Answer telephone calls, helping where possible and transfer calls internally
Office admin support
Carrying out document checks on reception
Processing timesheets
Chasing outstanding payroll documents
Scanning and photocopying
Data inputting
Collating and recording data
Producing and chasing invoices
Training:
Business Admin Level 3
Functional Skills in English and maths if required, sessions will be delivered online in 1 hr weekly sessions
End Point Assessment
Training Outcome:
Full-time position within the company
Employer Description:Our Mission
Welcome to JAM Staffing Solutions LTD, the specialist recruiter for all your Warehouse, Logistics, Transport. Manufacturing and Engineering temporary labour requirements.
JAM Staffing Solutions was founded to provide a best-in-class service to its customers both end-user and the candidate alike, working to change the perception of the temporary recruitment world in a positive way.
The founding directors of the business carry with them a combined industry experience more than 50 years, working for national blue chip recruitment businesses and therefore understand both the client and candidate journey thus ensuring the right fit first time for all parties.Working Hours :Monday to Friday, between 8am till 5pm. (Exact shifts TBC)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Confident Telephone Manner,Self-Motivated....Read more...
Admin Processing (Orders, Purchasing, Salesforce, ERP)
Stock Management (Bracketry, PCs, Components, Re-stocking)
Taking external calls on main office line and directing to appropriate team members
Prepping and greeting client meetings
Assembling demo equipment/solutions
Producing Excel Spreadsheets and reports
Digital Signage Market Analysis (Once Trained)
PC Building/Configuration (Training Provided)
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Candidates that show commitment and passion throughout the course of their apprenticeship will be offered a full-time Business Administrator role. Progression plans are open from there into account management (sales) and management.Employer Description:Founded in the UK in 2007, Allsee Technologies has quickly developed into a market leading Digital Advertising Display Manufacturer with an impressive blue-chip client portfolio. To meet the demand of our global distribution network of resellers, our factory in China has the capability to produce 2,000 displays every day, ranging from digital advertising displays, freestanding digital posters and touch screens to seamless video wall displays. We have offices in the UK, Europe, China, the US and Africa.Working Hours :Monday to Friday 9am – 5pm (1 Hour Lunch Break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
1. Making and receiving calls with customers.
2. Emailing customers
3. Making prospecting calls to potential customers.
4. Liaising with warehouse, accounts, purchasing departments etc
5. Liaising with other staff members especially in the Sales Team, internal and external.Training:All training is delivered within the workplace.Training Outcome:To develop your business and sales experience and progress to supervisory or management trainingEmployer Description:PREMINOX Group companies are specialists in the supply of stainless steel tubes, pipes and tubular products.
Since the 1990s, we have established ourselves as a first-choice supply partner of major manufacturing companies throughout the world.
Our products are manufactured to the highest quality standards and are very competitively priced. Although a high proportion of our customers are blue-chip market leaders seeking global procurement and supply solutions, we are also more than happy to cater for smaller quantity requirements and we maintain stocks in our distribution centres in order to effect this.
Historically, we have focused upon 'special' products for critical industries, such as automotive, medical and defence, and in doing so we have established a strong network of some of the world's best suppliers. The supply of bespoke products is still an important part of our business, but, with a growing range of 'standard' products in our stocks, such as seamless tubes, seamless pipes and welded tubes, we can now offer the more typical products quickly and effectively.Working Hours :Monday- FridaySkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Not afraid to ask questions,Not afraid to make mistakes,Reliable....Read more...
