Accounting Manager Jobs Found 60 Jobs, Page 3 of 3 Pages Sort by:
HR and Business and Admin Support Apprentice - Level 3
Oversee the HR inbox and respond to standard queries Maintain personnel files paper and electronic Ensure SCR and Databridge are continually updated with personnel data Record all sickness/absence data and provide relevant paperwork on return for welfare and payroll purposes Assist with managing of all employees’ holiday entitlements on Company HR system Take minutes in HR meetings Assist with ongoing HR projects Assist with the advertising and managing of vacancies Liaise with Marketing person to update above on website and company social media Respond to the Jobs inbox - sending out application packs Respond to requests for application forms and collate on return Liaise with Managers and arrange interviews with candidates Prepare interview paperwork Draft and issue offer letters, Contracts of Employment and supporting paperwork Send out references, chase and verify for new employees and ex-employees and ensure agency staff have correct documentation Collate required data for new employees, complete online checks Apply for DBS’s on Company system, check progress, answer any queries, chase results Check employees on update service and check renewals of 4 year DBS and anniversaries of Update service renewals and chase staff members Manage probation period and induction paperwork, sending reminders to managers when probation is a month from being due and collating induction paperwork Input employees onto Company payroll system (QuickBooks) and HR system (Databridge). Set up on Training account (Staff Skills), send out E-sign documents and all new starter information Assist with Payroll - gathering and inputting data onto excel sheets, including starters, leavers, change of details, sickness, overtime, statutory payments and expense and mileage claims Administer payroll compliance as required eg. PAYE, deduction from earnings, P60’s, Pension and auto-enrolment Respond to staff payroll queries Use Bupa portal to download invoices, add new starters, delete leavers, obtain quotes and manage P11D data Send out health assured detail to all new starters and those who may require a reminder Cycle to work scheme - assist with standard queries from staff and provide admin support Roll out employee assistance programme detail as required Send out links for on-line training as well as provide support to staff who require help logging in and re-set any failed tests Send documents through E-Sign system for required sign off and training Maintain a record of all training completed. Assist Managers to ensure mandatory training is up to date for all staff, send reminders and set deadlines for completion Raise training reports and input data Input training data onto training spreadsheet and personnel system Attend all relevant training Monitor accounts inbox alongside the HR Manager and HR Payroll Officer Process all incoming invoices Raise all sales invoices for events and conferences and monitor payments Chase late payments Monitor bank account and ensure all transactions are recorded Complete till reconciliation and process cash and credit card transactions Manage MHE cash and prepare monies for banking when required, ensure petty cash balances Monitor accounts inbox alongside the Accounts Manager and respond to standard queries Filing paper invoices and other documents Archiving relevant paperwork held as per GDPR Assist with ordering stationary Training: On the job training in the usual workplace Training Outcome:We hope to employ the candidate full time at the end of the apprenticeship and offer progression in their preferred area ie HR, payroll or accounting.Employer Description:We are a Specialist Independent College, working with young adults aged between 16 and 25 with Special Educational Needs & Disabilities (SEND) and with young adults who are 16-18 who require an alternative education provision to mainstream school or college.Working Hours :Monday to Friday 9.00am-5.00pm with half an hour each day for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience,Discretion and Confidentiality ....Read more...
Operational Risk Manager
Job Description: We are working on an excellent, permanent opportunity for an Operational Risk Manager to join the team at a leading financial services firm based in Newcastle. The role sits within the Group Risk function and as a Manager, you will lead a team in investigating and analysing first line business operations to support effective challenge of their risk decisions and risk taking, escalating risk trends and issues where required. In this role, you will have the ability to grow and develop professionally in a fast-growing field, as well as exposure to operations across the business and ability make connections across the organisation. This is a great opportunity to join a growing firm and take on a varied role. Skills/Experience: Experience leading teams of risk engagements, projects or teams of professionals. 5+ years of relevant experience in Banking, Insurance, Diversified Financials, Risk Management, Technology Risk, Operational Risk, IT Audit, or other similar risk consulting or internal control functions (e.g. internal audit, compliance, fraud mitigation, etc.) Risk management experience in a complex financial institution and/or highly matrixed environment a plus Ability to work effectively with and individuals with diverse backgrounds and positions Knowledge of compliance standards, privacy laws and financial regulations. Process improvement, advisory and continuous learning mindset Experience with a GRC tool required Core Responsibilities: Lead a team of Operational Risk Management Analysts in projects and workflow supporting investigations and analysis of first line business operations and risk decisions Lead skills development and performance management of Operational Risk Management team personnel Monitor staffing levels and inform headcount needs, report on status of hiring activities, and ensure alignment to the budget of the Operational Risk Management program Monitor, track and report the status of the business continuity readiness Support development of operational resilience strategy, policy and projects Apply operational risk management guidelines and procedures for identifying First Line of Defense (1LoD) risks Pursue continuous improvement and challenge adoption of lessons learned during operational resilience related tests, exercises, and simulations Conduct gap analysis of critical applications, critical business processes and critical shared dependencies Provide training and support on developing educational material over control documentation, maintenance, and control quality test validation to control owners Support operational resiliency risk oversight tools development Ensure risk governance framework operates efficiently and that all matters are operating within defined risk appetite parameters Oversee compliance to policies and procedures established at the group level Benefits: A highly competitive salary Wider Benefits package Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 15988 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDPERM ....Read more...
