Duties include but will not be limited to:
To develop knowledge through training and learning from others to enable efficient, accurate and confident processing of new claims or files on behalf of our business partners and suppliers
Learning to confidently and efficiently represent the initial interface between the customer and the company
Developing skills to action all inbound communications ensuring that all items are logged correctly to the relevant cases within your team
Also actioning all outbound communications following the appropriate procedures
Gradually liaising with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claims process
To deliver excellent customer service at all times
To work with the team to achieve your own individual objectives
Achieve monthly KPI targets as communicated by the Team Leader/Manager
Consistently promote the vision, values and behaviours expected of the company through the provision of the highest level of customer service
To ensure personal compliance with the S&G policies and procedures
Training:
This apprenticeship is workplace delivery meaning there is no day release to college
Training Outcome:
There may be a fulltime position available upon successful competition of this apprenticeship
Employer Description:We are an established provider of market-leading outsourced solutions for insurers, corporate fleets, brokers, vehicle manufacturers and third-party claims administrators. We have an excellent reputation for outstanding customer service, and we have grown substantially over the last few years. We are studiously focused on delivering growth for the long-term by continually investing in our people, culture, and infrastructure. We have a workforce of just under 150 with a clear purpose and vision and, to achieve this, we require committed team members who follow our values and are passionate for the journey ahead.Working Hours :Monday- Friday
9.00am- 5.30pmSkills: Organisation skills,Team working,Willing to learn,Committed,Resilient,Time management,Hardworking....Read more...
As an Accounts/Finance Apprentice, you will support the Finance Manager and wider finance team by:
Processing sales invoices and purchase invoices accurately and efficiently.Assisting with invoice processing and other finance administration as required.
Maintaining accurate financial records and ensuring data is entered correctly.
Processing documentation and generating correspondence in response to queries.
Providing administrative support to the finance team and wider business.
Responding professionally to enquiries from clients, colleagues and third-party service providers.
Liaising with colleagues across technical and operational teams.
Using finance and case management software to maintain records and process transactions.
Supporting compliance with Thomas Miller policies, including sanctions and payment controls.
Assisting with financial reporting and other finance activities as your experience develops.
Providing cover for finance team members during periods of annual leave or absence.
Contributing positively to a collaborative and supportive team environment.
Training:
4 days per week at Thomas Miller
1 day per week at Newcastle College
Training Outcome:The chance to become an integral member of the finance function with increasing responsibility as you progress.Employer Description:Thomas Miller Claims Management (TMCM) is a specialist marine risk management consultancy providing marine claims handling, adjusting and operational support services to clients across the marine, transport and wider commercial sectors.
As part of the wider Thomas Miller Group, we combine the benefits of working within a supportive, close-knit team while offering exposure to an international business operating across multiple industries.Working Hours :Full-time, Monday to Friday, 9:00am – 5:00pm (1-hour lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Experienced Contracts Manager for Insurance Repair WorksOur client is a long-established Essex based Construction Company, who carry out a broad spectrum of works from specialised works to churches and listed buildings to mainstream construction and insurance repairs. Employing approximately 100 employees.They are looking for an experienced contracts manager for Insurance repair works based at their central Essex head office. You will be dealing with technical claims ranging from £1k to £500k on both domestic and commercial property insurance claims. You will be responsible for scoping and estimating the repair works, then contracts managing and surveying the works to completion and submitting both interim and final accounts whilst maintaining a close relationship with clients and supply chain.Job role and responsibilities
Accurately surveying repairs to domestic & commercial properties for all insured perils.Scoping the required works onto various electronic scoping systems and/or produce competitive tenders for the works including written specifications, whilst having regard for the insured perils.Preparing tender enquiries for suppliers and subcontractors, analyse tender returns and place supply and subcontract orders.Ascertain Health & Safety risks and ensure Health & Safety on site and the compilation of CPP’s.Liaison with clients’ representatives & establishment of good working relationships together with attendance at and contribution at site meetings.Ability to understand, implement and maintain client SLA’s.Ensuring projects are completed on budget and to schedule.Carry out site audits and ensure quality of works on site.Deal with variations and any problems on site.Deal with final accounts and hand over to accounts for invoicing.
