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IT SUPPORT APPRENTICE
The IT team supports all staff and volunteers working across multiple sites in southeast London. This includes our Sydenham and Orpington sites, our shops, and the ability for people to work remotely. Our IT department includes the following functions: An in-house IT helpdesk support team that provides telephone, virtual and deskside support for common IT issues (Account management and administration, IT hardware/software issues, printing, telephony, etc.) This includes a 24/7 out-of-hours on-call service for clinicians/staff who require IT support outside of core office hours Support for the core networking, server infrastructure, and associated design and maintenance This is provided by a combination of external contractors and our in-house IT team In-house Database administration which provides detailed analysis, reports and design changes to our Patient Record System (as well as to HR and other departmental database systems as necessary) Development and implementation of Ad-Hoc Projects – such as IT Equipment rollouts, upgrades to IT infrastructure, and implementing new systems according to organisational need This work is carried out by a combination of internal and external IT resources Primary Job Purpose: To provide excellent customer service to all those requiring IT support onsite and offsite (using provided remote IT support tools) To record all requests for IT support on the IT helpdesk system, escalating any priority calls as required To respond to and resolve first line IT support queries as per IT service desk SLA Assist with setting up and maintaining computers, laptops, mobile devices, user accounts and AV devices Support common software applications (e.g. Microsoft 365, email, collaboration tools) Distribute and install print toners when required Escalate more complex issues to senior IT staff or external providers Other activities and IT related projects, including the logging of IT assets, following the joiners and leavers process, and assisting the IT team with software patching, desktop upgrades, IT equipment office moves and support the IT team with IT project work as required Support staff with the use of IT and AV equipment Learn and follow IT policies, data protection, and cybersecurity best practices C1: Customer Focus: Attend to and manage IT service desk phone calls, providing suitable responses and ensuring the creation of a helpdesk ticket for every call on the IT Helpdesk system Address and resolve first-line IT support calls through email, telephone, and talking to the user Provide desk-side support by visiting staff when necessary to resolve issues Respond to faults, assistance requests, and change requirements Ensure that the IT new starter, mover and leaver process is followed Collaborate with other IT staff to assist in project work C2: Self-Management and Problem Solving: Identify and flag IT helpdesk calls which are impacting staff Whenever possible, aid the IT team in tasks such as software patching, desktop upgrades, and other IT-related projects Ensure that incoming and outgoing IT assets are properly labelled and recorded in the IT asset management system C3: Working with Others: Work with the IT team to help deliver projects, system builds and application installations Provide temporary cover for the IT Support team in their absence Provide first line support to staff who require assistance with Microsoft applications Training: An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studyingInformation Communication Technician Level 3 apprenticeship standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 Information Communication qualification Training Outcome: Over 90% of our apprentices move on to permanent full-time employment in the tech industry There are also opportunities to extend your training with a higher-level Apprenticeship Programme Just IT have already helped over 1000 people start their tech and digital careers with an apprenticeship Employer Description:A warm welcome to St Christopher'sWe are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you. We passionately believe in the words of our founder, Dame Cicely Saunders, who said: “You matter because you are you and you matter until the last moment of your life.” That means we’ll listen to your story, adapt our treatments and advice to suit your particular needs, and we won’t stop until we can give you the best possible support. The hospice itself is a friendly, vibrant place, and as unlike a traditional hospital as we can make it. But rest assured, our medical and nursing care is excellent and our clinical teams are highly professional and devoted to doing their best for you. However, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home. If you’re one of them, we are ready to help you too.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Administrative Assistant
Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Administration Assistant will report to the Executive Assistant & Manager of Corporate Administration. This position plays a critical role in linking our daily administration activities and will need to have a high degree of attention to detail, project coordination skills, exceptional customer service, confidentiality and align to organizational process, templates, and standard operating procedures.Our ideal candidate will be an individual that enjoys administrative tasks, is technically proficient, enjoys contributing to a high performing team and has great interpersonal skills.Why join our Team? Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In conjunction with the Executive Assistant & Manager of Corporate Administration, the duties for this position include but are not limited to:General Administration & Reception Administration tasks including filing, photocopying, and postage (maintain & fill as needed).Develop & manage confidential excel & Momentus databases.Report & presentation coordination in standardized templates and formats.Provide break relief for PNE reception and coverage if necessary.Take, transcribe (all formats) and distribute minutes of meetings as directed.Maintain photocopy room, office supplies and arrange service requests as needed.Maintain Admin lunchroom, turning on dishwasher at the end of the day and emptying in the morning, ensuring adequate supplies and ordering more when needed.Order corporate business cards as needed.Gift basket/thank you card coordination as needed. Sales Administration Supports sales & corporate partnerships with: Client documentation support including background/credit