Apprentice Business Administration

Communicating over the telephone with customers, clients and colleagues Managing email inboxes Use excellent customer service continuously Organise and report data Use of spreadsheets Managing in-house computer systems Filing, scanning and archiving documents Supporting on reception area when required Accounts support Using ‘Sage’ and supporting with payroll Dealing with post Any other admin duties as requested

Training:
Business Administration level 3 End-Point Assessment (EPA) In house training 

Training Outcome:

A permanent position within the company. 

Employer Description:
Bill and Lynne Addison formed Addison Plant Ltd in 1989. Together they have developed and expanded the company to become one of the North East’s leading civil engineering contractors. Over the years we have worked on many prestigious developments and pride ourselves on the quality of our work. As we have grown we have been able to offer our clients much more, including engineering and materials packages, OGL surveys, cut and fill modelling and full earthworks solutions including road haulage. We have built up excellent working relationships with both our clients and our staff. All our employees are trained to the highest standard and, as well as the mandatory CSCS/CPCS cards, all our operatives now have the road and street works qualification. We also have a number of CPCS slinger signallers and a crane supervisor. Our supervisors have all attended the 5-day site manager’s safety training course. It is due to our skilled labour force and specialist plant fleet that we are able to take on a large variety of civil engineering contracts.

Working Hours :
Monday - Friday, 8.00am to 6.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Hardworking,Punctual,Reliable