Act as a point of contact for the HR shared inboxes, monitoring incoming queries daily, resolving routine requests, and triaging more complex issues to the appropriate team member
Serve as a contact for the shared HR phone lines, handling general queries and escalating issues where necessary
Manage day-to-day administration of the Academy learning platform, including assigning and removing training courses in line with role requirements and manager requests
Complete routine bulk data uploads between our People Systems, ensuring all new starters, leavers, and contractual or role changes are accurately reflected across all platforms
Administer access to various people systems, including approving new users and maintaining data integrity
Provide general administrative support to the Talent and L&D functions, contributing to process efficiency and a positive colleague experience
Assisting with writing content and creating engaging posts for our social media accounts, to help attract new talent to the business
Support strategic talent initiatives and projects aligned to business growth, workforce planning, and capability needs
Training:The candidate will complete an apprenticeship within the agreedsubject for the vacancy. This may include a BTEC Diploma/Standard and End Point Assessment. It may also include Functional Skills in maths and English.
Employer training will include Day 1 Induction covering Health and Safety, IT and HR Legislation. Soft skills training exploring communication, prioritisation and organisation. Training on all people systems including our HRIS, ATS, and LMS. Training on Microsoft Suite including Excel, Word and Teams. Training in additional creative softwares such as Canva.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Exposure into a HR Role.Employer Description:The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.
Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.
From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal.
We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.Working Hours :Monday to Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Passion for HR....Read more...
As an Apprentice at Network Rail Shared Services, you’ll get hands-on experience working alongside experienced and established teams, providing crucial services and support to customers, both internal and external, as we strive to deliver a simpler, better, greener railway for the UK.
What you’ll do at work:
As part of your 12-month apprenticeship, you’ll be exposed to different teams and services across Shared Services, combining your own enthusiasm for learning with unrestricted access to develop knowledge and new skills, all of which will give you a strong foundation to build a successful and rewarding career. Core teams within Shared Services include:
Payroll
HR Administration & Recruitment
Customer Services Helpdesk
Accounts Payable
Account Receivable
Accounting Team
Data Processing & Management
Reporting
The apprenticeship programme will cover the following learning modules:
Personal Effectiveness & Time Management
Problem Solving & Decision Making
Project Management Tools
Business Improvement Tools
Communication Skills & Techniques
Team Working & Relationship Building
Acting Sustainably & Embracing Change
Market Forces & Business Competition
ESG (Environmental, Social, Governance)
Ethical Sourcing & Supply Chains
Positive Mindset & Wellbeing
Business Regulations & Compliance
Data Protection & GDPR
Equality & Diversity
Basic Finance - Cost Control & Budgets
A nationally recognised organisation, Network Rail Shared Services has a fantastic track record for developing and investing in their apprentices, with many previously securing permanent positions at the end of the programme.Training:
Alongside your duties, you will also be studying towards the level 3 Business Administration apprenticeship, which includes learning from business administration specialists
Level 3 Business Administrator apprenticeship standard, which includes:
Level 2 Functional Skills in maths and English (if not already achieved)
End-Point Assessment (EPA)
Training provided by the employer and online with The Apprentice Academy
1 to 1 coaching with an experienced coach
Training Outcome:The following roles exist at various levels across the organisation and Network Rail actively promotes from within:
Risk Management
Quality Management
Finance
Business Admin
Project Management
Employer Description:One of the UK’s most recognised engineering and railway companies in the heart of Manchester, Network Rail. They specialise in the maintenance and development of Britain’s rail tracks, signalling, bridges, tunnels, level crossings and many key stations. With new world-class stations being built, they are involved in some of the most ambitious and diverse ventures that this country has ever seen.Working Hours :Monday to Friday, 9 am – 5 pm (or 8 am - 4 pm).Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Logical....Read more...
Founded in 1991, Minicam specialise in the design, manufacture and distribution of pipeline inspection systems both in the UK and internationally. In 2021 we acquired Dancutter, a Danish manufacture of robotic cutting equipment and Sewertonics in 2024 who specialise in LED curing solutions for trenchless pipe renovation to form the Minicam Group with the aim of becoming the leading provider of wastewater pipeline inspection and maintenance solutions.
Our inspection systems are assembled, tested, and distributed from our purpose-built modern facilities in Salford, near Manchester in the UK, with a satellite site in Austria producing machined components. We are a wholly owned subsidiary of Halma Plc, a FTSE 50 listed company with more than 40 subsidiaries operating globally within the group. Halma is "a market leader in specialist safety, health and environmental technologies".
Halma believes strongly in independence for its businesses, and that responsibility means they need great people who are ready to make a difference at a company level and throughout the world. Halma's purpose is "Growing a safer, cleaner, healthier future for everyone, every day".
Answer the telephone - dealing with customers, enquiries, transferring calls and taking messages
Incoming and outgoing post
Process Service job sheets through Sage200
Process Service sales invoicing
Complete Service works orders
Chase customer order numbers
Arrange carriage and produce documentation for the return of goods to customers
Credit control activities, including emailing copy invoices to customers and emailing monthly statements
New customer accounts and customer credit checks
Post bank transactions
Monitoring the service mailbox and responding to queries
Provide support and cover to the Sales Administration team
Training:Level 3 Business Administrator Apprenticeship
Key Learning Support:
One-to-one coaching sessions to help develop your skills, track progress, and build confidence in your role
Training and guidance from your manager, including practical workplace learning, feedback, and support with day-to-day responsibilities
Development of core competencies such as communication, organisation, problem solving, IT skills, and stakeholder management
Opportunities to apply learning directly in your job, contributing to real business improvements
Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.Employer Description:Founded in 1991, Minicam specialise in the design, manufacture and distribution of pipeline inspection systems both in the UK and internationally. In 2021 we acquired Dancutter, a Danish manufacture of robotic cutting equipment and Sewertonics in 2024 who specialise in LED curing solutions for trenchless pipe renovation to form the Minicam Group with the aim of becoming the leading provider of wastewater pipeline inspection and maintenance solutions.
Our inspection systems are assembled, tested, and distributed from our purpose-built modern facilities in Salford, near Manchester in the UK, with a satellite site in Austria producing machined components.
We are a wholly owned subsidiary of Halma Plc, a FTSE 50 listed company with more than 40 subsidiaries operating globally within the group. Halma is "a market leader in specialist safety, health and environmental technologies". Halma believes strongly in independence for its businesses, and that responsibility means they need great people who are ready to make a difference at a company level .Working Hours :Shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Logical,Non judgemental,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
