A leading provider of industrial equipment is looking for a Customer Support and Aftersales Specialist to enhance client experience and drive business growth.
Key Responsibilities:
Win back lost business, convert competitor accounts, and promote service contracts.
Build trust with clients, understand their needs, and recommend tailored solutions.
Manage renewals, process inquiries, and support field service operations.
Handle quotes, maintain service records, and ensure smooth contract renewals.
Lead projects, mentor junior staff, and contribute to team initiatives.
Requirements:
Office-based qualification or apprenticeship (business training preferred).
Four years of aftersales or customer support experience.
Strong communication, organisation, and problem-solving skills.....Read more...
A leading provider of industrial equipment is looking for a Customer Support and Aftersales Specialist to enhance client experience and drive business growth.
Key Responsibilities:
Win back lost business, convert competitor accounts, and promote service contracts.
Build trust with clients, understand their needs, and recommend tailored solutions.
Manage renewals, process inquiries, and support field service operations.
Handle quotes, maintain service records, and ensure smooth contract renewals.
Lead projects, mentor junior staff, and contribute to team initiatives.
Requirements:
Office-based qualification or apprenticeship (business training preferred).
Four years of aftersales or customer support experience.
Strong communication, organisation, and problem-solving skills.....Read more...
Customer Services Executive required to join an industrial engineering aftersales support team who support industrial capital equipment customers and maximise account revenue.
Requirements
Engineering Equipment after sales support experience.
School qualification or office based apprenticeship.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team.....Read more...
Customer Services Executive required to join an industrial engineering aftersales support team who support industrial capital equipment customers and maximise account revenue.
Requirements
Engineering Equipment after sales support experience.
School qualification or office based apprenticeship.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team.....Read more...
Customer Services Executive required to join an industrial engineering aftersales support team who support industrial capital equipment customers and maximise account revenue.
Requirements
Engineering Equipment after sales support experience.
School qualification or office based apprenticeship.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team.....Read more...
A leading provider of industrial equipment is looking for an Aftersales Consultant to consult existing customers on equipment services offers.
Requirements
Sales experience, preferably in capital equipment or the manufacturing industry.
The ideal candidate will have Engineering Equipment after sales experience.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team.
....Read more...
To advise customers of the cost of parts and make them aware of any additional products or services available to them
To control the secure issue of parts to customers and ensure the accurate recording of issued items
To handle customers enquiries swiftly, courteously and efficiently
To initiate Parts documentation, update records and systems
Record customer details accurately and in accordance with Data Protection Acts
To ensure the parts storage area is kept clean and tidy and safe to work in
To ensure that parts on receipt are inspected for damage and that the quantities received match the quantity advised on delivery notes and are then placed into stock locations
To maintain a high level of customer satisfaction, in particular paying attention to manufacturer's guidelines and Group CSI• To observe all health and safety regulations and COSHH regulations at all times. Also all company agreed policies in line with code of practice
Training:
On-the-job training
Face-to-face training
Video training
Training Outcome:You will be able to progress into other roles within the parts department or motor trade.
you may also be able to diversify into other customer service rolesEmployer Description:Representing exciting brands Fiat, Alfa Romeo, Abarth, and Jeep. We have been in business for over 50 years selling cars as well as providing Aftersales care. Our brands centres in Tunbridge Wells and Slough have an experienced and enthusiastic team offering a wide range of cars and help customers maintain their vehicles to a high standard. We have an excellent Aftersales department servicing, repairing and providing parts.Working Hours :Monday to Friday 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:If you are looking for a new or pre-owned Porsche, look no further than your local Porsche Centre in Cambridge. Whether you need a personal or a business car, we have something for everyone. Our friendly and knowledgeable staff are all manufacturer-trained experts who can help you find your perfect vehicle. They will also guide you through our exclusive offers, finance options, and loyalty programmes to make your purchase as easy and cost-effective as possible. We also provide a range of aftersales products and services to keep your Porsche in top condition. You can book a service or an MOT or visit our workshop, where our experts will take care of your car using genuine Porsche parts and accessories.
