Service Control Supervisor
Location: Elland (near Halifax) Salary: £35,000 – £40,000 DOE Hours: Rotational shifts between 7am–7pm (8-hour shifts such as 7–3 / 8–4 / 9–5)
Role Summary
We are seeking an experienced and people-focused Service Control Supervisor to lead the day-to-day operations of a busy service office. This role plays a key part in ensuring that repair and maintenance activities are scheduled efficiently, completed to a high standard, and fully aligned with customer expectations.
You will oversee a team of controllers, providing real-time support, coaching, and quality checks to maintain consistently high performance. By driving effective resource allocation, developing your team, and ensuring strong communication across departments, you will directly influence service reliability, customer satisfaction, and overall operational excellence.
What You’ll Be Doing as Service Control Supervisor
Overseeing daily service workloads and ensuring priorities are managed effectively.
Coaching and supporting Service Controllers on operational tasks, customer communication, and problem-solving.
Mentoring new and existing team members, ensuring consistent understanding of processes and standards.
Handling escalated customer or internal queries, delivering swift and positive resolutions.
Preparing accurate reporting for operational performance, efficiency, and resource utilisation.
Maximising the effective deployment of Field Service Engineers by considering geography, skillsets, and capacity.
Ensuring service activities are planned and delivered efficiently, minimising downtime.
Working closely with fleet and service teams to review feedback, drive improvements, and support service enhancement initiatives.
Leading consistent Quality Control checks to ensure service work meets required standards.
Maintaining strong documentation and ensuring transparency across all service activities.
Promoting high levels of customer satisfaction through clear communication and proactive management.
Collaborating with other departments on new projects, process improvements, and operational changes.
People Leadership
Setting clear objectives for team members and reviewing progress regularly through one-to-ones and appraisals.
Working in partnership with HR on performance, attendance, and people-related processes.
Supporting ongoing development through coaching, training, and personal development plans.
Encouraging a positive, motivated team culture that reflects organisational values.
Planning for succession and proactively developing future talent within the team.
What We’re Looking For in a Service Control Supervisor
Proven experience managing a team within a customer service, scheduling, operations, or service control environment.
Strong coaching ability with experience delivering or overseeing Quality Control processes.
Excellent communication and interpersonal skills, with the confidence to handle escalations and lead team development.
Highly organised, with the ability to prioritise work in a fast-paced environment.
Strong analytical skills and the ability to interpret operational data to inform decisions.
A collaborative approach, working effectively with other departments to support wider business goals.
A proactive mindset focused on continuous improvement, service quality, and operational efficiency.
Benefits
£35–40k salary (DOE)
Cycle to Work Scheme
Employee Discounts
Free On-Site Parking
Health & Wellbeing Programme
Life Insurance
Referral Programme
Company Sick Pay
25 Days Annual Leave
Ongoing training, coaching and professional development opportunities
Supportive, safety-first working environment
Opportunity to make a meaningful impact on service quality, reliability and operational performance
For more information about the Service Control Supervisor position, please contact Sophie Ranson at E3 Recruitment.....Read more...
As a Solicitor Apprentice, you will join a fast-paced, dynamic working environment where personal resilience and a willingness to learn are key to success. Solicitor apprentices have a unique opportunity to ‘earn while they learn’ by putting their academic learning into practice while working towards qualifying as a solicitor. The apprenticeship is fully funded, so apprentices have no university fees and earn a competitive salary for the duration of the programme.
Throughout your apprenticeship you will work on real-life legal projects alongside experienced solicitors. Apprentices can expect to:
Be involved in client meetings
Assist solicitors with legal matters
Conduct legal research
Draft correspondence and documents
Prepare files and bundles
As you progress in your role, you will be introduced to more advanced tasks to help you build a portfolio and work towards the level 7 qualification. These tasks may involve:
Preparing client training
Leading client meetings
Progressing legal matters and transactions
You will be supported by a supervisor who is an experienced solicitor, a dedicated Early Talent team, and fellow legal apprentices. In addition, you will be allocated a buddy to help you settle into both working and studying. You will join a comprehensive induction programme and receive training that combines on-the-job learning with structured sessions, ensuring you are fully equipped to succeed in your role. Furthermore, you will have access to a wide range of courses available through our Pinsent Masons Learning and Development team, enabling you to develop your skills and build a successful career.
In the first four years of your apprenticeship, you will be based in two legal teams, spending two years in each. This structure is designed to give you in-depth experience and continuity within each team, allowing you to build strong relationships and develop a deeper understanding of the legal work involved.
During the final two years, you will join the trainee solicitor cohort and undertake six-month placements in four different departments, gaining broad exposure to commercial law.
As the legal landscape and our business evolve, we may update the structure and rotation schedule of the Solicitor Apprenticeship programme. These changes help us maintain a high standard of training and ensure our apprentices are well-prepared for the future of legal practice.
Some travel within the UK and Ireland will be required during your apprenticeship. We will help you book your travel and reimburse any travel-related business expenses in line with our policy to enable you to meet the business needs and access relevant training opportunities.Training:Solicitor Apprentices have a dedicated weekly study day studying legal foundation subjects, skills modules and preparing for a range of assessments, including the Solicitors Qualifying Examination (SQE). They spend the remaining four days per week working with colleagues in the office.
Solicitor Apprentices complete weekly tasks and receive regular feedback from their subject tutor, as well as meet with the Skills Coach to support their progress.Training Outcome:Upon successful completion of the 6-year solicitor apprenticeship and Solicitors Qualifying Examination, subject to SRA character and suitability assessment, you will become a qualified solicitor and have a chance to join our Newly Qualified (NQ) Solicitor recruitment process. Our Graduate Development team work closely with the business to identify which roles are available and share a list with Solicitor Apprentices and Trainee Solicitors in the final year of their programme. You will be able to apply for a small number of vacancies across the firm’s offices. The outcome will be based on your performance at assessment and throughout your apprenticeship. This gives you every opportunity to further your career with a leading firm in your chosen area of law.Employer Description:Pinsent Masons is a global law firm with over 3,800 employees operating in over 29 offices across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate.
Our core values are Approachable, Bold and Connected and as a firm we hold these in high regard. Personally and collectively, we live them every day and our firm is a better place for it. We pride ourselves on being an innovative law firm who put people at the heart of the business. Pinsent Masons won the Most Innovative Law Firm in Europe award for the third time at the 2023 Financial Times Innovative Lawyer Awards Europe.
The firm has been awarded Gold Employer status in this year’s 2025 Global Workplace Equality Index by Stonewall, recognising our continued commitment to fostering an LGBTQ+ inclusive workplace. We are proud to be a Top 75 Employer in the Social Mobility Index 2025. This recognition highlights our commitment to fostering an inclusive and equitable workplace.
We’re proud to have been placed amongst RateMyApprenticeship Best 100 Employers 2024-2025.Working Hours :Monday - Friday, 9.30am - 5.30pmSkills: Attention to detail,Organisation skills,Interest in business,Personal responsibility,Intellectual capability,Social adaptability,Drive,Positive impact....Read more...
