Restaurant Manager – Premium High-Volume Restaurant - £39,000The Role: We are seeking an experienced Restaurant Manager to join a premium restaurant group with multiple locations across London, offering excellent opportunities for career progression. This is a fantastic chance to grow with a well-established brand and bring your leadership skills to a dynamic and fast-paced environment.What We’re Looking For:
Proven high-volume experience in a similar role.Strong wine knowledge and a passion for the industry.Friendly, approachable, and guest-focused attitude.Leadership skills to manage and motivate a team.
Responsibilities:
Manage the day-to-day operations of the restaurant, ensuring high standards of service.Supervise and train a team to maintain a positive work environment and exceptional guest service.Monitor and control restaurant performance, including managing costs and maximising revenue.Maintain and enhance the guest experience by handling feedback and resolving any concerns.Ensure smooth communication between front and back-of-house teams for efficient service delivery.
Please apply today or send your CV to Kate B OR call 0207 790 2666....Read more...
Bodyshop Manager / General Manager
Ref - 132277
- Salary circa £60,000 earning potential
- Excellent bonus opportunity
- Car or car allowance
- Flexible working hours
- 25 days holiday plus bank holidays
- Pension
- Permanent Vacancy
Our client, a large busy Bodyshop/Accident Repair Centre in the Birmingham area are currently looking for an experienced manager to run their highly successful site.
You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Manager £60,000 plus Bodyshop Birmingham
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
General Manager, High-end London Venue, £45,000 + BonusA great opportunity has become available for an experienced General Manager to join a luxury catering company, running a high-end London Venue. You will be responsible for managing service, quality control and ensuring a consistent F&B experience is executed within the venue - with guest satisfaction is at the forefront of every decision. We are looking for a passionate individual from a premium restaurant or members club background, with strong knowledge of financials and revenue management.The Role:
Ensure the smooth planning and delivery of the food and beverage serviceEnsure service, staffing and member/guest experience is delivered to an extremely high standardSupport in creating and designing exceptional menusDevelopment of the onsite teamsExcellent control of all operating costs in line with set targetsImplement opportunities that drive efficiency and effective processCollaborate closely with the events department
The Candidate:
Previous experience working in a premium restaurant or private members clubEvents experience would be advantageousPassionate, with a hands-on approachStrong financials and margin managementAbility to lead and manage an engaged teamProven track record of customer satisfaction
If you are keen to discuss the details further, please apply today or send your cv to Marlene at COREcruitment dot com....Read more...
An exciting opportunity has arisen for a Registered Manager with 2 years' experience to join a well-established homecare services provider. This full-time role offers excellent benefits and a salary range of £42,000 - £45,000. The ideal candidate must have right to work in the UK.
As a Registered Manager, you will be responsible for leading, mentoring, and managing a team of care professionals.
You will be responsible for:
? Ensuring consistent compliance with Care Quality Commission (CQC) standards.
? Overseeing the implementation and review of individual care plans.
? Managing service delivery and care operations across the region.
? Handling referrals and driving the development of new business opportunities.
? Building positive relationships with external stakeholders including healthcare professionals and local authorities.
? Monitoring and maintaining quality, safety, and service excellence.
? Managing staffing levels and resource allocation.
What we are looking for:
? Previously worked as a Registered Manager, Home Manager, Care Manager or in a similar role.
? Minimum 2 years' experience in managing a homecare or similar care service as a Registered Manager.
? Background in health, social care, or mental health services with leadership responsibilities.
? Understanding of CQC regulations and best practice standards.
? NVQ Level 5 in Leadership for Health and Social Care or equivalent qualification.
? Must have right to work in the UK.