What skills/experience will you need?For the role you will need to have a proven track record of managing client and quality focused, profitable insurance repairs over a number of years. You will be used to producing accurate scope of works, have good computer and organisational skills, an excellent knowledge of trades and relevant costs within the industry and used to managing multiple trades and multiple sites. You will possess good time management skills and the ability to work both as part of a busy team and remotely when required. Good communication skills are essential for the role.Package detailsIn addition to the Contracts Manager salary, (negotiable dependent upon experience), you will receive a company vehicle (or car allowance) and the equipment required to carry out the role plus auto enrolment into a company pension scheme.For an opportunity to join this expanding company please submit your CV ASAP.Our client welcomes applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Business Development & Account Support Executive (12-month fixed-term)Salary: £28,000 + commissionLocation: Saltaire, BradfordDepartment: CommercialReports to: Field Sales ManagerMain purpose of jobTo generate and develop new corporate/B2B business leads for the company's health cash plan products through proactive outbound calling and relationship-building, including via LinkedIn and other social media.You will also provide administrative and commercial support to Corporate Account Manager in the management of existing corporate accounts and intermediaries.Company OverviewSovereign Health Care (SHC) is a 150-year-old, Bradford-based organisation committed to promoting better health for everyone.SHC’s core mission is to help people achieve this goal, underpinned by the following core values:
Above all, we are customer-focused.We do the right thing.We work hard for each other.We are always improving.We believe in Sovereign Health Care.
Today, SHC’s primary business offers affordable health cash plan products to individual consumers and corporate clients. For a modest monthly premium, these products reimburse customers for everyday healthcare expenses, such as dental, optical and physiotherapy.Main duties
Generate qualified new business leads and appointments within the corporate/B2B market through proactive outbound calling and research.Build relationships with senior decision-makers and maintain accurate CRM records to meet agreed activity and appointment targets.Generate appointments for the BDM.Build and maintain a professional presence on LinkedIn and other relevant social media, developing connections with prospective corporate clients and intermediaries.Work closely with the Corporate Account Manager and BDM.Participate where required in internal sales projects.Maintain a thorough knowledge of product benefits to present solutions clearly and confidently, overcoming objections to meet customer needs.Actively support marketing campaigns, using initiative to identify prospects with the greatest potential for new business.Provide account management and administrative support to the New Accounts Manager, applying commercial awareness to day-to-day tasks.Manage company scheme data and day-to-day queries, using internal systems to pull together information as needed and redirecting queries to the relevant department where appropriate.Support with high-level claims queries for corporate business.Produce claims MI reporting, pulling together reports on cash plan and EAP usage for review.Prepare quotations to support the Account Management function.Support the onboarding of intermediaries and provide them with administrative support.Follow standard company and departmental processes and procedures, sharing ideas for improvement with your line manager.
Person specificationRelevant experienceEssential:
Proven experience in a target-driven business development or outbound B2B telesales role, with a demonstrated ability to deliver against sales/appointment targets.Ability to work in a fast-paced environment.Ability to work within a team and use own initiative.
Desirable:
Experience of building professional relationships via LinkedIn or other social media.
Aptitude, skills and abilities
Commercially astute, with a good level of commercial understanding.Professional and friendly telephone manner.Able to actively listen and engage decision-makers, handling objections effectively.Excellent written and verbal communication skills.Good planning, organisation and time management skills.Competent in Microsoft Office applications, including Word, Excel and Outlook, and experience of working with CRM systems.Basic internet and email skills, with training provided where needed.High level of accuracy and attention to detail.
Personal attributes
Commitment to customer service excellence, internally and externally.Confidence and resilience to make proactive outbound calls to clients and prospects, remaining positive in the face of rejection.Able to work effectively under pressure and to tight deadlines.Self-starter, results-oriented with a positive, self-driven and determined outlook.Commitment to continuous improvement.Adaptable to change.Confident, proactive approach to building relationships via social media.
Disposition
Accountability – committed to taking ownership and responsibility for agreed actions and delivery.Takes ownership of tasks with a proactive, can-do attitude.
Interested? Please apply with your latest CV.
INDHS
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Our client is a leading insurance business who are seeking to appoint a Risk Manager to join its Enterprise Risk Management function.
