Technical SupportBuckingham£27,000 - £37,000 + Progression + Become a technical specialist + Training + Package + Immediate startAre you looking for a growing manufacturing company who have just moved into a bigger facility and is in need of a Technical Support to help with the technical side of the business. Work for a company with commitment to consistent training and development that empowers you to advance your career. Ideal for ambitious individuals seeking progression opportunities, including building a team under you.As a Technical Support you'll deal with anyone from customers to engineers. Engage with customers to understand their technical needs and provide tailored technical solutions that align with their requirements. If you're ready to take the next step in your career and make a difference to the company's growth plans, apply now.Your Role As A Technical Support Will Include:* First point of contact for customers - providing quotes and technical support
* ENGINEERING, NOT IT * Stock levels - in house and for engineers * Involved with scheduling for engineers too * A lot of technical advice and knowledgeAs A Technical Support You Will Have:* Background as a Technical Support or similar* Backgrounds as an engineer wanting off the tools / technical sales* Technical knowledge of electromechanical industry* Live commutable to BuckinghamIf interested, please apply and call Georgia on 07458163040 for immediate consideration.Keywords: technical support, advisor, parts advisor, , technical sales, buckingham, brackley, milton keynes, oxford
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Position: Technical Support Engineer
Job ID: 2190/47
Location: Manchester
Rate/Salary: To Be Confirmed Upon Application
Benefits: Plus Great Benefits
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline the position of: Technical Support Engineer
Typically, this person will be responsible for providing expert technical support and advice related to the operation, maintenance, and repair of diesel engines. This role involves supporting both heritage and current engine types installed across the UK and ensuring smooth and efficient operation across various technical teams.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Technical Support Engineer:
Respond to technical enquiries from internal/external customers, operators, and other teams
Evaluate and process concessions for engine components, ensuring compliance with specifications
Assist with design control, modifications, and engineering changes for heritage products
Provide support for ongoing field service activities, including troubleshooting and technical guidance
Collaborate with the Sales and Contract teams, supplying technical data for tenders and quotations
Support the resolution of customer complaints related to technical issues
Assist in maintaining company standards and ensure smooth operation within workshops and logistics
Qualifications and Requirements for the Technical Support Engineer:
Engineering Degree or HND, with extensive relevant industry experience
Knowledge of auxiliary equipment specification and troubleshooting
Experience in mechanical design and CAD (AutoCAD Mechanical/Inventor/ANVIL)
Solid understanding of diesel engine design, maintenance, and performance analysis
Desirable: Familiarity with manufacturing processes, metallurgy, and SAP
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
The Company:
This company is a long-established distributor with over 80 years of experience in the electrical and mechanical engineering sectors.
Known for its exceptional customer service and stock availability.
Currently expanding their technical team to support continued growth.
Partners with leading pneumatics brands.
The Role of the Internal Technical Support Advisor
Providing internal technical support for pneumatics and fluid power products.
Communicating with customers via phone and email to resolve technical issues and recommend suitable solutions.
Offering quotations and sourcing alternatives for obsolete parts.
Staying current on industry and product developments through ongoing training.
Working closely with both sales and technical teams to ensure customer satisfaction.
Benefits of the Internal Technical Support Advisor
£30k-£40k DOE
22 days holiday plus bank holidays & Christmas shutdown
Pension
The Ideal Person for the Internal Technical Support Advisor
Experience in pneumatics or fluid power—either in sales, support, or application engineering.
Technically minded with the ability to interpret product specifications.
Strong communication skills and customer focus.
Able to work collaboratively with internal teams.
Background in mechanical or electrical engineering environments is ideal.
If you think the role of Internal Technical Support Advisor is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Support Engineer required to help diagnose and resolve RF Test customer problems using satellite navigation test and simulation systems. You will become a GNSS satellite RF systems technical expert delivering exceptional technical support to international clients.
Requirements
BA, BEng or HND in appropriate Engineering discipline.
Technical customer support experience.
RF and other test equipment such as
Power Meters
Spectrum analysers
Frequency counters
Oscilloscopes
Linux OS.
Satellite navigation knowledge, ideally of GNSS
Responsibilities
Provide customers and end users with product and technical support.
Respond to incoming Service Requests from customers or sales engineers.
Analyse problems, replicating and demonstrating them, using appropriate dedicated support equipment.
Deliver solutions to customers for hardware and software issues.
Perform calibration or integration at customer sites on key product range when required.
Generate special test scenarios from customer requests.....Read more...
Support Engineer required to help diagnose and resolve RF Test customer problems using satellite navigation test and simulation systems. You will become a GNSS satellite RF systems technical expert delivering exceptional technical support to international clients.
Requirements
BA, BEng or HND in appropriate Engineering discipline.
Technical customer support experience.
RF and other test equipment such as
Power Meters
Spectrum analysers
Frequency counters
Oscilloscopes
Linux OS.
Satellite navigation knowledge, ideally of GNSS
Responsibilities
Provide customers and end users with product and technical support.
Respond to incoming Service Requests from customers or sales engineers.
Analyse problems, replicating and demonstrating them, using appropriate dedicated support equipment.
Deliver solutions to customers for hardware and software issues.
Perform calibration or integration at customer sites on key product range when required.
Generate special test scenarios from customer requests.....Read more...
The Company:
Offer comprehensive structural support requirements across the Building and Civil Engineering sector
Have a portfolio of products which are designed to provide safe, simple cost-effective solutions
Manufacturing is carried out in house from high grade steels
As a business, they are constantly investing and in consultation with their customers, to ensure their products meet the demands of today’s construction industry.
