Clinical Operations Manager – (Adult Nurse with LD experience or LD Nurse with complex care experience)
Location: Bedford, on site
Company: OneCall24 Healthcare
Salary & Benefits: £48,000
About OneCall24 Healthcare
At OneCall24 Healthcare, we are committed to providing person-centred, high-quality care and support, to individuals with complex health needs. The role of the Clinical Operations Manager is to support the person-centred delivery of quality-based care functions within OneCall24 Healthcare and provide Clinical and managerial oversight of a residential service consisting of 3 young adults with complex needs and a team of approximately 25 HCAs. The role also supports the day-to-day care delivery activities within the Complex Care teams, as the needs of the client and business dictate.
The Clinical Operations Manager needs to be flexible to the requirements of our clients and the business and also ensure that the reputation of the business is that of a company who provides a safe and effective service which enhances the lives of our customers.
Key Responsibilities
Provide leadership to the service manager and care team.
Carry out care plan and risk assessment reviews.
Conduct medication and clinical audits to ensure compliance with company policies and best practices.
Provide clinical supervision, training, and competency assessments for care staff.
Support the delivery of safe, person-centred care for individuals with long-term and complex conditions.
Liaise with MDTs to ensure cohesive and effective clinical support.
Participate in audits, spot checks, and feedback sessions to drive continuous improvement.
Maintain your clinical skills and knowledge through ongoing professional development.
Build strong, supportive relationships with care teams, management, clients, families and professionals.
Oversee a team of 20 – 30 care workers, ensuring the highest standards of care delivery.
Undertake regular care shifts, to monitor and improve levels of care provision
Provide clinical escalation out of hours in conjunction with our wider Clinical Lead team.
Essential Requirements
Registered Nurse – Adult/LD with valid NMC registration
Experience in Complex Care and supporting individuals with a learning disability
Community experience
A commitment to high standards of clinical practice and person-centred care
Why Join OneCall24 Healthcare?
Opportunity to make a meaningful impact in people’s lives every day
Supportive management team and collaborative working environment
Ongoing professional development and training opportunities
Mileage compensation for travel between services
"INDHR012026"....Read more...
Make a difference in the world!Do you want to help people with learning disabilities experience life to the fullest and gain a real sense of accomplishment at the end of each day; by knowing you have made a real difference to the life of the people we support?We recognise that our staff are our greatest asset. We have worked long and hard with all our staff teams to create a set of values that all our staff are committed to, which involves being passionate, committed, respectful to each other and being willing to reflect and continuously learn and improve. Our existing teams are simply the best in the North East, and they want people aligning with Ashdown’s values to join them.Please watch our short video series at www.ashdowncare.com and if you like what we see, then we would love to welcome you to the Ashdown family.Come and work with highly motivated teams, and efficient, knowledgeable, and approachable managers. You will be supported with your physical, personal, and mental health challenges whilst being assigned interesting and challenging work to help you grow, develop, and live the best possible version of yourself. You will be respected, listened to, and recognised for your efforts.Ashdown is a family run company with an excellent reputation, and we intend to maintain and strengthen this as we move forward into the future by only employing great staff. This is why we believe we are the best company in the North East to work for.Contracted hours: 42 hours per week (day shifts)Wage: £12.60 per hourThe service user you will be supporting:
The service user requires support with personal careThe service user likes walking, watching films and making model kitsThe service user enjoys going out in the communityThe service user requires assistance with daily tasks and be encouraged to learn new skills
The Ideal Candidate:
Experience with learning disabilities.Great sense of humour.Positive, enthusiastic with a great attitude.Outgoing and passionate about improving the service user’s quality of life.Knowledge of positive behaviour support.Proactive and motivated to look for new activities and experiences for the people we support.Someone who is open to learning new skills.
Company perks:
Paid mandatory and ongoing career development training.Genuine progression opportunities.Chances to spin our WOW-WheelFlexibility around family commitments.Refer-a-friend bonus!Loyalty bonuses.
Apply now if you are passionate about making a difference and we will be in touch!....Read more...
KS2 Class TeacherStart Date: April 2026Location: Hounslow, LondonFull/Part-time: Full-timeSalary: M1 – UPS 3
About the role/school
We are seeking a passionate and dedicated KS2 Class Teacher to join a thriving three-form-entry primary school in Hounslow. The school offers a warm, inclusive environment where diversity is celebrated and every family feels heard. With strong provision for pupils with additional needs—including language, communication, behavioural, emotional, and social challenges—the school fosters both academic progress and whole-child development.
Its inclusive ethos has been formally recognised with an Inclusive School Award, reflecting a compassionate culture and commitment to nurturing pupils’ emotional wellbeing alongside their learning. Ofsted has rated the school “Good,” affirming its effectiveness in teaching, support, and leadership.
This is an excellent opportunity for a KS2 Class Teacher looking to work in a supportive, ambitious, and nurturing school community.
Job Responsibilities
As a KS2 Class Teacher, you will:
Deliver high-quality teaching across the Key Stage 2 curriculum.
Support pupils’ academic, social, and emotional development.
Differentiate lessons to meet the needs of all learners, including those with additional needs.
Contribute to the school’s inclusive culture and pastoral care initiatives.
Work collaboratively with colleagues to ensure continuous school improvement.
Engage with families to support pupil progress and wellbeing.
Qualifications/Experience
To be successful as a KS2 Class Teacher, you will need:
Qualified Teacher Status (QTS) in the UK.
Enhanced DBS Certificate with the Update Service.
Right to work in the UK.
Strong understanding of primary education and Key Stage 2 curriculum.
Commitment to inclusive education and whole-child development.
Next steps
If this KS2 Class Teacher position sounds of interest, or you would like to find out more information, please contact Carly at Teach Plus on Alternatively, please click ‘apply’ and we will get back to you as soon as possible.