You can trust our experienced Porsche technicians to inspect and certify every vehicle we sell, ensuring quality and safety. You can also benefit from our excellent aftersales services, such as repairs, maintenance, and MOTs, as well as our exclusive offers and flexible finance options. Our staff are friendly, knowledgeable, and passionate about Porsche, and they will help you find your perfect match. We are conveniently located less than 2 miles from junction 11 off the M11, with easy access from St Neots, Bedford and the wider East Anglia area. We are open six days a week, and we welcome you to visit us at any time. You can also contact us by phone or email or browse our website for more information.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:If you are looking for a new or pre-owned Porsche, look no further than your local Porsche Centre in Colchester - offering a large and varied selection of Porsches, from family cars and sports cars to hybrids and electric vehicles. All our Porsches are rigorously inspected and certified by our trained Porsche enthusiasts and come with a comprehensive warranty.
Whether you want a sporty coupe, a spacious SUV, or an eco-friendly hybrid we have it all at Porsche Centre Colchester. You can trust our experienced Porsche technicians to inspect and certify every vehicle we sell, ensuring quality and safety. You can also benefit from our excellent aftersales services, such as repairs, maintenance, and MOTs, as well as our exclusive offers and flexible finance options. Our staff are friendly, knowledgeable, and passionate about Porsche, and they will help you find your perfect match. We are conveniently located just a mile from the A12, with easy access from Braintree, Ipswich and the wider Essex area. We are open six days a week, and we welcome you to visit us at any time. You can also contact us by phone or email or browse our website for more information.
Whether you need a personal or a business car, we have something for everyone. Our friendly and knowledgeable staff are all manufacturer-trained experts who can help you find your perfect vehicle. They will also guide you through our exclusive offers, finance options, and loyalty programmes to make your purchase as easy and cost-effective as possible. We also provide a range of aftersales products and services to keep your Porsche in top condition. You can book a service or an MOT or visit our workshop, where our experts will take care of your car using genuine Porsche parts and accessories.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules.
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:If you are looking for a new or pre-owned Porsche, look no further than your local Porsche Centre in Cambridge. Whether you need a personal or a business car, we have something for everyone. Our friendly and knowledgeable staff are all manufacturer-trained experts who can help you find your perfect vehicle. They will also guide you through our exclusive offers, finance options, and loyalty programmes to make your purchase as easy and cost-effective as possible. We also provide a range of aftersales products and services to keep your Porsche in top condition. You can book a service or an MOT or visit our workshop, where our experts will take care of your car using genuine Porsche parts and accessories.
You can trust our experienced Porsche technicians to inspect and certify every vehicle we sell, ensuring quality and safety. You can also benefit from our excellent aftersales services, such as repairs, maintenance, and MOTs, as well as our exclusive offers and flexible finance options. Our staff are friendly, knowledgeable, and passionate about Porsche, and they will help you find your perfect match. We are conveniently located less than 2 miles from junction 11 off the M11, with easy access from St Neots, Bedford and the wider East Anglia area. We are open six days a week, and we welcome you to visit us at any time. You can also contact us by phone or email or browse our website for more information.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:Qualification:
The Programme lasts for 12-14 months, and you'll achieve a nationally recognised qualification: Level 2 Customer Service Practitioner
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.
Training Outcome:
Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry
This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network
Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles
Employer Description:If you are looking for a new or pre-owned Porsche, look no further than your local Porsche Centre in Colchester - offering a large and varied selection of Porsches, from family cars and sports cars to hybrids and electric vehicles. All our Porsches are rigorously inspected and certified by our trained Porsche enthusiasts and come with a comprehensive warranty.