What's on offer:
? Competitive salary
? Company events
? Company pension
? Employee discount
? On-site parking
? Living Wage accredited employer
? Enhanced pay on bank holidays
? Performance-related bonus scheme
? Annual bonus linked to excess profit
? Fully funded DBS check
? Career progression opportunities
? Wellbeing support and access to staff events
? Blue Light Card reimbursement (discount scheme)
? Comprehensive training and induction programme
Apply now for this ex....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear, articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Information communications technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders, escalating as necessary for example, password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear, articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Information communications technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders, escalating as necessary for example, password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Title: Depot Manager - HGV Truck Dealership
Location: Farnborough
Salary: Up to £65,000 per annum + Bonus + Company Car
Benefits:
- 25 days holiday + statutory holidays
- 5 days full sick pay
- Private healthcare (inclusive of family)
- Pension scheme: 5% employer contribution / 5% employee contribution
About the Role:
We are seeking an experienced and motivated Depot Manager to lead operations at our clients HGV Truck Dealership in Farnborough. This is an exciting opportunity to join a well-established organisation with a strong reputation in the industry.
As Depot Manager, you will be responsible for overseeing the day-to-day operations of the dealership, ensuring the highest standards of service, performance, and customer satisfaction. You will manage a dedicated team, drive business growth, and maintain a positive working environment.
Key Responsibilities:
- Oversee all operational activities to ensure efficient and effective service delivery.
- Manage and motivate a team of technicians, service advisors, and administrative staff.
- Monitor financial performance, including budgets, costs, and revenue streams.
- Ensure customer satisfaction through high-quality service and strong client relationships.
- Implement and maintain health & safety standards across the depot.
- Develop strategies to improve performance, productivity, and profitability.
- Work closely with senior management to achieve business objectives.
Key Requirements:
- Proven experience in a Depot Manager, Branch Manager, or Service Manager role, ideally within the HGV, automotive, or commercial vehicle sector.
- Strong leadership skills with the ability to inspire and manage a team effectively.
- Solid understanding of financial management, including budgeting and reporting.
- Excellent customer service skills with a proactive and solution-focused mindset.
- Knowledge of HGV industry standards, regulations, and best practices is highly desirable.
- Full UK driving licence.
Why Join Us?
This is a fantastic opportunity for a driven individual to lead a successful depot and make a lasting impact on its growth and performance. Alongside a competitive salary, you will benefit from generous perks including a company car, healthcare for your family, and a supportive working environment.
How to Apply:
If you are a proactive leader with a passion for delivering exceptional service, we want to hear from you! Click Apply Now or submit your CV directly to John at Holt Recruitment.....Read more...
As a Customer Service Apprentice, your primary responsibilities will include assisting customers via phone, email and in person, addressing their enquiries and providing solutions. You will help maintain high standards of service by ensuring all customer interactions are handled in a professional, timely and friendly manner.
Customer Interaction & Support – Handle customer enquiries via phone, email and online chat, providing timely and professional assistance.
Order Processing & Record Management – Process customer orders, update databases and maintain accurate service records using company CRM systems.
Problem-Solving & Complaint Handling – Address customer concerns, resolve issues efficiently and escalate complex queries when necessary.
Collaboration & Team Support – Work closely with sales, logistics and warehouse teams to ensure seamless operations and excellent service delivery.
Administrative Tasks – Assist with paperwork, reports and documentation to support customer service operations and business processes.
This role is perfect for someone who enjoys helping others, has excellent communication skills and thrives in a fast-paced environment. If you're eager to learn, passionate about delivering outstanding customer service and ready to take on a rewarding challenge, we encourage you to apply!Training:
Delivered in the workplace with one to one Trainer/Assessor support. A schedule of workshops/support sessions are available in college for those who wish to attend.
Training Outcome:You will have the chance to grow within the company, with the opportunity to progress in your career.Employer Description:Elcom Ltd is an award-winning manufacturer renowned for innovation, quality, and exceptional customer service. With a strong industry presence, we specialise in delivering high-performance products tailored to our customers' needs. Our commitment to excellence, teamwork, and continuous improvement makes us a trusted partner and a great place to build a career.Working Hours :Monday - Friday between 9.00am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
My client is an established law firm who specialise in residential property and have been through an exceptional period of growth over the last 5 years.
They are looking for additional Remote Working Conveyancing Fee Earners to join their growing team due to further ambitious plans to expand.
