An opportunity has arisen for the Head of Aftersales to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Head of Aftersales, you will take overall responsibility for aftersales performance across multiple sites, overseeing service and parts operations while driving efficiency, profitability, and exceptional customer experience.
This full-time role offers salary range of £60,000 - £70,000 and benefits.
You will be responsible for:
? Leading service and parts operations across several locations.
? Maximising workshop efficiency, productivity, and utilisation.
? Managing parts inventory and stock performance.
? Ensuring compliance with manufacturer standards and KPIs.
? Delivering outstanding customer experience.
? Leading, coaching, and developing Aftersales Managers and their teams.
? Implementing continuous improvement initiatives within the aftersales department.
? Supporting marketing activity to promote aftersales services.
What we are looking for:
? Previously worked as Head of Aftersales, Aftersales Director, Group Aftersales Manager, Senior Aftersales Manager, Aftersales Manager or in similar role.
? Leadership experience in aftersales within the automotive industry.
? Background working with manufacturer standards and targets.
? Knowledge of workshops, service, and parts operations.
? Track record of driving performance and operational efficiency.
Whats on offer:
? Competitive salary
? Company car
? Pension scheme
? 30 days holiday, increasing with service
? Manufacturer training and development opportunities
? Health, wellbeing, and shopping membership
? Staff discounts and recognition schemes
? Long service awards and celebration events
? Inclusive company culture with career progression opportunities
Apply now for this fantastic Head of Aftersales opportunity to make a real impact across multiple sites.
Important In....Read more...
An opportunity has arisen for the Head of Aftersales to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Head of Aftersales, you will take overall responsibility for aftersales performance across multiple sites, overseeing service and parts operations while driving efficiency, profitability, and exceptional customer experience.
This full-time role offers salary range of £60,000 - £70,000 and benefits.
You will be responsible for:
* Leading service and parts operations across several locations.
* Maximising workshop efficiency, productivity, and utilisation.
* Managing parts inventory and stock performance.
* Ensuring compliance with manufacturer standards and KPIs.
* Delivering outstanding customer experience.
* Leading, coaching, and developing Aftersales Managers and their teams.
* Implementing continuous improvement initiatives within the aftersales department.
* Supporting marketing activity to promote aftersales services.
What we are looking for:
* Previously worked as Head of Aftersales, Aftersales Director, Group Aftersales Manager, Senior Aftersales Manager, Aftersales Manager or in similar role.
* Leadership experience in aftersales within the automotive industry.
* Background working with manufacturer standards and targets.
* Knowledge of workshops, service, and parts operations.
* Track record of driving performance and operational efficiency.
Whats on offer:
* Competitive salary
* Company car
* Pension scheme
* 30 days holiday, increasing with service
* Manufacturer training and development opportunities
* Health, wellbeing, and shopping membership
* Staff discounts and recognition schemes
* Long service awards and celebration events
* Inclusive company culture with career progression opportunities
Apply now for this fantastic Head of Aftersales opportunity to make a real impact across multiple sites.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Service Advisor Automotive Aftersales
Salary: £29,741 + Bonus (OTE £37,000+)
We are currently recruiting for an experienced and customer-focused Service Advisor to join a busy and professional automotive aftersales team.
This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment and takes pride in delivering a high standard of customer care.
The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring all service and repair work is managed efficiently and professionally.
Key Responsibilities
- Deliver outstanding customer service at all times, both face-to-face and over the phone
- Manage bookings for vehicle servicing, maintenance, and repairs
- Liaise with technicians to ensure work is completed on time and to a high standard
- Clearly explain vehicle faults, repairs, and costs to customers
- Prepare and manage job cards, invoices, and service documentation
- Maintain accurate customer and vehicle records
- Upsell relevant aftersales products and services where appropriate
- Ensure all administrative tasks are completed accurately and efficiently
Requirements
- Previous experience as a Service Advisor or within automotive customer service
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to multitask
- Confident using computer systems and dealership software
- Ability to work well under pressure in a busy environment
- High attention to detail
- Full UK driving licence (essential)
Working Hours
- Monday to Friday: 8:00am 6:00pm
- 1 hour lunch break
- 1 in 3 Saturdays: 8:00am 2:00pm (paid at enhanced rate)
Salary & Benefits
- Basic salary of £29,741
- Bonus scheme with £7,500 achievable OTE for a well-organised and driven individual
- 22 days annual leave plus bank holidays (increasing with service)
- Company pension scheme
- Employee discount schemes (including vehicle purchase and cycle to work)
- Health and wellbeing support services
- Free eye tests and seasonal flu vouchers
- Employee perks and event opportunities
Additional Information
- Applicants must have the right to work in the UK
- Driving licence checks will be carried out as part of the recruitment process
- Unfortunately, visa sponsorship is not available for this role
If youre a motivated Service Advisor looking to join a supportive and professional team with strong earning potential, apply today.....Read more...
