Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate the following vital services are delivered;Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre)This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach.The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: IRIS Advocate EducatorPosition available: 1 full-time position (37.5 hours)Salary: £25,590.00Closing date: 13 May 2024BCWA reserve the right to close this advert early should we receive sufficient suitable applications.All interviews will be held via Microsoft Teams Is this you?We are looking for a confident, organised and compassionate individual be part of our IRIS service. The post holder will deliver domestic abuse training, work in partnership with health and other agency professionals and provide emotional and practical support, risk assessment and safety planning to standard and medium risk clients.The Role: IRIS is a specialist domestic violence and abuse (DVA) training, support and referral programme for general practices. The IRIS Advocate Educator provides in-house domestic abuse training and ongoing consultancy for general practice teams and is an advocate to whom patients can be referred for support. As an Advocate Educator, you will provide tailored practical and emotional support to clients referred by trained GP practices.You will be part of a national network of IRIS Advocate Educators who deliver training to local GP practices to raise awareness of domestic abuse and improve early identification. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application.Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checksAs a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination we treat all job applicants equally.We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.ReferencesFollowing your interview, two employment references will be sought. One of these should be your current or most recent employer.If you have finished full-time education and you have no employer reference, we will accept a reference from:• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager....Read more...
Conference Sales CoordinatorUp to £33,000 a year, inclusive of London Weighting Allowance at £3,072 a year subject to experience Full-time, 37.5 hours a week, Monday to Friday, between 8 a.m. and 6 p.m. (Flexible according to business needs) with an hour for lunch.The Foundry, London, SE11 5RR
The Post The Conference Sales Coordinator plays a vital role in bringing in new and current organisations to use the conference facilities at The Foundry. The role centres around selling meeting and conference space by telephone, email or face-to-face. 40% of the working hours will be spent on sales and marketing with the remainder on providing administrative support as detailed below.
Sales and Marketing• Gathering market and customer information• Contacting potential customers to arrange meetings for new business • Maintaining and developing relationships with existing customers in person and via telephone calls and emails• Listening to customer requirements and presenting appropriately to make a sale • Responding promptly to incoming email and phone enquiries• Keeping clear records of all enquiries both for reporting and analysis purposes, and to enable follow-up contact• Negotiating the terms and conditions of a sale, making accurate, rapid cost calculations and providing customers with quotations• Advising on special promotions• Recording sales and entering into the bookings system• Feeding future sales trends back to The Foundry• Supporting the production of publicity materials, printed and digital• Assisting with digital media campaigns to raise the profile of the conference and meeting spaces. Check the Social media folder for permissions and upcoming events that need to be added on the website and on Twitter• Representing The Foundry at exhibitions and events• In conjunction with the regional manager, develop marketing plan and monitor targets. • Create and circulate newsletter
Bookings Administration• Administrating the bookings for meetings and conference rooms, catering and technical equipment• Managing booking enquiries through phone calls and emails, including web-generated enquiries. • Responding promptly to enquiries, and advising clients on bookings, including providing quotes• Setting up new clients on the Booking System, creating new accounts and maintaining up-to-date client information• Create invoices and credit notes. Keep accurate records of cancellations and additional services. • Providing Booking acknowledgements for the clients• Catering to the individual needs of the conference users, including specific equipment and disabled access requirements• Filing and maintaining a logical system for cross-reference and easy access both on the computer and hard copy• Liaising with Reception, Facilities and Catering staff for conference requirements• Liaising with accountancy staff with regard to room bookings• Managing equipment hire, and ordering extra equipment where required• Assisting with room setups, PA and AV requirements for conferences and meetings when extra assistance is needed• Providing information/documentation for some clients when required, for SJHR Centre to be set up as a ‘new supplier’ on the client's system, to enable all future payments to be made.
Staff Management• Line management of the building’s receptionists, supervise, motivate and monitor the performance of these staff, including regular supervision meetings, managing sick days and holidays.• Manage staff cover for evening and weekend events, A/L and sick leave• Manage zero hours Reception staff, arrange training and induction • Manage payroll/overtime for zero-hours staff, including zero-hour FSA
Other responsibilities include• Helping to establish and maintain excellent communication with tenant organisations• Covering for other members of the team when they are attending training, on holiday, etc, including cover for the Centre Manager• Dealing with emergencies when they arise• Attending regular Team and Tenant meetings, and taking minutes• Working to improve the company's social and environmental objectives• Other duties as required, in line with the role• Being a Fire Marshall and assisting with the fire alarm testing on occasion• Attending company-wide events such as the annual staff conference
Person Specification The individual we are looking for will need:• Previous experience in a similar role• Excellent sales skills • Have good negotiation skills • Good IT skills, particularly Microsoft Office software• Excellent communication skills and experience of communication with different groups of people• Excellent customer care skills• The ability to act quickly and effectively using their own initiative• To be a team player, as well as able to work alone• Good organisational skills and the ability to prioritise work, multi-task and remain flexible• To be trustworthy, personable and reliable• A commitment to provide a good service to our tenants• To maintain a professional standard of presentation and communication at all times• Administration experience, preferably with experience of minute taking• The ability to work under pressure and meet tight deadlines • A knowledge of marketing
We would also like you to be committed to social and environmental issues and have knowledge of the charity and voluntary sector. Previous experience using social media tools would be desirable.