The Role of the Technical Sales Representative- Structural Support
Selling the rental of Structural Support Solutions to demolition, specialist and tier 1 contractors throughout South West and South Wales.
The Technical Sales Representative will have a regional depot and support staff to ensure the timely delivery of products to customers.
In addition, the Technical Sales Representative will work with colleagues in the area and share leads with each other to ensure continuity in expertise.
As the Technical Sales Representative you will deliver profitable growth through the development of new business and growing existing business.
You’ll manage your sales pipeline through effective scheduling and ensuring you’re identifying and personally managing key projects and customers within your territory.
To work jointly with colleagues across the range of functions to ensure the highest level of customer service is provided on a consistent basis.
Joining a growing team of Technical Sales Representatives for Structural Support Solutions, you’ll be covering the South West and South Wales.
Benefits of the Technical Sales Representative
£30k-£35k Basic Salary
Uncapped OTE (paid monthly in arrears)
Company Car + Fuel card
Pension scheme
Life Assurance
The Ideal Person for the Technical Sales Representative
Will have experience in a field sales role within the construction sector and be able to plan their diary/time effectively.
The ideal Technical Sales Representative will be hungry, tenacious, and have a can do attitude.
As the Technical Sales Representative, you’ll be confident winning new business and managing existing accounts.
Will want to join a business which will provide training, development and career prospects.
Must have a full driving licence.
If you think the role of Technical Sales Representative is for you, apply now!
Consultant: Sarah Dimmock
Email: sarahd@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Technical Manager / Quality ManagerBridgwater £UP TO 50,000 doeMy Client is a provider of Food / FMCG products and they are now seeking a Technical Manager to join the team at their site based near Bridgwater. This role may suit a QA manager seeking the next step in their Career Reporting to the Site manager you will be leading a small team and be responsible for all food safety, quality and other technical issues within the factory, and to provide technical and other support to the management, operations and sales functions. Technical Manager Responsibilities:
Leading the Quality/ Lab TeamManaging the internal auditing schedule.Reviewing and monitoring responsiveness to audit findings.Undertaking GMP and process audits and effectively communicating any potential issuesFocusing on the day to day management of everything Food Safety, Quality and compliance related.Assisting in the investigation of customer complaints, working with the production teams to identify root cause of issues. Support and monitor the implementation of agreed corrective and preventative actions.Providing technical guidance, training, and support to the manufacturing team, developing awareness, and understanding of technical issues.Assisting with the completion of documents requested by customers, including questionnaires and technical queries.
Technical Manager Skills and Qualifications:
Food Related or Science DegreeExtensive practical experience of HACCP & Food HygieneNEBOSH OR IOSH qualificationInternal auditing experienceAbility to be flexible and work under pressure
If the role sounds of interest then please send your CV today Key Words TECHNICAL TEAM MANAGER, QA MANAGER, QA SUPERVISOR, QUALITY SYSTEMS MANAGER, Quality Manager ....Read more...
IT Support Analyst
End User Technical Support
Didcot, Abingdon, Oxford, Oxfordshire
@mecscomms is recruiting for a contract – End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role involves 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies.
If you’re experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment & rollout of IT services across: Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you.
Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line.
Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE
Base: Office based on site, 5 days per week
Nature: Full time, temporary contract, Inside IR35
Duration: 24+ month contract
Hours: Monday – Friday, 09.00 – 17.30
Gross Rate: £30.00 per hour
Environment: IT, Technology, Cloud, Hosted Services, Internet, Technical Support, Helpdesk, Service Desk, Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Networking, Routing, Switching, Load balancers, Netscaler, F5, VMware, vSphere, Hyper-V, Azure, AWS, Storage, SAN, NAS, Citrix, Xenapp
Key Activity:
• Desktop support
• Troubleshooting
• Problem solving
• Diagnostics
• Hardware & software management
• Networking
• Installation, maintenance & configuration
• System monitoring
• IT inventory management
• Knowledgebase maintenance
• Trouble ticket management
Overview:
The technical support specialist will have responsibility for providing IT technical assistance to clients, either remotely or in person, through various channels like deskside in person, via phone, email, or chat. Typically you'll be involved in troubleshooting, problem-solving & providing customer support for technology issues, requiring strong communication, analytical, & problem-solving skills.
Responsibilities:
• Provide first-line technical support to end-users, in person or via email, phone or chat
• Diagnose, troubleshoot & resolve hardware & software issues
• Install, configure & maintain computer systems, applications & peripherals
• Manage user accounts, permissions & access control within Active Directory
• Assist with the setup, deployment & maintenance of IT equipment (laptops, printers, mobile devices)
• Support LAN/WAN network connectivity & troubleshoot wireless connectivity issues
• Document & track support requests using a ticketing system, ensuring timely resolution
• Provide user training on IT systems, security best practices & new technologies
• Ensure compliance with IT policies & cybersecurity protocols
• Collaborate with cross-functional IT teams to resolve complex issues & improve system performance
• Assist with software updates, patches & system upgrades
• Conduct routine system checks to ensure optimal performance & security
• Participate in IT projects, system migrations & business-wide technical initiatives
Candidate Profile:
Candidates should possess previous experience within a Technical Support, Helpdesk or Service Desk environment to a 2nd line level. You’ll need strong analytical & problem solving skills with the ability to manage multiple, concurrent tasks.