You will be responsible for handling a caseload of transactions, providing conveyancing for clients and delivering completions within the required timeframes as per the terms of their auction transactions.
Ideally, you will be used to working within a fast-paced environment and handling files at every stage of the conveyancing process.
On top of effectively managing your caseload, you will also be responsible for providing an excellent customer service to clients and third-parties, as well as maintaining internal relationships across the business.
You will work with your assigned Conveyancing Assistant, allocating and delegating tasks to assist with the delivery of targets and timeframes. You will be used to working in a fast paced and driven environment.
Key responsibilities will include:
- You will handle your own case load of around 65-75 files, working in an organised and effective manner in order to hit deadlines.
- You will work collaboratively with your assigned Conveyancing Assistant(s) and Sales Progressor, allocating and delegating tasks to assist with the delivery of targets and timeframes.
- You will use your strong customer service and relationship building skills to liaise with buyers, vendors, and solicitors on their transactions, providing regular updates to ensure files are progressed to completion as quickly as possible.
- You will obtain and check land registry documents and title deeds (if the land is unregistered), drafting legal documents, including but not limited to contracts and Land Registry documents.
- You will ensure all files comply with the company policies and the regulatory framework including CLA, SRA and solicitor account rules.
- You will present yourself and your firm in the best way to your partner agents, their clients your team and everyone else involved in the transaction.
The successful candidate will have:
- Previous experience as Conveyancer, be a licensed conveyancer or equivalent or Solicitor NQ up to 5 years PQE
Minimum 12 months case handling experience required with the ability to title check Freehold/Leasehold and unregistered
- Have excellent time management skills and ability to multitask and prioritise work
- Have attention to detail and problem-solving skills
- Have the ability to work under pressure and to strict deadlines with a proactive approach
- Work well in a fast-paced environment
Whats in it for me?
Salary is £32k-£38k with a bonus scheme upto £5k per annum. They have an incredible benefits package including 24 days annual leave, birthday off, buy/sell holiday, Income protection, BUPA Private Healthcare and plenty more!!!!
If you are interested in the above Remote Working Conveyancing Fee Earner role, please call Tracy Carlisle on 0161 9147 357 or forward your most recent CV to t.carlisle@clayton-legal.co.uk
Clayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
To support the planning, organisation, delivery and facilitation of library, arts and heritage activities and events within library buildings, the wider community and with internal and external partners.
To carry out a range of clerical and administrative duties to ensure an effective and efficient service for library, arts and heritage customers.
To engage with residents to use a range of libraries, arts and heritage services, promote reading and the borrowing of books, engagement and attendance at events, supporting the Council’s health, wellbeing and Thrive priorities to be achieved.
To work with colleagues in the Library and Arts team to write marketing copy for activities and promote events through council and external channels.
To provide support to a wide range of customers and have the ability to occasionally deal with challenging behaviour.
To deliver an efficient and effective day-to-day service provision, and delivery of a high-quality service to ensure a welcoming environment where customer needs are met.
To provide library users with IT support and guidance.
To advocate, engage and support artists to encourage a strong cultural sector in Gateshead.
To support in the evaluation of activities and events, including collating reports, data and case studies for internal and external reporting.
To provide information and support to residents, following guidance from a supervisor on duty, signpost them to the relevant services, agencies and professionals such as housing, unemployment, debt/finance and health to encourage all residents to thrive.
To ensure the general health and safety of activities and buildings and report areas of concern to the manager on duty.
To maintain good conduct, attendance and timekeeping, and a good quality of work at all times.
Such other duties allocated which are appropriate to the grade of the post.