research, contracts event memos, invoicing and survey distribution & reporting.Attendance tracking for annual report.Weekly cross checks for consistency of event details between all PNE websites, FAQs and signage.FAQ facilitation & distribution with support from TicketLeader.Sales venue, competitor and lead research, data entry for Momentus.Reconciling expense statements for senior managers. Community Administration Supports Account Manager Facility Sales with: Coordinating the community ice clients by managing the client bookings, contracts, invoicing, payments and communication to operations. Supports Communications & Community Engagement Manager with: Distribution of community donations.Community outreach meetings coordination and communications.Internal and external communication materials. What else? Must have successful completion of Grade 12.Must have a minimum of 4 years of work experience within an administrative capacity.Successful completion of an Administrative Certification program considered an asset.Must have advanced proficiency in computer applications including but not limited to MS Office Suite, Teams with a minimum typing speed of 50 words per minute.Must have a keen attention to detail with strong written and verbal communication skills, including but not limited to: Excellent customer service skills (communication skills both written (email/letters etc.) and verbal (phone) and can manage thru difficult/conflict conversations with clients.Excellent knowledge of business English, punctuation, grammar and vocabulary. Must have strong time management skills with: Ability to perform assigned tasks within expected deadlines, utilizing prescribed work methods and procedures.Ability to take initiative to be proactive with the ability to function with some independence and under pressure and ability to meet multiple service demands as the same time.Flexibility to easily accept changing priorities and tasks as delegated. Ability to follow established procedures and to use initiative and judgment as required.Ability to deal with confidential matters and use discretion.Ability to facilitate gathering information from multiple departments.Must be available to work from 8:30AM – 4:00PM, Monday – Friday.Must be available to work on-site in this role.Candidates must undergo a Criminal Record Check. Who are you? Team player.Committed to striving for excellence.Skilled at time management.Organized and detail oriented. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Manager, Event Operations & Fair Planning
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Manager, Event Operations & Fair Planning leads the planning and delivery of events across our site, from concerts and festivals to community programs and the annual Fair. This role oversees logistics across multiple venues, makes real‑time operational decisions, and ensures smooth, high‑quality execution. You will guide a dedicated team, collaborate with partners across the organization, and play a key role in Fair operations. If you thrive in fast‑paced environments and are passionate about creating exceptional event experiences, this role is for you!Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Manager, Event Operations & Fair Planning, your primary accountabilities will be to:Operational Leadership & Event Integration Lead the end-to-end planning and execution of diverse events, including concerts, community festivals, film productions, and the annual Fair.Serve as the primary integration point for campus-wide operations, overseeing logistics, floor planning, site conversions, and infrastructure rentals.Provide cross‑functional leadership between Event Operations and Fair Operations, ensuring coordinated planning and smooth execution during all live events, including the large-scale summer Fair.Coordinate closely with building tenants and internal stakeholders to ensure seamless service standards, facility readiness, and unified oversight of operational performance during live events. Team Management & Safety Culture Manage and mentor a team of Event Managers by setting goals, supporting professional development, and designing effective staffing models.Foster a collaborative work environment that champions risk management and safety consciousness across all event areas.Ensure all operations comply with regulatory standards and lead incident response and resolution efforts across all event areas to maintain a safe and professional environment. Financial Oversight & Strategic Improvement Oversee event and exhibition budgets, ensuring revenue targets are met and expenses for labor, suppliers, and equipment are optimized for efficiency.Lead the sourcing and budgeting for new attractions, while managing vendor contracts and audits.Drive continuous improvement by conducting post-event evaluations, staying current on industry trends, and implementing best practices to optimize future operations and stakeholder relations. What else? 5–7+ years of progressive experience in operational leadership, portfolio management, or overseeing complex, multi stream event environments.Demonstrated ability to manage a portfolio of events across multiple business units, ensuring alignment, resource coordination, and enterprise level planning.Strong background in event operations, including logistics, vendor/exhibitor management, floor planning, and budget oversight.Diploma in event management or related field, or an equivalent combination of education and experience.Experience leading teams in high volume, fast paced operational settings, with the ability to mentor, motivate, and prioritize workload effectively.Excellent communication, relationship building, and cross functional collaboration skills with internal and external stakeholders.Strong organizational and strategic planning abilities, with the capacity to coordinate operations across diverse departments and venues.Proficiency in Microsoft Office and the ability to learn new systems quickly; experience with Momentus/Ungerboeck is an asset.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $80,000 - $90,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Sous Chef
