THE ROLE
My client now seeks a SENIOR CONTRACTS ENGINEER / CONTRACTS MANAGER to join them on a large industrial new build project which is in the U.S.A.
This is a hybrid role between the U.K. and the U.S.A. with around 50/50 in each country.
We need someone who has trained as a Quantity Surveyor, ideally with a BSc and MRICS qualified.
You will work on contracts administration and contracts management and possible a smaller amount of claims.
You will need to be able to add value to the client.
This project will run for 4 - 5 years or more.
THE CLIENT
My client is a firm providing contracts management and claims experience to a wide range of clients for projects in the U.K., U.S.A. and the E.U.
THE CANDIDATE
You will need to have trained as a Quantity Surveyor with a Degree ideally in Quantity Surveying or Commercial Management and ideally be MRICS.
You will need to have had a minimum of 12 years experience of contracts administration and contracts management.
Ideally you will have had some experience of claims.
You will need to have worked on new build industrial / power generation projects.
You should be able to add value for the client.
Excellent communication skills, both written and spoken are essential.
You must be happy to travel as this role will be half based in the U.S.A.
Although this role is quoted as a salaried position - my client will also be willing to consider candidates on a contract / freelance basis.
Salary in the region of £108,000 to £132,000 per annum and accommodation and travel will all be provided. 25 days holiday etc.
Please call me, Denise Neville on 07836 350309 or 020 7613 5555 for more details or send your c.v. via this advertisement or take a look at our website at tedrecruitment.com
....Read more...
THE ROLE
My client now seeks a SENIOR CONTRACTS ENGINEER / CONTRACTS MANAGER to join them on a large industrial new build project which is in the U.S.A.
This role can be either full time in the USA or a hybrid role between the U.K. and the U.S.A. with around 50/50 in each country.
We need someone who has trained as a Quantity Surveyor, ideally with a BSc and MRICS qualified.
You will work on contracts administration and contracts management and possible a smaller amount of claims.
You will need to be able to add value to the client.
This project will run for 4 - 5 years or more.
THE CLIENT
My client is a firm providing contracts management and claims experience to a wide range of clients for projects in the U.K., U.S.A. and the E.U.
THE CANDIDATE
You will need to have trained as a Quantity Surveyor with a Degree ideally in Quantity Surveying or Commercial Management and ideally be MRICS.
You will need to have had a minimum of 12 years experience of contracts administration and contracts management.
Ideally you will have had some experience of claims.
You will need to have worked on new build industrial / power generation projects.
You should be able to add value for the client.
Excellent communication skills, both written and spoken are essential.
You must be happy to travel as this role will be half based in the U.S.A.
Although this role is quoted as a salaried position - my client will also be willing to consider candidates on a contract / freelance basis.
Salary in the region of £108,000 to £132,000 per annum and accommodation and travel will all be provided. 25 days holiday etc.
Please call me, Denise Neville on 07836 350309 or 020 7613 5555 for more details or send your c.v. via this advertisement or take a look at our website at tedrecruitment.com
....Read more...
Day-to-day responsibilities will include:
Answering incoming telephone calls dealing with customer enquiries professionally and compassionately.
Booking appointments for surveyors, technicians and restoration works.
Making initial contact calls to policyholders (PHs) to introduce our company, explain the restoration process and arrange appointments.
Liaising with loss adjusters, insurance companies, policyholders and contractors.
Preparing and sending reports, updates and correspondence to loss adjusters and insurers.
Maintaining accurate records using our job management systems.
Monitoring job progress and ensuring all documentation is up to date.
Supporting the wider administration team with general office duties.
Developing an understanding of insurance restoration processes and industry procedures.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Potential to become a claims handler which would entail handling your own claims, running the diary.
