Store Manager - Charity Retail
Ealing, London
Fantastic Opportunity to join a growing charity retailer
Salary £26,650 per annum
Our client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Store Manager to manage their store in Ealing. Beautiful location, amazing store with huge potential to make it an even bigger success!
As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded.
Responsibilities:
You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop.
Responsible for the smooth running of the store in accordance with company guidelines
Deliver annual store financial and contribution targets.
Deliver against store KPI’s.
Lead and develop your team.
Recruitment and selection of new team members.
Visual merchandising the store, maximising all opportunities.
Driving new business into the store.
Liaising with the local community.
Recruiting volunteers for the store.
Experience required:
Previous Store Manager/Assistant Manager experience within charity or retail.
Have the ability to engage customers through outstanding communication, questioning and listening skills.
KPI aware and driven.
Experience of working to targets in a customer focused environment.
Energy, drive and a positive can-do attitude.
Flexible to cover store opening hours and weekends.
Proven track record of successful delivery of a high growth, profitable operation.
Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
Flexible to work weekends.
If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
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Store Manager - Charity Retail
Ealing, London
Fantastic Opportunity to join a growing charity retailer
Salary £26,650 per annum
Our client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Store Manager to manage their store in Ealing. Beautiful location, amazing store with huge potential to make it an even bigger success!
As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded.
Responsibilities:
You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop.
Responsible for the smooth running of the store in accordance with company guidelines
Deliver annual store financial and contribution targets.
Deliver against store KPI’s.
Lead and develop your team.
Recruitment and selection of new team members.
Visual merchandising the store, maximising all opportunities.
Driving new business into the store.
Liaising with the local community.
Recruiting volunteers for the store.
Experience required:
Previous Store Manager/Assistant Manager experience within charity or retail.
Have the ability to engage customers through outstanding communication, questioning and listening skills.
KPI aware and driven.
Experience of working to targets in a customer focused environment.
Energy, drive and a positive can-do attitude.
Flexible to cover store opening hours and weekends.
Proven track record of successful delivery of a high growth, profitable operation.
Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills.
An understanding of charity retail would be a distinct advantage and a passion for the charity sector.
Flexible to work weekends.
If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
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An opportunity has arisen for a Registered Care Manager to join a well-established care provider delivering therapeutic residential support to children and young people.
As a Registered Care Manager, you will be leading the daily operations of a childrens residential home, creating a safe and supportive environment for young people with emotional and behavioural needs.
This full-time on-site role offers a salary range of £36,500 - £45,500 and benefits. They do not offer sponsorship.
You will be responsible for:
* Overseeing the daily management of a residential home for young people
* Leading and supervising a dedicated care team to deliver consistent, high-quality support
* Ensuring compliance with regulatory standards and internal policies
* Collaborating with families, professionals and external agencies to support each child's care plan
* Promoting a culture of safeguarding, dignity and child-centred practice
* Participating in care reviews and planning meetings
* Maintaining up-to-date records and ensuring all staff are trained to meet current standards
What we are looking for:
* Previously worked as a Registered Manager, Registered Home Manager, Registered Care Manager, Home Manager, Care Manager or in a similar role.
* Level 5 Diploma in Leadership for Health & Social Care and Children & Young Peoples Services, or equivalent (or currently working towards it), or a Social Work degree
* At least 2 years of experience in managing or supervising staff within a residential care setting
* Proven background working with young people who present complex emotional or behavioural challenges
* Sound understanding of safeguarding and child protection procedures
* A valid UK driving licence and access to own vehicle
What's on offer:
* Competitive Salary
* £500 bonus on successful completion of probation
* 28 days annual leave, plus up to 5 additional days for continued service
* Paid induction training, DBS check and registration fees
* Funded training for nationally recognised health and social care qualifications
* Opportunity to access Trauma Recovery Model training
* Mileage allowance (45p per mile) for travel outside your base home
* £1000 referral bonus for successful Registered Manager referrals
* Birthday day off
* Enhanced pay rates for sleep-in shifts during festive periods
* Company pension scheme
* Free on-site parking
* Access to staff events and wellbeing support
This is a fantastic opportunity to make a real impact in the lives of young people.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity has arisen for a Registered Care Manager to join a well-established care provider delivering therapeutic residential support to children and young people.
As a Registered Care Manager, you will be leading the daily operations of a childrens residential home, creating a safe and supportive environment for young people with emotional and behavioural needs.
This full-time on-site role offers a salary range of £36,500 - £45,500 and benefits. They do not offer sponsorship.
You will be responsible for:
* Overseeing the daily management of a residential home for young people
* Leading and supervising a dedicated care team to deliver consistent, high-quality support
* Ensuring compliance with regulatory standards and internal policies
* Collaborating with families, professionals and external agencies to support each child's care plan
* Promoting a culture of safeguarding, dignity and child-centred practice
* Participating in care reviews and planning meetings
* Maintaining up-to-date records and ensuring all staff are trained to meet current standards
What we are looking for:
* Previously worked as a Registered Manager, Registered Home Manager, Registered Care Manager, Home Manager, Care Manager or in a similar role.
* Level 5 Diploma in Leadership for Health & Social Care and Children & Young Peoples Services, or equivalent (or currently working towards it), or a Social Work degree
* At least 2 years of experience in managing or supervising staff within a residential care setting
* Proven background working with young people who present complex emotional or behavioural challenges
* Sound understanding of safeguarding and child protection procedures
* A valid UK driving licence and access to own vehicle
What's on offer:
* Competitive Salary
* £500 bonus on successful completion of probation
* 28 days annual leave, plus up to 5 additional days for continued service
* Paid induction training, DBS check and registration fees
* Funded training for nationally recognised health and social care qualifications
* Opportunity to access Trauma Recovery Model training
* Mileage allowance (45p per mile) for travel outside your base home
* £1000 referral bonus for successful Registered Manager referrals
* Birthday day off
* Enhanced pay rates for sleep-in shifts during festive periods
* Company pension scheme
* Free on-site parking
* Access to staff events and wellbeing support
This is a fantastic opportunity to make a real impact in the lives of young people.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Key Responsibilities:
Provide professional and personalised travel advice to customers in line with their requirements
Convert enquiries into confirmed bookings, ensuring accuracy in pricing, documentation and after-sales service
Meet or exceed individual and team-based sales and performance targets
Maintain in-depth knowledge of travel products, destinations, and suppliers, including dynamic packaging options and cruise
Handle customer communications (face-to-face, phone, email and digital) in a courteous and professional manner
Support the day-to-day operational activities of the retail store, including visual merchandising, stock control, and cleanliness
Use internal and supplier systems to search, quote, and confirm bookings accurately and efficiently
Ensure compliance with all relevant policies, including data protection, financial handling, and booking terms
Build rapport with customers to encourage repeat business and customer loyalty
Complete all booking administration tasks for the store and online bookings as required
Assist in marketing and promotional activities to support business growth and visibility
Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first hand from training specialists and peers you can become a fully-fledged Travel Consultant in a little over a 12-month period
Training Outcome:
Upon successful completion of the Level 3 Travel Consultant apprenticeship, you may have the opportunity to progress to a further qualification to enhance your skills
Next steps will be discussed during your one-to-one meetings
Employer Description:Welcome to Auria Travel – your independent travel agency. Whether you're dreaming of white-sand beaches, iconic cities, or a cruise adventure, we’re here to make it happen. With friendly high street stores and a modern online booking platform, you can plan your perfect getaway however it suits you.
