Part-Time Receptionist / Telephonist Accrington / 18 hrs Wednesday , Thursday & Friday
Our client, a busy legal practice in Accrington, is seeking a friendly, organised, and professional part-time Receptionist / Telephonist on a part time job share basis.
Hours Part-Time Job Share
- Wednesday: 12.30pm 5.00pm
- Thursday: 9.00am 5.00pm
- Friday: 9.00am 5.00pm
Key Responsibilities
- Welcome visitors and ensure their safety.
- Operate the switchboard, take messages, and manage the answering service.
- Handle incoming and outgoing post, including logging and recording costs.
- Provide photocopying and document scanning support.
- Keep Reception, Waiting Room, and office approach tidy.
- Assist with file management and closure.
About the Ideal Candidate
- Warm and responsible with a sense of humour.
- Positive, proactive, and disciplined with excellent telephone manner.
- Discreet, diplomatic, and GDPR-compliant.
- Sympathetic, client-focused, and team-oriented.
- Dog-friendly
- Experience in a Solicitors practice is desirable but not essential.
If this opportunity interests you, please get in contact with Tracy on 0161 9147 357 or e-mail t.carlisle@clayton-legal.co.uk.
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Act as telephonist/receptionist
Greet clients and show them to the waiting area
Undertake photocopying and scanning tasks
Provide additional typing and administrative support across the company as and when required
Prepare post for dispatch
Take special deliveries to the Post Office
Deliver messages and correspondence to local addresses
Ensure consumables are always available throughout the office.
Provide refreshments when asked to do so
Store and retrieve archived files
To collect and process documents and files to be confidentially shredded
To carry out such further tasks and overtime work as may be reasonably required from time to time at such offices of the company as may be required from time to time
To ensure the confidentiality of all the company’s and client’s documantation and information
To be aware of and bound by the specific company policies on e-commerce and data protection
Training:
It will involve a combination of on and off the job training in the workplace
You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor alongside monthly online workshops via Teams meetings
After a minimum of 12 months you will be entered to undertake an End Point Assessment, to complete your Apprenticeship
The End Point Assessment will comprise of:
Submission of an Apprenticeship Showcase of evidence
A Practical Observation and
A professional discussion about your role in the workplace with the end point assessor
More information on course content and assessment methods will be discussed at interview
Functional Skills English and maths if required
Training Outcome:
Progression at work gaining additional /alternative responsibilities and potentially moving onto a Level 3 programme through work
Employer Description:Thorpe & Co is a local and friendly solicitors firm with offices in Scarborough, Filey and Whitby serving the communities on the North Yorkshire coast. We offer a client focused approach whatever your legal issue.
You can be assured of a great service from our team. We have been accredited with Lexcel Practice Management award following an independent audit by the Law Society. This standard is only awarded to solicitors who can demonstrate the highest management and customer care standards.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
