debt reduction
Previous experience with computerised accounting software is beneficial
Results-driven with experience working towards KPIs, targets and strict deadlines
Excellent communication and negotiation skills with the ability to build rapport quickly
Strong IT skills, numeracy and attention to detail
Highly organised with the ability to manage competing priorities and work effectively under pressure
Resilient, proactive and confident when dealing with challenging customer situations
TO APPLY: Please send your CV for the Credit Controller role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
CREDIT CONTROLLER (TEMPORARY) MACCLESFIELD, CHESHIRE £14.77 PER HOUR + IMMEDIATE START TEMPORARY CONTRACT
THE OPPORTUNITY: We're partnering with a well-established and growing business in Macclesfield that is looking to recruit an experienced Credit Controller to join its successful finance team. The successful Credit Controller will take ownership of an extensive customer ledger, focusing on maximising cash collection, reducing outstanding debt and managing customer relationships. You'll be joining an established team within a fast-paced business that boasts and impressive portfolio of clients, where you'll have the opportunity to make a real impact on cash flow and financial performance.
THE CREDIT CONTROLLER ROLE:
Managing an extensive customer ledger, ensuring outstanding debts are collected efficiently and within agreed payment terms
Proactively contacting customers by telephone and email to chase overdue payments and reduce aged debt
Building strong relationships with customers to encourage prompt payment and resolve outstanding queries
Handling challenging conversations with customers professionally and confidently to secure payment commitments
Monitoring customer accounts, identifying overdue balances and escalating potential financial risks
Investigating and resolving payment discrepancies, outstanding invoices and customer account queries
Working towards strict cash collection targets, SLAs and KPIs to support the achievement of financial objectives
Maintaining accurate records of customer communications, payment arrangements and collection activity
Liaising with internal departments to resolve disputes and ensure outstanding balances are collected
Supporting the wider credit control team with debt reduction initiatives and improvements to collection processes
THE PERSON:
Previous experience within a Credit Controller, Collections Advisor or Debt Recovery role within an office-based or call centre/contact centre environment
Proven experience managing customer ledgers and proactively chasing outstanding payments
Confident making high volumes of outbound calls and handling difficult conversations with customers
Strong understanding of credit control processes, cash collection and debt reduction
Results-driven with experience working towards KPIs, targets and strict deadlines
Experience working with computerised accounting software would be advantageous
Excellent communication and negotiation skills with the ability to build rapport quickly
Strong IT skills, numeracy and attention to detail
Highly organised with the ability to manage competing priorities and work effectively under pressure
Resilient, proactive and confident when dealing with challenging customer situations
Available to start immediately or at very short notice following a video interview is essential
TO APPLY: Please send your CV for the Credit Controller role via the advert for immediate consideration. INTERVIEWS ARE BEING ARRANGED FOR SUITABLE CANDIDATES.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
At STR Group, we’re looking for a Senior Credit Controller to join our Finance Team in our HQ in Portsmouth. This is a hands-on role where you’ll take responsibility for effective debt management and cash collection while playing a key role in improving credit control processes and supporting the wider team. You’ll be joining a collaborative Finance Team where your ideas are welcomed, your development is supported and you’ll have the opportunity to make a genuine impact.
What will you be doing?
As our Senior Credit Controller, you’ll take ownership of customer accounts across the STR Group, ensuring payments are collected on time, accounts are accurate and credit risk is effectively managed.
Alongside the day-to-day credit control activity, you’ll manage key client accounts, provide aged debt reporting and financial analysis, oversee credit checks and limits, and take the lead on our credit insurance renewals.
You’ll also provide guidance and day-to-day support to another Credit Controller, helping to establish consistent processes and best practice across the team.
As our Senior Credit Controller some of your responsibilities will include:
Proactively managing and chasing overdue invoices by telephone and email
Managing key client accounts and building strong relationships to support timely payment and resolve queries
Accurately allocating cash, credits and invoices to customer accounts
Investigating and resolving payment and account queries
Carrying out regular ledger cleansing to maintain accurate financial data
Conducting credit checks across all STR Group brands and reviewing customer credit limits
Managing severely delinquent accounts and escalating for legal or debt collection action where appropriate
Producing aged debt reports and providing clear account updates for senior Finance review
Delivering accurate financial analysis to support decision-making and credit risk management
Leading credit insurance renewals and liaising with credit insurance providers
Working collaboratively across Finance and the wider business to improve processes and efficiencies
Providing guidance and support to the other Credit Controller and promoting consistent best practice across the team
What are we looking for?
We’re looking for someone who is proactive, commercially aware and comfortable taking ownership. You’ll need the confidence to have difficult conversations when required, while maintaining positive and professional relationships with clients. You’ll also bring:
Strong credit control and debt collection experience
Experience managing customer accounts, reconciliations and payment queries
A good understanding of credit risk, credit checks and credit limit
Strong Excel and wider MS Office skills
Excellent attention to detail and confidence working with financial data
Strong verbal and written communication skills
Excellent organisation and time management
A collaborative approach and willingness to support others
The confidence to identify opportunities for process improvement
What are we offering you?
Flexible and hybrid working
A 3pm finish every Friday
Modern, state-of-the-art offices with breakout areas
Daily breakfast provided
An active Equality, Diversity and Inclusion board
Annual Awards, Summer Party and Christmas Party
Long-service anniversary rewards, including additional holiday, bonuses, vouchers, champagne and gifts, depending on length of service
23 days’ annual leave plus bank holidays, increasing by one day for each completed year of service and capped at 28 days
The option to purchase up to five additional days of annual leave
Healthcare cash plan and optional private healthcare from day one
Company pension scheme
Enhanced maternity and paternity leave
Your birthday off
Drinks fridge
Free on-site parking
Cycle-to-work scheme
Electric vehicle salary-sacrifice scheme through Octopus Electric Vehicles
Tech salary-sacrifice scheme through Currys
Employee Referral Programme
STR commit to offer disabled people an interview if they meet the minimum criteria for the job vacancy.
If you’re an experienced Credit Controller looking for greater responsibility and the opportunity to develop your career within a supportive and growing business, we’d love to hear from you. Apply today!
TA is acting as an Employment Agency in relation to this vacancy.....Read more...