This is an excellent opportunity for an experienced risk professional looking to develop their career within a broad second-line Enterprise Risk Management role, working closely with senior stakeholders and first-line teams across the business.
You will play a key role in supporting the delivery and continued development of the Group's ERM framework, with exposure across ORSA, Risk Appetite, RCSA, risk assessments and senior risk reporting.
Key responsibilities
Support and project manage the ORSA process, including quarterly and annual reporting
Develop and deliver "deep dives" and thematic risk reviews
Support the implementation and development of the ERM Framework
Provide effective second-line risk challenge to the business
Support the quarterly Risk & Control Self-Assessment (RCSA) process
Support implementation of the Risk Appetite Framework, including quarterly metrics
Produce and analyse risk MI and reporting for senior management and committees
Build strong relationships with first-line teams including Underwriting, Claims and Third Party Capital
Promote risk management best practice and support risk training across the Group
We are looking for a risk professional with:
Strong Enterprise Risk Management / ERM experience
Experience within a second-line risk environment
Knowledge of ORSA, Risk Appetite and RCSA
Experience undertaking risk assessments and providing effective challenge
Strong stakeholder management and influencing skills
Excellent analytical, project management and report-writing abilities
Confidence communicating with senior stakeholders
Insurance / London Market experience is essential
A commercial outlook and desire to partner with the b
This role would suit an experienced Risk Manager, Enterprise Risk Manager, ERM Analyst or Senior Risk Analyst who is looking for a broader role with significant exposure across the business and the opportunity to develop their ERM career.
Hybrid working : 3 days in the office
For more information please click to apply.
....Read more...
Repair of minor scratches and dents
Preparation of new and repaired panels for refinishing
Preparing vehicle surfaces for masking and priming
Paint refinishing techniques, paint detailing
Paint detailing and buffing
Polishing the paintwork of the panel to a suitable finish
Training:
Our training partner will deliver a high-quality programme here in our state-of-the-art Bodyshop alongside a highly skilled mentor - both will support you in becoming a skilled and qualified vehicle paint technician
Once the apprenticeship is complete, you will achieve a Level 3 Apprenticeship Standard Vehicle Damage Paint Technician
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship, you can have a full-time career within the automotive industry with many opportunities to progress to positions of authority such as workshop controller, Vehicle Damage Assessor or Bodyshop Manager
The opportunities are endless. Having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions
Employer Description:Evolve Accident Repair Centre (Evolve ARC) is a leading accident repair specialist, known for its fast, customer-focused service and high-quality workmanship. As a Tesla and BMW approved bodyshop, Evolve ARC offers comprehensive accident management, claims support, and guarantees all repairs. Customers benefit from a courtesy car, a single point of contact, and quick turnaround times, with most repairs completed within a week. Evolve ARC prides itself on exemplary customer service and helping drivers get back on the road quickly and safely.
In addition to their growth plans, EvolveArc has achieved BS 10125, the industry gold accreditation for automotive repair which ensures the company provides consistently safe and high-quality vehicle damage repairs. All staff are trained in electric vehicle awareness and hold many EV specialist qualifications. Staff are also IM accredited which is reviewed every three years to ensure they’re up to date with emerging technologies.
Evolve Arc has also invested heavily in specialist equipment to ensure EV vehicles are repaired to manufacturer specifications. The company is dedicated to reaching net zero, achieving PAS2060 and has taken steps to reduce power usage, go paperless and increase its EV courtesy car fleet.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
BCA Automotive Fleet, based at CTS Corby, are looking to recruit an HGV Technician apprentice. What you’ll be learning:
As an HGV Technician, your role will involve diagnosing faults, performing services, and carrying out repairs on HGVs and buses. Throughout your apprenticeship, you will learn to:Reporting to the Workshop Manager, the key responsibilities will be, but not limited to:
Perform vehicle servicing and inspections
Carry out both general and preventative maintenance
Repair and replace vehicle parts as needed
Diagnose faults using advanced onboard diagnostic systems.
While also:
Ensure that all job cards and service / inspections sheets are completed properly and legibly
Understand and work according to parts order procedures, warranty claims and exchange items
Ensure that customer requirements and expectations are met
Maintain a high standard of cleanliness and tidiness
Training delivery.
In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training.
Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised
Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day
Attending block release to the Remit Training Academy in Derby every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by BCA/CTS
Hours: The shifts are 4 on 4 off, both night and day shift. Under 18s won’t start before 7am or finish after 11pm.Wages: £8.70 per hour plus a 10% shift allowance
Training:Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:BCA provide all their apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation. A BCA trained apprentice will become a top class asset to their business for years to come.Employer Description:BCA have been bringing together buyers and sellers for nearly 70 years Starting in 1946 as Southern Counties Car Auctions they were one of the first companies to let people across the UK buy and sell a wide range of cars at auction from budget runarounds to imports.Working Hours :40 hours, Monday - Friday.Skills: Attention to detail,Enthusiasm to learn,Mechanically minded....Read more...
Are you looking for a challenging role as a Junior Property Manager where you can be an integral part of a dynamic team, supporting the Portfolio Manager and Estate Manager?
We are seeking a highly organised and proactive individual to join our prestigious organisation.
Role Overview: As a Property Management Apprentice, you will support the property management team in delivering a professional service to our clients. You will gain hands-on experience across all aspects of property management, including tenant communication, maintenance coordination, inspections, and basic financial administration.
Key Responsibilities:
Supporting Property Management:
Assist Property Managers with daily tasks and projects
Respond to tenant and leaseholder enquiries, under guidance
Help prepare and send correspondence, emails, and meeting notes
Attend residents’ meetings and assist in recording minutes
Maintenance & Inspections:
Help organise property inspections and site visits
Assist in contacting contractors and monitoring work progress
Support the team in ensuring properties are maintained safely and efficiently
Insurance & Budgets:
Assist with tracking insurance policies and claims
Support the preparation of service charge budgets and basic financial records
General Administration:
Support in checking and inputting invoices, filing, and record keeping
Keep track of keys and contractor records
Help maintain accurate property records in the computer system
Learning & Development:
Gain understanding of relevant property laws and regulations
Learn how to liaise professionally with tenants, contractors, and clients
Develop skills in property management software, budgeting, and reporting
Skills & Attributes:
Good communication and organisational skills
Attention to detail and willingness to learn
Ability to work as part of a team and follow guidance
Interest in property management and customer service
Why Join Us?
Join our esteemed organisation and become part of a dedicated team focused on delivering exceptional service in the real estate industry.
As an Administrative Assistant, you will play a pivotal role in supporting our Property Managers, making a significant impact on our day-to-day operations and overall success. We offer a collaborative and dynamic work environment, competitive compensation, and opportunities for growth and professional development.
If you are a proactive, detail-oriented, and enthusiastic individual with excellent organisational and communication skills, we encourage you to apply now and be part of our success story.Training:
Every employee gets access to our online training platform. This is where we host our standard induction programmes and compliance-based training. Also used for soft skill development and MS office training
We have set development programmes for those that progress through management with us and also, we sponsor industry relevant qualifications
We also run many soft skills training courses to support staff and their development
Training Outcome:
We are always looking for individuals that we can develop within our property management functions
Those that show the right working ethos and aptitude for Property have the opportunity to develop and transition into a variety of roles
Employer Description:The Vegner Group Ltd is a forward-thinking provider of collective services which includes property management and building surveying, whilst enhancing the delivery of these services with our back-office solutions designed to support property professionals serving the leasehold market.
The Vegner Group’s back-office solutions ensure compliance through our client finance and service charge accounting services and our “essential services” – many of which are for statutory or regulatory requirements that are necessary for buildings during the management life cycle.
We are driven by our duty of care to clients and partners and ensure that all services across the Group are provided to a high standard, with meticulous attention applied to our business models.Working Hours :37.5 hours per week. Monday to Friday. 09.00 to 17.30 with a 1 hour (unpaid) lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience,Multi Tasking....Read more...
About the Role
This is a varied role dealing with Customers & Engineers on a daily basis, in a busy Service Desk Department.