Store Apprentice
Ensure compliance relevant Health and Safety practices and all applicable legislation to encourage and maintain zero harm environment and culture. Assist with reviewing, analysing and recording costs of materials purchased, including cross hires and third party hiring. Ensure reused fittings and materials are utilised as a priority without compromising quality. Assist with the receipt/dispatch and accounting of all materials adhering to full compliance to the Company operating procedures in relation to ordering materials, issuing materials, booking out materials and overall stock accuracy. Support in maintaining the stock area to an acceptable and organised standard, ensuring all material storage areas and walkways are clean, tidy and unobstructed, and stock checks are carried out as per the schedule set by SAP. Assist in maintaining optimum stock levels as agreed by the Service Manager/Supervisor in conjunction with Materials Requisition Planning. Ensure that all materials required are ordered, tracked and available in a timely manner to meet our delivery requirements. Define the requirements of an order/service request to ensure materials are supplied within any agreed timescales, from reading and understanding drawing specifications. Learn how to ensure all plant, tools and equipment are fully compliant regarding PAT testing and Health and Safety protocols, they are maintained in order to maximise their use and prolonged life, issue and monitor use of power tools and equipment by operatives and sub-contractors. Provide and maintain an adequate supply of PPE for the workforce, ensure allocation of PPE to operatives is justified and controlled. Be thorough in the separation and segregation of waste to meet environmental requirements. Ensure that all relevant safety equipment is correctly labelled and routine insurance inspections are organised and controlled.Training: During the 2 year programme you will gain valuable experience, working alongside your colleagues and getting experience by learning on the job to develop your skills. Your apprentice programme will be delivered through a blended learning approach supported by our learning provider. You will report to the Service Manager and have various channels of support including a mentor. Training Outcome: We have lots of fantastic success stories from previous apprentices who have gone on to achieve industry-recognised qualifications through their apprenticeships and many of our past apprentices are still working within the business today or have gone onto have successful careers elsewhere. Our workplace culture will allow you to pick up not only the knowledge and skills to be used in your future career but also experience working in a professional but relaxed environment that will give you the confidence to excel in your role and develop as a professional. We truly believe that we put our people at the heart of everything we do, and you will have the job security and development opportunities that are rare in the current climate, so why not join us, and be a part of our continuing growth and success? With exciting future ambitions, we couldn’t think of a better time for you to join us! Employer Description:As innovators in the science of building, we provide modular buildings for hire and sale, as well as supplying refurbished buildings and construction site accommodation. We deliver building solutions for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction. Portakabin employs more than 2,000 people across ten European countries with our head office and primary manufacturing facility located in York UK. As an equal opportunities employer, Portakabin is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams. We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on resourcing@portakabin.comWorking Hours :Monday - Thursday - 07.45 - 16.30 (inclusive of lunch breaks) Friday - 07.45 - 15.30 (inclusive of lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...