At Auria Travel, we offer expert advice, personal service, and the care you only get from people who love travel. Our experienced team is here to help with everything from weekend breaks to once-in-a-lifetime escapes.Working Hours :Monday to Saturday, 9.00am - 5.30pm (including a 1-hour unpaid lunch break).
The role operates on a rota basis covering 5 days per week, including weekends.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Geography....Read more...
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation.
System health monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure.
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users.
Hardware and software tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance.
Business continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability.
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference.
Project work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed.
Training and user guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving their day-to-day.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:The possibility of full-time employment.Employer Description:With over 25 years’ experience, Golfbreaks are the world’s number 1 rated golf tour operator with over 90,000 5-star reviews. We are renowned for delivering outstanding choice, value and service, whilst providing the reassurance and security of booking with a fully bonded travel company (both ABTOT and ATOL in the UK).
We have 150+ staff based at our head office in Windsor, Berkshire – we also have offices in Charleston, South Carolina and Copenhagen, Denmark, from which our North American and Scandinavian operations are run.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Team working....Read more...
Job Title: Estimator & Account Manager – CNC Machining Location: Fareham, Hampshire Salary: Up to £60,000 per annum (negotiable, depending on experience) Benefits:34 days annual leave (inclusive of statutory holidays) – plus your birthday offCompany pension scheme (subject to qualifying criteria)Profit & core values-related bonus schemeAccess to company sickness scheme (subject to qualifying criteria)Modern, forward-thinking working environmentFriendly and supportive team cultureContinued staff development and training opportunitiesInteresting and challenging work in a variety of industriesPPE / company uniform provided (if appropriate) Company Profile A specialist subcontract precision engineering company, established for nearly 30years, has grown to delivering high-quality precision engineering services for the aerospace, marine, scientific, and medical industries. With a strong reputation for quality and reliability – including maintaining over 99.5% quality performance with a major aerospace OEM for over a decade – this highly-regarded Precision Engineering specialist continues to invest in people, premises, and cutting-edge technology, including 24/7 fully automated 5-axis machinery. The company’s vision is to be “the engineering company where everyone wants to work and who everyone wants to buy from.” This is underpinned by a strong culture of collaboration, flexibility, and continuous improvement, driven by its core values. Job Profile As the Estimator & Account Manager, you will join the Sales & Marketing Team and take ownership of quoting and managing orders for both new customers and additional work from existing clients. The role is integral to ensuring profitable growth, maintaining customer satisfaction, and fostering long-term relationships. You will come from a strong CNC machining background – with at least 10 years of CNC milling or turning programmer/setter experience in a subcontract environment – and bring excellent technical knowledge, customer service skills, and the ability to “help the customer win.” This is an opportunity to work closely with customers on technical and engineering specifications, prepare accurate and competitive quotes, and contribute to the company’s ongoing growth journey. Duties:Manage approximately 50% of the company’s order book, delivering profitable growth while minimising business riskProactively onboard new customers and close orders to secure the best mix of work for flow and throughputPrepare accurate and detailed quotes using MRP, Fusion 360, and Autodesk, incorporating design, materials, tooling, subcontract costs, routings, and lead timesReview customer drawings/models, providing machining design advice to improve production efficiency and quality outcomesCollaborate with internal teams to ensure the best results for customers and the companyMaintain strong customer relationships by providing excellent service and communicationContinuously improve departmental processes to aid growth and strengthen marginsParticipate in daily and weekly meetings, contributing to company-wide goals Skills & Attributes:Minimum 10 years of CNC milling or turning programmer/setter experience in a subcontract environment, ideally across two or three companiesStrong understanding of CNC machining processes, materials, tooling, and production planningProficient with MRP systems, Fusion 360, and Autodesk softwareExcellent customer service and relationship management skillsAbility to interpret technical drawings and models, providing practical machining adviceStrong commercial awareness and quoting accuracyFlexible, can-do attitude with a focus on continuous improvementStrong communication, collaboration, and problem-solving skills Hours of Work:Monday – Thursday: 7:30am to 5:00pm (30-minute lunch break)Friday: 7:30am to 12:30pm Interested? This is an excellent opportunity for an experienced CNC milling or turning programmer/setter from a subcontract environment who is ready to take the next step in their career. If you enjoy combining technical expertise with customer interaction, thrive on building strong working relationships, and take pride in delivering accurate, commercially competitive quotes, this role offers the chance to work with a forward-thinking company that invests in its people and equipment. You’ll join a supportive team, have the autonomy to manage a significant portion of the order book, and play a key role in helping customers - and the business - win.Bolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
Answering phone calls, taking messages, and handling official correspondence
Managing files and company records
Welcoming customers and guests in the reception area
Performing data entry tasks as needed
Supporting customers and colleagues with administrative tasks
Ordering office supplies and ensuring stock levels are maintained
Processing sales orders using our CRM system
Assisting with sales and marketing administration
Maintaining a database of support and maintenance agreements and coordinating renewals
Communicating with clients and assisting with queries
Training:Level 3 Business Administrator Apprenticeship Standard including:
Knowledge, Skills and Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:Founded in 1994, Intellitec has evolved from a small supplier of battery protection equipment to an internationally renowned system solutions and application engineering company, specifically for the specialist vehicle market.
