Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills. You will learn how to adapt to working within a fast paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customer’s needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focussed towards completing the apprenticeship programme with the determination to be successful in your role.
Duties:
Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
Carry out transactions, using a range of reservation and booking systems
Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 3 Travel Consultant Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills. You will learn how to adapt to working within a fast-paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customer’s needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focussed towards completing the apprenticeship programme with the determination to be successful in your role.
Duties:
Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
Carry out transactions, using a range of reservation and booking systems
Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 3 Travel Consultant Apprenticeship
Training Outcome:We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills.
You will learn how to adapt to working within a fast paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customer’s needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focussed towards completing the apprenticeship programme with the determination to be successful in your role.
Duties:
Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
Carry out transactions, using a range of reservation and booking systems
Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
Training:
Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship
Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job
You will work towards a Level 3 Travel Consultant Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills. You will learn how to adapt to working within a fast paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customer’s needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focussed towards completing the apprenticeship programme with the determination to be successful in your role.
Duties:
Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
Carry out transactions, using a range of reservation and booking systems
Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 3 Travel Consultant Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills. You will learn how to adapt to working within a fast paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customer’s needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focussed towards completing the apprenticeship programme with the determination to be successful in your role.
Duties:
Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
Carry out transactions, using a range of reservation and booking systems
Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 3 Travel Consultant Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills. You will learn how to adapt to working within a fast-paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customer’s needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results-driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focused towards completing the apprenticeship programme with the determination to be successful in your role.
Duties:
Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
Carry out transactions, using a range of reservation and booking systems
Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on-the-job.
You will work towards a Level 3 Travel Consultant Apprenticeship
Training Outcome:We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills. You will learn how to adapt to working within a fast-paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customers' needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results-driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focussed on completing the apprenticeship programme with the determination to be successful in your role.
Duties:
Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
Carry out transactions, using a range of reservation and booking systems
Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 3 Travel Consultant Apprenticeship
Training Outcome:We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills. You will learn how to adapt to working within a fast paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customer’s needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focussed towards completing the apprenticeship programme with the determination to be successful in your role.
Duties:
Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
Carry out transactions, using a range of reservation and booking systems
Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 3 Travel Consultant Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills.
You will learn how to adapt to working within a fast paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customer’s needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focussed towards completing the apprenticeship programme with the determination to be successful in your role.
Duties:
Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
Carry out transactions, using a range of reservation and booking systems
Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
Training:
Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship
Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job
You will work towards a Level 3 Travel Consultant Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
This apprenticeship opportunity will allow you to have first-hand experience in a busy award-winning travel agency surrounded by travel professionals.
Supported by senior team members you will:
Meet and greet new and existing customers in store, providing a professional warm welcome
Handling holiday enquiries, face to face, over the phone and email
Training and development - this may also include exciting opportunities to attend industry events in the UK and overseas. Research and explore holiday enquiries using online platforms, reservation agents and email
Booking clients holidays, providing first class service end to end using learnt top class selling skills
Administration in all areas relating to travel
Providing excellent customer service
Working towards store targets and individual targets set out
Training:
This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online/face to face, both individually and as part of a classroom, to ensure you have an enhanced experience. You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first hand from training specialists and peers you can become a fully-fledged Travel Consultant in little over a 12-month period
Training Outcome:
On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4. Next steps will be discussed in your 1-2-1's
Employer Description:Elite Escapes has over 30 years experience in tailor-made holidays and have firmly established their reputation as one of the leaders in the independent holiday market. Providing bespoke ABTA & ATOL bonded holidays for leisure and business travellers.Working Hours :Monday - Friday, 9.00am - 5.30pm,
Saturday, 9.00am - 1.30pm, you will be allocated 5 working days a week.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Geography....Read more...