Teach Plus is a 5-star Google-rated, London-based education recruitment agency. Our passion is to provide candidates with an excellent service in helping them find a new role, with a candidate journey that stands out above the rest. We prioritise ongoing assistance and support to help with your career in education.
With over 17 years’ experience working in education, we have strong, long-lasting relationships with primary schools across London. We are able to offer a range of opportunities including short-term, long-term, and permanent positions within education, as well as a high volume of daily supply work.....Read more...
Working on reception you will be a good team worker, be able to work using your own initiative, be well organised and a good communicator. The main purpose of the role will be to assist in the administrative processes of the school and to be a professional but friendly face to our parents, students and visitors to school.
The role will be fast paced, rewarding and offer the opportunity to develop valuable skills in a supportive environment.
Duties will include but are not limited to:
Organisation:
Undertake reception duties, answering routine telephone calls and face to face enquiries and signing in visitors
Liaising with students, staff, parents, visitors and other stakeholders
Assist with first aid, looking after poorly students
Administration:
Provide routine clerical support e.g. photocopying, filing, e-mailing, complete routine forms
Maintain manual and computerised records/management information systems
Undertake typing, word-processing and other IT based tasks
Sort and distribute mail
Undertake routine administration
Resources:
Operate office equipment e.g. photocopier, computer
Arrange orderly and secure storage of supplies
Undertake routine financial administration as directed by the Administration Manager
Responsibilities:
Be aware of, and comply with, policies and procedures relating to child protection, health and safety, security, confidentiality and data protection, reporting all concerns to an appropriate person
Be aware of and support difference and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the school
Appreciate and support the role of other professionals
Attend and participate in relevant meetings, as required
Participate in training and other learning activities and performance development, as required
Training:
On the job training working as part of the education support team at Burnside College with one day a week release for theoretical study and assignment work through North Tyneside Council
Training Outcome:
Supportive school environment and opportunity to gain qualifi cations and experience
Employer Description:Burnside College is a good school with an outstanding sixth form provision. We put teaching and learning fi rst and are committed to providing a high quality and inclusive learning experience. We are determined to make a diff erence for the young people in our community and our core values of pride, respect and achievement are at the heart of everything that we do. At Burnside College, we value our staff and are committed to providing ongoing professional development in a supportive environment.Working Hours :Monday to Friday, 8.00am - 4.00pm (Friday 3.30pm) with a 30 minute lunch break
The 37 hours will include any training you are required to attend as part of your apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Associate Dentist Jobs in Near Cinderford, Gloucestershire. INDEPENDENT. Well-established longstanding patient list to inherit, Great private opportunity in a mixed practice, Beautiful location close to the Forest of Dean. ZEST Dental Recruitment working in partnership with an established dental practice is seeking to recruit an Associate Dentist in Gloucestershire.
Independent Dental Practice
Full or part-time Associate Dentist
near Cinderford, South Gloucestershire
Up to five days per week
Lovely location 10 miles (20 minutes) south of Gloucester
Great private opportunity in a mixed practice
Well-established patient list of longstanding and loyal patients to inherit
Excellent support and professional development for dentists at any stage of their career
UDA value is negotiable and competitive, based on your expectations
Up 4500 UDA available (flexible to allow for private development
50/50% split on Private and lab bills
Huge private potential
Replacing a long-standing departing colleague due to relocation
Established dental practice with stable well-maintained patients
Excellent standard of equipment, Computerised, digital x-ray, etc.
Reference: DL5314
This is a great opportunity to join a friendly and welcoming team located near Cinderford, with a well-established patient list to inherit, and good demand for private dentistry in an affluent and beautiful area. It is located to the South West of Gloucester and is easily commutable from the City (circa 20 minutes). The practice is a well-established practice with three dental surgeries and has a large list of private patients and a small NHS contract. The practice is fully computerised with SOE, digital x-rays, loyal and pleasant patients and a lovely, friendly, and experienced support team.
Located in the heart of the Forest of Dean, Cinderford is a welcoming town surrounded by some of England’s most scenic woodland and outdoor spaces. Known for its strong community spirit and access to a wide range of recreational activities, the area combines a peaceful, rural environment with convenient links to nearby towns and cities. With local amenities, schools, and natural attractions close at hand, Cinderford offers an appealing lifestyle for professionals and families seeking a blend of countryside living and accessibility.
Successful candidates will be GDC registered dentists, have an active dentist performer number and have experience of providing NHS dental treatment in the UK.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.....Read more...
