As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include -
Understanding our traders;- Identify the key difference between trade and retail customers and engage with them accordingly - Take ownership of my TradePoint members, understand their needs, and always do the best for them - Through conversation and ownership, I understand their business needs - Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent -- Clearly understand the benefits for my TradePoint members to give marketing consent - Confidence in explaining the benefits and gaining consent from my members
Recruitment – - Understand the recruitments for new members to join TradePoint and implement these during recruitment - Confidence in approaching and discussing the TradePoint proposition with any new potential member
Set Up – - Create a clear, tidy and simple shopping journey for my members- Consistently operate to the current trading and POS plan
Service – - Serve my TradePoint members in a friendly manner ensuring they leave with what they need for the day- Engage in conversation whenever possible to drive stronger relationship and understand my member’s needs - Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, between Monday-Sunday, 7:00am-10:00pm, exact days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include -
Understanding our traders;- Identify the key difference between trade and retail customers and engage with them accordingly - Take ownership of my TradePoint members, understand their needs, and always do the best for them - Through conversation and ownership, I understand their business needs - Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent -- Clearly understand the benefits for my TradePoint members to give marketing consent - Confidence in explaining the benefits and gaining consent from my members
Recruitment – - Understand the recruiments for new members to join TradePoint and implement these during recruitment - Confidence in approaching and discussing the TradePoint proposition with any new potential member
Set Up – - Create a clear, tidy and simple shopping journey for my members- Consistently operate to the current trading and POS plan
Service – - Serve my TradePoint members in a friendly manner ensuring they leave with what they need for the day- Engage in conversation whenever possible to drive stronger relationship and understand my member’s needs - Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour (plus an extra £0.54 per hour, store specific location allowance)- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include -
Understanding our traders;
- Identify the key difference between trade and retail customers and engage with them accordingly
- Take ownership of my TradePoint members, understand their needs, and always do the best for them
- Through conversation and ownership, I understand their business needs
- Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent -
- Clearly understand the benefits for my TradePoint members to give marketing consent
- Confidence in explaining the benefits and gaining consent from my members
Recruitment -
- Understand the recruiments for new members to join TradePoint and implement these during recruitment
- Confidence in approaching and discussing the TradePoint proposition with any new potential member
Set Up -
- Create a clear, tidy and simple shopping journey for my members
- Consistently operate to the current trading and POS plan
Service -
- Serve my TradePoint members in a friendly manner ensuring they leave with what they need for the day
- Engage in conversation whenever possible to drive stronger relationship and understand my member's needs
- Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour (plus an extra £0.54 per hour, store specific location allowance)
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English if required.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :23.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Understanding our traders;
Identify the key difference between trade and retail customers and engage with them accordingly
Take ownership of my TradePoint members, understand their needs, and always do the best for them
Through conversation and ownership, I understand their business needs
Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent
Clearly understand the benefits for my TradePoint members to give marketing consent
Confidence in explaining the benefits and gaining consent from my members
Recruitment
Understand the recruitment for new members to join TradePoint and implement these during recruitment
Confidence in approaching and discussing the TradePoint proposition with any new potential member
Set Up
Create a clear, tidy and simple shopping journey for my members
Consistently operate to the current trading and POS plan
Service
Serve my TradePoint members in a friendly manner ensuring they leave with what they need for the day
Engage in conversation whenever possible to drive stronger relationship and understand my member's needs
Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
You’ll be making a difference by ensuring a high standard of service and excellent outcomes for our customers
You’ll be processing Housing Benefit & Council Tax Support claims
You’ll be assisting with the collection of Council Tax, National Non-Domestic Rates and Sundry Debts from our residents and businesses
You’ll be helping us to deliver quality services by responding to customer enquiries at the first point of contact
Training:Level 4 Revenues and Welfare Benefits Practitioner.
Training Outcome:Following your apprenticeship, you can expect a career in Revenues and Benefits within a local government authority.Employer Description:At South Ribble Council, our mission is to provide a first-class service and improve the quality of life for our communities. Our staff are our greatest resource in helping us achieve this. They’re at the heart of everything we do and are crucial to the delivery of excellent services.Working Hours :7.25 hours a day between 8am - 6pm, Monday to FridaySkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Act as the first point of contact, assess and resolve queries received by telephone or email from existing and potential students to promote the benefits of studying with the IRM, build student satisfaction and enhance the reputation of the institute.