You’ll be experienced in deskside customer support, administration, support, monitoring, trouble shooting, installation, configuration, deployment & rollout of virtual & on premise solutions. Your skills, experience & attributes should include as many of the following as possible:
• Bachelor’s degree in Information Technology, Computer Science or a related field
• Experience in technical support, customer support or network troubleshooting
• Strong knowledge of Windows & Mac OS environments
• Familiarity with Microsoft 365 administration, Active Directory & cloud-based applications
• Network & Infrastructure solutions (LAN, WAN, Wireless, Internet, Connectivity, MPLS, SD-WAN)
• MS communication & collaboration suite (Azure, M365, O365, Teams, Skype, Active Directory)
• Cyber security (intrusion prevention & detection, threat management, PCI compliance)
• Unified Communications (unified comms, contact centre, IP telephony, Teams, Skype)
• SharePoint administration
• TCP/IP networking, switches, routers, firewalls & protocols
• Experience with remote support tools & IT ticketing systems
• Knowledge of ITIL best practices (preferred)
• Certifications such as Microsoft Certified Professional (MCP), CompTIA A+ or ITIL Foundation are a plus.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
The Company:?
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works,
All Design and Manufacture for the provision of modular and bespoke excavation support systems are done in house.?
Well regarded for their personal and high level of customer service.??
Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.?
Technical Sales Representative-
As a Technical Sales Representative, you will be responsible for supplying excavation supports to civil contractors, ground workers, and end users throughout the East London & Essex area.
The Technical Sales Representative will focus on maintaining and developing relationships with well-established customers while also driving new business opportunities.
In this role, the Technical Sales Representative will provide Design Request Forms to support temporary works designs.
Additionally, the Technical Sales Representative will manage appointments and schedules efficiently through strategic planning and time management.
To ensure seamless operations, the Technical Sales Representative will liaise with internal staff within the Depots and Design teams, guaranteeing timely product delivery.
Benefits of the Technical Sales Representative?
£30k-£38k Basic Salary?
Uncapped OTE- No Threshold or Cap.?
Company Car+ Fuel OR Car Allowance??
Pension??
Life Assurance
22 days + Bank Holidays (increases with service)?
Discretionary Company Performance Bonus
?
The Ideal Person for the Technical Sales Representative??
The ideal candidate will be an experienced area sales manager/technical sales/field sales representative.
Ideally you will have sold a construction product to main contractors and groundworkers on site.
The ideal Technical Sales Representative will be hungry, tenacious, and can build relationships over a period of time?
You will want to build a career and develop with the company.?
Must have a full driving licence
?
If you think the role of Technical Sales Representative is for you, apply now!?
?
Consultant: Sarah Dimmock ?
Email: sarahd@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Position: Principal OR Lead Electrical Design Engineer:
Job ID: 693/28
Location: Tyne & Wear
Rate/Salary: £65,000 Plus Benefits
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Principal OR Lead Electrical Design Engineer:
We are seeking a highly skilled Principal OR Lead Electrical Design Engineer to manage and guide a team of 5 Electrical Design Engineers whilst utilizing your expertise to drive technical excellence. You will work on specialist marine equipment, to include winches, reelers, and cranes. Your responsibilities will span the entire lifecycle, from initial concept through detailed design, manufacturing support, testing, and installation on vessels. You will also lead R&D and continuous improvement efforts to keep products at the forefront of technology.
Preferred candidates will have experience in the marine or offshore oil and gas industries.
Key Responsibilities of the Principal OR Lead Electrical Design Engineer:
Lead the technical delivery of projects, managing a multidisciplinary team.
Develop Electrical Engineering solutions from requirements capture to product development, commissioning, and support.
Identify and implement R&D and continuous improvement initiatives.
Resolve safety and technical issues using structured problem-solving techniques.
Work effectively within a multidisciplinary team, providing technical guidance to suppliers, departments, and customers.
Oversee factory tests and inspections, ensuring compliance with technical standards.
Manage supplier interfaces and provide technical support.
Review and approve the technical work of others, providing guidance to internal teams, suppliers, and clients.
Create technical design appraisal documents for marine classification societies.
Qualifications & Experience For The Principal OR Lead Electrical Design Engineer:
MEng or BEng in Electrical or Control Engineering.
Chartered Engineer or working towards Chartership.
10+ years of relevant engineering experience.
Proven experience leading technical project delivery, ensuring quality, cost, and schedule adherence.
Extensive experience across concept design, product development, and in-service support.
Proficiency in AC and DC motor control systems, including Variable Speed Drives.
Skilled in the design and preparation of electrical schematics, single-line diagrams, and cable schedules.
Experience with PLCs, motion control systems, and serial communication networks (Beckhoff IPC preferred).
Competency in producing technical specifications, test procedures, manuals, and reports to marine and military standards.
Proficient in CAD software (AutoCAD, PromiseE, Medusa, etc.) and MS Office suite.
Due to the nature of some contracts, successful candidates must attain UK BPSS or SC Clearance with no caveats.
Candidates should be accustomed to working within a controlled documentation environment and have a proactive, team-oriented mindset. Strong communication skills are essential, especially in interfacing with external approval bodies, such as marine classification societies and Ministry of Defence departments.
This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role.....Read more...
The Company:?
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Graduate Technical Sales Representative.?
All Design and Manufacture for the provision of modular and bespoke excavation support systems are done in house.?
Well regarded for their personal and high level of customer service.??
Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.?
Graduate Technical Sales Representative:
As a Graduate Technical Sales Representative, you’ll be supporting the Technical Sales Representatives.
Tasks will include: the preparation of quotations, designs, follow-ups, CRM administration, mail shots, etc.
In addition, you’ll also research any sales leads/projects as requested.
As the Graduate Technical Sales Representative, you’ll be handling telephone enquiries and transfer relevant project leads to the Technical Sales Representatives.
You’ll support the Hire Office team and foster a collaborative work environment.
