An exciting opportunity for an apprentice to work alongside qualified Honda technicians where you will be fully trained in all aspects of maintenance and repair of motorcycles from routine servicing to electrical fault diagnostics
Duties will include:
You will be an Apprentice Service and Diagnostic Motorcycle Technician in a busy workshop environment
You will carry out tasks relevant to maintaining and repairing motorcycles
To assist qualified technicians with servicing and repairs
To observe best work practices, develop and maintain skill levels in all aspects of repair, service, and maintenance of motorcycles
To maintain a clean and safe work environment
To maintain personal standards of dress, cleanliness and hygiene, consistent with the standards laid down by the company
To be responsible for the safety of yourself and others, using protective equipment when required
To develop and maintain a thorough and current product knowledge
To ensure a consistently high level of quality and workmanship
To advise the Workshop Controller or Service Advisor of any additional work necessary on a vehicle during servicing
Assistance with any other tasks as required
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Possible career progression opportunities include Master Technician, Service or Aftersales Department Management or even Dealership Management.
Upon completion, you’ll earn qualifications that will give you a competitive edge in the industry, including:
Level 3 Motorcycle Technician (Repair and Maintenance) Apprenticeship Standard
Honda Maintenance Technician Award
Functional Skills in maths and English Level 2
Honda Maintenance Technician Award
First aid for appointed persons
Employer Description:Here at Norton Way Group, we are committed to cultivating a positive and collaborative work environment, where we work together towards common goals and celebrate one another’s successes, are flexible and adaptable, and adopt a caring attitude centred around wellbeing.Working Hours :Five days a week, including Saturdays. Exact working days and times to be confirmed.
40 hours a week.Skills: Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Carry out routine servicing and maintenance checks on light vehicles.
Assist with diagnostics and repairs of mechanical and electrical faults.
Complete vehicle health checks and relevant service documentation.
Work alongside qualified technicians to learn advanced repair techniques.
Ensure tools and equipment are used safely and maintained properly.
Training:The apprentice will receive a combination of on-the-job training at our workshop and off-the-job training at the Ford approved training centre.
Training will take place in blocks of one week at a time at the manufacturer’s training facility, which may require overnight stays.
While at work, the apprentice will learn alongside qualified technicians, gaining hands-on experience and support.
Training sessions are scheduled throughout the year, typically every 6–8 weeks, depending on the programme structure.
This blended approach ensures strong technical skills, practical experience, and industry-recognised qualifications.Training Outcome:Upon successful completion of the apprenticeship, there are several exciting career progression routes available, including:
Qualified Light Vehicle Technician, with opportunities to specialise in diagnostics, electrical systems, or hybrid/electric vehicles.
Senior Technician or Master Technician roles with increased responsibility and technical expertise.
Workshop Controller, Service Advisor, or Aftersales Manager, for those interested in leadership or customer-facing roles.
Further training and development through the manufacturer’s training programmes, leading to industry-recognised advanced qualifications.This apprenticeship is a solid foundation for a long-term career in the motor industry.Employer Description:Haynes Bros. Ltd. is a long-established and respected name in the motor industry, with a proud heritage dating back to 1790. Based in the South East of England, we are a trusted dealer for a range of automotive brands and have built our reputation on delivering exceptional customer service, quality workmanship, and strong community values.
We offer a professional and supportive working environment, with a strong focus on training, development, and career progression. Our experienced team is passionate about the automotive industry, and we are committed to helping the next generation of technicians build successful and rewarding careers.
Joining Haynes Bros. Ltd. means becoming part of a company that values people, quality, and excellence in everything we do.Working Hours :Monday to Friday. May work weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
An exciting opportunity for an apprentice to work alongside qualified Honda technicians where you will be fully trained in all aspects of maintenance and repair of cars from routine servicing to electrical fault diagnostics.