Enrol new students on the CRM ensuring that they are given the access to the virtual learning environment promptly and follow up as appropriate to ensure clarity of expectations and an outstanding student experience.
Maintain high standards of accuracy across enrolment record data and across multiple systems ensuring data processing meets agreed deadlines to deliver student and other stakeholder expectations.
Carry out tasks relating to data cleansing as and when needed to ensure records and information kept on the CRM database is accurate and up to date.
Ensure that students who have enrolled for a qualification are invoiced and that invoices are paid promptly, chasing debtors whenever necessary to balance the need to protect the Institute’s income with the need to maintain relationships.
Support the wider team in planning, organising and publicise webinars and events to promote the Institute’s qualifications, proactively contacting prospective students to drive interest and achieve enrolment targets.
Support the wider team in the preparation for and during induction weeks for new students.
Schedule, assist the delivery and publicise webinars for students in collaboration with module coaches.
Supporting the wider team in maintaining the virtual learning environment up to date, analysing feedback provided by students, finding gaps, resolving issues, and facilitating improvements.
Contribute to the production of timely analysis and accurate reports on students’ performance by providing progress reports on specific actions.
Participate in training to maintain and update knowledge as required for the post To have a comprehensive understanding of the IRM and IOR membership grades, as well as the benefits they provide to members, to:
Act as the first point of contact, assess and resolve queries received by telephone or email from existing and potential members to promote the benefits of being part of the IRM and IOR, build member satisfaction and enhance the reputation of the institute.
Enrol new members on the CRM ensuring that they can access the appropriate benefits and communities.
Ensure that members who have subscribed are invoiced and that invoices are paid promptly, chasing debtors whenever necessary to balance the need to protect the Institute’s income with the need to maintain relationships.
Supporting the wider team in analysing feedback provided by members, finding gaps, resolving issues, and facilitating improvements.
Contribute to the production of timely analysis and accurate reports on members’ data providing progress reports on specific actions.
Training:Training Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
Level 3 Customer Service Specialist Apprenticeship Standard
Level 2 Functional Skills in English and maths
Institute of Apprenticeship Certificate
End point assessment
Work-based Project (written report) supported by an interview
Practical Observation with Q&As
Professional Discussion (supported by portfolio of evidence)
Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of Level 3 Customer Service Specialist.Employer Description:Professional institute. Members organisation and education management.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Supporting new children in settling into the environment as appropriate
Carrying out observation, assessment and planning for own key children (in own time), and all the children in the nursery, including statutory assessment requirements and the completion of child profile books neatly, accurately and regularly
Planning and presenting activities to the children, based on their interests and developmental needs, following advice and guidance from colleagues and the nursery management team
Supporting children to find and engage in constructive activity
Changing nappies and clothing as needed, and assisting with toilet learning as appropriate
Contributing to the completion of records such as accident, incident and medical forms as well as sleep and nappy charts, if used
Discussing any concerns about a child’s welfare or development with the nursery management
As the role of an Early Years Apprentice you will be required to meet and achieve the below expectations as standard
Developing and maintaining the considered space
Supporting and nurturing the considered child
Becoming a considered adult within and part of the prepared environment
Attending training in line with your Apprenticeship training
Meeting the statutory requirements and the expectations of the Company as laid out in the relevant documentation
Training:
Level 3 Early Years Educator Apprenticeship Standard
Level 2 Functional Skills maths - if required
Level 2 Functional Skills English - if required
Training Outcome:
Potential to gain permanent employment at the setting
Employer Description:The setting is located within the grounds of Marwell Zoo, overlooking the penguin and giraffe enclosures, and benefits from working alongside Marwell Zoo's Education Team, who provide twice daily Mini Zoologists Explorer Sessions all around the nursery, in addition to sessions in Marwell Zoo's learning centre.
The setting looks after children from ages 9 months to 5 year old, and benefits from a large one and a half acre secure outdoor play area, large vegetable garden, a supersized sand pit, dens, climbing equipment, and access to a private woodland.
The setting also benefits from having large class rooms, a nature room, sleep room, music room and children’s kitchens and lots of outdoor space.Working Hours :Monday - Friday between the settings opening hours of 7.45am - 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Provide administrative support to central services and leadership teams, serving as the main contact for calls, emails, and shared mailboxes.