There is also the potential for the right candidate to become an office manager
Employer Description:Flood and fire damage restoration, as well as being trained in asbestos removal and leak detection. As a company we also deal with cleaning requests and clearances, particularly void clearances and end of tenancy clearances.Working Hours :Monday – Friday – 9am – 5pm with 30 minutes lunch breakSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Tax Manager | WitneyThis is an excellent opportunity for an experienced tax professional to step into a broad and varied Tax Manager role within a well-established and highly regarded practice. Reporting directly to the Tax Partner, you will take ownership of a portfolio of clients, deliver high-quality advisory and compliance support, and play a key role in maintaining strong client relationships.The work is predominantly focused on personal tax, but the role also offers exposure to more complex corporate tax matters including R&D claims, Patent Box, taxation of mutuals and company tax enquiries. It is well suited to someone who enjoys both the technical side of tax and the relationship-led nature of practice.The RoleAs Tax Manager, you will be responsible for managing a client portfolio, overseeing the delivery of personal tax compliance work, and supporting on a range of advisory and project-based assignments. You will act as a key point of contact for clients, provide trusted guidance, and work closely with the Tax Partner on more complex matters.Key responsibilities include:Managing a portfolio of clients and delivering a high-quality tax serviceReviewing and overseeing self-assessment tax returns for individuals, partnerships, trusts and estatesCalculating and reconciling tax liabilities accurately and efficientlySupporting the Tax Partner with tax enquiry work for both private and business clientsUndertaking project work across income tax, capital gains tax, inheritance tax, VAT and stamp taxesManaging and assisting with tax disclosures and tax enquiriesOverseeing the preparation and review of P11Ds, annual employment related securities returns and ATED returnsResearching tax planning issues and transactional tax mattersPreparing clear written correspondence, reports and client communicationsEnsuring compliance with the firm’s policies, procedures and professional standardsParticipating in regular tax department meetings and contributing to the wider success of the teamBuilding, maintaining and developing strong long-term client relationshipsAbout youTo be considered for this role, you will ideally have:ATT or CTA qualificationA strong background in personal tax compliance gained within a UK accountancy practiceExperience managing client relationships and handling a varied portfolioGood technical knowledge across personal tax, with exposure to wider tax mattersStrong IT skills and familiarity with tax softwareExcellent written and verbal communication skillsA motivated, professional and proactive approachThe ability to work independently while also contributing positively to a team environment....Read more...
This is a fantastic opportunity to join and learn from a highly experienced and dynamic team within the insurance sector. You will gain first-hand exposure to all aspects of key operational departments within the business, obtain valuable expertise and industry-recognised qualifications. You will be offered a competitive initial salary and a salary increase commensurate with your experience and skills upon qualification.
In addition to the Certificate of Insurance (CII) and DPI internal training programme, as part of your 13-month apprenticeship you will be responsible for the duties as detailed below:
Providing support to the broking team preparing new business and renewal policies, mid-term adjustments, invoices, cover notes and written correspondence
Providing support to the marketing, claims and accounts teams
Working with senior management
Managing the staff entertainment fund and arranging team building exercises
Providing a professional service to all clients at all times
Brokering client’s commercial insurance requirements, working towards more complex types of cover
Accompanying senior broking executives on client site visits and surveys
Ensuring that throughout all departments the client records are kept up to date and completed fully and consistently
Maintaining the diary system for designated members of the team as required
Ensuring adherence to company compliance procedures and data protection requirements
Training:Insurance Practitioner Level 3 apprenticeship standard:
Fully and part funded learning and development programme that includes the Cert CII
Develop the knowledge, skills and behaviours of successful Insurance Practitioners
Role-specific route-ways tailor the apprenticeship to the job role:
Claims Handler / Loss Adjuster
Assistant Underwriter
Junior Broker
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes digital CII study books and exam entries
Resit costs for CII exams and End-Point-Assessment will be covered by the employer
Fortnightly workshops for each CII exam
All workshops recorded and available on-demand
Interactive chat, forums and class notebooks for real-time support and assistance from experienced and qualified insurance professionals
Exam tips, tricks, and strategies
Regular tutorials and assessments with your dedicated trainer
Training Outcome:
DPI Insurance has been successfully running our apprenticeship programme for more than 10 years. We are a growing business and have experience in training and retaining talented and driven individuals
Successful candidates will have a clear career path into well-paid roles within the organisation. We currently have two previous apprentices within our team, our Commercial Renewals Manager (£55k OTE) and one of our Commercial Renewal Executives (£45k OTE).