Data inputting
Answering phone calls
Resolving sales related queries
Providing support to our sales team
Assisting with queries that are raised from other internal departments
Preparing quotes for customers
Converting quotes to sales orders
Chasing for updates on deliveries from suppliers
Keeping customers informed
Review On Holds orders and action where necessary
Review all zero values pricing orders
Sales invoice runs
Inputting data on Sage
Running reports
General administration duties
Training:Duration:
• 15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
• Work-based training with your employer• 10 days professional training at college• Approximately 12 on-site or/and Teams assessment visits per year• Level 2 Functional Skills in Maths and English (7 days at college for each, if required)• Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
• Level 2 Functional Skills in English and maths• Level 3 Business Administrator Apprenticeship StandardTraining Outcome:Possibility of a permanent full time role for the right candidate on successful completion of the apprenticeship. Employer Description:We are a prominent UK provider of engineering components and services, serving diverse industry sectors. Annually, we deliver products worth over £20 million to our esteemed blue-chip clientele. Our specialisation lies in offering a comprehensive one-stop solution for maintenance, engineering, manufacturing, and general business needs. In this dynamic and fast-paced environment, being REACTive is crucial.Working Hours :Monday to Friday, 8am to 5pm or 8:30am to 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Data inputting
Answering phone calls
Resolving sales related queries
Providing support to our sales team
Assisting with queries that are raised from other internal departments
Preparing quotes for customers
Converting quotes to sales orders
Chasing for updates on deliveries from suppliers
Keeping customers informed
Review On Holds orders and action where necessary
Review all zero values pricing orders
Sales invoice runs
Inputting data on Sage
Running reports
General administration duties
Training:Duration:
13 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
5 days college attendance for key knowledge components
Approximately 12 on-site or/and Teams assessment visits per year
Level 1 Functional Skills in Maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 1 Functional Skills in English and Maths
Level 2 Customer Service Practitioner Apprenticeship
End Point Assessment:
Practical observation
Apprentice showcase
Professional discussion
Training Outcome:Possibility of a permanent full time role on successful completion of the apprenticeship. Employer Description:We are a prominent UK provider of engineering components and services, serving diverse industry sectors. Annually, we deliver products worth over £20 million to our esteemed blue-chip clientele. Our specialisation lies in offering a comprehensive one-stop solution for maintenance, engineering, manufacturing, and general business needs. In this dynamic and fast-paced environment, being REACTive is crucial.Working Hours :Monday to Friday, 8am to 5pm or 8:30am to 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Reporting to the Finance & Admin Manager, the main job function will be to supplement the administration support processes within the Service Department. Direct interaction with customers and colleagues will play a major part within this role and as such, excellent communication skills are essential.
Other duties within the role will include:
Handling the booking in/out of customers’ cars/vans/HGV.
Answering phones and connecting calls to the correct department.
Raising of jobs on an in-house bespoke IT System and raising Invoices.
Handling cash and card payments.
Be proficient to cover other team member’s roles to cover holidays/absences.
General Office Maintenance including filing job cards, keeping work spaces clean and tidy at all times.
Training:
Training will be done within the work place, run by Wigan and Leigh College
Training Outcome:
Possible progression within the company on successful completion of the Apprenticeship
Employer Description:Established in 1996, RNB Commercials Ltd is committed to providing a streamlined and independent solution for all vehicle maintenance requirements both on site and offering mobile services to reduce VOR times. We are located within easy reach of the M6, M62 and the larger North West motorway network.
As the largest VOSA test centre in the North West of England, we test over 4,000 vehicles each year. We are a one stop shop, offering mobile workshops, commercial ATF and preparation, private vehicle MOTs, 24 hour roadside assistance, tacho centre, bodyshop and workshop bays.
We are a forward thinking company, with over 20 years commercial experience of working with blue chip companies and independent vehicle operators. We are proud to be one of the largest VOSA test centre in the North West, completing over 4,000 tests each year.
The site offers a fully accredited DVSA ATF Centre, 4 Bay Workshop, Tacho Centre, 3 Bay Bodyshop and a dedicated 4-5-7 MOT Centre on a new site opened in July 2024
Our business operates from a 2.25 acre, purpose-built site, in Skelmersdale, Merseyside, where we are ideally placed to service the M58, M6, M62 and the larger North WestWorking Hours :Monday, Tuesday, Wednesday, Thursday and Friday
8.15am - 4.15pm (8 hours per day)
30mins paid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
ESS is a very customer-focussed organisation, and the support that we give to our customers is second to none.
As part of a growing team, this role is both rewarding and varied, and there are excellent prospects for career progression, in line with the growth of the company.
The role involves the build and repair of Mass Spectrometer Systems (both “standard” and bespoke products), and includes wiring, electronics set up, identification of faults and testing to specification.
The job also involves goods in and goods out and general housekeeping.
The role will encompass the writing (and adapting existing) software scripts to interface the instrumentation into process control applications with full training provided.
The software part of the role may include;
API Development: Assist in creating and managing simple APIs for receiving sensor data and ensuring smooth data flow between instruments and analytics platforms.
AI Integration for Business: Implement AI solutions, particularly in marketing automation and customer engagement, streamlining processes using tools like chatbots or AI-driven marketing campaigns.
Custom Instrument Control: Use applications like LabVIEW to design and maintain custom software for controlling instruments, improving operational efficiency.
Microcontroller Programming: Program microcontrollers in Python and C++ to enhance hardware control and data collection for instruments.
Website Maintenance: Regularly update and optimise the company website, ensuring it reflects current offerings and supports SEO best practices.