We design and manufacture electronic systems for special vehicles, leisure vehicles and boats plus off grid power generation systems. Our unique products are used for power distribution, charging, switching and controlling electrical systems in a wide variety of applications including bus, truck, emergency service, leisure vehicles and marine. Our current product line consists of over 10,000 systems or parts, we have an ongoing program of new product development and product life cycle management. Our team of specialist engineers also develop bespoke solutions to meet the individual needs of clients worldwide.Working Hours :Monday to Thursday, 08:30 to 17:00 (with half an hour for lunch and a 15 minute break). Friday, 09:00 to 15:00.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Duties will include:
Inputting data
Paying invoices
Contacting customers (if required)
There will be a need to work with spreadsheets, send e-mails, and do some general typing
Handling mail
To assist in any matter beneficial to the company
Training:Level 3 Business Administrator apprenticeship:
Northside’s training partner during the apprenticeship will be Doncaster GTA
Doncaster GTA is an independent training provider based in Doncaster and Sheffield
GTA has been delivering training to apprentices for the past 50 years in the motor industry and has the best pass and progression rates in the country
You will work in our Northsaide office, either in Leeds or Sheffield where you will gain and hone your skills, knowledge and behaviour in the service administration department.
You will attend Doncaster GTA one day per week with the rest of the week being spent with our administration team.
If required, you will complete Functional Skills in English and maths
Training Outcome:
Possible progression to higher responsibilities & full-time employment
Employer Description:Northside Truck & Van are the largest Mercedes-Benz Dealer in Yorkshire with a long history of working with the brand. We have 10 workshops across the Yorkshire area.Working Hours :Monday- Friday 8.30am- 5.00pm at our office in either Sheffield or Leeds. One day release day at college in Armthorpe 9.00am- 4.00pm (day to be agreed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Reliable,Punctual,Eager to learn....Read more...
The role
Fugro are looking for an Engineer to join its Structural Monitoring team based in Aberdeen, part of the Fugro Marine Asset Integrity (MAI) business line.
The team is passionate about data and provides asset integrity solutions for offshore energy structures. We acquire, process and analyse Geo-Data to unlock insights, helping our clients manage their risk and ultimately creating a safe and liveable world.
The office is the centre of excellence within Fugro for the work and projects delivered worldwide in conjunction with other regional Fugro offices. You will be involved in the entire lifecycle of projects, from design, through assembly and test, site work planning, to data processing and reporting. This is an interesting, rewarding and varied role where you can develop further skills and make a difference.
You will be working with a team of specialists including engineers, technicians and field staff. There would also be interaction with clients, suppliers and other stakeholders.
Note that occasional offshore site work, including abroad, may be required.
This job is for you if:
You are happy to prioritise health and safety above all else
You want to use your abilities to make a difference, and further your skillset
You are both client and delivery focussed, with a can-do attitude
You are interested in developing solutions to solve real-world client problems
You are happy working where there is an expectation of getting things done
You have excellent attention to detail
You are interested in gaining practical knowledge of data acquisition or analysing data
You are interested to learn how to use Matlab to process data
Here’s what a typical day would be like:
Project delivery – a variety of work depending on the nature and phase of the project. Examples: design calculations; testing and troubleshooting sensor packages and data acquisition equipment; writing procedures for testing and installation; generate quality control documentation, and manage health and safety responsibilities.
Propose suggestions for improvement. Preparing and checking of technical documentation, designs and calculations in support of projects.
Safety is our number one priority, so you will be part of our positive safety culture, including raising, reviewing and complying with risk assessments.
What you’ll need to thrive in this role
We're looking for an Engineer to join our dynamic & innovative team of specialists, enabling us to continue providing an outstanding level of service to our broad range of clients. To help us achieve this, we'd love you to have the following in your arsenal of experience. We would also encourage you to include a cover letter as part of your application. It’s your chance to tell us why you would be a brilliant addition to our team:
A degree in a relevant engineering or science discipline (e.g. Mechanical Engineering, Aeronautical or Physics) is required.
Someone with a keen interest in learning new skills.
Attention to detail in everything
A desire to solve real-world problems.
About Us
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.
What we offer
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
An environment where you can use your skills and actively contribute to project delivery but also innovation
Career & training opportunities both nationally and internationally.
Competitive salary accompanied by an attractive package including contributory pension scheme
Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies. (amend as required)
Option to lease an electric car
Generous holiday allowance
Flexible working hours and, after 6 months, the potential to work 2 days a week from home in accordance with company hybrid working policies.
An externally-provided Employee Assistance Program.
Our view on diversity, equity and inclusion
At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated
Apply for this ad Online!....Read more...
Our client, a well-respected, customer friendly, family business with over 45 years of success, is looking for an experienced and qualified Vehicle Mechanic / MOT Tester on a full time, permanent basis based in Banbury. The successful candidate will possess the relevant qualifications and experience of carrying out servicing and repairs and MOTs on vehicles to a high standard. You will have a “can do” attitude and a team player approach.
As Vehicle Mechanic/MOT Test, you will be responsible for:
Fast fit servicing, brakes, shock absorbers, exhausts, service maintenance
Fitting and balancing tyres to a high standard (training will be given)
Carrying out all aspects of wheel alignment
Maintaining the workshop to a high standard
Advising customers both face to face and over the telephone on the right products to meet their requirements
Pricing jobs, ordering parts, creating invoices, and recording stock movements
Ensuring adequate maintenance of tools, equipment and other materials in the Workshop
As Vehicle Mechanic/MOT Tester, you must be/have:
Experience in fitting and balancing tyres is an advantage, not essential
The ability to demonstrate excellent customer liaison and satisfaction skills
The ability to sell an array of available services
A flexible and positive approach
The ability to efficiently work under pressure
A keen team player with a focus on providing excellent customer service
Good communication, organisational and interpersonal skills
An eye for detail and must be literate and numerate
A full clean driving licence
Salary: OTE of up to £37,000 depending upon skills and experience. In addition to this, our client offers a £1,000 signing bonus for this position. £500 will be paid after three months successful employment and £500 will be paid after six months of employment and successful completion of probation period.
Hours: 8.00am – 5.00pm Monday to Friday and 8.00am -12.00noon Saturday (moving to a rota system for Saturdays)
Employ Direct is a subsidiary of Cameo Consultancy. All suitable applications will be forwarded directly to our client, and they will be in touch with you accordingly.
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Answer enquiries.
Respond to customer questions via phone, email, live chat, or in person.
Provide accurate information about products, services, or policies.
Resolve issues.
Handle customer complaints and find appropriate solutions.