Maintain office resources, ensure staff wellbeing, and arrange meetings with appropriate setups and refreshments.
Support recruitment with job postings, applications, candidate communications, and DBS checks.
Assist Health & Safety with compliance documentation, safety checks, audits, and maintaining supplier lists.
Record meeting agendas, manage policy updates, and track safeguarding training.
Proofread documents, update records, and aid in school onboarding.
Actively uphold Trust policies, values, and engage in professional development.
Enjoy competitive benefits, flexible working, and wellness support.
Training:Work towards your Level 3 Business Administration Qualification. (All learning is delivered online/remote).
Training Provider: LMP Education (rated 1st best UK training provider)Training Outcome:Full-time role to be considered upon completion of the apprenticeship.Employer Description:The Special Partnership Trust, a leading SEN educational trust in the Southwest, offers a supportive work environment focused on diversity, professional growth, and employee wellbeing. Known for innovative, high-quality education, the Trust values collaboration, creativity, and inclusivity, encouraging staff to impact students positively. They provide competitive benefits, such as pension access, professional development, and flexible working conditions, empowering employees to advance their careers within the Trust’s extensive network of schools.Working Hours :Monday to Friday, 8:30am - 4:30pm. (Term Time only, 38-40 weeks a year)Skills: IT skills,Analytical skills,Logical....Read more...
The role / Duties:
You will work with our experienced team to provide day-to-day analysis support to our commercial and operational teams.
The analysis you produce will be used by the business teams to support decision making, drive change and assess performance.
As part of your role you will have the opportunity to complete the Data Analyst Level 4 apprenticeship where you will have the opportunity to develop your skills in PowerBI, SQL Server, SSIS, Python, R programming languages and cloud technologies and apply these in real life scenarios through your day-to-day role.Training:Why choose our Data Analyst apprenticeship?QA's Data Analyst Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders.
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace.
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent.
Training Outcome:You will be expected to proactively work with the rest of the BI team and key stakeholders across the business and upon successful completion of your apprenticeship will have the opportunity to specialise as you develop your skills and experience and become a subject matter expert in data analysis.
Our perks and benefits:Our colleagues are the heart of everything we do and play a vital role in our success. We like to recognise all their hard work with our rewards and benefits package in addition to your basic salary. Our benefits cover everything from saving for the future, health & wellbeing and training, personal development & recognition.
This includes:
Discretionary Bonus scheme
Company Shares Option Plan
Simply Health Cash Plan
Holiday entitlement (33 days inclusive of bank holidays)
Apprenticeships, study support and opportunities for progression and development
Confidential 24/7 365 employee assistance helpline
Agile and collaborative office environment with free parking, fruit, biscuits, and drinks
Regular social events, charity events and volunteering opportunities
Contributory pension scheme
Life insurance (4 x basic salary)
Employer Description:The UK Tote Group is the proud owner and steward of the Tote, the UK’s leading pool betting operator since 1928. We’re passionate about all things racing, we love the sport and it’s in our DNA. You will find us online and across many racecourses in the UK and Ireland.
Our headquarters in Wigan is the main hub for our team of over 200 innovative and ambitious experts dedicated to delivering our vision of providing the best betting experience for racing fans.Working Hours :9am to 5pm, Monday to Friday,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Experience with BI tools,Experience with writing SQL,Microsoft Excel experience....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 20 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18 hours per week, on a shift pattern basis, between Monday-Sunday, 7:00am-10:00pm, exact days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
Job Title: Unaccredited General Surgery Registrar
Position Type: Full-Time, Fixed Term (3rd February 2025 – 1st February 2026)
Key Highlights
General Surgery Role: Join a dedicated team in providing essential surgical care to a diverse population, gaining experience with high-acuity cases and rural and Aboriginal healthcare.
Hands-On Training and Supervision: Work under experienced consultants and fellows, with opportunities to participate in surgeries and gain valuable practical skills.
Outreach and Regional Impact: Assist with outreach services to regional hospitals, enhancing healthcare access and delivery in remote communities.
About the Health Service
This healthcare provider is dedicated to delivering a high standard of surgical care to over 250,000 residents and visitors. Known for its commitment to inclusion and diversity, the service supports a culturally competent workforce that values patient-centered care and a collaborative approach to healthcare.