Training:Working towards a Level 3 Cultural Learning and Participation Officer apprenticeship standardTraining Outcome:Possible progression for the right candidate Employer Description:Gateshead Libraries, Arts and Heritage deliver a cultural programme through 8 libraries and other community venues across Gateshead. We deliver a programme of events to encourage a love of reading and to promote creativity to audiences of all ages. We work in community settings and with other partners including schools. Our digital offer of free internet access and support with digital skills also includes a programme of creative digital activities including coding and use of new technologies in our MakerPlace at Gateshead Central Library. Gateshead Archive has a unique collection and a wide heritage programme. The Arts Development Team delivers a programme of exhibitions, workshops and events to encourage communities to explore their creativity. The team work with other cultural partners and artists to deliver a participatory programme to support wellbeing through creativity. See gatesheadlibraries.com to find out moreWorking Hours :Mon-Fri with some evening and weekend workSkills: Communication skills,Customer care skills,Presentation skills,Team working,Creative,Initiative....Read more...
Corporate Catering Assistant General Manager - Monday to Friday
MLR have an exciting opportunity for an Assistant General Manager to join one of Ireland's most progressive and inclusive employers in one of their most prestigious Blue Chip sites.
As the Assistant General Manager, you will play a pivotal role in ensuring the seamless planning, execution, and delivery of 5-star service across this prestigious site. You will drive employee engagement, foster a culture of excellence, and uphold the highest service standards to create exceptional guest experiences.
This role is primarily Monday to Friday between the hours of 07:00 - 17:00.
If you are a senior hospitality manager looking for your next challenge, then this is the right role for you. Please apply through the link below.....Read more...
Customer Success ManagerWorking pattern: Hybrid
We are Citation. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies! If you don’t know who we are, google us…. We’re one of the top 100 companies in the UK to work for with an industry-leading client retention rate and thousands of very happy customers – Our 5* Trustpilot and Glassdoor reviews speak for themselves!
Citation is one of the UK’s biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
The RoleYou will be responsible for meeting with key business executives and stakeholders to develop long-term relationships with your portfolio of assigned clients and to ensure the client retention rate of 92%. You will provide support at the pre-sale stage with larger clients to introduce your role and post-sale you will liaise between clients and cross-functional internal teams to ensure the timely and successful onboarding and delivery of our solutions according to client needs.
• Operate as the lead point of contact for all matters specific to your clients and deliver an adaptive and proactive customer relationship management approach • Create a customer success roadmap to coordinate the onboarding process and handover to service colleagues • Carry out detailed and planned agenda-driven account reviews with stakeholders and communicate updates to internal teams • Build and maintain strong, long-lasting client relationships and maintain a presence throughout the client life cycle • Maximise the use of your 3 days working from your home office (or our offices) to plan, prepare and actively contact your portfolio of clients • Optimise your 2 days in the field carrying out agenda-driven client meetings • Forecast and track key account metrics • Identify and grow opportunities within territory and collaborate with internal teams to ensure growth/retention attainment • Consistently deliver plus 1% to enhance client experience and subsequent NPS ratings
Key performance indicators (subject to change in line with business needs) • Financial -Demonstrate an increase in annual contract value/total contract value. -Increase revenue by optimising the guided selling approach to introduce additional products to clients. • Client retention -Attain your personal portfolio targets to achieve the overall 92% client retention rate. -Increase Net Promoter Scores (NPS) in line with company goals and act upon valuable client insights to improve service delivery and ultimately client retention. • Process -Produce productivity returns by maintaining key account information and detail of your interactions with your clients using our internal and CRM systems.
The Person The ideal candidate for our role will demonstrate the following skills and attributes: • Proven field-based account management or other relevant experience in a volume-based SME environment • Well-presented, confident, articulate, personable and well-motivated• Demonstrate a resolution-based approach • Able to demonstrate their proficiency in undertaking video call meetings as well as face-to-face interactions with clients• Track record of meeting and exceeding targets/KPIs We’re a great bunch of people to work with because we care so much about our colleagues and culture. We’re not interested in hierarchy or politics, just getting things done and enabling people to be their brilliant selves
Apply now. Come join us.....Read more...
Customer Success ManagerWorking pattern: Hybrid
We are Citation. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies! If you don’t know who we are, google us…. We’re one of the top 100 companies in the UK to work for with an industry-leading client retention rate and thousands of very happy customers – Our 5* Trustpilot and Glassdoor reviews speak for themselves!