Click ''Apply'' to be emailed information about how to complete your application.....Read more...
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Community Services Directorate Within this directorate the following vital services are delivered;Black Country Women’s Aid Community Services include; • Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) • Black Country IRIS (primary care) educator and advocacy service • Rape and Sexual Abuse Support Services (Black Country)• Black Country Sexual Abuse Forum• Black Country Counselling Service • Domestic and sexual abuse Children and Young person’s service (Black Country)• West Midlands Stalking Service• Ask Marc (Male abuse referral centre)This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach.The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements. The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users. Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: IRIS Advocate EducatorPosition available: 1 full-time position (37.5 hours)Salary: £25,590.00Closing date: 13 May 2024BCWA reserve the right to close this advert early should we receive sufficient suitable applications.All interviews will be held via Microsoft Teams Is this you?We are looking for a confident, organised and compassionate individual be part of our IRIS service. The post holder will deliver domestic abuse training, work in partnership with health and other agency professionals and provide emotional and practical support, risk assessment and safety planning to standard and medium risk clients.The Role: IRIS is a specialist domestic violence and abuse (DVA) training, support and referral programme for general practices. The IRIS Advocate Educator provides in-house domestic abuse training and ongoing consultancy for general practice teams and is an advocate to whom patients can be referred for support. As an Advocate Educator, you will provide tailored practical and emotional support to clients referred by trained GP practices.You will be part of a national network of IRIS Advocate Educators who deliver training to local GP practices to raise awareness of domestic abuse and improve early identification. If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application.Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checksAs a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination we treat all job applicants equally.We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.ReferencesFollowing your interview, two employment references will be sought. One of these should be your current or most recent employer.If you have finished full-time education and you have no employer reference, we will accept a reference from:• a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager....Read more...
Do you want to make a positive difference to vulnerable children and their lives? Are you an experienced support worker in a residential children’s home?
Do you want to work with a provider who offers fully funded training?
We have an opportunity available with National Charity who specialises in providing Therapeutic care, education and treatment to vulnerable children and young people.
This is a role where you will be working with one of the most reputable care providers in the area and will benefit from ongoing training and support to ensure you have everything you need to become successful in the role.
Benefits for the Support Worker include:
Starting salary of £12.60ph plus sleep-ins
Full-time contract
28 days annual leave
Paid for DBS
Fully funded training
On-going progression opportunities
Pension, maternity and paternity benefits and more!
Requirements of the Support Worker:
NVQ Level 3 Health and Social Care, or proven experience working in a children’s home
Providing support to the Team Leader to ensure a therapeutic environment is maintained
Assist and supervise a staff team
Ensuring to help the children with their emotional, physical, and developmental needs.
Display yourself as an appropriate role model
Demonstrate a positive attitude, empathy and resilience
If you want to lead a team to care for vulnerable children
#IND-CH-SUPWK-PRM24....Read more...
Do you want to make a positive difference to vulnerable children and their lives? Are you an experienced support worker in a residential children’s home?
Do you want to work with a provider who offers fully funded training?
We have an opportunity available with National Charity who specialises in providing Therapeutic care, education and treatment to vulnerable children and young people.
This is a role where you will be working with one of the most reputable care providers in the area and will benefit from ongoing training and support to ensure you have everything you need to become successful in the role.
Benefits for the Support Worker include:
Starting salary of £12.60ph plus sleep-ins
Full-time contract
28 days annual leave
Paid for DBS
Fully funded training
On-going progression opportunities
Pension, maternity and paternity benefits and more!
Requirements of the Support Worker:
NVQ Level 3 Health and Social Care, or proven experience working in a children’s home
Providing support to the Team Leader to ensure a therapeutic environment is maintained
Assist and supervise a staff team
Ensuring to help the children with their emotional, physical, and developmental needs.
Display yourself as an appropriate role model
Demonstrate a positive attitude, empathy and resilience
If you want to lead a team to care for vulnerable children
#IND-CH-SUPWK-PRM24....Read more...