Role Summary:
This is an exciting apprenticeship opportunity within our VISTA B2B sales department based in our Head Office in Sunderland. The sales team focus on selling tailor made holidays and delivering first class customer service to both internal and external customers. As a sales executive you will sell package holidays with varying components, including flights, hotels, transfers and cruise, on a business to business basis, but will also have the ability to sell direct to customers should business needs warrant this.
Key Responsibilities:
Creating and selling tailor made travel packages using All Hays products
Delivering a first class customer service experience to all customers, obtaining repeat business
Working towards, and striving to exceed, agreed individual and team sales targets and other KPI’s
Attending training workshops and supplier visits, including overseas educational visits, in order to continuously develop product knowledge
In depth Knowledge of all cruise products
Liaise with ground suppliers to obtain rates, availability and for all special requests
Remain flexible to meet the needs of the Business
Provide Feedback to the Team Leader
Training:
Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship
Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Role Summary
This is an exciting apprenticeship opportunity within our VISTA B2B sales department based in our Head Office in Sunderland. The sales team focus on selling tailor made holidays and delivering first class customer service to both internal and external customers. As a sales executive you will sell package holidays with varying components, including flights, hotels, transfers and cruise, on a business to business basis, but will also have the ability to sell direct to customers should business needs warrant this.
Key Responsibilities
Creating and selling tailor made travel packages using All Hays products
Delivering a first class customer service experience to all customers, obtaining repeat business
Working towards, and striving to exceed, agreed individual and team sales targets and other KPI’s
Attending training workshops and supplier visits, including overseas educational visits, in order to continuously develop product knowledge
In depth Knowledge of all cruise products.
Liaise with ground suppliers to obtain rates, availability and for all special requests.
Remain flexible to meet the needs of the Business
Provide Feedback to the Team Leader
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Role Summary:
An exciting new apprenticeship role based in our Independence Group Operations and Partnership Team has become available.Are you looking for a career, supporting Travel businesses up and down the country! Join our Independence Group Operations and Partnership Team who work in partnership with Travel Businesses throughout the country, providing Customer Services and Support.
Key Responsibilities:
Deliver exceptional customer service to all members by following our SMILE values ensuring we go the extra mile by providing the member with the support required, using our knowledge, experience, and skills
Work very closely with our Internal teams to resolve any queries/issue our Independence Group members have brought to our attention
Provide excellent Customer service to all our Independence Group members, on a day-to-day basis by gaining knowledge & understanding of their business models to build good working relationships and rapport
Within the team deal with a variation of queries from the members and administrative duties
Training:
Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship
Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Role Summary:
This is an exciting apprenticeship opportunity to join our Learning & Development team based here in our Head Office in Sunderland. The Learning and Development team is responsible for meeting the needs of the business as well as the individual development needs of all our colleagues. We are there at the start of everyone’s journey with Hays Travel to ensure we welcome people into the Hays Travel family creating a great first impression that is long lasting, we don’t stop there we are there to support and develop all colleagues with their personal development and aspirational whatever they may be. The role will be supporting the day-to-day operation of Learning and Development ensuring all aspects of the function run efficiently and timely.
Key Responsibilities:
Collate and analyse data and provide a detailed insight
Co-Ordinate with the training team to assign training courses
Support with onboarding of new colleagues
Maintain and update training attendance and feedback
Enrol learners for online programmes
Maintain learner records across multiple channels
Be able to self-reflect and identify areas for personal development
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Communication: Answering phones, emails, and social media inquiries promptly and professionally
Scheduling: Setting up meetings, taking notes, and managing calendars
Document Preparation: Typing letters, reports, and other business documents with accuracy and attention to detail
Record Keeping: Updating records and storing them in accordance with data protection legislation
Office Supplies: Ordering and maintaining inventory of office supplies
Travel Arrangements: Making travel arrangements for staff.