You will be an Apprentice service and diagnostic car technician in a busy workshop environment
You will carry out tasks relevant to maintaining and repairing cars
To assist qualified technicians with servicing and repairs
To observe best work practices, develop and maintain skills levels in all aspects of repair, service and maintenance of cars
To maintain a clean and safe work environment
To maintain personal standards of dress, cleanliness and hygiene, consistent with the standards laid down by the company
To be responsible for the safety of yourself and others, using protective equipment when required
To develop and maintain a thorough and current product knowledge
To ensure a consistently high level of quality and workmanship
To advise the Workshop Controller or Service Advisor of any additional work necessary on a vehicle during servicing
Assistance with any other tasks as required
Training:
Training consists of 17 weeks block training over a 3-year period with the remainder of your time being spent at a Honda retailer where practical training and guidance will be provided
You will be working towards an Advanced Motor Vehicle Service and Maintenance Technician - Light Vehicle Apprenticeship (Level 3 qualification) along with Functional Skills in maths and English at Level 2
Honda Challenge Personal Development Programme
You will also work towards Honda internal qualifications
As part of your training, you will attend our Honda Apprenticeship technical centre in Bracknell for block release training (accommodation and transport costs will be covered by your employer)
Training Outcome:
Possible career progression opportunities include Master Technician, Service or Aftersales Department Management or even Dealership Management
Employer Description:Horizon Honda has been selling and caring for vehicles for over 52 years. Our first Honda showroom opened in March 1971 in Poole. Since the Group was formed in 1971, our core values have been consistent honesty & integrity, and these have underpinned our growth, allowing us to become one of the largest private motor groups in the UK.
With over 70 years of engineering passion, Honda have a long and proud history of automotive excellence – delivering impressive performance and award winning reliability.Working Hours :Monday - Friday (occasional Saturdays), times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,• Professional Attitude,Ability to Build Rapport,Self-Motivated,Confident,Adaptable....Read more...
You will have the opportunity to gain new skills and knowledge whilst carrying out maintenance and repairs on heavy vehicles over 3.5 tonnes in your workplace, this will include mechanical, pneumatic, hydraulic, and electrical vehicle systems.
You will be immersed in the fast paced and thriving world of the automotive industry. The tasks you will face will be ever changing, with new technologies and diagnostic techniques constantly being introduced.
Some of the tasks you will be working on include:
Servicing vehicles – carrying out checks and general maintenance according to the manufacturers’ guidelines.
Repairing and replacing faulty parts and components.
Maintaining repair and service records
Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:We are committed to providing you with all the support and training you need to gain your Apprenticeship Qualification and to develop your career further with us. As a company we love to help our employees by encouraging them, this could open up even more career opportunities.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery.
Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.
Today, Dennis Eagle manufactures over 1,000 units per year for UK local authorities and private sector contractors. In addition, it has a continually expanding customer base overseas, including in continental Europe, Scandinavia, Australia and the U.S.A.
The company has consistently led the low entry chassis market, and its Elite 6 cab has been proven to offer an unparalleled standard of direct driver visibility and cyclist safety. As a result of the company’s expertise in developing large trucks with high visibility cabs for use in urban environments, it was approached by TfL to take part in the Construction Logistics and Community Safety (CLOCS) initiative.
This has led to the development of an Urban Safety Vehicle range, which currently includes skip-loader, tipper and tipper grab variants, with plans to introduce a number of other body options moving forward.Working Hours :Monday to Friday
08:00 - 16:30Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
You will have the opportunity to gain new skills and knowledge whilst carrying out maintenance and repairs on heavy vehicles over 3.5 tonnes in your workplace, this will include mechanical, pneumatic, hydraulic, and electrical vehicle systems.
You will be immersed in the fast paced and thriving world of the automotive industry. The tasks you will face will be ever changing, with new technologies and diagnostic techniques constantly being introduced.
Some of the tasks you will be working on include:
Servicing vehicles – carrying out checks and general maintenance according to the manufacturers’ guidelines.
Repairing and replacing faulty parts and components.
Maintaining repair and service records
Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:We are committed to providing you with all the support and training you need to gain your Apprenticeship Qualification and to develop your career further with us. As a company we love to help our employees by encouraging them, this could open up even more career opportunities.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery.
Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.