Registered Service Manager-Supported AccomodationA driving licence and access to a vehicle is required for this role.HOURS: 40 hours per week, to be worked flexibly per the needs of the service.SALARY: £43,000 - £48,000 Per AnnumFlexibility is required as you are expected to cover any shifts where there is a staff shortageand all other avenues have been exhausted. These may include days, evenings, weekends,sleep-ins, waking nights and Bank Holidays.The RoleTo improve the lives of people using our services by providing direct support services to individuals or groups of individuals,this includes being a point of contact with referring agents and partnership agencies to ensure effective liaison arrangements with respect to individual support are continued and enhanced.To ensure that residents’ tenancies/licences are adhered to and that the housing provided is of optimum quality.Main Responsibilities:
As the registered manager you will ensure and exceed compliance requirements of the Ofsted Supported Accommodation Regulations and its Outcomes.To assist in the business development of ROC Transitions.Adhere to, uphold and exemplify the organisations core valuesTo monitor the work of the Specialist Support Workers and feedback any issues to the HR Manager and CEO, if necessaryTo provide supervision sessions for the Support Workers as necessary on a regular basis and feedback any issues to the HR Manager and CEO as necessaryTo check/organise staff timesheets/contentTo undertake annual appraisals and identify any training needsTo take responsibility for the production of the staff rota on a weekly basisAssist in ensuring that all staff are familiar, understand and adhere to all relevant statutory policy and procedural guidelines and Ofsted regulations for Supported Living AccommodationLiaise with all relevant agencies and attend meetings as requiredEnsure all administrative records are maintained, complete monitoring returns and recording accurately and on timeLiaise with outside agencies and stakeholders to promote best outcomes for residentsAdmit new residents and compile and complete all relevant admission documents and support plansCompile and complete all relevant discharge documentsProvide support and guidance to residentsEncourage resident participation in the running of the serviceEnsure licence agreements and house rules are adhered to and maintain harmony within the Charity’s various locations and its neighbours within the communityAssist in ensuring that repairs and maintenance requiring attention is dealt with via the reporting procedure (through ROC Housing Management)
To ensure that a high-quality housing and support service is provided and residents are effectively helped to develop the skills and confidence needed for independent living.Work with Residents offering supported opportunities for them to improve their quality of life, develop their skills and make decisions about their future
Administration
Attend all supervision sessions with the manager and discuss all aspects of the service users and scheme issuesMaintain and update all administrative records relating to the Unit e.g. log book, complaints, incident book etc, including service user’s filesMaintain formal records, for instance the fire log book and undertake fire safety drillsProduce monitoring and performance information as required by the manager to assist in the completion of monitoring returns e.g. Service performance monitoring and internal monitoring records, taking responsibility for these, where requiredAssist in the collation of service user’s satisfaction informationReport all repairs observed immediately and follow up to ensure they are completed; ensuring all employees follow the Group procedureEnsure the Unit is kept clean and safe and also ensure service users undertake their responsibilities to keep the Unit clean and safeEnsure accurate inventories of equipment and furnishings are kept and maintained for all Transitions HomesEnsure ROC Transitions’ requirements in respect of the Data Protection Act are complied with
Communication
Arrange/participate in staff/service user meetings, as and when requiredPromote multi agency working
Marketing
Actively market the service and promote a positive personal/professional profile within the local community, ensuring the good reputation of the service at all timesEndeavour to fill any service user vacancy and expand the service user base by liaising with surrounding social services and assessing/selecting suitable service users
Training & Development
Liaising with the HR Manager, ensuring employees complete allocated training, assessed through the Personal Development Plans, on a mandatory and assessment of needs basisComplete allocated training, assessed on individual Development Plan, within timescales
Essential Requirements:A minimum of a Level 5 qualification in Health & Social Care (Children) or equivalent (or willingness to work towards)A driving licence and access to a vehiclePrevious experience of working with: Children, 16-18 years old; youth offending; care leavers; substance/alcohol misuseCandidates must be committed to the role and flexible as will be required to cover any shifts including; evenings, weekends and some nights as part of on-call as the Registered Manager.Benefits:Enhanced DBS check paid for by the companyHealthcare PlanExcellent learning and development opportunitiesRefer a friend bonus schemeCredit union saving schemeCompany EventsAward-winning company cultureIf you are an experienced registered manager with experience apply now or call Katie Brown on 0330 335 8997.....Read more...
Do you want to make a positive difference to vulnerable children and their lives? Are you an experienced support worker in a residential children’s home?
Do you want to work with a provider who offers fully funded training?
We have an opportunity available with National Charity who specialises in providing Therapeutic care, education and treatment to vulnerable children and young people.
This is a role where you will be working with one of the most reputable care providers in the area and will benefit from ongoing training and support to ensure you have everything you need to become successful in the role.
Benefits for the Support Worker include:
Starting salary of £12.60ph plus sleep-ins
Full-time contract
28 days annual leave
Paid for DBS
Fully funded training
On-going progression opportunities
Pension, maternity and paternity benefits and more!