In the role of Graduate Technical Sales Representative, you’ll maintain and develop relationships with well-established customers whilst closing for new business.
A key element of the role is liaising with internal staff within depots and design teams to ensure the delivery of products.
Communicating effectively with contractors on site and providing feedback regarding unexploited opportunities and competitors.?
Benefits of the Graduate Technical Sales Representative?
£25k-£27k Basic Salary?
Company Car
Pension??
Life Assurance
22 days + Bank Holidays (increases with service)?
Discretionary Company Performance Bonus
?
The Ideal Person for the Graduate Technical Sales Representative??
Will have a passion for sales, have good communication skills and thrive in a fast paced environment.
Must have a Full UK Driving Licence.
You’ll been keen to learn and want to carve a career with a market leader.
?
If you think the role of Technical Sales Representative is for you, apply now!?
?
Consultant: Sarah Dimmock ?
Email: sarahd@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The role involves integrating telemetry systems with existing hardware and software, troubleshooting, providing technical support, and collaborating with clients to develop engineering solutions. The engineer will work on various client projects, including small projects, maintenance, and reactive support.
Key Responsibilities
Integrate and commission telemetry systems.
Develop and maintain technical documentation.
Conduct site surveys and provide technical support.
Collaborate with the team to optimise solutions.
Ensure adherence to quality, project timelines, and safety standards.
Troubleshoot telemetry-related issues.
Essential Requirements
18th Edition Wiring Regs
NVQ Level 3 in Electrical Installations or equivalent
Strong background in electrical engineering, preferably in control systems
Hands-on experience in installing electrical equipment
Proficient in interpreting electrical diagrams and schematics
Experience with telemetry outstations installation and commissioning
Full UK driving licence....Read more...
The role involves integrating telemetry systems with existing hardware and software, troubleshooting, providing technical support, and collaborating with clients to develop engineering solutions. The engineer will work on various client projects, including small projects, maintenance, and reactive support.
Key Responsibilities
Integrate and commission telemetry systems.
Develop and maintain technical documentation.
Conduct site surveys and provide technical support.
Collaborate with the team to optimise solutions.
Ensure adherence to quality, project timelines, and safety standards.
Troubleshoot telemetry-related issues.
Essential Requirements
18th Edition Wiring Regs
NVQ Level 3 in Electrical Installations or equivalent
Strong background in electrical engineering, preferably in control systems
Hands-on experience in installing electrical equipment
Proficient in interpreting electrical diagrams and schematics
Experience with telemetry outstations installation and commissioning
Full UK driving licence....Read more...
Graduate Applications Engineer Harborough £30,000 - £35,000 + Training + Stability + Job satisfaction + Family - Feel + Healthcare + Pension + Holiday + Variety + Great Company Culture
Are you looking to become a hands - on professional and take the next step in your career? Join a leading specialist in optical inspection and non-contact metrology solutions as a Graduate Applications Engineer and become an important part of the team. This role offers full training to do your job to the best of your ability where you will have everyday job satisfaction in a family feel environment where the company culture is the forefront of the business.
This company has over 20 years of experience delivering cutting-edge metrology solutions to industries including electronics, aerospace, engineering, and automotive. With consistent growth and increasing demand, they are now expanding their technical applications team therefore are looking for a Graduate Applications Engineer to join their tight knit team.
The Graduate Applications Engineer Role Will Involve: * Supporting And Collaborating With The Technical Sales Team * Site based Role In Harborough * Collaborating with the sales team to ensure successful project delivery and customer satisfaction.The Successful Graduate Applications Engineer Will Have: *Hands - On Practical Experience With Applications (CAD,Reading Technical Drawings Etc. Preferred) *An Interest / Passion With Technology *Ability To Commute To The Harborough Site
Apply now or call Rebecka on 07458 163046 to find out more.
Keywords: Applications Engineer,trainee engineer, trainee service engineer, design engineer, cad engineer,solidworks engineer, assembly engineer, Applications trainee,graduate applications,graduate engineer, graduate, Trainee applications,Trainee applications engineer, graduate applications engineer,Metrology, Optical Inspection, Technical Engineer, Product Support, Field Engineer, Site engineer, workshop engineer,Calibration Engineer, Technical Specialist, Engineering Support, High-Tech Equipment, Field Support Engineer, Midlands,Solihull, Technical Consultant,Northampton,West Haddon,Kilsby,Kettering,Crick,Moulton,Corby,Lutterworth....Read more...
-Assisting customers with IT support queries via email, chat, and phone.- Learning how to diagnose and resolve basic technical issues.- Helping with data uploads and working with Excel spreadsheets to format information for our systems.- Supporting the team with setting up and managing Single Sign-On (SSO) and other integrations.- Documenting common issues and updating the knowledge base to help customers self-serve.- Collaborating with different departments, including Customer Support and Account Management.- Identifying potential system improvements and feeding ideas into the team.Training:
Comprehensive introductory modules to technical concepts
Level 3 Information Communications Technician apprenticeship standard
Training for all pathways of your IT career (support technician, network technician, digital communications technician)
Specialising in a portfolio of evidence for the Support Technician pathway
e-learning training materials
Bi-weekly virtual classroom training on all options of the apprenticeships
Access to virtual labs to develop technical competency
Monthly work-based coaches visits and competency checks
9 am – 5 pm Support desk for technical support
Personal Learning and Thinking Skills and Key Skills development
Option for vendor and technical certificates- e.g. CompTIA
Training Outcome:This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.Employer Description:iAM Compliant is a web-based (SaaS) scalable safety management tool, specifically designed to help you with everyday health and safety compliance, reporting, eLearning and more. You can create regular tasks, assign jobs, produce reports, and even prevent potential issues happening before they occur.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Technical Support EngineerBack-Office SolutionsMaidstone, KentUp to £36,000
We’re working with a leader in outsourced back-office solutions to search for a Technical Support Engineer to join them on-site at their new offices just outside of Maidstone. The organisation has technology at their core and utilises bespoke software platforms to consult with their customers and provide back-office outsourcing solutions to SMEs across the UK. This role will lean more on project delivery.