The key responsibilities for this role include;
Logging Call Outs from Customers
Ensuring that we have the correct paperwork from Customer
Checking our system to clarify works status as new job / ongoing works
Dealing with Customer queries & updating Customers on Job Status
Preparing Weekly Update Spreadsheet for Larger Customer
E-mailing / Calling Customers to update on Parts ETA / Job Completion
Downloading information for completed jobs from engineers
Moving Job forward to next relevant step in Job completion process
E-mailing Engineers Job Sheets to Facility Management Customers
Checking engineers paperwork & preparing for invoicing
Checking Job Sheets & Expense Claims against Engineers Weekly Timesheets to ensure all Paperwork received & completed
Preparing completed jobs for invoicing
Managing Large Jobs & Projects
Ensuring that all Equipment / Parts required are ready for start of projects
Liaising with Customers to ensure that site access / assistance is arranged
Liaising with any Subcontractors
Training:Apprentices will be required to attend training at least once a week either via remote opnline class or at our Harrow or Hayes Campuses completing necessary mandatory training and units associated with the apprenticeship.
Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes.
The apprentice will be required to complete:
QCF Framework
Employment Rights and Responsibilities
Skills, Knowledge and Behaviours
Standard and End Point Assessment
Functional Skills in English, Maths and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Permanent role and progression within the company.Employer Description:We deliver a dedicated maintenance and repair facility, providing a swift, reliable service any time of day or night.
Service To Match Your Business Needs
All our services are bespoke offering our customers a specific response to suit their individual operational requirements.
Fast Response Guaranteed
We have a dedicated customer helpline staffed by our own operatives 24 hours a day, 365 days a year.
Save Money Through Maintenance
Regular maintenance of catering equipment is not only a legal requirement but also ensures reliability, prolongs lifespan, reduces operating costs and above all reduces hazards to the user.
Spares Management – Independent & Unbiased
As an independent maintenance & repair specialist we have no affiliations towards a particular manufacturer and so have the ability to shop around for spares to ensure we provide our customers with the quickest delivery possible and the fairest available price.Working Hours :Monday - Friday, 8.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills....Read more...
Undertake appropriate job preparation prior to commencing repair, including safety precautions, panel preparation and body measurements
Identify the material used in the construction to enable the correct joining techniques and manufacturer specifications to be adhered to
Interpret relevant technical data and methods to make sure that any joints are in line with vehicle manufacturer specification and the vehicle / body panels are aligned correctly
Ability to identify and understand the correct joining technology
Remove, repair, and replace vehicle body panels and components of the vehicle safely and efficiently
Operate the correct repair tools, equipment and devices used in the process, panel pulling systems, jig and alignment tools, spot welders, brazing tools
Identify and communicate supplementary damage such as panels that were deemed to be reparable but once worked on were found to be beyond repair along with damage that could not be established on original inspection
Ability to detect and rectify faults within a vehicles structure that’s integral to its safety
Maintaining high standards of housekeeping
Training:Level 3 Vehicle Damage Panel Technician Apprenticeship Standard:
Our training partner will deliver a high-quality Level 3 Vehicle Damage Panel Technician programme here in our state-of-the-art bodyshop
No college attendance required
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle panel technician
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship you can expect permanent employment as well as opportunities to progress into roles such as workshop controller, vehicle damage assessor or Bodyshop manager
The opportunities are endless, having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions
Employer Description:Evolve Accident Repair Centre (Evolve ARC) is a leading accident repair specialist, known for its fast, customer-focused service and high-quality workmanship. As a Tesla and BMW approved bodyshop, Evolve ARC offers comprehensive accident management, claims support, and guarantees all repairs. Customers benefit from a courtesy car, a single point of contact, and quick turnaround times, with most repairs completed within a week. Evolve ARC prides itself on exemplary customer service and helping drivers get back on the road quickly and safely.
In addition to their growth plans, EvolveArc has achieved BS 10125, the industry gold accreditation for automotive repair which ensures the company provides consistently safe and high-quality vehicle damage repairs. All staff are trained in electric vehicle awareness and hold many EV specialist qualifications. Staff are also IM accredited which is reviewed every three years to ensure they’re up to date with emerging technologies.
Evolve Arc has also invested heavily in specialist equipment to ensure EV vehicles are repaired to manufacturer specifications. The company is dedicated to reaching net zero, achieving PAS2060 and has taken steps to reduce power usage, go paperless and increase its EV courtesy car fleet.Working Hours :Typically 8.00am - 5.00pm Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Purchasing & Purchase Ledger • Prepare supplier payment runs in accordance with company procedures. • Reconcile supplier statements and investigate discrepancies. • Ensure payments are accurately reconciled with receipts and supporting documentation. • Send supplier remittances following payment processing. • Set up suppliers within Sage. • Assist in implementing and maintaining supplier invoice approval processes. • Support the operations team with processing supplier invoices. • Export purchase invoices in a timely manner.