Customer Services Executive required to join an industrial engineering aftersales support team who support industrial capital equipment customers and maximise account revenue.
Requirements
Engineering Equipment after sales support experience.
School qualification or office based apprenticeship.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team.....Read more...
We can offer an apprentice valuable skills within each of our three main departments providing valuable skills within all aspects of business administration.
Sales (including marketing)
Business Support (including accounts and HR)
Operations (including installation and aftersales)
The apprentice position would be working in each of the departments, giving the candidate experience of working in staff teams, liaising with other suppliers as well as working with the general public. We have an established team, who would provide support for the candidate to reach their full potential and identify which area of business they enjoy, with an aim for them to further their career. DW Windows have successfully recruited and supported apprentices in the past, who have been offered further employment once the apprenticeship ends.
Sales Support Assistant - To generate sales:
To work in a busy sales office answering incoming calls and making outbound calls to generate great sales leads
Book home sales appointments on our CRM system for the sales representatives to attend
Assist in calculating quotations and price guides for Windows and Doors for our residential customers, provide quotations to customers both verbally and written
Meet and greet customers in the showroom and provide sales information on our products and services
Understand the importance of marketing in generating sales
Business Support Assistant - To provide full business support in finances and HR:
To ensure all financial matters relating to the company are accurately completed and recorded on the Sage50 accounts management system
To ensure all customer payments are managed accurately. Manage supplier accounts and creditor invoices
Assist the business support coordinator to process the company payroll in liaison with the company accountant
Take customer payments daily and perform banking for the business
Ensure the customer CRM system is maintained
Operations Support Assistant:
Our aim is to complete all installations on time, to a high standard with a "right first time" approach. Our Operations Support Team are desk based, supporting our surveyors, installers and service engineers to make this happen.
Our Operations Department consists of three sub departments:
Planning Team
Live Installations Team
Aftersales Team
The Role - To provide a full installation service through to completion. Working in this department means being trained in all three areas with a view of specialising in one. This role involves liaising with customers, installers, surveyors and suppliers sometimes dealing with challenges.
Supporting the department in planning and co-ordinating all installations, this will mean liaising with installers to support them with live installations
Supporting the department in co-ordinating all aftersales calls, this will mean liaising with the service engineers to support them with in-guarantee calls
Ensuring installations are ready and all information and stock is ready for the fitting teams with clear and transparent instructions
Ordering products from suppliers
Working closely with the warehouse team to ensure deliveries have been received and in time for installations
Liaising with customers to ensure that the install is completed to full satisfaction
Provide an excellent level of customer service and influence the wider team to achieve the same
Training:
Business Administration Level 3 Standard
Relevant workplace training
Functional Skills if required
Training Outcome:To be decided upon completion of the qualification.Employer Description:Built on quality, affordability & reliability! We install Windows, Doors, Sliding Patios, French Doors and Bi-Fold Doors as well as Roofline (fascia, soffit & guttering) Porches, Conservatories and Orangeries with all associated building work. We are a local Wolverhampton installer, and we work on both domestic & commercial properties all over the West Midlands, Staffordshire and Shropshire. Here at DW Windows we would like to think that we are different to any other double-glazing company. We genuinely care about our customers, giving each one the level of service we would expect ourselves. We have a genuine pricing structure with no pushy sales tactics, high quality installers and a second to none aftersales service all delivered with affordability in mind. Our business has grown to where it is today through satisfied customers recommending us and complementing our products & customer service. Our GENUINE testimonials can be seen on our Website, Facebook Page and Trustpilot. We are a FENSA approved installer for our customers complete peace of mind. We provide our deposit protection insurance, and our insurance backed guarantee via the Plastic Windows Federation (PWF) all included in our prices. Our showroom in Coseley has 8 conservatories, 2 orangeries plus dozens of windows and doors on display over the showroom. We have been trading for 20 years and are a leader in window and door installation throughout the West Midlands.Working Hours :Working generally Monday - Friday 9.00am - 5.30pm and Saturday 9.00am - 4.00pm
NOTE: Business & Sales departments includes working every Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative....Read more...
