The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a Level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House- Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Parts Advisor – Commercial Vehicle
Salary: Up to £40,000 basic (OTE £47,000)
Benefits: Pension + 28 days holiday (including Bank Holidays) + Employee Ownership Trust + Free onsite parking
Location: Easily commutable from Retford, Lincoln, Worksop Doncaster, Bawtry, Gainsborough, , Rotherham, Tuxford, Rampton, Newark-on-Trent, Chesterfield, Clowne
Are you an experienced Parts Advisor with strong knowledge of commercial vehicle parts? Join a well-established, employee-owned organisation that values teamwork, innovation, and excellent customer service.
The Role
As a Commercial Vehicle Parts Advisor, you will be a key point of contact for customers, providing professional advice, managing orders, and supporting the growth of customer accounts.
Key Responsibilities
Provide accurate advice on commercial vehicle parts and accessories
Process, track, and manage customer orders
Build and maintain strong customer relationships
Make proactive calls to update customers and support their requirements
Ensure internal systems and customer records are kept accurate and up to date
Skills & Experience
Minimum 2 years’ experience as a Parts Advisor (commercial vehicle experience advantageous)
Strong product knowledge and a customer-focused approach
Confident communication skills and effective organisation
Comfortable using computer-based order processing and account management systems
Register your interest
Interested in advancing your career with a respected, employee-owned company?
Send your CV to Robert Cox at
or call 07398 204832 for a confidential discussion.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
Job Ref: 4214RCB – Parts Advisor (Commercial Vehicle)
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
Parts Advisor – Commercial Vehicle
Salary: Up to £40,000 basic (OTE £47,000)
Benefits: Pension + 28 days holiday (including Bank Holidays) + Employee Ownership Trust + Free onsite parking
Location: Easily commutable from Retford, Lincoln, Worksop Doncaster, Bawtry, Gainsborough, , Rotherham, Tuxford, Rampton, Newark-on-Trent, Chesterfield, Clowne
Are you an experienced Parts Advisor with strong knowledge of commercial vehicle parts? Join a well-established, employee-owned organisation that values teamwork, innovation, and excellent customer service.
The Role
As a Commercial Vehicle Parts Advisor, you will be a key point of contact for customers, providing professional advice, managing orders, and supporting the growth of customer accounts.
Key Responsibilities
Provide accurate advice on commercial vehicle parts and accessories
Process, track, and manage customer orders
Build and maintain strong customer relationships
Make proactive calls to update customers and support their requirements
Ensure internal systems and customer records are kept accurate and up to date
Skills & Experience
Minimum 2 years’ experience as a Parts Advisor (commercial vehicle experience advantageous)
Strong product knowledge and a customer-focused approach
Confident communication skills and effective organisation
Comfortable using computer-based order processing and account management systems
Register your interest
Interested in advancing your career with a respected, employee-owned company?
Send your CV to Robert Cox at
or call 07398 204832 for a confidential discussion.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
Job Ref: 4214RCB – Parts Advisor (Commercial Vehicle)
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
Parts Advisor – Commercial Vehicle
Salary: Up to £40,000 basic (OTE £47,000)
Benefits: Pension + 28 days holiday (including Bank Holidays) + Employee Ownership Trust + Free onsite parking
Location: Easily commutable from Retford, Lincoln, Worksop Doncaster, Bawtry, Gainsborough, , Rotherham, Tuxford, Rampton, Newark-on-Trent, Chesterfield, Clowne
Are you an experienced Parts Advisor with strong knowledge of commercial vehicle parts? Join a well-established, employee-owned organisation that values teamwork, innovation, and excellent customer service.
The Role
As a Commercial Vehicle Parts Advisor, you will be a key point of contact for customers, providing professional advice, managing orders, and supporting the growth of customer accounts.
Key Responsibilities
Provide accurate advice on commercial vehicle parts and accessories
Process, track, and manage customer orders
Build and maintain strong customer relationships
Make proactive calls to update customers and support their requirements
Ensure internal systems and customer records are kept accurate and up to date
Skills & Experience
Minimum 2 years’ experience as a Parts Advisor (commercial vehicle experience advantageous)
Strong product knowledge and a customer-focused approach
Confident communication skills and effective organisation
Comfortable using computer-based order processing and account management systems
Register your interest
Interested in advancing your career with a respected, employee-owned company?