Data Analytics & Telemetry: Manage a central server that collects and analyse data from remote instruments, improving performance monitoring through telemetry services.
Training:The apprenticeship role is to successfully complete the Engineering Fitter Apprenticeship Standard Level 3, the training for which will be delivered by Cheshire College South & West.
If you do not already hold GCSEs at grade A*-C / 9-4 in English and Maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills.Training Outcome:A full-time role, potentially tailored to the interests of the apprentice, will be on offer after successful completion of the apprenticeship.
After satisfactory completion of training, the successful applicant will be involved in travelling to customers' sites to repair and service equipment and install and commission new equipment. This involves some international travel.Employer Description:European Spectrometry Services (ESS) are a small team of highly experienced and precision manufacturers of mass spectrometers, used in gas analysis and measurement. The company works in partnership with its valued customers to design and develop often bespoke, world-class instrumentation which are exported internationally. They also offer training so their customers can get the most out of their specific model of spectrometer.
The company was founded in 1994 by two experienced spectrometer engineers and then taken over by the now managing director in 2007 who has worked in the firm since 2002. It is now joint owned with the current Finance Director since 2010.
ESS has a wide customer base including Universities, Blue Chip Companies and Local Authorities. They trade within the United Kingdom, Europe, Asia, North America and Benelux countries.Working Hours :Monday to Friday 9am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Logical,Ability to learn on the job,Practical,Methodical,Punctual,Honest and reliable,Polite and friendly,Conscientious,Hardworking,Interest in Mechanics,Interest in Science,Interest in Electronics....Read more...
Assist and direct staff or customers when support tickets are raised
Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base
Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services
Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable
Support and maintain software and hardware used in the organisation's day-to-day operations and services
Provide an excellent level of service to our customers, being professional and courteous at all times
In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.
Duties & Responsibilities:
Be considered technical trouble-shooter or, ‘go-to’ person in the event of requirement for first line technical support customer issues fully supported by your colleagues
Be nominated support for all matters pertaining to IP Protect Lite, WiFi, Loyalty and Chip & PIN solutions within our customer base
Respond in an organised, timely manner to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding to alerts regarding unauthorised devices on the network etc.) – All training provided and internal support of your role
Ensure support tickets are responded to and resolved within internal and customer set SLAs where applicable
To carry out remote installs and telephone support while customer's self-install
Read manuals, periodicals, release updates and technical reports to learn ways to further respond to issues and questions in respect of all systems and network(s)
Provide technical pre-sales support to sales, as and when required
Provide out of hours’ support as and when required and agreed with your line manager
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The classroom training for the ICT apprenticeship comprises of 4 modules.
Each module takes 1 week, and the apprentice will attend this in an online classroom with their designated JBC trainer.
When the classroom training takes place will be agreed at the induction meeting between employer, apprentice and JBC Skills trainer/mentor. We advise a bi-monthly approach to each moduleThe full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (a maximum of 10 learners) so that discussions and assessment can take place between apprentices, peers and trainers.
The 4 ICT modules are:
Networking Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT and Business Principles
JBC delivers this apprenticeship over 16 Months total. This is made up of a 13-month training period and a 3-month assessment period that is known as EPA (End Point Assessment).
On the apprentice’s successful completion of the end point assessment, the apprentice will receive the following:
Level 3 Information Communications Technician Apprenticeship Certification.
This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.Training Outcome:As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications.
The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)Employer Description:With a legacy that spans more than two decades working with major high street retailers, EIT are the installer of choice for your complete installation needs.
Our management team has combined experience of more than 75 years and there are very few situations that we have not experienced or solved when challenges are presented.
No job is too big or small and, with an enthusiastic and dedicated project management team, highly trained to work with PRINCE2 methodology, we are well placed to service all of your installation needs.
We are accredited installers for Point to Point Encryption (P2PE) and for a vast range of other peripheral services such as cabling and network infrastructure, Telecoms, Electrical, Audio Visual and much more.
So often, it's the installation that can make or break the IT project budget. Delays and disruption arising from poorly managed deployment can waste time, tie up your IT resources and damage business performance. Here at EIT we pride ourselves on project delivery being right first time, on-time and...within budget!Working Hours :4 days on, 2 days off and cover weekends and Bank Holidays. Christmas Day, Boxing Day and New Year’s Day are Bank Holidays and are classed as days off for all staff. Early Shift: 8am - 5pm. Late Shift: 11am - 8pm. Sunday Shift: 10am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