Position Details
As an Unaccredited General Surgery Registrar, you will:
Assess and manage patients referred from the Emergency Department and other wards, with consultant supervision.
Participate in surgeries and procedures, enhancing your skills and competencies.
Provide consultations to inpatient and outpatient services, supporting a multi-disciplinary approach to patient care.
Engage in continuous professional development through research and quality improvement activities.
Supervise and support junior medical staff, contributing to a strong, team-oriented environment.
Benefits
Competitive Salary Package: Indicative remuneration between AUD $118,703 - $148,733 per annum.
Additional Benefits:
Salary Sacrificing options
Professional Development Opportunities
Inclusive workplace policies and diversity support
Employee Assistance Program (EAP)
Requirements
Qualifications: MBBS or equivalent, with eligibility for registration with the Medical Board of Australia.
Skills and Experience: Strong surgical competency, a commitment to high-quality patient care, and a special interest in vascular surgery.
Cultural Competency: A passion for rural, regional, and Aboriginal healthcare, with a commitment to developing cultural sensitivity.
About Us:
At Paragon Medics, we prioritise your career and personal well-being. We believe in creating meaningful careers and supporting a fulfilling lifestyle.
For a confidential discussion, contact Kiran at +61 2 8316 2844 or apply now!....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities. Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Supporting a variety of highway teams with accurate and reliable data in a multitude of different formats, including PowerBI dashboards.
Using your analytical skills to manage, organise, and interpret large datasets, where your eye for detail and problem-solving abilities will shine.
Bringing creativity to the table by applying meaningful application technology and smarter working methods to boost efficiency and deliver projects.
Helping us meet financial challenges by driving innovation, cost-effectiveness, and finding solutions that keep quality high while saving resources.
Training:
You will be allowed 6 hours off the job per week for training time which could be at home or in the office.
Training Outcome:Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract. Employer Description:ABOUT US
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
plus more!
If you would like to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).Working Hours :Monday to Friday, hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15-18-months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
Why not apply for an Everyone Active apprenticeship programme today! We are a leader in leisure industry specific apprenticeships giving you the skills and qualifications to have a career in leisure. This 12-15 month work based programme will include both on and off the job training.
Your duties will include:
● Provide exceptional customer service to all members
● Know the menu inside out, offering recommendations to customers.
● Greet, serve food and drink and look after our customers
● Assisting with gym tours and inductions
● Understanding Health, safety and welfare in a fitness environment
● Effective communication with other team members
● Working in reception
● Working in the play area
Progression within the company is a core value, and on completion of your apprenticeship you will have plenty of opportunities to progress and develop within the company.
This is a full-time position, and you will be required to work a minimum of 40 hours per week on a shift basis at your designated centre. You will receive on-going training and benefit from free use of the gym and swimming pool
Benefits:
- Up to £5k worth of leisure Industry qualifications for multiple roles
- Colleague benefits such as Complementary Fitness and Health Memberships
- Access to a range of facilities to stay active
- Career pathways - Leading into L3 Apprenticeships
- Higher earning potential as they develop
- Other training and development opportunities
With Everyone Active Training you still be studying towards your Hospitality Team Member Apprenticeship - Food and Beverage Service L2 Qualification over the course of 15 months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and English.
Training schedule has yet to be agreed. Details will be made available at a later date. Training Outcome:Ongoing training and development with potential for employment within the industry, or seek further education once qualified. Employer Description:Everyone Active is part of Sports and Leisure Management Ltd, we are the longest-established leisure contractor in the UK, having been founded in 1987.
We are called Everyone Active for a reason: we have made it our mission to encourage everyone we come into contact with to participate in at least 30 minutes of moderate physical activity, either in one of our centres or via online training, five times per week.
To help us achieve this mission, we manage over 200 leisure and cultural centres aWorking Hours :40 hours per week - exact days and shifts to be confirmed including evenings and weekendsSkills: Team Working,Organisation Skills....Read more...
Main responsibilities:
Support the management of information requests under FOI, EIR and Data Protection legislation, ensuring compliance with relevant regulations and undertake effective file management.
Assist with the preparation of information for release and respond to requests under FOI and EIR legislation, in accordance with statutory deadlines.
Conduct and co-ordinate in a professional manner the delivery of specific data protection queries and requests within an agreed timescale. Including where applicable, redacting relevant information and preparing information for release, following guidance, policy and procedures in line with data protection legislation.