A fantastic new job opportunity has arisen for a committed Family Therapist - CAMHS to work in an exceptional mental health hospital based in the Chelmsford, Essex area. You will be working for one of UK's leading health care providers
The hospital has established an excellent reputation for providing high standards of treatment for a diverse range of mental health difficulties including addictions, depression, anxiety, and stress
As the Family Therapist your key duties include:
Provide therapeutic support and interventions to children, adolescents, and their families to address mental health challenges
Facilitate family therapy sessions to improve communication, resolve conflicts, and strengthen family relationships
Collaborate with the multidisciplinary CAMHS team to develop and implement individualized care plans
Assess family dynamics and identify factors affecting the young person’s mental health and wellbeing
Offer guidance and support to families to promote coping strategies and resilience during inpatient treatment
The following skills and experience would be preferred and beneficial for the role:
Strong foundation in psychological theories and therapeutic techniques specific to family systems
Proven experience working with children, adolescents, and their families in clinical or community settings
Excellent communication and interpersonal skills are essential
Experience collaborating within multidisciplinary teams, particularly in mental health environments, enhances holistic care delivery
Strong problem-solving skills, emotional resilience, and ongoing professional development are important to adapt to the evolving needs of clients and maintain best practices in family therapy
The successful Family Therapist will receive an excellent salary of £32,000 - £42,400 per annum. This exciting position is permanent part time role working 30 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Free on-site parking
Supplemented meals
25 days annual leave plus bank holidays
Birthday Holiday - Birthday as an extra day annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and private healthcare
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Reference ID: 7057
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
To work closely with children aged 0-5 years old, looking after their daily needs such as feeding, nappy changing and toileting
To work as part of a team to deliver and meet the requirements of the Early Years Foundation Stage for all children
To plan, provide and support age-appropriate play opportunities in line with the curriculum and individual needs of the children in your care
To ensure the safeguarding and welfare of all children in your care
To be a key person to an allocated number of children and their families
To observe, assess and record children’s learning and development progress
Provide an enabling environment that meets the needs of each unique individual child
To build and maintain positive relationships with parents/carers
To adhere to and follow the setting’s policies and procedures
To ensure confidentiality is adhered to at all times
To attend regular team meetings
To ensure standards of health and safety, hygiene and cleanliness are maintained at all times
To attend additional training events and meetings as identified by the setting manager for training requirements
To liaise and work in partnership with external agencies (both statutory and voluntary) to support children within the setting as appropriate
To undertake any other duties as deemed necessary by the setting manager
Training:
Early Years Educator Level 3
Training will include paediatric first aid qualification
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:For the successful candidate there is the possibility of ongoing employment upon completion of the relevant qualification.Employer Description:Twinkle Totz Day Nursery Ltd is a family-run day nursery chain with locations throughout West London and Berkshire. Putting your child first, our friendly and professional team strive to help families in the local community however we’re able. Established in 2005, we are backed by a vast amount of experience and associations with OFSTED, NDNA, the Early Years Alliance, Ealing Council, and Hillingdon London. With our skills, knowledge, and qualifications, we are ideally placed to provide exceptional childcare services. Contact us today with any enquiries.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To work closely with children aged 0-5 years old, looking after their daily needs such as feeding, nappy changing and toileting
To work as part of a team to deliver and meet the requirements of the Early Years Foundation Stage for all children
To plan, provide and support age-appropriate play opportunities in line with the curriculum and individual needs of the children in your care
To ensure the safeguarding and welfare of all children in your care
To be a key person to an allocated number of children and their families
To observe, assess and record children’s learning and development progress
Provide an enabling environment that meets the needs of each unique individual child
To build and maintain positive relationships with parents/carers
To adhere to and follow the setting’s policies and procedures
To ensure confidentiality is adhered to at all times
To attend regular team meetings
To ensure standards of health and safety, hygiene and cleanliness are maintained at all times
To attend additional training events and meetings as identified by the setting manager for training requirements
To liaise and work in partnership with external agencies (both statutory and voluntary) to support children within the setting as appropriate
To undertake any other duties as deemed necessary by the setting manager
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
For the successful candidate, there is the possibility of ongoing employment upon completion of the relevant qualification
Employer Description:Twinkle Totz Day Nursery Ltd is a family-run day nursery chain with locations throughout West London and Berkshire. Putting your child first, our friendly and professional team strive to help families in the local community however we’re able. Established in 2005, we are backed by a vast amount of experience and associations with OFSTED, NDNA, the Early Years Alliance, Ealing Council, and Hillingdon London. With our skills, knowledge, and qualifications, we are ideally placed to provide exceptional childcare services. Contact us today with any enquiries.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Installing and testing site drainage and ducting
Building access/working platforms
Locate and excavate to expose underground utility services
Install, maintain and remove temporary protection and safety arrangements on site
Direct and guide the movement of vehicles, plant or machinery on site
Move, handle and store materials complying with relevant legislation and policies
Using and maintaining power tools and equipment
Training:
Level 2 Groundworker Apprenticeship
Block Release College Attendance
CSCS card
Apprentices without Level 1 English and maths will need to achieve this level during the apprenticeships and take the test for Level 2 English and maths before end of apprenticeship
Training Outcome:
Our Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way
Mentor Allocation and guidance
Additional training be provided
We are looking for a long-term relationship with our apprentices
Employer Description:Whether we are delivering small scale improvements or a major project, Taylor Woodrow’s success is founded on the teams that we build, the relationships we develop and the engineering solutions that we provide.
We have a strong regional presence across the UK, where local people bring local solutions across a range of infrastructure and civil engineering projects as part of long-term frameworks. This is complimented by our ability to deliver major infrastructure projects requiring complex engineering solutions.
Our projects support the UK’s energy transition, deliver improvements to the highways network and enhance rail infrastructure. The strategic infrastructure that we construct are the building blocks for growth and this includes a role in delivering the UK’s low carbon transport future through High Speed 2.
We operate across all stages of the project lifecycle, with our Engineering Services team supporting clients through the development and design phase of infrastructure projects to foster the right solutions.
Sustainability is at the heart of our approach and we are committed to respecting and protecting the environment in everything that we do. Taking the time to understand and make a positive difference to each community that we work within is an integral part of our work to ensure that our projects leave a lasting legacy.
Taylor Woodrow is committed to creating a working environment that is inclusive and diverse.Working Hours :Monday - Friday, from 8.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Daily monitoring for environmental permitting (water sampling, inspections, site checks and watercourse inspections)
Admin, assistance with reporting and data entry (Word and Excel) - waste data reporting, carbon footprint collation (using Moata and internal project systems)
Creating graphics and posters for the site (PowerPoint) to help us monitor our progress with company, client and project targetsCreating and assisting with the delivery of Toolbox talks
Ecological walkovers and checks, and assistance with BNG (Biodiversity Net Gain) related issues
Supporting the engineering team with the collation of the Materials Management Plan (MMP) tracking and verification Assistance with collating key project lessons learned
Training:Level 6 Environmental Practitioner Degree ApprenticeshipBSc Environmental Management.