You will be working in a busy BMW/MINI Parts Department. Parts Advisor's specific duties include:
Interaction with both trade and retail customers. You will be working with customers on a daily basis, both over the phone and face-to-face, to provide them with information and to sell them parts and accessories.Stock – this includes stock control and checks, as well as being responsible for ordering parts stock to be delivered at required times.Computer Systems – you will work on specialised computer systems, including computerised stock management systems and parts identification programmes.Vehicle Service / Sales support – you will support other Departments within the BMW Retailer, including workshop staff, to ensure they function effectively.All Aftersales Customer Service (Parts Advisor) Trainees attend the BMW Group Academy UK in Berkshire for their off-the-job training. The apprenticeship will have a strong focus on the retail environment and the high customer service expectations of BMW & MINI customers, as well as Service Advisor specific training. The training takes place over a 12-month period at the BMW Group Academy and has been designed to suit both Parts and Service Advisor roles.
During the time spent at your BMW Retailer, a mentor will be allocated to oversee the work-based learning programme. A BMW representative will also visit on a 12-weekly basis to set performance targets and ensure any development needs are being met.Training Outcome:On successful completion of the apprenticeship, you will be a qualified Parts Advisor. You will also gain a Level 2 Customer Service Practitioner. Following this, there are various opportunities for progression within the retailer.Employer Description:All Light Vehicle Technician, Aftersales Customer Service (Parts & Service) and Motorcycle Technician Apprentices will be employed at their local BMW Retailer, and will attend the BMW Group Academy for their training. The BMW Group Academy is based at Wokefield Park near Reading in Berkshire. All Bodyshop Technician (Paint & Panel) Apprentices will be employed at their local BMW Retailer or Bodyshop, and will attend our body training facility for their training. The body training facility is located in Milton Keynes.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
As a Paint Technician at SAGA, we know there’s no better feeling than seeing a customer's vehicle at the front of the workshop, waiting for them to collect it – it is what our business is built on.
Roles and Responsibilities:
Preparing paint spraying equipment
Preparing the bodywork of the vehicle
Mix paint by eye or using computer technology to ensure the best colour match
Applying several coats to the car, including primers, colours, and protective finishes
Solving paint application problems; defects, causes, and cures
Maintaining and cleaning equipment
Storing paints in the correct conditions
A certain amount of administration and customer interaction is also required:
Keeping a record of work carried out and time taken
Liaising with the customer or insurance company
Providing quotations and estimations
If this sounds like something of interest, then please apply to find out more! Training:This is a Vehicle Damage Paint Apprenticeship programme, delivered by Remit Group.
Awarding Body: Institute of the Motor Industry (IMI).
Training is delivered in the workplace and on block release at the Remit Automotive Academy in Derby. This means you will be required to stay in a hotel for 12 separate weeks (Mon – Fri) over the duration of the programme, which equals 4 weeks per year. All associated costs for training are met by the employer and there will be no cost to you.
You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks either in the workplace or remotely via Microsoft Teams, giving 1-2-1 advice and guidance to help you achieve the following IMI qualifications:
Vehicle Damage Paint Technician Level 3
Functional Skills Level 2 in English & Maths (if required)
Training Outcome:If you’re looking for a motor industry apprenticeship that could lead not just to a job but a long-term career with opportunities for promotion and progression, then this could be for you!Employer Description:At SAGA Truck & Van, our mission is to keep the country moving by supplying high-quality Mercedes-Benz and FUSO commercial vehicles to businesses across Hertfordshire, Kent, Essex, and East Anglia. Whether you need new trucks, new vans, or reliable used vehicles, we have a comprehensive selection to meet your business needs and budget requirements. Each of our state-of-the-art facilities is staffed by experienced professionals who specialise in commercial vehicle sales, servicing, and aftersales support. We understand that businesses rely on their fleets, so we provide tailored solutions for companies of all sizes, ensuring they stay on the road and operating efficiently.Our commitment doesn’t stop at vehicle sales. We provide a full suite of aftersales services to keep your commercial vehicles performing at their best. Our expert team offers: overnight servicing & MOTs, truck inspections, genuine parts & accessories, body repair and service contracts. All to minimise your downtime in the most efficient and cost-effective way possible.As the industry shifts towards sustainable transport solutions, we are fully equipped to support businesses transitioning to electric commercial vehicles.Working Hours :Monday-Friday, 8:30am-4:30pm.Skills: Attention to detail,Enthusiasm to learn,Initiative,Mechanically minded....Read more...