Send your CV to Robert Cox at
or call 07398 204832 for a confidential discussion.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
Job Ref: 4214RCB – Parts Advisor (Commercial Vehicle)
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
Skopes Menswear – Retail Sales Advisor 32 hrs per weekConcession within Boundary Mill Store WalsallWe are a leading menswear retailer Skopes Menswear, and we have stores/concessions across the UK and have been operating now for over 75 years.The business is expanding further, and we are currently seeking a part time Retail Sales Advisor for our menswear concession based within Boundary Mill Store, Junction 10 Retail Park, Bentley Mill Way, Walsall, WS2 0UE.This is a superb opportunity to join a well-established yet ever-growing company.Dynamic individuals are sought and will be responsible for sales and customer service, and merchandising stock on our department within the store.Salary / Benefits:
Basic salary in line with NMW plus commission.Commission scheme is payable on team sales, not an individual target.Full time staff 28 days holiday, prorata’d to part time hours.Workplace pension scheme.Staff discount schemeFull training on all their stock.
Hours:
32 hours per week available between store opening times.
Great career prospects await the successful candidate!If this sounds like the opportunity for you, please apply ASAP.....Read more...
As a Business Admin Apprentice, you will work closely with the team to support daily operations. Your main duties will include:
Handling inbound enquiries via phone, email, and web chat
Checking initial eligibility for various debt solutions
Inputting and managing client information on internal systems
Following up with potential leads and gathering required documentation
Supporting the admin and advisor teams with general office tasks
Delivering excellent customer service and maintaining confidentiality at all times
Learning and understanding the financial products we offer to support client queries
This is a fantastic opportunity for someone looking to grow in a professional, customer-focused environment.Training:
Business Administrator Level 3 Apprenticeship Standard
Training delivered by Rochdale Training via on-site visits
Monthly Training 1:1s with a qualified trainer to support development and progression
Training Outcome:
Opportunity for a full-time role upon completion
Potential progression to an advisor role
Ongoing personal development and support with further qualifications
Employer Description:The Debt Advice Service provides confidential and professional debt advice, helping individuals regain control of their finances. We pride ourselves on a client-first approach and offer tailored debt solutions. This is a great opportunity to join a growing, supportive team and build a career in a meaningful industry.Working Hours :40-hours per week, Monday to Friday, 9am to 5.30pm. Shifts to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Ability to multitask,Friendly and approachable,Reliable and punctual....Read more...
HR Advisor Conservatory Outlet Group Competitive Salary + Benefits Wakefield Mon-Fri, 40 Hours a week Benefits:Up to 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us:Conservatory Outlet Group are the manufacturer and installers of high-quality home improvement products spanning contemporary extensions, conservatories, orangeries, replacement roofs, windows to a uniqueThe group and associated companies are dynamic and innovative businesses that value creativity, teamwork and commitment. Our employees are the heart of the business, and we invest in good people offering career development and training opportunities. Join us and be a key player in shaping the future growth of our group. About the Role:We have an exciting opportunity for a HR Advisor to join our team, working at our manufacturing facility in Wakefield. This is a front-facing, hands-on role where a strong, confident presence is essential to support staff, tackle daily HR challenges, and ensure smooth operations onsite.Reporting to the Head of HR, you will play a key role in developing and implementing HR initiatives to enhance staff retention, employee satisfaction, and engagement. You'll also help drive training and development opportunities, ensuring employees have the resources they need to succeed.Beyond our manufacturing site, you will also provide HR support to Conservatory Outlet Group, including our retail operations across Yorkshire, Northwest, and Nottinghamshire. This is a fantastic opportunity for someone who thrives in a fast-paced, people-focused environment and is ready to make a real impact.Key responsibilities include:
Prepare operational HR KPIs and department updatesEnsure HR policies and practices are aligned with the businesses objectivesTo participate in the preparation and delivery of both HR specific training and identify training needs within the businessUpdate HRIS System with employee information as well as training, SOPS, and absence, new starters and leaversEnsure all return-to-work interviews are completed by managers and updated on the systemArrange and support managers to conduct disciplinary and grievance meetingsAssist with health and safety issues including overseeing the monitoring of staff accidentsPromote the schemes such as employee value awards and ensure we are an employer of choice through feedback and data.
