As a Customer Service Apprentice, your primary responsibilities will include assisting customers via phone, email and in person, addressing their enquiries and providing solutions. You will help maintain high standards of service by ensuring all customer interactions are handled in a professional, timely and friendly manner.
Customer Interaction & Support – Handle customer enquiries via phone, email and online chat, providing timely and professional assistance.
Order Processing & Record Management – Process customer orders, update databases and maintain accurate service records using company CRM systems.
Problem-Solving & Complaint Handling – Address customer concerns, resolve issues efficiently and escalate complex queries when necessary.
Collaboration & Team Support – Work closely with sales, logistics and warehouse teams to ensure seamless operations and excellent service delivery.
Administrative Tasks – Assist with paperwork, reports and documentation to support customer service operations and business processes.
This role is perfect for someone who enjoys helping others, has excellent communication skills and thrives in a fast-paced environment. If you're eager to learn, passionate about delivering outstanding customer service and ready to take on a rewarding challenge, we encourage you to apply!Training:
Delivered in the workplace with one to one Trainer/Assessor support. A schedule of workshops/support sessions are available in college for those who wish to attend.
Training Outcome:You will have the chance to grow within the company, with the opportunity to progress in your career.Employer Description:Elcom Ltd is an award-winning manufacturer renowned for innovation, quality, and exceptional customer service. With a strong industry presence, we specialise in delivering high-performance products tailored to our customers' needs. Our commitment to excellence, teamwork, and continuous improvement makes us a trusted partner and a great place to build a career.Working Hours :Monday - Friday between 9.00am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Your day to day duties will include:
Dealing with customer enquiries, via email and phone.
Use of Microsoft outlook, word and excel for day-to-day tasks.
Using a software that we use to schedule engineers work, quote jobs, complete daily reports and update job notes.
Liaising with engineers and other colleagues’ day to day via group chat.
Working with subcontractors to book in work.
Answering the phone, making calls to customers/suppliers, booking in jobs, dealing with queries and enquiries.
Answering emails, queries/enquiries, dealing with subcontractors.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Permanent role within the company.
Employer Description:At Ekoflow LTD we offer full wastewater treatment from installation, to servicing and repairs of sewage treatment plants. We use genuine parts and spares for leading brands such as Klargester, Marsh, Graf, Premier Tech and many more. Based in Gloucestershire and operating throughout the South-West, Midlands, South Wales and surrounding areas. We are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer servicing, maintenance, breakdown and repairs of all waste water systemsWorking Hours :Monday to Friday, 8:00am – 4:30pm with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Logical,Team working,Initiative....Read more...
Learning and development:
Gain practical experience by working closely with a qualified mentor who will provide valuable guidance and support
Develop a comprehensive understanding of various tasks, including replacing exhaust systems, conducting general maintenance, and servicing duties
Participate in the essential process of MOT testing and vehicle preparation, honing your skills in ensuring compliance with safety and regulatory standards
Familiarise yourself with an array of specialised tools and equipment, ranging from basic hand tools to power tools and precision measuring instruments
Duties and tasks:
Execute brake changes meticulously, prioritising the safety and optimal functionality of the vehicle's braking system
Carry out oil and filter changes to ensure the engine operates at its peak performance level
Assist in clutch repairs, ensuring smooth gear changes and efficient vehicle operation
Engage in comprehensive engine diagnostics to identify and address performance issues effectively
Master cylinder head replacement techniques for proficient engine repair
Undertake suspension work and tackle a diverse range of automotive tasks, expanding your skillset and expertise in the field
Training:
Working Monday to Friday, 8.30am to 5.00pm with 30 minutes for lunch
Working towards a Level 2 Autocare Technician apprenticeship standard
Training Outcome:
After successful completion of the apprenticeship, a long-term position may be considered
Employer Description:Northallerton Service Centre has been established for over 10 years. Our aim is to offer a main dealer experience but at a very competitive price. We have a friendly close knit team of 5 including 3 long serving experienced technicians. We offer full service, MOT and repair facilities to all makes and models.Working Hours :Monday to Friday 8.30am to 5pm with half hour paid lunch breakSkills: Communication skills,Attention to detail,Problem solving skills,Team working,Initiative,Physical fitness....Read more...