As a Solicitor Apprentice, you will join a fast-paced, dynamic working environment where personal resilience and a willingness to learn are key to success. Solicitor apprentices have a unique opportunity to ‘earn while they learn’ by putting their academic learning into practice while working towards qualifying as a solicitor. The apprenticeship is fully funded, so apprentices have no university fees and earn a competitive salary for the duration of the programme.
Throughout your apprenticeship, you will work on real-life legal projects alongside experienced solicitors. Apprentices can expect to:
Be involved in client meetings
Assist solicitors with legal matters
Conduct legal research
Draft correspondence and documents
Prepare files and bundles
As you progress in your role, you will be introduced to more advanced tasks to help you build a portfolio and work towards the level 7 qualification. These tasks may involve:
Preparing client training
Leading client meetings
Progressing legal matters and transactions
You will be supported by a supervisor who is an experienced solicitor, a dedicated Early Talent team, and fellow legal apprentices. In addition, you will be allocated a buddy to help you settle into both working and studying. You will join a comprehensive induction programme and receive training that combines on-the-job learning with structured sessions, ensuring you are fully equipped to succeed in your role. Furthermore, you will have access to a wide range of courses available through our Pinsent Masons Learning and Development team, enabling you to develop your skills and build a successful career.
In the first four years of your apprenticeship, you will be based in two legal teams, spending two years in each. This structure is designed to give you in-depth experience and continuity within each team, allowing you to build strong relationships and develop a deeper understanding of the legal work involved.
During the final two years, you will join the trainee solicitor cohort and undertake six-month placements in four different departments, gaining broad exposure to commercial law.
As the legal landscape and our business evolve, we may update the structure and rotation schedule of the Solicitor Apprenticeship programme. These changes help us maintain a high standard of training and ensure our apprentices are well-prepared for the future of legal practice.
Some travel within the UK and Ireland will be required during your apprenticeship. We will help you book your travel and reimburse any travel-related business expenses in line with our policy to enable you to meet the business needs and access relevant training opportunities.Training:Solicitor Apprentices have a dedicated weekly study day studying legal foundation subjects, skills modules and preparing for a range of assessments, including the Solicitors Qualifying Examination (SQE). They spend the remaining four days per week working with colleagues in the office.
Solicitor Apprentices complete weekly tasks and receive regular feedback from their subject tutor, as well as meet with the Skills Coach to support their progress.Training Outcome:Upon successful completion of the 6-year solicitor apprenticeship and Solicitors Qualifying Examination, subject to SRA character and suitability assessment, you will become a qualified solicitor and have a chance to join our Newly Qualified (NQ) Solicitor recruitment process. Our Graduate Development team work closely with the business to identify which roles are available and shares a list with Solicitor Apprentices and Trainee Solicitors in the final year of their programme. You will be able to apply for a small number of vacancies across the firm’s offices. The outcome will be based on your performance at the assessment and throughout your apprenticeship. This gives you every opportunity to further your career with a leading firm in your chosen area of law.Employer Description:Pinsent Masons is a global law firm with over 3,800 employees operating in over 29 offices across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate.
Our core values are Approachable, Bold and Connected and as a firm we hold these in high regard. Personally and collectively, we live them every day and our firm is a better place for it. We pride ourselves on being an innovative law firm who put people at the heart of the business. Pinsent Masons won the Most Innovative Law Firm in Europe award for the third time at the 2023 Financial Times Innovative Lawyer Awards Europe.
The firm has been awarded Gold Employer status in this year’s 2025 Global Workplace Equality Index by Stonewall, recognising our continued commitment to fostering an LGBTQ+ inclusive workplace. We are proud to be a Top 75 Employer in the Social Mobility Index 2025. This recognition highlights our commitment to fostering an inclusive and equitable workplace.
We’re proud to have been placed amongst RateMyApprenticeship Best 100 Employers 2024-2025.Working Hours :Monday - Friday, 9.30am - 5.30pm.Skills: Attention to detail,Organisation skills,Interest in business,Personal responsibility,Intellectual capability,Social adaptability,Drive,Positive impact....Read more...
An opportunity has arisen for a School Administrative Officer to join a respected independent day and boarding school offering personalised academic and pastoral support for students. This is a full-time permanent role offering benefits working 35 hours per week for 38 weeks per year
As a School Administrative Officer, you will be providing vital administrative support to the Director of Finance & Operations and the wider Leadership Team, ensuring the smooth and efficient running of governance and school operations.
Please note: The salary has not been confirmed, however it is presumed to be in the region of £29,000 - £35,000 FTE (pro rata to approximately £25,000 - £30,000 actual salary)
You Will Be Responsible For:
* Supporting the Director of Finance & Operations in their role as Clerk to the Governors.
* Preparing, collating, and distributing meeting agendas and papers for the Governing Body and sub-committees.
* Maintaining accurate records, including membership databases, training logs, and meeting action trackers.
* Coordinating meeting arrangements, including scheduling, logistics, and documentation.
* Assisting with the induction and ongoing training of new Governors.
* Acting as a point of contact between Governors and internal departments, including IT and HR.
* Maintaining archive materials and ensuring confidentiality of governance records.
* Providing administrative assistance to the Leadership Team, including safeguarding administration and meeting support.
What We Are Looking For
* Previously worked as a School Administrative Officer, Senior School Administrator, Administration Officer, Admin Officer, Executive Assistant, Administrator to the Director of Finance & Operations, Senior Administrator, Senior Administrative Assistant, Leadership Team Administrator, School Office Administrator, Senior Governance Administrator, Executive Assistant to the Senior Leadership Team, School Business Administrator, Administrative Officer, Senior Administration Officer, Operations Administrator or in a similar role.
* A strong educational background, ideally educated to A Level standard or equivalent.
* Proven experience providing administrative support at a senior level.
* Experienced in diary management.
* Ideally have background of working in school environment.
* Competence in Microsoft Office applications.
* Alignment with the values and ethos of the school community.
Shift:
* Monday to Friday: 09:00-17:00
* 35 hours per week
What's on Offer
* Competitive salary.
* Free on-site parking
* Employee Assistance programme
* Pension Scheme
* Death in service
* Electric charging points
* Free flu vaccine
* Free lunches and refreshments during term time
* Free use of school gym
* Opportunities for professional development and training.
This is a fantastic opportunity to join a respected independent school and play a key role supporting their leadership team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Senior School Administrator to join a respected independent day and boarding school offering personalised academic and pastoral support for students. This is a full-time permanent role offering benefits working 35 hours per week for 38 weeks per year
As a Senior School Administrator, you will be providing vital administrative support to the Director of Finance & Operations and the wider Leadership Team, ensuring the smooth and efficient running of governance and school operations.
Please note: The salary has not been confirmed, however it is presumed to be in the region of £29,000 - £35,000 FTE (pro rata to approximately £25,000 - £30,000 actual salary)
You Will Be Responsible For:
* Supporting the Director of Finance & Operations in their role as Clerk to the Governors.
* Preparing, collating, and distributing meeting agendas and papers for the Governing Body and sub-committees.