Whether you want a sporty coupe, a spacious SUV, or an eco-friendly hybrid we have it all at Porsche Centre Colchester. You can trust our experienced Porsche technicians to inspect and certify every vehicle we sell, ensuring quality and safety. You can also benefit from our excellent aftersales services, such as repairs, maintenance, and MOTs, as well as our exclusive offers and flexible finance options. Our staff are friendly, knowledgeable, and passionate about Porsche, and they will help you find your perfect match. We are conveniently located just a mile from the A12, with easy access from Braintree, Ipswich and the wider Essex area. We are open six days a week, and we welcome you to visit us at any time. You can also contact us by phone or email or browse our website for more information.
Whether you need a personal or a business car, we have something for everyone. Our friendly and knowledgeable staff are all manufacturer-trained experts who can help you find your perfect vehicle. They will also guide you through our exclusive offers, finance options, and loyalty programmes to make your purchase as easy and cost-effective as possible. We also provide a range of aftersales products and services to keep your Porsche in top condition. You can book a service or an MOT or visit our workshop, where our experts will take care of your car using genuine Porsche parts and accessories.Working Hours :Monday - Friday, starting at 8:30am and ending at 5.30pm. Nevertheless, the specific working hours may vary depending on the requirements of individual dealers.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Patience....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and enquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12–14 months dependent on the career path chosen, and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:If you are looking for a new or pre-owned Porsche, look no further than your local Porsche Centre in Colchester - offering a large and varied selection of Porsches, from family cars and sports cars to hybrids and electric vehicles. All our Porsches are rigorously inspected and certified by our trained Porsche enthusiasts and come with a comprehensive warranty.
Whether you want a sporty coupe, a spacious SUV, or an eco-friendly hybrid we have it all at Porsche Centre Colchester. You can trust our experienced Porsche technicians to inspect and certify every vehicle we sell, ensuring quality and safety. You can also benefit from our excellent aftersales services, such as repairs, maintenance, and MOTs, as well as our exclusive offers and flexible finance options. Our staff are friendly, knowledgeable, and passionate about Porsche, and they will help you find your perfect match. We are conveniently located just a mile from the A12, with easy access from Braintree, Ipswich and the wider Essex area. We are open six days a week, and we welcome you to visit us at any time. You can also contact us by phone or email or browse our website for more information.
Whether you need a personal or a business car, we have something for everyone. Our friendly and knowledgeable staff are all manufacturer-trained experts who can help you find your perfect vehicle. They will also guide you through our exclusive offers, finance options, and loyalty programmes to make your purchase as easy and cost-effective as possible. We also provide a range of aftersales products and services to keep your Porsche in top condition. You can book a service or an MOT or visit our workshop, where our experts will take care of your car using genuine Porsche parts and accessories.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an employer we will teach you how to complete the following tasks:
Car repairs
MOTs
Services
Exhausts
Fitting new batteries
Fitting new brakes
Diagnostics
Fixing air conditioning
Tyres
Clutches
Training:The successful apprentice will complete the Level 2 Autocare Technician Apprenticeship and receive either a grade Pass or Distinction. The employer welcomes applications from those that have already completed a Level 2 diploma at college, in which case we would be able to enrol you onto the Level 3 Motor Vehicle Service & Maintenance Technician Apprenticeship.
If you don’t have a Level 2 maths and English qualification you will complete Functional Skills in maths and English. You will complete these qualifications alongside your day in college.
Day-release will be at the Eastbourne campus, once a week, term time only. An assessor will visit you every 10-12 weeks onsite. Please ensure you can travel to this location in East Sussex before applying.Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:We are a family run Hyundai dealership in Seaford East Sussex, with a modern state of the art show rooms and a well-equipped workshop. We are currently the number one ranked Hyundai aftersales department in the country with great attention paid to customer service. Previous apprentices have gone on to become master technicians within the dealership we have a great workshop team with lots of experience to help and guide your learning.Working Hours :Monday to Friday
8:30am until 5pm
Dependant on age 1 in 4 Saturdays 8:30am until 12.30pmSkills: Organisation skills,Customer care skills,Trustworthy,Reliable,Willing to learn new skills.....Read more...