Create interesting adverts for Facebook, Instagram, LinkedIn, and X.
Develop engaging TikTok content, working closely with our driver, CoachDriverBinkx.
Make promotional videos to be shown in our reception area for customers.
Select and incorporate suitable music for promotional videos and social media.
Design posters and flyers for advertising and promotional campaigns.
Create graphics for various company promotions.
Update and maintain the company website to ensure all content is accurate and engaging.
Contribute ideas to improve website design and user experience.
Learn how to use our custom-built booking system and understand its coding.
Assist in creating new ways for our different software programs to communicate effectively with each other.
Work with our operations team to analyze current planning systems.
Help develop a new pricing system that considers fuel costs, wages, and other key factors to improve departmental efficiency
Training:Multi-Channel Marketer (Level 3) apprenticeship standard.Training Outcome:The right candidate could become a full time member of the teamEmployer Description:Established in 1982, Ausden Clark began its life as a maintenance garage on Barkby Road in Leicester, with a specialisation in truck maintenance and repair. Over the next 10 years, the garage business developed, becoming a reliable and strong establishment so much so that the garage was relocated to a larger site on Dysart Way. Although the garage was very much devoted to truck and car services, Paul Ausden-Clark began to notice how the coach industry was lacking in standards for its passengers leading to the creation of Ausden Clark Coach Hire, with the ethos to provide a high standard of travel across the board, above and beyond any other operator at the time.Working Hours :Monday to Friday, 8am to 4.30pm with one hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Provide a professional customer point of contact for all enquiries to recruitment and resourcing
Assist with advertising of jobs and promotion of the advertising function to generate additional income for the service
Provide a helpdesk service for managers and customers on all aspects of the recruitment systems
Maintain electronic files and databases, ensuring council policy, including GDPR is adhered to
Work with colleagues in the team to collaborate and support each other and make improvements to current ways of working
Conduct administration duties, including pre-employment checks
Receive training to be able to undertake additional duties as required, commensurate with the level of the job
Training:Successful completion of this apprenticeship gives you an accredited Human Resources qualification at level 3 (CIPD).
Workplace Learning
Provided with a 1:1 Tutor
Delivery - Virtual interactive workshops
Training Outcome:
At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available permanent employment opportunities within the service and across the council.
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region.
With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :Monday - Friday, 9.00am to 5.00pm. Flexible working hours, including home-working (subject to the needs of the role).Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills....Read more...
During this apprenticeship, we commit time to help you build your knowledge, skills and practical experiences, providing genuine development opportunities to enable you to become a future leader
You will initially be responsible for preparing, recording and processing data within the virtual finance financial systems; maintaining spreadsheets; monthly management reporting and preparing and submitting VAT returns as a apprentice team member
As your experience grows, so do your responsibilities, ensuring you get the most out of your training with us and are able to apply the knowledge you are learning along the way
Training:
Alongside the day to day duties you will also be studying for a professional qualification, the Professional Diploma in Accounting (Level 4 AAT)
The training will be a combination of on the job training, time off to study, attend college and complete online classes in preparation for exams. We also provide soft skills training and regular 1:1 meetings with your training manager to ensure you have all the support you need
Apprentices without English or maths at Level 2 (GCSE or equivalent) must achieve this prior to the completion of the apprenticeship
Training Outcome:
There are no limits for our apprentices. Once you have completed the programme, you can progress onto further qualifications, for example, a three year ACA or ACCA qualification to become a Chartered Accountant, or whatever is the best choice for you
Employer Description:We are a top 50 accountancy firm with offices in London, St Albans, Rickmansworth and Milton Keynes. We provide our clients with accountancy and tax advice to help their businesses grow, support individuals and families, and help charities and trustees to manage their finances and comply with their obligations. Mercer & Hole recognises that people are its key assets, which makes achieving the right balance between work and home part of our culture.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Initiative....Read more...
This exciting opportunity will expose you to all areas of the business where you will learn about Continuous Improvement tools and techniques, including Root Cause Analysis, Lean Methodologies, as well as various methods of data analysis.