Today, Dennis Eagle manufactures over 1,000 units per year for UK local authorities and private sector contractors. In addition, it has a continually expanding customer base overseas, including in continental Europe, Scandinavia, Australia and the U.S.A.
The company has consistently led the low entry chassis market, and its Elite 6 cab has been proven to offer an unparalleled standard of direct driver visibility and cyclist safety. As a result of the company’s expertise in developing large trucks with high visibility cabs for use in urban environments, it was approached by TfL to take part in the Construction Logistics and Community Safety (CLOCS) initiative.
This has led to the development of an Urban Safety Vehicle range, which currently includes skip-loader, tipper and tipper grab variants, with plans to introduce a number of other body options moving forward.Working Hours :Monday to Friday
08:00 - 16:30Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Once the body repair technicians have worked on repairing the vehicle, it will then be your job to follow defined processes to restore the vehicle to a high-quality paint finish. Modern paints preparation and refinishing techniques are becoming increasingly complex, and it is essential that today's paint technicians are fully conversant with the most recent technology.
This is an unmatched opportunity with excellent training and superb future career prospects. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.
Tasks the successful candidate can be expected to carry out:
Repair of minor scratches and dents
Preparation of new and repaired panels for refinishing
Preparing vehicle surfaces for masking and priming
Paint refinishing techniques paint detailing
Paint detailing and buffing
Polishing the paintwork of the panel to a suitable finish
Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:As a company we are committed to providing development and training opportunities to our employees. This apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career within our company.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery. Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry. Today, Dennis Eagle manufactures over 1,000 units per year for UK local authorities and private sector contractors. In addition, it has a continually expanding customer base overseas, including in continental Europe, Scandinavia, Australia and the U.S.A. The company has consistently led the low entry chassis market, and its Elite 6 cab has been proven to offer an unparalleled standard of direct driver visibility and cyclist safety. As a result of the company’s expertise in developing large trucks with high visibility cabs for use in urban environments, it was approached by TfL to take part in the Construction Logistics and Community Safety (CLOCS) initiative. This has led to the development of an Urban Safety Vehicle range, which currently includes skip-loader, tipper and tipper grab variants, with plans to introduce a number of other body options moving forward.Working Hours :Monday to Thursday, 06:00 - 15:30.Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Intercounty Truck & Van know how important it is to keep your vehicle moving, which is why they are there every step of the way with each dealership offering extended workshop availability.
If you have an interest in the motor industry and want to work in a hands-on role where you can problem solve and make a real contribution as part of a team, this apprenticeship is the perfect place to start!
Duties will include:
Work alongside a qualified Technician to learn how to carry out repairs according to Daimler procedures in a safe and responsible manner
Be trained on how to service, maintain and repair Daimler vehicles which have the latest technology
Learn the fundamentals of heavy vehicle technologies – heavy vehicle chassis, engine, fuels, transmissions, hydraulic and air braking, electrical systems, and testing
Be taught how to setup accessories and specific equipment on the vehicles
Ensure appropriate work logs are kept for all vehicles, and all job cards and service sheets are completed in a timely manner
Keep high levels of morale and focus to ensure the highest possible levels of productive efficiency, quality of workmanship, and production finish in order to sustain growth in customer confidence in the service provided
Training:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby.
There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:
Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification. After this we will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician
Employer Description:Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for over 20 years, now covering the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire, Bedfordshire and Lincolnshire - conveniently located to keep your vehicle moving. We offer the sale of the award winning Mercedes-Benz and FUSO Canter Commercial Vehicle range, as well as aftersales solutions designed to fulfil your needs. At Intercounty Truck & Van we never forget that offering the market’s finest commercial vehicles is one thing, but even the best trucks and vans are only as good as the support behind them. We know how important it is to keep your vehicle moving, which is why we are here every step of the way with each dealership offering extended workshop availability. We recognise that the standards of customer service we offer in every area of our business are fundamental to our growth, success and on-going relationships with our customers and we welcome any feedback that you have on any of the services that we offer and look forward to working with you for the road ahead.Working Hours :Monday - Friday, 8.00am - 4.30pmSkills: Enthusiasm to learn,Mechanically minded....Read more...