Escalate complex issues to supervisors or other departments when necessary.
Process Orders and Transactions.
Assist customers with placing, tracking, modifying, or cancelling orders.
Process payments & refunds when required.
Maintain Customer Records.
Update customer accounts and keep accurate records of interactions.
Ensure data entry is timely and error-free.
Follow up on unresolved customer enquiries.
Ensure customers are satisfied with resolutions and service.
Provide Product or Service Support.
Guide customers in using products or services.
Troubleshoot basic technical or usage issues.
Work with sales, technical & marketing teams.
Communicate customer feedback to improve products or services.
Meet Performance Goals.
Keep up with product changes, promotions, and policy updates.
Attend training sessions as needed.
Maintain Professionalism.
Interact with customers in a courteous, empathetic, and helpful manner.
Represent the company positively in all communications.
Assist the marketing team with social media posts, marketing & promotions ideas.
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administration Level 3 apprenticeship. Training Outcome:Possible progression opportunities. Employer Description:We manufacture and distribute products based on a Natural Cement based binder which has been in use for over 200 years. Natural Cement’s head office is based in Yorkshire, England.
Our special products are used by all sections of the Railway, Civil Engineering, Water, Utilities and Construction industries throughout the UK & worldwide.
The products have proven to be environmentally friendly, chemically resistant, easy to use, and time saving. They are especially useful in wet & cold environments. Fast setting with high early strength gain is a standard feature of all products.Working Hours :Monday to Thursday 9am-5pm, Friday 9am-2pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Assist in the diagnostics and repair of hardware/software failures and user generated issues
Use your knowledge of Windows and Mac OS software to troubleshoot issues and resolve them for the user, both in person and, via remote support
Interact with customers in our store and answer customer queries on the telephone and by digital contact
Assist customers in our store with the purchase of hardware, software, printer ink and accessories
Maintain good and safe housekeeping standards in the shop and workshop areas
Comply with company dictated procedures in the handling of computerised devices, data security and protection, cash handling and customer record-card completion
Comply with company dictated procedures concerning the safe handling of electrical goods, chemicals (cleaning fluids, solvents), fire safety equipment and security routines
Attend company sourced training courses in association with your apprenticeship learning plan
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:ProperGeeks offer a mobile repair and support service for home and business, as well as a shop-based service from our Leasowe Road store in Wallasey Village.Working Hours :Monday to Friday, 9am – 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
Comprehensively understands the product range of the business unit to proactively maximise all sales opportunities and to provide advice on products and suitable alternatives to the customer
Has the ability to provide information and advice on key initiatives happening in the business unit, which will support the customer, such as website developments or e-commerce activities
Responds to and deals with issues relating to orders and deliveries from customers effectively to minimise the effect on the customer and cost to the business, by dealing with queries as quickly as possible, maintaining a helpful and friendly approach, avoiding repeat calls for the same issue
Develops effective relationships with existing customers by promoting products and services and promotions within business unit where applicable
Manage customer concerns process applicable to business unit in line with local business procedures
Utilises Management Information systems to properly understand customers’ terms and conditions where applicable
Operate effectively and efficiently within current policies and KPI targets relating to call handling, despatch, complaint handling, email enquiries and telephone responses
Process order quotations including freight costing and follow up
Liaising with internal and external departments to ensure that orders are swiftly processed and dispatched
Deals with returns and credits in a timely manner
Provide effective support to the Sales teams, Marketing, Product Management and any other key functions applicable within the business unit and other group companies as required
Participate in specific projects and improvement activities as required and directed by Management
Understand, proactively embrace and positively act in accordance with our core values and beliefs; empowerment, innovation and integrity and consistently demonstrate the associated behaviours
Understand, proactively embrace and positively act in accordance with our code of conduct
Ensure completion of all relevant compliance training and procedures
Assist with on-boarding of new staff into the business by helping with Training and providing information and assistance
Help and assist other team members, even outside of own individual tasks
Take pro-active responsibility for the improvement of KPI’s by providing data to Management and actions plans for improvement
To be responsible for the health, safety and welfare of self and colleagues in accordance with group and local EHS procedures
Training:
Customer service practitioner Level 2 apprenticeship standard
Weekly off the job training
Blended learning sessions with assessor coach
Functional skills if required
Training Outcome:
The opportunity to progress to other roles and areas of the organisation
Employer Description:Abloy is the UK’s leading expert on high quality door locking and functionality, with a rich heritage in producing the world’s most trusted access control hardware. As a pioneer in the industry with a history of innovation, Abloy offers solutions that are secure, robust, easy to use and feature the latest technological developments.
The Abloy product range has for many years included the ultimate patented, high-performance electric locks, strikes, cylinders and padlocks. In recent years this has been substantially expanded with innovative, market leading electromechanical and digital systems such as CLIQ®, Incedo™ Business, Aperio®and SMARTair™, to create an extensive, compliant access control range.
Abloy’s comprehensive portfolio of locking solutions meets virtually any requirements, providing flexible, scalable and compliant security, including access control systems designed to help control the movement of people in a wide range of building types and applications.
As a trusted partner and first-class service provider, Abloy satisfies customers who demand the highest level of security, resilience, reliability and convenience, with the capability to offer a complete security solution - from initial surveys and fact finding, to assessments, planning and specification.
You’ll find Abloy staff friendly, knowledgeable and willing to put in that extra commitment to specify the right solution for your needs.
The world around us is changing rapidly, so Abloy continuously invests, innovates and develops new products and technology to meet the current and future needs of the market, which puts the brand at the forefront of access control and locking security.