You will work as part of an operational team to resolve problems, preventing re-occurrence, engaging others in issues affecting them and to support the improvement of performance. You will work with functional teams across the business to identify opportunities for improvements in our systems and processes, you will initiate and facilitate improvements, and you will provide advice to colleagues on business improvement methods and basic tools that they can use.Training:
You will work towards Level 4 Improvement Practitioner Apprenticeship Standard
You will also take part in a soft skills development programme
Training Outcome:
Best of all, upon successfully completing this two year apprenticeship you will be guaranteed a full-time role with Bakkavor
Employer Description:We're the biggest name you've never heard of! You've probably eaten our food - you just didn't realise it. As global leaders in the fresh prepared food industry, we create innovative products, including meals, soups, dips, salads, desserts, pizzas and bread for customers including Tesco, M&S, Sainsbury's and Waitrose in the UK. We're ambitious, We're full of ideas and we're ready for more people who share our passion for quality food to join us. Bakkavor is the leading provider of fresh prepared food in the UK, with a growing international presence in the US and China. We are number one in the UK in the four product categories of meals, salads, desserts, and pizza & bread, providing high-quality, fresh, healthy, and convenient food. We have over 19,000 employees, our headquarters are in London, and we have 23 factories in the UK, 5 in the US and 9 in China.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
You will support our Contract Admin team in day-to-day running of Havering Depot, and provide administrative support to the wider organisation, including the senior management team.
Providing general administration support to the contract Manager and wider teams to ensure efficient operations.
Engage, support, and interact with internal and external clients.
Compiling, maintaining, and updating records on various systems
Undertake administrative tasks using Microsoft Office applications
Assist in budgeting, expense tracking, and financial reporting activities
Monitor stationary supplies, refreshments, and IT consumables.
Liaising with couriers and suppliers
Contributing to team effort by accomplishing related tasks as needed
Training:Business Administrator Level 3.
This is a work-based apprenticeship, and you will be support by FCC and Skillcert throughout the qualification. You will be directly mentored by your line manager at FCC and also monthly support from your tutor at Skillcert. Training Outcome:For the right candidate and on successful completion of the apprenticeship you will complete a formal review and if you pass this there will be on offer of full-time employment.Employer Description:FCC Environment –the waste and resource management company that looks at the bigger picture.
We care for both our customers and the environment. We help local authorities and businesses minimise the amount of waste that goes to landfill by transforming it into valuable resources, and we retrieve the full value of the resources we collect and process, so they can be used again and again. Waste that cannot be recycled, we transform into energy.Working Hours :Normal working hours are between 08:30 until 17;00 Monday to Friday which includes 30-minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key Responsibilities/Activities:
Build sub-assemblies as required by supplied drawings.
Check and verify accuracy of assemblies on completion.
Daily and accurate completion of records including timesheets and inspection status documentation.
Report any manufacturing and assembly errors to team leader so corrective action can be agreed.
To adhere to all required quality and H&S standards.
On an ad hoc basis you may be asked to visit other BLG/customer sites to assist with final build(s).
On an ad hoc basis, as required to undertake milling, drilling, turning and fabrication activities.
To work with other departments to be involved in setting priorities regarding assembly build to ensure all builds are complete within required timeframes.
To undertake other duties as may be required.
Training:You will be required to attend college two days per week, term time only at our Somer Valley Campus in Radstock.Training Outcome:Skilled Mechanical Assembly Fitter or developed further into Service Engineer.Employer Description:Leaders in packaging equipment solutions
Established in 1948, Bradman Lake provides innovative packaging solutions to an international client base.
The company is a leading designer and manufacturer of packing machinery and turnkey systems to the bakery & biscuit, chocolate & confectionery, dry foods, chilled and frozen foods, consumer, pharmaceutical and healthcare sectors.