Main Duties and Responsibilities:
To learn and provide administrational support to the service Centre operation. This role extends to a range of commercially orientated activities for our Workshop, Field Service & Parts operations.
Accountabilities & Commitments Required:
• Commitment to uphold the company values whilst working in a fast paced environment. • Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets.• Confidence to engage in a working group as well as working on their own to deliver, within required timescales.
Quality & Environmental Responsibilities:
Responsible for the management, compliance and upkeep of the quality & environmental procedures, records, and documents relevant to the role.
Training:
Business Administrator level 3.
Work Based Training.
End Point Assessment.
Assessor Sessions every 4-6 Weeks.
Training Outcome:There will be a permanent position offered upon successful completion of the apprenticeship to the right candidate with further progression options in the future.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery.
Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.Working Hours :Monday - Friday, 8am - 4:30pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Forward Planning,Strategic Thinking,Commercial Awareness,Knowledge of Waste Sector....Read more...
Area After-Sales Manager £70k-£80k + bonus + benefits Bristol
Exciting role for experienced automotive manager for multi-site franchise
The Role
As Area After-Sales Manager you will assume responsibility for end-to-end used vehicle preparation and retail works. You will drive site operations to achieve preparation volume targets while obsessing about quality of work and customer.
Duties will include:
designated leader of vehicle preparation / quality control / transportation
drive, monitor, evaluate and report on site performance
data analysis, interpretation & presentation to management team
develop high-performance culture / engage in visible leadership / performance management
build & sustain key supply relationships to identify opportunities
work directly with onward fleet / sales managers to promote high standards
obsess about efficiency & productivity
drive higher quality for less cost looking at all areas of the aftersales department.
reducing cycle time
The Company
Our client is a growing multi-site franchise in Bristol and surrounding area.
The Person
As Area After-Sales Manager, you will be a seasoned leader with experience in a similar role, leading large operational teams and providing excellent customer service.
You will also:
Be data and process led
Highly numeric and driven
Embody concepts, principles and practices of lean manufacturing
Role model excellent communication
Motivational with a “one team” approach
Track record of being able to focus and execute on the big stuff
If you wish to be considered for the role of Area After-Sales Manager please forward your CV quoting reference 250562A.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK....Read more...
An exciting opportunity has arisen for a Senior Electrical Technician to join a leading engineering company in the Poole area.
This role involves the production, wiring, and installation of electrical sub-assemblies and panels, supporting both commercial and defence projects. You will work to IPC-A-620 standards, ensuring high-quality builds and installations.
This is a hands-on role that also includes peer electrical inspections, mentoring junior technicians, and assisting with warranty repairs and testing.
Key Responsibilities:
Electrical Assembly & Wiring:
- Building and wiring electrical panels and looms (crimping, terminating, looming, heat shrinking, and soldering).
- Prototype wiring to IPC-A-620 standards.
- Interpreting engineering documentation to establish the best methods of manufacture.
ð¹ Inspection & Testing:
- Peer inspecting crimping, soldering, and first-off builds to ensure quality compliance.
- Assisting the test department in fault-finding and system validation.
ð¹ On-Site Installation & Support:
- Occasional offsite work (UK & overseas) for installations and maintenance.
- Supporting aftersales warranty and repair services.
ð¹ Mentoring & Development:
- Assisting with the training of new electrical technicians.
- Providing guidance to work experience students.
What Were Looking For
Experience & Qualifications:
- Strong background in electrical assembly, wiring, and panel building.
- Ability to work to IPC-A-620 certification standards.
- Experience working in a manufacturing or defence-related industry is desirable.
Skills & Attributes:
- Ability to read and interpret technical drawings.
- Strong attention to detail and commitment to quality.