Opportunity has arisen for a Service Engineer to join a well-established provider of sustainable water-management systems, specialising in rainwater harvesting, greywater recycling and SuDS solutions.
As a Service Engineer, you will install, service and maintain specialist water management, pumping and mechanical and electrical systems, ensuring their reliable performance across customer sites.
This role offers a salary range of £40,000 - £45,000 and benefits. Product training will be provided.
Candidate must be within commutable distance of the office.
You will be responsible for:
? Carrying out site inspections and technical surveys
? Installing, commissioning and servicing mechanical and electrical systems
? Delivering planned and reactive maintenance
? Diagnosing faults and undertaking repairs
? Providing aftersales technical support and product testing
? Managing service visits, including travel and occasional overnight stays
? Participating in an on-call rota following training
? Supporting project coordination and related administrative duties
? Working both independently and as part of a wider engineering team
What we are looking for:
? Previously worked as a Field Service Engineer, Service Engineer, Plumber, Water Systems Engineer, Plumbing Systems Engineer, Pump Engineer, Pump Service Engineer, Water Treatment Engineer, Building Services Engineer or in a similar role.
? Background as field service supervisor, involving pumping systems, cooling systems or related technologies within construction or building services
? Recognised trade qualifications in plumbing or electrical engineering
? Experience leading or supervising site activities
? Strong customer-facing experience within the building services sector
? Ability to interpret technical (2D and 3D)drawings
? Good IT skills, including Microsoft Office,
? Full manual driving licence
What's on offer:
? Competitive salary
? Company pension
?....Read more...
An opportunity has arisen for a Car Sales Manager to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Car Sales Manager, you will lead the sales function, driving performance, profitability, and customer satisfaction across new and used vehicle operations.
This full-time role offers a salary range of £45,000 - £50,000, OTE £60,000 and benefits.
You will be responsible for:
? Leading and managing the sales team to achieve agreed targets and objectives
? Developing and delivering sales strategies across new and used vehicles, accessories, and value-added products
? Monitoring performance against KPIs and implementing improvements where required
? Driving high standards of customer experience and retention
? Supporting and coaching team members to maximise individual and collective performance
? Ensuring effective collaboration between sales and aftersales teams to enhance customer journey and repeat business
? Managing departmental budgets and contributing to business planning
? Maintaining compliance with relevant regulatory standards and brand requirements
? Identifying opportunities to increase revenue, including finance and insurance products
? Overseeing day-to-day operations to ensure efficiency and commercial success
What we are looking for:
? Previously worked as a Car Sales Manager, Sales Manager, General Sales Manager, Sales Controller, Automotive Sales Manager, Business Development Manager, Vehicle Sales Manager or in a similar role.
? At least 2 years of experience managing a franchised car dealership
? Strong track record of delivering sales performance and customer satisfaction
? Commercial awareness within the retail motor industry
? Experience in generating leads and promoting vehicle sales effectively
? Understanding of finance and insurance products within automotive sales
? Experience overseeing used car operations, including stock ....Read more...
An opportunity has arisen for a Service Advisor to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Service Advisor, you will be delivering high-quality aftersales experience through customer-facing service coordination and support.
This full-time permanent role offers a salary range of £27,500 - £33,000 and benefits.
You will be responsible for
? Acting as the first point of contact for customers both face to face and over the telephone
? Managing service bookings and keeping customers updated throughout the process
? Liaising with workshop and internal departments to ensure smooth workflow
? Supporting service-related administration and record keeping
? Advising customers on additional services such as maintenance plans and vehicle health checks
? Ensuring a consistently high standard of customer satisfaction and care
? Handling queries professionally and efficiently
What we are looking for
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Ideally have 1 year of experience working in a franchised car dealership
? Strong customer service focus with a professional and friendly approach
? Confident communication skills, both verbal and written
? Good IT literacy and ability to use dealership systems
? Ability to multitask and manage a busy workload effectively
? Full UK driving licence
What's on offer
? Competitive salary
? Performance-related bonus opportunities
? Company pension scheme
? Company Car
? Generous annual leave entitlement
? Bereavement leave
? Manufacturer and internal training and development support
? Employee wellbeing and recognition initiatives
? Staff discounts and benefits platform
? Career development opportunities within a growing organisation
This is a great opportunity for an experienced Service Advisor looking to join a resp....Read more...