Intercounty Truck & Van know how important it is to keep your vehicle moving, which is why they are there every step of the way with each dealership offering extended workshop availability.If you have an interest in the motor industry and want to work in a hands-on role where you can problem solve and make a real contribution as part of a team, this apprenticeship is the perfect place to start!
Work alongside a qualified Technician to learn how to carry out repairs according to Daimler procedures in a safe and responsible manner
Be trained on how to service, maintain and repair Daimler vehicles which have the latest technology
Learn the fundamentals of heavy vehicle technologies – heavy vehicle chassis, engine, fuels, transmissions, hydraulic and air braking, electrical systems, and testing
Be taught how to setup accessories and specific equipment on the vehicles
Ensure appropriate work logs are kept for all vehicles, and all job cards and service sheets are completed in a timely manner
Keep high levels of morale and focus to ensure the highest possible levels of productive efficiency, quality of workmanship, and production finish in order to sustain growth in customer confidence in the service provided
Training:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification. After this we will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician.Employer Description:Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for over 20 years, now covering the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire, Bedfordshire and Lincolnshire - conveniently located to keep your vehicle moving. We offer the sale of the award winning Mercedes-Benz and FUSO Canter Commercial Vehicle range, as well as aftersales solutions designed to fulfil your needs. At Intercounty Truck & Van we never forget that offering the market’s finest commercial vehicles is one thing, but even the best trucks and vans are only as good as the support behind them. We know how important it is to keep your vehicle moving, which is why we are here every step of the way with each dealership offering extended workshop availability. We recognise that the standards of customer service we offer in every area of our business are fundamental to our growth, success and on-going relationships with our customers and we welcome any feedback that you have on any of the services that we offer and look forward to working with you for the road ahead.Working Hours :Monday - Friday, 8.00am - 4:30pm.Skills: Enthusiasm to learn,Mechanically minded....Read more...
Intercounty Truck & Van know how important it is to keep your vehicle moving, which is why they are there every step of the way with each dealership offering extended workshop availability.If you have an interest in the motor industry and want to work in a hands-on role where you can problem solve and make a real contribution as part of a team, this apprenticeship is the perfect place to start!• Work alongside a qualified Technician to learn how to carry out repairs according to Daimler procedures in a safe and responsible manner• Be trained on how to service, maintain and repair Daimler vehicles which have the latest technology• Learn the fundamentals of heavy vehicle technologies – heavy vehicle chassis, engine, fuels, transmissions, hydraulic and air braking, electrical systems, and testing• Be taught how to setup accessories and specific equipment on the vehicles• Ensure appropriate work logs are kept for all vehicles, and all job cards and service sheets are completed in a timely manner• Keep high levels of morale and focus to ensure the highest possible levels of productive efficiency, quality of workmanship, and production finish in order to sustain growth in customer confidence in the service providedTraining:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve: • IMI Heavy Vehicle Service and Maintenance Technician Level 3Training Outcome:Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification. After this we will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician.Employer Description:Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for over 20 years, now covering the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire, Bedfordshire and Lincolnshire - conveniently located to keep your vehicle moving. We offer the sale of the award winning Mercedes-Benz and FUSO Canter Commercial Vehicle range, as well as aftersales solutions designed to fulfil your needs. At Intercounty Truck & Van we never forget that offering the market’s finest commercial vehicles is one thing, but even the best trucks and vans are only as good as the support behind them. We know how important it is to keep your vehicle moving, which is why we are here every step of the way with each dealership offering extended workshop availability. We recognise that the standards of customer service we offer in every area of our business are fundamental to our growth, success and on-going relationships with our customers and we welcome any feedback that you have on any of the services that we offer and look forward to working with you for the road ahead.Working Hours :Monday- Friday
8:00am- 4:30pmSkills: Enthusiasm to learn,Mechanically minded....Read more...
Intercounty Truck & Van know how important it is to keep your vehicle moving, which is why they are there every step of the way with each dealership offering extended workshop availability.If you have an interest in the motor industry and want to work in a hands-on role where you can problem solve and make a real contribution as part of a team, this apprenticeship is the perfect place to start!