Block Release at Coventry University.Training Outcome:Taylor Woodrow Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way. Employer Description:Whether we are delivering small scale improvements or a major project, Taylor Woodrow’s success is founded on the teams that we build, the relationships we develop and the engineering solutions that we provide.
We have a strong regional presence across the UK, where local people bring local solutions across a range of infrastructure and civil engineering projects as part of long-term frameworks. This is complimented by our ability to deliver major infrastructure projects requiring complex engineering solutions.
Our projects support the UK’s energy transition, deliver improvements to the highways network and enhance rail infrastructure. The strategic infrastructure that we construct are the building blocks for growth and this includes a role in delivering the UK’s low carbon transport future through High Speed 2.
We operate across all stages of the project lifecycle, with our Engineering Services team supporting clients through the development and design phase of infrastructure projects to foster the right solutions.
Sustainability is at the heart of our approach and we are committed to respecting and protecting the environment in everything that we do. Taking the time to understand and make a positive difference to each community that we work within is an integral part of our work to ensure that our projects leave a lasting legacy.
Taylor Woodrow is committed to creating a working environment that is inclusive and diverse.Working Hours :Monday to Friday, from 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Breedon is a home for inquisitive learners. Quarries, cement, and construction are no longer old-fashioned sectors. We’re providing the foundation for our lives, building the places where we live and work, play and in-between.
Are you interested in:
Being paid to go to college; earn as you learn, without having to ‘work the time back’.
Achieving a Level 3 Advanced Apprenticeship in a sought-after engineering discipline.
Full company funding of any fees for qualifications and training.
No need to buy your own kit or any work equipment; it’s all on us.
40 hours a week, Monday to Friday.
A competitive salary significantly higher than the national minimum wage for apprentices.
Support from a community of apprentices; a collaborative and comprehensive induction.
A huge variety of potential career progression pathways at a stable, thriving business.
As an Apprentice Electrical Maintenance Technician, you’ll support the vital need to uphold quarry site production.
You’ll be dismantling, examining, replacing, and reassembling mechanical and electrical systems and components.
Servicing and maintaining equipment.
Working on big yellow machinery to equipment that deals with dust, there will be lots to learn.
If you’re one to tiptoe around puddles with trepidation, maybe this role isn’t for you. You won’t be spending every day in a clean, corporate office swivelling on an office chair! If you have a natural affinity with the great outdoors, in all weathers, then now we’re talking!Training:Level 3 Electrical Maintenance & Operations Engineering Technician.Training Outcome:
There are opportunities to not only become a qualified electrical maintenance technician, but also progress into area and management roles.
Employer Description:Breedon is a leading construction materials group in Great Britain and Ireland.
Our GB division comprises fully-integrated aggregates and downstream products businesses throughout the UK . We supply aggregates, asphalt, ready-mixed concrete & mortar and concrete blocks, together with a range of specialist building products including clay bricks and tiles, other clay products, decorative aggregates and Welsh slate, which are sold throughout the UK and Ireland.Working Hours :40 hours a week, Monday to Friday.
Start and finish times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Breedon is a home for inquisitive learners. Quarries, cement, and construction are no longer old-fashioned sectors. We’re providing the foundation for our lives, building the places where we live and work, play and in-between.
Are you interested in:
Being paid to go to college; earn as you learn, without having to ‘work the time back’.
Achieving a Level 3 Advanced Apprenticeship in a sought-after engineering discipline.
Full company funding of any fees for qualifications and training.
No need to buy your own kit or any work equipment; it’s all on us.
40 hours a week Monday to Friday.
A competitive salary significantly higher than the national minimum wage for apprentices.
Support from a community of apprentices; a collaborative and comprehensive induction.
A huge variety of potential career progression pathways at a stable, thriving business.
As an Apprentice Electrical Maintenance Technician, you’ll support the vital need to uphold quarry site production.
You’ll be dismantling, examining, replacing, and reassembling mechanical and electrical systems and components.
Servicing and maintaining equipment.
Working on big yellow machinery to equipment that deals with dust, there will be lots to learn.
If you’re one to tiptoe around puddles with trepidation, maybe this role isn’t for you. You won’t be spending every day in a clean, corporate office swivelling on an office chair! If you have a natural affinity with the great outdoors, in all weathers, then now we’re talking!Training:Level 3 Electrical Maintenance & Operations Engineering Technician.Training Outcome:
There are opportunities to not only become a qualified electrical maintenance technician, but also progress into area and management roles.
Employer Description:Breedon is a leading construction materials group in Great Britain and Ireland.
Our GB division comprises fully-integrated aggregates and downstream products businesses throughout the UK . We supply aggregates, asphalt, ready-mixed concrete & mortar and concrete blocks, together with a range of specialist building products including clay bricks and tiles, other clay products, decorative aggregates and Welsh slate, which are sold throughout the UK and Ireland.Working Hours :37 hours a week Monday to Friday.