DPI Insurance offers industry recognised CII training alongside our Internal Training Programme. Your journey doesn’t stop with an apprenticeship, CII training is also available for further qualifications, such as a DIP CII and ACII post apprenticeship. Employer Description:At DPI, we provide specialist commercial insurance solutions tailored to the individual needs of our clients. As a family-owned and independent insurance broker, we're proud of our supportive culture and our commitment to developing talented people. Our apprenticeship programme has been running successfully for over 10 years and approximately 50% of our workforce began their careers with us as apprentices. Many have now progressed into management and senior leadership positions, demonstrating the genuine career opportunities available within DPI. As an apprentice, you'll receive structured support to complete the Chartered Insurance training programme, alongside comprehensive in-house training in commercial insurance products, customer service and broking skills. This combination of professional qualifications and practical experience enables motivated individuals to develop into qualified insurance brokers, with many achieving this within 13–18 months.Working Hours :Monday - Friday, 9.00am - 5.00pm, with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Enthusiastic,Proactive,Hard Working,Professional,Career Minded....Read more...
What you'll do Customer Excellence:
Customer complaints & claims management:
Customer interaction and ad-hoc analysis during inbound emails monitoring cases managed in GBS+ (Shared Service Centre)
Be customers ‘counterpart for solving and negotiating any operational topic/issue related to orders (delays, incidents, returns, prices, invoices, etc.)
Help drive improvements in the team’s performance
Accurate allocation of error reason codes
Using analysis and insight, highlight key trends and possible improvements
Work within company practice/guidelines and compliance
Integration within a collaborative team with passion & experience
Opportunity to work independently, while provided with the necessary team support
Logistics:
SAP support for Logistics Operational Fundamentals (Rework, Purchase orders etc)
Electronic Data Interface (EDI) management
Monitoring/Reporting on Key Supply Chain Metrics
SKP Professional:
Returns Management / Urgent shipment coordination
Demand Planning:
Support in Demand reviews – PowerBI/MS office
Out of stock report managements
Supporting the Project Implementation Manager in all the steps of project
Managing product lifecycle in the SAP
Training:
Supply Chain Leadership Professional (integrated degree) Level 6 (Degree with honours) Apprenticeship Standard
One study day at university per week
Training Outcome:
After completion of the apprenticeship, the apprentice may progress to roles in the supply chain
Employer Description:Henkel is a manufacturing and FMCG organisation that operates worldwide with leading innovations, brands and technologies in three business areas: Adhesive Technologies, Beauty Care and Laundry & Home Care. A few of our brands are Pritt, Loctite, Sellotape, Got2B and Bloos.Working Hours :Monday - Friday, 9.00am - 5.00pm, with a study day at University.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will join the pre-construction team, who are responsible for overseeing all aspects of the pre-construction phase, ensuring projects are set up for success from the outset. Some of your key responsibilities will include:
Assisting in preparing cost estimates, budgets, and tender documents
Supporting the assessment and evaluation of subcontractor payments and variations
Helping monitor project costs to ensure budgetary control
Assisting with the preparation of valuations and progress claims
Attending site meetings and collaborate with project managers, engineers, and subcontractors
Maintaining accurate records, including site measurements and change orders
Training:In order to fully develop in your role, you will be enrolled onto the Level 6 Chartered Surveyor Apprenticeship (Quantity Surveying Pathway), which will be delivered our training partner the University of Greenwich. This learning pathway will include day release attendance at the university campus in Greenwich for formally timetabled classes, including lectures, tutorials and tutor-led in-class exercises. You will also meet regularly with your coach and your line manager to ensure you are progressing through your programme.Training Outcome:Upon successful completion of your programme, you will be ready to continue your career at United Infrastructure and will have achieved:
Level 6 Chartered Surveyor Apprenticeship
BSc (Hons) Quantity Surveying
Ability to apply for Chartered Member status with the Royal Institute of Chartered Surveyors (MRICS)
Employer Description:United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Working Hours :Monday - Friday, office hours (TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
First point of contact for Division enquiries (in various formats) from staff, students and visitors and respond effectively to enquiries, referring these to appropriate academic or professional service colleagues when necessary
Support the Operations Manager on a variety of matters relating to estates and facilities management - for example, reporting faults and requesting portering services, registering telephone extensions for new starters and updating the staff directory, and administration of keys and swipe card access
Assist with the maintenance of supplies and stationery stock, including reviewing stock levels and ordering items as directed
Deal efficiently with all incoming and outgoing mail and deliveries
Assist with processing finance claims (raising purchase order and goods receipting)
Ensure notice boards are kept up-to-date and display relevant information
Assist with student attendance data entry at agreed points during the academic year
Assist in data management and record-keeping in line with GDPR, filing confidential files as required and maintaining electronic records & databases, including archiving where necessary
Respond to requests for creating & formatting documents or correspondence and printing, copying, laminating and binding of paperwork and files
Assist with the practical arrangements of events (room and catering bookings, sending invitations, producing name badges etc.)
Undertake relevant training and development as part of the apprenticeship programme
As a member of our professional staff, you will be expected to demonstrate a commitment to the professional behaviours set out in the Sheffield Professional Framework. Please follow this link for further information: Sheffield Professional Framework
Carry out other duties commensurate with the grade and remit of the post
Training:Business Administrator Level 3.
As part of your apprenticeship, you will be required to attend Sheffield College on day release one day per month. Training Outcome:Possibility of permanent employment upon successful completion of apprenticeship. Employer Description:Sheffield is a research university with a global reputation for excellence. We're renowned for the excellence, impact and distinctiveness of our research-led learning and teaching.Working Hours :Full-time - 35 hours per week. Working pattern to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Job Purpose:
To ensure the day-to-day accounts transactions are processed to a high standard
To act as first point of contact for all finance queries
To pursue payments from customers
Reports to: Finance Manager:
Key Responsibilities:
Sales Ledger:
Ensure Sales invoices are raised correctly based on information generated from the Rapport3/Cmap system
Submit invoices to correct contact person including supporting documentation where appropriate
Purchase Ledger:
Ensure all invoices are correctly authorised
Input invoices accurately
Process expenses claims & credit card statements
Prepare payment runs
Resolve purchase ledger queries
Input Credit Card purchases and chase Card holders for receipts
Filing credit card receipts
Credit Control:
Email statements to Debtors once a month
Monitor overdue invoices report
Liaise with colleagues to resolve Client queries
Chase debtors by phone/email
Other duties:
Support continuous improvement through identifying and suggesting changes and being proactive in implementing them once agreed
Training:Assistant Accountant Apprenticeship Level 3 - AAT:
This Level 3 programme builds on the foundations for entrylevel talent to support growth within an Accountancy and Finance function.
Employees on this apprenticeship will ensure an Accountancyand Finance practice performs in the most effective way. It includes the AATLevel 3 Diploma in Accounting and provides the opportunity for them to supportthe business with essential skills and behaviours to drive results.
You will learn how to prepare financial statements for SoleTraders and Partnerships, the importance of management accounting information,and how to prepare VAT returns.
You’ll develop the technical skills to start,or progress, your career in accountancy and this will allow you to continuewith your studies onto Level 4.