What we are looking for: If you have broad experience as a HR Advisor or are looking to step into that role, that is hardworking and resilient and looking to develop your career further in HR with a fantastic growing business then we would love to hear from you.Key experience we are looking for includes:
CIPD level 5 qualifiedExperience in a manufacturing / retail environmentGood IT skills with understanding of Microsoft packages and HRIS experience.Experience in a front facing environment with employees with the ability to develop positive working relations with all people at all levels across the groupFlexible working approach and ability to travel to group companies when neededA willingness to undertake further training with the ability to implement learning into your daily work
How to apply:Ready to start your career with us? Apply within with your CV. Please note EqualsOne are advertising this on behalf of Conservatory Outlet and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Job Description:
Are you an experienced L&D professional and seeking a new challenge? If so, we’d love to hear from you.
Our client, based in Edinburgh city centre, is recruiting for a Learning & Development Advisor to align learning initiatives with people plans and partner with HR and senior stakeholders.
This will be hired on a fixed term contract basis until June 2027 initially.
Skills/Experience:
Proven experience in an L&D Advisor-level role (or equivalent)
Previous HR generalist experience
Strong experience designing and delivering learning across face-to-face and digital platforms
Confident communicator with strong stakeholder management skills
Strong digital learning capability and LMS administration experience
Core Responsibilities:
Support the development and delivery of an L&D strategy aligned to business goals
Design and deliver blended learning programmes, including management development
Manage and enhance the Learning Management System (LMS) and oversee mandatory training compliance
Partner with HR colleagues to support onboarding, career development and succession planning
Evaluate learning effectiveness and continuously improve solutions
Manage L&D budgets and external training providers
Act as a trusted advisor on talent and leadership development
Provide support on wider HR initiatives and projects, leveraging HR generalist experience when required
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference:
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS
....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Roofing and Building Maintenance and Weatherproofing Technologies Inc (WTI) are one of North America's largest roofing manufacturers and maintenance service provider. We are obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco and WTI so unique. If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Commercial Roofing Advisor in our Roofing and Building Maintenance Division. The Commercial Roofing Advisor is responsible for supporting the efforts of the Sales Representative in your area. This opening will support the Atlanta GA area. This work includes but is not limited to: Preparing and/or distributing marketing materials Inspection and evaluation of the property preparing roof drawings and sketches preparing scope of work documents preparing proposals attending sales calls pricing patch and repair jobs providing technical expertise attending meetings with the architect, contractor, and/or owner Inspections Monitoring Installations Trouble shooting problems arising during installation and during the lifecycle of the roof conducting diagnostic infrared scans of roofs preparing CADD drawings
Qualifications:
Three to five years of related hands-on experience requiredPrior sales and/or customer related experience in roofing industry required The salary range for applicants in this position generally ranges between $60,000 and $80,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/Management
Processing Warranty Claims and Payment
Identifying Parts
Business development/ Planning
Marketing and Visual Merchandising
Forecasting and Budgeting
Managing logistics including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/Management
Processing Warranty Claims and Payment
Identifying Parts
Business development/ Planning
Marketing and Visual Merchandising
Forecasting and Budgeting
Managing logistics including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Job Description:
Are you an experienced L&D professional and seeking a new challenge? If so, we’d love to hear from you.
Our client, based in Edinburgh city centre, is recruiting for a Learning & Development Business Partner to align learning initiatives with people plans and partner with HR and senior stakeholders.
This will be hired on a fixed term contract basis until June 2027 initially.
Skills/Experience:
Proven experience in an L&D Advisor-level role (or equivalent)
Strong experience designing and delivering learning across face-to-face and digital platforms
Confident communicator with strong stakeholder management skills
Strong digital learning capability and LMS administration experience
Core Responsibilities:
Support the development and delivery of an L&D strategy aligned to business goals
Design and deliver blended learning programmes, including management development
Manage and enhance the Learning Management System (LMS) and oversee mandatory training compliance
Partner with HR colleagues to support onboarding, career development and succession planning
Evaluate learning effectiveness and continuously improve solutions
Manage L&D budgets and external training providers
Act as a trusted advisor on talent and leadership development
Support ad hoc HR projects as required
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16355
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS
....Read more...