Citation is one of the UK’s biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
The RoleYou will be responsible for meeting with key business executives and stakeholders to develop long-term relationships with your portfolio of assigned clients and to ensure the client retention rate of 92%. You will provide support at the pre-sale stage with larger clients to introduce your role and post-sale you will liaise between clients and cross-functional internal teams to ensure the timely and successful onboarding and delivery of our solutions according to client needs.
• Operate as the lead point of contact for all matters specific to your clients and deliver an adaptive and proactive customer relationship management approach • Create a customer success roadmap to coordinate the onboarding process and handover to service colleagues • Carry out detailed and planned agenda-driven account reviews with stakeholders and communicate updates to internal teams • Build and maintain strong, long-lasting client relationships and maintain a presence throughout the client life cycle • Maximise the use of your 3 days working from your home office (or our offices) to plan, prepare and actively contact your portfolio of clients • Optimise your 2 days in the field carrying out agenda-driven client meetings • Forecast and track key account metrics • Identify and grow opportunities within territory and collaborate with internal teams to ensure growth/retention attainment • Consistently deliver plus 1% to enhance client experience and subsequent NPS ratings
Key performance indicators (subject to change in line with business needs) • Financial -Demonstrate an increase in annual contract value/total contract value. -Increase revenue by optimising the guided selling approach to introduce additional products to clients. • Client retention -Attain your personal portfolio targets to achieve the overall 92% client retention rate. -Increase Net Promoter Scores (NPS) in line with company goals and act upon valuable client insights to improve service delivery and ultimately client retention. • Process -Produce productivity returns by maintaining key account information and detail of your interactions with your clients using our internal and CRM systems.
The Person The ideal candidate for our role will demonstrate the following skills and attributes: • Proven field-based account management or other relevant experience in a volume-based SME environment • Well-presented, confident, articulate, personable and well-motivated• Demonstrate a resolution-based approach • Able to demonstrate their proficiency in undertaking video call meetings as well as face-to-face interactions with clients• Track record of meeting and exceeding targets/KPIs We’re a great bunch of people to work with because we care so much about our colleagues and culture. We’re not interested in hierarchy or politics, just getting things done and enabling people to be their brilliant selves
Apply now. Come join us.....Read more...
To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Care Coordinator
To support and enable Service Users to maintain skills and personal interests while delivering person-centred care unique to each individual
To maintain skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress knowledge
Ensure that Service Users are at the heart of care delivery and their wishes and preferences are taken into consideration to enhance their wellbeing
To contribute to the efficient running of the service
Ensure care plans and other information about how to support Service Users are followed
Be responsible for informing the Senior Carer/Care Coordinator of any changes in the needs of Service Users
Be responsible for informing the Senior Carer/Care Coordinator of any concerns they may have in relation to Service Users
Be responsible for promoting and safeguarding the welfare of those individuals they support
Develop effective working relationships with other employees within the service
Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users
If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:On completion of apprenticeship, opportunity of a permanent position.Employer Description:5 Care Services is a specialist domiciliary care provider covering Walsall, Staffordshire and the surrounding areas. We offer a range of care services to vulnerable adults and children within their own homes to promote and encourage independence.Working Hours :Monday to Friday shifts between 9am - 5pm (37 hours) - Alternative weekend working will be requiredSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Description:
Our client, a leading financial services firm based in Glasgow, is currently seeking a Senior Fund Accountant to join their Fund Services team on a fixed term contract until June 2026. This is an excellent opportunity for someone with strong awareness of trade lifecycle, NAV production and oversight and general fund accounting principles.
Skills/Experience:
Strong awareness of trade lifecycle, NAV production and oversight and general fund accounting principles.
Solid numerical and analytical skills.
Proficient with Microsoft Excel.
Ability to work to deadlines.
Time management and planning skills.
Responsible, reliable and accountable.
Engaging and communicative.
Flexible approach to work.
Strong team player.
Core Responsibilities:
Meet client KPI’s and service delivery commitments.
Complete the initial review of assigned team deliverables and timely escalation for support with more complex reviews and/or resolution of issues.