Start and finish times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
To work closely with children aged 0-5 years old, looking after their daily needs such as feeding, nappy changing and toileting
To work as part of a team to deliver and meet the requirements of the Early Years Foundation Stage for all children
To plan, provide and support age-appropriate play opportunities in line with the curriculum and individual needs of the children in your care
To ensure the safeguarding and welfare of all children in your care
To be a key person to an allocated number of children and their families
To observe, assess and record children’s learning and development progress
Provide an enabling environment that meets the needs of each unique individual child
To build and maintain positive relationships with parents / carers
To adhere to and follow the setting’s policies and procedures
To ensure confidentiality is adhered to at all times
To attend regular team meetings
To ensure standards of health and safety, hygiene and cleanliness are maintained at all times
To attend additional training events and meetings as identified by the setting manager for training requirements
To liaise and work in partnership with external agencies (both statutory and voluntary) to support children within the setting as appropriate
To undertake any other duties as deemed necessary by the setting manager
Training:
Attend all in-house training courses, as well as undertake any other professional and personal development training as requested by your Line Manager
Level 3 Early years educator apprenticeship standard, including Functional Skills in English and maths if necessary
Training Outcome:
For the successful candidate, there is the possibility of ongoing employment upon completion of the relevant qualification
Employer Description:Twinkle Totz Day Nursery Ltd is a family-run day nursery chain with locations throughout West London and Berkshire. Putting your child first, our friendly and professional team strive to help families in the local community however we’re able. Established in 2005, we are backed by a vast amount of experience and associations with OFSTED, NDNA, the Early Years Alliance, Ealing Council, and Hillingdon London. With our skills, knowledge, and qualifications, we are ideally placed to provide exceptional childcare services. Contact us today with any enquiries.Working Hours :Monday to Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Installing and testing site drainage and ducting
Building access / working platforms
Locate and excavate to expose underground utility services
Install, maintain and remove temporary protection and safety arrangements on site
Direct and guide the movement of vehicles, plant or machinery on site
Move, handle and store materials complying with relevant legislation and policies
Using and maintaining power tools and equipment
Training:
Level 2 Groundworker Apprenticeship
College Attendance
CSCS card
Apprentices without Level 1 English and Maths will need to achieve this level during the apprenticeships and take the test for Level 2 English and Maths before end of apprenticeship.
Training Outcome:
Our Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way
Mentor Allocation and guidance
Additional training be provided
We are looking for a long-term relationship with our apprentices
Employer Description:Whether we are delivering small scale improvements or a major project, Taylor Woodrow’s success is founded on the teams that we build, the relationships we develop and the engineering solutions that we provide. We have a strong regional presence across the UK, where local people bring local solutions across a range of infrastructure and civil engineering projects as part of long-term frameworks. This is complimented by our ability to deliver major infrastructure projects requiring complex engineering solutions. Our projects support the UK’s energy transition, deliver improvements to the highways network and enhance rail infrastructure. The strategic infrastructure that we construct are the building blocks for growth and this includes a role in delivering the UK’s low carbon transport future through High Speed 2. We operate across all stages of the project lifecycle, with our Engineering Services team supporting clients through the development and design phase of infrastructure projects to foster the right solutions. Sustainability is at the heart of our approach and we are committed to respecting and protecting the environment in everything that we do. Taking the time to understand and make a positive difference to each community that we work within is an integral part of our work to ensure that our projects leave a lasting legacy. Taylor Woodrow is committed to creating a working environment that is inclusive and diverse.Working Hours :Monday - Friday, from 8.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
An exciting new job opportunity has arisen for a committed Clinical Psychologist to work in a specialist nursing home based in the Daventry, Northamptonshire and a private hospital based in the Cambridgeshire area. You will be working for one of UK’s leading health care providers
Our client is one of UK’s leading private providers of mental health services across specialist hospitals, residential settings and community-based homes
**To be considered for this position you must hold a Registration with the HCPC as a Practitioner Psychologist and Charterable status with the British Psychological Society**
As the Clinical Psychologist your key responsibilities include:
Support the provision of psychology services in a specified area, in collaboration with multidisciplinary teams, and under the direction and supervision of a Senior/Principal/Consultant or Lead Psychologist
Participate fully with the multidisciplinary team and ensure that the patient is fully engaged in their care pathway
Support clinical team working, including both direct interventions and the delivery of staff training programmes
Support the clinical team and area of service in developing new initiatives and ways of working
Work with internal and external agencies to enhance treatment pathways for patients
The following skills and experience would be preferred and beneficial for the role:
Experience of working with clients with complex needs that are relevant to the population in the service area
Competency in psychological assessment and formulation skills and an aptitude for learning new assessment methods
Competency with risk assessment, management, and evaluation tools
Clinical therapy skills - Experience using different therapeutic approaches to address a range of clinical issues
An awareness of other modalities and how they may be applied to the current service user population
The successful Clinical Psychologist will receive an excellent salary of £54,040 pro rata. This exciting position is a permanent part time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
The equivalent of 25 days annual leave pro rata (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window
Career development and training to help you achieve your professional goals
Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
Wellbeing support and activities to help you maintain a healthy work-life balance
Access to Blue Light Card, which provides a range of exclusive offers and discounts
Life Assurance, for added peace of mind
Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support
24/7 GP service and second medical opinion, to ensure you are the best you can be
Enhanced Maternity Package, so you can truly enjoy this special time
Pension contribution, to help secure your future
Free/subsidised meals and onsite/local free parking
Reference ID: 7187
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Associate Dentist Jobs in Camborne, Cornwall. INDEPENDENT. Well-established patient list to inherit, High private demand in an affluent area, Beautiful relocation opportunity. ZEST Dental Recruitment working in partnership with an established dental practice is seeking to recruit an Associate Dentist.
Independent Dental Practice
Full or part-time Associate Dentist
Camborne, Cornwall
Predominantly private practice
Well-established patient list to inherit
High private demand in an affluent area
Beautiful relocation opportunity
Up to £15 per UDA DOE
5000 UDAs (more available if desired)
Supportive and friendly practice environment
Replacing departing colleague
Established dental practice
State-of-the-art equipment and surgeries including digital scanners, rotary endo, and R4 software
Visa sponsorship would be considered for dentists who have an NHS performer number
Hygienist and therapist support available
Permanent position
Reference: DL5337
This is a great opportunity to join a well-established five-surgery practice in the beautiful location of Camborne, Cornwall. The practice is predominantly private, with high private demand in an affluent area. For dentists looking for a full-time position, the practice is open to offering a £600 day rate for one of the five days you will be working, with no set NHS target for the day.