Work alongside a qualified Technician to learn how to carry out repairs according to Daimler procedures in a safe and responsible manner
Be trained on how to service, maintain and repair Daimler vehicles which have the latest technology
Learn the fundamentals of heavy vehicle technologies – heavy vehicle chassis, engine, fuels, transmissions, hydraulic and air braking, electrical systems, and testing
Be taught how to setup accessories and specific equipment on the vehicles
Ensure appropriate work logs are kept for all vehicles, and all job cards and service sheets are completed in a timely manner
Keep high levels of morale and focus to ensure the highest possible levels of productive efficiency, quality of workmanship, and production finish in order to sustain growth in customer confidence in the service provided
Training:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification. After this we will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician.Employer Description:Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for over 20 years, now covering the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire, Bedfordshire and Lincolnshire - conveniently located to keep your vehicle moving. We offer the sale of the award winning Mercedes-Benz and FUSO Canter Commercial Vehicle range, as well as aftersales solutions designed to fulfil your needs. At Intercounty Truck & Van we never forget that offering the market’s finest commercial vehicles is one thing, but even the best trucks and vans are only as good as the support behind them. We know how important it is to keep your vehicle moving, which is why we are here every step of the way with each dealership offering extended workshop availability. We recognise that the standards of customer service we offer in every area of our business are fundamental to our growth, success and on-going relationships with our customers and we welcome any feedback that you have on any of the services that we offer and look forward to working with you for the road ahead.Working Hours :Monday - Friday, 8.00am - 4:30pm.Skills: Enthusiasm to learn,Mechanically minded....Read more...
Intercounty Truck & Van know how important it is to keep your vehicle moving, which is why they are there every step of the way with each dealership offering extended workshop availability.
If you have an interest in the motor industry and want to work in a hands-on role where you can problem solve and make a real contribution as part of a team, this apprenticeship is the perfect place to start!
Work alongside a qualified Technician to learn how to carry out repairs according to Daimler procedures in a safe and responsible manner
Be trained on how to service, maintain and repair Daimler vehicles which have the latest technology
Learn the fundamentals of heavy vehicle technologies - heavy vehicle chassis, engine, fuels, transmissions, hydraulic and air braking, electrical systems, and testing
Be taught how to setup accessories and specific equipment on the vehicles
Ensure appropriate work logs are kept for all vehicles, and all job cards and service sheets are completed in a timely manner
Keep high levels of morale and focus to ensure the highest possible levels of productive efficiency, quality of workmanship, and production finish in order to sustain growth in customer confidence in the service provided
Training:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby. There is a total of 16 x 1-week blocks over the 32-month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you.
You will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification. After this we will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician.Employer Description:Intercounty Truck & Van Ltd has been operating as a Mercedes-Benz franchise for over 20 years, now covering the five counties of Northamptonshire, Cambridgeshire, Buckinghamshire, Bedfordshire and Lincolnshire - conveniently located to keep your vehicle moving. We offer the sale of the award winning Mercedes-Benz and FUSO Canter Commercial Vehicle range, as well as aftersales solutions designed to fulfil your needs. At Intercounty Truck & Van we never forget that offering the market’s finest commercial vehicles is one thing, but even the best trucks and vans are only as good as the support behind them. We know how important it is to keep your vehicle moving, which is why we are here every step of the way with each dealership offering extended workshop availability. We recognise that the standards of customer service we offer in every area of our business are fundamental to our growth, success and on-going relationships with our customers and we welcome any feedback that you have on any of the services that we offer and look forward to working with you for the road ahead.Working Hours :Monday - Friday 8am - 4:30pmSkills: Enthusiasm to learn,Mechanically minded....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service.
The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The programme typically lasts for 14 months, and you’ll achieve a nationally recognised qualification
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Startin is a family-owned Motor business, trading since 1840 and always within or around Worcestershire. We have an enviable reputation for customer care and our business grows on its recommendation from our customers. We would be delighted to have you as a Startin Vauxhall Customer.