Communication Channels: Managing communication channels, such as phone calls and emails, to ensure timely and effective communication
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Progression for the right candidate.Employer Description:Greenside National is a leading provider of energy-efficient insulation services across the UK, specializing in loft, cavity wall, underfloor, and flat roof insulation. With over 10 years of experience, our Trustmark PAS2030 accredited team ensures top-quality installations that meet Building Regulations standards. We offer government-backed funding options to make our services accessible and cost-effective, helping homeowners save on energy bills while enhancing comfort. Join our professional and friendly team dedicated to improving energy performance and sustainability in homes nationwide.Working Hours :Monday-Friday 9am-5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
From leading our planning cycle, to pricing our holidays, recording and reporting our customer’s revenue, and making and recording the payments we make to our thousands of suppliers across the world (and much, much more!), our finance teams play a crucial role in TUI’s success. We pride ourselves on partnering with the business, and you’ll gain first-hand insight into how our dynamic business operates.
Work closely with the finance department to gain first-hand insight into how our dynamic business operates, including the opportunity to get involved with a variety of project work
Post journals into the finance system
Analyse data and reports
Process debits and credits
Reconcile balance sheets
Produce reports
Training:Our Finance Apprenticeship Programme is an exciting opportunity to gain a professional accounting qualification (AAT), whilst developing a rewarding career in our Finance team. The programme involves three years of study to become AAT-qualified through two apprenticeships: Level 3 Assistant Accountant and Level 4 Professional Accounting/Taxation Technician, all the while being paid in a full-time permanent finance role. During the three-year programme, you’ll have the opportunity to experience two or three roles supporting different areas whilst you work towards your qualification. You’ll support a number of important roles within key areas of our department, where you’ll get the chance to roll up your sleeves and get really stuck in.
As part of your apprenticeship programme with our training provider, you will be required to attend classroom sessions, day release, in either Cambridge or Peterborough. Some sessions will be virtual.Training Outcome:
Level 4 Accounting/Taxation Technician Apprenticeship and Level 4 AAT qualification
Opportunity to progress on to the Level 7 Accountancy/Taxation Professional apprenticeship
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Resiliance,Passion for Finance....Read more...
Role Summary
This is an exciting apprenticeship opportunity within our social media team based in our Head Office in Sunderland. We are looking for a driven individual who has a strong interest in social media marketing and can attract and interact with target audiences by creating engaging content across various channels. The Social Media Assistant will seek out new ideas and social media avenues in order to drive forward the overall social media strategy. In this varied role, the individual will have initiative, great attention to detail and accuracy, and will provide a high standard of support within the social media team. The individual will be open to learning about the travel industry in order to effectively deliver social media marketing campaigns.
Key Responsibilities
Work closely with team members to plan and execute the social media content calendar in line with the overarching business focusses, considering the target market, product highlights and post aesthetics
Create, edit and publish content that encourages engagement via Facebook, Twitter, Instagram and other social channels for various business areas including holidays, recruitment and B2B channels
Build and manage large volumes of paid social media advertising accurately and effectively in line with the overall budget
Work alongside various departments including creative, commercial, product and offline marketing to support with any partnership marketing activity from planning stage to sign off
Monitor, interact and respond to users publicly and privately across all social channels, working with relevant business areas to service customer queries appropriately
Optimize and audit social media accounts for various business divisions to increase the overall social presence and engagement
Help, support and coach all business divisions with day-to-day social media queries via phone and email
Monitor competitor activity and provide updates on key social media trends
Assist in achieving an overall consistent digital strategy
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
As an apprentice in our Commercial team, you’ll spend two invaluable years working right at the heart of our business – with real responsibilities, and the chance to work on real projects.
You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues, as well as the opportunity to enhance your professional skills through an extensive and tailored programme of learning and development. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way.
The time that our customers spend away on our holidays is precious. That’s why we need to understand what our customers want as well as how the world is changing so we can design, develop and deliver dream holidays. Our Commercial Team do just this, sustainably delivering growth and profitability through cleverly managing price, focusing on cost and controlling the availability of our products. From liaising with hotel buyers, to forecasting travel trends, developing holiday brochures, and pricing holidays – it’s all in a day’s work in this area at the heart of our business.