Sales Operations Administrator
Job Description: Do you have experience in providing administrative support to a high performing team? Our Client, an Edinburgh based (hybrid working) software provider has an exciting opportunity for a Sales Operations Administrator to join them on a 5-month contract. Skills/Experience: Experience of commercial relationship management, and sales processes Demonstrable analytic and reporting experience using appropriate software tools Self-reliant and self-motivated with an ability to prioritise workload effectively Excellent written, verbal and interpersonal communication skills Demonstrable project involvement Excellent presentation skills Willingness to learn about the business and its wider market Knowledge of Salesforce or similar CRM systems is an advantage Core Responsibilities: Legal and commercial terms management Acting as an operational thought partner for the sales leadership Partner & relationship management of named partner organisations Working cross departmentally to ensure successful execution of key projects, while continually identifying opportunities for ongoing program improvements and enhancements Participation within (and help leading) global and regional initiatives, as appropriate, to enhance undertakings by the business, as directed by the Sales-Ops Manager & CCO Undertaking specific projects and activities as required by Ops & CCO Regular process review, definition, design, & documentation. Actively participate in planning/executing regional/global business plans where required Training and development, assisting in delivery of staff onboarding and ongoing team excellence through structured sessions and more informal delivery and learning ‘on the fly’ Competitor analysis and intelligence; conduct & maintain strategic market insights including competitive landscape analysis to help formulate go to market plans Efficient diary management and meeting planning Handling, qualifying & triaging inbound enquiries as required Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 15986 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDCAS ....Read more...
Customer Service Apprentice (Finance Shared Service Centre)
This is an exciting time to join United Living on our Apprenticeship Programme as the business continues to grow and we have a significant order book of secured future projects. Our Finance Shared Services Centre are responsible for transactional finance processing across the Group including accounts payable, sales invoicing, accounts receivable, and payroll. We are looking for an Apprentice to join the team, and some of your key responsibilities will be: Liaising with project teams and suppliers to answer queries and ensure invoices are correct Answering queries from colleagues effectively and with respect Creating and maintaining electronic and hard-copy files Updating internal trackers, schedules and the finance system Completing general support/administrative tasks Training:As an Apprentice with United Living, you’ll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You’ll be inspired and stretched professionally, but fully supported by an expert network of colleagues, as you work to build the foundations for a career within United Living, and the construction industry. As part of your apprenticeship programme you will be enrolled on the Level 2 Customer Service Practitioner Apprenticeship, which will be delivered by our training partner Smart Training and Recruitment. The programme is 15 months long and you will study online, spending one day per week working towards achieving your qualification. This could be attending a virtual classroom lesson or workshop, having 1:1 meeting with your tutor, completing online resources, completing research, or working on evidence to put in your portfolio. You will also meet regularly with your coach and your line manager to ensure you are progressing through your programme as expected. Upon successful completion of your apprenticeship, you will be awarded a Level 2 Customer Service Practitioner and will be eligible to join the Institute of Customer Service as an Individual member at Professional level.Training Outcome:Upon successful completion of this apprenticeship, you could progress to either a higher level customer service apprenticeship, or could decide to specalise with a finance/accounting based apprenticeship.Employer Description:United Living is a leading infrastructure, construction, and property services company in the UK, comprised of four complementary businesses. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. We invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation. Building a diverse, inclusive, and equal working environment in which everyone is welcomed and encouraged to be themselves, is a commitment we are dedicated to. We believe that having a diverse workforce not only sets us up for success, but it allows for greater opportunities for innovation, adaptability, and wide-ranging capabilities. We empower our people, and our communities, to champion diversity and change every day. We are a fast-paced, diverse, and hugely ambitious business. We welcome challengers, innovators and people who embrace change to establish yourself in a creative environment that champions freedom of expression and supports you in your personal and professional development – because together, we achieve more.Working Hours :Monday- Friday Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working ....Read more...