Key Responsibilities:• Provide 1-3rd Line Support to 100+ users.• End-to-end technical project delivery.• Ensure seamless operation and security of IT infrastructure.
Background required:• Strong technical support background covering Windows 10/11 Desktop, Windows Server 2019+, Firewalls, VPNs, Hyper-V/Server Virtualisation, M365 administration/configuration.• Some project delivery experience.• Working independently rather than part of a larger/wider team.
What’s on offer:• Starting salary up to £36,000• 26 and a half days leave + bank holidays (increasing with service)• Buy and sell holiday scheme• Private Healthcare Insurance + Virtual Private GP• Retail Discounts• Pension, Income Protection, Life Cover + much more
....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
Seeking a driven and enthusiastic entry level Field Technical Associate to become a valuable member of our dynamic Field Support team. This role is specifically crafted for individuals with limited to no prior technical field experience but possess a strong eagerness to acquire knowledge and thrive in a technical environment. Individuals with a hands-on approach who seek to understand why or how things work, and conversely, dissecting failures would be encouraged to engage in this opportunity. The selected candidate will undergo a thorough and comprehensive training program, aimed at cultivating essential technical support skills (such as product applications), building profound product knowledge, and fostering expertise in delivering exceptional customer service. This is an exciting opportunity for individuals looking to embark on a fulfilling journey of professional growth within a technical field.
3RD ANNUAL ASSOCIATE PROGRAM:
Anticipated to start between June 1st and August 1st, the Sales Associates or Field Technical Associates will learn, train, and grow side by side with the other members of the current and previous years' program cohorts. Starting salaries for associates are estimated to be between $60,000.00 and $65,000.00 with up to a 15% bonus potential. Each associate will be assigned a mentor and have multiple opportunities to shadow experienced sales and field representatives within the assigned territory. Following the two-year program, graduates will be promoted and assigned their own territory, responsibilities, sales targets, and bonus opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Participate in a structured training program to learn about our products, industry, and field support techniques. Shadow experienced Field Technical team members to observe and learn effective field support strategies in your designated territory. Assist Field Technical team by providing recommendations of products and solutions for customer base. Assist customers by providing site support. Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field. Regular communication with sales colleagues within territory to provide updates or intel gained in the field. Accompany sales colleagues, when requested, on sales calls to observe, learn and assist with subsequent technical support. Assist in collecting data for project or product specific testing and interpreting results. Assist in coordinating 3rd party testing certification/ approvals. Participate and provide assistance to Field Technical team for live and/or web-based training for internal staff and/or external customers. Assist in creating instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application of products. Use relevant information and individual judgment to determine whether designs or applications comply with local codes, industry standards, and regulations. Attend technical meetings and training sessions to stay updated on product knowledge and industry trends.
EDUCATION:
HS Diploma or GED required. Associate degree (AAS), or Trade School Certification, or Bachelor's Degree (BS) in a related field preferred.
EXPERIENCE:
One to two years' Field Technical Support experience and/or training. In place of experience, a bachelor's degree will be considered. Possess a general understanding of field-testing methods and techniques.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Must have a valid driver's license. Active listening and attention to detail. Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures. Knowledge of product application. Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo. This includes chemistry of current and future products and systems. Customer Service skills, including needs assessments and evaluation of customer satisfaction. Excellent written and verbal communication skills. Effective team player. Proficient in Microsoft Office (Word, Excel, Outlook). Mechanical Aptitude. Ability to travel up to 50% within assigned region. Travel may be on short notice with overnight stays. Desire to progress in a full-time Field Technical Representative role in our organization.
PHYSICAL DEMANDS:
Travel throughout assigned territory as needed.
BENEFITS AND COMPENSATION:
The hourly rate/salary range for applicants in this position generally ranges between $60,000.00 and $65,000.00. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
Seeking a driven and enthusiastic entry level Field Technical Associate to become a valuable member of our dynamic Field Support team. This role is specifically crafted for individuals with limited to no prior technical field experience but possess a strong eagerness to acquire knowledge and thrive in a technical environment. Individuals with a hands-on approach who seek to understand why or how things work, and conversely, dissecting failures would be encouraged to engage in this opportunity. The selected candidate will undergo a thorough and comprehensive training program, aimed at cultivating essential technical support skills (such as product applications), building profound product knowledge, and fostering expertise in delivering exceptional customer service. This is an exciting opportunity for individuals looking to embark on a fulfilling journey of professional growth within a technical field.