Support and assist in the development, implementation, maintenance and reviewing of policies, systems and data to ensure compliance with all relevant information regimes and legislation, including cyber security.
To assist with information management processes such as third-party and sharing agreements, retention and disposal, and access. Including having awareness of the legal requirements for information risk and compliance so service areas appreciate what measures they must have in place.
To support developing corporate information and records management policy and guidance and to evaluate compliance of service areas against appropriate codes of practice.
Monitor and review information security incidents, follow up and ensure recommendations are implemented to help with the prevention of future incidents and escalate relevant incidents to your team and manager.
Provide data protection and security advice to service areas.
To help organise and develop content and delivery of appropriate training for staff and Councilors in Data Protection.
To ensure the Council’s website is updated by services in line with the Local Government Transparency Code and the Council’s Publication Scheme.
The Councils offer a range of staff benefits:
Pension
Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
Flexible working, where appropriate
Free parking within walking distance
Employee Assistance Programme
Access to employee benefits platform where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
Training:Data Protection and Information Governance Level 4 Apprenticeship Standard
The training schedule has yet to be agreed upon, further details will be made available at a later date
This standard aligns with the following professional recognition:
Information and Records Management Society for Individual member grade
The British Computer Society for Associate member grade
Training Outcome:The council are a forward thinking authority and corporately plans for succession. There are opportunities throughout the council both within ICT and other services at regular intervals, particularly as some of the Corporate projects progress.Employer Description:Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with their customers at the heart of everything they do; focused on improving delivery of services that make a difference to the community that they serve. Redditch Borough and Bromsgrove District Councils, have 3 offices located in Redditch and 2 in Bromsgrove.Working Hours :Monday to Friday; from 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
This Level 3 HR Apprenticeship will enable you to learn how HR supports an organisation and John Crane's culture, while developing a deep understanding of how your role supports colleagues and our business goals. The friendly HR team at John Crane in Slough are looking for HR administrative support to help support and coordinate a wide variety of HR activities. Full training will be given for you to learn about our whole employee life cycle from recruitment and on-boarding, employee engagement and employee relations.
Alongside your day job you will be given the time to work towards your Level 3 HR qualification with the training provider BPP the learning will be via online teaching, coaching, face-to-face workshops and training within our workplace.
Full training will be given so you will be able to provide:
Administrative Support
Recruitment administration (raising requisitions, new hire forms and ensuring successful onboarding).
Monitor background screening process, escalate discrepancies and conduct right to work checks for all new hires.
Coordinate weekly new starter site inductions and carry out HR system demos for new starters, follow up with new joiner engagement check ins.
Employee Records and Data Management
Liaise with People Operations colleagues to ensure activities are completed and data integrity is maintained.
Run monthly metrics reports including starters and leavers.
Support quarterly audits including running reports, data checking and escalating to the HR Generalists when needed Employee Relations.
Supporting employee relations matters including drafting invite letters, attending meetings and taking minutes where necessary.
Serve as a point of contact for employee enquiries regarding HR policies, procedures, and benefits.
Absence management – tracking of long term absence and proactively supporting managers with short-term absence management.
Support the implementation of employee engagement initiatives and activities.
Employee Engagement
Support employee engagement activities and participate in the employee engagement network.
Site engagement / Key Awareness / DEI – support site engagement activities DEI activities Learning & Development.
Training Delivery – support our internal training programmes.
Training Outcome:Upon completion of your Level 3 Apprenticeship there could be the opportunity to gain your full CIPD qualifications via a Level 5 and Level 7 (degree level apprenticeship).Employer Description:Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled. John Crane is part of Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Microsoft Office Suite,Excellent communication skills,Ability to plan,Ability to meet deadlines,Strong interpersonal skills....Read more...
After a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby.
Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following:
Provide onsite and remote IT technical support to clients
Respond to support tickets in a timely manner, resolving tickets where possible and escalating where necessary
Ordering new ICT hardware and logging devices onto asset register
Installation and configuring of operating systems
Software installation, such as Office365, firewalls and anti-virus
Some lower level network administration may be required, such as setting policies and group permissions
Performing server backups where required
Administration of cloud services such as Microsoft 365 and Google Workspace
Assisting with structured cabling and network infrastructure installation
Supporting with any technical queries regarding unified comms
Technical fault diagnosis with audio visual equipment
Training:
Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway.