Abloy UK is fully owned by ASSA ABLOY, the global leader in total door opening solutions. From locks to security doors, entrance automation and access control systems, ASSA ABLOY has an annual turnover of €6 billion and employs approximately 44,000 people worldwide.Working Hours :Monday to Friday 8.30am - 5.00pm with half hour lunch but hours will vary on other weeks Monday, Thursday and Friday 8.30am - 3.30pm - to be confirmed upon startSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Finance Director, Hospitality, Restaurants, London. 120k to 130kI’m working with a fast-growing, dynamic company that is seeking a highly skilled Finance Director to take ownership of its financial operations. This is an exciting opportunity for an experienced Finance Director looking to make a real impact in a successful Hospitality brand.As Finance Director, you will work closely with the board of directors to shape and drive the financial and commercial strategy across the group.We’re seeking a hands-on, commercially astute finance leader who understands the fast-paced world of hospitality. You'll bring a deep understanding of the industry’s operational mechanics and be confident translating numbers into clear, actionable insight.Job Description
Develop and manage key relationships and respective Senior Leadership Team and the Group Heads of Department Managers in providing financial support and understanding of short and long-term financial plans.Lead financial planning, budgeting, forecasting, and performance reportingPartner with the Owner and Ops Director to support commercial decisions and business strategyDrive site-level performance analysis and deliver actionable recommendationsOwn cashflow management, supplier relationships, and banking/investor reportingReview the financial performance of each department with an analysis of variances, forecasts and budgets.Challenge existing strategies and/or recommend alternate strategies to improve the effectiveness of the business or financial management continually.Promote, drive and maximise GOP Theoretical Flow Through concept across the departments.Responsible for the analysis and interpretation of the financial data and communicating this in a comprehensible form, of meaningful variations in the operations.To seek, identify and implement throughout the site best practices that will serve to enhance revenues, and guest service, and improve cost and productivity efficiencies.
The Ideal Candidate
A proven track record as a successful Finance Director, or a no. 1 in the finance department.Qualified accountant (FCA, CIMA, ACCA). 8 years PQE minimum.Restaurant, multisite experience.Power BI savvy.Experienced with equity raises, debt raises, refinancing or exit.Comfortable preparing investor-grade board packs.Banking experience.
....Read more...
Job duties include:
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times
This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment
Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues
Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
Training Outcome:
Progression into a more senior role within the Infrastructure team or one of the other teams in the IT Department
Employer Description:Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. We organise an extensive range of golf breaks, holidays, and tournament experiences and so far, have sent over 3 million golfers to more than 2,500 resorts and golf courses worldwide.We have 150+ staff based at our head office in Windsor, Berkshire – we also have offices in Charleston, South Carolina and Copenhagen, Denmark, from which our North American and Scandinavian operations are run.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
JOB DESCRIPTION
The SEO & Content Specialist will play a crucial role in enhancing DAP's online visibility, driving organic traffic, and creating compelling content that aligns with user intent and business goals. This dual-function role combines expertise in search engine optimization with strategic content development to strengthen DAP's digital presence. Key responsibilities include optimizing content for search engines, developing data-driven content strategies, and contributing to initiatives that elevate DAP's digital performance. The ideal candidate will bring a mix of creativity and analytical skills, working collaboratively across marketing and product teams to deliver impactful results.
Responsibilities
Search Engine Optimization (SEO) Strategy & Execution
Conduct comprehensive keyword research to identify targeted, high-value search terms to align with business goals. Develop and implement on-page and technical SEO strategies to increase website visibility and rankings on search engines. Oversee off-page SEO, including backlink acquisition and domain authority improvements. Perform regular SEO audits to identify issues such as crawl errors, broken links, and page load speed.
Content Optimization & Collaboration
Collaborate with internal marketing teams to support a content strategy that aligns with SEO goals and engages target audiences. Create and optimize content for websites and landing pages using targeted keywords and SEO best practices. Analyze competitors' content strategies to identify opportunities for improvement and differentiation. Partner with the Social Media team to optimize social media content for improved organic reach. Performance Analysis & Reporting Track SEO performance metrics, including organic traffic, keyword rankings, and conversion rates, using tools such as Google Analytics, SEMrush, and Ahrefs. Provide regular reporting on content performance and recommend data-driven adjustments. Analyze user behavior and engagement metrics to refine strategies and improve customer experience.
Desired Skills and Experience
Education: Bachelor's degree in marketing, Communications, English, or a related field.
Experience:
Minimum of 4+ years of experience in SEO and content creation roles. Proven ability to increase organic traffic and improve search rankings.
Technical Proficiency:
Expertise in SEO tools such as SEMrush, Ahrefs, Conductor, Google Analytics, and Search Console. Strong understanding of HTML, CSS, and structured data for technical SEO purposes.
Content Skills:
Excellent writing and editing skills with a focus on creating engaging, keyword-optimized content. Experience in developing and executing content strategies that drive user engagement and conversions.
Soft Skills
Strong analytical and problem-solving skills with attention to detail. Ability to collaborate effectively across teams and present SEO insights to various stakeholders.
Preferred Qualifications
Proficiency in AI-powered content optimization tools. Expertise in optimizing content using CMS platforms such as WordPress or Sitecore. Experience in the Consumer-Packaged Goods (CPG) or Hardware and Home Improvement industries.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
75,000 to 105,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture, and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
JOB DESCRIPTION
The International Regulatory Specialist is responsible for providing regulatory support to Rust-Oleum's international business. The international business encompasses the entire range of our company's products, including paints, coatings, and cleaners. This position involves reviewing chemicals, product formulations, and labels to ensure global compliance. In addition, this position serves as Rust-Oleum's lead for chemical registrations for import into various countries. Responsibilities include communicating with sales teams, suppliers, and consultants, completion and maintenance of chemical registrations, and proactively staying informed about and implementing emerging regulations.
RESPONSIBILITIES:
Provide global compliance support to sales teams in multiple regions such as Asia, Australia, New Zealand, Latin/Central America, Middle East, and Africa Support new product launches by reviewing chemical/supplier information for global compliance and authoring compliant Safety Data Sheets using Product Vision software and provide label requirements Review existing product lines for global compliance Work with suppliers to register chemicals to allow company's products to enter new marketplaces Renew/maintain and complete periodic reporting for existing registrations Track global regulations that will impact Rust-Oleum's products Classify products for transportation according to DOT, IMDG, and IATA regulation
REQUIRED SKILLS AND EXPERIENCE
B.S. in science or engineering Experience with international regulations At least 3 years related experience
Able to work with minimal supervision
Ability to multi-task and handle several projects simultaneously
Works well under pressure
Works well in a team environment Here's what you can expect every day: Be part of a regulatory team that supports a >$1B company Competitive compensation package commensurate with experience. Medical, dental, life and vision insurance, disability coverage, a pension plan and a company-matched 401(k). Hybrid work week (3 days in office/2 days remote).
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Lead Coordinator Location: Hybrid – 2 days office (Wilmslow), 3 days from home Salary: £25,250 per annum + bonus (£4,800)
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
That’s where we come in. From HR and Health &; Safety to ISO certification, fire safety, and more - we’ve got your back. Our goal? To take the stress off business owners so they can focus on what they do best.
The RoleAre you a natural organiser with a passion for leading teams and making things happen? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career.