Head of Finance (2 Posts - Financial Planning & Technical) Working Pattern: Monday to Friday (Hybrid (minimum 1 day per week onsite) About Us Join us in shaping Ipswich's future. We are passionate about making a real difference for our residents, communities, and local economy. Our Corporate Strategy, Proud of Ipswich, sets out our ambition to champion our community and revitalise our town - and we are committed to turning that vision into reality. As part of our ambitious transformation programme, we are seeking two proactive, passionate, and positive Heads of Finance to provide strong financial leadership and expertise across the organisation. Reporting to the Assistant Director, Finance and working closely with the Director of Resources, you will lead our Financial Planning and Reporting or Technical Finance functions. These roles will also play a critical part in supporting the Council through Local Government Reorganisation (LGR), a once-in-a-generation change in how services are delivered across Suffolk. The Roles Head of Finance - Financial Planning and Reporting You will lead the Council's financial planning and reporting function, ensuring robust, strategic, and compliant financial management. Key responsibilities include: - Leading the development and delivery of the Medium Term Financial Plan (MTFP) and annual budget. - Acting as a principal financial advisor to Members, Committees, and senior leadership. - Overseeing budget monitoring and management reporting. - Line managing the Finance Manager and providing strategic direction to the team. - Driving improvements in financial systems and processes. - Identifying opportunities for income generation, efficiency, and cost reduction. Head of Finance - Technical You will lead the Council's technical finance function, ensuring strong governance, compliance, and financial resilience. Key responsibilities include: - Providing strategic leadership on statutory accounting, treasury management, taxation, and compliance. - Acting as a principal financial advisor to Members, Committees, and senior leadership. - Leading the closure of accounts and production of the Statement of Accounts. - Managing external audit relationships. - Line managing the Finance Manager and leading the Technical, Treasury, Insurance, Income, and Payments teams. - Driving innovation, risk management, and compliance improvements. - Maintaining up-to-date knowledge of relevant legislation and professional standards. About You You will be a qualified finance professional (CIPFA, ACCA, CIMA or equivalent) with: - Strong leadership and people management capability. - A proven track record in delivering high-quality financial services in complex organisations. - Excellent communication and influencing skills. - A proactive, collaborative, and solutions-focused approach. - High levels of organisation, adaptability, and resilience. Experience in local government or the wider public sector is highly desirable. Why Join Us? In addition to a competitive salary, we offer: - Career average pension scheme - Generous holiday and sick pay - Subsidised parking - Public transport discounts - Free swimming and gym membership - Cycle to Work scheme - Flexible and hybrid working - Employee Assistance Programme - Excellent learning and development opportunities You will also have the opportunity to work alongside committed colleagues in a supportive and forward-thinking environment. Section 151 Responsibility For the right candidate, the role may include designation as the Council's Deputy Section 151 Officer. Where applicable, an additional allowance of £5,000 per annum will be paid.....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:
This apprenticeship is delivered through work-based learning. This means that all training is done at the workplace, eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
The most immediate post-apprenticeship role is that of a fully qualified Service Advisor
In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation
This role often serves as the foundation for more advanced career development within the aftersales function
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday between 08:00 to 17:00. One hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries.
Greet customers in a professional and courteous manner, ensuring a positive service experience.
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times.
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers.
Coordinate with the parts department to ensure timely availability of required components for service appointments.
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections.
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions.
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately.
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers.
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness.
Training:
The programme typically lasts for 14 months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Stewartby
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Mazda Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:We are thrilled to announce that Beechwood Derby, our family-run business, has been honoured with the prestigious AM Award for Best Customer Care in 2024! We're incredibly proud to have been recognised for our unwavering commitment to providing exceptional service and care to our valued customers. The Automotive Management Awards night is widely recognized as the pinnacle of excellence and is often referred to as the "Oscars of the Motor Trade”, there is no higher accolade in the Motor Industry! The award for Best Customer Service is adjudicated by a panel of six industry leading judges who meticulously assess all aspects of the business, including feedback from various social media platforms. Beechwood’s commitment to excellence and customer satisfaction has positioned them as the No 1 dealer in the UK for customer service, surpassing competitors from over 4,500 dealerships across all brands, from Ferrari and Aston Martin to Bentley, among others. We extend our heartfelt thanks to all our loyal customers for their continued support and trust in Beechwood Derby.Working Hours :Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Further details will be made available at a later date
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:With years of experience, Rates is one of the most passionate leading experts in Ford Vehicles. Having been in the motor trade for a long time, our expert teams understand your vehicle needs to the fullest.
Our core values are built on honesty, experience and trust so that you can be sure when buying a vehicle with us, our expert advisers will provide a hassle free and transparent service.
Our team is friendly and approachable and are always eager to assist our customers in finding the right vehicle.
The doors to our showroom are always open to visitors and customers alike, so come to our dealership in and meet the ideal Ford vehicle to suit your business needs.