Bradman Lake is an award-winning company recognized for its innovation and customer service excellence, with several awards over the years. In 2022, the company was awarded the prestigious Queens Award for Enterprise – International Trade.Working Hours :Your normal hours of work are 7.30am to 3.30pm Monday to Thursday and 7.30am to 3.00pm Friday, with a 30-minute unpaid lunch break each day.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at the Calex UK Training Academy in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Whether you’re buying the car of your dreams, or visiting for a service, the expert team at Porsche Centre Sheffield are on-hand to guide you through your Porsche journey.
Porsche Centre Sheffield is conveniently situated near Junction 34 of the M1 on Sheffield Road.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
-Assisting customers with IT support queries via email, chat, and phone.- Learning how to diagnose and resolve basic technical issues.- Helping with data uploads and working with Excel spreadsheets to format information for our systems.- Supporting the team with setting up and managing Single Sign-On (SSO) and other integrations.- Documenting common issues and updating the knowledge base to help customers self-serve.- Collaborating with different departments, including Customer Support and Account Management.- Identifying potential system improvements and feeding ideas into the team.Training:
Comprehensive introductory modules to technical concepts
Level 3 Information Communications Technician apprenticeship standard
Training for all pathways of your IT career (support technician, network technician, digital communications technician)
Specialising in a portfolio of evidence for the Support Technician pathway
e-learning training materials
Bi-weekly virtual classroom training on all options of the apprenticeships
Access to virtual labs to develop technical competency
Monthly work-based coaches visits and competency checks
9 am – 5 pm Support desk for technical support
Personal Learning and Thinking Skills and Key Skills development
Option for vendor and technical certificates- e.g. CompTIA
Training Outcome:This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.Employer Description:iAM Compliant is a web-based (SaaS) scalable safety management tool, specifically designed to help you with everyday health and safety compliance, reporting, eLearning and more. You can create regular tasks, assign jobs, produce reports, and even prevent potential issues happening before they occur.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Your duties will include:
Sourcing and screening candidates
Collate and communicate feedback on all candidates
Building relationships with clients and candidates
Managing job ads and social media posts
Handling administrative tasks (database updates, interview scheduling)
Manage recruitment systems and data to ensure compliance with regulations and legislation
Learning industry trends and recruitment strategies
Contribute to the resource strategy through managing the implementation of agreed metrics and delivering the organisation requirements
Training:
This apprenticeship aligns with The British Institute of Recruiters for Certified Agency Recruiter (Cert PRec) and Specialist in Talent Acquisition and Retention for In-House Recruiters (STAR), and with The Recruitment and Employment Confederation for Affiliate Member
Training is delivered in the workplace with a mixture of face to face and remote sessions
As we offer this qualification nationally, we do offer remote sessions for those learners working outside of the county
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:We’re a growing recruitment agency specialising in construction, connecting skilled professionals with top companies. As we expand, we’re looking for a motivated Apprentice Recruitment Consultant to join our team.
Sphere Solutions Ltd is a leading construction recruitment agency specialising in providing top-notch staffing solutions to the construction sector. We are committed to connecting talented professionals with the best construction job opportunities. As construction recruitment specialists, we offer a comprehensive range of services to cater to the diverse needs of our clients. Whether you are seeking skilled trades and labourers, technical experts, professionals, or executive roles, we have a robust database of pre-vetted candidates ready to meet your specific staffing requirements. With our extensive network and deep industry insights, we can identify and source the right individuals who possess the skills and experience needed to excel in the construction field.Working Hours :Monday- Friday
8am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Proactive....Read more...
Assist in managing daily administrative tasks and business operations
Support the development and implementation of company policies and procedures
Assist in cost account reporting. Logging delivery notes and purchase orders
Provide administrative support to various departments as needed. Departments such as construction and commercial operations, accounts, health and safety and Customer Service
Helping the Customer Services department contact customers through letters, telephone and email
Supporting the operations department in maintaining and updating records, reports, and documentation. Such as processing timesheets and weekly labour reports
Ensure compliance with company policies and industry regulations. Managing various certification like electrical, gas, Fire related certificates, Asbestos
Participate in project management and company initiatives
Communicate effectively with team members and management to support business goals
Learn and utilise business management software and tools. Helping upload and maintain document management systems, updating live project monitors on Microsoft Teams etc.