- Excellent communication and teamwork skills.
- Security Clearance (SC) eligibility is required for this role.
Whats in It for You:
Competitive salary and benefits package.
â Opportunity to work on cutting-edge projects in a high-tech environment.
â Career development with training and mentoring opportunities.
â Exciting travel opportunities (UK & overseas site installations).
â Work within a company that values excellence, ownership, agility, and teamwork.
Apply Today!If you are a skilled Electrical Technician looking for your next challenge, we want to hear from you! Click Apply Now or contact Ian at Holt Engineering on 07734406996 for more information.....Read more...
The role of a Customer Service Advisor is vital to the smooth running of the aftersales department.
Duties will include:
Using systems, equipment and technology to meet the needs of your customers
Using a range of questioning skills, including listening and responding in a way that builds rapport
Understanding the difference between internal and external customers
Knowing the internal policies and procedures, including any complaints processes and digital media policies
Understanding the different needs and priorities of your customers and the best way to manage their expectations
Understanding your role and responsibilities
Knowing the targets and goals you need to deliver against
Training:
Level 2 Retailer Apprenticeship Standard qualification
Functional Skills in maths and English, if required
Training schedule has yet to be agreed. Details will be made available at a later date
With mentoring, support and monitoring whilst at work, combined with residential training, you will gain the knowledge, skills & behaviours required to achieve the qualification from working with some highly skilled professionals.
Residential training, all travel, and accommodation costs are covered by the employer. Training Outcome:
Once qualified, the right candidate can progress within the company.
Employer Description:Our approach to technology is always dynamic, never static. Rather than applying technologies in their existing forms, we see them as inspiring starting points for new developments. Always projecting forward, we think creatively and laterally, re-working and re-imagining the latest advancesWorking Hours :Monday - Friday, between the hours of 8.00am - 6.00pm.
Saturdays may be required on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
What will you be doing?
You’ll assist with various projects, enhancing your understanding of business operations and decision-making processes to help us achieve our sales objectives.
Why Join Us?
Join us and you’ll find a very different type of organisation. So, we’ll reward you with an attractive range of benefits, and we’ll recognise your personal commitments beyond work by protecting your wellbeing. We’ll also give you all the support and learning opportunities you need to develop a successful career with us.Training:Access to our company wide training as well as specific development for apprentices around soft skills and wellbeing.
You’ll be working towards your level 3 Business Administration apprenticeship to gain a recognised qualification alongside industry experts.
Attendance to Milton Keynes College. Training Outcome:A permanent position may be on offer upon successful completion of the apprenticeship.Employer Description:Our apprenticeship schemes are a great way to charge up your career by gaining on the job experience and a professional qualification, whilst earning a competitive salary with great benefits.
Volkswagen Group UK is one of the most successful automotive manufacturers in the world, with some of the most iconic brands the industry has ever seen. But we're also a great Sales, Marketing, Digital and Tech operation in our own right. We employ over 900 people, supporting a network of more than 600 retailers, and manage all aspects of vehicle sales for our six brands, from ordering and importing, to advertising and aftersales.
There’s never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we’re actively looking for people with new skills, knowledge and outlooks.
Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,Attention to detail....Read more...
What will you be doing?
Working towards your apprenticeship over 2 years, you will be supporting our busy internal IT team in a number of ways, including:
Managing cross-functional services such as ServiceDesk, Techbar, O365, and Wi-fi.
Reviewing our current practices and customer feedback to identify and implement improvement measures.
Standardising and optimising our offering of standard managed desktop software, including helping with the self-service portal for handling customer queries.
Managing escalations and non-standard requests, acting as an interface between the business and our external service providers.
Checking the day-to-day running of the office Audio Visual and IT equipment.
Monitoring backups, consumable ordering and scheduled tasks to ensure they are working as expected and raising issues, as necessary.
Training:
Training with Milton Keynes College.
Ongoing training, support and development with the employer.