We care about the practicality and comfort of your commercial vehicle just as much as you do, and that is why we understand how important it is to own the most appropriate car for you. At Rates we will provide you with professional specialist advice on a range of personalised finance options and any vehicle offers we have available.Working Hours :Monday - Friday, 8.30am - 5.30pm.
However, each of our dealers will have different requirements (to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday - Friday, 8.00am - 4.30pm (one early finish per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am- 4.30pm (weekends could be possibility).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a Level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday Friday, 8.00am- 4.30pm (One early finish per week)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
One of our consultancy partners is looking to hire a Senior Salesforce Consultant to join their growing team in Berlin. This role offers the opportunity to work on exciting Salesforce projects across industries, helping clients optimize processes and deliver scalable CRM solutions.
Roles & Responsibilities:
Work with stakeholders to understand business objectives and translate them into Salesforce Sales & Service Cloud solutions.
Design tailored CRM solutions in line with best practices.
Create user stories, process flows, and functional documentation.
Support system testing, training, and change management to ensure adoption.
Act as a trusted advisor, guiding clients on how to maximize Salesforce.
Skills & Requirements:
4+ years of Salesforce consulting experience, focusing on Sales and Service Cloud.
Strong knowledge of CRM strategy, requirements gathering, and process optimization.
Experience in agile project environments (consultancy background a plus).
Excellent communication and stakeholder management skills.
Fluent in English (mandatory); advanced German skills are a plus.
Based in Berlin or open to relocation (occasional DACH travel required).
Benefits:
Competitive salary with performance-based incentives.
Flexible - hybrid working model.
Ongoing training and Salesforce certification support.
Supportive consultancy culture with clear career progression.
Exposure to diverse, high-impact projects across industries.
Interested? Click "Apply" to send your CV or contact us directly at
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
One of our consultancy partners is looking to hire a Senior Salesforce Consultant to join their growing team in Munich. This role offers the opportunity to work on exciting Salesforce projects across industries, helping clients optimize processes and deliver scalable CRM solutions.
Roles & Responsibilities:
Work with stakeholders to understand business objectives and translate them into Salesforce Sales & Service Cloud solutions.
Design tailored CRM solutions in line with best practices.
Create user stories, process flows, and functional documentation.
Support system testing, training, and change management to ensure adoption.
Act as a trusted advisor, guiding clients on how to maximize Salesforce.
Skills & Requirements:
4+ years of Salesforce consulting experience, focusing on Sales and Service Cloud.
Strong knowledge of CRM strategy, requirements gathering, and process optimization.
Experience in agile project environments (consultancy background a plus).
Excellent communication and stakeholder management skills.
Fluent in English (mandatory); advanced German skills are a plus.
Based in Munich or open to relocation (occasional DACH travel required).
Benefits:
Competitive salary with performance-based incentives.
Flexible - hybrid working model.
Ongoing training and Salesforce certification support.
Supportive consultancy culture with clear career progression.
Exposure to diverse, high-impact projects across industries.
Interested? Click "Apply" to send your CV or contact us directly at
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
Support the sourcing and screening of candidates, including reviewing applications.
Arrange interviews and communicate with candidates and hiring managers.
Assist with onboarding new hires and completing necessary administration.
Build and maintain relationships with employers to support future opportunities.
Keep recruitment records up to date and ensure data is accurate and compliant.
Support the recruitment team with general tasks and projects as needed.
Help create job adverts and candidate profiles for apprenticeships and adult learners.
Post vacancies on job boards, social media, and other recruitment channels.
Training:Level 3 Recruiter apprenticeship, including Functional Skills in English and maths if required.