Timely completion of internal team management information for review by assistant manager/manager of the team.
Day to day production contact with Clients, Auditors, Trustees, Custodians and other departments.
Ensure understanding and compliance with client SLAs and internal delivery deadlines.
Support response to client queries with escalation on more complex queries/issues.
Assess team processes to improve efficiency, control and to reduce risk.
Support management in ensuring all significant activities are documented within procedures, kept up-to-date and recorded on the procedure database.
Support management in ensuring all checklists utilised in review and sign off clearly document controls and are kept up to date.
Timely escalation of any issues to Assistant Manager.
Corrective and preventative action if deadlines/quality standards are at risk.
Maintaining training and continuing competency (T&C).
Contribute to department projects as agreed with management team.
Support senior colleagues and change specialists to complete client and internal change activity as required ensuring no detrimental impact to client service delivery.
Support a culture of continuous improvement by assessing team processes and controls to improve efficiency and reduce risk where possible.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16026
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
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By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
What you’ll be doing:
Supporting the preparation and delivery of high-quality dishes in a fast-paced kitchen.
Managing kitchen operations and ensuring consistency in quality and presentation.
Learning to lead and motivate junior staff while maintaining food safety and hygiene standards.
Helping with stock control, ordering, and maintaining cost-effective production.
Working closely with our Head Chef and wider team to deliver excellent service.
Training:
Working onsite 30 hours a week spread over 5 days.
Training Outcome:
Level 4, moving into head chef postion, and eventually running your own site.
Employer Description:American Bbq restaurantWorking Hours :Wednesday to Sunday shift work.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Creative,Patience,Physical fitness....Read more...
3rd Line Support Engineer – Milton Keynes
5 Days per week onsite – £35,000 - £40,000
3rd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.
Key skills:• Strong 3rd Line support experience• Conduct administration tasks for server operating systems• Collaborate with RDS, Citrix, and Hyper-V technologies.• Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices• Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc• Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.• Administer backup technologies and antivirus/security software.* Execute cable patching and utilise remote access tools.• Leverage ITSM tools for streamlined service delivery.• Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.• Possess outstanding customer service and communication aptitudes.• Display a fervent dedication to their profession and a commitment to delivering superior client-centric service.
Interested!?! Please send your up to date CV to Lewis Rushton at Crimson for review.Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriendCrimson are acting as an employment business in regards to this vacancy.....Read more...
Superintendent Radiographer Job Title: Superintendent Radiographer Location: London Salary: Up to £65,000 (depending on experience) + benefits package Hours: Full time, Mon-Fri Contract: PermanentMeditalent have an exciting opportunity for an experienced Superintendent Radiographer to join the well-established imaging team of our client based in London. As Superintendent Radiographer, you will work alongside leading consultants and specialists to deliver high-quality patient care.
Main responsibilities:
Lead an experienced team of radiographers and radiology assistants.
Uphold the highest standard of service quality and patient care collaboratively with senior management.
Recommend techniques to improve the quality of service.
Lead the delivery of Ultrasound treatment with a specialist multidisciplinary team.
Support patients and their families throughout the imaging process by providing expert clinical advice.
Be responsible for the entire diagnostic pathway to ensure processes are in place to provide efficiency and accuracy at all stages.
The right candidate will:
Be a HCPC registered diagnostic radiographer with at least 5 years of recent experience as an MRI Radiographer.
Have a proven track record of leadership and successful quality improvement.
Have excellent communication skills and be able to collaborate with the team effectively.
Benefits:
Competitive salary
Generous holiday allowance + bank holidays +increasing with service
Cycle to work scheme
Pension scheme
Visa Sponsorship for applicants already living in the UK
And much more….
Please apply or for more information please call / text Jack on 07538239990....Read more...
What you'll do:
· Customer Service:
Assist customers with general inquiries, providing excellent customer service and building rapport.
· Stock Management:
Order, receive, and store pharmaceutical stock, ensuring accurate stock levels and maintaining a clean and tidy working environment.
· Prescription Handling:
Receive, log, and process prescriptions accurately and efficiently.