Here at Startin Vauxhall Redditch, you can browse through the entire Vauxhall Range. Staff are on hand to find you the perfect Vauxhall. We provide expertise to customers in Redditch, Worcestershire and the surrounding areas in the Midlands – including Bromsgrove, Alcester, Alvechurch, Bidford-on-Avon, Cotteridge, Feckenham and Selly Oak.
We can look after your car needs, be it an outright purchase or finance sale, a fleet or business requirement or Motability sales & information. We have a forecourt brimming with Approved Used Vauxhalls too. Not forgetting the great aftersales backup with a fully equipped service department, spares/accessories and Vauxhall apparel.
Call us today on 01527 918032 to speak to a member of our team and your Vauxhall dealer in Redditch.Working Hours :Monday - Friday, between 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
Main Tasks & Responsibilities:
Marcomms Performance Analytics:
Support the Marketing Strategy and Planning Manager in the production of scheduled dashboards covering all the main business KPIs relating to marketing performance. Data will be securely collected from multiple trusted sources and collated in management reporting dashboards for review and further analysis by members of the Nissan management team
Data must be presented aligned to company procedures and industry recognised best practice, and will involve production of graphs and infographic layouts
Reporting results to be validated with cross-checking and relevant comparison to identify faults in data and to ensure data quality.
Outcomes from reports to be presented through line management meetings, distributed within the company to relevant stakeholders, and presented at team meetings
Production of weekly management committee report summaries, collating data from weekly performance reports to reproduce in summary presentations
Dealer Marketing Analysis:
Working with the Dealer Retail Manager, analyse existing structured and unstructured data to produce granular reports focused on zone and dealer performance using basic statistical methods to analyse the data covering e.g., volume and conversion metrics, performance vs. target and trends over time, in order to support collaboration between the Dealer Marketing team, Field teams and Dealers
1. Digital Support – Nissan.co.uk
§ Working with the vehicle product managers and the local and regional digital teams, become the single point of contact for updates to vehicle specification, pricing and performance data on the website.
§ Manage daily e-commerce processes, including monitoring and solving stock errors, refunds and sales follow-up, and become the key point of contact for the field team and dealer queries.
§ Monitor and report on website customer satisfaction metrics, highlighting trends and issues to the digital team.
§ Using Adobe Analytics, become able to produce ad-hoc reporting to help explain behaviours observed in weekly website and campaign analysis reports.
Marcomms Support:
Scheduled data reports: following Nissan security and compliance process for any data to be stored, managed and shared securely, produce all regularly scheduled extract requirements that supports Nissan’s marketing activities e.g. order data file extracts downloaded and formatted to share with CRM agency for support to Welcome and EAP programmes, First Party Data extracts for Social media lead gen targeting campaigns
General project and administrative support to the Marketing Comms team using data management skills to support project management within the team e.g. scheduling key meetings, meeting minutes, task lists and response follow-up actions, budget tracking support etc.
Special project opportunities to support the delivery of the Nissan Business Plan by supporting ad hoc analysis requests in the area of media performance, website analytics and lead management
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Data Analyst Level 4 apprenticeship standard. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining a Level 4 Data qualification.Training Outcome:
Potential for permanent role after completion of apprenticeship for the right candidate
Employer Description:We are the Sales & Marketing Headquarters for Nissan in the UK. It is our aim to ensure that the Nissan brand and product portfolio are successfully communicated in order for us to maintain our strong presence in the UK marketplace. To do this, we ensure that we achieve excellence throughout our sales operations & distribution in the UK, and deliver on our customer promises. Our key functions are Aftersales, Marketing, Network Development & Customer Quality and Sales; finally, our support functions are integral in enabling everyone to deliver their overall strategies. All our employees have the opportunity to gain great autonomy, experience, and international exposure in our stimulating, diverse, and dynamic environment. Our continued success is driven by our ability to produce high quality vehicles, at a competitive and accessible value and we want you to join us in defining how we shape the future of innovation in mobility, connectivity and electrification.Working Hours :9.00am - 5:15pm (Monday to Thursday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Recruit4staff are proud to be working with our client, a leading Building Services company, in their search for a Technical QA Manager to work from their Head Office in Bromborough, working across multiple projects UK wide, with regular lodging away.For the successful Technical QA Manager our client is offering:
Basic salary of up to £55,000 per annum (Negotiable depending on experience)Working hours: 40 per week, Mon- Thurs 8:30-17:00 and Fri 8:30-16:30Company PensionDiscretionary Company BonusCar Allowance24 days Holiday + bank holidaysPermanent Role
The Role - Technical QA Manager:
Working on high rise residential MEP projects for commercial customers across the UKSupervise the project delivery / QA of our in-house and sub-contract site teams, and act as the day-to-day co-ordination contact between our site teams, other trades, the office, and as required also the client/main contractor.Keep the contract management team informed of progress, changes, and foreseeable issues etcEnsure all works are compliant and installed to specification and the appropriate British/European Standards as applicable.Ensure that all contract deliverables are met, including ensuring all QA records and handover packs are complete and any agreed milestones are achieved.Ensure team focus on key points of failure and ensure risks are eliminated/mitigated. For this role, this means a particular focus on: regulatory compliance, escape of water risks, fire/life safety efficacy risks, agreed programme, and contract deliverables. Co-ordinate (and as required undertake) site quality inspection works, verify, and sign-off completed inspectionsContribute to the team as required in respect of production of technical, programme, and QA project updates and site progress meetings.Ensure personnel are suitably trained for the tasks and equipment they are using to install. E.g. Proper use of crimps etc. Perform periodic checks to ensure such technical training / good practices are being followed.Ensure materials and equipment are suitably selected, received, protected/used, and site logistics/methods suitably planned to ensure quality is not compromised at any stage. Ensure equipment is calibrated when this is required for proper use.Ensure all relevant procedures are followed, maintain site records, and assist with site auditing requirements.To stand in for Site Supervisors on an as/when basis when required to do so on site.Ensure all installations are completed in accordance with the latest drawing/specification revisions and relevant standards.Plan for and ensure ITP requirements are met and relevant notices are raised at the appropriate time, and stage sign offs are achieved as applicable.Provide post-completion defects/aftersales/call-out response support as may be required from time to time. This may include hands on work troubleshooting and solving issues, as well as resourcing and organising/supervising any remedial/repair/PPM works.Ensure NCR processes are followed, actions closed out, and lessons learnt are appropriately shared.
What we are looking for in the successful Technical QA Manager
Relevant Trade background or previous experience in similar role - ESSENTIALTime served experienced City & Guilds qualified Engineer with minimum relevant NVQ3 (or equivalent) in relevant discipline. - ESSENTIALProven track record of MEP on site supervision experience as non-working supervisor on fast pace high rise residential / student / BTR projects. - ESSENTIALSolid experience in running teams on site including new build and refurbishment site works planning/co-ordination, and driving programme on fast paced sites. - ESSENTIALPractical time-served hands-on competence in mechanical installation, commissioning, trouble-shooting, and sub-contractor management. - ESSENTIALStrong knowledge of common MEP points of failure and key risks, failure prevention/mitigation strategies, and acute awareness of the importance of timeliness and thoroughness of QA processes - in step with the build sequence. - ESSENTIALExperienced in ISO-9001:2015/ ISO-45001:2015 / ISO-14001:2018 quality management processes. - ESSENTIALSSSTS/SMSTS or equivalent - BENEFICIALPASMA, MEWP, Asbestos (non-licenced), First Aid at Work, Unvented HW, Scaffold Inspection - BENEFICIALWorking knowledge of Procore software - BENEFICIALFull Driving Licence - ESSENTIALAbility to work both as part of a team and independently.Good Man Management skills.Good communication skills, both written and verbal.Good knowledge of Microsoft Office, Excel and Project.
Key skills or similar Job titles: Technical QA Manager, Quality Assurance Engineer, Building Services Engineer, Building Services Manager, Technical Services Manager, Quality Manager, Quality EngineerCommutable From: Chester, Liverpool, Ellesmere Port, Bromborough, Wirral, Deeside, Wrexham, Widnes, RuncornFor further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (NW) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