Camborne is a well-connected town in West Cornwall, set close to attractive countryside and only a short distance from the north coast. It offers a broad selection of local amenities, including shops, schools, healthcare services, and leisure facilities. The town has a strong sense of community and benefits from nearby transport links, making it easy to reach surrounding areas such as Redruth, Penzance, and Truro. With access to walking routes, beaches, and outdoor activities, Camborne provides a practical and appealing place to live and work.Successful candidates will be GDC-registered dentists, have an active dentist performer number and have experience of providing NHS dental treatment in the UK.
Successful candidates will be GDC-registered dentists with an active NHS performer number.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.....Read more...
Cluster Senior Public Relations & Social Media ManagerLuxury Hospitality Group – Jeddah, Saudi ArabiaOur client is a prestigious luxury hospitality group with a strong presence in Saudi Arabia, and they are seeking an experienced Cluster Senior Public Relations & Social Media Manager to join their team in Jeddah.This role is ideal for a creative and strategic communications professional with a deep understanding of brand positioning, storytelling, and digital engagement within the luxury hospitality sector. You will oversee PR and social media strategy across multiple properties, ensuring brand consistency, visibility, and reputation excellence.This position is open to Saudi nationals as part of the company’s Saudization initiative.Key Responsibilities
Develop and execute PR and communications strategies across assigned luxury propertiesManage media relations, press releases, and brand partnershipsLead and oversee social media strategy, content planning, and community engagementEnsure consistent brand voice and positioning across all platformsCollaborate with internal stakeholders, agencies, and influencersMonitor brand reputation, media coverage, and digital performance metricsSupport launches, campaigns, and key hospitality events
Skills, Experience & Profile
Minimum 3+ years’ experience in Public Relations, Social Media Management, or MarketingMandatory experience within luxury hospitality (hotels, resorts, or high-end lifestyle brands)Strong understanding of the Saudi market and regional media landscapeExcellent written and verbal communication skillsExperience managing multiple brands or properties is highly desirableCreative, detail-oriented, and commercially awareFluent in English; Arabic is a essential for the role
What’s on Offer
Competitive salary package, dependent on experienceOpportunity to work with a high-profile luxury hospitality groupCareer growth and exposure across multiple premium brands
Please contact Michelle at michelle@corecruitment.com for further details or to submit your application.....Read more...
Veterinary Care Assistant - HarlowFull-Time | 37.5 Hours per Week | No OOH or NightsNurse Seekers are pleased to be recruiting on behalf of a welcoming, independent veterinary practice who are looking to add a Veterinary Care Assistant (VCA) to their supportive and close-knit team.This role is perfect for someone enthusiastic, hands-on and passionate about animal care, who enjoys variety in their working day and being part of a genuinely caring environment.About the RoleAs a Veterinary Care Assistant, you will support the clinical and reception teams, playing a vital role in patient care and the smooth running of the practice.We are looking for someone who:
Has a bubbly, positive attitude and a genuine love for animal careShows initiative and takes pride in getting tasks completedIs keen to learn, develop and build their knowledgeIs a strong team player who is adaptable and flexibleIs happy to rotate between wards, theatre and reception duties
About the PracticeThis proudly independent practice has grown rapidly thanks to its strong community values and commitment to affordable, compassionate veterinary care. The team works closely with charities and supports a lower-income demographic, ensuring that every client feels comfortable asking for help and accessing treatment for their pets.Staff wellbeing and retention are a real priority, with a friendly, inclusive culture where everyone is supported and encouraged to grow.What’s on Offer
Fantastic, highly competitive remuneration packageFull-time role – 37.5 hours per week20 days annual leave plus 8 paid bank holidays50% staff discountFree on-site parkingGym membership paid after probation period1 in 4 weekendsNo out-of-hours or night work
If you’re enthusiastic, compassionate and looking to start or continue your career within a practice that truly values its people and patients, this is a brilliant opportunity.Apply today through Nurse Seekers or call us on 01926 676369 to find out more.....Read more...
Year 2 TeacherStart Date: April 2026Location: Waltham ForestFull-TimeSalary: M1 – M6 Outer London
We are recruiting a dedicated Year 2 Teacher to join a welcoming primary school in Waltham Forest from April 2026. This Year 2 Teacher role is ideal for someone who wants to make a positive impact on children’s learning and be part of an inclusive school community.
As the Year 2 Teacher you will be responsible for delivering a broad and balanced curriculum and contributing to school life.
About the role/schoolThis well-resourced primary school in Waltham Forest is committed to academic progress, creative learning, and pupil wellbeing. The Year 2 Teacher will work in a supportive environment with strong staff collaboration.
Job Responsibilities
Teach engaging lessons as a Year 2 Teacher
Monitor and assess pupil progress
Maintain high expectations for behaviour
Communicate with parents and carers effectively
Qualifications/Experience
Qualified Teacher Status (QTS)
Experience teaching in KS1 preferred
Enhanced DBS Certificate with the Update Service
Right to work in the UK
Next steps:If this Year 2 Teacher position sounds of interest, or you would like to find out more information, please contact Kam at Teach Plus on
Alternatively, please click ‘apply’ and we will get back to you as soon as possible.
Teach Plus is a 5 star, Google rated, London based education recruitment agency. Our passion is to provide candidates with an excellent service in helping them find a new role, our candidate journey is what makes us stand out above the rest. We prioritise ongoing assistance and support to help with your career in education. With over 17 years' experience working in education, we have strong, long-lasting relationships with primary schools across London. We are able to offer a range of opportunities including short term, long term and permanent positions within education as well as a high volume of daily supply work. ....Read more...