* Maintaining accurate records, including membership databases, training logs, and meeting action trackers.
* Coordinating meeting arrangements, including scheduling, logistics, and documentation.
* Assisting with the induction and ongoing training of new Governors.
* Acting as a point of contact between Governors and internal departments, including IT and HR.
* Maintaining archive materials and ensuring confidentiality of governance records.
* Providing administrative assistance to the Leadership Team, including safeguarding administration and meeting support.
What We Are Looking For
* Previously worked as a Senior School Administrator, Administration Officer, Admin Officer, Executive Assistant, Administrator to the Director of Finance & Operations, Senior Administrator, Senior Administrative Assistant, Leadership Team Administrator, School Office Administrator, Senior Governance Administrator, Executive Assistant to the Senior Leadership Team, School Business Administrator, Administrative Officer, Senior Administration Officer, Operations Administrator or in a similar role.
* A strong educational background, ideally educated to A Level standard or equivalent.
* Proven experience providing administrative support at a senior level.
* Experienced in diary management.
* Ideally have background of working in school environment.
* Competence in Microsoft Office applications.
* Alignment with the values and ethos of the school community.
Shift:
* Monday to Friday: 09:00-17:00
* 35 hours per week
What's on Offer
* Competitive salary.
* Free on-site parking
* Employee Assistance programme
* Pension Scheme
* Death in service
* Electric charging points
* Free flu vaccine
* Free lunches and refreshments during term time
* Free use of school gym
* Opportunities for professional development and training.
This is a fantastic opportunity to join a respected independent school and play a key role supporting their leadership team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Answering the telephone
Dealing with patient and visitor enquiries both over the telephone and face to face
Making entries into patient records
Working with the team to provide a high-quality service to patients and visitors
Liaising with external organisations as and when required
Provide cover for all reception positions as necessary
Organising follow up appointments
Always following clinic policy
Process appointment requests for today, future appointments from patients by telephone and in person using the clinic software system
Sending and receiving emails
The clinic is looking for an apprentice that is an all-rounder, somebody that is focused on our business administrator duties but someone who is confident to be on the reception desk manging patients in a caring and professional manner.
You communication skills must be clear and concise with a very good standard of English, as you will be handling calls and people of varying different language abilities and backgrounds.
As a practice we are there to support them, help them and signpost them to others for advice, guidance, and care. The ideal candidate will be able to face these situations in a supportive, professional, sympathetic, and kind manner.
We are proud of our patient support and will train our staff to be the same.
The ideal candidate must have a comprehensive understanding of English, be clear, concise, professional, well spoken, keen, interested in the profession and the environment they will be joining. In return, we will invest our time and training into supporting you to complete a great apprenticeship towards an exciting and professional career.If you demonstrate through your basic skills and commitment, that you are one of our team, the practice will invest more into the apprentice, to ensure they can be the best that they can be, with increased challenges and further offers of skills training.Training:Standard Apprenticeship Business Administration Level 3.
Training will be delivered remotely via online sessions. You will also receive regular visits and sessions with your skills development coach.Training Outcome:If the candidate demonstrates their commitment, there could be a permanent role subject to opportunities and depending on vacancies at that time.Employer Description:Ankerside Physiotherapy Clinic, established in 1986, serves the physiotherapy needs of the West Midlands, Warwickshire and Staffordshire from our physiotherapy clinics situated in the town centres of Nuneaton, Tamworth, Coventry, Birmingham and Warwick.Working Hours :Monday - Friday 8am - 7pm (within these hours). 30 hours to be arranged during the opening hours, this will vary so flexibility is essential. Potential of up to 35 hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Outstanding opportunity for an ambitious sales professional to drive growth within the thriving mortgage advisory sector Are you ready to make a real impact in the financial services industry? Step into a dynamic role where your sales expertise will directly contribute to expanding one of the UK's most supportive mortgage networks, helping qualified advisers discover a business model that truly puts their success first. Company Overview This company stands apart in the mortgage industry with a refreshingly honest approach - advisers keep 100% of their commissions with just a simple flat monthly fee. No hidden costs, no commission splits, no surprises. The role This is where relationship building meets results driven sales. You'll be the vital link connecting qualified mortgage advisers with an opportunity that could transform their earning potential. Working from the modern Wilmslow office (with hybrid flexibility available), you'll drive the recruitment of self employed mortgage advisers who value independence, competitive earnings, and comprehensive support. Primary responsibilities:Identify and engage qualified mortgage advisers seeking better commission structures and network supportConduct consultative sales conversations to understand adviser needs and present the unique value propositionBuild and maintain a robust pipeline of potential network candidates through various channelsGuide prospects through the entire recruitment process from initial enquiry to network joiningDevelop relationships with industry professionals and maintain ongoing dialogue with warm prospectsCollaborate with the internal team to ensure smooth onboarding experiences for new network membersEssential skills and experience:Proven track record in B2B sales, ideally within financial services or professional recruitmentNatural relationship builder with exceptional communication and listening skillsExperience working with self-employed professionals or understanding of adviser motivationsTarget-driven mindset with demonstrated ability to manage sales pipelines effectivelyProfessional telephone manner and confidence in consultative selling approachesKnowledge of mortgage industry beneficial but full training provided for the right candidateWhy this role matters The mortgage advisory landscape is evolving rapidly, and advisers are increasingly seeking networks that offer genuine value and transparency. You'll be introducing them to a business model that eliminates commission splits and hidden fees - a proposition that genuinely improves their earning potential. Your success directly impacts both adviser livelihoods and the continued growth of an established, respected network. What we offer:Competitive base salary with uncapped commission structure - suitable for multiple experience levelsComprehensive training programme covering network benefits, compliance requirements, and sales techniquesHybrid working arrangements with modern office facilities in desirable Wilmslow locationOpportunity to build relationships within a supportive, close-knit professional communityClear progression pathway within a growing, successful organisationAccess to ongoing professional development and industry eventsWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.....Read more...
Regional Sales Manager – Automotive Aftermarket
Are you ready to take the wheel and drive your career forward? We’re partnering with a globally recognised manufacturer to hire a Regional Sales Manager with proven experience in the Automotive Aftermarket. Your mission? To build and strengthen an expansive UK Distributor Network while influencing key players across the entire Aftermarket industry. This is your opportunity to shape relationships with large Motor Factors, ITG Buying Groups, and Aftermarket Retail & Accessory outlets across both the Passenger Car and Commercial Vehicle sectors.
Ideal Location: South West of EnglandSalary: c.£47K + Bonus + Executive Car + Pension + Training & PPD
Our Perfect Fit
You’ll have hands-on experience in the Automotive Aftermarket, possibly as a Sales Representative, Business Development Manager, or Key Account Manager, with a strong understanding of parts distribution and supply chains, from suppliers to workshops, garages, and repairer networks.
Key Skills You’ll Bring:
Experience in Account Management within the Automotive Aftermarket.
An ability to communicate at all levels—from boardroom discussions to garage floors.
Proficiency in Microsoft Excel and PowerPoint.
Strong people skills to build relationships and sell concepts effectively.