Requirements of the Support Worker:
NVQ Level 3 Health and Social Care, or proven experience working in a children’s home
Providing support to the Team Leader to ensure a therapeutic environment is maintained
Assist and supervise a staff team
Ensuring to help the children with their emotional, physical, and developmental needs.
Display yourself as an appropriate role model
Demonstrate a positive attitude, empathy and resilience
If you want to lead a team to care for vulnerable children
#IND-CH-SUPWK23....Read more...
Do you want to make a positive difference to vulnerable children and their lives? Are you an experienced support worker in a residential children’s home?
Do you want to work with a provider who offers fully funded training?
We have an opportunity available with National Charity who specialises in providing Therapeutic care, education and treatment to vulnerable children and young people.
This is a role where you will be working with one of the most reputable care providers in the area and will benefit from ongoing training and support to ensure you have everything you need to become successful in the role.
Benefits for the Support Worker include:
Starting salary of £12.60ph plus sleep-ins
Full-time contract
28 days annual leave
Paid for DBS
Fully funded training
On-going progression opportunities
Pension, maternity and paternity benefits and more!
Requirements of the Support Worker:
NVQ Level 3 Health and Social Care, or proven experience working in a children’s home
Providing support to the Team Leader to ensure a therapeutic environment is maintained
Assist and supervise a staff team
Ensuring to help the children with their emotional, physical, and developmental needs.
Display yourself as an appropriate role model
Demonstrate a positive attitude, empathy and resilience
If you want to lead a team to care for vulnerable children
#IND-CH-SUPWK23....Read more...
Do you want to make a positive difference to vulnerable children and their lives? Are you an experienced support worker in a residential children’s home?
Do you want to work with a provider who offers fully funded training?
We have an opportunity available with National Charity who specialises in providing Therapeutic care, education and treatment to vulnerable children and young people.
This is a role where you will be working with one of the most reputable care providers in the area and will benefit from ongoing training and support to ensure you have everything you need to become successful in the role.
Benefits for the Support Worker include:
Starting salary of £12.60ph plus sleep-ins
Full-time contract
28 days annual leave
Paid for DBS
Fully funded training
On-going progression opportunities
Pension, maternity and paternity benefits and more!
Requirements of the Support Worker:
NVQ Level 3 Health and Social Care, or proven experience working in a children’s home
Providing support to the Team Leader to ensure a therapeutic environment is maintained
Assist and supervise a staff team
Ensuring to help the children with their emotional, physical, and developmental needs.
Display yourself as an appropriate role model
Demonstrate a positive attitude, empathy and resilience
If you want to lead a team to care for vulnerable children
#IND-CH-SUPWK23....Read more...
Do you want to make a positive difference to vulnerable children and their lives? Are you an experienced support worker in a residential children’s home?
Do you want to work with a provider who offers fully funded training?
We have an opportunity available with National Charity who specialises in providing Therapeutic care, education and treatment to vulnerable children and young people.
This is a role where you will be working with one of the most reputable care providers in the area and will benefit from ongoing training and support to ensure you have everything you need to become successful in the role.
Benefits for the Support Worker include:
Starting salary of £12.60ph plus sleep-ins
Full-time contract
28 days annual leave
Paid for DBS
Fully funded training
On-going progression opportunities
Pension, maternity and paternity benefits and more!
Requirements of the Support Worker:
NVQ Level 3 Health and Social Care, or proven experience working in a children’s home
Providing support to the Team Leader to ensure a therapeutic environment is maintained
Assist and supervise a staff team
Ensuring to help the children with their emotional, physical, and developmental needs.
Display yourself as an appropriate role model
Demonstrate a positive attitude, empathy and resilience
If you want to lead a team to care for vulnerable children
##IND-CH-SUPWK23....Read more...
Do you want to make a positive difference to vulnerable children and their lives? Are you an experienced support worker in a residential children’s home?
Do you want to work with a provider who offers fully funded training?
We have an opportunity available with National Charity who specialises in providing Therapeutic care, education and treatment to vulnerable children and young people.
This is a role where you will be working with one of the most reputable care providers in the area and will benefit from ongoing training and support to ensure you have everything you need to become successful in the role.
Benefits for the Support Worker include:
Starting salary of £12.60ph plus sleep-ins
Full-time contract
28 days annual leave
Paid for DBS
Fully funded training
On-going progression opportunities
Pension, maternity and paternity benefits and more!
Requirements of the Support Worker:
NVQ Level 3 Health and Social Care, or proven experience working in a children’s home
Providing support to the Team Leader to ensure a therapeutic environment is maintained
Assist and supervise a staff team
Ensuring to help the children with their emotional, physical, and developmental needs.
Display yourself as an appropriate role model
Demonstrate a positive attitude, empathy and resilience
If you want to lead a team to care for vulnerable children
##IND-CH-SUPWK23....Read more...