The Job
The Company:
Leading global brand name.
A market leading diagnostics company.
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
Benefits of Sales Specialist Point of Care Diagnostics
Highly competitive basic salary, with bonuses
Car or Allowance
Pension
Healthcare depending on experience
Healthcare and pension and corporate benefits
The Role of the Sales Specialist Point of Care Diagnostics
We looking for a strategic, collaborative and inspiring individual to join our client’s team as a Sales Specialist in Diabetes solutions.
As part of the team, you will work closely with your colleagues to identify opportunities and directly contribute to the 10 year ambition to double patient access to novel, high-medical-value diagnostics solutions.
This is an exciting time for our client as they have a strong pipeline?of launches and portfolio expansion across multiple?patient?pathways.?
Your main focus is in the delivery of the commercial strategy for point of care product portfolio & digital solutions.
Understanding, navigating, and keeping current with the NHS and the Health and Social Care in England, to support the effective execution of commercial strategies.
Stakeholder mapping and engagement with clinical and financial key opinion leaders across Primary, Community and Secondary care to maximise peer-to-peer influence and advocacy.
Building a network of clinical and non-clinical advocates and ambassadors who can influence the uptake of near patient care portfolio.
Supporting and training of healthcare professionals in the use of our solutions.
Identifying market development and changes in the NHS landscape on your territory (payment, procurement, tendering, and NHS processes) to maximise opportunities/minimise threats
Region covers Kent, Surrey and Sussex
.
The Ideal Person for the Sales Specialist Point of Care Diagnostics
Educated to BSc (Hons) Degree or equivalent in the field of life sciences subject (Biological Science, Biomedical Science) or equivalent.
Must have Diabetes sales experience, either in devices or pharmaceuticals
Must be living within the region (Surrey, Sussex, Kent) or close by.
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Providing an excellent range of activities that ensures that the child learns whilst having fun
Supporting children’s learning and development, including supporting planning and observations
Preparing and maintaining the environment and resources for the children
Preparation of food for breakfast, snack and afternoon tea
Supporting children’s self-help needs
Being creative and enthusiastic
Following safeguarding rules Undertaking First Aid training as required
Undertaking training as appropriate to meet any changes in standards or appropriate legal requirements as required
Ensuring that all Health and Hygiene requirements are always adhered to
Training:
You will gain a Level 3 Early Years Educator qualification at the end of the course
All training is completed remotely via teams
Your tutor will be there to support you throughout and visit your setting
Online remote training sessions will take place once every week for the first 8 weeks, and they’ll be scheduled in as and when
You will complete your Level 3 Paediatric First Aid
Training Outcome:
After completion, you will develop into a Level 3 practitioner, with the potential of a permanent position upon successful completion
There is also the potential to go into other childcare-orientated roles, e.g. social work, teaching, managerial roles etc.
Employer Description:Everything we do and hope to achieve at Little Rainbow Nursery is based on understanding, trust and respect for the individual. This principal dictates how we treat each child, parent, carer and member of staff, regardless of their position, personal background or circumstances, as we seek to brace the diversity that we are blessed with in our wider community.Working Hours :Apprentices are required to be as flexible as possible to meet the needs of the business. Monday to Friday. Shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assisting the team with accounts-related queries and general financial administration
Checking and verifying completed jobs to ensure accuracy of financial information
Closing jobs accurately and promptly on the internal portal
Creating and issuing customer invoices in line with agreed terms
Preparing and processing supplier payments, ensuring amounts are accurate and authorised
Managing credit control activities, including monitoring outstanding balances and supporting debt collection processes
Handling customer and supplier accounts queries professionally via telephone and email
Accurately processing financial data and maintaining up-to-date accounting records
Ensuring financial information is correctly disseminated and shared with relevant stakeholders
Maintaining and updating financial databases and internal systems, including the internal CMS
Monitoring financial tasks to ensure deadlines are met and records are not left open longer than necessary
Identifying and escalating issues that may impact financial accuracy, cash flow, or compliance
Supporting month-end and periodic finance processes under supervision
Providing general administrative support to the accounts team as required
Undertaking any other finance or administrative duties relevant to the role
Training Outcome:To be discussed on completion of apprenticeship.Employer Description:Translate UK Ltd. was founded in 2006 to provide translation and interpreting services to businesses across the North of England. Since then, we have successfully grown and have expanded to work with clients in both the public and private sectors throughout the UK. We provide translation and interpreting services in and out of all major languages and we specialise in providing our services in even the most obscure languages. We are a family business at heart. Each of our clients, linguists and staff members is important to us, and we’re proud of the community we’ve built here. Our team is passionate about people, and we provide a service which shows how much we care and upholds each of our core values: equality, integrity and excellence.Working Hours :Monday – Friday 08.45-17.30, 1 hour unpaid lunch. Paid working hours of 37.5 hours per weekSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Partou is proud to be part of the National Partnership in Early Learning and Childcare (NPELC) - a group of 10 of the largest childcare providers across England. Together, we operate over 1,300 childcare settings, employ more than 38,000 people, and take care of over 160,000 children.
As an Early Years Practitioner Apprentice, at Partou, you will be working towards the Early Years Practitioner Level 2 Apprenticeship over the duration of 14 months, alongside your daily roles and responsibilities.
Your daily roles and responsibilities will include;
Working alongside qualified members of staff, where you will be supported and mentored every step of the way
Building relationships with children, parents, and carers, as well as colleagues
Plan and deliver activities for the children in your care in line with the EYFS
You will also be entitled to some amazing benefits, which include:
Genuine opportunities for career progression with access to professional accredited training
A comprehensive pension scheme with employer contributions
60% childcare discounts - in any of our settings across England
Enhanced maternity/paternity leave
Rewards and Recognition - high street discounts at your fingertips
Buddy bonus scheme - cash rewards for referring a friend
Have your birthday off on us!