Sales Ledger & Credit Control • Export sales invoices in a timely manner. • Set up new clients within Sage promptly and accurately. • Maintain and update the debtor spreadsheet on a daily basis. • Chase outstanding invoice payments from clients professionally and efficiently. • Send client statements and support with account reconciliations. • Assist in resolving client invoice queries. • Monitor group and credit control inboxes. • Assist with credit checking.
General Finance & Reconciliations • Post daily bank transactions accurately within Sage. • Complete fortnightly bank reconciliations. • Support the finance team with maintaining accurate financial records and documentation. • Assist with processing expense payment runs. • Review and process staff expense claims in line with company policy. • Support with VAT return preparation and related reconciliations.
KPI Reporting & Management Accounts Support • Assist with KPI and system reporting. • Support the Finance Manager with analysing and producing monthly performance reports, including productivity reporting and work won reports. • Assist in the preparation of management accounts. • Support with posting journals and maintaining the fixed asset register. • Review and maintain Sage nominal ledgers. • Assist with other finance administration tasks. GENERAL RESPONSIBILITIES AND KPI’S This aspect of the role is focused on maintaining high standards of professional development, collaboration, and customer service, while ensuring compliance with company policies and health & safety regulations. These general responsibilities are non-negotiable performance standards that ensure consistent delivery of high-quality work, customer satisfaction and operational efficiency. These responsibilities will guide your performance, help you stay aligned with the company’s values, and provide a framework for personal and professional development.
Training:The Level 3 Assistant Accountant apprenticeship standard includes 6 AAT exams, in addition to the Synoptic Assessment as part of the End-Point Assessment (EPA) process. The knowledge units will be delivered at the EMA training hub in Derby, or online (depending on apprentices’ location) through day release. AAT Modules are as follows:
Introduction to Bookkeeping (Level 2 Unit) Principles of Bookkeeping (Level 2 Unit) Management Accounting Techniques Financial Accounting: Preparing Financial Statements Business Awareness Tax Processes for Business Training Outcome:Opportunity for a full time position within the team upon completion of the apprenticeship programme Employer Description:MEC Consulting Group Ltd stands as a beacon of excellence in the field, offering a multidisciplinary approach to engineering and environmental consultancy. The firm is dedicated to delivering technical solutions that span a wide spectrum of projects, encompassing the private and public sectors. These projects range from residential and commercial ventures to industrial, retail, leisure, education, and healthcare endeavours.
What sets MEC apart is its commitment to harnessing the diverse skills, technical expertise, and collective experience of its dedicated teams. The company's primary focus is on delivering tangible results and fostering collaboration to develop innovative, sustainable, and cost-effective solutions. MEC's unwavering dedication to supporting its clients in achieving their goals remains at the heart of its mission, ensuring a bright and prosperous future under the stewardship of Alex Bennett.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
JOB DESCRIPTION
DAP is looking to hire Sr. Consumer Insights Analyst based at the corporate office in Baltimore, MD.
If you enjoy solving problems, understanding what makes people tick, and turning data into stories that inspire action, the Senior Consumer Insights Analyst role at DAP Global offers an opportunity to make a meaningful impact. You will work across a variety of projects, from new products and packaging to shopper behavior and marketing strategy, helping shape what gets built and how it goes to market.
In this role, you will uncover unmet consumer and professional-user needs, influence real-world product development, and help optimize marketing strategies across the entire consumer journey. You will partner with teams throughout the organization and ensure the voice of the consumer is represented in important business decisions.
Most importantly, you will bring insights to life. We are looking for someone who can go beyond reporting the numbers to tell a clear and compelling story about what the findings mean, why they matter, and what the business should do next.
Responsibilities:
Discover What People Need
Conduct qualitative and quantitative research to better understand consumers, professional users, shoppers, and markets.
Identify unmet needs, frustrations, motivations, preferences, and opportunities across home improvement and professional applications.
Explore the full consumer journey, from initial awareness and consideration through purchase, product use, and repeat engagement.