Job Title: Vehicle Technician
Location: Colchester
Salary:£40,000 OTE
About Us: A top automotive dealership with 50 years of excellence in East Anglia. We pride ourselves on exceptional customer service and are seeking a skilled Vehicle Technician for our bustling workshop.
Responsibilities:
- Inspect, diagnose, and repair vehicles following manufacturer guidelines.
- Perform routine maintenance tasks including oil changes, servicing, and brake inspections.
- Use electronic video health checks for vehicle assessments.
- Maintain high-quality standards and address issues efficiently.
- Collaborate effectively with the team.
Requirements:
- Experience as a Vehicle Technician or relevant qualification with MOT tester certification.
- Strong knowledge of vehicle systems and diagnostic tools.
- Excellent problem-solving skills.
- Full UK Driving Licence.
Remuneration:
- Competitive basic wage plus performance-based bonuses.
- Time saved bonus system for efficiency.
Benefits:
- Ongoing training and development.
- Access to the latest technology and tools.
- Employee discounts, cycle to work scheme, health benefits, and more.
- 22 days holiday plus bank holidays.
How to Apply:
If youre interested in this Vacancy. Please click here to apply or contact Rachael on 07885881841 or send your CV to rachael.mortimer@holtautomotive.co.uk
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.....Read more...
Vehicle Technician - Swansea - Vehicle Technician
Location - Swansea
Job Title - Vehicle Technician
Salary - £26,000 - £28,000 - £34,000 OTE
We are working with a Volume dealership in the Swansea area who are looking for an experienced Vehicle Technician to join their busy Service Department in Swansea.
The Vehicle Technician role comes with a basic salary of £26,000 - £28,000 - £34,000 OTE with fantastic opportunities for progression.
- Hours: 40
- OTE £6,000
Key Vehicle Technician Roles and Responsibilities:
- Undertake maintenance, service, and repair activities on motor vehicles to the highest standard
- As the Vehicle Technician you will carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards
Minimum Vehicle Technician Requirements:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after a qualifying period, of working in a Dealership as a Vehicle Technician (or similar)
- Must have a Driving License
If you want to hear more about the Vehicle Technician role, please send us your CV by clicking apply now or by contacting Rachael Mortimer on +44 7885 881841 or rachael.mortimer@holtrecruitment.com.
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.....Read more...
What You Will Be Doing:
Greeting customers and helping them with service enquiries
Booking vehicles in for MOTs, servicing, and repairs
Learning how to communicate with technicians and keep customers updated
Helping prepare paperwork, job cards, and invoices
Using dealership systems to update records and manage bookings
Supporting the team with day-to-day admin tasks
Training:20% of time will be allocated to training and apprenticeship work.Training Outcome:This is a fantastic opportunity to start your career in automotive aftersales and gain valuable experience in a professional dealership setting.Employer Description:Haynes Bros. Ltd. is a long-established and respected name in the motor industry, with a proud heritage dating back to 1790. Based in the South East of England, we are a trusted dealer for a range of automotive brands and have built our reputation on delivering exceptional customer service, quality workmanship, and strong community values. We offer a professional and supportive working environment, with a strong focus on training, development, and career progression. Our experienced team is passionate about the automotive industry, and we are committed to helping the next generation of technicians build successful and rewarding careers. Joining Haynes Bros. Ltd. means becoming part of a company that values people, quality, and excellence in everything we do.Working Hours :Monday to Friday, with Saturday mornings on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:
Business Administrator Level 3
This apprenticeship is delivered through work-based learning. This means that all training is done at the workplace, eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
The most immediate post-apprenticeship role is that of a fully qualified Service Advisor
In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation
This role often serves as the foundation for more advanced career development within the aftersales function
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday between 08:00 to 16:30. 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:Your Career Awaits at Halliwell JonesAutomotive jobs across the Halliwell Jones GroupLooking for a rewarding, progressive career with Automotive’s leading brands such as KIA, BMW, MINI, BMW Motorrad and INEOS Grenadier? At Halliwell Jones, we give you just that and more. Working Hours :Apprentices will be expected to work Monday - Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
An opportunity has arisen for a Service Advisor to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Service Advisor, you will be delivering high-quality aftersales experience through customer-facing service coordination and support.