· Dispensing Support:
Assist with the preparation and dispensing of medication under pharmacist supervision.
Clinical service Support
We offer a range of private and NHS clinical services. You’ll be able to assist in their delivery under the supervision of our Pharmacist, gaining valuable knowledge along the way
· Product Knowledge:
Learn about over-the-counter medications and other products, providing appropriate advice to customers.
· Teamwork:
Collaborate with the pharmacy team to ensure smooth operations and excellent customer service.Training:Training will take place at the workplace- no need to travel to a college. Training Outcome:Upon completion of the course you may be offered continued employment in the pharmacy. Employer Description:We’re an Independent community Pharmacy ran by our Superintendent Pharmacist. We have a friendly pharmacy team who support each other throughout, and well known in the community for supporting customers and patients alike.Working Hours :Pharmacy opening hours:
Monday – Friday 8:45 – 18:30 lunch close between 1pm-2pm.
Specific days and shifts are to be confirmed with the Pharmacy, upon interview. Flexibility required.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
A leading ServiceNow partner in Saudi Arabia is seeking an experienced ServiceNow ITOM Architect to lead IT Operations Management (ITOM) implementations and drive digital transformation. This role offers the opportunity to work on large-scale projects in a dynamic and growing market.Key Responsibilities:
Design and implement ServiceNow ITOM solutions, including CMDB, Discovery, Service Mapping, Event Management, Cloud Management, and AIOpsCollaborate with stakeholders and technical teams to align ITOM strategies with business objectivesLead ITOM deployments, ensuring best practices and high-quality deliveryWork closely with ServiceNow developers and consultants to provide scalable and high-performance solutionsProvide technical governance, troubleshooting, and strategic guidance across ITOM initiatives
Requirements:
Proven experience as a ServiceNow ITOM Architect or similar roleStrong expertise in ServiceNow ITOM modules (Discovery, CMDB, Service Mapping, Event Management, etc.)Understanding of cloud technologies (AWS, Azure, GCP) and integrations with ServiceNowExcellent communication skills in English (spoken and written)ServiceNow Certified Implementation Specialist (CIS-ITOM) is preferredWillingness and ability to relocate to Saudi Arabia and work on-site
Benefits:
Highly competitive salary based on experienceMedical insurance and visa sponsorshipRelocation assistance to support your moveThe chance to work on high-impact projects with a world-class teamCareer growth opportunities in the expanding ServiceNow market in the Middle East....Read more...
Main Responsibilities:
Reconcile aged debtors report
Raise purchase orders on to our system
Process and accurately code supplier invoices
Post and allocate supplier payments
Reconcile supplier statements
Aged creditors report
Company Credit Card Reconciliation
Assist with month-end and year-end processes
Identify and resolve discrepancies
General administrative duties
Company Benefits:
Free Parking
On Site Gym
Training:
Accounts and Finance Apprentice Level 2 apprenticeship standard
Training Outcome:The business has grown dramatically with continual year on year growth, therefore there will be opportunities available as this continues. A full time role and further qualifications are available.Employer Description:Antonelli Bros Ltd are one of the leading independent family business companies and have ambitious growth plans. They operate in nationally serving the ice cream industry. They have invested in our production facilities and pride ourselves on offering a professional, quality and customer focused service. The business has grown dramatically with continual year on year growth, whilst still maintaining its focus on operational efficiency and service delivery.Working Hours :Monday to Friday from 8:30am to 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Respond to issues requiring a good understanding of work-area policies and procedures.
Resolves complex problems in a thorough and timely manner; use discretion and know who to go to in order to resolve issues and complete tasks.
Take a moderate level of accountability in the delivery of services offered by AMT Lawyers.
Analyse and interpret a variety of situations and determine the most appropriate course of action.
Responsible for supporting others.
Use relevant information from various sources to solve problems that impact own work area.