3RD ANNUAL ASSOCIATE PROGRAM:
Anticipated to start between June 1st and August 1st, the Sales Associates or Field Technical Associates will learn, train, and grow side by side with the other members of the current and previous years' program cohorts. Starting salaries for associates are estimated to be between $60,000.00 and $65,000.00 with up to a 15% bonus potential. Each associate will be assigned a mentor and have multiple opportunities to shadow experienced sales and field representatives within the assigned territory. Following the two-year program, graduates will be promoted and assigned their own territory, responsibilities, sales targets, and bonus opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Participate in a structured training program to learn about our products, industry, and field support techniques. Shadow experienced Field Technical team members to observe and learn effective field support strategies in your designated territory. Assist Field Technical team by providing recommendations of products and solutions for customer base. Assist customers by providing site support. Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field. Regular communication with sales colleagues within territory to provide updates or intel gained in the field. Accompany sales colleagues, when requested, on sales calls to observe, learn and assist with subsequent technical support. Assist in collecting data for project or product specific testing and interpreting results. Assist in coordinating 3rd party testing certification/ approvals. Participate and provide assistance to Field Technical team for live and/or web-based training for internal staff and/or external customers. Assist in creating instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application of products. Use relevant information and individual judgment to determine whether designs or applications comply with local codes, industry standards, and regulations. Attend technical meetings and training sessions to stay updated on product knowledge and industry trends.
EDUCATION:
HS Diploma or GED required. Associate degree (AAS), or Trade School Certification, or Bachelor's Degree (BS) in a related field preferred.
EXPERIENCE:
One to two years' Field Technical Support experience and/or training. In place of experience, a bachelor's degree will be considered. Possess a general understanding of field-testing methods and techniques.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Must have a valid driver's license. Active listening and attention to detail. Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures. Knowledge of product application. Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo. This includes chemistry of current and future products and systems. Customer Service skills, including needs assessments and evaluation of customer satisfaction. Excellent written and verbal communication skills. Effective team player. Proficient in Microsoft Office (Word, Excel, Outlook). Mechanical Aptitude. Ability to travel up to 50% within assigned region. Travel may be on short notice with overnight stays. Desire to progress in a full-time Field Technical Representative role in our organization.
PHYSICAL DEMANDS:
Travel throughout assigned territory as needed.
BENEFITS AND COMPENSATION:
The hourly rate/salary range for applicants in this position generally ranges between $60,000.00 and $65,000.00. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
Seeking a driven and enthusiastic entry level Field Technical Associate to become a valuable member of our dynamic Field Support team. This role is specifically crafted for individuals with limited to no prior technical field experience but possess a strong eagerness to acquire knowledge and thrive in a technical environment. Individuals with a hands-on approach who seek to understand why or how things work, and conversely, dissecting failures would be encouraged to engage in this opportunity. The selected candidate will undergo a thorough and comprehensive training program, aimed at cultivating essential technical support skills (such as product applications), building profound product knowledge, and fostering expertise in delivering exceptional customer service. This is an exciting opportunity for individuals looking to embark on a fulfilling journey of professional growth within a technical field.
3RD ANNUAL ASSOCIATE PROGRAM:
Anticipated to start between June 1st and August 1st, the Sales Associates or Field Technical Associates will learn, train, and grow side by side with the other members of the current and previous years' program cohorts. Starting salaries for associates are estimated to be between $60,000.00 and $65,000.00 with up to a 15% bonus potential. Each associate will be assigned a mentor and have multiple opportunities to shadow experienced sales and field representatives within the assigned territory. Following the two-year program, graduates will be promoted and assigned their own territory, responsibilities, sales targets, and bonus opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Participate in a structured training program to learn about our products, industry, and field support techniques. Shadow experienced Field Technical team members to observe and learn effective field support strategies in your designated territory. Assist Field Technical team by providing recommendations of products and solutions for customer base. Assist customers by providing site support. Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field. Regular communication with sales colleagues within territory to provide updates or intel gained in the field. Accompany sales colleagues, when requested, on sales calls to observe, learn and assist with subsequent technical support. Assist in collecting data for project or product specific testing and interpreting results. Assist in coordinating 3rd party testing certification/ approvals. Participate and provide assistance to Field Technical team for live and/or web-based training for internal staff and/or external customers. Assist in creating instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application of products. Use relevant information and individual judgment to determine whether designs or applications comply with local codes, industry standards, and regulations. Attend technical meetings and training sessions to stay updated on product knowledge and industry trends.
EDUCATION:
HS Diploma or GED required. Associate degree (AAS), or Trade School Certification, or Bachelor's Degree (BS) in a related field preferred.
EXPERIENCE:
One to two years' Field Technical Support experience and/or training. In place of experience, a bachelor's degree will be considered. Possess a general understanding of field-testing methods and techniques.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Must have a valid driver's license. Active listening and attention to detail. Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures. Knowledge of product application. Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo. This includes chemistry of current and future products and systems. Customer Service skills, including needs assessments and evaluation of customer satisfaction. Excellent written and verbal communication skills. Effective team player. Proficient in Microsoft Office (Word, Excel, Outlook). Mechanical Aptitude. Ability to travel up to 50% within assigned region. Travel may be on short notice with overnight stays. Desire to progress in a full-time Field Technical Representative role in our organization.
PHYSICAL DEMANDS:
Travel throughout assigned territory as needed.
BENEFITS AND COMPENSATION:
The hourly rate/salary range for applicants in this position generally ranges between $60,000.00 and $65,000.00. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online!....Read more...
Position: Field Service UPS Engineer
Job ID: 1799/60
Location: Home Counties
Rate/Salary: £45,000 OTE (55-60k)
Type: Permanent
Benefits:
Van, Mobile, Laptop
Competitive pay and benefits that reflect your skills and experience.
Ongoing training and development to support your career progression.
Company Van and laptop
Enhanced holiday
Gym and fitness privileges
Health and Wellbeing benefits including on demand GP services
Employee retail discount schemes
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: (Field Service UPS Engineer)
Install, commission, service, and maintain plus diagnose, troubleshoot and provide any technical support on Uninterruptible Power Supply (UPS) systems, batteries, and other critical power equipment in a variety of environments, including data centers, hospitals, commercial buildings, and industrial facilities. Ensure all installations meet manufacturer specifications, industry regulations, and customer requirements.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the: (Field Service UPS Engineer)
Service, test, and repair UPS, batteries, switchgear, and controls.