This is a varied role with huge learning potential, which includes supporting the operational and commercial staff as well as working with various stakeholders across the business such as Project Managers, Quantity Surveyors, Site Managers and Customer Liaison Officers.Training:The successful candidate will work towards a Level 3 Business Administration Standard, which will take 18 months and will be delivered through T3 Training and Development on a work-based learning basis.Training Outcome:Long term career opportunities are available with Jackson, Jackson & Sons for the right candidate.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday
08:00- 16:30Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Logical....Read more...
• Assist in managing daily administrative tasks and business operations• Support the development and implementation of company policies and procedures• Assist in cost account reporting. Logging delivery notes and purchase orders• Provide administrative support to various departments as needed. Departments such as construction and commercial operations, accounts, health and safety and customer service• Helping the Customer Services Department contact customers through letters, telephone and email• Supporting the operations department in maintaining and updating records, reports, and documentation. Such as processing timesheets and weekly labour reports• Ensure compliance with company policies and industry regulations. Managing various certification like electrical, gas, Fire related certificates, Asbestos• Participate in project management and company initiatives• Communicate effectively with team members and management to support business goals• Learn and utilise business management software and tools. Helping upload and maintain document management systems, updating live project monitors on Microsoft Teams etc
This is a varied role with huge learning potential, which includes supporting the operational and commercial staff as well as working with various stakeholders across the business, such as Project Managers, Quantity Surveyors, Site Managers and Customer Liaison Officers.Training:The successful candidate will work towards a Level 3 Business Administration Standard, which will take 18 months and will be delivered through T3 Training and Development on a work-based learning basis.Training Outcome:Long term career opportunities are available with Jackson, Jackson & Sons for the right candidate.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday 08:00 - 16:30.Skills: Communication skills,IT skills,Administrative skills,Logical,Initiative....Read more...
As a Pipefitter Apprentice, you will:
Ensure compliance with health, safety, and environmental standards
Shape and profile pipes and components using power tools, mechanical cutting machines, and other equipment
Learn how to work with various materials, such as carbon, stainless, and other alloys
Prepare and fit piping systems according to engineering drawings and specifications
Collaborate with pipe welders and across the wider business on various projects
Receive specific training tailored to nuclear industry requirements
In addition to the above, you’ll also receive training on manual handling techniques and working in potentially hazardous environments.Training:The apprenticeship follows a 3 year programme, with the first year spent off the job at CATCH in Stallingborough. This would be Monday-Friday 8am- 4pm.
The remainder of the apprenticeship is then completed onsite. Where you will be deployed out to PJD Client sites around the UK, with possible opportunities to work outside the UK if the need arises.Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
You will have developed a variety of interchangeable skills and have an in depth understanding of manufacturing and processes.Employer Description:Engineered to deliver,
From our inception, we have been instrumental in the maintenance and life extension of the majority of the UK’s fossil fuel power generation fleet and have played a significant role in the evolution and maintenance of the country’s growing Biomass and Energy from Waste fleet.
This experience in the power generation sector extended our services into a wide range of industrial sectors including Petro-Chemical, Chemical, Paper, Cement and Food and Beverage.Working Hours :CATCH- September- July, Monday- Friday, 8am- 4pm
PJD- Monday- Thurs 0800- 1600 Friday 0800- 1400Skills: Communication skills,Attention to detail,Team working,Punctuality....Read more...