Information Communication Technician Level 3.
Your learning will take place at the South Central Institute of Technology, which offers benefits such as:
Quality teaching and support.
Project-based learning, co-delivered by employers.
State-of-the-art facilities with plenty of tech equipment available.
Training Outcome:A permanent position may be on offer upon successful completion of the Apprenticeship.Employer Description:Our apprenticeship schemes are a great way to charge up your career by gaining on the job experience and a professional qualification, whilst earning a competitive salary with great benefits.
Volkswagen Group UK is one of the most successful automotive manufacturers in the world, with some of the most iconic brands the industry has ever seen. But we're also a great Sales, Marketing, Digital and Tech operation in our own right. We employ over 900 people, supporting a network of more than 600 retailers, and manage all aspects of vehicle sales for our six brands, from ordering and importing, to advertising and aftersales.
There’s never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we’re actively looking for people with new skills, knowledge and outlooks.
Working Hours :Monday - Friday: Shift patterns to be discussed at interview.Skills: Communication skills,IT skills,Organisation skills,Customer care skills....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36-months (3-years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Porsche Centre Wolverhampton is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Wolverhampton also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36-months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Porsche Centre Sutton Coldfield is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Sutton Coldfield also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Porsche Centre Nottingham is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Nottingham also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
This is an apprenticeship role.An exciting opportunity has arisen at your local Suzuki dealership where you will be required to learn all aspects of the technician job role while you work as an apprentice.
If cars are your passion, then Suzuki will provide you with first class training on the very latest products and innovations, with dedicated Suzuki trainers who will help build knowledge and develop your skills.Training will be provided both in the workplace and at the Suzuki Training Centre in Doncaster.
All we ask is that you are committed to the Apprenticeship Programme for 3 years and have the passion and ambition to grow into a highly skilled Vehicle Technician.You will also be required to have a grade 4 or above in maths & English at GCSE level or equivalent.
Duties to include:Perform Automotive Repairs.Follow Car Checklists.Learn Repair Techniques.Write Estimates.Inspect and Test Vehicles.Test Car Batteries.Disassemble Vehicles.Training:This is a Motor Vehicle Technician Apprenticeship, delivered by Robert Bosch Ltd. Training is delivered on a block release basis at the Alliance Training Centre in Doncaster. This means your college based training will be delivered away from home and you will be required to stay in a hotel for 17 separate weeks (Mon – Fri) over the 3 year duration of the course.
All associated costs for training are met by the employer/the programme and there will be no cost to yourself/your parents or guardians. Assessments will also be conducted in the work place by a dedicated training assessor. You will also be assigned a workplace mentor for support in dealership.
As a result you will receive the following qualification:• Motor Vehicle Service and Maintenance Technician (Light Vehicle) Level 3Training Outcome:Possibility of permanent role for right candidate upon successful completion of the apprenticeship.Employer Description:Our friendly Suzuki dealership opened in 2011, and our showroom is located in Effingham, Surrey.At our showroom, you'll discover Suzuki's latest range of self-charging hybrid cars including the new Full Hybrid Vitara with outstanding performance, greater fuel economy, and lower CO2 emissions. We also stock a range of approved used Suzuki models, and for all your Suzuki aftersales needs, our Bookham workshop is just a mile down the road. Working Hours :40 hours between 8am-6pm Mon - SatSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules.
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:Porsche Centre Sutton Coldfield is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Sutton Coldfield also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assist customers in scheduling service appointments, providing information on available services, and answering inquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:Qualification:
The Programme lasts for 12-14 months, and you'll achieve a nationally recognised qualification: Level 2 Customer Service Practitioner
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.Training Outcome:
Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry
This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network
Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles
Employer Description:Porsche Centre Stockport is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Stockport also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, starting at 8:30am and ending at 5.30pm. Nevertheless, the specific working hours may vary depending on the requirements of individual dealers.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Patience....Read more...