Highly organised and tenacious with a solid work ethic.
Flexibility to travel across the region, including overnight stays when needed.
Smart in appearance, punctual, and able to make excellent first impressions.
Ambition to work with a global leader in the Automotive Aftermarket.
£££ What We’re Offering:
A chance to grow your career with a prestigious global brand.
Competitive salary package with bonuses, car allowance, pension, and personal development opportunities including career advancement.
Ready to Apply?
We’re hiring now, so don’t miss out! To apply, send your CV to detailing how your experience matches our requirements.
For an informal chat, call Glen Shepherd on 07977 266309. Online interviews and questions are being handled by our exclusive recruitment partner, Glen Callum Associates.
Drive your future with us.
#RegionalSalesManager #AutomotiveAftermarket #HiringNow #SalesJobs #CareerOpportunity #UK
JOB REF: 4296GS
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we’re here to support you.....Read more...
Regional Sales Manager – Automotive Aftermarket
Are you ready to take the wheel and drive your career forward? We’re partnering with a globally recognised manufacturer to hire a Regional Sales Manager with proven experience in the Automotive Aftermarket. Your mission? To build and strengthen an expansive UK Distributor Network while influencing key players across the entire Aftermarket industry. This is your opportunity to shape relationships with large Motor Factors, ITG Buying Groups, and Aftermarket Retail & Accessory outlets across both the Passenger Car and Commercial Vehicle sectors.
Ideal Location: South West of EnglandSalary: c.£47K + Bonus + Executive Car + Pension + Training & PPD
Our Perfect Fit
You’ll have hands-on experience in the Automotive Aftermarket, possibly as a Sales Representative, Business Development Manager, or Key Account Manager, with a strong understanding of parts distribution and supply chains, from suppliers to workshops, garages, and repairer networks.
Key Skills You’ll Bring:
Experience in Account Management within the Automotive Aftermarket.
An ability to communicate at all levels—from boardroom discussions to garage floors.
Proficiency in Microsoft Excel and PowerPoint.
Strong people skills to build relationships and sell concepts effectively.
Highly organised and tenacious with a solid work ethic.
Flexibility to travel across the region, including overnight stays when needed.
Smart in appearance, punctual, and able to make excellent first impressions.
Ambition to work with a global leader in the Automotive Aftermarket.
£££ What We’re Offering:
A chance to grow your career with a prestigious global brand.
Competitive salary package with bonuses, car allowance, pension, and personal development opportunities including career advancement.
Ready to Apply?
We’re hiring now, so don’t miss out! To apply, send your CV to detailing how your experience matches our requirements.
For an informal chat, call Glen Shepherd on 07977 266309. Online interviews and questions are being handled by our exclusive recruitment partner, Glen Callum Associates.
Drive your future with us.
#RegionalSalesManager #AutomotiveAftermarket #HiringNow #SalesJobs #CareerOpportunity #UK
JOB REF: 4296GS
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we’re here to support you.....Read more...
An opportunity has arisen for an Assistant Property Manager / Team leader with 3 years of experience to join a well-established estate agency offering residential sales, lettings, and property management services.
As an Assistant Property Manager / Team leader, you will oversee a small property portfolio whilst providing leadership support across a busy lettings management team.
This full-time role offers benefits, a salary range of £30,000 - £32,000, OTE £35,000 plus bonuses. After probation, this role will be hybrid working.
You Will Be Responsible For
* Managing a smaller personal portfolio, including handling maintenance queries, liaising with tenants/landlords, coordinating contractors, and processing invoices.
* Acting as a point of escalation for complex issues, offering effective solutions and guidance.
* Monitoring workloads within the team, stepping in where necessary to ensure service levels are maintained.
* Building strong relationships with tenants, landlords, and contractors to encourage service excellence.
* Supporting the Assistant Manager in managing approved contractors and engaging with new suppliers.
* Encouraging collaboration, motivating the team, and contributing to internal initiatives.
What We Are Looking For
* Previously worked as an Assistant Property Manager, Property Manager, Team Leader, Portfolio manager, Property Administrator, Property Coordinator, Lettings Coordinator or in a similar role.
* Experience of 3 years in property management, preferably have leadership or senior-level experience.
* Recognised industry qualifications (e.g., ARLA) are advantageous.
* Highly organised with exceptional attention to detail.
* Strong interpersonal skills with the ability to build lasting relationships.
* IT literate with good knowledge of MS Office.
Shift:
* Monday - Friday: 8.30am - 5.30pm
What's on Offer:
* Competitive salary
* Performance-related bonuses and year-end profit share.
* Hybrid working model after the completion of the probation period.
* Ongoing professional development and training opportunities.
* Support towards recognised industry qualifications, fully funded by the company.
* A supportive and collaborative working environment.
This is a fantastic opportunity to take the next step in your property management career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
CONVEYANCER / FEE EARNER OLDHAM, GREATER MANCHESTER UPTO £40,000 + GREAT BENEFITS & CULTUREGet Recruited are working with a highly reputable and award-winning Law Firm who are on the lookout for a Fee Earner to join their busy and successful team in their head office in Oldham. This is an excellent opportunity for a conveyancer who can handle the full lifecycle, from transactions from instructions to completion independently. Working with a firm who recognises that their employees are their greatest asset, they have invested in their training and development programmes to provide a supportive and equally challenging environment. THE ROLE:
Manage a full caseload of residential conveyancing matters including sales, purchases, re-mortgages, transfers and new build transactions.
Build relationships with clients and contacts
Prepare contracts, correspondence and legal documents using case management.
Support junior colleagues with their caseload when required.
Prepare correspondence.
Ensure all files are maintained in accordance with compliance and quality management requirements.
Handle all aspects of conveyancing process autonomously.
Maintain record of billing and file management to meet departmental targets.
THE PERSON:
Licensed Conveyancer, Legal Executive, or experienced Fee Earner.
Strong academic record.
Self-motivated
THE BENEFITS:
Career progression and funded qualifications
Free onsite parking
33 days holidays including bank holidays
Events and award evenings
Death in service policy 4x salary
Health and well being programmes
Company pension
In house training and coaching
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
An opportunity has arisen for an Estate Manager to join a well-established rural enterprise with a diverse property portfolio with landscape gardens, and a charming village setting.
As an Estate Manager, you will be involved in the daily oversight of varied estate assets, ensuring smooth operational management and contributing to wider estate initiatives.
This full-time role offers a competitive salary and benefits. The candidates with limited but relevant experience will also be considered.
Ideal candidate will have interest in rural or agricultural sector.
You Will Be Responsible For
* Coordinating day-to-day upkeep of estate grounds, buildings, boundaries, and associated infrastructure.
* Overseeing routine property repairs and ensuring all areas remain well maintained.
* Supporting wider internal departments connected to hospitality, land, and rural operations.
* Managing residential, commercial, and agricultural tenancies, including inspections, agreements, rent processes, and related documentation.
* Addressing matters linked to access, easements, wayleaves, and rights of way.
* Organising maintenance programmes, refurbishment work, compliance checks, and health & safety requirements.