Training Outcome:After this apprenticeship, you could move into roles like Recruitment Assistant, HR Assistant, or Talent Advisor. With more experience or training, you could progress to senior recruitment or HR roles. This apprenticeship gives you a strong start for a career in recruitment or HR.Employer Description:London Vesta College (LVC) is a specialist training provider based in East London. It has been delivering apprenticeship and digital skills training since 2008 and is rated Good by Ofsted. The college focuses on IT and digital sector apprenticeships and helps learners gain real skills employers want. Apprentices are supported through a mix of practical work experience and formal training, working towards recognised qualifications. London Vesta College has a strong track record with a 100 % pass rate and high employer satisfaction, offering personalised coaching and support throughout the apprenticeship.Working Hours :Monday to Friday 9 am to 5 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Confidence and initiative....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Senior Account Manager Exceptional Senior Account Manager opportunity with a leading finance and tech PR consultancyTake your PR career to the next level with this influential role at a prestigious Blackfriars-based communications agency specialising in corporate sector excellence. This established consultancy delivers award-winning campaigns for high-profile clients across finance, technology, and property, offering the perfect environment for ambitious professionals seeking genuine career progression.About the AgencyThis respected communications consultancy is renowned for its strategic thinking and creative execution in the corporate sector. Based in a premium Blackfriars location with exceptional facilities including a rooftop terrace and private gym, they represent exciting clients ranging from innovative ESG companies to elite sporting venues used by Manchester United and The Lionesses.The OpportunityAs Senior Account Manager, you’ll take ownership of client relationships and strategic campaign delivery within an expanding team. You will lead and mentor junior talent, drive campaign excellence, and contribute to the growth of the agency—all while enjoying hybrid flexibility and comprehensive professional development support.Key ResponsibilitiesDevelop and execute sophisticated PR strategies that deliver measurable client outcomesLead and mentor account teams, promoting professional development and campaign excellenceBuild and maintain strategic client relationships as a trusted communications advisorOversee integrated campaign delivery across traditional media, digital channels, and stakeholder engagementPresent strategic recommendations to senior client stakeholdersContribute to business growth initiatives and support new business developmentEssential RequirementsProven PR agency experience with strong client management and team leadership backgroundDemonstrable track record of successful corporate communications campaignsStrong strategic thinking, analytical, and problem-solving skillsExcellent presentation and stakeholder management abilitiesExperience within finance, technology, or property sectors highly advantageousMeticulous attention to detail and a creative, entrepreneurial mindsetWhat’s on OfferCompetitive salary £42,000–£52,000 with performance-related bonusesHybrid working – 3 days per week in the central London officePrivate BUPA health and dental coverage after probationProfessional development via PRCA membership and training opportunitiesAdditional wellbeing day and comprehensive HR supportEarly Friday finishes on the final Friday of each monthRegular social events at premium London venuesNew business commission on successful client introductionsDiscretionary bonus scheme based on individual and company performanceShare option scheme after one year for eligible team membersSustainability initiatives and charity partnership supportWork EnvironmentTheir contemporary central London headquarters features a rooftop terrace, private gymnasium, and recreational areas. Excellent transport links are nearby at Blackfriars, Temple, and St Paul’s stations, ensuring easy access across the capital.Career DevelopmentThe corporate communications sector continues to expand, driven by regulatory requirements, ESG considerations, and digital transformation initiatives. This role provides an exceptional opportunity to deepen expertise in emerging areas while building strategic leadership skills essential for senior consultancy positions.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.This outstanding Senior Account Manager opportunity is presented by The Opportunity Hub UK, connecting experienced communications professionals with career-defining roles in London’s premier agencies.....Read more...
An exciting opportunity has arisen for a Personal Tax Manager to join a well-established accountancy firm, providing expert tax services, working with a diverse range of clients across various sectors.
As a Personal Tax Manager, you will oversee the preparation of personal, partnership, and trust tax returns while offering strategic advice to clients.
This full-time role offers a salary range of £60,000 - £65,000 (DOE) and benefits.
You will be responsible for:
* Collaborate closely with senior tax professionals and other teams to deliver results.
* Manage client relationships, ensuring all tax requirements are met efficiently.
* Prepare and review complex personal and trust tax returns.
* Offer tax planning advice and assist in the implementation of solutions.
* Work on ad-hoc advisory projects alongside other departments as required.
* Handle HMRC enquiries and ensure compliance checks are met.
What we are looking for:
* Previously worked as a Personal Tax Manager, Tax Manager, Tax Accountant, Tax Senior, Tax Advisor, Tax Consultant, Tax Specialist or in a similar role.
* Have at least 2 years of PQE (Post-Qualified Experience)
* Experience working in a personal tax practice.
* CTA qualified or equivalent.
* Knowledge of up-to-date tax legislation and practices.
* Right to work in the Uk.
Whats on offer:
* Competitive salary
* Annual Christmas bonus.
* Private medical insurance (subject to eligibility)
* Death-in-service cover (4x salary)
* Group income protection scheme
* Salary sacrifice pension scheme with employer contributions
* 25 days annual leave, plus additional leave over Christmas/New Year
Apply now for this exceptional Tax Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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