This full-time permanent role offers a salary range of £27,500 - £33,000 and benefits.
You will be responsible for
* Acting as the first point of contact for customers both face to face and over the telephone
* Managing service bookings and keeping customers updated throughout the process
* Liaising with workshop and internal departments to ensure smooth workflow
* Supporting service-related administration and record keeping
* Advising customers on additional services such as maintenance plans and vehicle health checks
* Ensuring a consistently high standard of customer satisfaction and care
* Handling queries professionally and efficiently
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Ideally have 1 year of experience working in a franchised car dealership
* Strong customer service focus with a professional and friendly approach
* Confident communication skills, both verbal and written
* Good IT literacy and ability to use dealership systems
* Ability to multitask and manage a busy workload effectively
* Full UK driving licence
What's on offer
* Competitive salary
* Performance-related bonus opportunities
* Company pension scheme
* Company Car
* Generous annual leave entitlement
* Bereavement leave
* Manufacturer and internal training and development support
* Employee wellbeing and recognition initiatives
* Staff discounts and benefits platform
* Career development opportunities within a growing organisation
This is a great opportunity for an experienced Service Advisor looking to join a respected automotive business with strong values and genuine career progression.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Opportunity has arisen for a Service Engineer to join a well-established provider of sustainable water-management systems, specialising in rainwater harvesting, greywater recycling and SuDS solutions.
As a Service Engineer, you will install, service and maintain specialist water management, pumping and mechanical and electrical systems, ensuring their reliable performance across customer sites.
This role offers a salary range of £40,000 - £45,000 and benefits. Product training will be provided.
Candidate must be within commutable distance of the office.
You will be responsible for:
* Carrying out site inspections and technical surveys
* Installing, commissioning and servicing mechanical and electrical systems
* Delivering planned and reactive maintenance
* Diagnosing faults and undertaking repairs
* Providing aftersales technical support and product testing
* Managing service visits, including travel and occasional overnight stays
* Participating in an on-call rota following training
* Supporting project coordination and related administrative duties
* Working both independently and as part of a wider engineering team
What we are looking for:
* Previously worked as a Field Service Engineer, Service Engineer, Plumber, Water Systems Engineer, Plumbing Systems Engineer, Pump Engineer, Pump Service Engineer, Water Treatment Engineer, Building Services Engineer or in a similar role.
* Background as field service supervisor, involving pumping systems, cooling systems or related technologies within construction or building services
* Recognised trade qualifications in plumbing or electrical engineering
* Experience leading or supervising site activities
* Strong customer-facing experience within the building services sector
* Ability to interpret technical (2D and 3D)drawings
* Good IT skills, including Microsoft Office,
* Full manual driving licence
What's on offer:
* Competitive salary
* Company pension
* Company mobile phone
* Travel expenses covered
* 22 days holiday entitlement plus Bank Holidays
* Structured product and technical training
* Opportunity to work on varied projects across multiple sites
This is a great opportunity for a Service Engineer seeking a varied field-based role with strong training and long-term prospects.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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The day-to-day tasks include:
Observing and assisting technicians
Following health and safety procedures
Servicing
MOTs
All aspects of vehicle maintenance and repair
Training:Not only will apprentices be working and be trained at a DAF garage, but they will also attend our DAF Academy in Nottingham four times a year, for two-week periods, to work towards their Heavy Vehicle Service and maintenance technician standard.
A Skills Coach will visit at least every 28 days as part of a close support network, to ensure that apprentices are both enjoying and succeeding in their course.
An Apprentice’s training includes:
Technical Certificate - IMI Diploma Heavy Vehicle Maintenance and Repair
Functional Skills in English, maths and ICT (if required)
Recognised Welding Certificate
Apprenticeship standard - Heavy vehicle service and maintenance technician level 3
Training Outcome:DAF believes in providing an extensive, high-quality apprenticeship which gives their apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and with such a wide range of skills instilled, an apprentice can move into any other area of the motor industry.Employer Description:Motus Commercials DAF is committed to supporting truck operators to the highest standards, maximising vehicle availability and uptime. We offer a wide range of product and service solutions to meet the varying needs of individual vehicle users.