To pass this level you will need to study the following fourunits:
Financial Accounting; Preparing Financial Statements (FAPS)
Management Accounting Techniques (MATS)
Tax Processes for Business (TPFB)
Business Awareness (BUAW)
Training Outcome:
This apprenticeship offers the opportunity to develop valuable accounting and finance skills whilst working towards a Level 3 Assistant Accountant qualification
Upon successful completion, there may be opportunities for a permanent position within the company, with progression to more advanced accounting responsibilities and further professional qualifications, such as Level 4 Accounting Technician apprenticeships (AAT), subject to performance and business needs
Employer Description:Bradley Murphy Design is an award-winning landscape architecture and urban design practice. We offer a friendly, supportive and collaborative working environment where apprentices can gain practical experience alongside their studies. As part of a small finance team, you'll have the opportunity to learn from an experienced Finance Manager to develop a wide range of accounting and office skills and play a valued role in the day-to-day running of the business.Working Hours :8.00am - 4.00pm or 9.00am - 5.00pm to suit candidate with 30 min lunch break. Days to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Process supplier invoices and credit notes, in accordance with firm policies and procedures.
Allocate receipts, maintain debtor records and monitor aged receivables.
Assist with credit control activities, including polite and professional follow-up with clients/customers in accordance with internal protocols.
Support the resolution of billing queries, escalating where appropriate. Post bank transactions and maintain accurate cashbook records.
Perform regular bank reconciliations and investigate discrepancies promptly.
Assist with management of petty cash (where applicable), including reconciliations and controls.
Process staff expense claims in line with policy and verify supporting receipts.
Ensure correct VAT treatment (where applicable) and coding to cost centres/matters/projects as required.
Follow internal procedures designed to support compliance with the SRA Accounts Rules and the firm’s COFA framework.
Maintain financial records in accordance with SRA accounts rules, data protection requirements and the firm’s retention policies.
Provide administrative support to the finance team, including filing, scanning, and responding to internal queries.
Undertake other reasonable finance-related tasks consistent with the role and business needs Maintain accurate records within accounting software including Leap and Xero.
Identify process improvements to enhance efficiency and accuracy.
Operate within defined procedures and approval limits.
May recommend payment scheduling and propose corrections to postings/coding; final approvals remain with Finance Manager.
Escalates discrepancies, control failures, suspected fraud indicators, or material errors promptly to the Finance Manager.
Maintain strict confidentiality and discretion when handling client, matter and finance-related information, including any personal data.
Ensure all such information is managed in accordance with UK GDPR requirements, internal policies and information security procedures, including secure storage and controlled access to finance records.
This position is subject to an enhanced DBS check and probationary period.Training:Accounts Level 2 apprenticeship alongside internal training on policies and procedures.Training Outcome:The role includes career progression for the right candidate progressing over time to management level by way of working towards Level 4 AAT qualifications and relevant accreditations.Employer Description:Richard Reed Solicitors is forward thinking, team centred, values driven, award winning and expanding law firm based centrally in Sunderland.
Our motto is ‘Big enough to know, small enough to care’.
We put people at the heart of our firm, with a clear, structured career‐progression framework for every role. You’ll have defined evaluation criteria, regular check-ins to support your Development Plan, and opportunities to grow-whether that means earning industry-recognised accreditations, mastering new technical skills, or honing your leadership and business-development capabilities.
Our firm was established in 1948 and has for a long time been, and continues to be, the go to Solicitors practice for both individuals and businesses seeking legal advice in and around the Sunderland area.
As a Lexcel accredited practice, we pride ourselves on providing outstanding client care and excellent quality legal services whilst offering our employees an enjoyable and supportive working environment.
Our busy and expert team cover: Family Law Wills, Trusts & Probate Dispute Resolution Corporate & Commercial Property (Residential and Commercial) Agricultural Law Employment & HR Notary Public services.Working Hours :35 hours per week. Monday to Friday, 9.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental....Read more...
The Business Administrator Apprentice is a key role within Cheshire West and Chester’s Employment and Skills Service, part of the wider economy and housing Directorate.
You will carry out a range of administrative tasks to support the Connect to Work Programme Management Team, helping to organise meetings, manage information, update systems, and support the delivery of employment and skills programmes. You will also support day-to-day admin tasks and respond to enquiries from colleagues, partners, and participants
This role will have mentor support from the Inclusive Employment Manager and a dedicated Apprentice Programme Tutor.