Finance Apprentice City of London Family of Schools
To provide support to the Finance Manager in relation to various aspects of the School’s finance and to contribute to the support given to the School by the Administration Office. Main Duties & Responsibilities Raising requisitions for goods and services, in addition to receipt goods and services on CBIS when appropriate Maintain the School Fees system including: Processing bursaries/scholarships and other awards - including maintaining records of recipients Processing charges for school meals, examinations and other “extras” Raising and dispatching invoices Banking monies received Processing journal adjustments To exercise credit control regarding amounts owing to the School Processing cheques and cash received for banking when required Providing administrative support in a number of other areas including: Answering telephone calls and dealing with routine mail and supplir, customer and internal queries/ e-mails Supplier set up requests Other routine office administration jobs as required Regular reconciliations of the School’s Income and Expenditure accounts Providing cover for other members of the Finance Team and administrative teams if required Any other ad-hoc duties as required The Post Holder will actively seek to implement the City of London Corporation’s Equal Opportunity Policy and City of London Corporation’s objective to promote equality of opportunity in relation to their duties of their post The post-holder’s responsibility for safeguarding and promoting the welfare of children and young persons for whom s/he is responsible, or with whom s/he comes into contact will be to adhere to and ensure compliance with the school’s Child Protection Policy Statement at all times. If in the course of carrying out the duties of the post the post-holder becomes aware of any actual or potential risks to the safety or welfare of children in the School, s/he must report any concerns to the Second Master To undertake any other duties that may reasonably be requested appropriate to the grade Training: You will be supported to achieve the Accounts or Finance Assistant Level 2 Apprenticeship Theoretical training will be delivered by the training provider on a weekly basis Practical training and support will be given in the workplace allowing you to embed your learning in the working environment You will receive 6 hours per week to completed course work within your working hours Training Outcome: On successful completion of level 2 you will have the opportunity to progress to level 3 gaining an AAT qualification in Accounting Level 3 The contract will be 18 months to complete the level 2 with an extension for the level 3 Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :9.00am - 5.00pm / 8.30am - 4.30pm. Flexibility will be required for business needs. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental ....Read more...
Shell Haven Improvement Agent/Business Analyst Apprentice (Shell UK)
Shell Trading & Supply (T&S) is one of the largest energy trading organisations in the world with Hubs in London, Houston, Singapore, Dubai and Rotterdam. We support the Shell Group through trading environmental products, biofuels, power, LNG, chemical feedstocks, crude oil, refined products and freight in trading hubs all over the world. We are active in most energy markets across the globe, sourcing from a wide range of suppliers and selling to a wide range of customers, both internally and externally to Shell. As part of the Business Analyst Apprenticeship, you will be placed into a role across our Distributions Operations organisation within Trading and Supply. In this role, you may be supporting our Terminal Operations within Shell Haven in Thurrock and the North Sea Cluster or our Commercial Road Transport team. You will have the opportunity to partner with colleagues working across all functions including operations, maintenance, and stock accounting. As a Business Analyst you will: Gather data and provide analyses which helps support decision making within team operations. Support the team to embed and adopt improvement initiatives that can support efficiency through simplifying processes and automating tasks. Scope and execute continuous improvement activities based on performance analysis across HSSE compliance operational excellence and supply chain. Work with the team and across all functions to support ad-hoc tasks/projects as required. Support departmental priorities in learning & development, DEI, and other areas. Training: L4 Business analyst Apprenticeship Standard Training Outcome:We will welcome you to life at Shell with an onboarding programme which will enable you to familiarise yourself with Shell’s various UK businesses. You will have a strong support network to help you succeed. You will be equipped with the support of a mentor and buddy to help you grow and develop. We are committed to supporting you as you embark in your role. This support will involve collaboration with you, your line manager, and your training provider. As an apprentice you will spend 20% of your working week dedicated to off-the-job training, with the rest of your time spent working in our UK businesses.Employer Description:About Shell UK For well over a century, Shell has been playing a major role in powering and fuelling the UK’s industry, transport, and homes. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, our organisation will benefit, and innovation will thrive. In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell in the UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry. An innovative place to work There’s never been a more exciting time to work at Shell. Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently. An inclusive place to work To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential. • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there. • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology. • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity. • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application. If you haven't heard back by the 17th of March 2025, we regret to inform you that you were not selected this time.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Presentation skills,Analytical skills,Strong interpersonal skills,Self starter,Motivated attitude,Curiosity to learn,Adaptability,Ability to analyse,Propose innovative solutions,Ability to make decisions ....Read more...