Use primary and secondary research to monitor consumer trends, market dynamics, industry developments, and the competitive landscape.
Influence Products and Marketing
Translate consumer insights into clear recommendations that inform:
New product development
Product and value propositions
Packaging design and shelf placement
Brand positioning
Marketing and communication strategies
Portfolio and business planning
Partner with Product Management, Marketing, Category Management, Sales, and other cross-functional teams to address key business questions.
Connect consumer needs with business opportunities that support growth, profitability, and competitive advantage.
Work Across a Variety of Research Projects
Your projects may include:
Consumer segmentation
Concept and claims testing
Prototype and product testing
Packaging evaluation
Shopper and path-to-purchase research
Brand awareness and positioning
Focus groups and in-depth interviews
Market, category, and competitive analysis
Trend and macroeconomic researchNo two projects will look exactly the same, making this an ideal opportunity for someone who enjoys learning, variety, and tackling new challenges.
Turn Data into a Story
Analyze and synthesize information from multiple research and data sources.
Uncover the meaningful story behind the data, not just the interesting statistics.
Translate complex findings into clear, accessible, and actionable recommendations.
Create engaging presentations and written reports that help stakeholders quickly understand what matters.
Build support for recommendations by clearly communicating the consumer perspective and potential business impact.
Manage Research from Objective to Recommendation
Help define the business objective and partner with the Senior Consumer Insights Manager to determine the appropriate research approach.
Develop research plans, coordinate data collection, conduct analysis, and support reporting.
Manage projects to ensure they are completed on time and within budget.
Identify, locate, and recruit professional contractors who meet research criteria, ensuring the right voices are represented in each study.
Support and maintain DAP's insights library so valuable knowledge can be shared across the organization.
Attend industry conferences and trade shows as needed, translating observations into actionable insights.
Requirements:
Bachelor's degree in business, Marketing, Market Research, Behavioral Research, User Research, or a related field.
3 to 5 years of experience applying qualitative and quantitative research methods.
Strong analytical skills and the ability to translate data into meaningful business recommendations.
Excellent storytelling, communication, and presentation skills.
The ability to synthesize information from multiple sources into a clear and compelling point of view.
Strong business curiosity and an interest in understanding consumers, products, markets, and competitors.
The ability to manage multiple projects and deadlines in a dynamic, fast-paced environment.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$75k- $110k per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Responsible for managing Stonhard's global regulatory affairs, product stewardship, product safety, Safety Data Sheet (SDS) authoring and management, transportation compliance, and contractor qualification programs to ensure the safe manufacture, distribution, sale, and application of Stonhard products worldwide.
This position partners closely with Research & Development, Technical Services, Manufacturing, EH&S, Marketing, Procurement, Sales, and affiliated business units to maintain compliance with applicable chemical, transportation, environmental, and product stewardship regulations.
The Regulatory Affairs Manager serves as the company's primary resource for chemical compliance, hazard communication, Safety Data Sheet authoring and management, regulatory reporting, product stewardship, and customer compliance programs.
Scope of Position
This position is responsible for Stonhard's chemical regulatory compliance, product stewardship, SDS authoring and hazard classification, transportation compliance, environmental reporting programs, contractor qualification systems, customer compliance requirements, and specialized regulatory programs supporting continued business operations.
The role supports multiple Stonhard business units and affiliated RPM companies while ensuring compliance with evolving global regulatory requirements.
Essential Functions
1. Global Chemical Regulatory Compliance
Manage compliance with U.S. TSCA, EU REACH, UK REACH, EU CLP, GHS, WHMIS, and other applicable global chemical regulations.
Conduct chemical reviews and raw material evaluations with R&D and Technical Services personnel.
Evaluate new raw materials, formulations, and product changes for regulatory impact.
Coordinate with RPM affiliates and other business units regarding import/export compliance and product stewardship initiatives.
Monitor developing chemical regulations and assess business impacts.2. Safety Data Sheet (SDS) Management
Create, author, maintain, publish, and manage the lifecycle of Safety Data Sheets (SDSs) across multiple brands and global regions.
Ensure compliance with OSHA Hazard Communication, GHS, WHMIS, EU CLP, and country-specific SDS requirements.
