Join TUI as a Network Operations Apprentice and play a key part in ensuring the safe, efficient, and on-time operation of our airline. Based in the TUI Operations Control Centre (TOCC) in Luton, you’ll gain hands-on experience across Operations, Customer Support, and Operational Planning while completing a Level 3 Aviation Ground Specialist over 18 months. This is a fantastic opportunity to learn how we manage our global flying programme, support customers during disruptions, and contribute to planning and performance analysis—all within a fast-paced, 24/7 environment.
About the Job
Operations Support
Gain knowledge and skills to support 24/7 Operations Control Centre activities.
Maintain accurate communication with key stakeholders (Ground Handling Agents, GOC, Customer Teams).
Monitor the daily flying programme, including aircraft movements and delays.
Provide operational support to ensure compliance with statutory, company, and commercial requirements.
Record key “on-the-day” operational information.
Customer Support
Draft and send customer communications during network disruption, following tone of voice guidelines.
Liaise with stakeholders to minimise customer impact from programme changes.
Ensure customers receive welfare provisions (vouchers, hotels, transport) per TUI policy.
Monitor flight status and communicate delays accurately.
Resolve “on-the-day” operational issues and maintain accurate welfare spend logs.
Planning Support
Assist Operational Planning Team across Performance & Analysis, Fleet Planning, Licencing, and Leasing.
Collect data for safety investigations and flight delay evidence packs.
Support departmental quality systems to maintain compliance with processes and procedures.
Training Outcome:
This apprenticeship is designed to lead to a permanent role upon successful completion.
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :24/7 environment.
Can travel to Luton Head Office and work a 4-on-4-off shift pattern, including weekends. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
Quality Inspector / CMM Programmer Location: Andover, Hampshire Salary: Up to £40,000 per annum (negotiable, dependant on experience) Benefits25 days holiday plus Bank HolidaysCompany PensionOvertime availableEarly Friday finish (1 p.m.)Death in ServiceCycle to Work SchemeModern working environmentOngoing training and career developmentSupportive team culture with hands-on management Company Profile An established precision engineering company, specialising in the manufacture of high-quality components for industries including aerospace, defence, and advanced manufacturing. With a reputation built on quality, reliability, and technical excellence, the company continues to invest heavily in the latest equipment, training, and facilities. Certified to AS9100 and ISO 9001 standards, they operate to the highest levels of quality and precision. Their inclusive and professional culture values teamwork, attention to detail, and continuous improvement - making it a great environment for engineers who take pride in their craft and want to progress within a forward-thinking business. Job Profile As the successful Quality Inspector / CMM Programmer, you will be a key member of the Quality Department, ensuring that all components meet exacting customer and industry standards. You will be responsible for the inspection of precision-engineered parts, including programming and operating Coordinate Measuring Machines (CMMs), and maintaining compliance with AS9100 and ISO 9001 requirements. This role requires a meticulous, methodical approach and a commitment to maintaining the highest levels of quality and accuracy. Duties:Review and verify material certification documents against engineering drawings and specifications.Prepare and review FAIRs (First Article Inspection Reports) and ISIRs (Initial Sample Inspection Reports) in line with customer and industry standards.Program and operate CMMs (Coordinate Measuring Machines) for dimensional inspection of precision components.Conduct manual inspections using tools such as micrometres, calipers, and gauges.Accurately record and document inspection results, observations, and non-conformances.Collaborate with production and engineering teams to resolve quality issues and support continuous improvement.Maintain calibration records and ensure inspection equipment is in compliance.Participate in internal and external audits, supporting documentation and evidence as required.Promote best practices in quality assurance and contribute to process improvement initiatives. Skills & Attributes:Proven experience in a Quality Inspection role within a precision engineering or manufacturing environment.Strong understanding of AS9100 and ISO 9001 standards.Competent in CMM programming and operation.Skilled in the use of precision measuring instruments such as micrometres, calipers, and height gauges.Experienced with FAIR and ISIR documentation.Ability to interpret technical drawings and GD&T (Geometric Dimensioning and Tolerancing).Excellent attention to detail with a structured and analytical mindset.Strong communication skills, able to liaise confidently across departments.Desirable:Engineering qualifications (e.g., HNC/HND, NVQ, or equivalent).Audit experience (internal or external).Knowledge of Aerospace standards.Lean or Six Sigma awareness. Hours of Work:39 hours per weekMonday to Thursday: 8am – 5pmFriday: 8am – 1pmOvertime available at x1.5 after standard hours Interested? If you’re a skilled Quality Inspector with CMM programming experience and a passion for precision, this is a fantastic opportunity to join a progressive engineering company that values expertise and commitment. Apply now or get in touch for a confidential conversation to learn more.Bolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
Technical Assistant – Mirfield
Salary: £25,000 Hours: Monday–Thursday 08:00–17:00, Friday 08:00–15:45 Contract: Full-time, Permanent Recruiter: Aqumen Recruitment
⭐ Join a Growing Technical & Quality Team!
Aqumen Recruitment is proud to be supporting our client, a forward-thinking manufacturer in Mirfield, in their search for a motivated and detail-driven Technical Assistant.If you're passionate about product quality, technical accuracy, and supporting the launch of innovative new products, this is a fantastic opportunity to grow your career within a supportive and collaborative environment.
About the Role
As a Technical Assistant, you’ll play a pivotal role in ensuring high-quality standards across raw materials, in-process production, and finished products. You’ll work closely with Technical, Quality, NPD, Purchasing, Laboratory, and Production teams to maintain excellence and support new product trials.This role is perfect for someone who enjoys problem-solving, improving systems, and working hands-on to support both quality and production needs.
Key Responsibilities
In this role, you will:Quality Assurance & Continuous Improvement
Lead and support continuous improvement activities across technical and quality processes.
Analyse customer complaints and shopfloor data to drive root-cause investigations and sustainable improvements.
Conduct and support quality checks on incoming materials, production runs, and finished goods.
Manage external quality issues, ensuring they align with internal quality and audit procedures.
Technical Support
Provide clear, accurate technical advice to internal teams, suppliers, and customers.
Work with Purchasing to ensure raw materials meet all required specifications.
Assist production teams with day-to-day technical tasks and troubleshooting.
New Product Development (NPD)
Ensure technical compliance for new materials and new product launches.
Take ownership of product trials—recording data, documenting outcomes, and supporting successful launches.
Work with NPD to standardise samples and help move concepts through to fully launched products.
What We’re Looking For
Ideally, you will have:
Experience working with quality standards such as ISO 9001, ISO 14001, or ISO 17025 (preferred but not essential)
Experience in a fast-paced manufacturing environment (preferred but not essential)
Strong attention to detail and accuracy
Good problem-solving skills (e.g., 5 Whys, Ishikawa, SWOT)
Ability to prioritise workload and manage multiple tasks
Strong analytical skills with the ability to interpret data to support improvements
Excellent communication skills, able to liaise with suppliers, production, and quality teams
Additional requirements:
Willingness to travel nationally to customer & supplier sites
Full UK Driving Licence
DBS check required
Why Join Our Client?
Competitive salary and benefits
Supportive team environment
Clear opportunities for development and progression
Company pension scheme
A chance to make a real impact on product quality and innovation
How to Apply
Interested in shaping the future of quality and technical excellence for our client?Apply today through Aqumen Recruitment! Send your CV or contact us for more information—we’d love to hear from you.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.....Read more...
