Technical Support Engineer

Technical Support Engineer
Back-Office Solutions
Maidstone, Kent
Up to £36,000

We’re working with a leader in outsourced back-office solutions to search for a Technical Support Engineer to join them on-site at their new offices just outside of Maidstone. The organisation has technology at their core and utilises bespoke software platforms to consult with their customers and provide back-office outsourcing solutions to SMEs across the UK. This role will lean more on project delivery.

Key Responsibilities:
• Provide 1-3rd Line Support to 100+ users.
• End-to-end technical project delivery.
• Ensure seamless operation and security of IT infrastructure.

Background required:
• Strong technical support background covering Windows 10/11 Desktop, Windows Server 2019+, Firewalls, VPNs, Hyper-V/Server Virtualisation, M365 administration/configuration.
• Some project delivery experience.
• Working independently rather than part of a larger/wider team.

What’s on offer:
• Starting salary up to £36,000
• 26 and a half days leave + bank holidays (increasing with service)
• Buy and sell holiday scheme
• Private Healthcare Insurance + Virtual Private GP
• Retail Discounts
• Pension, Income Protection, Life Cover + much more