As a Commercial Apprentice, you’ll gain unrivalled insight into how we go about planning, pricing and selling our TUI holiday experiences. You’ll spend two years rotating between two of our three core commercial departments:
Trading – this team ensures our products are available to our customers at the right price, at the right time, in line with demand and competition. You’ll learn about how we sell our flights and hotels at the right price in order to hit our key targets, as well as how we monitor our competitor’s activity. There are opportunities in our Beach Trading team as well as our Dynamic Trading team.
Aviation Planning – this team ensures we have the right planes in the right place, at the right time. You’ll learn about how we manage and plan our flying programme, and will work within the Aviation Support team loading our flying into our systems, managing seasonal changes, and then communicating these to our suppliers and customers
Product Planning – this team ensures we have the right products on offer to give our customers the widest variety of holidays to choose from. You’ll learn about how we select which new holiday concepts and hotels to offer our customers, as well as how we price them and present them to our customers, from the content on our websites, to brochures in our retail stores
Aviation Planning – this team ensures we have the right planes in the right place, at the right time. You’ll learn about how we manage and plan our flying programme, and will work within the Aviation Support team loading our flying into our systems, managing seasonal changes, and then communicating these to our suppliers and customers
Whichever teams you join, you’ll have a fantastic opportunity to gain a full insight into our Commercial function and how our business works on a day-to-day basis. You’ll support a portfolio of destinations, making important commercial decisions which will help drive forward the strategy and profitability of TUI UK.Training:Our Commercial Apprenticeship programme is a unique and exciting opportunity to gain a Level 3 Business Administrator apprenticeship and qualification whilst developing a rewarding career in our Commercial Team. It involves two years of study while being paid in a full time permanent commercial role.
Training is delivered internally both virtually and face-to-face within the office.Training Outcome:
On joining our Commercial Apprenticeship Programme, you’ll be joining TUI as a permanent colleague – moving into a role with one of the teams you’ve worked with during the programme once you’ve finished your rotations.
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As an apprentice in our Crystal Ski Commercial team, you’ll spend two invaluable years working right at the heart of our business – with real responsibilities, and the chance to work on real projects.
You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues, as well as the opportunity to enhance your professional skills through an extensive and tailored programme of learning and development. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way.
The time that our customers spend away on our holidays is precious. That’s why we need to understand what our customers want as well as how the world is changing so we can design, develop and deliver dream holidays.
As a Trading Executive Apprentice, your main job is to help make the most money from the destinations you manage. You will work closely with the Product & Planning Manager and the Trading Manager to:
Maximise flight bookings: Ensure planes are as full as possible.
Optimise hotel stays: Make sure our main hotels have high occupancy.
Improve product presentation: Make our travel packages attractive and customer friendly.
You will also help plan for future seasons by analysing how well destinations are performing and providing insights to support planning. Additionally, you will have opportunities to grow and advance in your career.
Your main responsibilities will include:
Analysing Performance: Regularly check key performance indicators (KPIs) for your destination to help with trading actions and campaigns.
Monitoring Merchandising: Ensure your product is well-presented across all channels to boost performance.
Evaluating Financial Performance: Review each unit, resort, and country to spot financial issues and suggest fixes.
Managing Financial Performance: Work with the Product & Planning Manager to take charge of your destination's financial health.
Setting Prices: Lead the pricing for your destination, making sure prices are competitive and costs are covered.
Recommending Strategies: Suggest yield management rules and strategies to the Trading Manager.
Coaching Team Members: Help train less experienced team members and develop your own people skills.
Collaborating on Bed Supply: Work with the Bed Trading Executive to solve bed supply issues and maximize yield.
Handling Customer Queries: Address customer questions from our contact centres.
Providing Insights: Offer key insights and action recommendations for Destination & Trading Meetings.