Classify products and determine appropriate hazard classifications, precautionary statements, regulatory disclosures, and labeling elements for SDS development and maintenance.
Maintain SDS availability through Product Vision, SharePoint platforms, customer portals, quoting systems, and company websites.
Coordinate SDS updates, revisions, translations, and multilingual document maintenance activities.
Provide SDSs and product safety information to customers, sales personnel, regulatory agencies, and affiliated business units.3. Product Stewardship and Formula Review
Review formulas and raw materials for regulatory compliance and product stewardship impacts.
Perform CAS number validation, trade secret reviews, supplier consistency assessments, and raw material approvals.
Support chemical inventory management and product regulatory classifications.
Respond to customer and supplier requests involving product regulatory compliance and chemical disclosures.4. Transportation Compliance
Maintain transportation classifications and shipping data within ERP and regulatory systems.
Ensure compliance with U.S. DOT, IMDG, IATA, and other applicable transportation regulations.
Review shipping classifications, packaging requirements, labels, and transportation documentation.
Support domestic and international transportation compliance activities.5. Regulatory Reporting and Environmental Compliance
Manage federal, state, and international chemical and environmental reporting requirements.
Lead Extended Producer Responsibility (EPR) packaging compliance programs and producer reporting requirements.
Coordinate reporting through Circular Action Alliance and other regulatory stewardship organizations.
Complete TSCA 12(b), packaging, PFAS, and other applicable reporting obligations.
Monitor emerging environmental regulations and assess impacts on company operations and products.6. Poison Centre and Specialized Regulatory Programs
Manage European Poison Centre Notification (PCN) submissions for Stonhard products.
Create and maintain Unique Formula Identifier (UFI) information and required ECHA submissions for applicable Stonhard products.
Coordinate compliance activities with internal stakeholders and regulatory authorities.
Monitor regulatory developments affecting poison centre notification requirements and product stewardship obligations.7. International Regulatory Support
Provide regulatory support to Stonhard Canada, Stonhard Mexico, FPT Infrastructure, and affiliated RPM companies.
Serve as a regulatory resource for international business units and distributors.
Develop and maintain regulatory and product stewardship documentation supporting international business operations.8. Product Literature and Marketing Review
Review and approve Product Data Sheets (PDS), technical literature, labels, directions for use, and marketing materials for regulatory accuracy and compliance.
Ensure consistency between product claims, product classifications, product stewardship requirements, and applicable regulations.
Support development and approval of customer-facing product stewardship and compliance communications.9. EH&S Support
Provide technical regulatory support to Environmental, Health & Safety initiatives.
Participate in Management of Change (MOC) reviews and compliance evaluations.
Support industrial hygiene, respiratory protection, fit testing, and safety improvement initiatives.
Assist with safety stand-downs, training materials, and compliance communications.10. Regulatory Inspections and Agency Interaction
Support regulatory inspections, audits, and compliance inquiries as required.
Serve as a backup company representative during regulatory inspections and agency interactions in the absence of the EH&S Manager.
Interface with federal, state, provincial, and international regulatory agencies regarding product compliance and regulatory matters.
Coordinate responses to regulatory requests and compliance-related inquiries.
Minimum Requirements
Bachelor's Degree in Environmental Sciences, Chemistry, Regulatory Affairs, Occupational Health & Safety, Safety Sciences, or a related discipline.
Five or more years of experience in Regulatory Affairs, Product Stew, Environmental Compliance, EH&S, or a related field.
Strong knowledge of global chemical regulations, hazard communication requirements, transportation regulations, and product stewardship principles.
Experience with SDS authoring systems, ERP systems, and regulatory databases.
Excellent verbal, written, organizational, and interpersonal skills.
Ability to manage multiple projects, regulatory programs, and business priorities simultaneously.
Physical Requirements
While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to stand, walk and reach with hands and arms.
The employee is occasionally required to sit; stoop, kneel, crouch, or crawl.
The employee must regularly lift and /or move up to 10 pounds; frequently lift and/or move up to 20 pounds; and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This position requires occasional wearing of safety glasses, gloves, and steel-toed boots with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances while on the worksite.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $90,000 and $120,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
This position requires consistent wearing of safety glasses, gloves, long pants, and closed-toe shoes; with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances.Apply for this ad Online!....Read more...