Support the IT Manager in responding to helpdesk calls regarding hardware, desktops and network support and resolve those problems within specified timescales in line with departmental protocols
Provide ongoing technical support for users of the school systems, including basic training to end users and advice on new technology
Support the interactive teaching technology and provide necessary support, including keeping accurate records of IT assets
Log calls with external suppliers to resolve warranty/non-warranty escalations
Ensure that only licensed software applications are installed on student and staff PCs to comply with software licensing agreements
Assist in receiving delivery of IT equipment and stock, security marking it and ensuring that it is entered into the appropriate inventory
Ensure that departmental procedures are followed at all times when undertaking IT tasks and activities
Attend team meetings and other associated meetings as necessary
Support and participate in implementing changes to technology and software as they are introduced within the school
Liaise appropriately with staff across the school to ensure tasks and activities are carried out to the satisfaction of users in line with school protocols
Training Outcome:Opportunity for a permanent role on sucessful completion of the apprenticeship and further training/certification.Employer Description:Valence School is a KCC Foundation residential and day Special School for children and young people aged 4-19 with physical disabilities, complex medical needs and associated learning and communication difficulties. We are part of the Kent Special Educational Needs Trust (KsENT. We offer a supportive, friendly and rewarding working environment and every member of staff participates in enabling our students to learn and to aspire to achieve meaningful independence.Working Hours :Monday to Thursday 8.30am to 4.30pm; Friday 8.30am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Dispatch and receipt of goods to and from our warehouse including customer sites with relevant paperwork completed and checked: manual and computerised. Anomalies reported to appropriate person and actioned accordingly
Order picking of product(s) and preparing for dispatch, by both manual handling and utilisation of FLT
Complying with all relevant legislation (HSE, COSHH, CLP, Reach, DESEAR, EA etc.) and internal working practices to include ISO 9001 and 14001
Effectively operate and utilise IT and stock management systems to conduct day to day office administration, labels and delivery notes, process stock orders: new orders, back orders and update stock levels across all business areas
Warehousing of oil products and associated tasks: rotation/decanting/loading/offloading
Undertaking of legislative checks on machinery, PPE, racking, ladders etc recording results and dealing with any issues as appropriate
Develop and maintain product knowledge and identification and maintain relevant MSDSs plus COSHH assessments are available and up to date
General day to day maintenance of warehouse and site, ensuring all goods are easily accessible, identifiable with site being maintained to a high standard
Undertaking of ¼ stock takes and inventories across all business areas
Develop and maintain relationships with customers, suppliers and staff in a polite and professional manner
Conduct multi drop deliveries and assist external parties with routing and packing when appropriate
Support all parts of the Global Group and undertake tasks as directed by the Management Team
Training Outcome:Full-time position on completion, further progression within the businessEmployer Description:The Global Group is a strategic partner to large scale manufacturers operating in the UK, Europe and Internationally. The Global Group comprises 4 companies with interests ranging from heat transfer fluids and thermal fluid engineering services to the supply of hygiene and industrial cleaning products and logistics.Working Hours :Monday to Friday, 8.00am - 4:30pm, 1 hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Physical fitness....Read more...
Content Creation - Assist with developing engaging content for social media and website updates
Social Media Management - Schedule, monitor and engage with posts across LinkedIn, Facebook, and YouTube
Campaign Management - Planning and executing multichannel campaigns, such as social media, paid advertising and email
SEO and Paid Ads - Optimise content for search engines and assist in social media ad campaigns to reach target audiences
Analytics and reporting - Track performance using Google Analytics
Market Research - Researching competitors and industry trends to generate fresh ideas
Offline Marketing and Events - Assist in designing and preparing marketing materials such as brochures, leaflets, banners and exhibition stands for industry events.
Training:As a Multi-Channel Marketer apprentice, you will work under the guidance of your marketing team to support the planning, creation and evaluation of marketing campaigns across various digital channels and social media platforms.
Your role will primarily consist of creating online and offline marketing strategies, targeted campaigns, and written and visual content designed to support customers down the marketing funnel, increase brand authority, and drive revenue.
Throughout your time as a Multi-Channel Marketer apprentice, you will develop critical skills in content creation, search engine optimisation, social media management, and web design, and learn to utilise the industry’s most used analytical tool – Google Analytics 4.Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective Marketer.Employer Description:At JR Dynamics, we don’t just solve problems—we innovate. As pioneers in wireless telemetry systems and Industrial Internet of Things (IIoT), we help industries tackle their toughest challenges with smart, high-performance technology. But we're not here just to lead in tech; we’re looking to lead in how we tell our story.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,Attention to detail,Creative....Read more...