You will receive blended training, which includes weekly live, online training sessions and access to on-demand resources via the Pluralsight online learning platform.
In addition to this, you will also have a review with your Skills Coach every 6-8 weeks, to ensure you are happy and on-track with your Apprenticeship.
Training Outcome:
Upon successful completion of the apprenticeship, there the possibility of a full-time role available for a hard-working apprentice, and potential to specialise in areas such as cyber security, networking or provisioning.
Link ICT will continue to support you with professional certifications and will consider progressing you onto higher level apprenticeship programmes.Employer Description:Link ICT was founded in 2004 by Mark Fryers and set out to break the industry mould for how the provision of outsourced IT support services were provided. Now, with support from a team of customer focused technicians who have many years of industry experience, we pride ourselves on providing bespoke IT and telecoms solutions that inspire trust and build user confidence. A wide range of organisations including schools and businesses trust us to deliver their IT support function. Our unique onsite support combines the benefits of outsourcing with the benefits of your own IT team. Our aim is to ensure organisations truly benefit from investment in their IT infrastructure by ensuring systems work efficiently and users are trained to use them effectively. We offer a comprehensive range of services, from risk management to telecoms and connectivity, driven by the latest technological advances and are as unique as your organisation.Working Hours :Monday - Friday, 9.00am - 5.30pm (30 minutes lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Full UK Driving Licence,Confidentiality....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :On a shift pattern basis, Monday-Sunday between 7.00am - 10.00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK National hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English if requiredTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for an ongoing role.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits.
UK Notional hourly rate £13.78 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months; however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday between 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Greene King's Local Pubs boast some of the most breath-taking, fun-filled and relaxing pubs in the country. Found in towns and cities across England and Wales, from a scenic Dorset pub to a city centre spot to meet friends - Greene King will have something that fits the bill.
If you have a desire to gain experience with an industry respected pub brand and you have the hunger to develop yourself and further your career, this apprenticeship position may be just what you're looking for.
Greene King are offering an award-winning apprenticeship programme. The scheme provides opportunities for new team members to achieve an Apprenticeship through 12 month training programmes designed to perfectly match roles in the licensed hospitality sector.
Reach your full potential! Greene King's career pathway has been designed specifically to promote development. Through their programme, you'll gain a nationally recognised apprenticeship from entry Level 2 through to management Level 4. Plus, you'll reap the benefits of working for one of the leading pub companies in the UK with the biggest apprenticeship programme in the hospitality sector. As such, you'll have opportunities to work within other Greene King businesses once you've completed your apprenticeship.
This is an amazing opportunity to work in a fun and challenging environment to gain the skills, knowledge and experience you need to kick-start a career in hospitality.
Benefits:
Gain a nationally recognised qualification which will look GREAT on your CV
Love eating out? You'll get 33% staff discount at Greene King-managed pubs
Great working atmosphere - Fun, Laughs and Room for progression & development
Discounts off high-street retail brands that include - Apple, ASOS, John Lewis and many more...
Over 30 funded apprenticeships available, ranging from Level 2 to Level 7
Responsibilities included in this role:
Prepare, cook and present food to company specification
Keep kitchen clean, tidy and hygienic at all times
Work safely around kitchen equipment and monitor and deal with any maintenance issues
Keep up to date with new products, menus and promotions
Adhere to company policies and procedures and licensing laws
Be involved and contribute at all team meetings
What your apprenticeship includes:
A mixture of face-to-face and virtual catch-ups with your learning coach every 4 - 6 weeks
A mixture of on and off-the-job training, including workshops and webinars
Feedback sessions to discuss progress
Obtain Functional Skills in English and Maths (if you don't already have GCSE)
At Greene King, you will be working towards a Production Chef Level 2 Qualification over the course of 15 months.Training:Chef Academy Production Chef L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. With the opportunity to progress on the Greene King career pathway with access to 30 apprenticeships, ranging from Level 2 to Level 7.Employer Description:Greene King's Local Pubs boast some of the most breath-taking, fun-filled and relaxing pubs in the country. Found in towns and cities across England and Wales, from a scenic Dorset pub to a city centre spot to meet friends - Greene King will have something that fits the bill. Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