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. We are seeking a hardworking and motivated individual who has a passion for the Food & Beverage Industry and the Pacific National Exhibition (PNE). The Food & Beverage department is seeking an experienced Sous Chef with robust culinary, leadership, organizational, and time-management skills. The Sous Chef will assist in leading and supervising kitchen operations, oversee staff, assist in the creation of recipes and menus, coordinate with suppliers, and ensure the successful execution and production of all dishes.As the Sous Chef, you will play a pivotal hands-on role in the daily culinary operations, working closely with the Executive Chef and Food & Beverage Managers to deliver high-quality food experiences across various service formats and events. Your leadership, culinary expertise, and strategic planning will ensure efficient kitchen operations, staff development, and exceptional food standards.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as the Sous Chef, your primary accountabilities will be to: Collaborate directly with the Executive Chef to manage day-to-day culinary operations, actively participating in food preparation and kitchen supervision.Partner with Food & Beverage Managers to strategize and craft recipes and menus for diverse events and audiences.Lead a kitchen team of 1 to 16 members, including dishwashers, prep-cooks, and cooks, across both small-scale catered function and large buffet-style servicesManage kitchen staffing through effective scheduling, task delegation, and active involvement in recruitment, onboarding, and training of new employees.Analyze event schedules and expected guest attendance to accurately forecast production requirements. Evaluate inventory levels and ingredient availability to effectively plan production schedules.Coordinate with internal and external stakeholders to determine the costs associated with food and beverage items, including pricing, labor expenses, and overhead costs.Conduct recipe analysis to determine pricing for menu items, considering factors such as food, labor, and overhead costs.Maintain a thorough understanding of the Collective Agreements related to employees, with support from the People & Culture Department, addressing employee concerns, investigations, and disciplinary matters.Operate and demonstrate proper use of all standard kitchen equipment including ranges, ovens, fryers, steam cookers, meat slicers, dishwashers, and other related equipment.Monitor sanitation practices to ensure that employees follow FOODSAFE guidelines, standards, and regulations.Perform the function of short order cook when required to support service demands.Ensure PNE Uniform and Appearance Policy is always adhered toPerforms other related duties as required What else? Must have a minimum of 4 years’ experience cooking in the Food & Beverage IndustryMust have a minimum of 2 years’ experience managing staff in the Food & Beverage IndustryMust have successful completion of Grade 12Must be FOODSAFE Level 1 CertifiedMust possess a valid Class 5 or 7 BC driver’s license.Must have a strong understanding and knowledge of methods, materials and tools used in large scale cooking as well as short order cookingMust have the ability to effectively plan and oversee an efficient work scheduleMust be able to stay up to date with culinary trends and optimized kitchen processesMust have working knowledge of various computer software programs including MS OfficeMust possess excellent communication & interpersonal skills to establish effective working relationships with staff, guests, and clientsWillingness and ability to work on an event-based work schedule will require extended hours and workweeks (weekends and late nights).Red Seal Certification is preferred.Post-Secondary education in a related field is preferredFOODSAFE Level 2 Certification is considered an assetSuccessful candidates must undergo a Criminal Record Check. Who are you? OrganizedCreativeProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $58,000 - $67,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Specialist, Communications & Community Relations
Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the PNE. The Communications & Community Relations Specialist reports to the Manager, Communications & Community Relations. They will play a key role across the entire organization by supporting the communications strategy as it pertains to content, platforms, and audience groups both internally and externally.This position will work with key internal stakeholders to centralize and focus messaging across the following audience groups: guests, clients, suppliers, partners and employees.Why join our team? Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborates with all departments in a positive and proactive wayProud to be a part of the growth of one of Vancouver’s most iconic institutionsProud to be ranked in the top 10 as one of BC’s most loved brands – BC Business 2020 What will you do this year?In your role as Communications & Community Relations Specialist your primary accountabilities will be as follows:Community Relations: Support with the community advisory group and lead the youth council and neighborhood focus group including facilitating nomination process, agendas, meeting content and reporting results.Maintain relationships with the Hastings-Sunrise area community groups, BIA and neighbors and represent the PNE at community events.Manage community programs such as donations, neighborhood grants, events, and neighborhood ticket recognition.Manage all community communications including newsletters, website content, social content and provide exceptional neighborhood-guest experience.Manage, facilitate, and report on all neighborhood initiative needs such as sound mitigations, neighborhood cleanliness, public safety, and traffic congestion.Support organizations’ community engagement and consultation requirements.Support Office of the President in ensuring the public board meeting community content is developed, prepared, and communicated. Internal Communications: Makes recommendations on best practices regarding content, timelines, tools and audiences.Reviews and evaluates the organization’s internal communications performance on a regular basis, establishes proper measures of performance, and as needed provides feedback for modification.Ensures a cohesive voice and messaging across internal departments. External Communications: In conjunction with marketing, develop stories and content from across the organization and the community for social, websites, presentations, and corporate storytelling.Takes complex information and creates content that is easy and fun to engage with.Supports the PNE Media Relations and Government Relations leads to ensure that all key public messages are translated across key communication channels (internal and to external business community relationships) to ensure consistency.Provides internal departments with external communication tools like key speaking points, frequently