We’re on the hunt for a proactive, energetic, and people-focused Team Leader to head up our Field Support team. This team plays a crucial role in our business, they’re the ones behind the scenes making sure our consultants are in the right place, at the right time, delivering outstanding service to our clients. You’ll be their guide, coach, and biggest cheerleader, ensuring we keep everything running like clockwork.
What you'll be doing:• Leading with purpose: You’ll manage and inspire a brilliant team of planners and coordinators, helping them grow, hit their goals, and feel valued.• Keeping us moving: From daily scheduling to resource planning, you’ll ensure our field teams are where they need to be – all while keeping productivity high and client service exceptional.• Performance focused: You’ll monitor team KPIs and make sure we’re hitting service level targets, every time.• Cross-team collaboration: You’ll work closely with consultants and senior stakeholders to keep our operations aligned and efficient.• Driving improvements: You’ll spot opportunities to streamline our processes and make things better – for our people and our customers.• Tech-savvy coordination: Using Salesforce Field Service, you’ll keep appointments on track, monitor team performance, and manage resource allocation.• Championing people: From regular 1-1s and team meetings to performance reviews, you’ll build a strong, motivated team that’s proud of what they do.• Supporting change: Whether it's a new tech rollout or a service transformation project, you’ll be right there leading the way and getting your team on board.• Coordinate and optimise Consultant diaries by booking client visits, minimising travel time, rebooking cancellations, and ensuring service agreements and KPIs are met.• Support effective communication and reporting by managing Consultant queries, liaising with internal teams, and generating accurate MI and visit-related reports.
What we're looking for:• You’re a confident communicator who thrives on getting the best out of people.• Organised, calm under pressure, and brilliant at juggling priorities – you keep things running smoothly, no matter how busy it gets.• You’ve got a strong eye for detail, love solving problems, and always put the customer first.• You’re confident working with data and using it to inform decisions and drive performance.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Lead Coordinator Location: Hybrid – 2 days office (Wilmslow), 3 days from home Salary: £25,250 per annum + bonus (£4,800)
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
That’s where we come in. From HR and Health &; Safety to ISO certification, fire safety, and more - we’ve got your back. Our goal? To take the stress off business owners so they can focus on what they do best.
The RoleAre you a natural organiser with a passion for leading teams and making things happen? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career.
We’re on the hunt for a proactive, energetic, and people-focused Team Leader to head up our Field Support team. This team plays a crucial role in our business, they’re the ones behind the scenes making sure our consultants are in the right place, at the right time, delivering outstanding service to our clients. You’ll be their guide, coach, and biggest cheerleader, ensuring we keep everything running like clockwork.
What you'll be doing:• Leading with purpose: You’ll manage and inspire a brilliant team of planners and coordinators, helping them grow, hit their goals, and feel valued.• Keeping us moving: From daily scheduling to resource planning, you’ll ensure our field teams are where they need to be – all while keeping productivity high and client service exceptional.• Performance focused: You’ll monitor team KPIs and make sure we’re hitting service level targets, every time.• Cross-team collaboration: You’ll work closely with consultants and senior stakeholders to keep our operations aligned and efficient.• Driving improvements: You’ll spot opportunities to streamline our processes and make things better – for our people and our customers.• Tech-savvy coordination: Using Salesforce Field Service, you’ll keep appointments on track, monitor team performance, and manage resource allocation.• Championing people: From regular 1-1s and team meetings to performance reviews, you’ll build a strong, motivated team that’s proud of what they do.• Supporting change: Whether it's a new tech rollout or a service transformation project, you’ll be right there leading the way and getting your team on board.• Coordinate and optimise Consultant diaries by booking client visits, minimising travel time, rebooking cancellations, and ensuring service agreements and KPIs are met.• Support effective communication and reporting by managing Consultant queries, liaising with internal teams, and generating accurate MI and visit-related reports.
What we're looking for:• You’re a confident communicator who thrives on getting the best out of people.• Organised, calm under pressure, and brilliant at juggling priorities – you keep things running smoothly, no matter how busy it gets.• You’ve got a strong eye for detail, love solving problems, and always put the customer first.• You’re confident working with data and using it to inform decisions and drive performance.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Direct responsibilities of the role include:
Maintain and update the CRM system with accurate customer and prospect information
Assist in the creation and scheduling of email sales campaigns, including drafting content and tracking engagement
Log all customer interactions and activities to ensure a clear record of communications and follow-ups
Support the sales team with lead generation, research and qualification of new business opportunities
Help prepare sales proposals and presentations for prospective clients
Respond to inbound customer enquiries via phone and email, providing timely and professional support
Monitor and report on campaign performance and customer feedback to the wider team
Collaborate with the marketing team to align messaging and support promotional efforts
Participate in team meetings and contribute ideas to improve customer engagement and sales processes
Learn and apply best practices in customer relationship management and sales techniques
Training:Your apprenticeship course will involve regular training with Diverse Futures, alongside plenty of on-the-job training, coaching and mentoring. We would expect at least 20% of your working hours will be spent training or studying. It is likely to be a Customer Service Specialist apprenticeship, and we will confirm at interview.Training Outcome:It is likely that there will be an opportunity to take up a full-time permanent position once the apprenticeship successfully completed.Employer Description:CitNOW Group is a global software company that helps car dealerships and manufacturers connect more effectively with their customers. Our technology makes the car buying and owning journey more transparent, personal, and engaging for customers —so they feel confident and informed at every step.
We’re made up of 12 global software businesses, and our applications and solutions are trusted by customers in over 82 countries, including Mercedes-Benz, BMW and Ford! Whether it’s video, messaging or data platforms, we’re transforming how the automotive world interacts with its customers across the globe.
We have a strong ‘one-team’ culture that values collaboration, wellbeing and personal development. We’re proud to offer an inclusive working environment where everyone, no matter their background or experience, is supported and appreciated.
Behind every successful software company is a passionate team of customer-facing professionals, from Sales to Customer Success - who build trusted relationships with customers, discover their needs and help them to achieve their goals. These teams play a vital role in delivering exceptional service and ensuring every interaction creates meaningful value for the customer.