Perform site surveys, load bank testing, and inspections.
Install and commission UPS and battery systems.
Respond to breakdowns and diagnose faults.
Supervise and train electricians, apprentices, and junior engineers.
Complete reports, action lists, and service records accurately.
Participate in the on-call rota and work flexible hours as needed.
Support internal teams and provide technical guidance.
Identify sales opportunities and report leads.
Ensure compliance with safety regulations and best practices.
Conduct electrical testing and risk assessments.
Attend training to maintain and enhance technical expertise.
Qualifications and requirements for the (Field Service UPS Engineer):
Experience of servicing, maintaining and fault diagnostics on Generators and other critical power equipment
An engineering qualification (NVQ Level 3, City & Guilds or similar)
Full UK driving license
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
An exciting opportunity has arisen for a Senior Technical Project Manager to join a forward-thinking and innovative company based in Hitchin or Cambridge, UK.
This role involves leading multiple large-scale projects across the business, covering electronics, software, and mechanical challenges to deliver safety-critical products that save lives. The Senior Technical Project Manager will drive projects from design through to manufacturing and sustaining, ensuring they are delivered on time, within budget, and to the highest quality standards.
Key Responsibilities for the role of Senior Technical Project Manager based in Hitchin or Cambridge, UK:
Manage multiple large projects, ensuring delivery of high-quality products within well-defined plans and budgets.
Make project decisions that align with company strategy.
Identify project risks and develop mitigation strategies to keep projects on track.
Champion best practices by promoting and continuously improving the Delivery Framework and NPI process.
Support the development and rollout of related frameworks/processes across the business.
Use technical and engineering expertise to support project execution.
Foster a transparent, trusting, and collaborative environment for project teams.
Skills and Experience
Essential:
Strong experience in project management methodologies, including Waterfall, Gantt, Agile, SCRUM, and Kanban.
Proficiency in modern collaboration tools such as Jira, Confluence, and MS Teams.
Experience in budget management, resource planning, and risk mitigation.
Background in delivering physical electronic/mechanical projects in a manufacturing environment.
STEM background with technical expertise to support project delivery.
Problem-solving mindset with Green/Black Belt training (preferred).
Ability to manage conflict effectively and lead large teams.
Experience in highly regulated industries such as fire safety, automotive, medical, or aviation.
Clear and open communicator, able to drive projects forward efficiently.
APPLY NOW for the Senior Technical Project Manager position based in Hitchin or Cambridge, UK by sending your CV and cover letter to ltemple@redlinegroup.Com or contact us at 0158288280....Read more...
Flexi Conveyancer
Location: Liverpool (Hybrid 3 days WFH)
Salary: £30,000 - £35,000 per annum
Job Type: Full-time, permanent
Our client, a forward thinking firm, is seeking an experienced Flexi Conveyancer to provide support across multiple teams, manage escalations, and ensure the smooth progression of files.
This role requires a strong technical background in conveyancing where you will be a part of the Flexi team. You will hold problem - solving skills, and the ability to manage workload effectively in a dynamic environment.
Key Responsibilities:
- Manage and resolve file escalations raised by clients, developers, or third parties.
- Update breach logs and chase outstanding documents on files where the fee earner is no longer with the firm.
- Handle historic file requests and post-completion queries, ensuring smooth registration and addressing any outstanding issues.
- Provide cover for team absences, stepping in where support is most needed.
- Respond to technical queries, escalating complex matters where necessary.
- Ensuring high-priority transactions are handled efficiently.
- Support and oversee the administrative team when needed.
- Collaborate with legal, technical, and support teams to manage case progression effectively.
Essential Skills & Experience:
- Minimum 2 years' experience handling conveyancing files, ideally including new build transactions.
- Strong technical knowledge of conveyancing processes and regulations.
- Ability to investigate and resolve complex file issues.
- Excellent customer service skills and experience in managing client relationships.
- Experience using Proclaim or similar case management software.
The opportunity to join a reputable, growing firm with excellent career development prospects.
If you are interested in this role, please call Rebecca 0151 230 1208 or e-mail your up to date CV to r.davies@clayton-legal.co.uk and then arrange a call.....Read more...
Holt Executive are delighted to be partnering with a global technology and communications leader to recruit a Technical Service Delivery Manager for an interim contract in the aerospace industry.
Our partner mission is to deliver innovative technology and communication services to several markets around the world. Mobility is a key focus for them.
For the Technical Service Delivery Manager hire, the individual will be responsible for technical leadership throughout the customer lifecycle inhouse and externally.
Key responsibilities for the Technical Service Delivery Manager - Aircraft/Airline:
- Provides technical guidance, status, and leadership to the customer and internal teams for all account related activities.
- Define, clarify, and advise on customer requirements, lab requirements, and testing support.
- Identify and review SLA exclusions, facilitates process improvement, and change in coordination with the agreement, customer, and product evolution
- Working with product & program teams and DevOps on new airline / aircraft / feature onboarding and scheduling (e.g., Salesforce)
- Coordinating and supporting needs related to software, portal, configuration items, and content.
Key Experience required for the Technical Service Delivery Manager - Aircraft/Airline:
- Experience in a technical Account Management/ Service Delivery role (B2B Telecom/IT/Aviation)
- Bachelors Degree in Electrical Engineering, Computer Science or Computer Engineering or another related degree
- Demonstrated experience managing customer expectations and delivery scope
- Solid understanding of TCP/IP and Broadband networking concept
- Proficiency with Salesforce or equivalent ticketing system and reporting tools
- Ability to present complex technical material to a variety of audiences
- Demonstrate the ability to lead multi-functional teams....Read more...