On successful completion of the Level 3 in Business AdministratorApprentice Standard and review of performance, the post holder will progress to the substantive post of Connect to Work Business Administrator (Programme Management Team). Notwithstanding the detail in this job description, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.
This role is designated as: Fully Agile: Workers work from a home base with occasional visits to a Council office. In practice, work may be carried out from almost anywhere. Many services and customers span across the Borough and therefore you may be required to work at any location in Cheshire West and Chester.
With appropriate support and supervision, the apprentice will… • Support the Connect to Work operational functions by assisting in monitoring programme performance against KPIs, maintaining programme documentation, and supporting contract compliance activities. • Support the Programme Management Team with day-to-day operational tasks such as planning meetings, preparing agendas, taking meeting minutes, and circulating actions. tracking progress, and ensuring delivery teams have everything they need to operate efficiently. • Responsible for ensuring that programme data is accurate, compliant, and up to date. Maintains participant records within CRM systems, uploads evidence, logs attendance, and ensures all documentation meets the required audit and funding standards. • Assist with generating reports for managers, delivery teams, and funders, while supporting data quality checks and contributing to improvements in reporting and compliance processes. • Provide essential operational support by helping to review programme performance against key indicators, maintaining programme records and documentation, and assisting with the delivery of contract compliance responsibilities. • Support continuous improvement activities by gathering routine feedback, logging issues or suggestions raised by participants or partners, and contributing to service improvement actions. This may include supporting surveys, compiling data, or assisting with internal reviews. • Assist with participant expense claims, manage procurement processes, and complete other routine administrative duties. • Contribute to continuous improvement efforts across the programme. Identify opportunities to streamline processes, improve participant experience, and enhance the effectiveness of programme operations. • Work collaboratively with the Programme Management Team to help ensure that Connect to Work remains efficient, participant-centred, and aligned with organisational goals.Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams
Delivery is to be discussed with the training provider, and the hiring manager must suit operational needs
Training Outcome:
On successful completion of the apprenticeship, the post holder will progress to the substantive post of Connect to Work Business Administrator (Programme Management Team).
Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day.
From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :The apprentice will work within standard council working hours, with the exact working pattern to be agreed at interview. Some flexibility may be required depending on service needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The successful candidate, who will be reporting to the department line supervisor/manager, will be dealing with import shipments and import customer services, for general accounts and larger key account customers.
The person will work as a part of the import team and arrange shipments from Scandinavia to UK based customers, by use of the existing DSV road-freight and distribution network across Scandinavia, along with internal UK distribution and warehousing departments.
The role will involve communicating with the local DSV depots across the UK and Scandinavia to ensure deliveries are done in accordance with our customers’ requirements. There will also be a degree of customer services involved with direct communication to the customer(s).
Additionally, there will be various other ad hoc administrational tasks such as POD handling and following up on customer enquiries/questions.
Duties will include:
Communicate effectively in a professional manner with customers to ensure their traffic requirements are fulfilled in line with their booking instructions
Receive bookings from UK importers either via our online booking platform or by e-mail
Contact delivery UK places to book in deliveries.
Instructing UK Warehouse and Distribution teams for loading/offloading of cargo to vehicles using our Transport Management System
Liaise with other DSV offices in the UK and abroad, reporting any discrepancies or specific requirements
Ensure legislative compliance in all areas
Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
Perform and correctly implement General Administration, e.g. invoicing, filing, queries, claims, POD handling
Communicate efficiently and effectively with internal and external customers, suppliers, and other offices, as required by operational procedures
*New applicants who meet the entry requirements of the role will be contacted by the Apprentice Employment Agency team to discuss your application and the apprenticeship in further detail. Please ensure you provide up to date contact details and check your junk in case of redirected emails.