Leading Aftersales SupportOur intention is to provide vehicle and after sales packages on an efficient, value for money basis recognising individual applications and needs. Many of our DAF locations are open for service 24 hours a day and others for extended hours – giving flexibility and optimising vehicle availability.
Developing our TeamsWe have a demonstrable commitment to continuous technical training – for both sales and technical colleagues – including a substantial apprentice programme.
Working with YouWe also support our customers’ interests through industry associate memberships of SOE/IRTE, Freight Transport Association and Road Haulage Association.Working Hours :Monday to Friday, 9.00am to 5.00pm, shifts, may work evenings and weekends.Skills: Communication skills,Attention to detail,Problem solving skills....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:The Best Journeys Start Here.
People, talent, teamwork, culture. At Citygate, we’re driven by many things, but they all revolve around you.
We’re dedicated to your progression, growth and success. In fact, our business is built on people like you and we don’t ever take that for granted. That’s why we continually invest in training, development and more – to help our people be the best they can be.
As you can tell, we’re all about moving careers forward. But it doesn’t stop there. By working with leading brands within the exciting and innovative automotive space, you can help drive our industry as we prepare for a future of electrifying change.Working Hours :Apprentices will be expected to work Monday - Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
An opportunity has arisen for a Car Sales Manager to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Car Sales Manager, you will lead the sales function, driving performance, profitability, and customer satisfaction across new and used vehicle operations.
This full-time role offers a salary range of £45,000 - £50,000, OTE £60,000 and benefits.
You will be responsible for:
* Leading and managing the sales team to achieve agreed targets and objectives
* Developing and delivering sales strategies across new and used vehicles, accessories, and value-added products
* Monitoring performance against KPIs and implementing improvements where required
* Driving high standards of customer experience and retention
* Supporting and coaching team members to maximise individual and collective performance
* Ensuring effective collaboration between sales and aftersales teams to enhance customer journey and repeat business
* Managing departmental budgets and contributing to business planning
* Maintaining compliance with relevant regulatory standards and brand requirements
* Identifying opportunities to increase revenue, including finance and insurance products
* Overseeing day-to-day operations to ensure efficiency and commercial success
What we are looking for:
* Previously worked as a Car Sales Manager, Sales Manager, General Sales Manager, Sales Controller, Automotive Sales Manager, Business Development Manager, Vehicle Sales Manager or in a similar role.
* At least 2 years of experience managing a franchised car dealership
* Strong track record of delivering sales performance and customer satisfaction
* Commercial awareness within the retail motor industry
* Experience in generating leads and promoting vehicle sales effectively
* Understanding of finance and insurance products within automotive sales
* Experience overseeing used car operations, including stock management
* Have good IT and communication skills
What's on offer:
* Competitive salary
* Performance-related earnings
* Company vehicle
* Pension scheme
* Employee discounts
* Company awards
* Ongoing manufacturer training and career development
* Generous holiday allowance, increasing with service
* Health and wellbeing support initiatives
* Staff discounts and recognition schemes
* Regular team and company events
This is a great opportunity to take the next step in your career within a progressive automotive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Key Account Manager – Data Centres / UPS Systems
Location: Field-based (UK-wide, with head office in Hertfordshire)
Salary: Competitive + Bonus + Car Allowance + Benefits
Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure?
An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division. This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets.
As Key Account Manager – Data Centres / UPS Systems, you will:
Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors.
Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention.
Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks.
Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades.
Understand each client’s operational requirements, providing tailored technical and commercial solutions that add value.
Prepare account development plans, forecasts, and performance reports to support business objectives.
Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support.
Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness.
Key Skills Required for this Key Account Manager – Data Centres / UPS System job:
Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure.
Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments.
Strong technical understanding of UPS, DC power, and cooling systems.
Excellent relationship-building and communication skills, with a customer-first approach.
Self-motivated, proactive, and commercially focused, capable of working independently.
Full UK driving licence and willingness to travel extensively across the UK.
This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You’ll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider.
To apply for this Key Account Manager – Data Centres / UPS Systems role, please send your CV to NDrain@redlinegroup.Com Or call 01582 878828 / 07961 158786 for more information.....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Further details will be made available at a later date
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Welcome to Group 1 Ford Basingstoke, located on Aldermaston Road, Hampshire.
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Ford test-drive, book an Ford service or MOT, value your current Ford or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.Working Hours :Monday - Friday, 8.30am - 5.30pm.
However, each of our dealers will have different requirements (TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