* Assisting with planning activities, project coordination, and identifying potential funding avenues.
* Contributing to insurance reviews and valuation-related tasks.
* Responding to urgent issues and assisting with contingency arrangements.
What We Are Looking For
* Previously worked as an Estate Manager, Land Manager, Property Manager, Estate Supervisor, Estate Operations Manager, Estates officer, Estate officer or in a similar role.
* Prior experience in estate management (Resident or company-based).
* Possess RICS or CAAV membership with post-qualification estate management experience (preferred)
* Have understanding of private client owner's needs.
* Good technical understanding, including IT and mapping systems.
* Full, clean driving licence.
What's on Offer
* Competitive salary
* Training and development support.
* Generous annual leave entitlement.
* Pension scheme following an initial probation period.
* On-site accommodation within estate property.
This is a superb opportunity to join a respected rural organisation and take on a varied, rewarding position.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for an Estate Manager / Land Manager to join a well-established rural enterprise with a diverse property portfolio with landscape gardens, and a charming village setting.
As an Estate Manager / Land Manager, you will be involved in the daily oversight of varied estate assets, ensuring smooth operational management and contributing to wider estate initiatives.
This full-time role offers a competitive salary and benefits. The candidates with limited but relevant experience will also be considered.
Ideal candidate will have interest in rural or agricultural sector.
You Will Be Responsible For
* Coordinating day-to-day upkeep of estate grounds, buildings, boundaries, and associated infrastructure.
* Overseeing routine property repairs and ensuring all areas remain well maintained.
* Supporting wider internal departments connected to hospitality, land, and rural operations.
* Managing residential, commercial, and agricultural tenancies, including inspections, agreements, rent processes, and related documentation.
* Addressing matters linked to access, easements, wayleaves, and rights of way.
* Organising maintenance programmes, refurbishment work, compliance checks, and health & safety requirements.
* Assisting with planning activities, project coordination, and identifying potential funding avenues.
* Contributing to insurance reviews and valuation-related tasks.
* Responding to urgent issues and assisting with contingency arrangements.
What We Are Looking For
* Previously worked as an Estate Manager, Land Manager, Property Manager, Estate Supervisor, Estate Operations Manager, Estates officer, Estate officer or in a similar role.
* Prior experience in estate management (Resident or company-based).
* Possess RICS or CAAV membership with post-qualification estate management experience (preferred)
* Have understanding of private client owner's needs.
* Good technical understanding, including IT and mapping systems.
* Full, clean driving licence.
What's on Offer
* Competitive salary
* Training and development support.
* Generous annual leave entitlement.
* Pension scheme following an initial probation period.
* On-site accommodation within estate property.
This is a superb opportunity to join a respected rural organisation and take on a varied, rewarding position.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Independent Living Support Worker with a British Sign Language qualification to join a respected charitable organisation supporting individuals with disabilities and additional needs.
As aSupport Worker, you will support two young adults transitioning into their first home, promoting independence and community engagement.
This is a permanent role offering a salary of £15.00 per hour and benefits. Shift preferences are generally accommodated, however staff may occasionally be asked to work a mix of day and night shifts.
You will be responsible for:
* Supporting people with personal care according to their care plans, including hygiene, bathing, and moving and handling.
* Helping individuals develop and maintain independent living skills such as cooking, cleaning, shopping, and managing their homes.
* Encouraging participation in social and community activities.
* Supporting people to set and achieve personal goals, promoting positive outcomes.
* Administering medication in line with procedures and training.
* Observing and managing risks, following risk assessments, and promoting safe practices.
* Liaising with multidisciplinary teams, families, landlords, and other relevant professionals.
What we are looking for
* Previously worked as a BSL Support Worker, Support Worker, Keyworker, Care worker, Care Assistant, Supported Living Worker, Personal Care Assistant or in a similar role.
* Experience of 1 year in supporting individuals with learning disabilities and complex needs, including behaviours that may challenge.
* British Sign Language (BSL) qualified
* Level 2 qualifications in Literacy and Numeracy
* Strong organisational skills, with the ability to prioritise and manage time effectively
* Empathetic, patient, and motivated to enable positive change in individuals' lives
Shift:
* Day: 9am - 9pm or 9am - 3pm
* Night: 9pm - 9am
What's on offer
* Competitive Salary.
* 20 days annual leave and bank holidays
* Supportive training and development opportunities.
* Access to wellbeing
* Employee assistance programme.
* Pension scheme.
* Cycle to Work scheme
* Staff rewards programme.
This is a fantastic opportunity to join a forward-thinking organisation and help empower individuals to live independent, fulfilling lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Registered Manager to lead a children's home supporting young people with emotional and behavioural difficulties. Our client provides tailored care and support, ensuring safe, nurturing, and development-focused environments.
As a Registered Manager, you will be responsible for leading the home and delivering high-quality care to vulnerable children.
This full-time permanent role offers a salary range of £50k - £60k with profit share of £5k quarterly + £2k for outstanding inspection results.
You will be responsible for
* Leading the home and managing daily operations to meet care standards.
* Ensuring full compliance with regulatory requirements, including Ofsted registration.
* Promoting safeguarding and child protection at all levels within the home.
* Developing and motivating a skilled, engaged workforce.
* Managing resources effectively to maximise service delivery.
* Driving continuous improvement and innovation across the service.
* Maintaining strong communication with internal teams and external stakeholders.
* Overseeing financial performance and achieving operational targets.
What we are looking for
* Previously worked as a Childrens Home Manager, Registered Care Manager, Registered Home Manager, Registered Manager, Home Manager, Care Manager, Homecare manager or in a similar role.
* Have recent experience of 2 years (within 5 years) in children's residential care.
* Must have experience working in EBD settings.
* Supervisory or leadership experience of 1 year in a care environment.
* Proven knowledge of relevant legislation and Ofsted regulations.
* Strong leadership, people management, and motivational skills.
What's on offer
* Competitive salary.
* Profit Share
* Fully funded training and qualifications.
* Employee Assistance Programme
* 25 days per year plus Bank Holidays
* Pension scheme
* Salary Sacrifice Scheme
* On-site parking
* Store and employee discounts
* Referral programme
* Gym membership
* Health and wellbeing support.
* Maternity and sick pay support.
* Unlimited paid holidays
* Casual Dress
This is a fantastic opportunity to lead a dedicated children's home and make a tangible difference in young people's lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Childrens Home Manager / Registered Manager to lead a children's home supporting young people with emotional and behavioural difficulties. Our client provides tailored care and support, ensuring safe, nurturing, and development-focused environments.
As a Childrens Home Manager / Registered Manager, you will be responsible for leading the home and delivering high-quality care to vulnerable children.
This full-time permanent role offers a salary range of £50k - £60k with profit share of £5k quarterly + £2k for outstanding inspection results.
You will be responsible for
* Leading the home and managing daily operations to meet care standards.
* Ensuring full compliance with regulatory requirements, including Ofsted registration.
* Promoting safeguarding and child protection at all levels within the home.
* Developing and motivating a skilled, engaged workforce.