Test Manager – Automation and Manual
Job Description: Our client, an esteemed wealth management firm, are seeking a Test Manager to join their team on a permanent basis. The successful candidate will ensure developed features meet quality and reliability standards before being released to the business and assume responsibility for creating and managing a thorough testing strategy. As the business continues to evolve, you will help shape the automation roadmap and work with the business to provide expertise on best practises. Essential Skills/Experience: In-depth understanding of both manual and automated testing practices. Ability to define a testing maturity roadmap, outlining the path from manual acceptance testing to fully automated testing processes. Excellent verbal and written communication skills, enabling clear articulation of testing processes, progress, and issues to both technical and non-technical audiences. Proficient in setting up, running, and maintaining automated regression tests Demonstrated ability to evolve testing processes and documentation as technologies and business needs change. Ability to assess and mitigate risk by prioritizing testing efforts and focusing on the most critical areas of the product. Capable of diagnosing complex issues, identifying root causes, and implementing effective corrective actions. Core Responsibilities: Develop and communicate a clear roadmap outlining how the organization will progress from predominantly manual testing to a robust, automated testing framework. Set realistic milestones and success criteria for each stage of maturity. Conduct thorough acceptance testing for newly developed features, ensuring defects are identified and resolved before features are handed over to the business. Reduce manual testing time by a measurable percentage, freeing capacity for exploratory and acceptance testing. Build strong relationships with Development, DevOps, and Product teams, ensuring testing requirements and processes are well understood and integrated into the development lifecycle. Establish regular feedback loops to continuously refine testing strategies based on stakeholder input. Define and track key testing metrics (e.g., test coverage, defect detection rate, mean time to resolution), making data-driven decisions to improve overall quality. Implement a reporting mechanism to provide real-time visibility into testing progress and outcomes. Achieve a high level of defect detection accuracy, reducing the likelihood of production issues. Ensure releases are consistently delivered on time with fewer critical issues, leading to increased stakeholder confidence in the product. Regularly evaluate and update testing practices, tools, and documentation to align with best practices and emerging industry standards. Foster a culture of continuous improvement, encouraging the team to propose and adopt new ideas to drive efficiency and quality. Lead the design and deployment of automated regression testing solutions suggesting and using tools such as Selenium, in partnership with Development and DevOps teams. Continuously refine testing processes to support rapid yet reliable release cycles. Benefits: A highly competitive salary Wider Benefits package Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 15965 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDPERM ....Read more...
Box Office Supervisor
Full-Time; PermanentWage & Paygrade: $24.45 (PG 3) plus benefits enrollment.Date Posted: January 24, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for a hard-working and motivated individual to join our the PNE TicketLeader team under the direction of the Manager, Call Centre. Ticket Leader Box Office offers premier ticketing services for concert promoters, bands, professional sports teams, arenas and other venues. The Box Office Supervisor will help oversee the operations of the Box Office, the Call Centre, as well as its respective agents. If you have a passion for the events industry and enjoy providing excellent guest experiences, then this is a perfect opportunity for you!Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Box Office Supervisor your primary accountabilities will be to: Supervisor on duty for various events located at the PNE and the Greater Vancouver Area, ensuring that all Box Office operations run smoothly and according to standard.Responsible for supervising and supporting an average of 2-3 call center agents daily and at events, troubleshooting any ticketing issues that arise.Resolve any patron issues that escalate in a professional and polite manner.Ensuring secure cash deposits at end of shift.Monitor ticket booth crowds and take appropriate action as required.Responsible for allocation of floats, skims, and ticket stock during events.Ensure that all Ticket Office staff are working in a clean and safe environment.Perform other related duties as assigned. What else? Must have successful completion of Grade 12.Must have 1-2 years previous supervisory experience.Previous experience handling cash, credit & debit cards, balancing documents, and performing various accounting duties.Previous experience working with event ticketing software is considered an asset.Background with guest service/ customer relations is required.Box Office experience is considered a definite asset.Must be proficient with utilizing MS Word, Excel, and Outlook.Must be capable of reading, writing and speaking English for the purposes of written or oral instructions, timesheets and documentation of work.Must be physically capable of walking and standing for extended periods of time.Ability to work under pressure in a fast-paced environment while maintaining a friendly attitude.Must be available to work varying shifts, evening and weekends required.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Business Systems Analyst (Sr)
JOB DESCRIPTION Summary - General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, plant maintenance & HR. Participates in various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation. Additional Job Functions: (Other Less Critical Job Activities) Project management and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordination. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Other duties may be assigned, as required. Supervisory Responsibilities: This position has no direct reports and has no hiring/firing authority. However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required. Supervision may include work assignment, quality review, training and scheduling. Competencies: Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, and commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training would be helpful Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Sales and Service/HR function. 8 - 12 months SAP R/3 implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes PC operation, printing, file management, and the ability to use Office 365 functionality , etc. Working knowledge of the following computing platforms: Hana database, Oracle, cloud-based applications Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with a controlled climate and generally quiet conditions, as well as being able to work remotely consistently and productively (80 - 100%) Exposure to computer screens/monitors. (80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations. (0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of computer screens/monitors. Daily lifts up to 30 lbs. Laptop & Files. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. ABOUT US Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada, Inc. Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs. Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...