Training:Our Crystal Ski Commercial Apprenticeship programme is a unique and exciting opportunity to gain a Level 3 Business Administrator apprenticeship and qualification whilst developing a rewarding career in our Crystal Ski Commercial Team. It involves two years of study while being paid in a full time permanent commercial role.
Training is delivered virtually within the office.Training Outcome:
On joining our Commercial Apprenticeship Programme, you’ll be joining TUI as a permanent colleague – moving into a role with one of the teams you’ve worked with during the programme once you’ve finished your rotations.
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As an apprentice in our Crystal Ski Commercial team, you’ll spend two invaluable years working right at the heart of our business – with real responsibilities, and the chance to work on real projects.
You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues, as well as the opportunity to enhance your professional skills through an extensive and tailored programme of learning and development. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way.
The time that our customers spend away on our holidays is precious. That’s why we need to understand what our customers want as well as how the world is changing so we can design, develop and deliver dream holidays.
As a Trading Executive Apprentice, your main job is to help make the most money from the destinations you manage. You will work closely with the Product & Planning Manager and the Trading Manager to:
Maximise flight bookings: Ensure planes are as full as possible.
Optimise hotel stays: Make sure our main hotels have high occupancy.
Improve product presentation: Make our travel packages attractive and customer friendly.
You will also help plan for future seasons by analysing how well destinations are performing and providing insights to support planning. Additionally, you will have opportunities to grow and advance in your career.
Your main responsibilities will include:
Analysing Performance: Regularly check key performance indicators (KPIs) for your destination to help with trading actions and campaigns.
Monitoring Merchandising: Ensure your product is well-presented across all channels to boost performance.
Evaluating Financial Performance: Review each unit, resort, and country to spot financial issues and suggest fixes.
Managing Financial Performance: Work with the Product & Planning Manager to take charge of your destination's financial health.
Setting Prices: Lead the pricing for your destination, making sure prices are competitive and costs are covered.
Recommending Strategies: Suggest yield management rules and strategies to the Trading Manager.
Coaching Team Members: Help train less experienced team members and develop your own people skills.
Collaborating on Bed Supply: Work with the Bed Trading Executive to solve bed supply issues and maximize yield.
Handling Customer Queries: Address customer questions from our contact centres.
Providing Insights: Offer key insights and action recommendations for Destination & Trading Meetings.
Training:Our Crystal Ski Commercial Apprenticeship programme is a unique and exciting opportunity to gain a Level 3 Business Administrator apprenticeship and qualification whilst developing a rewarding career in our Crystal Ski Commercial Team. It involves two years of study while being paid in a full time permanent commercial role.
Training is delivered virtually within the office.Training Outcome:
On joining our Commercial Apprenticeship Programme, you’ll be joining TUI as a permanent colleague – moving into a role with one of the teams you’ve worked with during the programme once you’ve finished your rotations.
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Focus on the technical and quality aspects of manufacturing aircrete blocks at the site level.
Provide support to the operational team and central Quality Management System with routine quality assurance and control testing.
Manage and test raw materials to ensure compliance with target specifications.
Train and support operational colleagues in business quality requirements, ensuring they can control and manage quality standards.
Perform strength and density testing to ensure compliance with standards and deliver excellent customer service.
Develop and monitor continuous improvement programmes, improving quality and efficiency.
Analyse statistical data from manufacturing processes to identify and eliminate quality issues.
Training:Apprentice must be able to travel to Derby
Block release
Training Outcome:
Technical and Quality Manager/ QC Technician
Employer Description:As the UK’s leading sustainable construction materials, road contracting and building products business, we’re a unique place to work in that we influence the future of the UK.
It's something we’re extremely proud of and enjoy sharing that passion with colleagues who decide to join us, whatever your background.