* Managing resources effectively to maximise service delivery.
* Driving continuous improvement and innovation across the service.
* Maintaining strong communication with internal teams and external stakeholders.
* Overseeing financial performance and achieving operational targets.
What we are looking for
* Previously worked as a Childrens Home Manager, Registered Care Manager, Registered Home Manager, Registered Manager, Home Manager, Care Manager, Homecare manager or in a similar role.
* Have recent experience of 2 years (within 5 years) in children's residential care.
* Must have experience working in EBD settings.
* Supervisory or leadership experience of 1 year in a care environment.
* Proven knowledge of relevant legislation and Ofsted regulations.
* Strong leadership, people management, and motivational skills.
What's on offer
* Competitive salary.
* Profit Share
* Fully funded training and qualifications.
* Employee Assistance Programme
* 25 days per year plus Bank Holidays
* Pension scheme
* Salary Sacrifice Scheme
* On-site parking
* Store and employee discounts
* Referral programme
* Gym membership
* Health and wellbeing support.
* Maternity and sick pay support.
* Unlimited paid holidays
* Casual Dress
This is a fantastic opportunity to lead a dedicated children's home and make a tangible difference in young people's lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Childrens Home Manager / Registered Manager to lead a children's home supporting young people with emotional and behavioural difficulties. Our client provides tailored care and support, ensuring safe, nurturing, and development-focused environments.
As a Childrens Home Manager / Registered Manager, you will be responsible for leading the home and delivering high-quality care to vulnerable children.
This full-time permanent role offers a salary range of £50k - £60k with profit share of £5k quarterly + £2k for outstanding inspection results.
You will be responsible for
* Leading the home and managing daily operations to meet care standards.
* Ensuring full compliance with regulatory requirements, including Ofsted registration.
* Promoting safeguarding and child protection at all levels within the home.
* Developing and motivating a skilled, engaged workforce.
* Managing resources effectively to maximise service delivery.
* Driving continuous improvement and innovation across the service.
* Maintaining strong communication with internal teams and external stakeholders.
* Overseeing financial performance and achieving operational targets.
What we are looking for
* Previously worked as a Childrens Home Manager, Registered Care Manager, Registered Home Manager, Registered Manager, Home Manager, Care Manager, Homecare manager or in a similar role.
* Have recent experience of 2 years (within 5 years) in children's residential care.
* Must have experience working in EBD settings.
* Supervisory or leadership experience of 1 year in a care environment.
* Proven knowledge of relevant legislation and Ofsted regulations.
* Strong leadership, people management, and motivational skills.
What's on offer
* Competitive salary.
* Profit Share
* Fully funded training and qualifications.
* Employee Assistance Programme
* 25 days per year plus Bank Holidays
* Pension scheme
* Salary Sacrifice Scheme
* On-site parking
* Store and employee discounts
* Referral programme
* Gym membership
* Health and wellbeing support.
* Maternity and sick pay support.
* Unlimited paid holidays
* Casual Dress
This is a fantastic opportunity to lead a dedicated children's home and make a tangible difference in young people's lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Childrens Home Manager / Registered Manager to lead a children's home supporting young people with emotional and behavioural difficulties. Our client provides tailored care and support, ensuring safe, nurturing, and development-focused environments.
As a Childrens Home Manager / Registered Manager, you will be responsible for leading the home and delivering high-quality care to vulnerable children.
This full-time permanent role offers a salary range of £50k - £60k with profit share of £5k quarterly + £2k for outstanding inspection results.
You will be responsible for
* Leading the home and managing daily operations to meet care standards.
* Ensuring full compliance with regulatory requirements, including Ofsted registration.
* Promoting safeguarding and child protection at all levels within the home.
* Developing and motivating a skilled, engaged workforce.
* Managing resources effectively to maximise service delivery.
* Driving continuous improvement and innovation across the service.
* Maintaining strong communication with internal teams and external stakeholders.
* Overseeing financial performance and achieving operational targets.
What we are looking for
* Previously worked as a Childrens Home Manager, Registered Care Manager, Registered Home Manager, Registered Manager, Home Manager, Care Manager, Homecare manager or in a similar role.
* Have recent experience of 2 years (within 5 years) in children's residential care.
* Must have experience working in EBD settings.
* Supervisory or leadership experience of 1 year in a care environment.
* Proven knowledge of relevant legislation and Ofsted regulations.
* Strong leadership, people management, and motivational skills.
What's on offer
* Competitive salary.
* Profit Share
* Fully funded training and qualifications.
* Employee Assistance Programme
* 25 days per year plus Bank Holidays
* Pension scheme
* Salary Sacrifice Scheme
* On-site parking
* Store and employee discounts
* Referral programme
* Gym membership
* Health and wellbeing support.
* Maternity and sick pay support.
* Unlimited paid holidays
* Casual Dress
This is a fantastic opportunity to lead a dedicated children's home and make a tangible difference in young people's lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Assist in maintaining key compliance and administrative records, including training files, digital HR documents, calibration data and controlled company documentation.
Support the Systems & Compliance Manager with internal audits, monthly verification checks, new starter inductions and routine compliance monitoring activities.
Help with tasks related to data privacy, Health & Safety and environmental management (ISO 14001), including updating logs, preparing documentation and supporting ESG-related activities.
Contribute to managing internal and external document databases, ensuring accuracy, good version control and timely updates to the Quality Management System.
Liaise with other departments such as Planning, Warehouse and Customer Support to support smooth operational workflows and resolve day-to-day queries.
Assist in the raising, logging and documenting of complaints and non-conformances, helping the department drive continuous improvement across the business.
Support ongoing housekeeping and 5S activities, helping embed strong quality, safety and compliance standards throughout the organisation.
Training:Training will take place once a month at the Worcester campus.Training Outcome:Upon successful completion of the apprenticeship, the candidate may progress into a full-time Systems & Compliance Officer position within the company. In this role they would support quality management, auditing, data protection, and regulatory compliance activities.
There is also potential for further professional development, including: Internal auditor training (ISO 13485, ISO 14001, or specific process audits), Health & Safety qualifications (such as IOSH or NEBOSH), Data privacy and GDPR training (e.g., Data Protection Officer skills). Opportunities to specialise in compliance, documentation, quality assurance, or continuous improvement as the company grows.Employer Description:Hugo Technology Ltd is a specialist UK-based service provider supporting original equipment manufacturers (OEMs) and healthcare providers with the full lifecycle of medical and laboratory device services. We deliver fast, high-quality maintenance, calibration, repair, swap-out and de-commissioning services via a national network of over 40 field and workshop engineers.
Operating under a regulated quality framework and in line with industry standards for medical device servicing, we emphasise reliability, traceability and documentation throughout every project.
Our headquarters are in Bromsgrove, Worcestershire, and we partner with leading OEM brands across the UK to deliver responsive support and flexible service models.Working Hours :08:00 - 16:30, Monday - Friday, 30 mins unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness,Methodical....Read more...
Read, understand and comply with the procedures as set out for the Commercial Department.