This is a fantastic opportunity to kick-start your career in the software industry as a Sales Apprentice, working alongside experienced Sales and Customer Success professionals in a fast-growing business. You’ll gain hands-on experience in supporting lead generation, sales processes, and driving customer engagement - all while helping the CitNOW Group deliver outstanding customer experiences that ensure satisfaction and long-term growth.Working Hours :Monday to Friday on a hybrid working contract with two office-based days in Wokingham per week (Tuesdays and Thursdays)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Support the adoption of collaboration and productivity tools by providing clear guidance, templates, and examples of good practice
Create and maintain engaging digital content such as quick-start guides, tips, short videos, and support articles in line with company design guidelines
Deliver communications, updates, and newsletters that promote awareness of platform changes, new features, and successful use cases
Work with the team to gather feedback on tool usage and user experience to identify areas for improvement and help inform the roadmap
Contribute to internal campaigns and engagement activities that promote digital confidence and collaborative working
Help design and curate shared workspaces, templates, and dashboards that support effective day-to-day collaboration
Monitor platform engagement and digital habits to identify opportunities to enhance productivity and tool integration
Work closely with stakeholders across IT, L&D and business functions to align digital ways of working with broader organisational goals
Stay up to date with Microsoft 365 updates, AI tools like Copilot, and emerging technologies that can support continuous improvement
Promote the responsible and effective use of AI tools to enhance collaboration, automate routine tasks, and improve content creation
Identify and share practical use cases for generative AI across different teams to support smarter working and innovation
Support colleagues in understanding when and how to use AI tools effectively, with consideration for data privacy and digital professionalism
Training:Why choose AI & Digital Support?
This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.
Accelerate AI adoption
Streamline productivity
Champion innovation
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, well-being, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
Microsoft 365
Microsoft Copilot
SaaS (Software as a Service) applications
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Genus PLC is a world-leading animal genetics company. At the forefront of innovation in gene-editing, advanced reproductive biology, and other breakthrough breeding technologies, their R&D advances an agricultural practice thousands of years old – animal breeding. Their goal is to ensure the global food system continues to nurture healthy, productive animals that yield affordable, high-quality proteins for a sustainable future. They believe a more sustainable food system starts with better breeding and genetics.
They now have an opportunity for you to become a hands-on member of their global IT service desk, delivering high quality customer focused IT support during EMEA hours.Working Hours :Hybrid working, 37 hours per week, Monday to Friday between 8am - 5:30pm (e.g. 8am - 4pm or 9:30m - 5:30pm) with 30 minutes lunch break.Skills: Communication skills,IT skills....Read more...
• Work closely with the sales Team and other members of the hire desk and cross-hire teams to ensure an efficient and professional service • Be ready and willing to share your successes and challenges with your colleagues and manager to enable the wider team to learn and grow• Support and assist colleagues through the sharing of knowledge • Work flexibly, helping with reasonable ad hoc duties as required
Positivity:
• Demonstrate the company values in everything you do• Respect all colleagues and customers, being polite and courteous at all times• Maintain regular contact with existing customers, building strong relationships, maximising all opportunities and ensuring ongoing revenue for Horizon Platforms
Ownership:
• Report any opportunities and threats to the hire desk team leader, escalating concerns and suggestions for improvement• Deal with customer enquiries, spending time and care on every call to ensure ongoing revenue is generated and potential is maximised• Issue and follow up quotations in a timely manner• Work conscientiously to gain a full understanding and knowledge of your customer base• Maximise all opportunities for growth and additional revenue• Ensure that you seek to surpass customer expectations in everything you do• Maintain regular contact with existing customers, ensuring all call data, outcomes and actions are logged• Ensure all actions are commercially viable, demonstrating commercial awareness in all price negotiations• Ensure that customer issues are kept to a minimum, and where they do occur, that they are resolved quickly with a positive outcome• Proactively seek new ways of ensuring the highest levels of customer service• Build rapport and good relationships with customers, ensuring specific requirements are metTraining:This is a work-based programme, which means that predominantly, your learning will take place on the site of your employment and within your contracted working hours.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:Career progression opportunities for the right candidate once completed on the apprenticeship.Employer Description:At Horizon Platforms Ltd we are proud to be a leading provider of Rental Solutions, Powered Access equipment sales and training. Our customers work indoors at height, and require a fast, flexible and safe service solution. Established in 2008, we have a passion for providing outstanding customer service and plans to significantly grow our business. We genuinely value our employees in the same way that we value our customers. We want you to feel challenged, fulfilled, encouraged, trained and mentored so that you can reach your full potential as quickly as possible.
This job description is structured around our employee values; Teamwork, Positivity and Ownership whilst delivering on our just say yes attitude for our customers.Working Hours :9am – 5pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Senior Marketing Executive – Cross-Sell MarketingLocation: Wilmslow (Hybrid – 3 days a week in office)
At The Citation Group, we’ve been on an incredible growth journey. Through a combination of organic expansion and strategic acquisitions, we’ve built an ecosystem of compliance software and services that help small and medium-sized businesses (SMBs) run safely, successfully and with peace of mind. From HR and Health & Safety to ISO Certification, Cybersecurity, E-learning, and Screening (to name a few!), our B2B solutions are designed to make life easier for SMB owners who already wear multiple hats.
We’re not your typical B2B company. We’re fast-paced, innovative, and unafraid to try new things. Our brand gives us the freedom to push boundaries, and we’re passionate about delivering value to our clients in a way that’s anything but boring!
As we acquire new businesses, our client base grows (globally, we have 120,000 clients!), and with it, the opportunity to introduce them to our amazing ecosystem of products via our one-stop compliance hub, Atlas. Atlas is where we bring all our products and services together through single sign-on, offering clients the tools they need to solve their compliance challenges. This is where you come in.
We’re looking for a Senior Marketing Executive to take our cross-sell marketing to the next level. This is a critical role in ensuring our clients’ happiness and loyalty while driving growth. You’ll be responsible for activating cross-sell strategies defined by our brilliant Group Commercial team, ensuring every campaign is personalised, relevant, and delivered through the right channels. You’ll be the guardian of the client experience, balancing their needs with the huge whitespace opportunities in our portfolio. The more products our clients use, the happier they are — and the more likely they are to stay with us.
You’ll report to our Head of Client Marketing, who oversees all client-focused initiatives, including referrals, cross-sell, advocacy, and retention. This is a key pillar of our growth strategy, and you’ll have plenty of opportunities to collaborate with stakeholders, innovate, and grow your career.