Training:
Level 3 Business Administration apprenticeship
Functional skills in English and maths if required
Work based learning
Training Outcome:Progression onto full time employment may be offered to the right candidateEmployer Description:As a highly regarded full service law firm, our objective is to deliver clear legal solutions which precisely match the needs of you and your business. Our ability to unravel complex problems with strong emphasis on communication is fundamental to our service.
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OUR AIM IS TO MAKE OUR SERVICES AVAILABLE TO THE WIDEST RANGE OF CLIENTS, SATISFYING OUR COMPANY ETHOS, HELPING PEOPLE FROM ALL WALKS OF LIFE.Working Hours :Monday - Friday: 9:00am-5:30pm, 30 minutesSkills: Communication skills,Organisation skills,Punctual....Read more...
Provide support and assistance to Customer Support and Department Responsibilities
Sales order processing and associated tasks.
Handle in-bound calls from customers regarding issues such as quotes, progress requests and complaints, in a polite and expedient manner.
Review internal stock requirements and order accordingly.
Carry out any administration duties necessary to deliver an efficient and effective service.
Training:This Level 2 Customer Service Practitioner apprenticeship includes regular training with South Staffordshire College. At least 20% of your working hours will be spent training or studying.
The apprentice will study the core knowledge, skills and behaviours as laid out in the delivery plan. This will include Functional Skills in English and maths if required.
Work based learningTraining Outcome:Full-time position may be available after completion of apprenticeship.Employer Description:The company is a significant player in the Industrial / Manufacturing industry, boasting a robust team of dedicated professionals. With a substantial workforce, the company operates out of its primary location in Staffordshire, focusing on Engineering & Manufacturing. Industry Sector – Sheet metal fabrication, CNC Machining, Electro-Mechanical assemblies.Working Hours :Monday to ThursdaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Patience,Microsoft Office Skills....Read more...
All Receptionist Duties including telephone calls, dealing with incoming clients, organising the post (internal and external), housekeeping etc.
Regular business to business communication via telephone with current clients and potential new clients.
Take a moderate level of accountability in the delivery of services offered by AMT Lawyers.
Work as part of a team understanding and focusing on how the role supports the team’s and department’s priorities
Interpret and communicate established processes and procedures to a range of audiences.
Share information, verbally and in writing, in a clear and concise manner.
Personal Health and Safety in the workplace
Training:
Level 3 Business Administrator
Functional skills
Work based learning
Training Outcome:Progression onto full-time employment.Employer Description:As a highly regarded full service law firm, our objective is to deliver clear legal solutions which precisely match the needs of you and your business. Our ability to unravel complex problems with strong emphasis on communication is fundamental to our service.
You are here:
OUR AIM IS TO MAKE OUR SERVICES AVAILABLE TO THE WIDEST RANGE OF CLIENTS, SATISFYING OUR COMPANY ETHOS, HELPING PEOPLE FROM ALL WALKS OF LIFE.Working Hours :Monday - Friday between 9:00am-5:30pm (30 min lunch)Skills: Communication skills,Organisation skills,Punctual,Organised....Read more...
Job Description:
Our client, a leading financial services firm has an exciting new role for a NAV Oversight Analyst to join their team in Edinburgh. The successful candidate will play a key role in delivering processes and controls, and to be an SME within the team on NAV oversight.
Essential Skills/Experience:
Experience of NAV oversight within asset management and/or asset servicing environment
Proven organisational skills
Strong team player
Strong attention to detail
Excellent problem solver
Experience in producing MI and regular reporting
Core Responsibilities:
Delivery of NAV oversight activities ensuring that effective NAV oversight controls are in place, and the delivery of pricing is accurate.
Supporting the trade life cycle across equities, bonds, foreign exchange and derivatives
Completion of other oversight checks on outsourced activities to ensure service delivery is maintained to agreed standards
Oversight of third-party administrator; including monitoring and recording of the timeliness and quality of deliverables
Provision of monthly reporting and other regular deliverables, ensuring sign off within specified timelines and performing controls to ensure outputs are complete and accurate
Preparing procedures, processes and controls documents, ensuring all department procedures and checklists remain up to date
Involvement in project and change activity including fund change, client take on and transition activity
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15794
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