Customer Support/ Training Engineer – Electrical
Are you a Customer Support/ Training Engineer – Electrical actively looking for a new role?
Our client specialises in advanced electromechanical systems and will give you the opportunity to support and train customers on innovative, high-performance equipment used across various industrial applications.
Responsibilities of this Customer Support/ Training Engineer – Electrical job based in Stamford:
Providing support for a range of electro mechanical power products delivered.
Deliver in-person and remote training to customers, service partners, and internal teams.
Develop and maintain training documentation, presentations, and practical assessments.
Use SAP B1 to log and track service cases, technical faults, and resolutions.
Manage global technician certification records and skills development tracking.
Key requirements for this Customer Support/ Training Engineer – Electrical job in Stamford:
Minimum ONC or equivalent in Electrical Engineering.
Formal technical training experience (2+ years), including assessment delivery.
Strong background in supporting and troubleshooting electromechanical systems.
To apply for this Technical Training Engineer – Electrical job in Stamford, please email NDrain@redlinegroup.Com or call Nick on 01582878828 / 07487756328....Read more...
Overview:
Working as part of the technical support team, provide specialist technical support for learners, staff and visitors by supervising specialist workshop, studio and performance spaces, and maintaining and supervising the use of specialist equipment both on and off the academy site.
Every member of the technical support team has a technical specialism and is responsible for specific spaces and equipment. However, technicians will work together as a team to support learners, staff and visitors across all areas as required.
Curriculum Support:
Prepare and pre-stage equipment and spaces, when booked by learners, staff and visitors
Set up for lessons, workshops and other activities requiring the use of specialist equipment and/or spaces
Offer specialist instruction for individuals and small groups, inducting them in the correct and safe use of specialist spaces and technical equipment
Support and supervise learners working in specialist spaces and locations (on and off-site), ensuring they are following correct professional processes, and safe working practices
Support and supervise learners working with specialist technical equipment, ensuring they are following correct professional processes, and safe working practices
Work alongside learners, teachers, visiting practitioners, and technical staff to execute and deliver creative projects on location and on site
Contribute to the curriculum design and development process by collaborating with teaching teams and heads of department
Events and Production Activities:
Take an active role in departmental and production meetings
Working effectively with a diverse range of designers and creative teams, finding innovative ways to realise the ambitions of major productions and events at a range of locations and venues
Support with preparing and setting up the technical requirements for events such as shows, performances, assemblies, showcases, open evenings and examinations
Take the lead in areas such as recces, get-ins/outs and turnarounds
Lead on moving equipment, sets and properties during all stages of production processes
Supervise learners when working on and off site on events and production activities
Provide technical services and support for conferences, hires and events as and when required
Health and Safety:
Maintain a safe working environment, implementing best professional practice
Write relevant risk assessments and ensure these are being correctly implemented
Maintain accident/incident records
Provide specialist health and safety training to staff, students and visitors as and when required
Keep up to date with developments in Health & Safety law and legislation
Act as fire steward and first aider as required
Advise on manual handling
Ensure the efficient and safe set-up of productions, events and activities
Ensure a safe and tidy environment in all working areas
Administration Support:
Manage and facilitate student/staff equipment and specialist space bookings by pre-staging equipment, preparing spaces, and checking equipment in and out
Carry out relevant administrative duties to ensure the academy is well run and resourced. For example, pricing and ordering of equipment and consumables through suppliers, the monitoring of consumables stock, and the maintenance of asset registers and warranties
General:
Support and promote all company policy, with specific attention to equality & diversity, health & safety and data protection
Undertake any other duties or delegated one-off tasks at the reasonable request of the Principal/SLT/line Manager
Training:Creative Industries Production Technician - Live Events Technician Pathway Level 3 Standard.
Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You’ll finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.
Summative Portfolio:
You will be expected to deliver projects throughout the apprenticeship. Each project would involve research, knowledge and may be submitted in writing, a presentation or professional discussion.
Duty 1 Interpret system specifications for productions, live performance and events. These systems can include sound or lighting or video
Duty 2 Assemble and configure systems to meet the specification requirements for sound, lighting, power or video
Duty 3 Test, troubleshoot and maintain equipment and systems
Duty 4 Collaborate with stakeholders and work with team members
Duty 5 Operate and maintain technical equipment
Duty 6 Dynamically risk assess the work environment and situation. Adapt working practices to ensure the safety of self and others
Duty 7 Disassemble and store technical equipment safely and efficiently at the end of the event, ensuring that the integrity of the components is maintained
Duty 8 (Live Event Technician (LET)) Repair complex systems and sub-assemblies at component level
Duty 9 (Live Event Technician (LET)) Utilise lifting and rigging equipment to set up event systems
Duty 10 (Live Event Technician (LET)) Specify equipment and system requirements suitable for the operational environment
Duty 11 (Live Event Technician (LET)) Prepare and pack systems for local or international transportation prior to the event
Training Outcome:Prospect of full-time employment upon successful completion of the apprenticeship.Employer Description:BOA Stage and Screen Production Academy is a unique, industry-led training academy for 16–19-year-olds, that prepares young people to enter behind-the-scenes roles in the regional Stage and Screen industries as well as careers in film, TV, content, live events, theatre production, and associated fields within the arts and entertainment industry.Working Hours :Monday to Friday - (8:45 – 9:15 working hours TBC), evenings and weekends required, giving as time in lieuSkills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