What you’ll be doing: • Own & Activate Cross-Sell CampaignsDevelop and implement personalised, multi-channel cross-sell marketing plans across our Group businesses. You’ll work closely with the Commercial team to turn strategy into action, generating leads and driving revenue growth.• Client-Centric Marketing Be the voice of the client, ensuring all campaigns are relevant, engaging, and add value. Work collaboratively with our in-house Product, Content, Design, and Events teams to create a content-rich, end-to-end cross-sell journey that resonates with our SMB audience.• Data-Driven Decision MakingMonitor and analyse campaign performance by channel, content type, product, and group business. Use insights to test, refine, and optimise approaches, reporting findings to Sales and Commercial leaders.• Leverage Technology and AIUse and challenge existing Citation Group AI tools, while exploring new solutions to create smarter, more efficient cross-sell campaigns. Collaborate with our Global Product team to maximise opportunities through targeted advertising on group service platforms.• Stakeholder CollaborationBuild strong relationships with marketing stakeholders, sales teams, and senior commercial leaders. Provide sales teams with the tools they need, including follow-up templates, touchpoint content, and sales collateral.• Support Business IntegrationHelp nurture and introduce cross-sell opportunities to clients of newly acquired businesses as they integrate into the group.• Drive Automation and EfficiencyDevelop effective automated pipeline journeys to improve conversion rates and lead velocity, ensuring a seamless experience for clients.• Champion Client LoyaltyUnderstand that cross-sell isn’t just about revenue—it’s about making our clients’ lives easier. Every additional product or service we provide helps them run their businesses more safely and efficiently.
About you: • You’re a data-driven, strategic thinker with a passion for delivering results. • You have a proven track record of running multi-channel marketing campaigns in a B2B environment. • You’re a natural collaborator, with strong stakeholder management skills and the ability to build relationships across teams. • You’re client-obsessed, always looking for ways to add value and improve their experience. • You’re highly self-motivated, with a positive attitude and the confidence to take risks, learn, and adapt. • You have a creative flair for engaging content and messaging, paired with an acute attention to detail. • You thrive in a fast-paced, dynamic environment and are excited by the opportunity to innovate and grow.
Why join us?
At The Citation Group, you’ll be part of a business that’s transforming the compliance landscape for SMBs. You’ll have the chance to work on exciting projects, collaborate with talented teams, and make a real impact on our clients’ lives. We’re growing fast, and we want you to grow with us. If you’re ready to take on a role that’s as challenging as it is rewarding, we’d love to hear from you.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Senior Marketing Executive – Cross-Sell MarketingLocation: Wilmslow (Hybrid – 3 days a week in office)
At The Citation Group, we’ve been on an incredible growth journey. Through a combination of organic expansion and strategic acquisitions, we’ve built an ecosystem of compliance software and services that help small and medium-sized businesses (SMBs) run safely, successfully and with peace of mind. From HR and Health & Safety to ISO Certification, Cybersecurity, E-learning, and Screening (to name a few!), our B2B solutions are designed to make life easier for SMB owners who already wear multiple hats.
We’re not your typical B2B company. We’re fast-paced, innovative, and unafraid to try new things. Our brand gives us the freedom to push boundaries, and we’re passionate about delivering value to our clients in a way that’s anything but boring!
As we acquire new businesses, our client base grows (globally, we have 120,000 clients!), and with it, the opportunity to introduce them to our amazing ecosystem of products via our one-stop compliance hub, Atlas. Atlas is where we bring all our products and services together through single sign-on, offering clients the tools they need to solve their compliance challenges. This is where you come in.
We’re looking for a Senior Marketing Executive to take our cross-sell marketing to the next level. This is a critical role in ensuring our clients’ happiness and loyalty while driving growth. You’ll be responsible for activating cross-sell strategies defined by our brilliant Group Commercial team, ensuring every campaign is personalised, relevant, and delivered through the right channels. You’ll be the guardian of the client experience, balancing their needs with the huge whitespace opportunities in our portfolio. The more products our clients use, the happier they are — and the more likely they are to stay with us.
You’ll report to our Head of Client Marketing, who oversees all client-focused initiatives, including referrals, cross-sell, advocacy, and retention. This is a key pillar of our growth strategy, and you’ll have plenty of opportunities to collaborate with stakeholders, innovate, and grow your career.
What you’ll be doing: • Own & Activate Cross-Sell CampaignsDevelop and implement personalised, multi-channel cross-sell marketing plans across our Group businesses. You’ll work closely with the Commercial team to turn strategy into action, generating leads and driving revenue growth.• Client-Centric Marketing Be the voice of the client, ensuring all campaigns are relevant, engaging, and add value. Work collaboratively with our in-house Product, Content, Design, and Events teams to create a content-rich, end-to-end cross-sell journey that resonates with our SMB audience.• Data-Driven Decision MakingMonitor and analyse campaign performance by channel, content type, product, and group business. Use insights to test, refine, and optimise approaches, reporting findings to Sales and Commercial leaders.• Leverage Technology and AIUse and challenge existing Citation Group AI tools, while exploring new solutions to create smarter, more efficient cross-sell campaigns. Collaborate with our Global Product team to maximise opportunities through targeted advertising on group service platforms.• Stakeholder CollaborationBuild strong relationships with marketing stakeholders, sales teams, and senior commercial leaders. Provide sales teams with the tools they need, including follow-up templates, touchpoint content, and sales collateral.• Support Business IntegrationHelp nurture and introduce cross-sell opportunities to clients of newly acquired businesses as they integrate into the group.• Drive Automation and EfficiencyDevelop effective automated pipeline journeys to improve conversion rates and lead velocity, ensuring a seamless experience for clients.• Champion Client LoyaltyUnderstand that cross-sell isn’t just about revenue—it’s about making our clients’ lives easier. Every additional product or service we provide helps them run their businesses more safely and efficiently.
About you: • You’re a data-driven, strategic thinker with a passion for delivering results. • You have a proven track record of running multi-channel marketing campaigns in a B2B environment. • You’re a natural collaborator, with strong stakeholder management skills and the ability to build relationships across teams. • You’re client-obsessed, always looking for ways to add value and improve their experience. • You’re highly self-motivated, with a positive attitude and the confidence to take risks, learn, and adapt. • You have a creative flair for engaging content and messaging, paired with an acute attention to detail. • You thrive in a fast-paced, dynamic environment and are excited by the opportunity to innovate and grow.
Why join us?
At The Citation Group, you’ll be part of a business that’s transforming the compliance landscape for SMBs. You’ll have the chance to work on exciting projects, collaborate with talented teams, and make a real impact on our clients’ lives. We’re growing fast, and we want you to grow with us. If you’re ready to take on a role that’s as challenging as it is rewarding, we’d love to hear from you.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