Assist in assessing the validity of applications for payment from subcontractors including all remeasurable works and authorise interim valuations to enable payments to be made by the Accounts Department.
In conjunction with the Surveyor establish a Subcontractor Register for each site under their control, prepare for enquiries to be sent to tenderers, selected in conjunction with the Surveyor/Senior Surveyor and Project/Site Manager, and assist in the preparation of comparisons
Attend pre-order meetings, record minutes and follow up any action points. Ensure Pre-Order Questionnaire is received back, completed, before holding pre-order meeting. Assist in preparing a formal order which is to be placed with the successful subcontractor no later than commencement of the works.
Ensures, as part of the order process, the following have been complied with by the subcontractor: How the Apprentices will train - Where training will take place (At Work or at College) - if it involves travelling somewhere else, include an address if you can. And how often will training be?
Training:Level 4 Construction quantity surveying technician apprenticeshipTraining Outcome:To be discussed with employer Employer Description:Homes is a family-owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we’re committed to building high-quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time.
At Croudace, we believe that a solid foundation starts with the right people. Fostering a culture of open communication, respect &continuous growth, we listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. With a strong focus on well-being and work-life balance, we create an environment where our employees feel valued, motivated, and empowered to succeed—because when our people thrive, so does our business. We’re proud of our low staff turnover and long employee tenures, which reflect the positive experience of working at Croudace.Working Hours :Monday - Friday - 8:30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills....Read more...
Customer Relations Manager – Buckinghamshire Location: 5 days per week in Aylesbury, supporting two of our care homes; Hampden Hall Care Centre, and Byron House Care HomeSalary: £35,000 to £38,000, plus commission for sale of bedsHours: Monday to Friday, 37.5 hours per week, 9am - 5pmJob type: PermanentCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe’re looking for a Customer Relations Manager to join our team, supporting two of our key care homes in Aylesbury.In this pivotal role, you’ll take the lead on generating, managing, and converting enquiries to ensure our homes achieve and maintain strong occupancy levels. You’ll play an essential part in creating an exceptional first impression for prospective residents and their families, guiding them through every step of their journey with warmth, professionalism, and care.You will work closely with the Home Manager, Group Sales Manager and Head of Sales and Marketing to generate enquiries, convert them into resident admissions and ensure our residents’ moving in process is smooth and efficient, whilst promoting a positive and enjoyable lifestyle for them.We are looking for someone with excellent customer service and sales skills, who can drive results to maximise revenue whilst demonstrating care and compassion for our current and prospective residents.Why work at Westgate?
Improve your financial wellness and flexibility with Stream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
Manage the enquiry process from start to finish, be the first point of contact, ensure follow ups are prompt and effective, arrange and conduct engaging show rounds, providing a welcoming and informative experience for potential residents and their families.Ensure all prospective clients have been responded to in a timely manner and ensure accurate recording of all stages of the enquiry on Care HQ, to ensure accurate data for reporting.Collaborate with the wider home team to ensure a seamless handover of each customer’s journey and a positive move-in experience.Build strong relationships with local stakeholders including hospitals, charities, community groups, and other key partners.Drive occupancy growth through proactive marketing, organisation of local events and community engagement.Support the development and delivery of local engagement initiatives to enhance the home’s visibility and reputation within the wider community.Meet with the Home Manager regularly to review progress and discuss upcoming plans and objectivesAttend twice weekly occupancy calls to provide clear information on sales and marketing activityWork closely with the Home Manager and Sales and Marketing team to ensure appropriate localised community engagement and marketing activities to generate brand awareness
About You:
Proven experience in customer relations/sales, ideally within care or hospitality sectors.Ideally an understanding of fee sources and structures in the care sectorA natural communicator who can build trust and rapport with families and stakeholders alike.Organised, proactive, and target-driven with excellent attention to detail.Confident in managing multiple priorities across two sites.Passionate about delivering outstanding customer service and promoting the values of care, compassion, and community.The right to live and work in the UKClean driving licence and access to a vehicle for business use
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
Our college values inspire us in all our everyday work – when we created them we all had a voice in shaping our values, and we’re proud of what we came up with together:
Kindness, Unity and Excellence.
Our values are important to us all and drive everything that we do and believe.
In your role, you will be accountable for:
Working in collaboration with administration team leaders, MI/funding teams and others in relation to the operation of the college.
To be a main point of contact for the relevant teaching/curriculum area, including front of house duties.
Develop strong working links with a specific curriculum area, to become very familiar with their working practices and curriculum offer, but retaining a college-wide perspective and willingness to work with other curriculum teams in times of staff shortages and need.
Working closely with admissions teams, ensuring that the application and interview process runs at maximum effectiveness and efficiency, including apprenticeships where appropriate.
Take part in all enrolment activities ensuring that students are correctly and fully enroled, showing correct courses and start/end dates.
Be familiar with all the college processes in matters relating to students and courses, and ensure that change requests are made correctly and in a timely manner.
Provide robust support to academic staff to ensure all students are registered correctly and timely with awarding bodies. Including paperwork and ‘reporting’ involved in apprenticeship management.
Provide an outstanding student absence management service to support curriculum staff and students.
Effective maintenance of other operating systems, including advice on timetables and production of registers, checking completion of registers and chasing up of missing data.
Gain a good knowledge of the funding requirements, and be in a position to provide advice and guide others.
Responsibility for processing of student DBS disclosure checks in curriculum areas where these are required, e.g. childcare and health and social care.
Provide a full reception service, including cash handling as prescribed by the customer services team, in centres where reception services are required.
Ensure a regular, adequate and accessible supply of college forms, stationery and other consumables as required.
To provide invigilation for exams as and when required.
There are things that we are all accountable for, whatever your role, these are:
Embedding safeguarding into your working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy.
Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act.
Being a champion and advocate for Equality and Diversity throughout College.
Behaving in a manner that displays British values.
Being committed to reviews of your performance and your own Continuous Professional Development.
Any other duties commensurate with your role that may be required from time to time.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:You will study at Kirklees College, following the Business Administrator Level 3 (the standard you follow will be dependent on experience, so you could be placed on the Level 2 Customer Service Practitioner standard).
The course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard. These will be transferable and suitable to an administration role in any sector. Health and Safety and other role-specific processes and tools will be taught in the company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship, you will have the opportunity to be offered the Customer Service Practitioner Level 2.
Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
Business Administrator Level 3. After 18 months, you will complete an End Point Assessment. This will involve the following:
Showcase/Portfolio.
Interview.
Presentation on Project.
Knowledge Test.
Practical Observation.
Professional Discussion.
You are given time off to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship.Training Outcome:Whilst there will be no guarantee of a substantive position with the college at the end of the period, the college will guide, support and encourage suitable apprentices to apply for appropriate vacancies as and when they arise. The college has a very good record of supporting workers through in-house apprenticeships and many apprentices have secured employment with the college beyond their apprenticeship.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Friday - There will be a requirement to work evenings and weekends for enrolment and other events at any of our other sites throughout the academic year. 8.30am until 5pm Monday to Thursday. Friday 8.30am until 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Excellent attendance,Work Experience....Read more...