Our hugely diverse areas of work require a broad range of skillsets, learning styles and approaches to work. We really do have a role for anyone, whether you’re practically minded and suited to hands-on roles, or better placed leading on business strategy with a keen eye for data and trends. We’re looking for good people who share our values and want to make a difference, welcoming diversity of thought, experience and skillsets.Working Hours :Days and times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills....Read more...
Key Responsibilities:
PA & Administrative Support:
Assist the Managing Director with daily administrative tasks, including managing emails, calendars, and appointments
Prepare and format documents, reports, and presentations
Coordinate meetings, take minutes, and follow up on action points
Manage travel arrangements and itineraries when required
Handle confidential and sensitive information with discretion
Accounts Receivable Duties:
Manage the invoicing process, ensuring all invoices are accurate and sent to clients promptly
Follow up with clients regarding outstanding payments and overdue invoices
Maintain detailed records of all communications and payment arrangements with clients
Reconcile customer accounts and resolve any discrepancies or disputes
General Accounts Support:
Assist in maintaining accurate financial records using Xero accounting software
Assist with bank reconciliations, supplier payments, and other day-to-day financial transactions
Collaborate with the finance team to ensure smooth end-of-month and year-end processes
Provide general administrative support to the accounts department as required
Training:
Business Administrator Level 3 Apprenticeship Standard
Weekly attendance to Business Adminstration classes at Coventry & Warwickshire Chamber Training's Training Academy
Training Outcome:
Completion of the Apprenticeship could lead to a permanent position within the business
Employer Description:Tooling Intelligence provides innovative inventory and asset management solutions to a wide range of industries across the United Kingdom and Europe.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Time Management....Read more...
Support Site Managers, Maintenance Managers, and Operations Managers in leading teams and managing site functions
Develop business knowledge, share best practices, and contribute to improving production efficiency
Promote a positive health and safety culture, ensuring all site activities meet high safety standards
Undertake site-based duties, including basic maintenance, operating mobile plant, and ensuring site cleanliness and upkeep
Collaborate with key stakeholders, such as Health and Safety and Geo-Technical teams, to deepen your understanding of site geology and sustainability practices
Training:
Mineral Products Technician Level 5
Apprentice must be able to travel to Derby
Block release
Training Outcome:Section Manager.Employer Description:As the UK’s leading sustainable construction materials, road contracting and building products business, we’re a unique place to work in that we influence the future of the UK.
It's something we’re extremely proud of and enjoy sharing that passion with colleagues who decide to join us, whatever your background.
Our hugely diverse areas of work require a broad range of skillsets, learning styles and approaches to work. We really do have a role for anyone, whether you’re practically minded and suited to hands-on roles, or better placed leading on business strategy with a keen eye for data and trends. We’re looking for good people who share our values and want to make a difference, welcoming diversity of thought, experience and skillsets.Working Hours :Days and times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills....Read more...
Support Site Managers, Maintenance Managers, and Operations Managers in leading teams and managing site functions
Develop business knowledge, share best practices, and contribute to improving production efficiency
Promote a positive health and safety culture, ensuring all site activities meet high safety standards
Undertake site-based duties, including basic maintenance, operating mobile plant, and ensuring site cleanliness and upkeep
Collaborate with key stakeholders, such as Health and Safety and Geo-Technical teams, to deepen your understanding of site geology and sustainability practices
Training:Apprentice must be able to travel to Derby
Block release
Training Outcome:
Section Manager
Employer Description:As the UK’s leading sustainable construction materials, road contracting and building products business, we’re a unique place to work in that we influence the future of the UK.
It's something we’re extremely proud of and enjoy sharing that passion with colleagues who decide to join us, whatever your background.
Our hugely diverse areas of work require a broad range of skillsets, learning styles and approaches to work. We really do have a role for anyone, whether you’re practically minded and suited to hands-on roles, or better placed leading on business strategy with a keen eye for data and trends. We’re looking for good people who share our values and want to make a difference, welcoming diversity of thought, experience and skillsets.Working Hours :Days and times to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills....Read more...