Health and wellbeing support 24/7 with access to external helplines of professional counsellors
Please note that this role is subject to an enhanced DBS check.
At Partou we are committed to equal opportunities and welcome applications from all sections of the community.Training Outcome:
Ongoing training and development, with the opportunity to progress onto higher level apprenticeships
Employer Description:For us at Partou, childcare isn’t just a job, it’s a journey – one where every child leads us in a unique new direction.
As part of the Netherlands’ largest childcare group, we’ve access to world-leading expertise in learning and development, so you can be confident your child will benefit from an experience as unique as they are.Working Hours :Monday - Friday, exact shifts to be confirmed.Skills: Communication skills,Customer care skills,Team working,Patience....Read more...
As an apprentice in our Commercial team, you’ll spend two invaluable years working right at the heart of our business – with real responsibilities, and the chance to work on real projects.
You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues, as well as the opportunity to enhance your professional skills through an extensive and tailored programme of learning and development. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way.
The time that our customers spend away on our holidays is precious. That’s why we need to understand what our customers want as well as how the world is changing so we can design, develop and deliver dream holidays. Our Commercial Team do just this, sustainably delivering growth and profitability through cleverly managing price, focusing on cost and controlling the availability of our products. From liaising with hotel buyers, to forecasting travel trends, developing holiday brochures, and pricing holidays – it’s all in a day’s work in this area at the heart of our business.
As a Commercial Apprentice, you’ll gain unrivalled insight into how we go about planning, pricing and selling our TUI holiday experiences. You’ll spend two years rotating between two of our three core commercial departments:
Trading – this team ensures our products are available to our customers at the right price, at the right time, in line with demand and competition. You’ll learn about how we sell our flights and hotels at the right price in order to hit our key targets, as well as how we monitor our competitor’s activity. There are opportunities in our Beach Trading team as well as our Dynamic Trading team.
Aviation Planning – this team ensures we have the right planes in the right place, at the right time. You’ll learn about how we manage and plan our flying programme, and will work within the Aviation Support team loading our flying into our systems, managing seasonal changes, and then communicating these to our suppliers and customers
Product Planning – this team ensures we have the right products on offer to give our customers the widest variety of holidays to choose from. You’ll learn about how we select which new holiday concepts and hotels to offer our customers, as well as how we price them and present them to our customers, from the content on our websites, to brochures in our retail stores
Aviation Planning – this team ensures we have the right planes in the right place, at the right time. You’ll learn about how we manage and plan our flying programme, and will work within the Aviation Support team loading our flying into our systems, managing seasonal changes, and then communicating these to our suppliers and customers
Whichever teams you join, you’ll have a fantastic opportunity to gain a full insight into our Commercial function and how our business works on a day-to-day basis. You’ll support a portfolio of destinations, making important commercial decisions which will help drive forward the strategy and profitability of TUI UK.Training:Our Commercial Apprenticeship programme is a unique and exciting opportunity to gain a Level 3 Business Administrator apprenticeship whilst developing a rewarding career in our Commercial Team. It involves two years of study while being paid in a full-time permanent commercial role.
Training is delivered internally both virtually and face-to-face within the office.Training Outcome:
On joining our Commercial Apprenticeship Programme, you’ll be joining TUI as a permanent colleague – moving into a role with one of the teams you’ve worked with during the programme once you’ve finished your rotations.
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Monday to Friday, between 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Your purpose:
To undertake administrative and operational duties across the various departments within the MIS and Exams services
To work within the MIS Directorate and operate flexibly with tasks as required, which will include travel to other sites, some evening and occasional Saturday working
Provide a high level of customer service to stakeholders throughout the college
In your role, you will be accountable for:
Providing a high standard of data inputting and checking, including student enrolments, timetabling, and exams processes
Working with the Funding Returns and Audit & Compliance teams to ensure data meets the collection requirements as specified by the college or funding agency
Assisting with the collating and checking of evidence for both internal and external audits and compliance checks
Maintaining effective filing systems, electronic and manual for the Directorate
Working with the Student Records and curriculum administration teams to support the data and MIS requirements for curriculum and the wider college
Working with the exams team to support the examination function within the college, including processing registrations, exam bookings, claims and invigilation
Dealing with enquires and queries received, including telephone and in person from both internal and external customers
Assisting and supporting in the production and maintenance of work instructions, guides and other documentation required around MIS processes and procedures
Working flexibly across various departments and sites depending on workloads and time of year
Working effective as both part of a team and as an individual in order to meet priorities and deadlines
Providing a high standard of professionalism and customer service that positively reflects yourself, the Directorate and college
There are things that we are all accountable for, whatever your role, these are:
Embedding safeguarding into your/ your teams working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy
Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act.
Being a champion and advocate for Equality and Diversity throughout College
Behaving in a manner that displays British values
Being committed to reviews of your performance and your own Continuous Professional Development
Any other duties commensurate with your role that may be required from time to time.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete all required assignments with by the required timeline
Build up your portfolio of evidence on-going
Access support from your tutor/assessor and your manager
Training:Overview of Customer Service Level 2 Apprenticeship Standard:
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation
Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility:
Customer experience
Product and service knowledge
Skills:
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours / Attitude:
Developing self
Being open to feedback
Team working
Equality - treating all customers as individuals
Presentation – dress code, professional language
Right first time
You will complete an End Point Assessment this will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional Discussion
You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment and completion of the apprenticeship and if there is a role available.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher
Education.Working Hours :Monday to Friday – you may have to work across other centres and also work some evenings/weekends to cover open evenings/enrolment.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Excellent Attendance,Excellent Timekeeping....Read more...