Job Title - Transport Shift Manager Reporting Line: Transport Operations Manager Location: Harrier Parkway Hurricane 258, Lutterworth LE17 4XT Direct Reports: Transport SupervisorShift Pattern: 6am - 6pm // 4 on - 4 offScope and Purpose of the RoleThe Transport Shift Manager is responsible for leading and managing the daily transport operation, ensuring full legal compliance, operational efficiency, and strong people management. The role oversees Supervisors and Briefers/Debriefers, ensuring that all transport activities are executed safely, on time, and in collaboration with internal stakeholders including HR, Compliance, Planning, and Sortation. The Shift Manager drives performance through clear leadership, structured processes, and continuous improvement, ensuring the operation delivers exceptional service in line with business objectives.Key Duties and Accountabilities (will include but not limited to)· Manage and lead the transport operation to ensure deliveries, collections, and fleet utilisation meet service levels, compliance standards, and customer expectations.· Ensure compliance with all workforce activity, including resource planning and the safe, cost-effective utilisation of all drivers and equipment.· Own, monitor, and control the driver briefing and debriefing process, ensuring that communication standards, documentation, and performance expectations are consistently met.· Ensure full legal and procedural compliance for all drivers and transport activities, including tachograph management, working time directive adherence, and O-Licence obligations.· Conduct employee investigations, grievances, and disciplinary processes in line with HR policies and procedures.· Manage driver performance to meet and exceed KPIs, providing coaching, corrective action, and development where necessary.· Ensure personnel files are up to date, including licence validation, training records, and compliance documentation.· Promote company Health & Safety and employment policies, ensuring that all team members are trained, competent, and compliant.· Lead and support site audits, working with the Transport Manager to ensure KPIs and audit standards are achieved.· Manage and oversee Supervisors and Briefers/Debriefers, conducting regular one-to-ones, performance reviews, and development planning.· Work closely with the Planning, Sortation, and HR teams to align operational priorities, workforce allocation, and site performance.· Monitor trailer readiness, arrival and departure timings, and operational efficiency to support the delivery plan. · Manage resource planning, including driver shift patterns, agency driver utilisation, and holiday scheduling to meet operational demand.· Manage recruitment and onboarding of permanent and temporary drivers as required to support business peaks.· Oversee accurate completion of driver records, defect reports, daily checks, and all mandatory documentation.· Ensure that all maintenance, MOTs, and service intervals are carried out on time, escalating any repair or maintenance issues promptly.· Actively engage with customer and site management teams to achieve performance targets, addressing any operational concerns quickly.· Support investigations into safety incidents, accidents, and near misses, ensuring appropriate documentation and follow-up through the EOA and H&S processes.· Lead continuous improvement initiatives to enhance productivity, safety, and communication across the transport and sortation functions.· Deputise for the Operations Transport Manager as required, providing operational leadership and ensuring service continuity.Key Experience and Qualifications· Proven experience in transport operations management, ideally within a multi-shift, high-volume environment.· Strong leadership and people management skills, with experience in HR processes including absence management, investigations, and disciplinary handling.· Excellent understanding of O-Licence compliance, drivers’ hours, tachograph management, and transport legislation.· Experience managing compliance through Convey, Tachomaster, and associated systems.· Knowledge of ESP, Microlise, and other operational systems.· Proven ability to build relationships across departments including HR, Planning, Compliance, and Sortation.· Analytical approach to performance management and KPI delivery.· Strong communication, planning, and organisational skills.· Proficient in Microsoft Office, particularly Excel for data reporting and analysis.· Transport CPC qualification (desirable) Cross-Functional Collaboration The Transport Shift Manager will work closely with HR, Compliance, Planning, and Sortation teams to ensureseamless operational delivery and people management. This includes attending planning meetings, aligning resources to forecasted demand, addressing compliance and safety concerns, and maintaining open communication channels across departments. They will represent the transport function in cross-departmental discussions, ensuring that operational priorities and challenges are clearly communicated and collaboratively resolved.Line Management ResponsibilitiesThe Transport Shift Manager directly manages Transport Supervisors and indirectly overseesBriefers/Debriefers. They are responsible for leading one-to-one meetings, performance reviews, andprogression plans to support staff development and engagement. They ensure operational discipline,professional standards, and team cohesion across the entire shift.Is this role of interest?? Apply today!!....Read more...
Client support
Provide essential support to clients by scheduling meetings, preparing presentations and responding to enquiries. Always deliver excellent customer service, ensuring clients receive timely assistance and high-quality support throughout their engagement with the company.
Communication
To interact with leads and deal with enquiries from clients, acting as a bridge between consultants, clients and other staff members. The assistant manages emails, phone calls and schedules meetings to move the client to the next stage. They ensure effective communication flows within the business.
Document Control
Organise, maintain and update both physical and digital documents, ensuring documents are stored securely but remain easily accessible, while always maintaining confidentiality. Make sure all relevant paperwork is correctly saved on the server and filing system if necessary. Set up folders for new clients and ensure all required documentation is available for Metrick staff.
General daily tasks
Complete day-to-day administrative duties, including posting, filing, printing, scanning, answering phone calls, emailing, booking and other routine tasks that support the smooth running of the office.
Database Management
Support the maintenance and updating of internal databases, with a primary focus on managing the grant database for our app. This includes adding new grants, updating existing entries, ensuring all information is correctly formatted and removing or hiding any grants that have closed so they are no longer visible on the app. Ensure the data is correct, consistent and user-friendly so clients can easily find and access the grants they are entitled to through the app.
Meetings
Prepare agendas for meetings, take accurate minutes and distribute required documents afterwards. Book all internal and external meetings and ensure all necessary paperwork is prepared in advance.
Research Support
Conduct research to identify new grants and extract relevant information from grant newsletters and other sources, then add the gathered data to the company’s grant database. Support ongoing projects and client requirements by keeping the Metrick team informed of new funding opportunities.
Training and Development
Participate in training sessions to develop business administration skills. Undertake any required learning to progress through the apprenticeship framework.
Customer Relationship Management (CRM)
Update and maintain client records in the CRM system (HubSpot). Support the team in tracking client interactions and follow-ups.
Grant Support & Networking
Assist with grant applications by gathering required information, completing initial drafts and supporting the submission process. Conduct tailored grant searches for clients to identify suitable funding opportunities. Attend networking events, both online and in person, to build relationships, promote the company and stay informed about new industry developments.
Driver's licence (preferable).Training:Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision-making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factor
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship.Employer Description:Metrick specialises in grant searches, grant applications and ECO4 residential upgrades.Working Hours :Monday - Friday (exact hours to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Manchester office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process.
To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firms Case Management Systems and using the agreed internal procedures and practices.
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations.
- To deal with cases with denial of liability and causation arguments with minimal supervision.
- To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation.
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
- To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firms integrity.
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed.
- To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability.
- Perform to a high level in a target orientated environment.
- To undertake any other tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
- Substantial experience of managing your own caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time.
- A solid working knowledge of the CPR, legislation and relevant case law
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...