Following appropriate policies, procedures and systems ensuring the educational, social, physical, emotional, health and welfare needs of the children are always met
To become involved in children’s activities to stimulate and extend their learning
To demonstrate sensitivity toward children and families within the facility
Assisting in the admission and induction of new children
Assisting in the maintenance of all necessary records to meet internal, E.Y.D.C.P and Ofsted requirements
To take an active role in the promotion of excellent health and safety practices
To respond effectively to any health and safety issues that may arise and report any necessary matters
To participate in training and meetings as requested by the management team
Performing any other duties commensurate with the general nature of the position requested by the management team
Training Outcome:
For the successful candidate there is the possibility of ongoing employment upon completion of the relevant qualification
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Employer Description:Mara Nursery is a place with Children at the heart, inspired by the best memories of childhood everyone has. Play together, learn through risks and achieve growth.
Our highly trained, nurturing and qualified staff are constantly developing and innovating as a team. Staff knowledge and training is of paramount importance and the Nursery is committed to an ongoing professional staff development programme to ensure that we are continually up to date. All our staff are trained in Paediatric First Aid, Child Protection and Food Hygiene. So rest assured, when your child begins their journey at Mara Nursery, they are in a home from home.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Reporting to the Office Manager
Key Responsibilities:
General Administration
Telephone handling – inbound and outbound calls
Manage electronic filing system – files/folders
Photocopying/scanning to email
Communication through email
Maintain efficient and accurate manual filing systems where necessary
Marketing Tasks
Support with reception duties – representing the company to meet and greet visitors and clients – answering enquiries as first handler
Will develop an existing working knowledge of Microsoft Office products – Word/Excel etc towards an advanced standard
Process sales functions – orders, allocation, invoicing, dispatch
Check the orders
Stock checking
Clear and set up meeting rooms
Service meetings with refreshments and provide support
Handle the annual complimentary client diary/sales lists process
Produce documents/sales graphs/reports
Training:
Level 3 Business Administrator Apprentice Standard
Includes End Point Assessment
8-10 one day per session through the duration at Pennine 5 Campus located within Sheffield City Centre
Training Outcome:Sustained employment with further accredited training for the committed and successful candidate.Employer Description:For over 30 years J.W.Young Butchers have been suppliers of quality meats to education establishments, NHS & Social Services and various other establishments throughout the north and midland areas of England. We offer a wide portfolio of butchering products & services with a comprehensive product list, specialising in free-flow frozen and fresh meat products.Working Hours :Monday to Friday
7.30am to 3.30pm
60 mins lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Understand the underpinning business processes that support you in providing excellent service to our customers
How to navigate the businesses internal systems and external portals to process customer requests
Know your internal and external customers and how their behaviour may require different approaches from you
Understand how to analyse, use and present a range of information to provide stakeholder insight
Find solutions that meet your organisations needs as well as the customer requirements
Through advanced questioning, listening and summarising negotiate mutually beneficial outcomes
Manage challenging and complicated situations within your level of authority and make recommendations to enable and deliver change to service or strategy
Demonstrate brand advocacy, values and belief when dealing with customer requests to build trust, credibility and satisfaction.
Data entry
Use of bespoke software and navigating internal spreadsheets
Any other general admin duties upon request
Customer service admin; processing new sales orders, collections
Assist the invoice team
Recieving and making calls
Assist with office housekeeping and admin projects
Offer excellent customer service to our retailers via email and telephone
Engage with consumers who are looking for product information
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Further training available
Permanant position within the company
Employer Description:Our mission is centered around simplicity. Providing products and services your business needs, no matter where you are, no matter the size, age or industry.
'Anytime, Anywhere'
Providing UK nationwide coverage on all the fuel card networks and a next day delivery service for bulk fuel, we offer a truly reliable service for all your fuel requirements.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Understand the underpinning business processes that support you in providing excellent service to our customers
How to navigate the businesses internal systems and external portals to process customer requests
Know your internal and external customers and how their behaviour may require different approaches from you
Understand how to analyse, use and present a range of information to provide stakeholder insight
Find solutions that meet your organisations needs as well as the customer requirements
Through advanced questioning, listening and summarising negotiate mutually beneficial outcomes
Manage challenging and complicated situations within your level of authority and make recommendations to enable and deliver change to service or strategy
Demonstrate brand advocacy, values and belief when dealing with customer requests to build trust, credibility and satisfaction
Data entry
Use of bespoke software and navigating internal spreadsheets
Any other general admin duties upon request
Customer service admin; processing new sales orders, collections
Assist the invoice team
Recieving and making calls
Assist with office housekeeping and admin projects
Offer excellent customer service to our retailers via email and telephone
Engage with consumers who are looking for product information
Training:Business Administrator Level 3.Training Outcome:
Further training available
Permanant position within the company
Employer Description:Our mission is centered around simplicity. Providing products and services your business needs, no matter where you are, no matter the size, age or industry.