asked questions and organizational updates for their suppliers, clients, vendors, partners and guests.Plan, write and manage the design, content, and production of the PNE Annual Report. What else? Must have a degree in corporate communications, marketing, public relations, or journalism.Must have 1-5 years of communications experience with a focus on internal communications, corporate communications, and community relations.Innovative thinker, with a track record for translating strategic thinking into action plans and output.A passion for live entertainment and nonprofit industries.Knowledge of unionized working environments and/or large decentralized teams is an asset.Excellent writing skills and oral communication with the ability to easily establish new relationships internally and externally.Ability to influence and affect change.Experience partnering across large, highly collaborative teams, able to effectively communicate and work with individuals at all levels within and outside the PNE organization.Strong judgment and resilience in the face of challenge.Intellectual rigor to tackle complex communication and reputational issues and support the development of robust solutions.Project management skills.Strong acumen around social media platforms.Successful candidates must undergo a Criminal Record Check. Who are you? Strategic and creativeResults-oriented collaboratorAble to meet tight deadlines and work effectively in a high-pressure environmentTactful change makerCommitted to striving for excellenceCreative and collaborative team playerEager to make a differenceAppreciates an environment that runs actively on weekdays, evening and weekends all year Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 -$75,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Manager, Brand & Communications
All About UsWe are looking for a Manager, Brand & Communication who is responsible for campaign creative, branding, and design projects at the PNE.All About The RoleWho we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the PNE. The Manager, Brand & Communications, reports to the Director of Marketing and is responsible for campaign creative, branding, and design projects at the PNE. The Manager is responsible for developing marketing programs to drive ticket sales, elevate the look of the site, and increase brand affinity amongst key stakeholder groups. They will play a key role across the entire organization by facilitating the communications strategy as it pertains to content, platforms, and audience groups both internally and externally. This position will work with key internal stakeholders to centralize and focus on messaging across guests, clients, suppliers, partners and employees. Why join our team? Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborate with all departments in a positive and proactive wayProud to be a part of the growth of one of Vancouver’s most iconic institutionsProud to be ranked in the top 10 as one of BC’s most loved brands – BC Business 2020 What will you do this year? In your role as Manager, Brand and Communications your primary accountabilities will be to: Understand the vision and standards of the PNE corporate brand and sub brands and champions it across the companyResponsible for overall look of the site through site enhancements such as signage, banners, building wraps, food & beverage naming and design, providing direction on materials and colours for renovations, and naming and design of new rides.Plan and produce all signage, printed materials and site look initiativesInspire team to maximize their potential and productivity through optimization of processes and technology.Member of and owns relationships with tourism industry – shares and gathers information and ensures that PNE brands are promoted through the industryOversee all community communications including newsletters, website content, social content and provide exceptional neighborhood-guest experience. Provides a fresh outlook on broader communication strategy for the organization. Establishes interdepartmental relationships to help support ongoing communications partnerships. Oversees and evaluates the organization’s internal communications performance on a regular basis, establishes proper measures of performance, and as needed provides feedback for modification. Supports the PNE Media Relations and Government Relations leads to ensure that all key public messages are translated across key communication channels (internal and external business community relationships) to ensure consistency. Provides internal departments with external communication tools like key speaking points, frequently asked questions and organizational updates for their suppliers, clients, vendors, partners and guests. Oversee the planning, writing and management of the design, content, and production of the PNE Annual Report. Modeling the PNE’s core values of Excellence, Enthusiasm and Evolution and leading the team using CART (Communication, Accountability, Respect and Trust) What else? Must have a degree or diploma in marketing, corporate communications, public relations, or journalism.Must have at least 5-8 years of proven working experience in brand marketingKnowledge of unionized working environments and/or large decentralized teams is an assetAbility to have high understanding of the printing process and available materialsMust have strong analytical skills and data-driven thinkingUp to date with the latest trends and best practices in marketing and designAbility to foster effective working relationships with peers, subordinates, and external vendors.Strong communication skills both written & verbal, with firm attention to detail.Excellent writing skills and oral communication with the ability to easily establish new relationships internally and externally. Intellectual rigor to tackle complex comms and reputational issues and support the development of robust solutions.Ability to influence and affect change. Ability to model the PNE’s core values and lead the team to prioritize CART (Communication, Accountability, Respect and Trust) with the full PNE team.This is a hybrid role but must be available to work on-site at minimum 3-days/weekSuccessful candidates must undergo a Criminal Record Check• Who are you? Strategic and creativeResults-oriented collaboratorTactful change makerCommitted to striving for excellenceMotivated team playerAppreciates an environment that runs actively on weekdays, evening and weekends all year Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $75,000- $90,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...