Failure to respond to communications will result in your application being withdrawn.Training:
Seetec will deliver this apprenticeship in the workplace
You will have a dedicated assessor who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Training Outcome:
On completion of the apprenticeship, successful candidates could secure a role in a successful, dynamic company
Employer Description:DSV is one of the very best performing companies in the transport and logistics industry. 45,000 employees in more than 80 countries work passionately to deliver great customer services and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.Working Hours :Monday- Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
LOCUM DENTAL RECEPTIONIST REQUIRED IN IPSWICH - POTENTIAL TO TURN PERMEmployment Type: Full-time - Temporary contract to cover holidays/long term sick with potential to become permanentMonday - Friday, 8 hours per day (flexible)Offering £12.21- £14ph Experience:Dental Reception: 1 year (preferred)All candidates MUST have DENTAL reception experience to applyThis role requires someone who can start immediately and quickly adapt to a fast-paced environment.We are part of a multi-award winning group of Dental Practices. It is a busy practice located in Ipswich.We are looking for a Dental Receptionist with an approachable nature, excellent communication skills and great organisational skills. You will be required to attend to patients on the phone and in person, co-ordinate and organise appointments and administration to facilitate the efficient running of the dental practice. Your role will include reassuring nervous patients, making conversation with patients and making them feel welcome, keeping the reception area clean and tidy, keeping the clinicians' diaries as full as possible, dealing with electronic and paper forms and referrals and confirming patient appointments. You will be reporting to the Practice Manager.Main Job Tasks, Duties and Responsibilitiesgreet patientsregister new patients according to established practice protocolsassist patients to complete all necessary forms and documentationverify and update patient informationinform patients of dental practice procedures and policymove patients through appointments as scheduledenter all relevant patient information into data systemmaintain and manage patient records in compliance with privacy and security regulationsanswer and manage incoming callsrespond and comply to requests for informationschedule patient appointmentsconfirm upcoming appointments and recalls according to practice protocolcheck daily appointment schedulearrange patient charts for next day appointmentsfill in cancellations and no-showsorganise referrals to other specialistsdispatch lab work appropriatelycollect and receipt payments from patients at time of treatmentinform patients of financial treatment plan optionsarrange payment schedule with patientsprepare and mail billing statementsprepare claim forms for dental insurancearrange supporting documents for insurance claimssort and distribute incoming and outgoing postmonitor and maintain inventory of dental office suppliesupdate patient education materialsmaintain a professional reception areasafeguard patient privacy and confidentialityEducation and Experience:general education degree or high school diplomaknowledge of dental terminology, procedures and diagnosisknowledge of computer and relevant software applicationsknowledge of general administrative and clerical proceduresworking knowledge of dental insuranceexperience using Software of ExcellenceKey Competencies and Skills:healthcare reception skills, ideally in dentistrycomputer/IT skillscommunication skillsinformation collection and managementplanning and organizingaccuracycustomer service skillsteam workinitiativeadaptabilityconfidentialityAbout Us:We are a multi award-winning family of modern and innovative dental practices located across the UK. Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment. Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.Key Benefits:- Competitive salary with rapid growth potential- Bonuses tied to clear KPIs for achieving targets- Opportunity to work alongside a friendly and professional world-class team- Annual training provided to all staff- Ongoing support for personal and professional development- Career advancement opportunities within our expanding organisation- Substantial discounts on dental treatments for yourselfWhy Choose us?:- Excellent team support from highly skilled professionals- In-house training and growth opportunities- All core CPD covered with Dentistry CPD- Career progression pathways and opportunities for role diversification- Access to Smile Perks, including:- Education & Training: Free CPD and free training for our staff (examples inc Hands on courses, Implant training, Communication and Leadership training)- Financial Discounts: Discounts on dental treatments for you- Social & Team: Regular socials and team-building activities in a fun and energetic environment- Equipment: State-of-the-art tools and technologies including ITero Scanners, CBCT Scanners, DSLR Cameras, and more- Services Provided: A comprehensive range of dental services including Cosmetic Dentistry, Invisalign, Dental Implants, Tooth Whitening, Hygiene Services, Smile Makeovers, Facial Aesthetics, Orthodontics, Veneers, Composite Bonding, and Specialist Services10 surgeries, mixed practice....Read more...