'Anytime, Anywhere'
Providing UK nationwide coverage on all the fuel card networks and a next day delivery service for bulk fuel, we offer a truly reliable service for all your fuel requirements.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a Marketing Assistant Apprentice at Vuba, you will:
Support the development and implementation of digital marketing strategies
Manage and update the company's social media platforms
Assist with email marketing campaigns
Help create engaging content for marketing materials, including blog posts, email newsletters, and social media posts
Monitor and report on digital marketing performance analytics
Support the planning and execution of marketing events, trade shows, webinars, and other promotional activities
Coordinate with marketing team to ensure brand consistency
Identify the latest trends and technologies affecting the industry
Support the marketing team in everyday administrative tasks
Any other ad hoc duties
Qualifications and Experience:
Strong written communication skills and a creative mindset
Attention to detail
Highly creative with excellent analytical abilities
Basic photography and videography skills
Familiarity with social media platforms and content management systems
Ability to work independently and as part of a team
Training:Content Creator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
On successful completion of the apprenticeship there is the possibility of a full-time position available for the right candidate to grow within the organisation
This apprenticeship will provide you with the hands-on experience needed to start a career within content creation and digital marketing
Employer Description:Vuba is an innovator and formulator of resin products, distributing products throughout the world.Working Hours :Monday to Thursday 08:00 - 17:00 and Friday 08:00 - 15:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Creative....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Supporting on reception area when required
Accounts support
Using ‘Sage’ and supporting with payroll
Dealing with post
Any other admin duties as requested
Training:
Business Administration level 3
End-Point Assessment (EPA)
In house training
Training Outcome:A permanent position within the company. Employer Description:Bill and Lynne Addison formed Addison Plant Ltd in 1989. Together they have developed and expanded the company to become one of the North East’s leading civil engineering contractors. Over the years we have worked on many prestigious developments and pride ourselves on the quality of our work. As we have grown we have been able to offer our clients much more, including engineering and materials packages, OGL surveys, cut and fill modelling and full earthworks solutions including road haulage. We have built up excellent working relationships with both our clients and our staff.
All our employees are trained to the highest standard and, as well as the mandatory CSCS/CPCS cards, all our operatives now have the road and street works qualification. We also have a number of CPCS slinger signallers and a crane supervisor. Our supervisors have all attended the 5-day site manager’s safety training course. It is due to our skilled labour force and specialist plant fleet that we are able to take on a large variety of civil engineering contracts.Working Hours :Monday - Friday, 8.00am to 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Hardworking,Punctual,Reliable....Read more...
We run both weekly and monthly payrolls with a total of 15 payrolls.
The business is currently implementing new payroll and finance systems and there will also be opportunity to get involved with the set-up of this.
Key responsibilities:
Overall responsibility for maintaining specific payrolls
Input of timesheet data to enable costing to contracts
Liaise with employees on payroll queries
Assist with providing reports/data for month end
Learn about the different wage agreements and rulings for each of the businesses
Processing of holiday pay and statutory payments
Once established within the payroll department, there are opportunities to rotate to other areas of finance to contribute to learning and completion of qualification.Training:
Level 2 Accounts or Finance Assistant apprenticeship standard
Level 1/2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:Potential full-time role following completion of apprenticeship. Progress within department or wider business. Often have internal opportunities for further training and development.Employer Description:We are MARCH®. The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board.Working Hours :Monday to Friday - 7.5 hours per day (usually between 8.00am and 4.30pm with an hour for lunch)Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
